URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_me...
Submission Tags: falconsandbox
Submission: On December 29 via api from US — Scanned from DE

Summary

This website contacted 26 IPs in 4 countries across 19 domains to perform 99 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 13.32.110.112 16509 (AMAZON-02)
2 108.128.53.117 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:205... 16509 (AMAZON-02)
2 34.120.220.80 396982 (GOOGLE-CL...)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
6 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
6 2600:1f14:f4:... 16509 (AMAZON-02)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 18.66.122.6 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 2600:9000:206... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
2 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700:440... 13335 (CLOUDFLAR...)
99 26
Apex Domain
Subdomains
Transfer
49 egain.com
www.egain.com
hd.egain.com
ebrain.egain.com
878 KB
8 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 103
region1.google-analytics.com — Cisco Umbrella Rank: 2124
21 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 123
430 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 840
www.linkedin.com — Cisco Umbrella Rank: 712
px4.ads.linkedin.com — Cisco Umbrella Rank: 7528
3 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 127
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 3658
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 16
674 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 64
stats.g.doubleclick.net — Cisco Umbrella Rank: 179
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 619
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 33811
key-cdn.printfriendly.com — Cisco Umbrella Rank: 35887
17 KB
2 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1787
374 B
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 11342
prism.app-us1.com — Cisco Umbrella Rank: 11376
6 KB
2 gstatic.com
fonts.gstatic.com
60 KB
2 dreamdata.cloud
cdn.dreamdata.cloud — Cisco Umbrella Rank: 170926
39 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 28686
tr.lfeeder.com — Cisco Umbrella Rank: 52589
11 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 34298
20 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 12009
315 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 1579
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 10421
3 KB
99 19
Domain Requested by
41 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
6 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
www.egain.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 cdn.linkedin.oribi.io snap.licdn.com
2 region1.google-analytics.com www.googletagmanager.com
2 fonts.gstatic.com fonts.googleapis.com
2 cdn.dreamdata.cloud www.egain.com
cdn.dreamdata.cloud
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 trackcmp.net diffuser-cdn.app-us1.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 tr.lfeeder.com www.egain.com
1 diffuser-cdn.app-us1.com www.egain.com
1 snap.licdn.com www.egain.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
99 28
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-11-28 -
2023-02-20
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2022-11-28 -
2023-02-20
3 months crt.sh
1937640834.rsc.cdn77.org
R3
2022-11-07 -
2023-02-05
3 months crt.sh
hd.egain.com
Amazon
2022-02-09 -
2023-03-10
a year crt.sh
*.analytics-egain.com
Amazon
2022-09-06 -
2023-10-05
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-05-04 -
2023-05-04
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2022-11-25 -
2023-05-25
6 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
cdn.dreamdata.cloud
GTS CA 1D4
2022-12-05 -
2023-03-05
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2022-11-28 -
2023-02-20
3 months crt.sh
1639039923.rsc.cdn77.org
R3
2022-11-06 -
2023-02-04
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-11-28 -
2023-02-20
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
diffuser-cdn.app-us1.com
R3
2022-12-13 -
2023-03-13
3 months crt.sh
www.google.com
GTS CA 1C3
2022-11-28 -
2023-02-20
3 months crt.sh
www.google.de
GTS CA 1C3
2022-11-28 -
2023-02-20
3 months crt.sh
linkedin.oribi.io
Amazon
2022-07-07 -
2023-08-06
a year crt.sh
app-us1.com
Cloudflare Inc ECC CA-3
2022-12-07 -
2023-12-06
a year crt.sh
*.google.com
GTS CA 1C3
2022-11-28 -
2023-02-20
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-09-25 -
2023-09-25
a year crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Frame ID: 91D1F471EFAE930D7926CA2986716F87
Requests: 94 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 95053F1AEF4BAB388B69D972FAE2B038
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 3DE581D287F22FDDBC9AB1EF2BC85FD7
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 0F9972F40FDEECFDA63342C069B1ABD8
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: CDDEF10DB3AF058963587BFD5B3FE042
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Page not found - eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

