www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-han...
Submission: On June 30 via manual (June 30th 2022, 10:26:21 pm UTC) from US — Scanned from DE

Summary HTTP 101 Redirects Links 20 Behaviour Indicators

Summary

This website contacted 30 IPs in 4 countries across 21 domains to perform 101 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 337564.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
38	13.82.107.234 13.82.107.234	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:802::200a	15169 (GOOGLE) (GOOGLE)
5	2a00:1450:400... 2a00:1450:4001:80e::2008	15169 (GOOGLE) (GOOGLE)
2	2a02:6ea0:c70... 2a02:6ea0:c700::10	60068 (CDN77 ^_^) (CDN77 ^_^)
2	209.128.119.150 209.128.119.150	7151 (BAYAREA-AS) (BAYAREA-AS)
1	18.66.248.47 18.66.248.47	16509 (AMAZON-02) (AMAZON-02)
2	52.215.254.39 52.215.254.39	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6810:650c	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 4	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:801::2003	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:80f::200e	15169 (GOOGLE) (GOOGLE)
1	142.250.186.162 142.250.186.162	15169 (GOOGLE) (GOOGLE)
2	2001:4860:480... 2001:4860:4802:32::36	15169 (GOOGLE) (GOOGLE)
2	209.128.92.239 209.128.92.239	7151 (BAYAREA-AS) (BAYAREA-AS)
1	2a02:6ea0:c70... 2a02:6ea0:c700::11	60068 (CDN77 ^_^) (CDN77 ^_^)
1	2a02:26f0:480... 2a02:26f0:480:3::210:ee91	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a00:1450:400... 2a00:1450:4001:811::2002	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:400c:c07::9a	15169 (GOOGLE) (GOOGLE)
6	54.190.132.128 54.190.132.128	16509 (AMAZON-02) (AMAZON-02)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.43.14 13.107.43.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
3	2a00:1450:401... 2a00:1450:4017:811::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:806::2003	15169 (GOOGLE) (GOOGLE)
2	2606:4700::68... 2606:4700::6811:915b	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2620:1ec:27::... 2620:1ec:27::cafe:2132	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2606:4700:440... 2606:4700:4400::ac40:9197	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	20.85.30.134 20.85.30.134	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1 2	20.234.93.27 20.234.93.27	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1 3	2600:9000:224... 2600:9000:224a:3200:6:9280:1080:93a1	16509 (AMAZON-02) (AMAZON-02)
1	54.75.54.75 54.75.54.75	16509 (AMAZON-02) (AMAZON-02)
101	30

38 13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:802::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 2a00:1450:4001:80e::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:6ea0:c700::10 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 209.128.119.150 (San Jose, United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-150.bayarea.net

stats.sa-as.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.248.47 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-248-47.dus51.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.215.254.39 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-215-254-39.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:650c (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2620:1ec:c11::200 (United States) 1 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
c.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:801::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:80f::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.186.162 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s08-in-f2.1e100.net

www.googleadservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 209.128.92.239 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-92-239.bayarea.net

api.kickfire.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:6ea0:c700::11 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:480:3::210:ee91 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:811::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c07::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 54.190.132.128 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-190-132-128.us-west-2.compute.amazonaws.com

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.43.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4017:811::2004 (Ireland)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:806::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6811:915b (United States)

ASN13335 (CLOUDFLARENET, US)

diffuser-cdn.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
prism.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2620:1ec:27::cafe:2132 (United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::ac40:9197 (United States)

ASN13335 (CLOUDFLARENET, US)

trackcmp.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 20.85.30.134 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

j.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 20.234.93.27 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

c.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2600:9000:224a:3200:6:9280:1080:93a1 (United States) 1 redirects

ASN16509 (AMAZON-02, US)

s.adroll.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.75.54.75 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-75-54-75.eu-west-1.compute.amazonaws.com

d.adroll.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
45	egain.com www.egain.com — Cisco Umbrella Rank: 337564 hd.egain.com egain.com — Cisco Umbrella Rank: 305585 ebrain.egain.com	985 KB
7	clarity.ms 1 redirects www.clarity.ms — Cisco Umbrella Rank: 579 j.clarity.ms — Cisco Umbrella Rank: 5408 c.clarity.ms — Cisco Umbrella Rank: 1113	26 KB
5	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 49 region1.google-analytics.com — Cisco Umbrella Rank: 2733	20 KB
5	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 89	249 KB
4	adroll.com 1 redirects s.adroll.com — Cisco Umbrella Rank: 2305 d.adroll.com — Cisco Umbrella Rank: 1568	21 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 395 www.linkedin.com — Cisco Umbrella Rank: 485 px4.ads.linkedin.com — Cisco Umbrella Rank: 5675	3 KB
4	gstatic.com fonts.gstatic.com	122 KB
4	bing.com 1 redirects bat.bing.com — Cisco Umbrella Rank: 362 c.bing.com — Cisco Umbrella Rank: 182	13 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 71	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 5448	762 B
3	google.com www.google.com — Cisco Umbrella Rank: 8	762 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 54 stats.g.doubleclick.net — Cisco Umbrella Rank: 119	2 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 18327 key-cdn.printfriendly.com — Cisco Umbrella Rank: 18969	15 KB
2	app-us1.com diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 8160 prism.app-us1.com — Cisco Umbrella Rank: 8216	6 KB
2	kickfire.com api.kickfire.com — Cisco Umbrella Rank: 62118	1 KB
2	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 20430	20 KB
2	sa-as.com stats.sa-as.com — Cisco Umbrella Rank: 47553	1 KB
1	trackcmp.net trackcmp.net — Cisco Umbrella Rank: 7883	362 B
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 780	3 KB
1	googleadservices.com www.googleadservices.com — Cisco Umbrella Rank: 126	15 KB
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 5501	1 KB
101	21

	Domain	Requested by
37	www.egain.com	www.egain.com
6	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
5	www.googletagmanager.com	www.egain.com
4	fonts.gstatic.com	fonts.googleapis.com
4	fonts.googleapis.com	www.egain.com
3	s.adroll.com	1 redirects www.egain.com
3	j.clarity.ms	www.clarity.ms
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
3	bat.bing.com	www.egain.com bat.bing.com
2	c.clarity.ms	1 redirects
2	www.clarity.ms	bat.bing.com www.clarity.ms
2	px.ads.linkedin.com	2 redirects
2	stats.g.doubleclick.net	www.google-analytics.com
2	api.kickfire.com	www.egain.com
2	region1.google-analytics.com	www.googletagmanager.com
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	stats.sa-as.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	d.adroll.com	s.adroll.com
1	c.bing.com	1 redirects
1	trackcmp.net	diffuser-cdn.app-us1.com
1	prism.app-us1.com	diffuser-cdn.app-us1.com
1	diffuser-cdn.app-us1.com	www.egain.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	googleads.g.doubleclick.net	www.googleadservices.com
1	snap.licdn.com	www.egain.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	www.googleadservices.com	www.googletagmanager.com
1	egain.com	www.egain.com
1	ws.zoominfo.com	www.egain.com
1	hd.egain.com	www.egain.com
101	34

