Submitted URL: http://kb.itglue.com/hc/en-us/requests/new
Effective URL: https://kb.itglue.com/hc/en-us/requests/new
Submission: On December 09 via manual from IN

Summary

This website contacted 10 IPs in 4 countries across 11 domains to perform 30 HTTP transactions. The main IP is 104.16.52.111, located in United States and belongs to CLOUDFLARENET - Cloudflare, Inc., US. The main domain is kb.itglue.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on December 6th 2019. Valid for: 3 months.
This is the only time kb.itglue.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 104.16.52.111 13335 (CLOUDFLAR...)
11 104.18.72.113 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4de0:ac1... 20446 (HIGHWINDS3)
4 2a04:4e42:3::621 54113 (FASTLY)
2 151.139.237.11 33438 (HIGHWINDS2)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
30 10
Domain Requested by
6 static.zdassets.com kb.itglue.com
4 cdn.jsdelivr.net kb.itglue.com
3 p13.zdassets.com kb.itglue.com
2 www.google.com www.gstatic.com
2 fonts.gstatic.com kb.itglue.com
2 www.google-analytics.com kb.itglue.com
2 theme.zdassets.com kb.itglue.com
2 cdn.rawgit.com kb.itglue.com
2 maxcdn.bootstrapcdn.com kb.itglue.com
2 kb.itglue.com 1 redirects
1 www.gstatic.com www.recaptcha.net
1 itglue.zendesk.com kb.itglue.com
1 www.recaptcha.net kb.itglue.com
1 fonts.googleapis.com kb.itglue.com
30 14
Subject Issuer Validity Valid
kb.itglue.com
Let's Encrypt Authority X3
2019-12-06 -
2020-03-05
3 months crt.sh
*.zdassets.com
Sectigo RSA Domain Validation Secure Server CA
2019-06-25 -
2021-05-31
2 years crt.sh
*.googleapis.com
GTS CA 1O1
2019-11-05 -
2020-01-28
3 months crt.sh
*.bootstrapcdn.com
Sectigo RSA Domain Validation Secure Server CA
2019-09-14 -
2020-10-13
a year crt.sh
f3.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3
2019-05-29 -
2020-04-23
a year crt.sh
rawgit.com
COMODO RSA Domain Validation Secure Server CA
2018-12-29 -
2020-01-13
a year crt.sh
misc.google.com
GTS CA 1O1
2019-11-05 -
2020-01-28
3 months crt.sh
itglue.zendesk.com
CloudFlare Inc ECC CA-2
2019-05-08 -
2020-05-08
a year crt.sh
*.google-analytics.com
GTS CA 1O1
2019-11-05 -
2020-01-28
3 months crt.sh
*.google.com
GTS CA 1O1
2019-11-05 -
2020-01-28
3 months crt.sh
www.google.com
GTS CA 1O1
2019-11-05 -
2020-01-28
3 months crt.sh

This page contains 3 frames:

Primary Page: https://kb.itglue.com/hc/en-us/requests/new
Frame ID: 619CE90F016B613C9A9CB9CFF3890E59
Requests: 28 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Ldm2WgUAAAAAJ0tKm0JAq-vewBfYR2yhQmPknA2&co=aHR0cHM6Ly9rYi5pdGdsdWUuY29tOjQ0Mw..&hl=en&v=PRkVene3wKrZUWATSylf69ja&size=invisible&badge=inline&cb=y9t6k8uba1wu
Frame ID: 6580F91F403538DE085FA6A3CB73D23E
Requests: 1 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/bframe?hl=en&v=PRkVene3wKrZUWATSylf69ja&k=6Ldm2WgUAAAAAJ0tKm0JAq-vewBfYR2yhQmPknA2&cb=a4gaagpmm4kl
Frame ID: 8A0B96AC6C17F15D7E964C3E1B756E1E
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. http://kb.itglue.com/hc/en-us/requests/new HTTP 301
    https://kb.itglue.com/hc/en-us/requests/new Page URL

Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Overall confidence: 100%
Detected patterns
  • script /\/(?:([\d.])+\/)?highlight(?:\.min)?\.js/i

Overall confidence: 100%
Detected patterns
  • script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • script /\/recaptcha\/api\.js/i