99
Requests

99 %
HTTPS

78 %
IPv6

19
Domains

28
Subdomains

26
IPs

4
Countries

1510 kB
Transfer

3702 kB
Size

37
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 82
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1672280439758&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1672280439758%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fvalue-of-knowledge-management-for-customer-service-and-support%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Dkmai10-na%2526uid%253D5f7b56b2-8423-eb11-a813-000d3a1bb0e7%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1672280439758&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1672280439758&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7&liSync=true&e_ipv6=AQKavyzz6TtJSgAAAYVbrn0ECwjKHOpprNNmcq0_I4eOsk4LobKGVQ--PK_2H9zjrqlS34bOCBq_

99 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/
199 KB
200 KB
Document
General
Full URL
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
e19f71b23e18be7f116160451eccab8fbe2e0088f982e5e779f10a0fd3dd2f5a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, must-revalidate, max-age=0
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
Date
Thu, 29 Dec 2022 02:20:37 GMT
Expires
Wed, 11 Jan 1984 05:00:00 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/"
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1044
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
817
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
35730
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
997 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 29 Dec 2022 02:20:38 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 29 Dec 2022 02:06:06 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 29 Dec 2022 02:20:38 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1106
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/
51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"cbb9-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5143
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
9 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:38 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/
108 KB
15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/
87 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Transfer-Encoding
chunked
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp//
2 KB
1012 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/
24 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
860cfdfe9846393ea2523e76a4a3aeac4673417ee74b19a382c3d63ae00d14ad
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 03 Dec 2022 00:54:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6081-5eee1e4945eb8-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
4341
js
www.googletagmanager.com/gtag/
221 KB
76 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
7b024730f52b46fea8c89c61d592e01af58968eed1411aba4875e379f112863f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
77976
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Thu, 29 Dec 2022 02:20:39 GMT
js
www.googletagmanager.com/gtag/
112 KB
44 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
8e52a682725fa2c644393d572336051e534c665ec7b4ff78eabe260151052f37
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
44707
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Thu, 29 Dec 2022 02:20:39 GMT
js
www.googletagmanager.com/gtag/
179 KB
65 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
6686c03d6573a6081dc2d714ecc48ebae89e6c009fcff268af478e70c198e007
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
66929
x-xss-protection
0
last-modified
Thu, 29 Dec 2022 00:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 29 Dec 2022 02:20:39 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
305 B
992 B
Image
General
Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::11 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Thu, 29 Dec 2022 02:20:39 GMT
age
819
x-guploader-uploadid
ABg5-UwEWtVswT8Ar2i5bsUhPpcRsmcQZRxtb5PllaZCGwYe1aar561sCDHriDn1ityZ5fJ7CfMX-tOV96OFCP2_zCqvB9pE-A
x-cache
HIT
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-goog-metageneration
2
x-goog-stored-content-encoding
identity
x-age
2698
content-length
305
x-77-nzt
AcO1rgW2ttr/igoAAA
x-accel-expires
@1672281341
last-modified
Wed, 19 Jul 2017 10:23:17 GMT
server
CDN77-Turbo
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
x-77-nzt-ray
25b021312e10500477f9ac63e9a53116
x-goog-generation
1500459797478542
content-type
image/png
access-control-allow-origin
*
x-goog-hash
crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
access-control-expose-headers
Content-Type
cache-control
public, max-age=3600
x-goog-stored-content-length
305
accept-ranges
bytes
expires
Thu, 03 Jun 2021 13:48:35 GMT
eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/
11 KB
11 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Tue, 18 Oct 2022 21:28:41 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2b30-5eb55c6ad8ec4"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
11056
404.png
hd.egain.com/images/
25 KB
26 KB
Image
General
Full URL
https://hd.egain.com/images/404.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.110.112 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-110-112.vie50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2d5493460507f288efbbca0859f9782cacf38334103698debd5267a480dd2656

