techsupport.genesysnow.com Open in urlscan Pro
3.229.61.164 Public Scan

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Add Verdict Report

Submitted URL:
https://techsupport.genesysnow.com/
Effective URL:
https://techsupport.genesysnow.com/support/home
Submission: On April 20 via automatic, source certstream-suspicious (April 20th 2023, 2:42:20 pm UTC) — Scanned from DE

Summary HTTP 22 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 3.229.61.164, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is techsupport.genesysnow.com.
TLS certificate: Issued by R3 on April 20th 2023. Valid for: 3 months.

This is the only time techsupport.genesysnow.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	3.229.61.164 3.229.61.164	14618 (AMAZON-AES) (AMAZON-AES)
1	2a00:1450:400... 2a00:1450:4001:830::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:831::2003	15169 (GOOGLE) (GOOGLE)
2	54.231.168.184 54.231.168.184	16509 (AMAZON-02) (AMAZON-02)
1	18.66.122.116 18.66.122.116	16509 (AMAZON-02) (AMAZON-02)
2	18.66.112.75 18.66.112.75	16509 (AMAZON-02) (AMAZON-02)
1	13.32.27.86 13.32.27.86	16509 (AMAZON-02) (AMAZON-02)
2	54.175.219.14 54.175.219.14	14618 (AMAZON-AES) (AMAZON-AES)
22	8

11 3.229.61.164 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-229-61-164.compute-1.amazonaws.com

techsupport.genesysnow.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:830::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:831::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.231.168.184 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.122.116 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-116.fra60.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.112.75 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-75.fra56.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.27.86 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-86.fra56.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.175.219.14 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-175-219-14.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	genesysnow.com 1 redirects techsupport.genesysnow.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 3337 heapanalytics.com — Cisco Umbrella Rank: 2833	37 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 108049 cdn.freshdev.io — Cisco Umbrella Rank: 167199	24 KB
3	gstatic.com fonts.gstatic.com	39 KB
2	amazonaws.com s3.amazonaws.com	5 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 119	1 KB
22	6

	Domain	Requested by
11	techsupport.genesysnow.com	1 redirects techsupport.genesysnow.com
3	fonts.gstatic.com	fonts.googleapis.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.amazonaws.com	techsupport.genesysnow.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	techsupport.genesysnow.com
1	fonts.googleapis.com	techsupport.genesysnow.com
22	8

This site contains links to these domains. Also see Links.

Domain
www.genesysnow.com
www.freshworks.com

Subject Issuer	Validity	Valid
techsupport.genesysnow.com R3	`2023-04-20` - `2023-07-19`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2023-04-03` - `2023-06-26`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-04-03` - `2023-06-26`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2022-12-06` - `2023-12-05`	a year	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-03-01` - `2023-10-12`	7 months	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M02	`2023-02-21` - `2023-08-27`	6 months	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://techsupport.genesysnow.com/support/home
Frame ID: 743D628CA670506AE22E0951F55089F3
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 77439F78EC9AF0C6434D3AA4348EF2A3
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Genesys Company Limited

Page URL History Show full URLs

https://techsupport.genesysnow.com/ HTTP 302
https://techsupport.genesysnow.com/support/home Page URL

Detected technologies

Svelte (JavaScript frameworks) Expand

Overall confidence: 100%
Detected patterns

<[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1466 kB
Transfer

2572 kB
Size

3
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://www.genesysnow.com/
Title: Genesys Company Limited

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Privacy policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://techsupport.genesysnow.com/ HTTP 302
https://techsupport.genesysnow.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
techsupport.genesysnow.com/support/
Redirect Chain

https://techsupport.genesysnow.com/
https://techsupport.genesysnow.com/support/home

18 KB
7 KB

190ms
189ms

Document
text/html

3.229.61.164
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://techsupport.genesysnow.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.229.61.164 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-229-61-164.compute-1.amazonaws.com

Software

fwe /

Resource Hash

9a47d9c6e89d1d9f5b8047cf77e131865c48c389edd7aaba205fba58a4c4f9ad

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Thu, 20 Apr 2023 14:42:15 GMT
etag: W/"25290833f0ee59b3dfaa69df008adfa8"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 73
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 200423144315
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: c1735ec0-4dfb-4964-a1ed-f06c3a9984d8
x-trace-id: 00-ffddb265711a8445ff1e28d5bfef72f9-d0a281be0bcc08fb-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
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content-type: text/html; charset=utf-8
date: Thu, 20 Apr 2023 14:42:15 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://techsupport.genesysnow.com/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 64
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: a8806096-ea90-4ec3-b152-e3664259d4c7
x-trace-id: 00-7dcc48058a2d3325e5dd7554b97cd7da-fab9914f0d335b16-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
techsupport.genesysnow.com/assets/cdn/portal/styles/ 1 MB
116 KB 374ms
371ms Stylesheet
text/css 3.229.61.164
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://techsupport.genesysnow.com/assets/cdn/portal/styles/theme.css

Requested by

Host: techsupport.genesysnow.com
URL: https://techsupport.genesysnow.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.229.61.164 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-229-61-164.compute-1.amazonaws.com

Software

fwe /

Resource Hash

8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://techsupport.genesysnow.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date: Thu, 20 Apr 2023 14:42:15 GMT
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https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

