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Identity and Security
BOOSTING PRODUCTIVITY AND CREATIVITY WITH DUET AI IN GOOGLE WORKSPACE WHILE
KEEPING YOUR ORGANIZATION’S DATA PRIVATE

November 9, 2023
 * 
 * 
 * 
 * 

YULIE KWON KIM

VP, Product Management, Workspace Platform

GOOGLE WORKSPACE NEWSLETTER

Keep up with the evolving future of work and collaboration with insights,
trends, and product news.

SIGN UP

Editorial note: Duet AI for Google Workspace is now Gemini for Google
Workspace. Learn more.


--------------------------------------------------------------------------------

Building helpful, secure, and safe products that give users and customers choice
and control over their data has been a bedrock principle for us for 25 years.
This is more important than ever in the era of generative AI. We recently shared
our privacy commitments including the security and compliance commitments for
business, education, and government customers, as well as Google Cloud’s
intellectual property indemnity. We also announced the next wave of innovation
in Workspace, with Duet AI becoming a more helpful real-time AI collaborator.
Duet AI not only saves you time and boosts your creativity — from crafting email
responses to building sales presentations — it tailors its responses based on
your work documents and emails. The beauty of Duet AI is that it delivers these
experiences for our customers while keeping their organization’s data private
and secure. In this post, I’ll take you behind the scenes to show you how it
works for our commercial customers.


KEEPING YOUR ORGANIZATION’S DATA PRIVATE AND PROTECTED

Say your boss emails you the night before an important meeting and asks for a
summary of Q3 financial results. In the past, you had to sift through your
Google Drive and Gmail to find the relevant documents and emails, read them all,
and then pull together the right information into a written summary. It might
have taken you a few hours from start to finish. 

Duet AI can now do the heavy lifting for you in seconds, and all you have to do
is ask Duet AI to “create a summary of Q3 financial performance” (as shown in
the animation below). Duet AI then automatically identifies emails and documents
most relevant to your prompt, briefly uses this information to generate a
tailored response, and cites the source content, such as the “2023 Q3 Business
Forecast” spreadsheet. 

Duet AI saves you time by generating a summary from relevant documents and
emails

Whether you ask Duet AI to summarize Q3 financial results, take notes in a
meeting, write a blog post, or add a unique image to your slide, your data is
yours and under your control. In simple terms, this means that Duet AI only uses
your content to provide more useful responses to your prompts and does not use
your content to train or improve Duet AI or any other generative AI models.
Let’s use the previously shown example and take a deeper look at what Duet AI
does and does not do with your content in practice:



In addition to the built-in controls, Duet AI runs on the same Google
infrastructure and follows the same security and privacy processes as the rest
of Google Workspace Core Services like Gmail, Google Meet, and Docs, and extends
the existing capabilities of these services. Thus, Duet AI is covered by the
scope of our existing Workspace ISO 27001 certification and SOC 2 report. 

We are also aiming to enhance Duet AI by the end of the year to support HIPAA
workloads when requested by our healthcare and life sciences customers. For U.S.
public sector organizations, we are working with authorities to extend
Workspace's FedRAMP Moderate and High authorization to Duet AI as well. This
will make Duet AI available to more organizations, and we are working to expand
our compliance support coverage for Duet AI to align with the full set of
Workspace certifications.

A diagram showing built-in Duet AI privacy and security controls for commercial
customers after a user enters the prompt


LEARN MORE

With Duet AI, you can save even more time and get a creative boost as you get
your work done. What doesn’t change is your choice and control over your data.
To learn more about compliance and digital sovereignty capabilities in Workspace
and hear directly from our customers, including Verizon, PwC UK, and U.S.
General Services Administration, watch the Cloud Next ‘23 breakout session. For
data protection capabilities, including zero trust access controls and
AI-powered data classification, check out the security breakout session. 

Workspace’s robust security and privacy commitments for customers can be found
here, and commercial and public sector organizations that want to get started
with Duet AI can find more information here.

Posted in
 * Identity and Security
 * AI and Machine Learning

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