www.supportwave.com
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2606:4700:20::ac43:4755
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Submitted URL: https://emails.supportwavesolutions.com/
Effective URL: https://www.supportwave.com/
Submission: On July 07 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://www.supportwave.com/
Submission: On July 07 via automatic, source certstream-suspicious — Scanned from DE
Form analysis 4 forms found in the DOM
POST
<form class="top-search-form" onsubmit="return Utilities.DoGlobalSearch();" method="post" style="width: 1296px;">
<input type="text" id="GlobalSearch" class="form-control font-size-20" value="" placeholder="Type your search criteria here" autocomplete="off" required="">
<input name="__RequestVerificationToken" type="hidden" value="CfDJ8CvEwHTp4J5FvBWnK6EIjN9SJ95qlLh_NhO3rt8cMDEVWZbqq89WIQF7NjmZ8c2HIzvthpOxBObjpbSpxZZJ-PkcbMkqsWfc1i4L5Pu94ux8rTHKfjjDVJKS3xhmukhlB3WNAJJhsycQ2gqsVQAI8vY">
</form><form onsubmit="return DoGlobalQuoteBookingSave_2250();" id="GlobalQuoteBookingForm_2250" class="mb-0">
<input type="hidden" name="ResponsibleParty" value="Them">
<input type="hidden" name="QuoteType" value="Booking">
<input type="hidden" name="CompanyContactID" value="0">
<input type="hidden" name="CustomerName" value="">
<input type="hidden" name="CustomerNumber" value="">
<input type="hidden" name="CustomerContact" value="">
<input type="hidden" name="BookOnBehalfOfUserId" value="">
<input type="hidden" name="TownCity">
<input type="hidden" name="Country">
<input type="hidden" name="TimeZoneId">
<input type="hidden" name="TimeZoneName">
<input type="hidden" id="UnixTimeSeconds" value="1688761231">
<input type="hidden" name="SupportChatID" value="0">
<input type="hidden" name="SpecificNerdID" value="">
<div class="">
<div class="card no-hover">
<div class="card-body relative pt-20 px-30 pb-0 p-20-m">
<h3 class="mb-20 pl-1 fw-bold">Get connected to an IT Expert now</h3>
<div class="row mb-10">
<div class="col-12">
<div class="dropdown pulse-infinite " id="WizardPulsateBox_2250">
<button class="dropdown-toggle quick-search-button btn btn-form-control fw-normal no-shadow btn-block" type="button" id="ServiceButton_2250" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
<span class="d-none d-md-inline-block">Do you need </span>Remote or On-site support? </button>
<div class="dropdown-menu quick-search-menu" aria-labelledby="ServiceButton_2250" style="box-shadow: 0 0 10rem rgb(0 0 0 / 40%);">
<a class="dropdown-item" href="javascript:globalSetQuoteBookingServiceType_2250('Remote');"><strong>Remote Support</strong> <small>- €24.75 per 15mins</small> <span class="badge badge-success-pill d-inline-block" style="float:right;">Instant</span></a>
<a class="dropdown-item" href="javascript:globalSetQuoteBookingServiceType_2250('OnSite');"><strong>On-Site Support</strong> <small>- from €149.00</small></a>
</div>
</div>
</div>
</div>
<div class="row mb-10 OnSiteOnly_2250" style="display:none;">
<div class="col-12">
<input type="text" class="form-control btn-form-control fw-normal pac-target-input" id="Address" name="Address" placeholder="Type in your address..." autocomplete="off">
<input type="hidden" name="Coordinates">
</div>
</div>
<div class="row mb-10">
<div class="col-12">
<div class="dropdown">
<button class="dropdown-toggle quick-search-button btn btn-form-control fw-normal no-shadow btn-block" type="button" id="BookingTypeButton_2250" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> When do you need
