www.outsystems.com Open in urlscan Pro
13.225.80.81  Public Scan

Submitted URL: https://go2.outsystems.com/MzM4LVBOVy0wMTkAAAGCv5RfbLQZjs-Ab89GRREMHcCm9tfWEbpNt2VCZ-ht8nAYD0pK8xFG8l2t0geowcxv5CiesH0=
Effective URL: https://www.outsystems.com/legal/terms-of-use/privacy-statement/?mkt_tok=MzM4LVBOVy0wMTkAAAGCv5RfbHZCrrEKEdLf_OzKo-i6rDby13...
Submission: On February 22 via api from US — Scanned from DE

Form analysis 0 forms found in the DOM

Text Content

 * Login
   Community
 * Support
 * Contact us
 * EN English
    * English
    * Deutsch
    * 日本語
    * Français
    * Português (BR)

Menu
 * Platform
    * Platform
   
    * * OutSystems App Development Platform
        
        Design, build, deploy and manage software apps in your cloud or ours
        
        Explore the Platform
        * Evaluation Guide
        * Pricing
      
      * How it works
        
        * UX Design
          
          Deliver beautiful, WCAG-compliant apps on any touchpoint
        
        * CI/CD
          
          Pipeline delivery, deployment, dependency analysis, and monitoring
        
        * Scalability and Security
          
          Enterprise-grade features for mission-critical apps
        
        * Integrations
          
          Connect to 400+ systems, build your own libraries or add existing ones
        
        * Change Management
          
          Adapt apps with a self-healing AI-driven change management engine
        
        * Automate Workflows
          
          Visually model processes and orchestrate complex case management work
        
        Key Features
        
        * Accelerated Development
          
          AI-powered, visual, model-driven approach with 100s of pre-built
          components
        
        * Architecture Dashboard
          
          Visualize and govern complex cross-portfolio architectures
        
        * Workflow Builder
          
          Map complex business processes and create high-performance,
          workflow-based applications
        
        * Integration Builder
          
          Integrate apps with critical business data stored in ERP, CRM, and
          other systems
        
        * OutSystems.AI
          
          Integrate pre-built AI components into your apps
        
        * Build-for-the-Future Promise New
          
          Helping customers turn disruptive technology shifts into a strategic
          advantage
      
      * Get started
        
        Build Your First App
        
        Free with full platform functionality
        
        Start Free
        * App Templates
        * Watch Demos
        * Forge Marketplace

 * Solutions
    * Solutions
   
    * * By Initiative
        
         * Customer Experience Transformation
           
           Launch innovative products and frictionless self-service omnichannel
           experiences
        
         * Operational Efficiency
           
           Streamline internal operations with apps that automate and optimize
           front and back-office processes
        
         * Workplace Innovation
           
           Create the 21st century workplace with modern apps for your digital
           workforce
        
         * Core System Modernization
           
           Modernize and extend aging systems to reduce technical debt and
           increase business agility
      
      * BY USE CASE
        
         * New Customer Onboarding
        
         * Customer Mobile Apps
        
         * Customer Self-service Portals
        
         * Lotus Notes Rebuild
        
         * Extend SAP
        
         * Field Service Operations
        
         * Mobile Field Service Applications
        
         * See all use cases
      
      * BY Industry
        
         * Banking
        
         * Government
        
         * Healthcare
        
         * Insurance
        
         * Higher Education
        
         * See all industries
      
      * CUSTOMER SUCCESS STORIES
        
         * Mazda's migrated 500 legacy systems saving millions
        
         * Santander streamlined IT operations to improve the customer
           experience
        
         * Humana gains 4x digital agility by taking platform approach to app
           dev
        
         * See all customer stories
         * Innovation Awards Winners

 * Learn
    * Learn
   
    * *  * Documentation
           
           Product information, guides, and best practices
        
         * Evaluation Guide
           
           Your most common questions answered here
        
         * Forum
           
           Share ideas and questions with our developer community
        
         * Training
           
           Virtual and classroom-based courses, plus guided learning paths
        
         * User Groups
           
           Local events created for the developer community, by the community
      
      * Resources
        
         * Support Center
        
         * Product Releases
        
         * Jump Start Sessions
        
         * Product Downloads
        
         * Build an App Free
        
         * Glossary
        
         * Blogs
           
           * Engineering
           * Dev Zone
           * Perspectives
      
      * Grow with us
        
         * Community
           
           Connect with OutSystems developers around the world
        
         * Certifications
           
           Professional knowledge to grow your career
        
         * Advocacy Programs
           
           * OutSystems MVP
           * Ambassador Program
           * Champions Program
        
        NextStep/OSDC promo banner

 * Why OutSystems
    * Why OutSystems
   
    * *  * About OutSystems
           
           Innovating through the power of software
        
         * Customer Services
           
           People, process and tools to make the most of your OutSystems
           investment
        
