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1. Home
2. Help and Advice
3. Small Print
4. Privacy Policy and GDPR
GLS PRIVACY POLICY
This privacy policy aims to give you information on how we will collect,
processes, use and transfer your personal data through your use of our website,
www.glsed.co.uk (‘Our Site’), including any data you may provide when you
purchase a product, sign up to our newsletter, or participate in any competition
that we may run from time to time.
WHO WE ARE
We are Findel Education Limited (collectively referred to as “Findel”, “we”,
“us” and “our” in this privacy policy). Findel is the data controller and
responsible for your personal data collected through Our Site.
Findel is owned by Endless LLP, who shall act as a data controller of any Findel
data that is provided in connection with their investment and ongoing
relationship with Findel. Personal data will be processed by Endless LLP in
accordance with the Endless Portfolio Privacy statement, accessible
here: https://www.endlessllp.com/portfolio-privacy-statement. Endless LLP is a
company incorporated in England and Wales with Company Reg. No. OC316569.
WHY WE COLLECT YOUR INFORMATION
We will only collect and use your personal data for the following purposes: to
* fulfil your order(s) and carry out our obligations arising from any contracts
entered into between you and us;
* keep you up to date with the latest offers and trends and notify you of any
changes to our service;
* give you a better shopping experience to ensure that content from our site is
presented in the most effective manner for you and for your computer;
* help us to make our marketing more relevant to you and your interests;
* meet our legal responsibilities;
* to allow you to participate in interactive features of our service, when you
choose to do so.
Information that you provide by filling in forms on Our Site.
We may also invite you to complete surveys that we use for research purposes,
although you do not have to respond to them.
We may also ask you for information when you register for offers, enter a
competition or promotion, and when you report a problem with our site. If you
contact us, we may keep a record of that correspondence.
Payments and Financial Data
We do not collect Financial Data such as payment card details or bank account
numbers. In line with best practice, when you make a purchase from Our Site we
use separate, trusted and secure 3rd party services to collect payment and card
details on our behalf, and to carry out all the security checks required by your
bank or financial institution.
BASICALLY
We use the information you provide to deliver your purchases, help resolve any
questions you raise with us, and to ensure we give you the best offers and
services available and keep you up to date about our company.
We do not directly collect, access or hold your payment details, such as payment
card or bank details.
THE INFORMATION THAT WE COLLECT
This website is not intended for children and we do not knowingly collect data
relating to children.
The following groups of personal data are collected:
* Identity Data includes information such as first name, last name, title and
role.
* Contact Data includes information such as email address, delivery address,
location, country, and contact telephone number.
* Transaction Data includes details of your order (such as your Purchase Order
number, the items and quantities you are ordering, and any discounts,
shipping costs, tax etc.), payments to and from you and details of other
products and services you have obtained from us, correspondence or
communications with you in respect of your orders, and details of any rewards
and bonuses awarded.
* Technical Data includes information such as details of the device(s) you use
to access our services, your username and password, your browser type and
version, your time zone setting and location, and the type of computer or
device you are using, and how long it takes pages to load for you.
* Profile Data includes information such as the purchases or orders made by
you, your product interests, your settings or preferences, and your feedback
and survey responses.
* Usage Data includes information such as when you used Our Site and which
pages you viewed.
* Marketing and Communications Data includes information such as your
preferences in receiving marketing from us and our third parties. and your
communication preferences.
We also collect, use and share Aggregated Data such as statistical or
demographic data for any purpose. Aggregated Data may be derived from your
personal data but is not considered personal data as it does not directly or
indirectly reveal your identity. For example, we may aggregate your Usage Data
to calculate the percentage of users accessing a specific website feature.
However, if we combine or connect Aggregated Data with your personal data so
that it can directly or indirectly identify you, we treat the combined data as
personal data which will be used in accordance with this privacy notice.
We do not sell your data, nor do we share it with and any third-party
organisations not directly relevant to fulfilling your order. We share limited
amounts of your data with chosen third party partners in order to deliver the
products and services you have ordered to you - for example, your name, address,
email addresses and phone number are shared with our delivery partners in order
to fulfil your parcel delivery. Where we do share such data, we ensure the
chosen third parties are also compliant with the General Data Protection
Regulations, we only share the minimum amount of data needed for the third party
to fulfil your order, and they will contact you by electronic means only if you
have consented to this.
LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
Our legal basis for the processing activities described above depends on the
personal information concerned and the specific context in which we process it.