help? </button>
<div class="dropdown-menu quick-search-menu" aria-labelledby="BookingType_2250" style="box-shadow: 0 0 10rem rgb(0 0 0 / 40%);">
<a class="dropdown-item" href="javascript:globalSetQuoteBookingType_2250('Asap');"><strong>As Soon as Possible</strong></a>
<a class="dropdown-item" href="javascript:globalSetQuoteBookingType_2250('Schedule');"><strong>Schedule a Convenient Time</strong></a>
</div>
</div>
</div>
</div>
<div class="row mb-10 ServiceDates_2250" style="display:none;">
<div class="col-6">
<label class="d-block d-md-none text-black text-bold">Date</label>
<input type="date" name="Date" class="form-control btn-form-control fw-normal" placeholder="Select a date">
</div>
<div class="col-6">
<label class="d-block d-md-none text-black text-bold">Time</label>
<select name="Time" class="form-control btn-form-control fw-normal">
<option value="">Select a time</option>
<option value="0:00 AM">0:00 AM</option>
<option value="0:15 AM">0:15 AM</option>
<option value="0:30 AM">0:30 AM</option>
<option value="0:45 AM">0:45 AM</option>
<option value="1:00 AM">1:00 AM</option>
<option value="1:15 AM">1:15 AM</option>
<option value="1:30 AM">1:30 AM</option>
<option value="1:45 AM">1:45 AM</option>
<option value="2:00 AM">2:00 AM</option>
<option value="2:15 AM">2:15 AM</option>
<option value="2:30 AM">2:30 AM</option>
<option value="2:45 AM">2:45 AM</option>
<option value="3:00 AM">3:00 AM</option>
<option value="3:15 AM">3:15 AM</option>
<option value="3:30 AM">3:30 AM</option>
<option value="3:45 AM">3:45 AM</option>
<option value="4:00 AM">4:00 AM</option>
<option value="4:15 AM">4:15 AM</option>
<option value="4:30 AM">4:30 AM</option>
<option value="4:45 AM">4:45 AM</option>
<option value="5:00 AM">5:00 AM</option>
<option value="5:15 AM">5:15 AM</option>
<option value="5:30 AM">5:30 AM</option>
<option value="5:45 AM">5:45 AM</option>
<option value="6:00 AM">6:00 AM</option>
<option value="6:15 AM">6:15 AM</option>
<option value="6:30 AM">6:30 AM</option>
<option value="6:45 AM">6:45 AM</option>
<option value="7:00 AM">7:00 AM</option>
<option value="7:15 AM">7:15 AM</option>
<option value="7:30 AM">7:30 AM</option>
<option value="7:45 AM">7:45 AM</option>
<option value="8:00 AM">8:00 AM</option>
<option value="8:15 AM">8:15 AM</option>
<option value="8:30 AM">8:30 AM</option>
<option value="8:45 AM">8:45 AM</option>
<option value="9:00 AM">9:00 AM</option>
<option value="9:15 AM">9:15 AM</option>
<option value="9:30 AM">9:30 AM</option>
<option value="9:45 AM">9:45 AM</option>
<option value="10:00 AM">10:00 AM</option>
<option value="10:15 AM">10:15 AM</option>
<option value="10:30 AM">10:30 AM</option>
<option value="10:45 AM">10:45 AM</option>
<option value="11:00 AM">11:00 AM</option>
<option value="11:15 AM">11:15 AM</option>
<option value="11:30 AM">11:30 AM</option>
<option value="11:45 AM">11:45 AM</option>
<option value="12:00 PM">12:00 PM</option>
<option value="12:15 PM">12:15 PM</option>
<option value="12:30 PM">12:30 PM</option>
<option value="12:45 PM">12:45 PM</option>
<option value="1:00 PM">1:00 PM</option>
<option value="1:15 PM">1:15 PM</option>
<option value="1:30 PM">1:30 PM</option>
<option value="1:45 PM">1:45 PM</option>
<option value="2:00 PM">2:00 PM</option>
<option value="2:15 PM">2:15 PM</option>
<option value="2:30 PM">2:30 PM</option>