         * Analyst Reports
           
           Latest analyst reports from Gartner and Forrester
        
         * Upcoming Events
           
           Meetups, webcasts, conferences
        
         * Careers & Culture
           
           Join the OutSystems team to grow your career
        
         * Press & Media
           
           Latest news and coverage
      
      * Connect
        
         * Contact Us
        
         * Support Center
        
         * Global Offices
        
        INSIGHTS
        
         * Webcasts
        
         * White Papers
        
         * De/Coded Podcast
        
         * Tech Talks
      
      * Partners
        
         * Find a Partner
        
         * Training Partners
        
         * Technology Alliances
        
         * Partner Program Overview
        
         * Become a Partner
      
      * ANALYST REPORT
        
         * 2021 Gartner® Magic Quadrant™ for Enterprise Low-Code Application
           Platforms
        
        INDUSTRY REPORT
        
         * The Growing Threat of Technical Debt

 * Community
 * Support
 * Contact us

Open Search
Search in OutSystems Cancel Search Submit Search
EN English
 * English
 * Deutsch
 * 日本語
 * Français
 * Português (BR)

Start Free



OUTSYSTEMS PRIVACY STATEMENT

Updated: Friday, February 12, 2021 - 12:20 GMT

OutSystems (collectively, “OutSystems,” “We,” and “Us”) takes your privacy
extremely seriously. This statement (“Statement”) explains what data and
information we collect, how and why we collect it, and how we store, use,
disclose, and keep information about you and your interactions with us secure.
These interactions include when you use our websites, when you register or
attend any OutSystems event, webinar, trade show, sales, or marketing
activities, download an e-book, report or other digital assets, register and
participate in our online community like using our forums or online training,
you reply to an OutSystems survey, and/or if you use the OutSystems platform,
any of our products and/or services, including any trial version (collectively
the “Services”) in any manner.

Our websites and the Services are not intended for individuals use in their
personal, family or household capacity. Accordingly, we treat all personal
information we collect through the website as pertaining to individuals in their
business capacity, and not their personal capacity.

1. Who are we?
2. What information about you do we collect and how do we do it?
3. Why do We collect Your data?
4. What are your rights regarding the information collected and processed?
5. How is your information used?
6. Who has access to Your information?
7. Your choices
8. Public forums and customer testimonials
9. Security precautions in place to protect the loss, misuse or alteration of
your information
10. Use of 'cookies'
11. List of cookies
12. Links to other website
13. 16 or Under
14. Transferring your information
15. Website Recording
16. Data Retention
17. How you can access and update your information
18. OPTING OUT AND UNSUBSCRIBING FROM MARKETING MESSAGES
19. May this Privacy Statement be amended?
20. Questions

 

WHO ARE WE?

OutSystems is a software and services company that provides technology to help
companies build mobile and web applications. The OutSystems company group is
comprised of OutSystems Portugal and its subsidiaries worldwide. You can find
our office locations and the full list of OutSystems companies at
https://www.outsystems.com/company/contact-us/.

WHAT INFORMATION ABOUT YOU DO WE COLLECT AND HOW DO WE DO IT?

OutSystems collects data to operate effectively and provide our Services to you.

 1. Data provided by You directly: You provide some of this data directly, like
    when you create an OutSystems account in our community to participate in the
    forums, subscribe to blog updates, administer your organization’s licensing
    account, register for an OutSystems event, or download digital assets like
    eBooks and reports from our website, sign up for an OutSystems subscription
    on Microsoft Azure marketplace
    (https://azuremarketplace.microsoft.com/en-us/marketplace/apps/outsystems.outsystems_platform?tab=Overview),
    sign up for the OutSystems platform personal edition, register on an
    OutSystems App or fill out a Contact Request form.
 2. Job Applicants. When visit the careers portion of our websites, we collect
    the information that you provide to us in connection with your job
    application. This includes business and personal contact information,
    professional credentials and skills, educational and work history, and other
    information of the type that may be included in a resume. This may also
    include diversity information that you voluntarily provide. We use this
    information to facilitate our recruitment activities and process employment
    applications, such as by evaluating a job candidate for an employment
    activity, and monitoring recruitment statistics. We may also use this
    information to communicate with you, to operate and improve our business,
    and as otherwise necessary for compliance, fraud prevention, and safety
    purposes.
 3. Usage data collected automatically: We also get some information by
    recording how You interact with Our products by, for example, using
    technologies like cookies and receiving usage data from the OutSystems
    platform used by You.
 4. Additional data from third parties: We also obtain data from third parties
    to whom You’ve provided your information and you’ve given Your consent to be
    transferred to Us. We protect data obtained from third parties according to
    the practices described in this statement, plus any additional restrictions
    imposed by the source of the data. These third-party sources may include:
    data brokers from which we purchase data to supplement the data we collect;
    service providers that help us determine a location based on your IP address
    in order to customize certain products to your location; and OutSystems
    Partners with which we engage in joint marketing and sales activities.

