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MILES ROBSON'S RESUME

e-mail @ milesdrobson at gmail.com · PDF of Resume

WORK EXPERIENCE

Accenture Federal Services - Senior Salesforce Engineer - (Remote) March 2021 -
Present

 * Defining and building templates org-wide standards across multiple projects.
 * Providing POCs of integrations and other efforts.

Gravity Payments - Salesforce Engineer - Seattle, WA (Remote) March 2020 - March
2021

 * Introduced lifecycle automation to internal SFDC platform.
 * Context based integration updates with Platform Events.
 * Rewrote internal boarding application from classic Flow to LWC.
 * Installed Nebula Logger across integrations for aggressive tracking and error
   alerting.

Connection Enterprise Solutions - Salesforce Developer - Boca Raton, FL July
2018 - March 2020

 * Developed LWCs for reps to automate SFDC record creation referencing external
   data systems, creating opportunities off of quote records.
 * Made LWCs for quick snapshots of a record’s health, from open orders on an
   account, to dollars spent on a given contact.
 * Translated external Pentaho ETL batch jobs to internal Salesforce batch Apex
   jobs with API callouts, error reporting with Platform Events, and
   notifications to Slack.
 * Omni-channel Live Agent Snap-In development to identify appropriate accounts,
   contacts, and dynamic routing to related support groups.
 * Went through discovery and development of migration efforts to Salesforce
   Lightning. Rewrote Visualforce pages to Aura Components, various declarative
   items, Flows and Lightning Quick Actions, and Lightning-Only feature
   compatibility with business processes.
 * Introduced lifecycles with deployment automation using Git, Gerrit, ANT, and
   SFDX CLI.

Office Depot - Developer, Sales Enablement Team - Boca Raton, FL Sept 2015 -
July 2018

 * Support of Salesforce batch processes for contract pricing, back-end
   de-duplication, data quality processes, and automated business rules for
   customer email notifications.
 * Developed Salesforce automated user maintenance with PeopleSoft API.
 * Built VFP for contract summaries of a given account, allowing line level
   review of SKU pricing, allowing maintenance and adjustments for margins as
   needed.
 * Built APEX REST endpoints for inbound leads from retail stores for SMB
   opportunities
 * Communities and LEX development for Partner Programs department.
 * Built process to automate of external marketing files using GCS, S3, RCLONE,
   and Ansible Tower.
 * Enhancements to Vendavo Compliance and Pricing app, primarily through Vendavo
   Scripting Language and Vendavo Query Language (VSL/VQL).
 * Led initiatives to translate Dataloader shell batch jobs to IBM DataStage ETL
   and PLSQL jobs.
 * Received Innovation award in Q3 2016 for design, development, and customer
   response of Vendavo Rebate enhancements.
 * Led initiatives for tighter SLAs with integration teams, root cause analysis,
   and production triage.

Key Brand Entertainment - Software Developer 1 - Fort Lauderdale, FL May 2015 -
Sept 2015

 * Development of RDLC, ASPX, JS, NUnit, WaitIn, and C# WCF services.
 * Experience in MSSQL development, stored procedures and table amendments.

Certifications

 * Salesforce Platform Developer 1

SIDE PROJECT WORK GitHub

 * Awesome-LWC, a public GitHub repo of resources I help maintain.
 * This website! GatsbyJS site hosted on Netify
 * Steel Cavalry, a mech sidescroller made in Unity as part of Gamkedo club
 * Implemented a binary-encoded image manipulator using Motorola 68000 assembly
   language
 * Created a basic shopping website using HTML. JavaScript, and PHP
 * Aided in the development of senior aid Android app, managed research of
   falling detection algorithms and implementation, and senior usability
   research.

EDUCATION

 * Florida Atlantic University – Boca Raton, FL 2013-2015 Bachelor of Science in
   Computer Science GPA: 3.4
   * Inducted into Upsilon Pi Epsilon International Computer Science Honor
     Society (Top 10% of class 2014)

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