<option value="2:45 PM">2:45 PM</option>
<option value="3:00 PM">3:00 PM</option>
<option value="3:15 PM">3:15 PM</option>
<option value="3:30 PM">3:30 PM</option>
<option value="3:45 PM">3:45 PM</option>
<option value="4:00 PM">4:00 PM</option>
<option value="4:15 PM">4:15 PM</option>
<option value="4:30 PM">4:30 PM</option>
<option value="4:45 PM">4:45 PM</option>
<option value="5:00 PM">5:00 PM</option>
<option value="5:15 PM">5:15 PM</option>
<option value="5:30 PM">5:30 PM</option>
<option value="5:45 PM">5:45 PM</option>
<option value="6:00 PM">6:00 PM</option>
<option value="6:15 PM">6:15 PM</option>
<option value="6:30 PM">6:30 PM</option>
<option value="6:45 PM">6:45 PM</option>
<option value="7:00 PM">7:00 PM</option>
<option value="7:15 PM">7:15 PM</option>
<option value="7:30 PM">7:30 PM</option>
<option value="7:45 PM">7:45 PM</option>
<option value="8:00 PM">8:00 PM</option>
<option value="8:15 PM">8:15 PM</option>
<option value="8:30 PM">8:30 PM</option>
<option value="8:45 PM">8:45 PM</option>
<option value="9:00 PM">9:00 PM</option>
<option value="9:15 PM">9:15 PM</option>
<option value="9:30 PM">9:30 PM</option>
<option value="9:45 PM">9:45 PM</option>
<option value="10:00 PM">10:00 PM</option>
<option value="10:15 PM">10:15 PM</option>
<option value="10:30 PM">10:30 PM</option>
<option value="10:45 PM">10:45 PM</option>
<option value="11:00 PM">11:00 PM</option>
<option value="11:15 PM">11:15 PM</option>
<option value="11:30 PM">11:30 PM</option>
<option value="11:45 PM">11:45 PM</option>
</select>
</div>
</div>
<div class="row mb-10 " id="ServiceRequiredContainer">
<div class="col-12">
<div class="dropdown">
<button data-display="static" class="dropdown-toggle quick-search-button btn btn-form-control fw-normal no-shadow btn-block" type="button" id="ServiceRequiredButton_2250" data-bs-toggle="dropdown" aria-haspopup="true"
aria-expanded="false"> What can we help with? </button>
<div class="dropdown-menu quick-search-menu" aria-labelledby="ServiceRequiredButton_2250" style="box-shadow: 0 0 10rem rgb(0 0 0 / 40%);z-index:9999;">
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(2, 'Computer Support');" id="Service_Link_2250_2"><strong>Computer Support</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(23, 'WiFi & Internet');" id="Service_Link_2250_23"><strong>WiFi & Internet</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(27, 'Printers & Scanners');" id="Service_Link_2250_27"><strong>Printers & Scanners</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(22, 'Software & Email');" id="Service_Link_2250_22"><strong>Software & Email</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(29, 'Security & Antivirus');" id="Service_Link_2250_29"><strong>Security & Antivirus</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(28, 'Servers & Infrastructure');" id="Service_Link_2250_28"><strong>Servers & Infrastructure</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(26, 'Websites & Socials');" id="Service_Link_2250_26"><strong>Websites & Socials</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(3, 'Mobile Devices');" id="Service_Link_2250_3"><strong>Mobile Devices</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(25, 'Smart Devices & TVs');" id="Service_Link_2250_25"><strong>Smart Devices & TVs</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(30, 'IT Projects');" id="Service_Link_2250_30"><strong>IT Projects</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(24, 'Tech Lessons');" id="Service_Link_2250_24"><strong>Tech Lessons</strong></a>