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:19 GMT
Via
1.1 4a902cabdcc0eca6e00cc44c2a8b91da.cloudfront.net (CloudFront)
Last-Modified
Fri, 16 Aug 2019 20:55:22 GMT
Server
AmazonS3
X-Amz-Cf-Pop
VIE50-C2
Age
21
x-amz-meta-cb-modifiedtime
Fri, 16 Aug 2019 20:55:02 GMT
ETag
"d658b3471983db11613f94f0e7a9dc6d"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
26062
X-Amz-Cf-Id
_PLijRcPb-4ivKEg0Mx-l9Xty69FgV1h-DfpMg9l-rwtLvoKwI-r1g==
en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
502 B
864 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
84554ad84b590aa4d161301d4abb95d5d3b7013f38bbb0c02ba0d506ce3c548e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1f6-5ddba28f29719"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
502
de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
250 B
611 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
fb8abf4975a70816d1ecb0e3dff7ed44ff73201795790a55b4abfb0d1b6d162f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"fa-5ddba28f2a6b9"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
250
printfriendly.js
cdn.printfriendly.com/
52 KB
15 KB
Script
General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::11 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
2fd61f3235a45c5376c72f36ebc9392296ced2c777b737b5cf053a429d18deaa

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
gzip
x-guploader-uploadid
ADPycdvU_uFw52IN9L21oIjDhW-3ZDzTYaLUrxqyw-pQgN-Mn8zSOnKkGwTWPx9Yac1seslXhpwhT_UL3uG8r0wLulBBnQ
x-cache
HIT
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-guploader-response-body-transformations
gunzipped
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
x-age
7
x-77-nzt
AcO1rgUeiGL/BwAAAA
x-accel-expires
@1672280732
last-modified
Wed, 07 Dec 2022 08:31:33 GMT
server
CDN77-Turbo
etag
W/"ee7b0199aa5bb660bcc40f42eaa3076c"
x-77-nzt-ray
25b021312e10500477f9ac6334ec4316
vary
Accept-Encoding
x-goog-generation
1670401893149716
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
x-goog-hash
crc32c=9zN9FQ==, md5=7nsBmapbtmC8xA9C6qMHbA==
access-control-expose-headers
Content-Type
cache-control
public, max-age=300
warning
214 UploadServer gunzipped
x-goog-stored-content-length
14415
expires
Tue, 27 Dec 2022 03:06:20 GMT
imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/
20 KB
7 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/
1 KB
988 B
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/
121 KB
32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
32760
app.min.js
www.egain.com/plugins/pojo-accessibility/assets/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d5575de801172d286dc7cdb712db3081a3fa0702672d2bf33f806301706e3e09
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14c1-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1668
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
3404
css
fonts.googleapis.com/
3 KB
584 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
Thu, 29 Dec 2022 02:20:39 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 29 Dec 2022 02:20:39 GMT
css
fonts.googleapis.com/
5 KB
729 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 29 Dec 2022 00:56:20 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 29 Dec 2022 02:20:39 GMT
css
fonts.googleapis.com/
8 KB
785 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 29 Dec 2022 00:52:39 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 29 Dec 2022 02:20:39 GMT
gtm.js
www.googletagmanager.com/
169 KB
55 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e9c59dba94531dd1a59e3cdd7ce33a5f22a74ea5a30d699f4787d11352a72ed9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
56414
x-xss-protection
0
last-modified
Thu, 29 Dec 2022 00:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 29 Dec 2022 02:20:39 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.110.112 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-110-112.vie50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

Date
Thu, 29 Dec 2022 01:44:26 GMT
Via
1.1 8cfc2a35d3218c50ced5f2d05f5dcbd0.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
VIE50-C2
Age
2174
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
CAEciaPyVyoGw13auMLN_91ipRzDVpYLwLrj0PLJme1wKcr74gWkLg==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 9505
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
108.128.53.117 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-108-128-53-117.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

content-type
text/javascript;charset=utf-8
date
Thu, 29 Dec 2022 02:20:39 GMT
cache-control
max-age=86400
server
expires
Fri, 30 Dec 2022 02:20:39 GMT
gtm.js
www.googletagmanager.com/
132 KB
48 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
48756
x-xss-protection
0
last-modified
Thu, 29 Dec 2022 00:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
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6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
5 KB
3 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
User-Agent
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Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
780f0eca4b272bc0-FRA
access-control-allow-headers
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bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Thu, 29 Dec 2022 02:20:39 GMT
last-modified
Mon, 05 Dec 2022 17:15:50 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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etag
"027e538cd8d91:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
access-control-allow-origin
*
cache-control
private,max-age=1800
accept-ranges
bytes
content-length
11460
lftracker_v1_ywVkO4XMdlOaZ6Bj.js
sc.lfeeder.com/
32 KB
11 KB
Script
General
Full URL
https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2057:4a00:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