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
egain.com
www.youtube.com
community.egain.com
eg5074aprl.egain.cloud
econet.egain.com
media.egain.com
www.nasdaq.com
www.benchmarkportal.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2022-01-20` - `2023-02-21`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
1937640834.rsc.cdn77.org R3	`2022-06-19` - `2022-09-17`	3 months	crt.sh
stats.sa-as.com Sectigo RSA Domain Validation Secure Server CA	`2022-02-14` - `2023-02-14`	a year	crt.sh
hd.egain.com Amazon	`2022-02-09` - `2023-03-10`	a year	crt.sh
*.analytics-egain.com Amazon	`2021-10-06` - `2022-11-04`	a year	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2022-05-04` - `2023-05-04`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 01	`2022-06-10` - `2022-12-10`	6 months	crt.sh
*.gstatic.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
www.googleadservices.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
api.kickfire.com Sectigo RSA Domain Validation Secure Server CA	`2020-07-28` - `2022-07-28`	2 years	crt.sh
1639039923.rsc.cdn77.org R3	`2022-06-18` - `2022-09-16`	3 months	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2022-03-01` - `2023-03-01`	a year	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
www.google.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
www.google.de GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-06-14` - `2023-06-14`	a year	crt.sh
www.clarity.ms DigiCert TLS RSA SHA256 2020 CA1	`2022-02-27` - `2023-02-27`	a year	crt.sh
a.clarity.ms Microsoft Azure TLS Issuing CA 02	`2022-06-07` - `2023-06-02`	a year	crt.sh
s.adroll.com Amazon	`2021-08-02` - `2022-08-31`	a year	crt.sh
adroll.mgr.consensu.org Amazon	`2021-09-09` - `2022-10-08`	a year	crt.sh

This page contains 6 frames:

Primary Page: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
Frame ID: 2B07B9D6C62022C92D97A5B6679D6F23
Requests: 96 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 639290E5A23E0A733A073E14ABCFF0FD
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 183E0DD18B8BD8FA02A26B5BBD7783AF
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: A2F77B89095FBADAB4C6311097819F99
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 343B87960D60CC2EB0B77A99EBC6BC7B
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 137CD482BC653037318381EB81413A8B
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds

Detected technologies

AdRoll (Advertising Networks) Expand

Overall confidence: 100%
Detected patterns

(?:a|s)\.adroll\.com

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Revslider (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/revslider/[/\w-]+/js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

101
Requests

96 %
HTTPS

63 %
IPv6

21
Domains

34
Subdomains

30
IPs

4
Countries

1506 kB
Transfer

3454 kB
Size

38
Cookies

20 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://egain.com/products/
Title: Products

Search URL Search Domain Scan URL

URL: https://egain.com/solutions/
Title: Solutions

Search URL Search Domain Scan URL

URL: https://egain.com/resources/
Title: Resources

Search URL Search Domain Scan URL

URL: https://egain.com/blog/
Title: Blogs

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://eg5074aprl.egain.cloud/system/templates/selfservice/portal/help/customer/locale/en-US/portal/555500000001023
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://econet.egain.com/
Title: eGain Econet Portal

Search URL Search Domain Scan URL

URL: https://egain.com/success/
Title: Success

Search URL Search Domain Scan URL

URL: https://egain.com/success/analyst-recognition/
Title: Analyst Recognition

Search URL Search Domain Scan URL

URL: https://egain.com/success/awards/
Title: Awards

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://egain.com/partners/
Title: Partners

Search URL Search Domain Scan URL

URL: https://egain.com/company/
Title: Company

Search URL Search Domain Scan URL

URL: http://www.nasdaq.com/symbol/egan
Title: EGAN

Search URL Search Domain Scan URL

URL: http://www.benchmarkportal.com/
Title: www.benchmarkportal.com

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 73

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656627975031&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp%3D HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1656627975031%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fcompany%252Fnews%252Fpress-releases%252Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%252F%253Futm_source%253D1on1%2526amp%253D%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656627975031&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp%3D&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656627975031&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp%3D&liSync=true&e_ipv6=AQIS81UNkOp__wAAAYG2uNVp6Yp233X6_4k1qv_TPyjy-Fc9PA9PML4NSlvcV8rMgw

Request Chain 92

https://c.clarity.ms/c.gif HTTP 302
https://c.bing.com/c.gif?CtsSyncId=DC8A9B98D77D4560A468EB30A727C689&RedC=c.clarity.ms&MXFR=05B52E9249FD600539DB3F414DFD6EC0 HTTP 302
https://c.clarity.ms/c.gif?CtsSyncId=DC8A9B98D77D4560A468EB30A727C689&MUID=0C683CBFEEDF6D6B14552D6CEFB46CD1

Request Chain 96

https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
https://s.adroll.com/j/exp/index.js

101 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/ 186 KB
38 KB 614ms
416ms Document
text/html 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

3a6fdcbeffadbe7d934d7a3ee13b307cd0c462572cd6edbe9654e29e97b660c7

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Connection: Keep-Alive
Content-Encoding: gzip
Content-Length: 37767
Content-Type: text/html; charset=UTF-8
Date: Thu, 30 Jun 2022 22:26:13 GMT
Keep-Alive: timeout=5, max=100
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/19600>; rel="alternate"; type="application/json" <https://www.egain.com/?p=19600>; rel=shortlink
Server: Apache/2.4.29 (Ubuntu)
Strict-Transport-Security: max-age=31536000
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 177ms
90ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1477

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 269ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/revslider/public/assets/css/rs6.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
704 B 274ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 290

GET
H/1.1 200
OK swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 17 KB
3 KB 276ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4561-592d7e5d32fc0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 2870

GET
H/1.1 200
OK wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 1 KB
869 B 277ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4c3-592d7e5d32fc0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 455

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 58 KB
35 KB 278ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/includes/css/dashicons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "e688-5db15e3095bd9-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 35730

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 280ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 359ms
90ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 19 Apr 2021 20:13:54 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5c058f80728f0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 364ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 368ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 367ms
90ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/magnific-popup.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
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Accept-Ranges: bytes
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Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
997 B 370ms
90ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/egain/assets/css/third/slick.min.css

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
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Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
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Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 454ms
96ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain/assets/css/style.min.css

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
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Strict-Transport-Security: max-age=31536000
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Connection: Keep-Alive
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Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 31 KB
2 KB 42ms
17ms Stylesheet
text/css 2a00:1450:4001:802::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Thu, 30 Jun 2022 22:21:02 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Thu, 30 Jun 2022 22:26:14 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 30 Jun 2022 22:26:14 GMT