<a class="dropdown-item" href="javascript:selectServiceRequired_2250(15, 'Other Support');" id="Service_Link_2250_15"><strong>Other Support</strong></a>
</div>
</div>
</div>
</div>
<div class="row mb-10">
<div class="col-12">
<textarea class="form-control btn-form-control fw-normal" name="Description" rows="3" placeholder="Please add a detailed description of what you need."></textarea>
</div>
</div>
<div class="row">
<div class="col-6 pt-1 pt-8 pt-10-m">
<table>
<tbody>
<tr>
<td><a href="https://uk.trustpilot.com/review/nerdapp.com?sort=relevancy" target="_blank" class="no-border"><img src="/images/trustpilot-logo.svg" style="height: 25px !important;" height="25" loading="lazy"></a></td>
<td class="pl-5 pt-2 text-black d-none d-md-table-cell">Excellent</td>
</tr>
</tbody>
</table>
</div>
<div class="col-6 text-right mt-1">
<button type="submit" class="btn btn-primary" id="FollowUp-Form-Button_2250">Continue<span class="d-none d-md-inline-block"> <i class="fas fa-arrow-right"></i></span></button>
</div>
</div>
</div>
</div>
<div class="row mb-10 d-none">
<div class="col-3">
<label class="mt-1">Remote or On-site?</label>
</div>
<div class="col-9">
<select class="form-control" name="ServiceType">
<option value="">Select one</option>
<option value="Remote">Remote</option>
<option value="OnSite">On-Site</option>
</select>
<select class="form-control" name="TimeFrameType">
<option value="Once-Off">Once-off</option>
<option value="Recurring">Recurring</option>
</select>
</div>
</div>
<div class="row mb-10 d-none">
<div class="col-3">
<label class="mt-1">ASAP or scheduled?</label>
</div>
<div class="col-9">
<select class="form-control" name="BookingType">
<option value="">Select one</option>
<option value="Asap">ASAP</option>
<option value="Schedule">Scheduled</option>
</select>
</div>
</div>
<div class="row mb-10 d-none">
<div class="col-3">
<label class="mt-1">Service Required</label>
</div>
<div class="col-9">
<select class="form-control" name="ServiceID">
<option value="">Select one</option>
<option value="2">Computer Support</option>
<option value="23">WiFi & Internet</option>
<option value="27">Printers & Scanners</option>
<option value="22">Software & Email</option>
<option value="29">Security & Antivirus</option>
<option value="28">Servers & Infrastructure</option>
<option value="26">Websites & Socials</option>
<option value="3">Mobile Devices</option>
<option value="25">Smart Devices & TVs</option>
<option value="30">IT Projects</option>
<option value="24">Tech Lessons</option>
<option value="15">Other Support</option>
</select>
</div>
</div>
<div class="row mb-10 QuoteOnly_2250" style="display:none;">
<div class="col-3">
<label class="mt-1">Number of hours</label>
</div>
<div class="col-9">
<input type="number" step="0.25" name="Hours" min="0" class="form-control">
</div>
</div>
</div>
</form><form onsubmit="return sendSupportConversationMessage('#SupportConversation-Form');" id="SupportConversation-Form" style="display:none;">
<input type="hidden" name="Topic" value="">
<input type="hidden" name="TempUserId" value="">
<div class="field textarea mt-0">
<small id="IsTyping_SupportChatGlobal"></small>
<textarea rows="1" name="Message" id="SupportChatMessage" class="form-control content-group" placeholder="Enter your message..." onfocus="Notifications.SendIsTypingSupportChat(false, 0);"
