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COOKIE POLICY
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PRIVACY NOTICE
Ricoh USA Inc. ("Ricoh") respects your privacy. This Privacy Notice (the
“Notice”) states how Ricoh collects, stores, processes, uses and discloses
Personal Information in the United States, and about your rights with respect to
your Personal Information within Ricoh’s control. Other Ricoh affiliates or
subsidiaries publish privacy notices concerning how they use personal
information.
Ricoh has provided additional information for California residents at the end of
this Notice to describe our practices regarding the collection, use, and
disclosure of their Personal Information.
Changes to Ricoh's Privacy Policy
Ricoh’s business evolves constantly to meet the needs of its customers and to
respond to changing business conditions, including new legal and regulatory
requirements. Ricoh may revise this Privacy Notice at any time. Revisions to
this Notice are effective when posted on this website on the date stated in the
revision itself. Ricoh will not change this policy retroactively. In addition,
if we significantly change how we collect, use or transfer your Personal
Information, we will update this policy and may contact you by email sent to the
address we have on file for you or by means other than this policy to inform you
about those changes and in some cases, to request your consent to the changes.
Please review this Notice whenever you provide any Personal Information to
Ricoh. Providing your Personal Information to Ricoh after any changes or
revisions to this Privacy Notice constitutes your acknowledgement that the
Personal Information you provide is subject to the revised terms of this Notice.
This Notice was last updated on the date shown at the end of this Privacy
Policy.
Overview
As used in this notice, “Personal Information” means information, in any form,
that concerns you or any identified or identifiable person, including
information that: (a) identifies, describes, or otherwise pertains to an
identified or identifiable person; (b) is subject to regulation as personal
information or personal data under laws or regulations governing the collection,
processing, disclosure and use of personal information applicable to Ricoh’s
business, including federal and state laws in effect in any part of the United
States; or (c) both.
Personal information includes:
* Your name;
* Your social security number, passport number, driver’s license number, and
other unique identification and account numbers;
* Your mailing addresses (e.g., as applicable, your residential, business,
billing and shipping addresses);
* Your telephone numbers;
* Your personal and business email addresses;
* Online identifiers, including social media handles, usernames, and IP
addresses; and
* Your job title and employer.
Ricoh Collects, Uses and Discloses Personal Information to Sell its Products and
Services, Provide Products and Services and to Provide Customer Service.
Ricoh provides a wide range of products and business services. Ricoh collects,
uses and discloses Personal Information to accept and fulfill orders for its
products and services and to provide customer service. Some Ricoh customers
choose to use Personal Information with Ricoh’s services. As a result, as a
service provider, Ricoh may collect, store, process, and transfer Personal
Information it obtains from customers.
Ricoh Collects and Uses Personal Information as an Employer.
Ricoh collects personal information from applicants for employment and uses it,
in different phases of the hiring process, to verify applicants’ identity,
eligibility to work in the United States, and qualifications for employment. In
addition, Ricoh uses personal information provided by applicants to conduct
pre-hiring background checks. No one is required to provide Ricoh with this
information. However, Ricoh may not be able to process applications for
employment and cannot offer employment to any person who does not provide the
personal information required during the application process.
Ricoh collects personal information from each employee necessary to discharge
its obligations, exercise its rights as an employer, and comply with applicable
laws and regulations.
Personal information collected from applicants for employment and employees
includes the applicant’s or employee’s full name, social security number,
residential address, phone numbers, and personal email addresses. In connection
with administering employment benefits, Ricoh may collect additional personal
information concerning an employee’s spouse, domestic partner, children, and
other dependents and beneficiaries.
Ricoh may transfer personal information collected from applicants for employment
and employees to service providers that conduct background checks, provide or
administer employment benefits, or provide other services related to Ricoh’s
operations as an employer.
Ricoh has provided additional information for employees and applicants for
employment who are California residents at the end of this Notice.
Ricoh Collects and Uses Personal Information to Promote its Products and
Services.