x-amz-version-id
otO.8KtFIX9dTRd7W9Ak81byEmTTCAsF
content-encoding
gzip
via
1.1 49140b838a62cd29e30f20e39a82dad0.cloudfront.net (CloudFront)
date
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last-modified
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server
AmazonS3
x-amz-cf-pop
FRA6-C1
age
2174
etag
W/"2f76853ff75cc610850fbc30d8abd615"
vary
Accept-Encoding
x-cache
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content-type
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cache-control
max-age=3600
x-amz-cf-id
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cdn.dreamdata.cloud/scripts/analytics/v1/
127 KB
39 KB
Script
General
Full URL
https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
80.220.120.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15768000;includeSubdomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
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content-encoding
gzip
strict-transport-security
max-age=15768000;includeSubdomains
age
973
x-guploader-uploadid
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x-goog-metageneration
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x-goog-stored-content-encoding
gzip
alt-svc
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content-length
39064
last-modified
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server
UploadServer
etag
"5a0c242829201a80f498d4959d83ebfc"
vary
Accept-Encoding
x-goog-generation
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x-goog-hash
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access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public,max-age=1800
x-goog-stored-content-length
39064
accept-ranges
bytes
content-type
text/javascript; charset=utf-8
expires
Thu, 29 Dec 2022 02:34:26 GMT
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fonts.gstatic.com/s/opensans/v34/
44 KB
44 KB
Font
General
Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
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https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

date
Mon, 26 Dec 2022 18:50:24 GMT
x-content-type-options
nosniff
age
199815
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
44856
x-xss-protection
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last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
*
cache-control
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accept-ranges
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timing-allow-origin
*
expires
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Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
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https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
491694
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
16324
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
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cache-control
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accept-ranges
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timing-allow-origin
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expires
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www.egain.com/egain/assets/fonts/fontawesome/
75 KB
76 KB
Font
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Origin
https://www.egain.com
accept-language
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User-Agent
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Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
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Server
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ETag
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Connection
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Accept-Ranges
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29 KB
30 KB
Font
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

Date
Thu, 29 Dec 2022 02:20:39 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
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ETag
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609 B
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General
Full URL
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Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

x-77-pop
frankfurtDE
date
Thu, 29 Dec 2022 02:20:39 GMT
via
1.1 google
content-encoding
gzip
x-cache
HIT
x-77-cache
HIT
x-age
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alt-svc
quic="156.146.33.25:443"; ma=2592000; v="44,43,39", h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-request-id
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x-77-nzt
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x-runtime
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x-accel-expires
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server
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etag
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x-77-nzt-ray
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vary
Accept-Encoding
content-type
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cache-control
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221 KB
76 KB
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General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
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Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
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access-control-allow-origin
*
cache-control
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access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
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x-xss-protection
0
alt-svc
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expires
Thu, 29 Dec 2022 02:20:39 GMT
analytics.js
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49 KB
20 KB
Script
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
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accept-language
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Referer
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Response headers

strict-transport-security
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date
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server
Golfe2
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content-length
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expires
Thu, 29 Dec 2022 02:27:20 GMT
js
www.googletagmanager.com/gtag/
179 KB
65 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Name Value
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Request headers

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User-Agent
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Response headers

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content-encoding
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server
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cache-control
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access-control-allow-headers
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expires
Thu, 29 Dec 2022 02:20:39 GMT
collect
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337 B
Ping
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Request headers