onblur="Notifications.SendIsNotTypingSupportChat(false, 0);" required=""></textarea>
<span class="text-nerd mb-20" id="SupportImageAttachedNotification" style="display:none;">Image has been attached.</span>
</div>
<div class="field mt-20">
<div class="row gutter--10">
<div class="col-12 text-right">
<a class="btn btn-link no-shadow text-black mr-2" id="SupportConvoImageUpload" href="javascript:OpenImageUploadForSupportChat();" style="padding: 0.5rem 1rem;font-weight: 500;"><i class="fas fa-paperclip"></i> Attach</a>
<input type="file" id="SupportConversationImageUploadInput" onchange="UploadSupportConversationImage(this);" style="display:none">
<input type="hidden" name="FileID" value="">
<button type="submit" id="SupportConversation-Form-Button" class="btn btn-primary no-shadow d-inline-block" style="width: auto;">Send</button>
</div>
</div>
</div>
</form><form onsubmit="return createNewChat('#SupportNewUser-Form');" id="SupportNewUser-Form" style="">
<input type="hidden" name="TempUserId" value="94da64f7-e5cf-4445-8a18-e204f1d44905">
<input type="hidden" name="Topic" value="">
<div id="NotLoggedIn-Step1">
<div class="txt" id="SupportConversationLeadInText1"> Please add your name and email to continue. </div>
<div class="field mt-20">
<input type="text" placeholder="Your Name" name="Name" class="form-control" required="">
</div>
<div class="field mt-10">
<input type="email" placeholder="Email Address" name="Email" class="form-control" required="">
</div>
<div class="field mt-20">
<button type="button" class="btn btn-primary" onclick="Utilities.SupportChatNextStep();">Next</button>
</div>
</div>
<div id="NotLoggedIn-Step2" style="display:none;">
<div class="field mt-10 p-2">
<a href="javascript:Utilities.SetSupportChatTopic('Job Query', '#SupportNewUser-Form');" data-chattopic="Job Query" class="chattopic btn btn-white text-nerd btn-block button-shadow">
Job Query
</a>
<a href="javascript:Utilities.SetSupportChatTopic('Customer Care', '#SupportNewUser-Form');" data-chattopic="Customer Care" class="chattopic btn btn-white text-nerd btn-block button-shadow">
Customer Care
</a>
</div>
<div class="field mt-20" id="SupportNewUser-Form-Button-Container" style="display:none;">
<button type="submit" id="SupportNewUser-Form-Button" class="btn btn-primary">Chat</button>
</div>
</div>
<div id="NotLoggedIn-Step3" style="display:none;">
<div class="txt" id="SupportConversationLeadInText1">
<i class="fas fa-spinner fa-spin"></i> Opening support chat, please wait...
</div>
</div>
</form>Text Content
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Date
Time Select a time 0:00 AM 0:15 AM 0:30 AM 0:45 AM 1:00 AM 1:15 AM 1:30 AM 1:45
AM 2:00 AM 2:15 AM 2:30 AM 2:45 AM 3:00 AM 3:15 AM 3:30 AM 3:45 AM 4:00 AM 4:15
AM 4:30 AM 4:45 AM 5:00 AM 5:15 AM 5:30 AM 5:45 AM 6:00 AM 6:15 AM 6:30 AM 6:45
AM 7:00 AM 7:15 AM 7:30 AM 7:45 AM 8:00 AM 8:15 AM 8:30 AM 8:45 AM 9:00 AM 9:15
AM 9:30 AM 9:45 AM 10:00 AM 10:15 AM 10:30 AM 10:45 AM 11:00 AM 11:15 AM 11:30
AM 11:45 AM 12:00 PM 12:15 PM 12:30 PM 12:45 PM 1:00 PM 1:15 PM 1:30 PM 1:45 PM
2:00 PM 2:15 PM 2:30 PM 2:45 PM 3:00 PM 3:15 PM 3:30 PM 3:45 PM 4:00 PM 4:15 PM
4:30 PM 4:45 PM 5:00 PM 5:15 PM 5:30 PM 5:45 PM 6:00 PM 6:15 PM 6:30 PM 6:45 PM
7:00 PM 7:15 PM 7:30 PM 7:45 PM 8:00 PM 8:15 PM 8:30 PM 8:45 PM 9:00 PM 9:15 PM
9:30 PM 9:45 PM 10:00 PM 10:15 PM 10:30 PM 10:45 PM 11:00 PM 11:15 PM 11:30 PM
11:45 PM
What can we help with?
