www.aetna.com Open in urlscan Pro
45.223.19.220 Public Scan

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Submitted URL:
https://click.e.myplanportal.com/u/?qs=4838b999049f98f21d25640f9043d56f7fdd6a36bca020ec719a0c3e832c4ad7302c77e51b3ce67b8bba59e31b...
Effective URL:
https://www.aetna.com/about-us/contact-aetna.html
Submission: On May 12 via api (May 12th 2022, 12:11:59 pm UTC) from US — Scanned from DE

Form analysis
2 forms found in the DOM

/search-results.html

<form class="searchform--desktop searchformdesktop" action="/search-results.html">
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    <label for="globalSearch" class="nav__search--text">Search</label>
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      <!-- PAYFLEX ERROR SUMMARY -->
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Text Content

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* WHO WE ARE

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* Who we are
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* About Aetna
* Our history
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* Facts and subsidiaries

* News & analysis

* Initiatives
* Corporate responsibility
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* Investors
* Investors

* Health section
* Access
* Community
* Innovation
* Well-being

CONTACT AETNA®

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Aetna Inc.
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USA

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1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET.

This is the phone number for the Corporate Contact Center. They do not have
access to member accounts but they can provide Aetna Member Services contact
information. For your convenience, we recommend that you add your Member
Services number to your phone contacts.

If you are an Aetna member with questions about your coverage, please refer to
our Member Services page for login information and additional ways to contact
us.

See Aetna Member Services information

REACH US ON TWITTER

We want to make it easier for you to live healthier. Join us in a conversation
about the future of healthcare. Our official Aetna Customer Service Twitter
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Aetna is the brand name used for products and services provided by one or more
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©[current-year] Aetna Inc.

YOU ARE NOW BEING DIRECTED TO THE AMA SITE

Links to various non-Aetna sites are provided for your convenience only. Aetna
Inc. and its subsidiary companies are not responsible or liable for the content,
accuracy or privacy practices of linked sites, or for products or services
described on these sites.

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AETNA IS PROUD TO BE PART OF THE CVS HEALTH FAMILY.

You are now being directed to the CVS Health site.

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YOU ARE NOW BEING DIRECTED TO THE APPLE.COM COVID-19 SCREENING TOOL

Links to various non-Aetna sites are provided for your convenience only. Aetna
Inc. and its subsidiary companies are not responsible or liable for the content,
accuracy, or privacy practices of linked sites, or for products or services
described on these sites.

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YOU ARE NOW BEING DIRECTED TO THE US DEPARTMENT OF HEALTH AND HUMAN SERVICES
SITE

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YOU ARE NOW BEING DIRECTED TO THE CVS HEALTH COVID-19 TESTING SITE

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YOU ARE NOW LEAVING THE AETNA WEBSITE

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Please log in to your secure account to get what you need.

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YOU ARE NOW LEAVING THE AETNA MEDICARE WEBSITE.

The information you will be accessing is provided by another organization or
vendor. If you do not intend to leave our site, close this message.

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GET A LINK TO DOWNLOAD THE APP

Just enter your mobile number and we’ll text you a link to download the Aetna
Health app from the App Store or on Google Play.

Message and data rates may apply*

Error or missing data. Please check your entries for an error message.
MOBILE NUMBER Please be sure to add a 1 before your mobile number, ex:
19876543210

THIS SEARCH USES THE FIVE-TIER VERSION OF THIS PLAN

Each main plan type has more than one subtype. Some subtypes have five tiers of
coverage. Others have four tiers, three tiers or two tiers. This search will use
the five-tier subtype. It will show you whether a drug is covered or not
covered, but the tier information may not be the same as it is for your specific
plan. Do you want to continue?

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APPLIED BEHAVIOR ANALYSIS MEDICAL NECESSITY GUIDE

By clicking on “I Accept”, I acknowledge and accept that:

The Applied Behavior Analysis (ABA) Medical Necessity Guide helps determine
appropriate (medically necessary) levels and types of care for patients in need
of evaluation and treatment for behavioral health conditions. The ABA Medical
Necessity Guide does not constitute medical advice. Treating providers are
solely responsible for medical advice and treatment of members. Members should
discuss any matters related to their coverage or condition with their treating
provider.

Each benefit plan defines which services are covered, which are excluded, and
which are subject to dollar caps or other limits. Members and their providers
will need to consult the member's benefit plan to determine if there are any
exclusions or other benefit limitations applicable to this service or supply.

The conclusion that a particular service or supply is medically necessary does
not constitute a representation or warranty that this service or supply is
covered (i.e., will be paid for by Aetna) for a particular member. The member's
benefit plan determines coverage. Some plans exclude coverage for services or
supplies that Aetna considers medically necessary.

Please note also that the ABA Medical Necessity Guide may be updated and are,
therefore, subject to change.

Medical necessity determinations in connection with coverage decisions are made
on a case-by-case basis. In the event that a member disagrees with a coverage
determination, member may be eligible for the right to an internal appeal and/or
an independent external appeal in accordance with applicable federal or state
law.

I Accept

AETNA IS PROUD TO BE PART OF THE CVS FAMILY.

You are now being directed to CVS caremark® site.

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www.aetna.com Open in urlscan Pro 45.223.19.220 Public Scan

Form analysis 2 forms found in the DOM

/search-results.html

POST /aem-services/api/gatewayservice/post

Text Content

www.aetna.com Open in urlscan Pro
45.223.19.220 Public Scan

Form analysis
2 forms found in the DOM