GET
H/1.1 200
OK front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
1 KB 453ms
90ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/cookie-notice/css/front.min.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff

Request headers

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Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "14ce-5db15c40f092f-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1106

GET
H/1.1 200
OK sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 9 KB
3 KB 457ms
90ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25e4-5db15cc9c03a4-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2334

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 108 KB
15 KB 462ms
95ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/egain-child/css/custom.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Fri, 22 Apr 2022 19:40:34 GMT
Server: Apache/2.4.29 (Ubuntu)
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Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
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GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 458ms
91ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e62ebd40-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5666

GET
H/1.1 200
OK jquery.min.js Show response
www.egain.com/includes/js/jquery/ 87 KB
31 KB 463ms
94ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/jquery/jquery.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15db1-5db15e30c1aff-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 30908

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 11 KB
4 KB 545ms
91ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2bd8-5db15e30bdc7f-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 4169

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 552ms
98ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 556ms
99ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Transfer-Encoding: chunked
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
1012 B 548ms
90ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/sticky-header-oceanwp//main.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 585

GET
H/1.1 200
OK front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 8 KB
2 KB 90ms
90ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/cookie-notice/js/front.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

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Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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GET
H/1.1 200
OK custom_script_1.js Show response
www.egain.com/egain-child/ 26 KB
5 KB 636ms
92ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain-child/custom_script_1.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

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Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
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GET
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69 KB 60ms
35ms Script
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GOOGLE

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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 106 KB
40 KB 47ms
22ms Script
application/javascript 2a00:1450:4001:80e::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 110 KB
43 KB 45ms
21ms Script
application/javascript 2a00:1450:4001:80e::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=AW-946629603

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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980 B 114ms
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image/png 2a02:6ea0:c700::10
CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
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URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
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GET
H/1.1 200
OK eGain-logo-300.png
www.egain.com/egain-media/2022/02/ 9 KB
9 KB 98ms
91ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain-media/2022/02/eGain-logo-300.png

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

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Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
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GET
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14 KB 105ms
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CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
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GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 5 KB
2 KB 91ms
90ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/imagesloaded.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Date: Thu, 30 Jun 2022 22:26:14 GMT
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GET
H/1.1 200
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7 KB 91ms
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application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/third/magnific-popup.min.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

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Date: Thu, 30 Jun 2022 22:26:14 GMT
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GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
988 B 92ms
91ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/third/lightbox.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Resource Hash

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Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
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GET
H/1.1 200
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32 KB 99ms
95ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/main.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

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Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
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GET
H/1.1 200
OK sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 119 KB
40 KB 103ms
98ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

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Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
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Accept-Ranges: bytes
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GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
1 KB 94ms
90ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/hoverIntent.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
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Strict-Transport-Security: max-age=31536000
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Connection: Keep-Alive
Accept-Ranges: bytes
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Content-Length: 705

GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 30 KB
5 KB 92ms
91ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/megamenu/js/maxmegamenu.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

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Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:24:47 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7741-5db15c874035f-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 4877

GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 93ms
93ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "c663-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 14063

GET
H/1.1 200
OK chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 3 KB
4 KB 90ms
90ms Image
image/svg+xml 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain-media/2022/02/chat-launch-2.svg

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
X-Content-Type-Options: nosniff
Last-Modified: Fri, 18 Feb 2022 20:10:15 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "d4c-5d850789313d7"
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Connection: Keep-Alive
Accept-Ranges: bytes
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Content-Length: 3404

GET
H/1.1 200
OK live.js Show response
stats.sa-as.com/ 1 KB
986 B 624ms
151ms Script
text/javascript 209.128.119.150
BAYAREA-AS

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https://stats.sa-as.com/live.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

209.128.119.150 San Jose, United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

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Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:13 GMT
Content-Encoding: gzip
Last-Modified: Fri, 14 Apr 2017 20:48:27 GMT
Server: Apache
ETag: "2800c0-52e-54d2690345cc0"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: text/javascript
Connection: close
Accept-Ranges: bytes
Content-Length: 630

GET
H2 200 css
fonts.googleapis.com/ 3 KB
584 B 18ms
16ms Stylesheet
text/css 2a00:1450:4001:802::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Thu, 30 Jun 2022 22:26:14 GMT
server: ESF
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date: Thu, 30 Jun 2022 22:26:14 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 30 Jun 2022 22:26:14 GMT

GET
H2 200 css
fonts.googleapis.com/ 5 KB
706 B 18ms
16ms Stylesheet
text/css 2a00:1450:4001:802::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Thu, 30 Jun 2022 22:10:01 GMT
server: ESF
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date: Thu, 30 Jun 2022 22:26:14 GMT
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content-type: text/css; charset=utf-8
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cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 30 Jun 2022 22:26:14 GMT

GET
H2 200 css
fonts.googleapis.com/ 8 KB
784 B 20ms
18ms Stylesheet
text/css 2a00:1450:4001:802::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Thu, 30 Jun 2022 22:11:25 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Thu, 30 Jun 2022 22:26:14 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
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cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 30 Jun 2022 22:26:14 GMT

GET
H3 200 gtm.js Show response
www.googletagmanager.com/ 165 KB
52 KB 44ms
27ms Script
application/javascript 2a00:1450:4001:80e::2008
GOOGLE

General

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Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:14 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 53487
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last-modified: Thu, 30 Jun 2022 21:18:51 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 30 Jun 2022 22:26:14 GMT

GET
H/1.1 200
OK bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 93 KB
93 KB 92ms
14ms Image
image/jpeg 18.66.248.47
AMAZON-02

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Full URL: https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.47 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-47.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 21:53:57 GMT
Via: 1.1 8e487d5d50ba943ec340041b0945bbf4.cloudfront.net (CloudFront)
Last-Modified: Mon, 06 Jun 2022 04:45:15 GMT
Server: AmazonS3
Age: 1938
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X-Cache: Hit from cloudfront
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X-Amz-Cf-Id: orEGdjZkoP5RKsBVpsIOMIOXzS_LNIsgEQFV4X0K7OSOUdi0FzpR_w==

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/onetag/ Frame 6392 16 KB
16 KB 160ms
58ms Script
text/javascript 52.215.254.39
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.215.254.39 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-52-215-254-39.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:14 GMT
cache-control: max-age=86400
server
content-type: text/javascript;charset=utf-8
expires: Fri, 01 Jul 2022 22:26:14 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 122 KB
43 KB 38ms
38ms Script
application/javascript 2a00:1450:4001:80e::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:14 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 44044
x-xss-protection: 0
last-modified: Thu, 30 Jun 2022 21:18:51 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 30 Jun 2022 22:26:14 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 2 KB
1 KB 496ms
467ms Script
text/javascript 2606:4700::6810:650c
CLOUDFLARENET