Computer Support WiFi & Internet Printers & Scanners Software & Email Security &
Antivirus Servers & Infrastructure Websites & Socials Mobile Devices Smart
Devices & TVs IT Projects Tech Lessons Other Support
Excellent
Continue
Remote or On-site?
Select one Remote On-Site Once-off Recurring
ASAP or scheduled?
Select one ASAP Scheduled
Service Required
Select one Computer Support WiFi & Internet Printers & Scanners Software & Email
Security & Antivirus Servers & Infrastructure Websites & Socials Mobile Devices
Smart Devices & TVs IT Projects Tech Lessons Other Support
Number of hours
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As technical experts driven by a passion for making a difference, we are
dedicated to revolutionizing IT services and driving efficient, optimised
services, delivering IT seamlessly for businesses
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ON-DEMAND SERVICES, DEDICATED IT EXPERTS, RMM / NOC / SOC AND HELP DESK
SOLUTIONS
Revolutionize your IT operations with Supportwave. Whether it's on-demand,
remote, on-site or outsourced resources, we have you covered.
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OUR IT EXPERTS ARE UP TO THE TASK
Let's explore the wide array of skill levels and roles of our IT Experts
TIER 1 SUPPORT
Tier 1 support represents the initial point of contact for end users seeking
assistance. These support professionals possess foundational knowledge and
skills to handle basic troubleshooting and provide general guidance. They
address common user issues, such as password resets, software installations, and
basic hardware troubleshooting.
TIER 2 SUPPORT
Tier 2 support professionals possess a deeper level of technical expertise. They
handle more complex issues that require specialized knowledge in specific
systems or applications. These professionals have a broader understanding of the
organization's IT infrastructure and can diagnose and resolve more advanced
problems that may arise.
TIER 3 SUPPORT
Tier 3 support involves highly skilled specialists who have in-depth knowledge
and expertise in specific areas. These professionals handle complex and critical
issues that require specialized technical know-how. They work closely with
vendors, perform advanced troubleshooting, conduct system and software upgrades,
and address intricate network or server-related problems.
SYSTEM ADMINS
System administrators are responsible for managing and maintaining the
organization's IT systems and infrastructure. They possess a comprehensive
understanding of operating systems, network configurations, security protocols,
and system optimization. They handle tasks such as server administration, user
management, system backups, and software updates.
NETWORK ENGINEERS
Network engineers focus on the design, implementation, and management of an
organization's network infrastructure. They possess expertise in networking
protocols, security, and routing. Network engineers configure and maintain
network devices, troubleshoot connectivity issues, monitor network performance,
and ensure efficient data transmission.
SECURITY SPECIALISTS
Security specialists focus on safeguarding the organization's data, systems, and
networks against cyber threats. They possess extensive knowledge of
cybersecurity best practices, encryption, firewalls, and intrusion detection
systems. These specialists implement security measures, perform vulnerability
assessments, investigate security incidents, and ensure compliance with data
protection regulations.
DATABASE ADMINS
Database administrators are responsible for managing and optimizing the
organization's databases. They handle tasks such as database design,
installation, configuration, and performance tuning. Database administrators
ensure data integrity, implement backup and recovery procedures, and provide
support for database-related issues.
PROJECT MANAGERS
Project managers oversee IT projects from initiation to completion. They possess
strong organizational and leadership skills, ensuring projects are delivered
within budget and on schedule. Project managers collaborate with various teams
and stakeholders, define project objectives, allocate resources, and manage
project risks.
Contact Us
"As technical experts driven by a passion for making a difference, we are
dedicated to revolutionizing IT services"
Phone: +1 (737) 377 6791
Email: hello@supportwave.com
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78759
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