When you are asked to provide personal data, you may decline. However, if you
choose not to provide data that is necessary for us to provide Services, you may
not be able to use those Services.

The data We collect depends on the consent You’ve provided and on the context of
your interactions with OutSystems, the choices you make, including your privacy
settings, and the Services you use. The data we collect can include the
following:

 * Name and contact data. We collect your first and last name, email address,
   postal address, phone number, company and position, and other similar contact
   data.
 * Credentials. We collect passwords, password hints, and similar security
   information used for authentication and account access to our Services.
 * Usage data. We collect data about your device and how you and your device
   interact with OutSystems and our Services.
 * Location data. For products with location-enhanced features, we collect data
   about your location, such as a location derived from your IP address or data
   that indicates where you are located with less precision, such as at a city
   or postal code level.
 * Content. We collect content of your files and communications when necessary
   to provide you with the Services You use. For example, if You post a comment
   or a file using Our community, forums or blog, We need to collect the content
   of that comment or file to display it to You and the other users of the same
   Services.

We also collect information You provide to Us when You contact Us about the
Services and the content of messages You send to Us, such as requested feedback
and product reviews You write, or questions and information You provide for
customer support. When you contact Us, such as for customer support, phone
conversations, or chat sessions with Our representatives may be monitored and
recorded.

OutSystems may also receive information about You from other sources, including
third parties from whom We have purchased data, and combine this information
with information We already have about You. This helps us to update, expand, and
analyze our records, identify new customers, and create more tailored content to
provide Services that may be of interest to You.

 



WHY DO WE COLLECT YOUR DATA?