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Referer
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User-Agent
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Response headers

pragma
no-cache
date
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server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
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cross-origin
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content-length
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expires
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/
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2 KB
2 KB
Script
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Request headers

accept-language
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Response headers

pragma
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content-encoding
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x-content-type-options
nosniff
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cafe
content-type
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p3p
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alt-svc
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x-xss-protection
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expires
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56380144.js
bat.bing.com/p/action/
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118 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

access-control-allow-origin
*
strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
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date
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x-cache
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egain-chat.js
ebrain.egain.com/system/templates/chat/
4 KB
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-chat.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
x-content-type-options
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strict-transport-security
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content-security-policy
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x-amzn-requestid
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x-amzn-trace-id
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24 KB
25 KB
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
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Server
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Software
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

pragma
cache
date
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strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
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content-security-policy
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x-frame-options
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cache-control
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accept-ranges
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294 B
2 KB
Script
General
Full URL
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
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H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:40 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
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content-security-policy
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keep-alive
x-amz-apigw-id
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pragma
no-cache
server
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x-frame-options
SAMEORIGIN
content-type
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cache-control
no-cache
x-amzn-remapped-date
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expires
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EG26912918
analytics.analytics-egain.com/iframe/ Frame 3DE5
4 KB
4 KB
Document
General
Full URL
https://analytics.analytics-egain.com/iframe/EG26912918
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
108.128.53.117 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
/
Resource Hash
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Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
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accept-language
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Response headers

cache-control
max-age=86400
content-type
text/html;charset=utf-8
date
Thu, 29 Dec 2022 02:20:39 GMT
expires
Fri, 30 Dec 2022 02:20:39 GMT
server
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16 B
32 B
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Full URL
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Requested by
Host: cdn.dreamdata.cloud
URL: https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Software
Google Frontend /
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Security Headers
Name Value
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Request headers

Referer
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accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
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Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
via
1.1 google
strict-transport-security
max-age=15768000;includeSubdomains
server
Google Frontend
content-type
application/json; charset=utf-8
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alt-svc
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content-length
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2 B
22 B
XHR
General
Full URL
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Requested by
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URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:400d:80d::200e , Ireland, ASN15169 (GOOGLE, US),
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

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accept-language
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User-Agent
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Content-Type
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
last-modified
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server
Golfe2
content-type
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cache-control
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alt-svc
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expires
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collect
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2 B
22 B
XHR
General
Full URL
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Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:400d:80d::200e , Ireland, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

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accept-language
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User-Agent
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text/plain

Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
2
expires
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insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
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General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:3500:16::215:14a0 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
3e6ef4f3484f029b4d1a989163d6bb29899184f008431adb932c43ff3543368a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
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content-encoding
gzip
last-modified
Thu, 15 Dec 2022 18:31:06 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=79301
accept-ranges
bytes
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4654
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General
Full URL
https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
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content-encoding
gzip
via
1.1 3fdf3aacaef6ec40c4eedb85c8144da2.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-cf-pop
FRA56-C2
age
203
x-amz-server-side-encryption
AES256
x-cache
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last-modified
Thu, 21 Oct 2021 17:42:06 GMT
server
cloudflare
etag
W/"4d482a43613d3966f353ec9d97452e0c"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=300
cf-ray
780f0ecc2af92bda-FRA
x-amz-cf-id
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.122.6 , United States, ASN16509 (AMAZON-02, US),
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Software
CloudFront /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
via
1.1 90bb130ecccb71953b38a1c0e3b5721a.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA60-P2
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
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x-amz-cf-id
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
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accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
cafe /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 29 Dec 2022 02:20:39 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1672280439549&cv=11&fst=1672279200000&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7&tiba=Page%20not%20found%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=3766503034&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 29 Dec 2022 02:20:39 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
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cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
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content-length
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x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
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0
0
Preflight
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:ac00:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
GET
Origin
https://www.egain.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

access-control-allow-headers
content-type
access-control-allow-methods
GET
access-control-allow-origin
*
access-control-max-age
1800
age
55042
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, PATCH
content-length
0
date
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via
1.1 547a50460a0cda7ae3dafb1c0b6d0e1a.cloudfront.net (CloudFront)
x-amz-cf-id
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x-amz-cf-pop
FRA56-C1
x-cache
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token
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374 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:ac00:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
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Content-Type
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Response headers

date
Thu, 29 Dec 2022 01:44:27 GMT
content-encoding
gzip
via
1.1 547a50460a0cda7ae3dafb1c0b6d0e1a.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C1
age
2172
vary
accept-encoding
x-cache
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content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=8638
x-amz-cf-id
KL9mrDxFgVEtTSz35rmPm4JWYJns6qb7yFclvDHB2o08OxlSnalCfQ==
collect
px4.ads.linkedin.com/
Redirect Chain
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
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13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
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linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-lva1
x-li-proto
http/2
content-length
0
x-li-uuid
AAXw7iGaNzBPv/2Vf89gGQ==