Page Statistics

30
Requests

100 %
HTTPS

70 %
IPv6

11
Domains

14
Subdomains

10
IPs

4
Countries

561 kB
Transfer

1743 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://kb.itglue.com/hc/en-us/requests/new HTTP 301
    https://kb.itglue.com/hc/en-us/requests/new Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

30 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request new
kb.itglue.com/hc/en-us/requests/
Redirect Chain
  • http://kb.itglue.com/hc/en-us/requests/new
  • https://kb.itglue.com/hc/en-us/requests/new
18 KB
7 KB
Document
General
Full URL
https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.52.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
c77bfd6b0e1c7de3d1baea1dfcfbe8a452e2728f6d6f0687ef78d7287157b991
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
kb.itglue.com
:scheme
https
:path
/hc/en-us/requests/new
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site
none
sec-fetch-mode
navigate
accept-encoding
gzip, deflate, br
cookie
__cfduid=d44e7edec2da68e42a263083907639ea41575856604; __cfruid=be0d3db7f5c67ab51cbd1f4bcc3c1dea6fea6158-1575856604
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

status
200
date
Mon, 09 Dec 2019 01:56:45 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:requests#new, pod:pod13
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000;
set-cookie
_zendesk_shared_session=-V0lQbWUxQ0pqTml3MzJIZTFUakV0Q2YvUFozdGJLdUdnMUpqK3Z5M1ErNnRrSHVnd1J1Q28yS2x6N2w2UldhRU1Ub0JnU3JraElURWtRMS9aRFpnaUg4UENPREY5OHNkOTFLQmpzamVMNENITXRzY2FoaG9iQWJDcjdiVVBSUkpQZU5qaHcyY1F3NVFpMlgySUhoUzRySUhXOVNWTWxJZG9OTENBT3RHMFA4PS0tVTF5NUdGd0JMTFdhQlZ1RG9HTzYwZz09--b157617078ecdeda350f60544bf8a5a6e7231529; path=/; secure; HttpOnly _zendesk_authenticated=; path=/; expires=Thu, 01 Jan 1970 00:00:00 -0000; secure; HttpOnly _help_center_session=dDROSjNTR2dQNDFFcG9FNmR0NUEzenBJUkJ4c2VHUGxtMWt2NUtkK0g5aXlJRXhhOFBka3hMOWt3aFNkTE52SkJnaDVGUm1NNmQxUURzcHZ1VGxNczlKSWVOSnh5R1VDVGZHamlvSUNROXoxb3BUT29lcnZTQ2JhWjNzRTMyLy9hUWxjUXRFVTYzNEFSK3ova3dRb1NEekdLUnZLSnMwblJ3Sk1HTFN1NG1ucGZLck5RVU0zY2JQbUVCa2ZyVGc4R3lNZEpCNFNiZHRMc3hTWlc2VnFaSGxTR2lhVXc1VVdrZk50NG16aERMUT0tLStidkx5dVZoNGIxQVZ4WElMbkNua3c9PQ%3D%3D--0736d54a1f152d93b3218a7cf6ca9de3ab53cca2; path=/; secure; HttpOnly
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
x-zendesk-user-id
etag
W/"c77bfd6b0e1c7de3d1baea1dfcfbe8a4"
cache-control
max-age=0, private, must-revalidate
x-zendesk-origin-server
help-center-unicorn-c54dd9c7d-29zlm
x-request-id
54235d42cd7b9730-SEA
x-runtime
0.581862
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
BYPASS
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
server
cloudflare
cf-ray
54235d42cd7b9730-FRA
content-encoding
br