 1.  Processing Your order: We use relevant personal information described above
     to process and deliver Your order, and to notify You of the status of your
     order.
 2.  To provide customer support: If You contact our customer service (or vice
     versa), We will use personal information such as Your order information and
     contact history to process Your request and provide You with the best
     service possible. We will process Your personal information in this way if
     it is necessary for the performance of a contract with Us or if it is
     required for Us to comply with any legal obligations. If it is not
     necessary to process Your personal data for either of these reasons, We
     will process it as it is necessary for the purposes of our legitimate
     interests in ensuring We can provide the best service possible.
 3.  To engage with you in relation to the programs or communities you decide to
     join: We will use Your personal information to provide You with the
     Services You have requested from Us. This will, if applicable, include the
     use of Your personal information for submission and publication (on our
     website or a third-party's) in relation to Our Services, using Your contact
     details for events and using information like your location for our mobile
     apps. We will process your personal information in this way if it is
     necessary for the performance of a contract with Us. If it is not necessary
     for the performance of such a contract, we will process it as it is
     necessary for the purposes of our legitimate interests in providing these
     Services appropriately and ensuring they function correctly. To the extent
     that we process location data, we do this on the basis of Your consent to
     receiving these Services, and we will not process location data before You
     have provided your consent to us doing so.
 4.  Social sign-on (this means the use of your social network credentials such
     as your Facebook user login information to create and sign into your
     OutSystems account): When you use the social sign-on option, OutSystems
     will limit the use of public profile information to that which is necessary
     for the creation of your OutSystems account, as it is necessary for the
     performance of your contract with Us in relation to account creation.
     OutSystems will, upon receipt of any irrelevant information from the social
     network, discard such information. After having created your account, you
     will have the opportunity to supplement it with any information you would
     like to share with Us, such as personal information you provide through a
     completed survey. We will process this personal information as it is
     necessary for the purposes of our legitimate interests in completing your
     profile and ensuring we have accurate records about you. To the extent we
     cannot process it to meet these legitimate interests, we will only process
     this personal information if you consent to providing it. Any supplemental
     information you provide to us will be used for the purposes and on the
     lawful grounds explained in this statement, including to enrich your
     OutSystems profile and to personalize your OutSystems experience.
 5.  To provide information of our events via our APPs.
 6.  Marketing: When you sign up to receive OutSystems emails, create an
     OutSystems single sign on, become a member of Our community, order or
     provide feedback on a Service, register for an OutSystems event or use our
     website, we will use your personal information to create a profile based on
     the information we hold about you. This is necessary for the purposes of
     our legitimate interests in ensuring we have accurate information about you
     in one place. We create your profile in accordance with your preferences in
     order to provide you with the best personalized experience, to send you
     personalized marketing messages and newsletters and for opinion research
     purposes, such as:
     * What kind of information: The way you interact with our brand across all
       the different channels described above (e.g. the website, apps, social
       media and marketing messages we send you) and the information we collect
       in that regard from each of these channels provides us valuable
       information about your interests and preferences. This insight gives us
       the opportunity to offer you the best OutSystems experience possible. To
       learn about you and your interests, we analyse your interactions with Us
       using various kinds of information, as set out above. In particular, we
       may combine the information we collect with information we lawfully
       obtain from third parties. This is necessary for the purposes of our
       legitimate interests in ensuring that we provide you the most appropriate
       offers for products and to personalize your experience. You can opt-out
       of us combining your personal information with the information lawfully
       collected from third parties through your account settings page or by
       contacting us using the contact details set out below. If you have given
       us your consent to send you marketing communications or if we are
       permitted by law to send such communications without obtaining your
       consent, we use the information that you have provided to us when
       interacting with us for sending you personalized marketing messages about
       OutSystems Services. In some instances we will also aggregate your
       personal information with that of other individuals, to create
       comprehensive reports about how customers use our Services, and
       experience our brand. This is necessary for the purposes of our
       legitimate interests in analysing our brand and determining how to
       improve our Services.
     * What kind of channels: We will send direct marketing communications to
       you via the channel you choose, such as email, phone, or social media. We
       ask for your consent, where required by applicable law, in order to use
       the contact details you have provided to us to send our personalized
       marketing communications.
     * What kind of messages: The messages we will send you will be personalized
       and tailored to your individual preferences and interests. We use
       analytics in order to generate such personalized messages. These
       analytics will process your personal information and place you in
       marketing segments, which determine the content of the messages and the
       offers you will receive from us. These direct marketing messages may
       contain information about our Services, promotions, and news. We
       personalize these messages because it is necessary for the purposes of
       our legitimate interests in ensuring that we provide the most appropriate
       information. We will, in certain circumstances, also use the channels for
       opinion research (such as to ask if you would like to participate in a
       survey) and to learn about your experience and improve your experience
       with OutSystems, including by sending you personalized messages.
     * Re-targeting: Our website and apps use re-targeting technologies, which
       we will only use after you have provided your consent. This enables us to
       show our visitors, who were already interested in our Services,
       advertisements from us on partner websites. We believe that the display
       of personalized, interest-based advertising is more interesting and
       relevant to our customers than advertising that does not have a personal
       connection. Re-targeting technologies analyse the information we collect
       about your interactions with each Us as described in relation to
       marketing above and information obtained from other parties, including
       your cookies, and display advertisements based on your past web-surfing
       behavior. We will process your data for re-targeting purposes with your
       explicit consent. Please click here for further information on cookies
       and instructions on how to disable re-targeting. Note that our sites
       generally are not configured to respond to web browser do-not-track
       signals.
     * Ads: We also work with non OutSystems companies who use tracking
       technologies to serve ads on our behalf across the Internet. These
       companies may collect personal information about your visits to our
       websites or apps and your interaction with our communications, including
       advertising. They will only collect this information to the extent you
       have consented to the placement of cookies for marketing purposes. Please
       click here for further information on cookies and instructions on how to
       change your cookie preferences.
 7.  Enrichment of our data: Where we have obtained your personal information
     from various sources we will combine this information in certain
     circumstances in order to enrich our understanding of your requirements and
     preferences in relation to our Services. For example, we may combine
     information you have provided us directly with information collected
     automatically, such as metadata or IP addresses or where we have collected
     anonymous browsing data through the use of cookies, we may later determine
     that this data relates to your browsing history and combine that data with
     the existing information we hold on you. We may also combine this
     information with other information (both personal information and
     anonymized) that we have lawfully obtained from third parties. We may use
     the information we hold to correlate your interactions with us via one
     device (such as a browser on a computer) with your interactions with us via
     another device (such as an app on a phone). Specifically, we may carry out
     any of these exercises to be able to send you more personalized marketing
     or to prepare more effective marketing campaigns. This is necessary for the
     purposes of our legitimate interests to ensure that we provide you the most
     appropriate offers for products and to personalize your experience. You can
     opt-out of us combining your personal information with the information
     lawfully collected from third parties through your account settings page or
     by contacting us using the contact details set out below.
 8.  Conducting analytics: We will use the personal information we hold about
     you (as well as pseudonymized or anonymized information generated from your
     personal information) to carry out analysis and research. We carry out all
     such analysis and research on the basis that it is necessary for the
     purposes of our legitimate interests in understanding our customers and
     ensuring that our products meet the needs of our customers.
 9.  Analyzing our business: We will use your personal information (including by
     anonymizing and aggregating it with other customers' personal information)
     for sales, supply chain, and financial analysis purposes, to determine how
     We are performing, and where improvements can be made and where necessary
     to report back to our parent or affiliate group companies. This is
     necessary for the purposes of our legitimate interests in understanding how
     our business is performing, and considering how to improve our performance.
 10. To manage your registration in an OutSystems event: we will use your
     personal information to manage your registration in an OutSystems event
     (virtual or live). The personal information you provide when registering in
     an event may also be used for OutSystems’ marketing purposes.
     