Redirect headers

date
Thu, 29 Dec 2022 02:20:39 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 0DA3CD299F66452FBC4F04EAA8FAA8FC Ref B: FRAEDGE2010 Ref C: 2022-12-29T02:20:40Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1672280439758&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7&liSync=true&e_ipv6=AQKavyzz6TtJSgAAAYVbrn0ECwjKHOpprNNmcq0_I4eOsk4LobKGVQ--PK_2H9zjrqlS34bOCBq_
x-li-proto
http/2
content-length
0
x-li-uuid
AAXw7iGYL6eRnYo3YwAZTA==
/
prism.app-us1.com/
246 B
462 B
Script
General
Full URL
https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:915b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.4.32
Resource Hash
813a7d14b33ac2e8f285e667f0927219e7b6c07b954f59d476d5cbe35829a1bf

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:39 GMT
content-encoding
gzip
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.4.32
content-type
application/javascript
cache-control
no-cache, private
x-envoy-upstream-service-time
58
cf-ray
780f0eccabf6bbb6-FRA
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=516716217.1672280439&jid=799470826&gjid=2045241766&_gid=84309182.1672280440&_u=YADAAUAAAAAAACAAI~&z=676747260
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c09::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 29 Dec 2022 02:20:39 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
441 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=516716217.1672280439&jid=598350961&gjid=816759616&_gid=84309182.1672280440&_u=YADAAUABAAAAACAAI~&z=764850301
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c09::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 29 Dec 2022 02:20:39 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=516716217.1672280439&jid=598350961&_u=YADAAUABAAAAACAAI~&z=887202387
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 29 Dec 2022 02:20:39 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=516716217.1672280439&jid=598350961&_u=YADAAUABAAAAACAAI~&z=887202387
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 29 Dec 2022 02:20:39 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=516716217.1672280439&jid=799470826&_u=YADAAUAAAAAAACAAI~&z=862376645
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 29 Dec 2022 02:20:39 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=516716217.1672280439&jid=799470826&_u=YADAAUAAAAAAACAAI~&z=862376645
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 29 Dec 2022 02:20:39 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j98&a=606229980&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=516716217.1672280439&tid=UA-15835029-4&_gid=84309182.1672280440&gtm=2oubu0&cd20=PacifiCorp&cd1=5B%20-%2010B&cd2=1%2C000%20-%205%2C000%20Employees&cd3=Energy%2C%20Utilities%20%26%20Waste&cd4=Oregon&cd5=United%20States&cd19=141525439&z=1193919028
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:400d:80d::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 28 Dec 2022 16:42:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
34674
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j98&a=606229980&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=516716217.1672280439&tid=UA-15835029-4&_gid=84309182.1672280440&gtm=2wgbu0NC9SGDL&cd17=5f7b56b2-8423-eb11-a813-000d3a1bb0e7&cd20=PacifiCorp&cd1=5B%20-%2010B&cd2=1%2C000%20-%205%2C000%20Employees&cd3=Energy%2C%20Utilities%20%26%20Waste&cd4=Oregon&cd5=United%20States&cd19=141525439&z=266559251
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:400d:80d::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 28 Dec 2022 16:42:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
34674
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
t_prism_sitemessages.php
trackcmp.net/
0
315 B
Script
General
Full URL
https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=43798c2a-5723-445b-9e68-0c79bb907c24&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::6812:2a69 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/8.1.13
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:40 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/8.1.13
p3p
CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type
text/javascript;charset=UTF-8
cache-control
no-cache, private
x-envoy-upstream-service-time
98
x-privacy-policy
You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray
780f0ecdddf26933-FRA
content-length
0
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame 0F99
124 KB
22 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
c209348ae8226ad9cd033d5367ccbe59dcddb5401fe08ca46f90cf01c78c64a5
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 29 Dec 2022 02:20:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
eae65a0a-286e-4ee0-8e4e-b7a08d90f66c
x-amzn-trace-id
Root=1-63acf978-49169b582afe74bf4b607557
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amz-apigw-id
d4vq2HvdPHcF5DA=
content-length
22210
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/
195 B
919 B
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 29 Dec 2022 02:20:40 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-length
195
x-ua-compatible
IE=EmulateIE9
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame CDDE
0
0
Document
General
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1606
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Thu, 29 Dec 2022 02:20:40 GMT
last-modified
Tue, 15 Nov 2022 23:38:00 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j98&a=606229980&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Knowledge%20Page%20Group&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=516716217.1672280439&tid=UA-15835029-4&_gid=84309182.1672280440&gtm=2wgbu0NC9SGDL&z=653207029
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:400d:80d::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 28 Dec 2022 16:42:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
34677
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oebu0&_p=606229980&cid=516716217.1672280439&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1672280439&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D5f7b56b2-8423-eb11-a813-000d3a1bb0e7&dt=Page%20not%20found%20-%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Thu, 29 Dec 2022 02:20:44 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