General

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Full URL

https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare / Express

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:15 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: Express
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/javascript
access-control-allow-origin: *
access-control-allow-credentials: true
cf-ray: 723a528aca379010-FRA
access-control-allow-headers: Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
via: 1.1 google

GET
H2 200 bat.js Show response
bat.bing.com/ 38 KB
12 KB 66ms
33ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Full URL

https://bat.bing.com/bat.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

0fcff9391b8f4560e9bc64c28dcd9101f66de7b93676ea8cc254980567f663db

Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

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GET
H/1.1 200
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egain.com/egain-media/2019/09/ 305 KB
305 KB 2225ms
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image/jpeg 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://egain.com/egain-media/2019/09/bg-news.jpg

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:16 GMT
X-Content-Type-Options: nosniff
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font/woff2 2a00:1450:4001:801::2003
GOOGLE

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https://fonts.gstatic.com/s/opensans/v29/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

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Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

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Reverse DNS

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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Mon, 27 Jun 2022 23:32:09 GMT
x-content-type-options: nosniff
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GET
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fonts.gstatic.com/s/opensanscondensed/v23/ 16 KB
16 KB 17ms
16ms Font
font/woff2 2a00:1450:4001:801::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2

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Protocol

Security

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Server

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 22:29:29 GMT
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expires: Wed, 28 Jun 2023 22:29:29 GMT

GET
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fonts.gstatic.com/s/opensanscondensed/v23/ 15 KB
15 KB 15ms
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font/woff2 2a00:1450:4001:801::2003
GOOGLE

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https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Protocol

Security

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Server

2a00:1450:4001:801::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Security Headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

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GET
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47 KB 19ms
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font/woff2 2a00:1450:4001:801::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensans/v29/memtYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWqWuU6F.woff2

Requested by

Protocol

Security

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Server

2a00:1450:4001:801::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Security Headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Mon, 27 Jun 2022 10:55:16 GMT
x-content-type-options: nosniff
age: 300658
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accept-ranges: bytes
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expires: Tue, 27 Jun 2023 10:55:16 GMT

GET
H/1.1 200
OK fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 75 KB
76 KB 99ms
89ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

Referer: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "12d68-592d7e64d41c0"
Strict-Transport-Security: max-age=31536000
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 77160

GET
H/1.1 200
OK Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 29 KB
30 KB 127ms
90ms Font
text/plain 13.82.107.234
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Full URL

https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:14 GMT
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7570-592d7e64d41c0"
Strict-Transport-Security: max-age=31536000
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 30064

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 49 KB
20 KB 35ms
7ms Script
text/javascript 2a00:1450:4001:80f::200e
GOOGLE

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
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server: Golfe2
age: 5406
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content-length: 20006
expires: Thu, 30 Jun 2022 22:56:08 GMT

GET
H2 200 conversion_async.js Show response
www.googleadservices.com/pagead/ 40 KB
15 KB 58ms
29ms Script
text/javascript 142.250.186.162
GOOGLE

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https://www.googleadservices.com/pagead/conversion_async.js

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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.186.162 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra24s08-in-f2.1e100.net

Software

cafe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:14 GMT
content-encoding: gzip
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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server: cafe
etag: 11137310801552021614
vary: Accept-Encoding
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cache-control: private, max-age=3600
timing-allow-origin: *
expires: Thu, 30 Jun 2022 22:26:14 GMT

POST
H2 204 collect
region1.google-analytics.com/g/ 0
346 B 40ms
15ms Ping
text/plain 2001:4860:4802:32::36
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Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe6t0&_p=2135815083&_z=ccd.v9B&cid=1336360353.1656627975&ul=en-us&sr=1600x1200&_s=1&sid=1656627974&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&dt=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&en=page_view&_fv=1&_nsi=1&_ss=1&_ee=1
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URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:14 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
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content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK gip Show response
api.kickfire.com/ 28 B
311 B 469ms
152ms XHR
text/html 209.128.92.239
BAYAREA-AS

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Full URL

https://api.kickfire.com/gip

Requested by

Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-92-239.bayarea.net

Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Request headers

Accept: */*
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:15 GMT
Server: Apache
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475 B 643ms
643ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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https://bat.bing.com/p/action/56380144.js

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Host: bat.bing.com
URL: https://bat.bing.com/bat.js

Protocol

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TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

Software

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Security Headers

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Request headers

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POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 30ms
14ms XHR
text/plain 2a00:1450:4001:80f::200e
GOOGLE

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https://www.google-analytics.com/j/collect?v=1&_v=j96&a=2135815083&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&ul=en-us&de=UTF-8&dt=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAAC~&jid=2007047019&gjid=393867180&cid=1336360353.1656627975&tid=UA-15835029-4&_gid=940272280.1656627975&_r=1&gtm=2ou6t0&z=349016940

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:80f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

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Software

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Resource Hash

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Request headers

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Response headers

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date: Thu, 30 Jun 2022 22:26:14 GMT
x-content-type-options: nosniff
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server: Golfe2
content-type: text/plain
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POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 28ms
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text/plain 2a00:1450:4001:80f::200e
GOOGLE

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j96&a=2135815083&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&ul=en-us&de=UTF-8&dt=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=318821067&gjid=731613846&cid=1336360353.1656627975&tid=UA-15835029-4&_gid=940272280.1656627975&_r=1&gtm=2wg6t0NC9SGDL&z=966598761

Requested by

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URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

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Software

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Resource Hash

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Security Headers

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Request headers

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Content-Type: text/plain

Response headers

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date: Thu, 30 Jun 2022 22:26:14 GMT
x-content-type-options: nosniff
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server: Golfe2
content-type: text/plain
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content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 a Show response
key-cdn.printfriendly.com/api/v3/domain_settings/ 160 B
538 B 132ms
8ms Script
text/javascript 2a02:6ea0:c700::11
CDN77 ^_^

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Full URL: https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by: Host: cdn.printfriendly.com
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Protocol: H2
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Response headers

x-77-pop: frankfurtDE
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GET
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3 KB 44ms
8ms Script
application/x-javascript 2a02:26f0:480:3::210:ee91
AKAMAI-ASN1

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Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
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Response headers

Date: Thu, 30 Jun 2022 22:26:15 GMT
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Last-Modified: Wed, 13 Apr 2022 23:25:22 GMT
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GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 3 KB
2 KB 43ms
20ms Script
text/javascript 2a00:1450:4001:811::2002
GOOGLE

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https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1656627974985&cv=9&fst=1656627974985&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6t0&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&tiba=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4

Requested by

Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Software

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expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
441 B 58ms
20ms XHR
text/plain 2a00:1450:400c:c07::9a
GOOGLE

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1336360353.1656627975&jid=2007047019&gjid=393867180&_gid=940272280.1656627975&_u=YADAAUAAAAAAAC~&z=78430665