     



WHAT ARE YOUR RIGHTS REGARDING THE INFORMATION COLLECTED AND PROCESSED?

With regard to your information that is collected and/or processed by
OutSystems, you may exercise the following rights:

 * Right of access: You may request OutSystems to confirm if information about
   you is processed. If such is the case, you will receive access to your
   information.

 * Right of rectification: If our information about you is incorrect, you may
   request OutSystems to rectify your information. This includes the right to
   have incomplete information completed, taking into account the purpose of the
   processing.

 * Right to erasure: You may request OutSystems to erase your information, for
   instance if the information is unlawfully processed, or if you have withdrawn
   your consent.

 * Right to restrict processing: You may request OutSystems to restrict the
   processing of your information, if (i) the information is inaccurate, (ii)
   the processing is unlawful, (iii) you need us to retain the information after
   the retention period for a legal claim, or (iv) you have objected to the
   processing and a verification of our legitimate interests is pending.

 * Right to data portability: You may request OutSystems to provide you with an
   electronic file of your information, or to transfer your personal data to a
   third party if such is technically feasible.

 * Right to lodge a complaint: Ultimately, you may lodge a complaint with a
   supervisory authority.



HOW IS YOUR INFORMATION USED?

Where you have provided consent or requested a service of access to an App, we
may use your information to:

 * process orders that You have submitted;
 * carry out our obligations arising from any contracts entered into by You and
   Us;
 * perform the Services You’ve requested. For example, if You fill out a
   “Contact Request” web form, We will use the information provided to contact
   You about Your interest in the Services;
 * seek Your views or comments on the Services we provide, through surveys We
   may send You;
 * notify You of changes to our Services;
 * send You communications which You have requested and that may be of interest
   to You;
 * plan and host corporate events, host online forums and social networks in
   which You choose to attend and/or participate;
 * plan activities, events, promotions related to our Services;
 * provide you with access to Apps with information of events we host;
 * process a grant or job application;
 * contact You to further discuss Your interest in the Services and to send You
   information regarding OutSystems and its partners, such as information about
   OutSystems products and information on application development and digital
   transformation.



WHO HAS ACCESS TO YOUR INFORMATION?

We may share Your information with other companies in order to work with them,
including subsidiaries and affiliates of OutSystems corporate group. For
example, OutSystems may need to share your information with other companies
within the OutSystems corporate family for customer support, marketing,
technical operations, and account management purposes.

We may pass your information to our third-party service providers, for the
purposes of completing tasks and providing Services to You on Our behalf (for
example to provide you with a demo of OutSystems, to provide You training on
OutSystems, to develop software applications on OutSystems). However, when we
use third-party service providers, we disclose only the personal information
that is necessary to deliver the Service and we have a contract in place that
requires them to keep your information secure and not to use it for their own
direct marketing purposes unless you have provided Your consent or requested Us
to do so, or We are required to do so by law, for example, by a court order or
for the purposes of prevention of fraud or other crime.

OutSystems may share your information with its partners, regardless of whether
your information was provided to OutSystems by you or by third-parties. Your
information will be subject to the business partners’ respective privacy
statements. You can unsubscribe from receiving marketing communications from our
partners at any time, by following the instructions provided on their websites.

