survey.medallia.com
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urlscan Pro
199.102.178.92
Public Scan
URL:
https://survey.medallia.com/?ev43v3sx35fs549p3vb9&invite-opened=yes
Submission: On August 13 via api from US — Scanned from CA
Submission: On August 13 via api from US — Scanned from CA
Form analysis 1 forms found in the DOM
Name: surveyform — POST https://survey.medallia.com/?ev43v3sx35fs549p3vb9
<form name="surveyform" action="https://survey.medallia.com/?ev43v3sx35fs549p3vb9" method="post"><!-- react-empty: 4 -->
<div><!-- react-empty: 6 --><input type="hidden" name="is_embedded" id="is_embedded" value="false">
<header><a class="layout_skipNav" href="#content">Skip to Content</a>
<div class="layout_layoutContainer">
<div class="layout_mainHeader layout_clearfix">
<div class="layout_mainHeaderLeft">
<h1 class="layout_invisibleTitle" tabindex="0" aria-label="Survey"></h1><img id="pageLogo" class="layout_logo" src="https://global.cdn.survey.medallia.com/d2dee6079424174f920f6a15b8dfd543cf592985" alt="Visa">
</div>
<div class="layout_mainHeaderRight"><span id="languageSelector" class="">
<div>
<div class="layout_notMobileScreenOnly">
<div class="dropdown_dropdownLabel dropdown_dropdownLabel_isInactive">Choose Language:</div>
<div class="dropdown_dropdownContainer ">
<div class="dropdown_dropdownSelector dropdown_dropdownSelector_isInactive" role="button" tabindex="0" aria-haspopup="true" aria-expanded="false" title="" aria-label="Choose Language:">
<div class="dropdown_dropdownTitle">Russian</div><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i>
</div>
<div role="application">
<ul role="menu" class="dropdown_dropdownList">
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-english"><!-- react-text: 27 -->English<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-chinese-(simplified)"><!-- react-text: 29 -->Chinese (Simplified)<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-french"><!-- react-text: 31 -->French<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-japanese"><!-- react-text: 33 -->Japanese<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-korean"><!-- react-text: 35 -->Korean<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-portuguese"><!-- react-text: 37 -->Portuguese<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-russian">
<!-- react-text: 39 -->Russian<!-- /react-text --><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-spanish"><!-- react-text: 42 -->Spanish<!-- /react-text --></li>
</ul>
</div>
</div>
</div>
<div class="layout_mobileScreenOnly">
<div class="dropdown_dropdownLabel dropdown_dropdownLabel_isInactive">Choose Language:</div>
<div class="dropdown_dropdownContainer ">
<div class="dropdown_dropdownSelector dropdown_dropdownSelector_isInactive" title="" aria-haspopup="true" aria-expanded="false" role="button" tabindex="0" aria-label="Choose Language:">
<div class="dropdown_dropdownTitle">Russian</div><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i>
</div>
</div>
</div>
</div><input type="hidden" name="lang" id="activeLang" value="ru">
</span></div>
</div>
</div>
</header>
<div class="layout_layoutContainer"><input type="hidden" name="stay_main-pager" value="0"><input type="hidden" name="nodeId" value="survey1"><input type="hidden" name="ballotVer" value="9"><input type="hidden" name="currentPage" value="0"><input
type="hidden" name="defPgrAction" value="next"><!-- react-empty: 56 --></div>
<div role="main" id="content" class="layout_layoutContainer layout_layoutContainer_fadeInUp">
<div class="htmlBlock">
<p><b>номер запроса</b>: 2001480245</p>
</div>
<fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
<legend class="question_questionTitle" id="1"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
class="validation_caption">Обязательно</span></span><span class="questionCaption">Насколько вероятно, что Вы порекомендуете компанию Visa коллеге или специалисту в Вашей отрасли, исходя из Вашего недавнего опыта взаимодействия с
компанией Visa?</span></legend>
<div class="layout_answers">
<div class="table_table rowOption_rowOptionContainer ratingGridRow">
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors anchors_isFirstRow table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_1_0">Очень маловероятно</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_1_1">Очень вероятно</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_0" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="0 Очень маловероятно" class="cellOption_input" data-mds-value="0" data-representative-value="0" name="onf_q_visa_asc_ltr_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_1" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="1 Очень маловероятно" class="cellOption_input" data-mds-value="1" data-representative-value="1" name="onf_q_visa_asc_ltr_scale11" value="1">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_2" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="2" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_visa_asc_ltr_scale11" value="2">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_3" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3" name="onf_q_visa_asc_ltr_scale11" value="3">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_4" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_visa_asc_ltr_scale11" value="4">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_5" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_visa_asc_ltr_scale11" value="5">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_6" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" name="onf_q_visa_asc_ltr_scale11" value="6">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_7" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7" name="onf_q_visa_asc_ltr_scale11" value="7">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_8" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" name="onf_q_visa_asc_ltr_scale11" value="8">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_9" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="9 