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SYSAID

8,725 posts

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SysAid
@sysaid

SysAid is on a mission to liberate organizations by putting AI to work for them
and their people. #GenAI #ITSM
SysAid.comJoined May 2009
568 Following
10.1K Followers
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SYSAID’S POSTS

Pinned
SysAid

@sysaid
·
May 9

Drowning in IT Tickets? We’ve got just the thing for you. Meet SysAid Copilot
https://sysaid.com/it-service-management-software/sysaid-copilot…
1:06



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SysAid

@sysaid
·
May 24, 2017

Replying to
@barclayrae
Interesting, this is a popular topic. We read a blog on the
@itSMFUK
site about it too:
http://itsmf.co.uk/blogpost/1163619/275740/Utilising-Storytelling-and-Objects-in-ITSM-Leadership…
by
@scorpionkingct
2
32



SysAid

@sysaid
·
Sep 3, 2017

Replying to
@OhEffendi7
and
@slpng_giants_ca
We have indeed. Thanks again.
5
1
16



SysAid

@sysaid
·
May 1, 2019

We don't have favorite competitors but if we did... It might be you
@patb0512
Cc:
@sarahlahav
#SITS19

3
16



SysAid

@sysaid
·
Oct 4, 2021

Hey Mark Zuckerberg, Have you tried turning it off and on again? #facebookdown
#WhatsApp #instagramdown #Get_IT_Done #Openaticket
3
3
17



SysAid

@sysaid
·
Jan 22, 2018

This reports shares some really interesting statistics around #servicedesk
priorities in Higher Education. So even though it means signing your email
address over to one of our competitors, we still highly recommend you read it
:-) https://x.com/freshserviceap/freshserviceapp/status/955379638536146944…
4
14



SysAid

@sysaid
·
May 15, 2018

Our new eBook "10 Skills and Capabilities Required of a 2020 #ITSM Professional"
is now available, & features insights from industry authorities such as:
@KnowledgeBird
,
@UK_Daniel_Card
,
@Daveherpen
,
@Dndrogseth
, &
@DougTedder
. Download your copy here. https://buff.ly/2rLj5tF
6
13



SysAid

@sysaid
·
Oct 6, 2015

Why first call resolution is not necessarily the best KPI #dilbert #ITSM

8
12



SysAid

@sysaid
·
Nov 12, 2019

Huge congratulations to our client
@Housing21
on their amazing win at #SMWorld19 for 'Best Change'. We couldn't be prouder!!
#ITSM

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SysAid

@sysaid
·
Jul 20, 2017

No. Shadow IT is usually as a result of IT not providing what their end users
want/need + therefore that must be taken into consideration.
Quote
SITS Insight

@SITSInsight
·
Jul 20, 2017
Do you think people should be sacked for using shadow IT? #itsm #shadowIt
https://x.com/fecnde/status//fecnde/status/887840992555974656…
3
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SysAid

@sysaid
·
Jul 26, 2019

As always in honor of #SysAdminDay we've created a tongue-in-cheek video for you
to enjoy. This year it's our IT take on "Cinderella". Enjoy!
https://buff.ly/2KfPPVp #servicedesk
8
10



SysAid

@sysaid
·
Dec 8, 2017

Can we just stop and take a moment to appreciate the awesomeness that is
@StuartRance
? His blog on #GDPR has received LOTS of positive feedback, and is about to
surpass 3500 reads! https://buff.ly/2yY6Gcj
3
5
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SysAid

@sysaid
·
Jan 19, 2017

"Consistency is the most important element of customer service" –
@RoyAtkinson
#ITSM #CustServ
2
9
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SysAid

@sysaid
·
Dec 29, 2019

We're now into the top 5 of our most read blogs of 2019, and
@StuartRance
is going to be tired of us tagging him on Twitter... It's all value, value,
value in this #ITIL4 post. https://buff.ly/2GER93l #ITSM
8
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SysAid

@sysaid
·
Nov 20, 2018

EXCITING NEWS: We’re thrilled to announce a $30 million investment by leading
tech growth fund
@IGPfund
– deepening our commitment to improving productivity of IT and operations in
mid-market organizations. Read the news here:
https://sysaid.com/company/press/thirty-million-investment-to-deepen-its-commitment-to-improving-productivity-of-it-and-operations-in-mid-market-organizations…

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