Redirect headers

Date
Mon, 09 Dec 2019 01:56:44 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Set-Cookie
__cfduid=d44e7edec2da68e42a263083907639ea41575856604; expires=Wed, 08-Jan-20 01:56:44 GMT; path=/; domain=.kb.itglue.com; HttpOnly __cfruid=be0d3db7f5c67ab51cbd1f4bcc3c1dea6fea6158-1575856604; path=/; domain=.kb.itglue.com; HttpOnly
X-UA-Compatible
IE=edge
Cache-Tags
resource:requests#new, pod:pod13, canonical-url-redirect
Content-Language
en-us
Location
https://kb.itglue.com/hc/en-us/requests/new
Cache-Control
max-age=0, public, s-maxage=600, stale-while-revalidate=60, stale-if-error=10800
X-Zendesk-User-Id
X-Zendesk-Origin-Server
help-center-unicorn-c54dd9c7d-7p8w5
X-Request-Id
54235820ad85645b-SEA
X-Runtime
0.077785
Protocol
HTTP/1.0
X-Content-Type-Options
nosniff
CF-Cache-Status
HIT
Age
210
Vary
Accept-Encoding
Server
cloudflare
CF-RAY
54235d4278e36437-FRA
application-207777d059734e8fe3c4f62d8d644bc6.css
static.zdassets.com/hc/assets/
82 KB
18 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-207777d059734e8fe3c4f62d8d644bc6.css
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
2b7b647078c52c5e39f8a882c1dc20bc5c5fd286280be79a674b3bdf94d294f7
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
cf-cache-status
HIT
age
588
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
C94ED99DCF6055BA
x-amz-id-2
Sq4S85JCttVjzGP7gEMQwz5G2E9VwnmRuxilR28eSoxz/OMJmxmuhDRuRXLCJLcO6jM+nVaGIlw=
last-modified
Wed, 20 Nov 2019 13:43:18 GMT
server
cloudflare
etag
W/"207777d059734e8fe3c4f62d8d644bc6"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=678
x-amz-version-id
ruepG2M3rtjhH5v2JY7OCia1ZYiNj_yq
cf-ray
54235d478a9adfd3-FRA
theming_v1_support-21bfdb9571f040fe398d782b729b53ac.css
static.zdassets.com/hc/assets/
7 KB
5 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-21bfdb9571f040fe398d782b729b53ac.css
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
0d8af134d2812169c9f26e08e099c740516d6a4636a1e58adf4153937207d852
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
cf-cache-status
HIT
age
557
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
3311ED683C30A4EF
x-amz-id-2
0Ay3eoHjOGy3wiAl3awsvjkujQmJwf3O5nhGPWs5R4HJF2e8v2/bmjrm/3Zo0mZMJPTBgB5C4Q0=
last-modified
Thu, 07 Nov 2019 15:29:31 GMT
server
cloudflare
etag
W/"21bfdb9571f040fe398d782b729b53ac"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=678
x-amz-version-id
xq6TgamXPAHs0vDUzAjV3uzqgpwJnVqR
cf-ray
54235d479a9ddfd3-FRA
style.css
p13.zdassets.com/hc/theming_assets/819910/549008/
97 KB
16 KB
Stylesheet
General
Full URL
https://p13.zdassets.com/hc/theming_assets/819910/549008/style.css?digest=360345808392
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
7e1ca32342f199fd63f0170a03a3315a2d12b03ba2b9b12545e49bab1e1f0cca
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

cache-tags
resource:theming_assets#show_css, pod:pod13
date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
cf-cache-status
HIT
age
62567
cf-ray
54235d479aa0dfd3-FRA
status
200
x-zendesk-user-id
protocol
HTTP/1.0
x-request-id
540398e0bca1dfe3-SEA
x-ua-compatible
IE=edge
x-runtime
0.024355
server
cloudflare
etag
W/"7e1ca32342f199fd63f0170a03a3315a"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
strict-transport-security
max-age=0
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-origin-server
help-center-unicorn-799669546c-x8rvb
x-robots-tag
none, noarchive
jquery-d5395f0b7ac5027403fc17855c46dbfc.js
static.zdassets.com/hc/assets/
91 KB
31 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
0343f37ebbd97d0f147e4adb5fa3b2362f7f48d79db51cbaa613ebcb4dbc9515
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
cf-cache-status
HIT
age
527
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
11D4FE074EB22A46
x-amz-id-2
9NS5EM6ARBU37CkXir9+n6KQ0haIB2vsqUfN3FloTY0dQV3auyQ7i8kIRc5A45lRmNJB7X/uenU=
last-modified
Wed, 13 Nov 2019 08:41:47 GMT
server
cloudflare
etag
W/"d5395f0b7ac5027403fc17855c46dbfc"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=678
x-amz-version-id
froqPVzyjf7Q4HSfXHasXsg7jqc.F5l5
cf-ray
54235d479a9fdfd3-FRA
css
fonts.googleapis.com/
6 KB
667 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Lato:300,300i,400,400i,700,700i,900,900i
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:824::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
ESF /
Resource Hash
7f0668d23b16f04d9c2d29105dec3616fa797e97253760cd101a85a60e942fdf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
br
last-modified
Mon, 09 Dec 2019 01:56:45 GMT
server
ESF
access-control-allow-origin
*
date
Mon, 09 Dec 2019 01:56:45 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
x-xss-protection
0
expires
Mon, 09 Dec 2019 01:56:45 GMT
font-awesome.min.css
maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/
30 KB
7 KB
Stylesheet
General
Full URL
https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac19::1:b:1b , Netherlands, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
Reverse DNS
Software
/
Resource Hash
799aeb25cc0373fdee0e1b1db7ad6c2f6a0e058dfadaa3379689f583213190bd