Очень вероятно" class="cellOption_input" data-mds-value="9" data-representative-value="9" name="onf_q_visa_asc_ltr_scale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_10" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___dCWh7Q" aria-label="10 Очень вероятно" class="cellOption_input" data-mds-value="10" data-representative-value="10" name="onf_q_visa_asc_ltr_scale11" value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<div class="questionBlock textareaQuestion">
<fieldset>
<div class="question_questionTitle" id="2"><span class="questionCaption">Поясните оценку.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" name="spl_q_visa_asc_reason_for_scores_cmt" id="spl_q_visa_asc_reason_for_scores_cmt" aria-labelledby="2"
aria-label="Comment box Поясните оценку."></textarea></div>
</div>
</div>
</fieldset>
</div>
<div class="questionBlock ratingGridQuestion ratingGridQuestion_hasManyRows">
<div class="question_questionTitle" id="3"><span class="questionCaption">Оцените уровень Вашей удовлетворенности по следующим параметрам:</span></div>
<div class="layout_answers">
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">Оцените уровень Вашей удовлетворенности по следующим параметрам: Время, понадобившееся на решение Вашего запроса</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors anchors_isFirstRow table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_3_0">Совсем не удовлетворен(-а)</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_3_1">Полностью удовлетворен(-а)</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="3_onf_q_visa_asc_time_len_sat_scale11___cQOVqQ" class="rowOption_topCaption">Время, понадобившееся на решение Вашего запроса </span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_0"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___cQOVqQ" aria-label="0 Совсем не удовлетворен(-а)" class="cellOption_input" data-mds-value="0" data-representative-value="0"
name="onf_q_visa_asc_time_len_sat_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_1"
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_3"
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
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aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___cQOVqQ" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" name="onf_q_visa_asc_time_len_sat_scale11" value="6">
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_9"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___cQOVqQ" aria-label="9 Полностью удовлетворен(-а)" class="cellOption_input" data-mds-value="9" data-representative-value="9"
name="onf_q_visa_asc_time_len_sat_scale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_10"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___cQOVqQ" aria-label="10 Полностью удовлетворен(-а)" class="cellOption_input" data-mds-value="10" data-representative-value="10"
name="onf_q_visa_asc_time_len_sat_scale11" value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">Оцените уровень Вашей удовлетворенности по следующим параметрам: Частота информирования об изменении статуса запроса</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>Совсем не удовлетворен(-а)</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>Полностью удовлетворен(-а)</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" class="rowOption_topCaption">Частота информирования об изменении статуса запроса</span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_0"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="0 Совсем не удовлетворен(-а)" class="cellOption_input" data-mds-value="0" data-representative-value="0"
name="onf_q_visa_asc_update_freq_sat_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_1"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="1 Совсем не удовлетворен(-а)" class="cellOption_input" data-mds-value="1" data-representative-value="1"
name="onf_q_visa_asc_update_freq_sat_scale11" value="1">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_2"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="2" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_visa_asc_update_freq_sat_scale11" value="2">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_3"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3" name="onf_q_visa_asc_update_freq_sat_scale11" value="3">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_4"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_visa_asc_update_freq_sat_scale11" value="4">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_5"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_visa_asc_update_freq_sat_scale11" value="5">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_6"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" name="onf_q_visa_asc_update_freq_sat_scale11" value="6">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_7"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7" name="onf_q_visa_asc_update_freq_sat_scale11" value="7">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_8"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" name="onf_q_visa_asc_update_freq_sat_scale11" value="8">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_9"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="9 Полностью удовлетворен(-а)" class="cellOption_input" data-mds-value="9" data-representative-value="9"