175 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontentvisibilityautostatechange undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize object| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs object| analytics object| __DD_TEMP_ANALYTICS__ string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| google_tag_manager function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| google_tag_data string| GoogleAnalyticsObject function| ga object| oceanwpLocalize function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| onYouTubeIframeAPIReady object| gaGlobal object| GooglebQhCsO object| __gaConnectorEventsEmitted function| UET function| UET_init function| UET_push object| ueto_a30d107028 object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| JSON3 function| setImmediate function| clearImmediate string| Integration function| normalize function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| ziws object| gaplugins object| gaData object| megamenu object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids string| visitorGlobalObjectAlias function| vgo function| lintrk boolean| _already_called_lintrk string| prismGlobalObjectAlias object| visitorGlobalObject object| eGain

37 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node03zan04pes7101x1qvvc6qwv2u1180836.node0
.bing.com/ Name: MUID
Value: 35D29DBD471F65A600C98F34469464EC
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1672280439.1.1.1672280439.0.0.0
.egain.com/ Name: _gcl_au
Value: 1.1.741634411.1672280440
.ws.zoominfo.com/ Name: visitorId
Value: 2adb94fef29da2ff6632469575d5584cad3a5f6a046bb9d9eb3d7cccf23ac08a
.zoominfo.com/ Name: __cf_bm
Value: .5qpugxMh4n94aB4AsEHutXf14k710AXE8ts1qaAgFo-1672280439-0-AfFamhrN8z/rkHJAA24z3cyDj+o+usd0DQhDy5v139UYhX2L0Xumb3R1Kp7Ek1jY9aiEHd8rN8o5TJTK2pRQVN4=
.zoominfo.com/ Name: _cfuvid
Value: RCukyiqxvssVsrwoPev9QrLELLTGIFeZNB8sD4A5PfA-1672280439546-0-604800000
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=kmai10-na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: ajs_user_id
Value: null
.egain.com/ Name: ajs_group_id
Value: null
.egain.com/ Name: ajs_anonymous_id
Value: %22a0c7867e-e920-40dc-bdb3-c9c6c0709796%22
.egain.com/ Name: _ga
Value: GA1.2.516716217.1672280439
.egain.com/ Name: _gid
Value: GA1.2.84309182.1672280440
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.egain.com/ Name: _lfa
Value: LF1.1.d6fb72378806ee81.1672280439680
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.egain.com/ Name: _uetsid
Value: 6343db60871f11edaaee899578003322
.egain.com/ Name: _uetvid
Value: 6343dac0871f11ed8452bbfc63d166b5
www.egain.com/ Name: EG-U-ID
Value: D26b447499-7729-474f-9d8d-9b0ed16056b5
www.egain.com/ Name: EG-S-ID
Value: B83186fd2f-dfb0-4e86-8d65-4224c671ddc6
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.linkedin.com/ Name: UserMatchHistory