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
gzip
last-modified
Wed, 12 Dec 2018 18:35:20 GMT
access-control-allow-origin
*
etag
"1544639720"
vary
Accept-Encoding
x-cache
HIT
content-type
text/css; charset=utf-8
status
200
cache-control
public, max-age=31536000
x-hello-human
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accept-ranges
bytes
timing-allow-origin
*
content-length
7050
github.min.css
cdn.jsdelivr.net/highlight.js/9.10.0/styles/
872 B
497 B
Stylesheet
General
Full URL
https://cdn.jsdelivr.net/highlight.js/9.10.0/styles/github.min.css
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:3::621 , Ascension Island, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
x-cache
HIT, HIT
status
200
date
Mon, 09 Dec 2019 01:56:45 GMT
content-length
375
x-served-by
cache-ams21027-AMS, cache-fra19147-FRA
etag
W/"368-Uydv8fIk9pHf6BHoLAr39Edqv10"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
magnific-popup.css
cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/
8 KB
2 KB
Stylesheet
General
Full URL
https://cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/magnific-popup.css
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:3::621 , Ascension Island, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
x-cache
HIT, HIT
status
200
date
Mon, 09 Dec 2019 01:56:45 GMT
content-length
1946
x-served-by
cache-ams21033-AMS, cache-fra19147-FRA
etag
W/"1e7d-kILmU+/fEqjzYADYKvzqylQJ3bA"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
featherlight.min.css
cdn.rawgit.com/noelboss/featherlight/1.6.0/release/
2 KB
1014 B
Stylesheet
General
Full URL
https://cdn.rawgit.com/noelboss/featherlight/1.6.0/release/featherlight.min.css
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.139.237.11 Dallas, United States, ASN33438 (HIGHWINDS2 - Highwinds Network Group, Inc., US),
Reverse DNS
Software
NetDNA-cache/2.2 /
Resource Hash
5af2b9b46239782e9710cd8ba80243874bcda98a6f73cd0bd44a50e4d74d4686
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
NetDNA-cache/2.2
access-control-allow-origin
*
etag
W/"d912d3ba0b2d1983f5988223b4e4c7c5e4d6946b"
vary
Accept-Encoding
x-cache
HIT
content-type
text/css;charset=utf-8
status
200
cache-control
max-age=315569000, immutable
strict-transport-security
max-age=31536000; preload
x-robots-tag
none
rawgit-cache-status
HIT
featherlight.min.js
cdn.rawgit.com/noelboss/featherlight/1.6.0/release/
8 KB
4 KB
Script
General
Full URL
https://cdn.rawgit.com/noelboss/featherlight/1.6.0/release/featherlight.min.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.139.237.11 Dallas, United States, ASN33438 (HIGHWINDS2 - Highwinds Network Group, Inc., US),
Reverse DNS
Software
NetDNA-cache/2.2 /
Resource Hash
57c749433cce5769955fd26ccf46cda5c906f3125b06f6eac80dbc88659f165b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
NetDNA-cache/2.2
access-control-allow-origin
*
etag
W/"100525d57163db50adc5d884387bb58fdbd73e35"
vary
Accept-Encoding
x-cache
HIT
content-type
application/javascript;charset=utf-8
status
200
cache-control
max-age=315569000, immutable
strict-transport-security
max-age=31536000; preload
x-robots-tag
none
rawgit-cache-status
HIT
jquery.magnific-popup.min.js
cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/
21 KB
8 KB
Script
General
Full URL
https://cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/jquery.magnific-popup.min.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:3::621 , Ascension Island, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
x-cache
HIT, HIT
status
200
date
Mon, 09 Dec 2019 01:56:45 GMT
content-length
7664
x-served-by
cache-ams21040-AMS, cache-fra19147-FRA
etag
W/"5281-X6kSFunLFv9dKYOKYrok3+BDlCg"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
highlight.min.js
cdn.jsdelivr.net/highlight.js/9.10.0/
44 KB
18 KB
Script
General
Full URL
https://cdn.jsdelivr.net/highlight.js/9.10.0/highlight.min.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:3::621 , Ascension Island, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
/
Resource Hash
dd2144bb7a813d5462b5c5c8ec84e704ab709189a8a85edaa78c48e5d11ec5a6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
x-cache
HIT, HIT
status
200
date
Mon, 09 Dec 2019 01:56:45 GMT
content-length
18387
x-served-by
cache-ams21034-AMS, cache-fra19147-FRA
etag
W/"b06c-NmdkXos7S6yKBSpWXgwOf7FwKjc"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
script.js
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4 KB
2 KB
Script
General
Full URL
https://p13.zdassets.com/hc/theming_assets/819910/549008/script.js?digest=360345808392
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

