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Submitted URL: https://frontapp.com/
Effective URL: https://front.com/
Submission: On February 29 via api from IN — Scanned from DE
Effective URL: https://front.com/
Submission: On February 29 via api from IN — Scanned from DE
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Front logo * Product What is Front? * Product overviewLearn how Front helps build stronger customer relationships and operational efficiency * Front in 2 minSee how Front keeps all responses fast, accurate, and human Capabilities * CollaborationWork more efficiently with next-level team coordination * Workflow automationOrganize, route, and resolve communication at scale * AnalyticsInform decisions with team performance, workflow, and customer insights * Omnichannel inboxManage shared inboxes for all channels in one place * Knowledge BaseResolve customer inquiries faster and unlock deflection to scale your support * Live chatSupport customers in real time on your website or app and automate flows with chatbots * Integrations & APISeamlessly connect other systems to sync customer data, context, and channels * Solutions Industries * TechnologyWork together to deliver an unparalleled customer experience * Financial ServicesRespond faster to nuanced questions—and build trust along the way * LogisticsBalance high email volume with your fastest response rate yet * ManufacturingFulfill complex orders with ease—and build customers for life * Professional ServicesDeliver extraordinary client experiences at scale * TravelMake every guest, partner, and vendor feel like a VIP at scale Teams * Customer Service and SupportEngage effortlessly with customers across every channel * OperationsCentralize information and impress customers with ease * Inbound SalesSend quotes and close deals faster than ever before * Account ManagementManage and deliver for clients without the headache * SuccessDrive net retention by making every customer feel like your only one * Pricing * Resources Explore * BlogStories that focus on building stronger customer relationships * Customer StoriesSee how our customers are powering their businesses with Front * Front’s Support ReportSee our support team’s real data and performance metrics, pulled from Front Analytics * SecurityEnsure your data’s confidentiality, integrity, and availability Learn * Guides & WebinarsSign up for trainings, watch videos, and download resources * Front CommunityAsk questions, get answers, and connect with fellow Front users and experts * Front AcademyEnroll in courses to learn best practices and achieve your goals with Front * Help CenterNeed help with Front? Search for answers or browse our knowledge base Connect * Integrations DirectoryCustomize Front for your business with 110 integrations * Developer PortalLearn about Front’s APIs and build your own custom integrations * Channel PartnershipsPartner with us to expand your services, drive new business, and get support * Download AppGet Front on your devices * Contact Us Get in touch * Talk to SalesGot a specific question for our Sales team? Get an answer here * Email us for supportNeed help using Front? Our team of product experts is here to troubleshoot Sign InGet started * Product What is Front? * Product overviewLearn how Front helps build stronger customer relationships and operational efficiency * Front in 2 minSee how Front keeps all responses fast, accurate, and human Capabilities * CollaborationWork more efficiently with next-level team coordination * Workflow automationOrganize, route, and resolve communication at scale * AnalyticsInform decisions with team performance, workflow, and customer insights * Omnichannel inboxManage shared inboxes for all channels in one place * Knowledge BaseResolve customer inquiries faster and unlock deflection to scale your support * Live chatSupport customers in real time on your website or app and automate flows with chatbots * Integrations & APISeamlessly connect other systems to sync customer data, context, and channels * Solutions Industries * TechnologyWork together to deliver an unparalleled customer experience * Financial ServicesRespond faster to nuanced questions—and build trust along the way * LogisticsBalance high email volume with your fastest response rate yet * ManufacturingFulfill complex orders with ease—and build customers for life * Professional ServicesDeliver extraordinary client experiences at scale * TravelMake every guest, partner, and vendor feel like a VIP at scale Teams * Customer Service and SupportEngage effortlessly with customers across every channel * OperationsCentralize information and impress customers with ease * Inbound SalesSend quotes and close deals faster than ever before * Account ManagementManage and deliver for clients without the headache * SuccessDrive net retention by making every customer feel like your only one * Pricing * Resources Explore * BlogStories that focus on building stronger customer relationships * Customer StoriesSee how our customers are powering their businesses with Front * Front’s Support ReportSee our support team’s real data and performance metrics, pulled from Front Analytics * SecurityEnsure your data’s confidentiality, integrity, and availability Learn * Guides & WebinarsSign up for trainings, watch videos, and download resources * Front CommunityAsk questions, get answers, and connect with fellow Front users and experts * Front AcademyEnroll in courses to learn best practices and achieve your goals with Front * Help CenterNeed help with Front? Search for answers or browse our knowledge base Connect * Integrations DirectoryCustomize Front for your business with 110 integrations * Developer PortalLearn about Front’s APIs and build your own custom integrations * Channel PartnershipsPartner with us to expand your services, drive new business, and get support * Download AppGet Front on your devices * Contact Us Get in touch * Talk to SalesGot a specific question for our Sales team? Get an answer here * Email us for supportNeed help using Front? Our team of product experts is here to troubleshoot * Sign In * Get started THE EFFICIENCY OF A HELP DESK WITH THE FAMILIARITY OF EMAIL Front is a customer operations platform that enables teams to streamline communication and deliver exceptional service at scale. Get started A LOT GOES INTO KEEPING CUSTOMERS HAPPY. KEEP IT ALL IN FRONT. Shared inbox Team collaboration Knowledge Base Omnichannel Insights & analytics Automated workflows Live chat Integrations Get started 8,000+ BUSINESSES