When you register for an OutSystems event, Outsystems can share your contact
information with its event sponsors. The event sponsors are listed at the event
page and this list is disclosed to you when you register to the event. In these
cases, the event sponsors will be able to use your contact information for their
own marketing initiatives (sending you their promotional material, offers and
other information). Additionally, your information will be subject to the event
sponsors’ respective privacy statements. You can unsubscribe from receiving
marketing communications from the event sponsors at any time, by following the
instructions provided on their websites.

Our website and apps will, in certain circumstances, provide you with social
plug-ins from various social networks. If you choose to interact with a social
network such as Facebook or Twitter (for example by registering an account),
your activity on our website or via our apps will also be made available to that
social network. This is necessary for the performance of your contract with Us
which allows you to interact with a social network. If you are logged in on one
of these social networks during your visit to one of our websites or apps or are
interacting with one of the social plug-ins, the social network might add this
information to your respective profile on this network based on your privacy
settings. If you would like to prevent this type of data transfer, please log
out of your social network account before you enter one of our websites or apps,
or change the app's privacy settings, where possible. Please read the privacy
policies of those social networks for detailed information about the collection
and transfer of personal information, what rights you have and how you can
maintain suitable privacy settings for your needs.

OutSystems will disclose personal information where required by law or legal
process, for the administration of justice, to protect your vital interest, for
investigations by law enforcement or regulatory bodies, to protect and defend
OutSystems property and legal rights, to protect the personal safety of
OutSystems website or (mobile) app users, or by order of a valid injunction from
a court or law enforcement agency.

Unless described in this Statement, OutSystems does not share, sell, rent, or
trade any information with third parties for their promotional purposes.

 



YOUR CHOICES

You have a choice about if You wish to receive information from Us. If You want
to receive direct marketing communications from us about the Services and any of
our exciting products and services, then you can select your choices by ticking
the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email or text message unless
you have given your prior consent. You can change your preferences at any time
at We will not contact you for marketing purposes by email or text message
unless you have given your prior consent. You can change your preferences at any
time at OutSystems Preference Center.

 



PUBLIC FORUMS AND CUSTOMER TESTIMONIALS 

OutSystems provides blogs or chat rooms on the OutSystems website. Any personal
information You choose to submit in such a forum may be read, collected, or used
by others who visit those forums, and may be used to send you unsolicited
messages. OutSystems is not responsible for the personal information you choose
to submit in those forums

OutSystems posts a list of customers and testimonials on OutSystems website that
shows information such as customer names and titles. OutSystems obtains the
consent of each customer prior to posting any information on such a list or
posting testimonials.

 



SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR
INFORMATION

At OutSystems, We believe You have a right to understand how we protect your
applications and data.

We use appropriate technical, organizational and administrative security
measures to protect the data supplied by You and managed by Us against loss,
misuse, unauthorized access, disclosure, alteration, and destruction. Our
security measures are continually improved in line with technological
developments. For instance, OutSystems has been certified and attested to
confirm compliance with ISO 27001, ISO 22301 and SOC 2 Type II standards, by
independent auditors, which provides reasonable assurance of Our security and
business continuity practices. Unfortunately, and despite all our efforts, no
company or service can be guaranteed to be 100% secure.

Even considering OutSystems security endeavours, Our users also play an
important role regarding the security of their personal data. The security
measures applied on Your assets or the assets of Your company, as well as Your
behaviors when using these assets are crucial for maintaining personal data
secure. Actions such as defining a weak password to access Our services, not
locking Your laptop or mobile device when You left it unattended, or using
public assets to login on Our website, all pose a risk. This way, we ask You to
take all the necessary precautions in order to avoid security breaches.

For more information about how We secure Your information, you can visit our
Trust webpage.



USE OF COOKIES

Like many other websites, OutSystems website uses cookies. If you decide to
change your consent preferences , please be aware that you should clean your
browser cookies to remove previously installed cookies.

Please bear in mind that turning cookies off may result in a loss of
functionality when using our website.

LIST OF COOKIES

A cookie is a small piece of data (text file) that a website – when visited by a
user – asks your browser to store on your device in order to remember
information about you, such as your language preference or login information.
Those cookies are set by us and called first-party cookies. We also use
third-party cookies – which are cookies from a domain different than the domain
of the website you are visiting – for our advertising and marketing efforts.