cache-tags
resource:theming_assets#show_javascript, pod:pod13
date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
cf-cache-status
HIT
age
62567
cf-ray
54235d479aa2dfd3-FRA
status
200
x-zendesk-user-id
protocol
HTTP/1.0
x-request-id
540398e0bca2dfe3-SEA
x-ua-compatible
IE=edge
x-runtime
0.031204
server
cloudflare
etag
W/"5bc7a009e5f21da7a6db652947db7796"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
strict-transport-security
max-age=0
content-type
text/javascript; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-origin-server
help-center-unicorn-799669546c-l5twp
x-robots-tag
none, noarchive
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4 KB
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Image
General
Full URL
https://theme.zdassets.com/theme_assets/819910/2888d2509034b343410fe51b5da860a7027b0432.png
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
via
1.1 e0064d0a2437e206ed082e1fa1cdae61.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
30829
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
status
200
access-control-max-age
86400
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-type
image/png
content-length
3899
last-modified
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server
cloudflare
etag
"c7efe360b83a7091471a0511fc9584c3"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
HEAD, GET
x-amz-version-id
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access-control-allow-origin
*
cache-control
public, max-age=86400
x-amz-cf-pop
FRA53-C1
accept-ranges
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cf-ray
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x-amz-cf-id
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729 B
818 B
Script
General
Full URL
https://www.recaptcha.net/recaptcha/api.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:814::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
GSE /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
status
200
cache-control
private, max-age=300
alt-svc
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content-length
464
x-xss-protection
1; mode=block
expires
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53 KB
10 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/locales/en-us-eba00efdf23caf18c95e2b94d9fb0002.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
cf-cache-status
HIT
age
18
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
AA1E7CD36BD9EF25
x-amz-id-2
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last-modified
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server
cloudflare
etag
W/"eba00efdf23caf18c95e2b94d9fb0002"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=678
x-amz-version-id
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cf-ray
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9 KB
3 KB
Script
General
Full URL
https://itglue.zendesk.com/auth/v2/host.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.52.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
age
62567
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
status
200
strict-transport-security
max-age=31536000;
x-xss-protection
1; mode=block
x-request-id
53dfefaafc77c2d6-SEA
x-runtime
0.082106
server
cloudflare
etag
W/"d61169f8168b2fe0bb7133caeae6e805"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept, Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
max-age=86400, public
x-zendesk-origin-server
classic-app-server-69c5d5ff44-v9d6z
cf-ray
54235d481985dfbf-FRA
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2 KB
924 B
Script
General
Full URL
https://p13.zdassets.com/assets/zendesk_pci_hc.v4.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Mon, 15 Jul 2019 22:39:47 GMT
server
cloudflare
age
12610745
etag
W/"5d2d00b3-7a3"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
status
200
cache-control
max-age=315360000, public
strict-transport-security
max-age=0
cf-ray
54235d47eb35dfd3-FRA
expires
Thu, 31 Dec 2037 23:55:55 GMT
hc_enduser-03ae6cf2c3e9b6408bb62c15bf79ac9b.js
static.zdassets.com/hc/assets/
407 KB
121 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-03ae6cf2c3e9b6408bb62c15bf79ac9b.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
cf-cache-status
HIT
age
327
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
7F8B336CDC623C68
x-amz-id-2
JlCMgDjq4efwlMoyjM8Y6Umi9FrIrn4Fvp6dqlj7CD3ilOdHRIQhLucvg9wxl1RSYFuJETuB+TE=
last-modified
Fri, 06 Dec 2019 10:07:36 GMT
server
cloudflare
etag
W/"8609efc2f46c0070b18f40afec92ffe1"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=678
x-amz-version-id
t7iBQxr3ThGCR5ErC_DdnffX8oGWo7wQ
cf-ray
54235d47eb38dfd3-FRA
analytics.js
www.google-analytics.com/
43 KB
17 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
dbb67c620eaabf6679a314db18d3ae43037aef71ab27422e6feec08ee987cc0a
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 19 Aug 2019 17:22:41 GMT
server
Golfe2
age
4988
date
Mon, 09 Dec 2019 00:33:37 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
17803
expires
Mon, 09 Dec 2019 02:33:37 GMT
728be876fbc7208a48e5e0d077689f4235feb772.svg
theme.zdassets.com/theme_assets/819910/
406 KB
46 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/819910/728be876fbc7208a48e5e0d077689f4235feb772.svg
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
71a99805c973db74bc0c2134f8cecd7e7f1436529c0a7ab6d2cd44fb5721857a
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
via
1.1 89c822bb1ce1445a7be6d1057088cfbf.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
6414
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
status
200
access-control-max-age
86400
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-encoding
br
content-type
image/svg+xml
last-modified
Thu, 23 Aug 2018 01:54:52 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods
HEAD, GET
x-amz-version-id
LxhFxvVwgehk20Lkc42nhe5_6EIwF4pi
access-control-allow-origin
*
cache-control
public, max-age=86400
x-amz-cf-pop
FRA6-C1
cf-ray
54235d481bb6dfd3-FRA
x-amz-cf-id
2wyFUPRTsy0VsUmDO6qPl-1WQ213qtnvDCcCL6IG7V-HGthTHZ474g==
S6u9w4BMUTPHh6UVSwiPGQ3q5d0.woff2
fonts.gstatic.com/s/lato/v16/
14 KB
14 KB
Font
General
Full URL
https://fonts.gstatic.com/s/lato/v16/S6u9w4BMUTPHh6UVSwiPGQ3q5d0.woff2
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
9baad10e85c5be8d5697086479983b6b477197103bf8f0f11817b1bdfb9a7451
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Lato:300,300i,400,400i,700,700i,900,900i
Origin
https://kb.itglue.com

