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Shawn Ellington

To secure a challenging position specializing in System and Desktop Support and
Administration.

3728 Buckingham St

Norfolk, VA 23513

(757) 717-2678

plebevt@gmail.com

SKILLS

 * Linux Server Administration

 * Database (MySQL) Administration

 * Windows 7/10 Administration in Virtualized and Physical Environments

 * Voice over IP (Asterisk) Server Installation and Maintenance

 * Computer and Network Hardware Configuration and Assembly

 * Able to code in PHP, MySQL, Powershell

 * Converted an Excel based calendar into a multiuser/LAMP based calendaring
   application)

 * basic shell scripting (created a simple mail filter to import/sort emails
   into a mysql database.)

 * Proficiency in Microsoft Office Suite

 * Active Secret Clearance

CERTIFICATIONS

 * CompTIA A+ Certification ID: COMP001006779631

 * CompTIA Security+

 * CompTIA Linux +

EXPERIENCE

Super Systems Inc/Imagine One – System Administrator for NAVSEA/NMMES

Dec 2018 – PRESENT

Responsible for maintaining Active Directory Account Configurations for
Unclassified Users

 * Create an Modify Accounts in Active Directory, and in Naval Applications
   using Powershell scripts.

 * Troubleshoot and Correct Errors reported by users through Service Now
   regarding applications presented through multiple Citrix based Applications
   Portals running in both Windows and Unix environments.

Apex/NMCI - Tier 1 Service Desk Agent

Feb 2018 – Dec 2018

Responsible for maintaining Active Directory Account Configurations for
Unclassified Users calling into the Service Desk

 * Configured Exchange based email accounts using Office 2016 in a secured
   environment.

 * Maintained tickets using Service Manager to include quotes including
   escalation to appropriate groups.

 * Supported Mobile phone configuration using Good for Enterprise and Thursby
   Software.

 * Supported VIP users with diligence.

Alliance Legal Group, Chesapeake, VA — Network Administrator

June 2007 –Feb 2018

Responsible for managing the computer inventory and procurement of new hardware
or components necessary to support the business.

 * Responsible for troubleshooting and fixing hardware (PC’s, printers, copiers,
   etc.), software and network issues across three offices.

 * Manage and assist more than 20 legal professionals in the use of networked
   Workstations running Windows 7 Professional.

 * Created and configured a backup domain controller running Server 2012.

 * Perform Nightly backups using unison (file synchronization tool) to sync five
   workgroup servers to a primary back server and an offsite backup server.

 * Maintain and secure four Physical Xenservers, three Linux Based NAS servers,
   providing email, Intranet, and Windows Domain services through six virtual
   servers running Linux, and two running Windows Server 2008.

 * Configured DFS to provide end users with three synchronized file sources to
   ensure minimum downtime.

 * Configured Terminal (Remote Desktop) Server to load balance client access
   between three remote desktop session hosts.

 * Manage and secure a multiple site Asterisk based phone system running on an
   Amazon Cloud (EC2) Instance.

 * Developed a dynamic, web based, user authenticated appointment calendar to
   replace Excel spreadsheets being used for scheduling appointments. The
   application depends on a MySQL database that is synchronized between two or
   more servers. Converted and migrated existing calendar information into
   database. Provided user base training and ongoing support of the application.

 * Developed and maintains a Call Tracking database which links incoming phone
   numbers with existing client information to document advertising success.

 * Migrated 23 Users over from a Linux based PDC (Domain Controller) (samba), to
   a Windows Small Business Server (2008).

EDUCATION

Southern New Hampshire University, Manchester, NH — Masters of Science - October
2013 - May 2016

 * Major: Information Technology

Virginia Polytechnic and State University, Blacksburg, VA — Bachelor of Science
-Sept 1998 - May 2003

 * Major: Psychology