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Frequently Asked Questions
FAQ

Frequently asked questions
   
 * General
 * Responsible Gaming
   

General
General
General
Responsible Gaming
What states is WynnBET closing down?

WynnBET will be ceasing operations in Colorado, Indiana, Louisiana, New Jersey,
Tennessee, Virginia and West Virginia.



Michigan, Arizona, New York and Massachusetts will continue to be available.

Why is WynnBET shutting down in various states?

For commercial reasons, WynnBET has decided to shut down 7 of 11 states
previously offered. Please see the official press release.

What happens to the bets I have already placed?

In the seven states closing down, bets that were placed before August 11, 2023,
for events that occur prior to October, 11, 2023, will be settled, and paid out
according to the market result. More information regarding open bets that settle
after October 11, 2023 will be shared directly with patrons at a later date.

What happens to my betting history?

Your betting history will be available in your WynnBET account until October 11,
2023.

How do I withdraw the money in my account?

Withdrawals are quick and easy. To withdraw, click 'Account' on our mobile app
and select 'Withdrawal'. On our website, click on your balance, then select
'Withdraw'. You will then be prompted to enter a withdrawal amount. Enter the
full balance and click 'Submit'.

What if I still have the state-specific version of the mobile app?

You will need to download the new mobile app, sign-in with your username and
password, and withdraw your funds by clicking the account icon in the top right.

What happens to my active bonuses or new user bonus?

All bonuses have been settled based on the terms and conditions associated with
the promotion.

What happens to my Wynn Rewards Tier Credits & COMPDOLLARS?

The Wynn Rewards COMPDOLLARS you have earned will remain in effect on your Wynn
Rewards account so that you can redeem them for rewards at Wynn Las Vegas and
Encore at Wynn Las Vegas and Encore Boston Harbor properties. A description of
the Wynn Rewards benefits for our resorts can be found here Wynn Rewards | Las
Vegas Casino & Resort Rewards Program (wynnlasvegas.com) for Las Vegas and
here for Las Vegas and here Wynn Rewards Card | Encore Boston Harbor for Boston.

Will I still receive the proper tax forms?

Yes, the W-2G will be issued and sent to you via the email address used to set
up your account.

What happens to the Wynn Rewards FreeCredit in my account?

Wynn Rewards is the rewards program for all Wynn enterprises in the United
States, including WynnBET. Being a WynnBET patron grants you a Wynn Rewards
membership and allows you to earn FREECREDIT that can be redeemed at WynnBET,
Wynn Las Vegas, Encore Las Vegas, or Encore Boston Harbor. You can also earn
COMPDOLLARS, which can be used exclusively at Wynn and Encore resorts, and have
access to many other membership benefits.
See https://www.wynnlasvegas.com/wynn-rewards for more details.

 

For states where betting is no longer available, FREECREDIT cannot be redeemed
for Bet Credits or other bonuses, but can still be used at Wynn Las Vegas,
Encore at Wynn Las Vegas, and Encore Boston Harbor. Please see Wynn Rewards for
further information on your FREECREDIT. If you had previously purchased Bet
Credits or other bonuses from the Rewards Store, and they were unused in your
account when we stopped taking bets in your state, we have refunded the
FREECREDIT to your Wynn Rewards account.

How do I sign-up for Wynn Rewards?

Unlock exclusive benefits at Encore with the Wynn Rewards card. It is your
gaming card, and your ticket to exclusive access throughout Encore. To join our
Wynn Rewards program, please visit the Wynn Rewards desk located on the casino
floor or sign up online.

What is the age requirement to play on WynnBET?

You must be at least 21 years old to play on WynnBET.

Is online gambling legal?

Online gambling is legal in some states, and each state may have different
options. WynnBET currently supports sports betting in Massachusetts, Michigan,
and New York.

Is online sports betting legal?

Online sports betting is legal in some states, and each state may have different
options. WynnBET currently supports sports betting in Massachusetts, Michigan,
and New York.

Where is WynnBET available?

You can register and play online or download and use WynnBET's mobile apps for
Arizona, Massachusetts, Michigan, and New York.

When will WynnBET add more states?

WynnBET is working on providing services in several new states. If we aren't
live in your state, please select "I don't see my state" from the "State" menu
above and complete the form to be the first to know about service in your area.

What sports are featured on WynnBET?

WynnBET offers wagering on all major sports: American football, basketball,
baseball, soccer, tennis, golf, combat sports, and major college sports.

Does WynnBET offer any casino games?

WynnBET offers casino play in Michigan.

Does WynnBET offer the same wagers in all states?

No, WynnBET’s offerings may vary by state.

Does WynnBET track my location?

In order to access WynnBET, your location must be made available to the WynnBET
app while playing.

How do I reach customer service?

If you are unable to find the answers you need here, please email the WynnBET
Customer Service team at wynnbetsupport@wynnbet.com for a representative to
address your inquiries.

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