CHOOSE FRONT FOR EVERY CUSTOMER CONVERSATION — FROM SIMPLE TO COMPLEX IT’S NOT OR. IT’S AND. Choosing a customer communication solution is hard — but with Front, it’s not. Front is the only inbox built for collaboration, visibility, and efficiency at scale. AUTOMATION AND ATTENTION Front automatically aggregates & routes customer conversations from your channels, ensuring every message gets to the right person. Learn more → SPEED AND PERSONALIZATION With Front, personalization doesn’t slow teams down. Every conversation is surrounded by customer history, relevant data, and built-in collaboration so teams can work behind the scenes to craft better responses, faster. Learn more → MEASURE CUSTOMER HAPPINESS AND TEAM PERFORMANCE You can’t improve what you can’t measure. With a new kind of visibility into both customer experience and team efficiency, you’re always a click away from a complete, 360° view of business impact. Learn more → THE BEST FROM EMAIL AND HELP DESKS EMAIL Great for building relationships, but not efficient, intelligent, or scalable. WITH FRONT, THERE’S NO BUT. Built-in collaboration. Built for personalization. Built to scale. HELP DESKS Handles high-volume well, but not built for collaboration or personalization at scale. With Front, there’s no but. Email is personal, but inefficient. Ticketing is efficient, but impersonal. With Front, there’s no but. Built-in collaboration, personalization, and scalability; all in one place. NOTHING COMPARES TO FRONT 482%return on investment “We were able to see a 482% ROI with Front saving us over $715,000 in productivity and cost savings.” Learn more → “We love that we can leave a comment on an email and escalate it, and we know that nothing will get lost in Slack.” Laura EneCustomer Success Team Lead Learn more → Thomas Parslow@almostobsolete I love Front, it makes work email bearable. Keep up the good work! Learn more → 45.8%HEADCOUNT AVOIDANCE Front customers avoided increasing headcount by almost half, which means better results without spending on hiring. Learn more → 2xFASTER “Front has helped us respond to our customers twice as fast. Customers rate us 4.7/5 stars for our support.” Learn more → “Front has been a game-changer for us in the way we work internally. Having good communication and prompt customer support is crucial.” Justin ReischDirector of Marketing Learn more → Evan Garcia@RealEvanGarcia @FrontHQ helps keep all my email in one place. I have Outlook as well but the features on Front far exceed. Learn more → $3.22MNET PRESENT VALUE Enterprise businesses saw this three-year NPV from avoiding headcount, increasing customer retention, and discontinuing prior solutions. Learn more → “We had a CSAT of 77.3% during our first month with Front. It went up to 91.7% in a six-month timeframe.” Chief Revenue OfficerB2B tech company Learn more → 482%return on investment “We were able to see a 482% ROI with Front saving us over $715,000 in productivity and cost savings.” Learn more → “We love that we can leave a comment on an email and escalate it, and we know that nothing will get lost in Slack.” Laura EneCustomer Success Team Lead Learn more → Thomas Parslow@almostobsolete I love Front, it makes work email bearable. Keep up the good work! Learn more → 45.8%HEADCOUNT AVOIDANCE Front customers avoided increasing headcount by almost half, which means better results without spending on hiring. Learn more → 2xFASTER “Front has helped us respond to our customers twice as fast. Customers rate us 4.7/5 stars for our support.” Learn more → “Front has been a game-changer for us in the way we work internally. Having good communication and prompt customer support is crucial.” Justin ReischDirector of Marketing Learn more → Evan Garcia@RealEvanGarcia @FrontHQ helps keep all my email in one place. I have Outlook as well but the features on Front far exceed. Learn more → $3.22MNET PRESENT VALUE Enterprise businesses saw this three-year NPV from avoiding headcount, increasing customer retention, and discontinuing prior solutions. Learn more → “We had a CSAT of 77.3% during our first month with Front. It went up to 91.7% in a six-month timeframe.” Chief Revenue OfficerB2B tech company Learn more → 482%return on investment “We were able to see a 482% ROI with Front saving us over $715,000 in productivity and cost savings.” Learn more → “We love that we can leave a comment on an email and escalate it, and we know that nothing will get lost in Slack.” Laura EneCustomer Success Team Lead Learn more → Thomas Parslow@almostobsolete I love Front, it makes work email bearable. Keep up the good work! Learn more → 45.8%HEADCOUNT AVOIDANCE Front customers avoided increasing headcount by almost half, which means better results without spending on hiring. Learn more → 2xFASTER “Front has helped us respond to our customers twice as fast. Customers rate us 4.7/5 stars for our support.” Learn more → “Front has been a game-changer for us in the way we work internally. Having good communication and prompt customer support is crucial.” Justin ReischDirector of Marketing Learn more → Evan Garcia@RealEvanGarcia @FrontHQ helps keep all my email in one place. I have Outlook as well but the features on Front far exceed. Learn more → $3.22MNET PRESENT VALUE Enterprise businesses saw this three-year NPV from avoiding headcount, increasing customer retention, and discontinuing prior solutions. Learn more → “We had a CSAT of 77.3% during our first month with Front. It went up to 91.7% in a six-month timeframe.” Chief Revenue OfficerB2B tech company Learn more → See how other operations, inbound sales, account management, and support teams use Front → DELIVER EXCEPTIONAL SERVICE AT SCALE Get started Product * Product * Pricing * Integrations Directory * Developer Portal * Get Started * Download App Using Front * Collaboration * Workflow automation * Analytics * Omnichannel inbox * Knowledge Base * Live chat * Integrations & API * Front for Customer Support * Front for Logistics Resources * Blog * Front Community * Front Academy * Help Center * Customer Stories * Channel Partnerships * Front Admin Certification Learn * Guide to 100% CSAT * The future of customer operations * 5 tips to scale customer support with AI * 7 best customer service software * Front’s Support Report * Front vs. Zendesk * Front vs. Freshdesk Company * About Us * Careers * Press * Security * Legal * Contact Us * * * * * SaaS Services Agreement * Privacy Notice * Cookie Policy * Status © 2024 FrontApp, Inc. 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