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c07::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

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Software

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Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
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expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 58ms
20ms XHR
text/plain 2a00:1450:400c:c07::9a
GOOGLE

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1336360353.1656627975&jid=318821067&gjid=731613846&_gid=940272280.1656627975&_u=YADAAUABAAAAAC~&z=1908216721

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c07::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

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Request headers

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Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
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server: Golfe2
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content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 egain-chat.js Show response
ebrain.egain.com/system/templates/chat/ 4 KB
2 KB 816ms
366ms Script
application/x-javascript 54.190.132.128
AMAZON-02

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-chat.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.190.132.128 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-54-190-132-128.us-west-2.compute.amazonaws.com

Software

Server /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:15 GMT
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strict-transport-security: max-age=31536000; includeSubDomains; preload
x-amz-apigw-id: UjppNFr6vHcFyzw=
content-length: 1369

GET
H2 200 allow_cobrowse.js Show response
ebrain.egain.com/system/cb/admin/js/ 24 KB
24 KB 811ms
361ms Script
application/javascript 54.190.132.128
AMAZON-02

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Full URL

https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.190.132.128 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: cache
date: Thu, 30 Jun 2022 22:26:15 GMT
x-content-type-options: nosniff
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x-frame-options: SAMEORIGIN
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strict-transport-security: max-age=31536000; includeSubDomains; preload
accept-ranges: bytes
content-length: 24362
x-ua-compatible: IE=EmulateIE9

GET
H2 200 Offers.egain Show response
ebrain.egain.com/system/ 294 B
2 KB 812ms
364ms Script
text/javascript 54.190.132.128
AMAZON-02

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Full URL

https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&egofferpagetitle=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&egofferpatternchecksum=

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.190.132.128 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-54-190-132-128.us-west-2.compute.amazonaws.com

Software

Server /

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
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Response headers

date: Thu, 30 Jun 2022 22:26:15 GMT
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GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/iframe/ Frame 183E 4 KB
4 KB 32ms
32ms Document
text/html 52.215.254.39
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
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Request headers

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Response headers

cache-control: max-age=86400
content-type: text/html;charset=utf-8
date: Thu, 30 Jun 2022 22:26:15 GMT
expires: Fri, 01 Jul 2022 22:26:15 GMT
server

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656627975031&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-des...
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https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656627975031&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-de...

0
265 B

242ms
172ms

Image
application/javascript

13.107.43.14
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656627975031&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp%3D&liSync=true&e_ipv6=AQIS81UNkOp__wAAAYG2uNVp6Yp233X6_4k1qv_TPyjy-Fc9PA9PML4NSlvcV8rMgw
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Request headers

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Response headers

date: Thu, 30 Jun 2022 22:26:15 GMT
x-li-pop: afd-prod-ltx1-x
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content-type: application/javascript
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Redirect headers

date: Thu, 30 Jun 2022 22:26:15 GMT
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GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
154 B 173ms
71ms Image
image/gif 2a00:1450:4017:811::2004
GOOGLE

General

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Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1656627974985&cv=9&fst=1656626400000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6t0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&tiba=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&async=1&fmt=3&is_vtc=1&random=1529863880&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4017:811::2004 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:15 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
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content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
548 B 43ms
21ms Image
image/gif 2a00:1450:4001:806::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1656627974985&cv=9&fst=1656626400000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6t0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&tiba=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&async=1&fmt=3&is_vtc=1&random=1529863880&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:15 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
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content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 147ms
70ms Image
image/gif 2a00:1450:4017:811::2004
GOOGLE

General

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Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1336360353.1656627975&jid=2007047019&_u=YADAAUAAAAAAAC~&z=1919201986

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4017:811::2004 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:15 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
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content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 19ms
19ms Image
image/gif 2a00:1450:4001:806::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1336360353.1656627975&jid=2007047019&_u=YADAAUAAAAAAAC~&z=1919201986

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:15 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
501 B 144ms
68ms Image
image/gif 2a00:1450:4017:811::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1336360353.1656627975&jid=318821067&_u=YADAAUABAAAAAC~&z=667662844

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4017:811::2004 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:15 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 18ms
18ms Image
image/gif 2a00:1450:4001:806::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1336360353.1656627975&jid=318821067&_u=YADAAUABAAAAAC~&z=667662844

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:15 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK index.php
stats.sa-as.com/ 95 B
426 B 614ms
155ms Image
image/png 209.128.119.150
BAYAREA-AS

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://stats.sa-as.com/index.php?DID=260122&MyPage=undefined&MyID=undefined&MySearch=undefined&TitleTag=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&Hst=www.egain.com&width=1600&height=1200&ColDep=24&Lang=en-US&Cook=true&Page=%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F&Reff=&FullPage=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&PMCD=https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp&r=0.38941209306556845

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

209.128.119.150 San Jose, United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-119-150.bayarea.net

Software

Apache /

Resource Hash

3eb10792d1f0c7e07e7248273540f1952d9a5a2996f4b5df70ab026cd9f05517

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:34:46 GMT
Content-Encoding: gzip
Server: Apache
Vary: Accept-Encoding
P3P: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Connection: close
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: IMAGE/PNG
Content-Length: 102

GET
H2 200 diffuser.js Show response
diffuser-cdn.app-us1.com/diffuser/ 24 KB
6 KB 47ms
18ms Script
application/javascript 2606:4700::6811:915b
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:915b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 15eb202865d1d835fae2eff61bb922fa91fb4064a1fb850ebadab1f190782648

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:15 GMT
content-encoding: gzip
cf-cache-status: HIT
age: 181
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x-cache: Hit from cloudfront
last-modified: Thu, 21 Oct 2021 17:42:06 GMT
server: cloudflare
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expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
via: 1.1 2816426ad1adbedbdd23d4cdf80c2de2.cloudfront.net (CloudFront)
cache-control: public, max-age=300
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x-amz-cf-id: HKnQtoO6Ea4vTIn1JV_-7Rfy1Lr4qaY8IVcREb18X5ThtHt5Ap6Elg==

GET
H2 204 0
bat.bing.com/action/ 0
175 B 35ms
34ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=339f656b-23d0-40a3-840b-c2ebf18cf6a3&sid=a78463c0f8c311ecab8be104bd764187&vid=a7849800f8c311ecbf0d133f049bf2e7&vids=1&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries,%20Survey%20Finds&p=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&r=&lt=1939&evt=pageLoad&msclkid=N&sv=1&rn=941207

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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date: Thu, 30 Jun 2022 22:26:14 GMT
x-cache: CONFIG_NOCACHE
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GET
H/1.1 200
OK company:(all) Show response
api.kickfire.com/v3/ 600 B
1002 B 175ms
175ms XHR
application/json 209.128.92.239
BAYAREA-AS