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GET
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907 KB 163ms
160ms Script
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AMAZON-AES

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Full URL

https://techsupport.genesysnow.com/assets/cdn/portal/vendor.js

Requested by

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URL: https://techsupport.genesysnow.com/support/home

Protocol

Security

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Server

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date: Thu, 20 Apr 2023 14:42:15 GMT
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GET
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25 KB 376ms
373ms Script
application/javascript 3.229.61.164
AMAZON-AES

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Host: techsupport.genesysnow.com
URL: https://techsupport.genesysnow.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Server: 18.66.112.75 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-75.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://techsupport.genesysnow.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

age: 64373
cache-control: max-age=86400,public
content-encoding: gzip
content-type: text/html
date: Thu, 20 Apr 2023 04:48:02 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Fri, 06 Jan 2023 06:35:04 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 d4744f6f4cb683596fb4a26e59b2aba8.cloudfront.net (CloudFront)
x-amz-cf-id: WNZQDOKe9tbWUXAFqwK1bnNCN3nl1Ua158bu1eL69kCsvvzg_DUCkA==
x-amz-cf-pop: FRA56-P5
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 7743 111 KB
36 KB 139ms
7ms Script
application/javascript 13.32.27.86
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.32.27.86 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-32-27-86.fra56.r.cloudfront.net

Software

nginx / Express

Resource Hash

796fe65dea82076e0aa8cea68352f4779ce080a6fd7b815546fc6cb6dcc60006

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date: Thu, 20 Apr 2023 14:42:04 GMT
content-encoding: br
via: 1.1 cb1bcb02f5d0667fafd0890701965f18.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: FRA56-C2
age: 12
x-powered-by: Express
etag: W/"1bbe0-DXWUN+VxTkI+yEDeDTVIUh/4se4"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: rCIZaN3-J0jAMnWYFsFCes865PZiBoCUMuRh_i7Ra4WKJvF3D9SYhg==

GET
H/1.1 200
OK fEPObZia2AuUtKVHXOgqlu4AbtdWZujIgg.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151017675186/logo/ 2 KB
2 KB 112ms
111ms Image
image/png 54.231.168.184
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151017675186/logo/fEPObZia2AuUtKVHXOgqlu4AbtdWZujIgg.png
Requested by: Host: techsupport.genesysnow.com
URL: https://techsupport.genesysnow.com/assets/cdn/portal/scripts/bottom.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.231.168.184 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 7740566035fc85bb26eabd0127551d05347cd69e1be9ca977c08126fba404401

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://techsupport.genesysnow.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

Date: Thu, 20 Apr 2023 14:42:17 GMT
x-amz-version-id: 6b4zr2kh61_uHpVjgtlkgKQi1j8k3wKN
Last-Modified: Wed, 19 Apr 2023 23:43:24 GMT
Server: AmazonS3
x-amz-request-id: VZ0VTZE43KS9QM9J
ETag: "4de0610ac05c2946a32154fe3e8f6c2a"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 1907
x-amz-id-2: VNXNB527xqIqfgQvI9cq6dfMjtonzpW6Oa7TRlTgtntG9jKlhsWFAmGoRwKZMHwHDBfDRMWkknk=

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 7743 37 B
284 B 308ms
98ms Image
image/gif 54.175.219.14
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=5994088527342355&v=4606226642646925&s=572375187462743&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Ftechsupport.genesysnow.com&st=1682001736650

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.175.219.14 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-175-219-14.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 20 Apr 2023 14:42:16 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
access-control-allow-origin: *
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 7743 37 B
283 B 308ms
99ms Image
image/gif 54.175.219.14
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=5994088527342355&v=4606226642646925&s=572375187462743&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Ftechsupport.genesysnow.com%2F&ts=1682001736649&st=1682001736651

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.175.219.14 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-175-219-14.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 20 Apr 2023 14:42:16 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
access-control-allow-origin: *
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
techsupport.genesysnow.com/	1969-12-31 23:59:59	Name: _x_w Value: 44_2
.freshdev.io/	1970-01-20 20:41:19	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%225994088527342355%22%2C%22pageviewId%22%3A%224606226642646925%22%2C%22sessionId%22%3A%22572375187462743%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 11:13:23	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Ftechsupport.genesysnow.com%2F%22%2C%22ts%22%3A1682001736649%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.amazonaws.com
static.freshdev.io
techsupport.genesysnow.com
13.32.27.86
18.66.112.75
18.66.122.116
2a00:1450:4001:830::200a
2a00:1450:4001:831::2003
3.229.61.164
54.175.219.14
54.231.168.184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techsupport.genesysnow.com Open in urlscan Pro 3.229.61.164 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

22 Requests

100 %HTTPS

25 %IPv6

6 Domains

8 Subdomains

8 IPs

2 Countries

1466 kBTransfer

2572 kBSize

3 Cookies

3 Outgoing links

Page URL History

Redirected requests

22 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

3 Cookies

Security Headers

Indicators

techsupport.genesysnow.com Open in urlscan Pro
3.229.61.164 Public Scan

Screenshot
Live screenshot

Full Image

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1466 kB
Transfer

2572 kB
Size

3
Cookies

22 HTTP transactions
0 data transactions