Value: AQJc84ZbkVqtRgAAAYVbrnwjh8N6R9UGfNh7Z6_TJzsxRpQgWM5DAR0C42OiLw_5ZvgDIOn_ZZkgVQ
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQIce17huoWJbgAAAYVbrnwjkB0MDuq3SmYr0VAgxS2qZGzn5_IabPUva8uqYJlyRrgh1tFR3E-D4q-prOCnDA
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&ef357e35-d432-4cac-8858-1617af1829f0"
.linkedin.com/ Name: lidc
Value: "b=VGST06:s=V:r=V:a=V:p=V:g=2552:u=1:x=1:i=1672280439:t=1672366839:v=2:sig=AQG9vXmDVdTUzXa4ZJVDC5AdgoD23p0a"
prism.app-us1.com/ Name: prism_68298682
Value: 43798c2a-5723-445b-9e68-0c79bb907c24
.egain.com/ Name: prism_68298682
Value: 43798c2a-5723-445b-9e68-0c79bb907c24
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&202212290220395c5f4354-32a3-44a1-834f-bd106175c5d2AQGwUg7jqEKNhfHUrrc7-v4lqbdJRBfJ"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NzIyODA0Mzk7MjswMjGd0jElgM5ms0oPKkWT26JtDpbgYC4P7KzIks/zOPbG1A==
ebrain.egain.com/ Name: AWSALBTG
Value: Y19hfKLBdi7fAkaVxlgQUU8q/0dzoVHudWSNeiQpxzgL9OhaRFOdpq0bPV/k+WhyVqDWgEzxgwnSTRU++uvFzvt7bllj9s3fT5zPRgMkYsdJRfUXct1ZEyYsDF9W3GnvIcm+g+mJrVHrYwyWtTL+VoFsjhZrlmJFYdScAmuOHmZHOj5CiN0=
ebrain.egain.com/ Name: AWSALBTGCORS
Value: Y19hfKLBdi7fAkaVxlgQUU8q/0dzoVHudWSNeiQpxzgL9OhaRFOdpq0bPV/k+WhyVqDWgEzxgwnSTRU++uvFzvt7bllj9s3fT5zPRgMkYsdJRfUXct1ZEyYsDF9W3GnvIcm+g+mJrVHrYwyWtTL+VoFsjhZrlmJFYdScAmuOHmZHOj5CiN0=
ebrain.egain.com/ Name: AWSALB
Value: 099DasZVEtsGNg7k9YNwTBCBLjrhCRoJCKYxGD0rOpGmvsV0gaAYMcum2hBsZoKcavRlhVa8hX0VKKNb28gJGEvVT1rF20xpOhIkTRByZXIieF71WA8C7CY+pBZMI+2YgtqELp5vtk7eQpuqgNmLuIyEu7dSZLFvK4nxA3VVrXQErFvFYuK/Qrj+UjK5yg==
ebrain.egain.com/ Name: AWSALBCORS
Value: 099DasZVEtsGNg7k9YNwTBCBLjrhCRoJCKYxGD0rOpGmvsV0gaAYMcum2hBsZoKcavRlhVa8hX0VKKNb28gJGEvVT1rF20xpOhIkTRByZXIieF71WA8C7CY+pBZMI+2YgtqELp5vtk7eQpuqgNmLuIyEu7dSZLFvK4nxA3VVrXQErFvFYuK/Qrj+UjK5yg==

3 Console Messages

Source Level URL
Text
network error URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=5f7b56b2-8423-eb11-a813-000d3a1bb0e7
Message:
Failed to load resource: the server responded with a status of 404 (Not Found)
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
108.128.53.117
13.107.42.14
13.32.110.112
13.82.107.234
18.66.122.6
2001:4860:4802:32::36
2600:1f14:f4:7d02:d31:197e:d703:14f5
2600:9000:2057:4a00:1f:f723:6fc0:93a1
2600:9000:206f:ac00:2:53b2:240:93a1
2606:4700:4400::6812:2a69
2606:4700::6810:a852
2606:4700::6811:915b
2606:4700::6811:925b
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:800::2008
2a00:1450:4001:806::2003
2a00:1450:4001:806::200a
2a00:1450:4001:82a::2003
2a00:1450:4001:82a::2004
2a00:1450:400c:c09::9d
2a00:1450:400d:805::2002
2a00:1450:400d:80d::200e
2a02:26f0:3500:16::215:14a0
2a02:6ea0:c700::11
2a02:6ea0:c700::18
34.120.220.80
009dbdf1bcde68f0256e4f148ee6ab772388c807d61b7015b54522b55abb3d01
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
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