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Customer Story




HOW CORA HEALTH SERVICES INCREASED REVENUE AND REDUCED PATIENT DROPOFF WITH
MEDBRIDGE'S DIGITAL PATIENT ENGAGEMENT SOLUTIONS

Unlock Customer Story

Download PDF

INCREASED EVALUATION CONVERSION RATE

9% increase in evaluation conversion rate, with an increase in visits per
episode.

IMPROVED PATIENT OUTCOMES

12% improvement in FOTO
effectiveness scores.

BETTER CLINICIAN ENGAGEMENT

110% increase in HEP programs
assigned to patients.


CLIENT CHALLENGE

CORA Health Services is a top-10 national provider of outpatient therapy
services, with over 250 clinics across 10 states. CORA’s clinics offer a
complete range of treatment options, including outpatient physical therapy,
general rehabilitation, worker’s compensation therapy, sports medicine, auto
injury rehabilitation, and rehabilitation for seniors.

For many physical therapy clinics across the US, including CORA, patient dropoff
is a continuous challenge, leading to poor outcomes, low patient satisfaction,
and lost revenue. CORA decided to meet this problem head on by partnering with
MedBridge to provide clinicians with the skills, platform, and process to
cultivate a stronger therapeutic alliance with patients. By doing so, CORA was
able to keep more patients in a full length of stay, helping them get better and
increasing revenue as a result.


CORA HEALTH SERVICES AT A GLANCE

Founded in 1998
Headquarters in Charlotte, NC
coraphysicaltherapy.com




MEDBRIDGE SOLUTION

By leveraging MedBridge’s digital care solutions, including the Home Exercise
Program (HEP) and Continuing Education, CORA was able to:

 * Reinforce behavior change in clinicians
 * Improve therapeutic alliance
 * Boost patient engagement
 * Enhance communication with patients


RESULTS

After implementing MedBridge solutions, CORA succeeded in increasing the number
of patients who fulfilled their episode of care, while also improving patient
outcomes and quality of care. Results included:

 * Increased patient conversion rate from evaluation to care by 9 percent.
 * Improved outcomes per visit, with 12 percent higher FOTO effectiveness
   scores.
 * Enhanced clinician engagement, with 110 percent more HEP programs assigned to
   patients.



Download the Full Customer Story PDF

Download PDF



Boosted patient retention by improving clinician communication and patient
engagement
Improved outcomes by enhancing patient rapport and quality of care
Increased clinician utilization with easy-to-assign home exercises.


ABOUT CORA HEALTH SERVICES

CORA Health Services, Inc. is an outpatient rehabilitation company that uses
proven clinical practices and cost-effective treatment protocols to return
patients to their jobs and lifestyles as soon as possible. CORA has more than
250 clinics across 10 states that offer a complete range of treatment, including
outpatient physical therapy and general rehabilitation, worker’s compensation
therapy, sports and auto injury rehabilitation, and rehabilitation for seniors.




MORE CUSTOMER STORIES

Read more about how MedBridge has helped people succeed.

19% improvement in outcomes scores

Freeman Health System leveraged MedBridge to reduce costs and improve outcomes
through the all-in-one solution for staff empowerment, patient…

Read Story

105% increase in staff continuing education participation

With MedBridge, Tx:Team improved candidate selection and employee recruitment,
onboarding, and staff engagement through a cost-effective, all-in-one…

Read Story

MedBridge Reduces the Cost of Onboarding at Interim HealthCare of the Upstate
by 17.9%

To improve its onboarding process, Interim turned to the MedBridge Skills and
Competency Manager, an end-to-end solution for home health and…

Read Story

CORA Health Services Improves Patient Activation by 243% with the MedBridge
Digital Care Platform and Remote Therapeutic Monitoring

Using MedBridge's digital patient engagement solutions, CORA Health Services
increased revenue and reduced patient dropoff.

Read Story

1,458 total hours saved creating home exercise programs

In partnership with MedBridge and Casamba, Kepros succeeded in providing a
better patient experience by focusing nearly 1,500 more hours towards…

Read Story

75% reduction in staff attrition

Through MedBridge, Pivot Physical Therapy was able to implement a comprehensive
professional development program that engaged staff, improved…

Read Story

83% of staff feel MedBridge has contributed to overall employee satisfaction

MOTION PT Group leveraged MedBridge to improve staff communication, engagement,
training, and onboarding processes through a comprehensive professional…

Read Story

47% reduction in cost per episode of care

Since partnering with MedBridge, Alliance Physical Therapy Partners has greatly
reduced cost per episode of care while improving care efficiency,…

Read Story

MedBridge Reduces Total Musculoskeletal Costs by 77 Percent at Occupational
Accountable Care

By leveraging the MedBridge Patient Engagement Solution, OAC has been able to
implement a highly effective patient engagement program.

Read Story

$773,600 saved on continuing education spend

Professional Physical Therapy leveraged MedBridge to improve clinical excellence
through standardization of training, guided career paths for…

Read Story

19% improvement in outcomes scores

Freeman Health System leveraged MedBridge to reduce costs and improve outcomes
through the all-in-one solution for staff empowerment, patient…

Read Story

105% increase in staff continuing education participation

With MedBridge, Tx:Team improved candidate selection and employee recruitment,
onboarding, and staff engagement through a cost-effective, all-in-one…

Read Story

MedBridge Reduces the Cost of Onboarding at Interim HealthCare of the Upstate
by 17.9%

To improve its onboarding process, Interim turned to the MedBridge Skills and
Competency Manager, an end-to-end solution for home health and…

Read Story

CORA Health Services Improves Patient Activation by 243% with the MedBridge
Digital Care Platform and Remote Therapeutic Monitoring

Using MedBridge's digital patient engagement solutions, CORA Health Services
increased revenue and reduced patient dropoff.

Read Story

1,458 total hours saved creating home exercise programs

In partnership with MedBridge and Casamba, Kepros succeeded in providing a
better patient experience by focusing nearly 1,500 more hours towards…

Read Story

75% reduction in staff attrition

Through MedBridge, Pivot Physical Therapy was able to implement a comprehensive
professional development program that engaged staff, improved…

Read Story

83% of staff feel MedBridge has contributed to overall employee satisfaction

MOTION PT Group leveraged MedBridge to improve staff communication, engagement,
training, and onboarding processes through a comprehensive professional…

Read Story

47% reduction in cost per episode of care

Since partnering with MedBridge, Alliance Physical Therapy Partners has greatly
reduced cost per episode of care while improving care efficiency,…

Read Story

MedBridge Reduces Total Musculoskeletal Costs by 77 Percent at Occupational
Accountable Care

By leveraging the MedBridge Patient Engagement Solution, OAC has been able to
implement a highly effective patient engagement program.

Read Story

$773,600 saved on continuing education spend

Professional Physical Therapy leveraged MedBridge to improve clinical excellence
through standardization of training, guided career paths for…

Read Story




“”




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University (Non Athletic) Skilled Nursing Facility Independent Living Memory
Care Contract Therapy Private Duty Home Care Surgery Center Payor Other
Discipline: Select a Discipline Certified Athletic Trainer Case Manager Home
Health Aide Long Term Care Administrator Nurse Nursing Assistant (CNA)
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