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Full URL

https://api.kickfire.com/v3/company:(all)?ip=UEvd5Iu%2BAauIaG03mA%3D%3D&key=036574b8a13c1c85

Requested by

Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

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Software

Apache /

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Request headers

Accept: application/json, text/javascript, */*; q=0.01
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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:26:15 GMT
Server: Apache
Strict-Transport-Security: max-age=15552000; includeSubDomains
Access-Control-Allow-Methods: *
Content-Type: application/json; charset=utf-8
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GET
H2 200 / Show response
prism.app-us1.com/ 246 B
393 B 180ms
171ms Script
application/javascript 2606:4700::6811:915b
CLOUDFLARENET

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Full URL: https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp
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Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:915b , United States, ASN13335 (CLOUDFLARENET, US),
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:15 GMT
content-encoding: gzip
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/7.4.28
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
content-type: application/javascript
cache-control: no-cache, private
x-envoy-upstream-service-time: 59
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GET
H2 200 56380144 Show response
www.clarity.ms/tag/uet/ 2 KB
2 KB 244ms
114ms Script
application/x-javascript 2620:1ec:27::cafe:2132
MICROSOFT-CORP-MS...

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Full URL: https://www.clarity.ms/tag/uet/56380144
Requested by: Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol: H2
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Server: 2620:1ec:27::cafe:2132 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:15 GMT
x-powered-by: ASP.NET
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GET
H2 200 t_prism_sitemessages.php Show response
trackcmp.net/ 0
362 B 152ms
116ms Script
text/javascript 2606:4700:4400::ac40:9197
CLOUDFLARENET

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Full URL: https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=78237c64-600a-4455-98a2-d67fdf11997e&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp
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Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:15 GMT
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/7.1.33
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
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GET
H2 200 egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame A2F7 116 KB
21 KB 367ms
365ms Script
application/x-javascript 54.190.132.128
AMAZON-02

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.190.132.128 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

Server /

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X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: Server
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x-amz-apigw-id: UjppRHCQvHcFnfw=
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GET
H2 200 getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
919 B 211ms
210ms Script
application/javascript 54.190.132.128
AMAZON-02

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Full URL

https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.190.132.128 Boardman, United States, ASN16509 (AMAZON-02, US),

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Software

Resource Hash

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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:15 GMT
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
content-type: application/javascript;charset=UTF-8
cache-control: no-cache
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content-length: 195
x-ua-compatible: IE=EmulateIE9

GET
H2 200 clarity.js Show response
www.clarity.ms/eus2-d/s/0.6.34/ 53 KB
23 KB 110ms
110ms Script
application/javascript 2620:1ec:27::cafe:2132
MICROSOFT-CORP-MS...

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Full URL: https://www.clarity.ms/eus2-d/s/0.6.34/clarity.js
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/tag/uet/56380144
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:27::cafe:2132 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: / ASP.NET
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:15 GMT
content-encoding: br
etag: "1d88bc3d8d26054"
last-modified: Wed, 01 Jun 2022 12:22:22 GMT
x-powered-by: ASP.NET
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content-type: application/javascript;charset=utf-8
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POST
H2 204 collect Show response
j.clarity.ms/ 0
175 B 515ms
287ms XHR
text/plain 20.85.30.134
MICROSOFT-CORP-MS...

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Full URL: https://j.clarity.ms/collect
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-d/s/0.6.34/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.85.30.134 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

Accept: application/x-clarity-gzip
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accept-language: de-DE,de;q=0.9
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Response headers

access-control-allow-origin: https://www.egain.com
date: Thu, 30 Jun 2022 22:26:15 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:3f60b293-70d6-4805-b0bb-3484f0a73bf0

POST
H2 204 collect Show response
j.clarity.ms/ 0
48 B 298ms
298ms XHR
text/plain 20.85.30.134
MICROSOFT-CORP-MS...

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Full URL: https://j.clarity.ms/collect
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-d/s/0.6.34/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.85.30.134 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

Accept: application/x-clarity-gzip
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accept-language: de-DE,de;q=0.9
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Response headers

access-control-allow-origin: https://www.egain.com
date: Thu, 30 Jun 2022 22:26:16 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:3f60b293-70d6-4805-b0bb-3484f0a73bf0

GET
H2

200

c.gif
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https://c.clarity.ms/c.gif
https://c.bing.com/c.gif?CtsSyncId=DC8A9B98D77D4560A468EB30A727C689&RedC=c.clarity.ms&MXFR=05B52E9249FD600539DB3F414DFD6EC0
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42 B
369 B

27ms
27ms

Image
image/gif

20.234.93.27
MICROSOFT-CORP-MS...

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Full URL: https://c.clarity.ms/c.gif?CtsSyncId=DC8A9B98D77D4560A468EB30A727C689&MUID=0C683CBFEEDF6D6B14552D6CEFB46CD1
Protocol: H2
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Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:16 GMT
last-modified: Fri, 20 May 2022 21:53:17 GMT
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
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Redirect headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:16 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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x-powered-by: ASP.NET
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cache-control: private, no-cache, proxy-revalidate, no-store
content-length: 0

GET
H2 200 checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 343B 0
0 175ms
174ms Document
text/html 54.190.132.128
AMAZON-02

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Full URL

https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.190.132.128 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-54-190-132-128.us-west-2.compute.amazonaws.com

Software

Resource Hash

Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
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Response headers

accept-encoding: compress,gzip
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cache-control: max-age=86400
content-length: 1457
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
content-type: text/html
date: Thu, 30 Jun 2022 22:26:17 GMT
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pragma: cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-ua-compatible: IE=EmulateIE9

POST
H2 204 collect Show response
j.clarity.ms/ 0
48 B 97ms
96ms XHR
text/plain 20.85.30.134
MICROSOFT-CORP-MS...