To learn more about the cookies we use, please visit the Privacy Preferences
Center.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites run by other organizations. This
Statement applies only to our website‚ so We encourage You to read the privacy
statements on the other websites You visit. We cannot be responsible for the
privacy policies and practices of other sites even if You access them using
links from our website.

In addition, if You linked to Our website from a third-party site, We cannot be
responsible for the privacy policies and practices of the owners and operators
of that third-party site and recommend that You check the Statement of that
third-party site.



16 OR UNDER 

We are protect the privacy of children aged 16 or under. If You are aged 16 or
under‚ please get Your parent/guardian's permission beforehand whenever you
provide Us with personal information.

 



TRANSFERRING YOUR INFORMATION

We are a global group of companies and We have databases in different countries,
some of which are operated by the local OutSystems company, and some of which
are operated by third parties on behalf of the local OutSystems company. We may
transfer Your data to one of the OutSystems databases outside Your country of
domicile, potentially including countries which may not require an adequate
level of protection for your personal data compared with that provided in your
country. For instance, if You use our Services while you are outside the
European Union (EU) region, your information may be transferred outside the EU
in order to provide you with those Services.

We ensure there are adequate safeguards in place when transferring Your data
outside Your country and the EU, including by relying on Model Clauses, or other
lawful mechanisms or otherwise that the transfer only occurs where permitted by
applicable law, with the aim of ensuring that your privacy rights continue to be
protected as outlined in this Statement



WEBSITE RECORDING 

We use third-party and OutSystems own technology to improve our website and
product experience and usability. It collects information such as mouse clicks,
mouse movements, page scrolling, and any text keyed into website forms, for
aggregated and statistical reporting. This service is only on the OutSystems
website and for internal use only. We anonymize your personal data to the extent
possible; however, for technical reasons, we cannot assure full anonymization.
We process your personal data under our legitimate interest in improving our
service, under art. 6, par. 1, lit f), GDPR. You can contact us and object to
such processing.



DATA RETENTION 

We will keep your personal information for two years from your last interaction
with us, such as the date your account was deleted, your last order, the last
time you used one of our apps, or in some other way contacted or interacted,
unless a longer or shorter retention period is required by law, is necessary in
the course of legal proceedings, or is otherwise needed for a particular purpose
under applicable law.

For the purposes of provide you with access to Apps in order to obtain
information of our events, we will retain your data up to 3 months after the App
is disabled.

The following are examples of how OutSystems might keep your personal
information for as long as necessary for a particular purpose:

 1. We may keep your personal information collected during a purchase of a
    Service for as long as required by tax laws (longer than two years in some
    European countries);
 2. We may keep your personal information for a shorter period if you ask us to
    delete your personal information. In such a case, OutSystems will aim to
    delete your personal information within a maximum period of one month from
    the date of the request.

In general, We will hold Your personal information on Our systems for as long as
is necessary for the relevant Service, or as long as is set out in any relevant
contract You hold with Us and for a reasonable period of time afterward, for
instance to pursue Our legitimate business interests, conduct audits, comply
with Our legal obligations, resolve disputes, and enforce our agreements.

We review our retention periods for personal information on a regular basis.

 



HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION

If you have registered for an account with OutSystems, you may generally update
your user settings, profile and, organization’s settings by logging into the
OutSystems website or into the applicable Service with your username and
password and editing your settings or profile. To update your information,
discontinue your account, and/or request return or deletion of Your data
associated with your account, please contact dpo@outsystems.com. For other
requests to access, correct, modify or delete Your personal information, please
contact dpo@outsystems.com.

We will respond to your requests without undue delay, but within one month. If
permitted under applicable legislation, OutSystems may extend the response
period with two further months if such is necessary due to the complexity and
number of requests. OutSystems will notify you of any extension and the reason
thereof. If OutSystems denies Your request, We shall inform You on the reasons
for such a denial.

If information about You is processed by OutSystems on behalf of one of our
customers, We will forward Your request to the relevant customer. We will inform
You that We have forwarded your request and provide You with the contact details
of the relevant client.

 



OPTING OUT AND UNSUBSCRIBING FROM MARKETING MESSAGES 

All of our marketing communications contain an easy way to opt out from
receiving future messages, such as a link through which you can unsubscribe. If
you would like to opt out of receiving OutSystems marketing messages you may use
the unsubscribe link contained in the messages you have received, or
alternatively you can contact our
Data Protection Officer by E-mail at: dpo@outsystems.com

Note that if you choose to opt out of receiving marketing messages in the manner
explained above, we will continue to process your personal information, in
particular to allow us to understand your interests and preferences, but we will
stop using your personal information to send you personalized or
non-personalized marketing messages. If you would like us to stop such
processing in part or in full, we have explained how to do this in the above
paragraph.

