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USER EXPERIENCE

The Magazine of the User Experience Professionals Association

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 * Trust and Credibility
   
   Issue 23.1 | July 2023

 * Sustainability
   
   Issue 22.4 | December 2022

 * Health
   
   Issue 22.3 | September 2022

 * Accessibility
   
   Issue 22.2 | June 2022

 * Emerging Cross Cultural Trends
   
   Issue 22.1 | March 2022

 * Artificial Intelligence and UX
   
   Issue 21.2 | July 2021

 * Covid and UX
   
   Issue 21.1 | May 2021

 * Developing UX
   
   Issue 20.4 | February 2021

 * UX Government
   
   Issue 20.3 | November 2020

 * Global UX
   
   Issue 20.2 | July 2020

 * Multi-language Content Strategy
 * Voice Interfaces
   
   Issue 19.3 | November 2019

 * Privacy and Ethics
   
   Issue 19.2 | June 2019

 * UX Careers
   
   Issue 18.5 | December 2018

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Covering the broad field of user experience.

Full articles in English.
Selected articles in Español.

Article abstracts in 中文 (Chinese) - 한국어(Korean) - 日本語 (Japanese) - Português -
Español


DESIGNING FOR CONVERSATIONS (BOOK REVIEW)

Sarah Pagliaccio

A review of Conversations with Things by Diana Deibel and Rebecca Evanhoe
details this indispensable guide to all things chat and voice. This book
includes practical design guidelines and purposeful guidance on privacy and
inclusion. Topics include talking like a person, basic and advanced design
considerations, and guidelines for implementation. [Read More]




RUBES CARTOON: TRUTH AND CREDIBILITY

Leigh Rubin

[Read More]




CONNECTING UX AND EX: BETTER EMPLOYEE EXPERIENCE

Kelly Jura

By viewing the employee experience (EX) through a user experience research and
design lens, companies can constantly gather meaningful data to learn and make
ongoing, iterative improvements to employees’ working experience, which
significantly impacts employees’ lives and affects overall business performance.
[Read More]




AGGREGATING INSIGHTS: SURVEY TEMPLATES BUILD CUMULATIVE KNOWLEDGE IN ITERATIVE
PRODUCT DEVELOPMENT

David Lick, Martin Ortlieb

UX researchers often write bespoke surveys to evaluate each new product or
feature set with users, resulting in duplicate work, slower launch cycles, and
limited opportunities to compare user sentiment across different features. We
developed a process at Google™ by creating feature-agnostic survey templates to
evaluate all new features in a product space. Product teams can conduct
meta-analyses on aggregated responses from previous launches to build a
cumulative body of knowledge with deep insights. [Read More]




DESIGNING FOR BIG TECH: TOP LESSONS FROM A JUNIOR UX DESIGNER AT PAYPAL

Jason Zhou

A UX designer explores what it means to work as a junior designer at an
influential big tech company. He shares his top four lessons learned from a
two-year journey at PayPal™. Lessons include embracing the unhappy path in
design, designing and collaborating in a fast-paced environment, balancing
product design with product management, and learning continuously at the
intersection of business, design, and technology. [Read More]




RUBES CARTOON: SUSTAINABILITY

Leigh Rubin

[Read More]




COLOR CONTRAST: INFOGRAPHICS AND UI ACCESSIBILITY

Sara Stein

Sufficient color contrast is a prerequisite for readable text and accessible
websites, and visual contrast has a significant role in the updated Web Content
Accessibility Guidelines (WCAG 3.0). Unfortunately, contrast is often given
secondary importance by designers in lieu of other design elements. This article
discusses color contrast for text readability and user interface design, the
criteria for minimum color contrast of varying sizes of text, and methods to
verify and improve your color contrast ratio, including interactive tools. [Read
More]




SCHEMAS: STRATEGIZING USER EXPERIENCE

Bennett Lauber

Schemas inform people in performing the simplest tasks to entering data in
complex systems such as Electronic Health Records. People use assimilation and
accommodation to adapt schemas to new situations, but overreliance on users’
accommodation affects cognitive load and usability. Understanding schemas
informs a strategic user experience that focuses on cognitive skills. [Read
More]




FIND ARTICLES ABOUT…

Administración Banking & Finance Big Data Book Review Book Reviews Card Sorting
Carreras Communication Communications Content Strategy Credibility
Cross-Cultural Customer Experience Data Diversity Education Enterprise UX
GlobalUX Human Centered Design Humor Internet of Things Mentoring Nonprofit
Patterns Persuasion Regulations & Laws Service Design Standards & guidelines
Systems Thinking Theory Transportation Usability User research; UX methods;
Enterprise UX; Innovation UX UX careers UX Design UX Methods UX metrics UX
Writing Virtual Reality Book Review Content & Content Strategy Emotions Speech
Interaction UX Methods

See all tags | See all authors

Follow @UXPA_Int on Twitter or the RSS feed for new articles.


BUILDING UX INTO DEVELOPMENT: CREATE THE ULTIMATE CUSTOMER PORTAL

Mohd Sohel




EATING OUR OWN DOG FOOD: A METACOGNITIVE ANALYSIS OF UX UNICORNS

Bill Schmidt



(c) 2010, Leigh Rubin, Syndicated Cartoonist
Read more Rubes cartoons or download the new daily Rubes app at
rubescartoons.com


AN INTRODUCTION TO DESIGN JUSTICE (BOOK REVIEW)

Maria Flores


EXPLAINING THE UNEXPLAINABLE: EXPLAINABLE AI (XAI) FOR UX

Meg Kurdziolek


FIND ARTICLES ABOUT…

Administración Banking & Finance Big Data Book Review Book Reviews Card Sorting
Carreras Communication Communications Content Strategy Credibility
Cross-Cultural Customer Experience Data Diversity Education Enterprise UX
GlobalUX Human Centered Design Humor Internet of Things Mentoring Nonprofit
Patterns Persuasion Regulations & Laws Service Design Standards & guidelines
Systems Thinking Theory Transportation Usability User research; UX methods;
Enterprise UX; Innovation UX UX careers UX Design UX Methods UX metrics UX
Writing Virtual Reality Book Review Content & Content Strategy Emotions Speech
Interaction UX Methods

See all tags | See all authors

Follow @UXPA_Int on Twitter or the RSS feed for new articles.


USER EXPERIENCE MAGAZINE

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 * Write for Us: Information for Authors
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 * Editors Style Guide


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