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Full URL: https://j.clarity.ms/collect
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-d/s/0.6.34/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.85.30.134 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Thu, 30 Jun 2022 22:26:18 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:3f60b293-70d6-4805-b0bb-3484f0a73bf0

GET
H/1.1 200
OK roundtrip.js Show response
s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/ 65 KB
19 KB 75ms
18ms Script
text/javascript 2600:9000:224a:3200:6:9280:1080:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&amp
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:224a:3200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: beb6ea20f7cf8d9c058f4d77b76e5b364a1cb921c7839b08fbc980592018ae81

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Thu, 30 Jun 2022 22:07:17 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Age: 1143
X-Amz-Server-Side-Encryption: AES256
Transfer-Encoding: chunked
X-Cache: Hit from cloudfront
Connection: keep-alive
Via: 1.1 5e696cef0c57cc6cd171bf72fe757bf4.cloudfront.net (CloudFront)
Last-Modified: Thu, 30 Jun 2022 21:20:19 GMT
Server: AmazonS3
Etag: W/"6587725d3f72862784afa3d7c6b95b98"
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
X-Amz-Version-Id: dKh955zxMTR5dHXrAQituMjzY8InR7.e
Access-Control-Allow-Origin: *
Cache-Control: max-age=3600, must-revalidate
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: DUS51-P1
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: ATXHzmIfYgO1yhtpFugaszw4-xDarvDbL9SPl5vLkhXYcY75lum4CQ==

GET
H/1.1

200
OK

index.js Show response
s.adroll.com/j/exp/
Redirect Chain

https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js
https://s.adroll.com/j/exp/index.js

28 B
785 B

10ms
10ms

Script
application/javascript

2600:9000:224a:3200:6:9280:1080:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://s.adroll.com/j/exp/index.js
Protocol: HTTP/1.1
Server: 2600:9000:224a:3200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: f59e5f34a941183aacaed25322ac0856628493c2cfd936ded3fddc0a49510e52

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

X-Amz-Version-Id: QCXe6z8Ijv28a3Z6pj7cPKMX4fdClAik
Via: 1.1 5e696cef0c57cc6cd171bf72fe757bf4.cloudfront.net (CloudFront)
Etag: "5816cced8568d223aa09d889f300692b"
Age: 78129
X-Amz-Server-Side-Encryption: AES256
X-Cache: Hit from cloudfront
Connection: keep-alive
Vary: Accept-Encoding
Content-Length: 28
Last-Modified: Wed, 18 May 2022 19:09:46 GMT
Server: AmazonS3
Date: Thu, 30 Jun 2022 00:44:32 GMT
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: DUS51-P1
Accept-Ranges: bytes
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: DwYz-v2uR_9aP_q5Cb81htMJ-phbm7gUtPemFiYurX2iiLrcAXib3A==

Redirect headers

Date: Thu, 30 Jun 2022 08:18:58 GMT
Via: 1.1 5e696cef0c57cc6cd171bf72fe757bf4.cloudfront.net (CloudFront)
Age: 50840
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 0
Server: AmazonS3
Location: https://s.adroll.com/j/exp/index.js
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: application/xml
Access-Control-Allow-Origin: *
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: DUS51-P1
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: sQIskNmZG0rpK-AynHIes3JkWhx8CASabIidaQh82HEBFuNlz74vcA==

POST
H3 204 collect
region1.google-analytics.com/g/ 0
17 B 31ms
14ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe6t0&_p=2135815083&_z=ccd.v9B&cid=1336360353.1656627975&ul=en-us&sr=1600x1200&_s=2&sid=1656627974&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&dt=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&en=page_view&_et=53
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 30 Jun 2022 22:26:19 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 FINC2MQIPFCK7P2ZQZKQT3 Show response
d.adroll.com/consent/check/ 462 B
555 B 110ms
30ms Script
application/javascript 54.75.54.75
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26amp&_s=e0f2a7d591642409fd4dff977b1bc2a7&_b=2
Requested by: Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.75.54.75 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-54-75-54-75.eu-west-1.compute.amazonaws.com
Software: nginx/1.20.0 /
Resource Hash: 0522960f8c16c64fae9e03467b928d6be4dcbc35932240447189b209d85afb28

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Thu, 30 Jun 2022 22:26:20 GMT
server: nginx/1.20.0
content-length: 462
content-type: application/javascript

GET checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 137C 0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Verdicts & Comments Add Verdict or Comment

201 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

38 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node0t15udkdr9sx91pj380ps9jayl636595.node0
.egain.com/	1970-01-20 06:20:03	Name: _gcl_au Value: 1.1.1697415833.1656627975
.bing.com/	1970-01-20 13:32:03	Name: MUID Value: 0C683CBFEEDF6D6B14552D6CEFB46CD1
www.egain.com/	1969-12-31 23:59:59	Name: kickfire_api_session_cookie Value: 1
.egain.com/	1970-01-20 04:53:39	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=(none)\|utmccn=(not set)
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.egain.com/	1970-01-20 21:41:39	Name: _ga_P0WWZ4WL9G Value: GS1.1.1656627974.1.1.1656627974.0
.egain.com/	1970-01-20 21:41:39	Name: _ga Value: GA1.2.1336360353.1656627975
.egain.com/	1970-01-20 04:11:54	Name: _gid Value: GA1.2.940272280.1656627975
.egain.com/	1970-01-20 04:10:28	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 04:10:28	Name: _gat_UA-15835029-4 Value: 1
.doubleclick.net/	1970-01-20 04:10:28	Name: test_cookie Value: CheckForPermission
www.egain.com/	1970-01-20 12:56:03	Name: EG-U-ID Value: A74a9a562a-0446-4040-b551-cb8160131dd9
www.egain.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: B11b23a714-7e2b-48b8-82c2-ffeafd5164a4
.linkedin.com/	1970-01-20 04:53:39	Name: UserMatchHistory Value: AQI39yDhFV-G_gAAAYG2uNP3_m1YqWkq7TcHdPftYkqemUReg0x-AOoEi_zA1K-l5GPgS4s4J5WepQ
.linkedin.com/	1970-01-20 04:53:39	Name: AnalyticsSyncHistory Value: AQLqaLid2FhsJwAAAYG2uNP3YQF-BF9CIc3yFD7lm8J8R0w_AmqLU-jVg2bmAbUKAFHhx5GY-bOopefmyueh7g
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 21:42:21	Name: bcookie Value: "v=2&76ab54f9-d607-4bba-83f8-63d4bdd77788"
.linkedin.com/	1970-01-20 04:11:54	Name: lidc Value: "b=TGST06:s=T:r=T:a=T:p=T:g=2453:u=1:x=1:i=1656627975:t=1656714375:v=2:sig=AQFyw6_AVHE8mT0LLpsQEN9qwdJTZe2q"
.ws.zoominfo.com/	1970-01-20 12:56:03	Name: visitorId Value: 2af5a1647e9a16acef2e6966f2d51856fb5f09c109ef5cdd6ef76be68d564dc0
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 21:42:21	Name: bscookie Value: "v=1&2022063022261508f7e5b6-fe3f-4d90-8942-6c26c7594ef2AQEw2T4Tp4GzFP6hLUPRz3eY-zRB0led"
.linkedin.com/	1970-01-20 21:41:25	Name: li_gc Value: MTswOzE2NTY2Mjc5NzU7MjswMjH+mMWhZCL7JyCyKEqWrPoGAADXFdjn1PG4BkzyUAU9tg==
.egain.com/	1970-01-20 04:11:54	Name: _uetsid Value: a78463c0f8c311ecab8be104bd764187
.egain.com/	1970-01-20 13:32:03	Name: _uetvid Value: a7849800f8c311ecbf0d133f049bf2e7
prism.app-us1.com/	1970-01-20 04:53:39	Name: prism_68298682 Value: 78237c64-600a-4455-98a2-d67fdf11997e
.egain.com/	1970-01-20 04:53:39	Name: prism_68298682 Value: 78237c64-600a-4455-98a2-d67fdf11997e
ebrain.egain.com/	1970-01-20 04:20:32	Name: AWSALBTG Value: uzYH9V2XqaqaSDx1asazT0LSYzqQr/xYR/Y9j58d9lVzqlPk0WU1nIM//THI9eEZF6qXG3vdWWBACgnWszw+WyK/BxhY/MkE63+BOvzAmw7RgMNve0EOuM7PLu4Z0H9QvgB6xZjnloZqV2t9auzCKNYfBGFGTuy+bnbkv61JcjvjQ+FnS/k=
ebrain.egain.com/	1970-01-20 04:20:32	Name: AWSALBTGCORS Value: uzYH9V2XqaqaSDx1asazT0LSYzqQr/xYR/Y9j58d9lVzqlPk0WU1nIM//THI9eEZF6qXG3vdWWBACgnWszw+WyK/BxhY/MkE63+BOvzAmw7RgMNve0EOuM7PLu4Z0H9QvgB6xZjnloZqV2t9auzCKNYfBGFGTuy+bnbkv61JcjvjQ+FnS/k=
www.clarity.ms/	1970-01-20 12:56:03	Name: CLID Value: 8d198461289d4eaab47fa30fd337eca1.20220630.20230630
.egain.com/	1970-01-20 12:56:03	Name: _clck Value: 8wwlkj\|1\|f2r\|0
.egain.com/	1970-01-20 04:11:54	Name: _clsk Value: lqfpkb\|1656627976632\|1\|1\|j.clarity.ms/collect
.c.bing.com/	1970-01-20 13:32:03	Name: SRM_B Value: 0C683CBFEEDF6D6B14552D6CEFB46CD1
.c.clarity.ms/	1969-12-31 23:59:59	Name: SM Value: C
.clarity.ms/	1970-01-20 13:32:03	Name: MUID Value: 0C683CBFEEDF6D6B14552D6CEFB46CD1
.c.clarity.ms/	1970-01-20 04:10:28	Name: ANONCHK Value: 0
ebrain.egain.com/	1970-01-20 04:20:32	Name: AWSALB Value: J10R68kwrodJw+N9K9rtF3FNU+u2bxduT5hyiJbGybDmz6YBa8u2+JJQq01qtmannrnFLFMDKN+/yr1K4b7IkpjS2cakJLEQdjUaSa2FcXRN2rVKSmNIHTRPuw23KntgTFisj3w3UOCqWEZ08Bx6K83QZKwDf5/+L5iKa0oBPOjKL8IEpLijWQgb6FfnBw==
ebrain.egain.com/	1970-01-20 04:20:32	Name: AWSALBCORS Value: J10R68kwrodJw+N9K9rtF3FNU+u2bxduT5hyiJbGybDmz6YBa8u2+JJQq01qtmannrnFLFMDKN+/yr1K4b7IkpjS2cakJLEQdjUaSa2FcXRN2rVKSmNIHTRPuw23KntgTFisj3w3UOCqWEZ08Bx6K83QZKwDf5/+L5iKa0oBPOjKL8IEpLijWQgb6FfnBw==

