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 * Platform
   
   Discover how to bring responsible generative AI to your health system.
   
   Get the handbook
   #
    * Adaptive Communications Platform
      
      The #1 full-stack conversational AI
      omnichannel solution for enterprise
   
   #
    * AI Assistants
      
      Your digital workforce for repetitive
      tasks, across mediums and channels
   
    * Call Center Automation
      
      Shield understaffed call center
      teams from routine calls with AI
   
    * Conversational Intelligence
      
      Optimize decision-making with
      robust conversational insights
   
    * Responsible AI
      
      Launch AI assistants without risking
      your organization and patients
   
   Integrations
    * Epic EMR Integration
    * Salesforce Integration
    * All Integrations
 * Healthcare Solutions
   
   Discover how to bring responsible generative AI to your health system.
   
   Get the handbook
   #
    * Conversational AI for Healthcare
      
      Improve patient engagement and
      overcome staffing shortages with AI
   
    * Call Center AI for Healthcare
      
      Handle unlimited patient calls without
      increasing agents’ headcount
   
    * Conversational Analytics for Healthcare
      
      Extract rich conversational insights from
      patient interactions across channels
   
   Healthcare Skills
    * Scheduling Management
      
      
   
    * Spot™: GPT-Powered Search
      
      
   
    * Rx Management
      
      
   
    * IT Help Desk
      
      
   
    * Physician Search
      
      
   
    * FAQ Resolution
      
      
   
   #
    * Watch Our 5-Minute Walkthrough
      
      Inside Hyro for healthcare: our
      healthcare solutions at a glance
 * Resources
   
   Discover how to bring responsible generative AI to your health system.
   
   Get the handbook
   Success Stories
   
   
   
    * 
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    * 
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   #
    * Patient Journey Pioneers
      
      A podcast for top digital leaders
   
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      Hyro’s video on-demand library
   
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    * Glossary
      
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   #
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Shrink your workload, save your workforce.

Book a Demo
Responsible AI for patient support: Join leading healthcare CIOs for a special
webinar on April 24.Sign up for the webinar. Close


SHRINK YOUR WORKLOAD,
SAVE YOUR WORKFORCE

You can’t afford to waste time with low-value work. Shield
your staff from repetitive calls and messages, improve patient
support and access to services, and stretch operational
dollars with AI-powered assistants.

Book a Demo
Watch Now



TRUSTED BY LEADING HEALTH SYSTEMS


“Hyro was able to come in and automate workflows to the tune of saving
$1,000,000 almost immediately, on top of being even more responsive and more
organic for our patients.”

Watch Video
“Our Hyro AI Assistant resolves 40% of patient interactions end-to-end. Think
about it: those are calls that will no longer require an agent to spend their
time on while leaving the patient satisfied.”


40%

Goal Completion Rate


View Case Study

״We were able to deflect up to 80% of password reset calls through SMS
self-service. It was easy to review conversations in the dashboard and see that
90-100% of the AI-powered responses were those that we would’ve provided
manually.״


+450%

Goal Completion Rate


95%

Self-Service Rate


View Case Study
Watch Video

״We were able to automate 85% of all calls to our support center. Moreover, NLP
gives us firsthand patient insights to drive decision-making. That is
invaluable.״


+85%

Automation Rate


-99%

Average Hold Time


View Case Study

״What attracted us to Hyro was their adaptive approach. Our physician data is
now easily accessible—and we’re seeing 47% more appointments booked online.״


+47%

Conversion Rate


-31%

Bounce Rate


View Case Study

״We quickly deployed an AI assistant that works for our patients, staff, and
overall business needs. After implementation, we drove additional value with
analytics of how patients interact with us online.״


Watch Video
“Using Hyro, 98% of patient questions over the last 90 days have been answered
100% correctly. That’s a 98% AI accuracy rate.”


98%

AI Accuracy


Discover More
Responsible AI-powered communications


AI ASSISTANTS ENGINEERED
WITH PATIENT SAFETY IN MIND

Launch risk-free generative AI voice and chat assistants 
secured by our three core pillars for responsible patient-facing deployment.

Discover Responsible AI


EXPLAINABILITY

Gain full visibility into the logic pathways behind outputs and evaluate the
information used to generate responses.


CONTROL

Contain ‘hallucinations’ and misleading responses by clearly defining and
limiting the data sources utilized to formulate outputs.


COMPLIANCE

Adhere to patient and data security regulations while remaining flexible enough
to accommodate evolving policy.
Enterprise-Grade Conversational AI


MEET YOUR DIGITAL WORKFORCE

The compliant AI assistants you need to securely resolve over 85% of repetitive
tasks, 
adaptive across call centers, websites, mobile apps, SMS and more.

FAQ Resolution

Serve customers with instant answers to their most frequently asked questions.

Learn More
IT Help Desk
Smart Routing
Scheduling
Management
FAQ Resolution
Physician Search
Spot™ GPT-Powered Search
Rx Management
 * Call Center
 * SMS
 * Website
 * Mobile
   Apps
 * Messaging
   Tools

Adaptive communications


HANDLE UNLIMITED CALLS & MESSAGES AND
COLLECT ACTIONABLE INSIGHTS ALONG THE WAY

Call Center Automation

Easily sort call volume by fully automating routine calls, directing complex
calls to the right agent, and deflecting simple calls to SMS for self-service.
Streamline call center operations by eliminating long wait times and reducing
reliance on staff, all while maintaining 100% capacity.