Response headers

date
Thu, 21 Nov 2019 20:32:55 GMT
x-content-type-options
nosniff
last-modified
Tue, 23 Jul 2019 03:45:54 GMT
server
sffe
age
1488230
content-type
font/woff2
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
access-control-allow-origin
*
content-length
14176
x-xss-protection
0
expires
Fri, 20 Nov 2020 20:32:55 GMT
S6uyw4BMUTPHjx4wXiWtFCc.woff2
fonts.gstatic.com/s/lato/v16/
14 KB
14 KB
Font
General
Full URL
https://fonts.gstatic.com/s/lato/v16/S6uyw4BMUTPHjx4wXiWtFCc.woff2
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
036d841b132c14046e26d8f2da1bc634c6ad34885ed1295660694a91c98933a6
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Lato:300,300i,400,400i,700,700i,900,900i
Origin
https://kb.itglue.com

Response headers

date
Thu, 21 Nov 2019 15:18:11 GMT
x-content-type-options
nosniff
last-modified
Tue, 23 Jul 2019 03:45:55 GMT
server
sffe
age
1507114
content-type
font/woff2
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
access-control-allow-origin
*
content-length
14044
x-xss-protection
0
expires
Fri, 20 Nov 2020 15:18:11 GMT
fontawesome-webfont.woff2
maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/
75 KB
76 KB
Font
General
Full URL
https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac19::1:b:1b , Netherlands, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
Reverse DNS
Software
/
Resource Hash
2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css
Origin
https://kb.itglue.com

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
gzip
last-modified
Wed, 12 Dec 2018 18:36:18 GMT
access-control-allow-origin
*
etag
"1544639778"
vary
Accept-Encoding
x-cache
HIT
content-type
font/woff2
status
200
cache-control
public, max-age=31536000
x-hello-human
Say hello back! @getBootstrapCDN on Twitter
accept-ranges
bytes
timing-allow-origin
*
content-length
77171
entypo-5adc1c49be0325a8cdac239d1b0b05ad.woff
static.zdassets.com/hc/assets/
44 KB
44 KB
Font
General
Full URL
https://static.zdassets.com/hc/assets/entypo-5adc1c49be0325a8cdac239d1b0b05ad.woff
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
2d7ca392d9b45723af1cd44a9178db19fd0af6a7aaa49afd882e3a472201f7b2
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://static.zdassets.com/hc/assets/theming_v1_support-21bfdb9571f040fe398d782b729b53ac.css
Origin
https://kb.itglue.com

Response headers

date
Mon, 09 Dec 2019 01:56:45 GMT
content-encoding
br
cf-cache-status
MISS
x-amz-request-id
15F451BAA50E2E70
x-amz-server-side-encryption
AES256
status
200
access-control-max-age
0
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-type
application/font-woff
x-amz-id-2
pYb7ermS3d3ruW+2YIWj0oU8johYwHRvRaNNz5eAd9SMAptjstB5VtG6Sd8J4SCMZl7YEgFaIao=
last-modified
Fri, 06 Dec 2019 12:15:04 GMT
server
cloudflare
etag
W/"5adc1c49be0325a8cdac239d1b0b05ad"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
x-amz-version-id