4 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
security	error	Message: Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security	error	URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210) Message: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').
security	error	Message: Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security	error	URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210) Message: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
diffuser-cdn.app-us1.com
ebrain.egain.com
egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
j.clarity.ms
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
s.adroll.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
trackcmp.net
ws.zoominfo.com
www.clarity.ms
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
ebrain.egain.com
13.107.43.14
13.82.107.234
142.250.186.162
18.66.248.47
20.234.93.27
20.85.30.134
2001:4860:4802:32::36
209.128.119.150
209.128.92.239
2600:9000:224a:3200:6:9280:1080:93a1
2606:4700:4400::ac40:9197
2606:4700::6810:650c
2606:4700::6811:915b
2620:1ec:21::14
2620:1ec:27::cafe:2132
2620:1ec:c11::200
2a00:1450:4001:801::2003
2a00:1450:4001:802::200a
2a00:1450:4001:806::2003
2a00:1450:4001:80e::2008
2a00:1450:4001:80f::200e
2a00:1450:4001:811::2002
2a00:1450:400c:c07::9a
2a00:1450:4017:811::2004
2a02:26f0:480:3::210:ee91
2a02:6ea0:c700::10
2a02:6ea0:c700::11
52.215.254.39
54.190.132.128
54.75.54.75
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
00e67a6bb1601297c954a9c6438eb956f4ca87253683fb348d1bda64cee7d1ca
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
0522960f8c16c64fae9e03467b928d6be4dcbc35932240447189b209d85afb28
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
0f2fca0159abe9ce20aae31bafcb331a7278a3fbb7623f68b8a48f7de7c61a04
0fcff9391b8f4560e9bc64c28dcd9101f66de7b93676ea8cc254980567f663db
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
14f2ec002b176e0dee403cb7dd4ef2274a1353080e1e3e4084678770f4c15b9c
15eb202865d1d835fae2eff61bb922fa91fb4064a1fb850ebadab1f190782648
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
1bb73ef2cc16be7abe4bc5bb71551448c8ea57c9a8104428426ee6855a692c20
1c7b54954b28705d8d93dd48efbfc3c72b2e983f0b29def1928f8be7c2f12ba6
233efb6d3dc6de5a85e89288295aae6c3bec074c78866fb124ef525eaf057118
23e0d0d35b37df8c5e66aa703ff1aff677a02d0b6b21c4e0f3e94423c436f3aa
23e331e72f2421b73a17ed15b701338d7dfb226f5a008036290f079f054a6189
2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2
3a6fdcbeffadbe7d934d7a3ee13b307cd0c462572cd6edbe9654e29e97b660c7
3c0b68ea789d4bc6705f42dd6c44eb38306b965df01f9409eb4a941370e3b158
3eb10792d1f0c7e07e7248273540f1952d9a5a2996f4b5df70ab026cd9f05517
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b
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www.egain.com Open in urlscan Pro 13.82.107.234 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

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Detected technologies

Page Statistics

101 Requests

96 %HTTPS

63 %IPv6

21 Domains

34 Subdomains

30 IPs

4 Countries

1506 kBTransfer

3454 kBSize

38 Cookies

20 Outgoing links

Redirected requests

101 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Screenshot
Live screenshot

Full Image

101
Requests

96 %
HTTPS

63 %
IPv6

21
Domains

34
Subdomains

30
IPs

4
Countries

1506 kB
Transfer

3454 kB
Size

38
Cookies

101 HTTP transactions
0 data transactions