Read More
AI Assistants

Skilled out-of-the-box members of your team, with no training required. Activate
conversational AI assistants that adapt to your health system, performing
top-line skills on behalf of burnt-out staff to achieve better engagement,
operational efficiency and scalability.

Read More
Conversational Intelligence

Goodbye black boxes and siloed reporting. Hyro empowers operations, IT, and
patient access & engagement teams with the visibility to confidently act on
conversational data across all communication channels, improving operational
efficiencies with easy and intuitive feedback loops.

Read More



BUILDING IS OVERRATED, AND 60X SLOWER.

Health systems expend endless IT resources to create virtual assistants, leading
to high cost of ownership. Conversational flows take over 3-6 months to
train–and the result? Rigid bots built by non-experts that break and frustrate
your patients.





LEAVE THE BUILDING TO US, SO YOU CAN FOCUS ON WHAT MATTERS.

Your teams need help now. See 60x faster time-to-value from AI assistants. No
training data required, no maintenance involved. Everything you need,
out-of-the-box, to start automatically resolving over 85% of repetitive tasks.




HYRO FOR HIRE, AVAILABLE IMMEDIATELY

No training, no burnout, no turnover. Pre-loaded with the core capabilities
you’d expect in fully onboarded employees.

Download CV



ADAPTIVE
COMMUNICATIONS
IS WINNING AWARDS.

We’re consistently #1 in replacing bad chatbots and outdated IVR systems.

50M+

Successful Conversations

120M+

Minutes Saved

1100+

Bad Chatbots Replaced


Hyro is rated 4.9/5 stars in G2 reviews.

The Proof is in the performance
+85%

Automation
Rate

5.5X

ROI Within 6
Months

+40%

Agent
Productivity

-35%

Operational
Costs

7X

Faster Average

Handle Time

Integrations


CONNECT TO YOUR FAVORITE TOOLS– FROM CRITICAL DATA
SOURCES TO MESSAGING AND TELEPHONY SYSTEMS

See All Integrations


Epic EMR

Take Advantage of Epic’s Advanced APIs and Hyro’s AI Assistant to automate
patient record identification, scheduling management and prescription support.

Learn More
Salesforce

Set up a bi-directional sync with the world’s #1 CRM, automatically turning
patient data into conversations that can seamlessly transfer to Salesforce Chat.

Learn More
Inside Hyro for Healthcare: 5-Min Walkthrough
Watch Now

Video

LAYING THE GROUNDWORK FOR SAFE GENERATIVE AI ADOPTION IN HEALTHCARE

Watch Video
Report

THE STATE OF HEALTHCARE CALL CENTERS

Get the Guide

FROM OUR BLOG

See all blog posts


FROM OUR BLOG

IT & Digital
Charting the Course: Experts Weigh in on The Future of Digital Health
Ziv Gidron Apr 01, 2024 | 4 min read Read more

Engagement
A 20 Years Nurse’s Perspective on AI in Healthcare
Lacy Nesler Mar 28, 2024 | 4 min read Read more

IT & Digital
Key Themes and Highlights at HIMSS 2024: Shaping the Future of Healthcare
Sydnee Silverberg Mar 18, 2024 | 4 min read Read more

See all blog posts

Soak up insights from leading healthcare executives as they dish on emerging
technologies and digital strategies that are pushing the patient journey to new
heights.

Tune Into the Podcast
Episode 28 Navigating the Digital Frontier with MUSC’s Chief Digital
Transformation Officer

Featuring Crystal Broj, Chief Digital Transformation Officer, Medical University
of South Carolina





AUTOMATE PATIENT INTERACTIONS, RESPONSIBLY, TO
UNLOCK A MORE PRODUCTIVE AND PROFITABLE WORKFORCE.

Book a Demo


 * PLATFORM

 *  * Adaptive Communication Platform
    * AI Assistants
    * Call Center Automation
    * Conversational Intelligence
    * Responsible AI

 * INTEGRATIONS
   
    * Integrations with Hyro
    * Epic EMR Integration
    * Salesforce Integration


 * SOLUTIONS

 * HEALTHCARE SOLUTIONS
   
    * Conversational AI for Healthcare
    * Call Center AI for Healthcare
    * Conversational Analytics for Healthcare

 * HEALTHCARE SKILLS
   
    * Spot™: GPT-Powered Search
    * Scheduling Management
    * Healthcare IT Help Desk
    * Rx Management
    * Physician Search
    * FAQ Resolution


 * RESOURCES

 *  * Blog
    * Success Stories
    * Guides & Reports
    * Video Library
    * Webinars
    * Glossary

 * PODCAST
   
    * Patient Journey Pioneers


 * COMPANY

 *  * About Us
    * Careers
    * Hyro in the News
    * Partnerships

 *  * Privacy Policy
    * Terms of Use
    * Cookie Policy
    * EULA

 * 
 * 
 * 

 * Shrink your workload.
   Save your workforce.
   
   Book a Demo

 * 

 *  * Privacy Policy
    * Terms of Use
    * Cookie Policy
    * EULA

 *  * 
    * 
    *