ZsX8bBSjrA3UiQntGuM7NVyCFOgcAY9m
access-control-allow-origin
*
access-control-expose-headers
Content-Type, Content-Length, ETag
cache-control
public, max-age=678
cf-ray
54235d484c51c303-FRA
recaptcha__en.js
www.gstatic.com/recaptcha/releases/PRkVene3wKrZUWATSylf69ja/
253 KB
91 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/PRkVene3wKrZUWATSylf69ja/recaptcha__en.js
Requested by
Host: www.recaptcha.net
URL: https://www.recaptcha.net/recaptcha/api.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
f0d285a1c1fb73874bef1bc21c97f3b41b19ef47d25ab7921f95491229cbc48c
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 02 Dec 2019 18:59:39 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 27 Nov 2019 21:05:17 GMT
server
sffe
age
543426
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=31536000
accept-ranges
bytes
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
92901
x-xss-protection
0
expires
Tue, 01 Dec 2020 18:59:39 GMT
collect
www.google-analytics.com/r/
35 B
101 B
Image
General
Full URL
https://www.google-analytics.com/r/collect?v=1&_v=j79&a=1328390795&t=pageview&_s=1&dl=https%3A%2F%2Fkb.itglue.com%2Fhc%2Fen-us%2Frequests%2Fnew&ul=en-us&de=UTF-8&dt=Submit%20a%20request%20%E2%80%93%20IT%20Glue%20Knowledge%20Base&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=IEBAAEAB~&jid=1519875547&gjid=546708586&cid=2096747661.1575856606&tid=UA-45648700-2&_gid=1981599782.1575856606&_r=1&z=1033898350
Requested by
Host: kb.itglue.com
URL: https://kb.itglue.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://kb.itglue.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 09 Dec 2019 01:56:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
access-control-allow-origin
*
content-type
image/gif
status
200
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT
anchor
www.google.com/recaptcha/api2/ Frame 6580
0
0
Document
General
Full URL
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Ldm2WgUAAAAAJ0tKm0JAq-vewBfYR2yhQmPknA2&co=aHR0cHM6Ly9rYi5pdGdsdWUuY29tOjQ0Mw..&hl=en&v=PRkVene3wKrZUWATSylf69ja&size=invisible&badge=inline&cb=y9t6k8uba1wu
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/PRkVene3wKrZUWATSylf69ja/recaptcha__en.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
GSE /
Resource Hash
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-e65XevoIq/nf1Ni24H34iA' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
www.google.com
:scheme
https
:path
/recaptcha/api2/anchor?ar=1&k=6Ldm2WgUAAAAAJ0tKm0JAq-vewBfYR2yhQmPknA2&co=aHR0cHM6Ly9rYi5pdGdsdWUuY29tOjQ0Mw..&hl=en&v=PRkVene3wKrZUWATSylf69ja&size=invisible&badge=inline&cb=y9t6k8uba1wu
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site
cross-site
sec-fetch-mode
nested-navigate
referer
https://kb.itglue.com/hc/en-us/requests/new
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://kb.itglue.com/hc/en-us/requests/new

