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Submitted URL: https://clicks.kainos.com/OTM1LUpQUi03MDUAAAGRSB03jNsXcufP-VSgc5chi7DQbWSTwb2MlkBI0dYn5-lqdlX5xLKpMlXtZrS7iEouG-7m4sg=
Effective URL: https://www.kainos.com/industries/insurance-digital-transformation?utm_source=MEL&utm_medium=Follow+email&utm_campaign=...
Submission: On February 16 via api from US — Scanned from DE
Effective URL: https://www.kainos.com/industries/insurance-digital-transformation?utm_source=MEL&utm_medium=Follow+email&utm_campaign=...
Submission: On February 16 via api from US — Scanned from DE
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THIS SITE USES COOKIES TO STORE INFORMATION ON YOUR COMPUTER. Some of these cookies we use are necessary to make our website work, while others help us to improve your experience by providing us with analytics into how the site is used. For more information on how we used cookies, please see our Privacy Policy I Accept CookiesI Do Not Accept Cookies -------------------------------------------------------------------------------- NECESSARY COOKIES Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. -------------------------------------------------------------------------------- ANALYTICAL COOKIES Analytical cookies help us to improve our website by collecting and reporting information on its usage. Analytical CookiesOnOff -------------------------------------------------------------------------------- Logo Back * Digital Services Digital Services Build the digital services and capabilities you need for ongoing growth so your organisation can thrive in today’s new reality. Discover Digital Services SERVICES Digital Advisory Cloud and engineering Data and AI Low Code Service and experience design Managed services IMPACTS Building digital transformation Driving continuous improvement Improving business performance Improving customer engagement * Workday Workday Introduce, embed, and amplify the power of Workday across your business to your precise strategic needs, today and for the future. Discover Workday SERVICES Deploy Workday Test Workday Audit Workday Spark&Grow Workday Extend Workday Adaptive Planning Workday Peakon Employee Voice Workday Strategic Sourcing PRODUCTS Kainos Smart Smart Test Smart Audit Smart Shield Employee Document Management WORKDAY UPDATES Workday 2024R1 * Industries Industries With over 30 years of digital design, development, and delivery under our belts, if you’ve got a digital challenge, we’ll work with you to get game-changing results. Industries INDUSTRIES Financial services Insurance Education Government Healthcare and life sciences * Insights Insights The latest news, developments and insights from our experts. Insights Workday collection Business Diversity and inclusion People Technology Trends Testing and assurance Transformation * Careers Careers At Kainos, our people are at the heart of everything and once you're here there's no limit to how far you can go. Careers Our culture Graduates and students Kainos Academy Opportunities Open Share icons modal window Share this success story Copy link linkedin twitter Get in touch Search Search Close Menu Button HELPING INSURERS TO DIGITALLY TRANSFORM We are helping insurers to solve key challenges and innovate through technology. Home · Industries · Insurance digital transformation TRANSFORMING THE INSURANCE SECTOR THROUGH TECHNOLOGY Our expertise across cloud, data, AI, and intelligent automation can help insurance companies overcome the challenge of managing legacy IT estate and building new digital services, to improve how you work, through digital transformation. OUR EXPERTISE 2023 Microsoft UK Services Partner of the year 98% customer approval rating £10M invested into our generative AI capability in 2023 2023 Microsoft Ireland Data & AI partner of the year HOW WE HAVE HELPED INSURERS slide 1 to 3 of 3 Case Study Case study: Optimising the claims process with Azure OpenAI Read success story Case study Case study: Award-winning B2B insurance system Read success story Case Study Case study: Reducing carbon emissions with Azure migration Read success story CLAIMS ARE MAKE OR BREAK FOR INSURANCE CUSTOMERS The claims process represents a moment of truth for customers and their insurers, with customers experiencing the true value of their insurer’s service. Over 48% of insurance service complaints come from customers having a lack of transparency on claim status. When insurers embed generative AI into their claims process, they improve their employee and customer’s experiences. Check out our whitepaper on elevating