The most common legal bases we have for processing your data are:
* processing is necessary in order for us to fulful the order you have placed
with us;
* where relevant, processing is necessary for the performance of our
obligations under a contract between you and us, or to take steps prior to
entering into a contract with you;
* processing is necessary for the purposes of our legitimate interests, such as
keeping your data secured, accurate and up to date. A legitimate interest in
this context means a valid interest we have which is not overridden by your
interests in data privacy and security;
* processing is necessary to comply with a legal obligation; or
* you have consented to such processing of your personal information.
Where we ask for your consent to process certain personal information, you are
free to refuse our use of your personal data for those purposes and you may
withdraw your consent at any time by contacting us on the details below. This
won't affect the lawfulness of any processing of your personal information that
was based on your consent before you withdrew it.
We do not use your data to carry out automated decision-making.
COOKIES
We may obtain information about your general internet usage by using a cookie
file which is stored on the hard drive of your computer. Cookies contain
information that is transferred to your computer’s hard drive. They help us to
improve our site and to deliver a better and more personalised service. They
enable us:
* to speed up your searches and make Our Site faster to load on your device,
* to store information about your preferences, so we can customise our site
according to your individual interests or choices, and
* to recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which
allows you to refuse the setting of cookies. However, if you select this
setting, you may be unable to access certain parts of our site. Unless you have
adjusted your browser setting so that it will refuse cookies, our system will
issue cookies when you log on to our site.
For full details as to how we use cookies please see our cookie policy.
BASICALLY
We also collect digital data about you to enable us to make using our site
faster, more convenient and more personalised.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a
destination outside the UK or the European Economic Area ("EEA"). It may also be
processed by staff operating outside the UK of the EEA who work for us or for
one of our suppliers. Such staff maybe engaged in, among other things, the
fulfilment of your order, the processing of your payment details and the
provision of support services. Where the recipient of your personal data is
based in a jurisdiction that has not been deemed to provide adequate protection
of your data, then we put in place specific contractual protections approved for
use by the ICO in order to ensure that your data is adequately protected. If
you'd like to know more about those protections then please contact us using the
information provided below. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with this privacy
policy.
All information you provide to us is stored securely. Any payment transactions
are encrypted using SSL technology. Where we have given you (or where you have
chosen) a password which enables you to access certain parts of our site, you
are responsible for keeping this password confidential. We ask you not to share
your password with anyone.
Unfortunately, the transmission of information via the internet cannot be
guaranteed to be completely secure. Although we will do our best to protect your
personal data, we cannot guarantee the security of data transmitted between us
over the internet; any transmission is at your own risk. Once we have received
your information, we use strict procedures and security features to prevent
unauthorised access.
We will retain your personal data only for as long as is reasonably necessary
for the purpose for which it was obtained and in accordance with our legal
obligations, and follow our data destruction policy and processes thereafter.
BASICALLY
When you submit personal data to us it can be sent to and stored outside the EEA
in order to fulfil your request. All this information is securely handled by us,
but you are responsible for keeping your passwords safe.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which
means our subsidiaries, our ultimate holding company and its subsidiaries, as
defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
* If we are under a duty to disclose or share your personal data in order to
comply with any legal obligation, or in order to enforce or apply our terms
of use or terms and conditions of supply and other agreements; or to protect
the rights, property, or safety of Findel, our customers, or others. This
includes exchanging information with other companies and organisations for
the purposes of fraud protection and credit risk reduction.
* In the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such
business or assets.
* If Findel or substantially all of its assets are acquired by a third party,
in which case personal data held by it about its customers will be one of the
transferred assets.
BASICALLY
We may disclose your personal information to any member of our subsidiaries,
holding company and its subsidiaries, as defined in section 1159 of the UK
Companies Act 2006. We may also disclose this information to third parties or if
we are legally obliged to do so in accordance with our Terms.
YOUR RIGHTS
You have the right to:
* request access to your personal data
* request correction of your personal data
* request erasure of your personal data
* request restriction of processing of your personal data
* request the transfer of your personal data
* object to processing of your personal data
Our site may, from time to time, contain links to and from the websites of other
businesses. If you follow a link to any of these websites, please note that
these websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these policies
before you submit any personal data to these websites.
These rights are limited in some situations; for example, if we have a legal
requirement or a compelling legitimate ground we may continue to process your
data even where you request its deletion.
If you would like to exercise any of these rights, please contact us using the
details in the Contact section below.
You will not have to pay a fee to access your personal data (or to exercise any
of the other rights). However, we may charge a reasonable fee if your request is
clearly unfounded, repetitive or excessive. Alternatively, we could refuse to
comply with your request in these circumstances.
You also have the right to make a complaint if you feel your personal data has
been mishandled. We encourage you to come to us in the first instance, but you
are also entitled to complain directly to the Information Commissioner’s Office
(ICO) (if you are in the UK), or to your local data protection authority (if you
are outside the UK).