Response headers

status
200
content-type
text/html; charset=utf-8
cache-control
no-cache, no-store, max-age=0, must-revalidate
pragma
no-cache
expires
Mon, 01 Jan 1990 00:00:00 GMT
date
Mon, 09 Dec 2019 01:56:45 GMT
content-security-policy
script-src 'report-sample' 'nonce-e65XevoIq/nf1Ni24H34iA' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-encoding
gzip
x-content-type-options
nosniff
x-xss-protection
1; mode=block
content-length
8277
server
GSE
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
bframe
www.google.com/recaptcha/api2/ Frame 8A0B
0
0
Document
General
Full URL
https://www.google.com/recaptcha/api2/bframe?hl=en&v=PRkVene3wKrZUWATSylf69ja&k=6Ldm2WgUAAAAAJ0tKm0JAq-vewBfYR2yhQmPknA2&cb=a4gaagpmm4kl
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/PRkVene3wKrZUWATSylf69ja/recaptcha__en.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
GSE /
Resource Hash
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-LIjX1pXzm8mm2An+nk2rcg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
www.google.com
:scheme
https
:path
/recaptcha/api2/bframe?hl=en&v=PRkVene3wKrZUWATSylf69ja&k=6Ldm2WgUAAAAAJ0tKm0JAq-vewBfYR2yhQmPknA2&cb=a4gaagpmm4kl
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site
cross-site
sec-fetch-mode
nested-navigate
referer
https://kb.itglue.com/hc/en-us/requests/new
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://kb.itglue.com/hc/en-us/requests/new

Response headers

status
200
content-type
text/html; charset=utf-8
cache-control
no-cache, no-store, max-age=0, must-revalidate
pragma
no-cache
expires
Mon, 01 Jan 1990 00:00:00 GMT
date
Mon, 09 Dec 2019 01:56:45 GMT
content-security-policy
script-src 'report-sample' 'nonce-LIjX1pXzm8mm2An+nk2rcg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-encoding
gzip
x-content-type-options
nosniff
x-xss-protection
1; mode=block
content-length
1113
server
GSE
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate function| $ function| jQuery string| GoogleAnalyticsObject function| ga object| hljs object| HC_SETTINGS function| invisibleRecaptchaSubmit object| I18n object| ___grecaptcha_cfg object| grecaptcha boolean| __google_recaptcha_client object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| Zendesk object| HelpCenter object| recaptcha function| webpackJsonp object| __core-js_shared__ function| moment number| _rollbarStartTime function| rollbar boolean| _rollbarDidLoad object| jQuery191006122392821754796 object| closure_lm_15524

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
cdn.rawgit.com
fonts.googleapis.com
fonts.gstatic.com
itglue.zendesk.com
kb.itglue.com
maxcdn.bootstrapcdn.com
p13.zdassets.com
static.zdassets.com
theme.zdassets.com
www.google-analytics.com
www.google.com
www.gstatic.com
www.recaptcha.net
104.16.52.111
104.18.72.113
151.139.237.11
2001:4de0:ac19::1:b:1b
2a00:1450:4001:814::2003
2a00:1450:4001:817::2003
2a00:1450:4001:817::2004
2a00:1450:4001:81b::200e
2a00:1450:4001:824::200a
2a04:4e42:3::621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