the customer claims experience with generative AI. This whitepaper was designed to help insurers realise the potential of embedding generative AI into their claims process and the benefits it yields. Click for sound 0:52 * * slide 1 of 1 “ GENERATIVE AI WILL IMPACT ALMOST EVERY STEP OF THE CLAIM’S LIFECYCLE. CUSTOMER SERVICE REPRESENTATIVES CAN USE IT TO SUMMARISE POLICY DOCUMENTS DURING THE FIRST NOTICE OF LOSS AND MORE QUICKLY RESPOND TO CUSTOMER ENQUIRIES ALONG THE CLAIMS JOURNEY. CLAIM ADJUSTERS AND HANDLERS WILL USE IT TO QUICKLY ENSURE THAT HIGH-PRIORITY CLAIMS ARE HANDLED PROMPTLY AND THAT LOWER-PRIORITY CLAIMS DON’T CAUSE DELAYS OR BACKLOGS. INSURANCE RECOVERY SPECIALISTS WILL USE IT TO HELP THE CODING OF SUBROGATION AND REINSURANCE CLAIMS TO EXPEDITE THE RECOVERY OF CAPITAL DUE TO THIRD PARTIES OR REINSURERS.” Sasha Sanyal Global Insurance Leader Microsoft SEE GENERATIVE AI IN ACTION slide 1 to 3 of 3 Processing claims efficiently Access demo Comparing documents in real time Access demo Converting natural language queries to SQL Access demo FREE CLAIMS INNOVATION WORKSHOP Kainos is offering a free claims workshop to organisations who’re interested in elevating their claims process. This includes preparation and analysis to build an understanding of your challenges, current state and any required outcomes. This workshop can act as precursor to an Azure OpenAI proof of value in the selected areas of the claims process, which can help your employees make faster, more robust and transparent decisions personalised to your individual customer needs. Learn more about our free claims workshop here. LET'S CONNECT Stevie McGarrigle Senior Sales Development Representative · LinkedIn Stevie is experienced in helping insurers digitally transform to deliver better customer and employee experiences. Get in touch Insurance events: What's on? MEET THE KAINOS TECHNOLOGY EXPERTS AT AN UPCOMING EVENT. View the insurance events calendar OUR PARTNERS Learn more Learn more Learn more ELEVATING CUSTOMER CLAIMS EXPERIENCE slide 1 to 3 of 3 Article Is your data generative AI ready? 5 minutes Read article Article FAQs: AI and the insurance claims process 5 minutes Read article Article Elevating insurance claims to achieve customer excellence 5 minutes Read article Our Technical People Gary Hunter Business Development Director, Commercial · LinkedIn For more than 25 years Gary has worked delivering technology based solutions to business problems. He is a Chartered Management Institute certified Professional Consultant and Business Analyst who was reborn in the cloud 6 years ago and has subsequently worked on more than 35 cloud big data and ML transformation projects. Mark Millar Intelligent Automation Manager · LinkedIn Mark is passionate about helping organisations implement Intelligent Automation across their business operations to deliver savings, efficiencies and service improvements. From conception to production, Mark can help you understand the potential of automation, and unleash your workforce’s potential, allowing them to spend time on more value-driven tasks. Lloyd Thomas Cloud Business Development Manager · LinkedIn Over the last 9 years, Lloyd has been advising customers on how best to utiliise their cloud technology; helping organisations to reduce costs and maximise efficiency. He collaborates closely with clients to modernise legacy systems and optimise services to help them achieve create outstanding customer and employee experiences. Stephen Walker Fraud SME · LinkedIn Stephen Walker is an expert in fraud and risk technology, helping some of the world’s biggest financial institutions to implement solutions to better manage their risk. This included leading enterprise fraud technology and analytics for a large US insurer. Stephen has also helped several public sector clients to transform their digital services and offerings, including counter-fraud solutions with the DVSA and the UK Home Office. IMPROVE YOUR INSURANCE FRAUD STRATEGY slide 1 to 3 of 3 Article Prevent insurance fraud with your data 5 minutes Read article Webinar Fraud prevention: Insurers get the basics right with data Fri Feb 16 2024 04:44:32 · Fri Feb 16 2024 04:44:32 Watch webinar Checklist Checklist: 9 ways insurers are protecting their organisation against fraud Read checklist SEE HOW WE CAN HELP YOUR BUSINESS Looking to digitally transform your business? Get in touch to see how we can help you. First name Last name Company Email Phone How can we help? I agree to Kainos' terms and conditions. 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