BASICALLY
We will usually let you know before collecting your data but you can opt out of
your information being used in this way by selecting the relevant box on any
forms or by contacting us.
We are not responsible or liable for any third-party websites that we link to
from our website.
CONTACT US
You can contact us at the addresses below.
General enquiries
Email: enquiries@glsed.co.uk
Post: Findel, 2 Gregory Street, Hyde, Cheshire SK14 4TH
Data Protection enquiries
Email: dpo@findel-education.co.uk
Post: Attn DPO, Findel, 2 Gregory Street, Hyde, Cheshire SK14 4TH
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on
this page and, where appropriate, notified to you by email.
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© 2024 All Rights Reserved. Findel Education Limited (trading as GLS Education
Supplies). Registered Office: Findel House, Gregory Street, Hyde, Cheshire, SK14
4HR. Company Number, 01135827. VAT number GB386321878. Registered in England.
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WE CARE ABOUT YOUR PRIVACY
We and our 829 partners store and/or access information on a device, such as
unique IDs in cookies to process personal data. You may accept or manage your
choices by clicking below or at any time in the privacy policy page. These
choices will be signaled to our partners and will not affect browsing
data.Cookie Policy
WE AND OUR PARTNERS PROCESS DATA TO PROVIDE:
Use precise geolocation data. Actively scan device characteristics for
identification. Store and/or access information on a device. Personalised
advertising and content, advertising and content measurement, audience research
and services development. List of Partners (vendors)
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ABOUT YOUR PRIVACY
We process your data to deliver content or advertisements and measure the
delivery of such content or advertisements to extract insights about our
website. We share this information with our partners on the basis of consent.
You may exercise your right to consent, based on a specific purpose below or at
a partner level in the link under each purpose. These choices will be signaled
to our vendors participating in the Transparency and Consent Framework.
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MANAGE CONSENT PREFERENCES
PERFORMANCE COOKIES
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
TARGETING COOKIES
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.
STRICTLY NECESSARY COOKIES
Always Active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
FUNCTIONAL COOKIES
Functional Cookies
These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.
STORE AND/OR ACCESS INFORMATION ON A DEVICE 671 PARTNERS CAN USE THIS PURPOSE
Store and/or access information on a device
Cookies, device or similar online identifiers (e.g. login-based identifiers,
randomly assigned identifiers, network based identifiers) together with other
information (e.g. browser type and information, language, screen size, supported
technologies etc.) can be stored or read on your device to recognise it each
time it connects to an app or to a website, for one or several of the purposes
presented here.
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PERSONALISED ADVERTISING AND CONTENT, ADVERTISING AND CONTENT MEASUREMENT,
AUDIENCE RESEARCH AND SERVICES DEVELOPMENT 789 PARTNERS CAN USE THIS PURPOSE
Personalised advertising and content, advertising and content measurement,
audience research and services development
* USE LIMITED DATA TO SELECT ADVERTISING 604 PARTNERS CAN USE THIS PURPOSE
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Advertising presented to you on this service can be based on limited data,
such as the website or app you are using, your non-precise location, your
device type or which content you are (or have been) interacting with (for
example, to limit the number of times an ad is presented to you).
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* CREATE PROFILES FOR PERSONALISED ADVERTISING 492 PARTNERS CAN USE THIS
PURPOSE
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Information about your activity on this service (such as forms you submit,
content you look at) can be stored and combined with other information about
you (for example, information from your previous activity on this service and
other websites or apps) or similar users. This is then used to build or
improve a profile about you (that might include possible interests and
personal aspects). Your profile can be used (also later) to present
advertising that appears more relevant based on your possible interests by
this and other entities.
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* USE PROFILES TO SELECT PERSONALISED ADVERTISING 487 PARTNERS CAN USE THIS
PURPOSE
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Advertising presented to you on this service can be based on your advertising
profiles, which can reflect your activity on this service or other websites
or apps (like the forms you submit, content you look at), possible interests
and personal aspects.
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* CREATE PROFILES TO PERSONALISE CONTENT 216 PARTNERS CAN USE THIS PURPOSE
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Information about your activity on this service (for instance, forms you
submit, non-advertising content you look at) can be stored and combined with
other information about you (such as your previous activity on this service
or other websites or apps) or similar users. This is then used to build or
improve a profile about you (which might for example include possible
interests and personal aspects). Your profile can be used (also later) to
present content that appears more relevant based on your possible interests,
such as by adapting the order in which content is shown to you, so that it is
even easier for you to find content that matches your interests.
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* USE PROFILES TO SELECT PERSONALISED CONTENT 189 PARTNERS CAN USE THIS PURPOSE
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Content presented to you on this service can be based on your content
personalisation profiles, which can reflect your activity on this or other
services (for instance, the forms you submit, content you look at), possible
interests and personal aspects. This can for example be used to adapt the
order in which content is shown to you, so that it is even easier for you to
find (non-advertising) content that matches your interests.