name="onf_q_visa_asc_update_freq_sat_scale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_10"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___LRc6CO" aria-label="10 Полностью удовлетворен(-а)" class="cellOption_input" data-mds-value="10" data-representative-value="10"
name="onf_q_visa_asc_update_freq_sat_scale11" value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">Оцените уровень Вашей удовлетворенности по следующим параметрам: Понимание моего запроса</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>Совсем не удовлетворен(-а)</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>Полностью удовлетворен(-а)</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" class="rowOption_topCaption">Понимание моего запроса</span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_0"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="0 Совсем не удовлетворен(-а)" class="cellOption_input" data-mds-value="0" data-representative-value="0"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_1"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="1 Совсем не удовлетворен(-а)" class="cellOption_input" data-mds-value="1" data-representative-value="1"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="1">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_2"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="2" class="cellOption_input" data-mds-value="2" data-representative-value="2"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="2">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_3"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="3">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_4"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="4">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_5"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="5">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_6"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="6">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_7"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="7">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_8"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="8">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_9"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="9 Полностью удовлетворен(-а)" class="cellOption_input" data-mds-value="9" data-representative-value="9"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_10"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___EF6kVz" aria-label="10 Полностью удовлетворен(-а)" class="cellOption_input" data-mds-value="10" data-representative-value="10"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">Оцените уровень Вашей удовлетворенности по следующим параметрам: Полнота решения Вашего запроса</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>Совсем не удовлетворен(-а)</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>Полностью удовлетворен(-а)</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="3_onf_q_visa_asc_resolve_adequately_sat_scale11___SFXuzA" class="rowOption_topCaption">Полнота решения Вашего запроса</span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_resolve_adequately_sat_scale11_0"
aria-describedby="3 3_onf_q_visa_asc_resolve_adequately_sat_scale11___SFXuzA" aria-label="0 Совсем не удовлетворен(-а)" class="cellOption_input" data-mds-value="0" data-representative-value="0"
name="onf_q_visa_asc_resolve_adequately_sat_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
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<legend class="rowOption_hiddenAriaLegend">Оцените уровень Вашей удовлетворенности по следующим параметрам: Уровень профессионализма специалиста компании Visa</legend>
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Skip to Content Choose Language: Russian * English * Chinese (Simplified) * French * Japanese * Korean * Portuguese * Russian * Spanish Choose Language: Russian номер запроса: 2001480245 ОбязательноНасколько вероятно, что Вы порекомендуете компанию Visa коллеге или специалисту в Вашей отрасли, исходя из Вашего недавнего опыта взаимодействия с компанией Visa? Очень маловероятно Очень вероятно 0 1 2 3 4 5 6 7 8 9 10 Поясните оценку. Оцените уровень Вашей удовлетворенности по следующим параметрам: Оцените уровень Вашей удовлетворенности по следующим параметрам: Время, понадобившееся на решение Вашего запроса Совсем не удовлетворен(-а) Полностью удовлетворен(-а) Время, понадобившееся на решение Вашего запроса 0 1 2 3 4 5 6 7 8 9 10 Оцените уровень Вашей удовлетворенности по следующим параметрам: Частота информирования об изменении статуса запроса Совсем не удовлетворен(-а) Полностью удовлетворен(-а) Частота информирования об изменении статуса запроса 0 1 2 3 4 5 6 7 8 9 10 Оцените уровень Вашей удовлетворенности по следующим параметрам: Понимание моего запроса Совсем не удовлетворен(-а) Полностью удовлетворен(-а) Понимание моего запроса 0 1 2 3 4 5 6 7 8 9 10 Оцените уровень Вашей удовлетворенности по следующим параметрам: Полнота решения Вашего запроса Совсем не удовлетворен(-а) Полностью удовлетворен(-а) Полнота решения Вашего запроса 0 1 2 3 4 5 6 7 8 9 10 Оцените уровень Вашей удовлетворенности по следующим параметрам: Уровень профессионализма специалиста компании Visa Совсем не удовлетворен(-а) Полностью удовлетворен(-а) Уровень профессионализма специалиста компании Visa 0 1 2 3 4 5 6 7 8 9 10 Закончить Поддержка при прохождении опроса Политика конфиденциальности Политика в отношении файлов cookie