 



MAY THIS PRIVACY STATEMENT BE AMENDED?

We keep this Statement under regular review. OutSystems may amend this
Statement. We will notify you of any changes through our Website and/or through
a message to you. This Statement was last updated in May 25, 2020.

 



QUESTIONS? 

If you have any questions, comments or requests regarding this Statement or Our
processing of your information, please contact:

dpo@outsystems.com

or

OutSystems Data Protection Officer
Rua Central Park 2, 2A,
2795-242 Linda-a-Velha
Portugal

Tel:

+351 21 4153730

Site Map
Menu
Platform
 * Platform
   Go back
 * Platform Overview
 * Demos
 * Evaluation Guide
 * Product Updates
 * Pricing & Editions
 * Start Free

Why OutSystems
 * Why OutSystems
   Go back
 * Customer Stories
 * Analyst Reviews
 * Partners
 * Success & Services
 * Our Community

OutSystems For
 * OutSystems For
   Go back
 * IT Leaders
 * Enterprise Architects
 * Developers

Solutions By Use Case
 * Solutions By Use Case
   Go back
 * Customer Experience
 * Case Management
 * Application Modernization
 * Field Services Optimization
 * Process Automation
 * Modernize SAP
 * Business Process Management
 * Workplace Innovation
 * OutSystems for ISV/MSP

Solutions By Industry
 * Solutions By Industry
   Go back
 * Insurance
 * Banking
 * Local Government
 * Higher Education
 * Healthcare
 * More Industries

Partners
 * Partners
   Go back
 * Overview
 * Find a Partner
 * Become a Partner
 * Technology Alliance
 * Training Partners
 * Access Partner Center

Community
 * Community
   Go back
 * Community Home
 * Forums
 * Forge App Store
 * Community Ideas
 * Community Job Board

Technical Support
 * Technical Support
   Go back
 * Technical Documentation
 * Support Center
 * Software Downloads

Resources
 * Resources
   Go back
 * Events and Webinars
 * Blog
 * Resources
 * Documentation
 * Learn
 * Low-Code Guide
 * Glossary

Company
 * Company
   Go back
 * About OutSystems
 * Offices and Contacts
 * Press
 * Careers and Culture
 * Trust
 * Vendor Conduct Guidelines

Legal
 * Legal
   Go back
 * Cookie Policy
 * EU Co-Funded Projects
 * Modern Slavery Act
 * Terms and Conditions
 * GDPR at OutSystems
 * Privacy Statement

OutSystems © - All Rights Reserved
55 Thomson Place
2nd Floor
Boston, MA 02210
Tel: +1 617 837 6840
More office locations
English
 * English
 * Deutsch
 * 日本語
 * Français
 * Português (BR)

 * 
 * 
 * 
 * 
 * 





PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer. More information
Allow All


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms.    You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.

Cookies Details‎

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site.    All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

Cookies Details‎

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages.    If you do not allow these cookies then
some or all of these services may not function properly.

Cookies Details‎

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

Cookies Details‎
Confirm My Choices

Back Button

Back


PERFORMANCE COOKIES

Vendor Search Search Icon Filter Icon


Clear Filters

Information storage and access
Apply
Consent Leg.Interest

All Consent Allowed

Select All Vendors
Select All Vendors
All Consent Allowed


 * 33ACROSS
   
   HOST DESCRIPTION
   
   VIEW COOKIES
   
   
   REPLACE-WITH-DYANMIC-HOST-ID
    * Name
      cookie name
      Host
      cookie host
      Duration
      cookie duration
      Type
      cookie type
      Category
      cookie category
      Description
      cookie category


 * 33ACROSS
   
   View Privacy Notice
   
   3 Purposes
   
   REPLACE-WITH-DYANMIC-VENDOR-ID
   Arrow
   
   Consent Purposes
   
   Location Based Ads
   
   Consent Allowed
   
   Legitimate Interest Purposes
   
   Personalize
   
   Require Opt-Out
   
   Special Purposes
   
   Location Based Ads
   
   Features
   
   Location Based Ads
   
   Special Features
   
   Location Based Ads

Confirm My Choices



WELCOME TO OUTSYSTEMS

We use cookies to offer our visitors a better experience and personalized
content. We also may share information about your use of our site with our
social media, advertising and analytics partners.

Accept Cookies
Review Settings