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* MEASURE ADVERTISING PERFORMANCE 702 PARTNERS CAN USE THIS PURPOSE
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Information regarding which advertising is presented to you and how you
interact with it can be used to determine how well an advert has worked for
you or other users and whether the goals of the advertising were reached. For
instance, whether you saw an ad, whether you clicked on it, whether it led
you to buy a product or visit a website, etc. This is very helpful to
understand the relevance of advertising campaigns.
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* MEASURE CONTENT PERFORMANCE 354 PARTNERS CAN USE THIS PURPOSE
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Information regarding which content is presented to you and how you interact
with it can be used to determine whether the (non-advertising) content e.g.
reached its intended audience and matched your interests. For instance,
whether you read an article, watch a video, listen to a podcast or look at a
product description, how long you spent on this service and the web pages you
visit etc. This is very helpful to understand the relevance of
(non-advertising) content that is shown to you.
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* UNDERSTAND AUDIENCES THROUGH STATISTICS OR COMBINATIONS OF DATA FROM
DIFFERENT SOURCES 449 PARTNERS CAN USE THIS PURPOSE
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Reports can be generated based on the combination of data sets (like user
profiles, statistics, market research, analytics data) regarding your
interactions and those of other users with advertising or (non-advertising)
content to identify common characteristics (for instance, to determine which
target audiences are more receptive to an ad campaign or to certain
contents).
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* DEVELOP AND IMPROVE SERVICES 531 PARTNERS CAN USE THIS PURPOSE
Switch Label
Information about your activity on this service, such as your interaction
with ads or content, can be very helpful to improve products and services and
to build new products and services based on user interactions, the type of
audience, etc. This specific purpose does not include the development or
improvement of user profiles and identifiers.
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* USE LIMITED DATA TO SELECT CONTENT 121 PARTNERS CAN USE THIS PURPOSE
Switch Label
Content presented to you on this service can be based on limited data, such
as the website or app you are using, your non-precise location, your device
type, or which content you are (or have been) interacting with (for example,
to limit the number of times a video or an article is presented to you).
View Illustrations
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USE PRECISE GEOLOCATION DATA 256 PARTNERS CAN USE THIS PURPOSE
Use precise geolocation data
With your acceptance, your precise location (within a radius of less than 500
metres) may be used in support of the purposes explained in this notice.
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ACTIVELY SCAN DEVICE CHARACTERISTICS FOR IDENTIFICATION 123 PARTNERS CAN USE
THIS PURPOSE
Actively scan device characteristics for identification
With your acceptance, certain characteristics specific to your device might be
requested and used to distinguish it from other devices (such as the installed
fonts or plugins, the resolution of your screen) in support of the purposes
explained in this notice.
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ENSURE SECURITY, PREVENT AND DETECT FRAUD, AND FIX ERRORS 502 PARTNERS CAN USE
THIS PURPOSE
Always Active
Your data can be used to monitor for and prevent unusual and possibly fraudulent
activity (for example, regarding advertising, ad clicks by bots), and ensure
systems and processes work properly and securely. It can also be used to correct
any problems you, the publisher or the advertiser may encounter in the delivery
of content and ads and in your interaction with them.
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DELIVER AND PRESENT ADVERTISING AND CONTENT 494 PARTNERS CAN USE THIS PURPOSE
Always Active
Certain information (like an IP address or device capabilities) is used to
ensure the technical compatibility of the content or advertising, and to
facilitate the transmission of the content or ad to your device.
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MATCH AND COMBINE DATA FROM OTHER DATA SOURCES 354 PARTNERS CAN USE THIS PURPOSE
Always Active
Information about your activity on this service may be matched and combined with
other information relating to you and originating from various sources (for
instance your activity on a separate online service, your use of a loyalty card
in-store, or your answers to a survey), in support of the purposes explained in
this notice.
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LINK DIFFERENT DEVICES 325 PARTNERS CAN USE THIS PURPOSE
Always Active
In support of the purposes explained in this notice, your device might be
considered as likely linked to other devices that belong to you or your
household (for instance because you are logged in to the same service on both
your phone and your computer, or because you may use the same Internet
connection on both devices).
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IDENTIFY DEVICES BASED ON INFORMATION TRANSMITTED AUTOMATICALLY 480 PARTNERS CAN
USE THIS PURPOSE
Always Active
Your device might be distinguished from other devices based on information it
automatically sends when accessing the Internet (for instance, the IP address of
your Internet connection or the type of browser you are using) in support of the
purposes exposed in this notice.
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