Ricoh collects and uses Personal Information to promote its products and
services. For example, Ricoh may collect Personal Information from users of its
public websites and on social media platforms to communicate with prospective
customers and to provide them with promotional information and offers.
Ricoh’s Collection of Personal Information
Ricoh collects Personal Information from multiple legitimate and lawful sources,
including:
* From you, when you call us, visit our websites, request information about
Ricoh products and services, use our products and services, respond to our
online advertisements, or interact with us on any social media platform or
service;
* From public and commercially available sources, including ad networks, data
analytics providers, platforms, social networks, data brokers, publicly
available databases, cooperative databases, and joint marketing partners; and
* From customers, in the course of providing them with Ricoh’s products and
services, as the agreement between Ricoh and each customer permits. When
Ricoh processes Personal Information on behalf of its customers, their
privacy policies and practices apply.
The Personal Information Ricoh Collects.
Ricoh collects items of Personal Information to provide you or your employer
with information about Ricoh’s products and services that may be of interest and
as requested, deliver products to you or your employer, verify that you or your
employer are an authorized user of Ricoh services, provide services to you or
your employer, and provide customer service. If a Ricoh customer uses Personal
Information about you in conjunction with Ricoh’s services, Ricoh may collect
that information in the course of providing those services.
Ricoh’s Use of Personal Information
Ricoh uses the Personal Information it collects for legitimate business purposes
and in compliance with applicable law. For example, Ricoh uses Personal
Information to:
* Communicate with you, including by responding to your inquiries;
* Optimize your interactions with our websites to improve your experience and
provide you with useful and appropriate information;
* Advertise, market and sell products and services, including by providing
individualized access to promotional information and offers;
* Process and fulfil orders, conducting transactions for, delivering,
providing, maintaining and supporting the products and services Ricoh
provides to you or your employer, including by authenticating end users,
processing invoices and payments, and providing financing;
* Provide customer service, including by administering, managing and supporting
customer relationships, managing service delivery, monitoring your use of
products and services. and identifying and remediating service delivery
issues;
* Research, develop, update, enhance, improve and demonstrate new and improved
features and functions of products and services;
* Provide its employees with safe, secure, productive and orderly workplace;
and
* Accomplish other legitimate purposes. For example, Ricoh adopts and maintains
certain safeguards for its operations concerning Personal Information that
are required by law, are appropriate and reasonable to detect and minimize
security incidents or are reasonably required to achieve and maintain
industry certifications related to Ricoh’s business. Ricoh, its auditors, or
both may access and process Personal Information to: (a) assess and maintain
the effectiveness of internal processes and safeguards; (b) monitor our
operations to comply with legal, regulatory or contractual requirements; (c)
detect and prevent cyberattacks or attempts to commit identity theft; and (d)
meet legal and regulatory obligations.
How Ricoh Retains Personal Information
Ricoh retains Personal Information for as long as it has a legitimate purpose
for retaining that information and is permitted to do so by law. For example:
* If a customer provides Ricoh with Personal Information in connection with
Ricoh’s services, Ricoh will retain that information for the period of time
consistent with Ricoh’s agreement with its customer;
* If a customer provides Ricoh with Personal Information in connection with a
purchase of a Ricoh product, Ricoh will retain that information for at least
the period required to deliver, install, maintain, service, and support the
customer’s use of that product;
* If Ricoh is required to retain Personal Information by applicable law,
regulation, subpoena, document preservation letter, or other legal
requirement, Ricoh will retain that information for the period required to
comply;
* If Ricoh determines that its legal rights and interests require retention of
Personal Information, it will retain Personal Information for as long as its
legal interests require and Ricoh is legally permitted to do so; and
* If you choose to have a relationship with Ricoh, such as a contractual or
other business relationship, we will contact you throughout and as part of
that business relationship, as well as to provide you with information about
other Ricoh products and promotions that may be of interest to you.
Ricoh’s Disclosure of Personal Information.
Personal Information Ricoh collects in the United States may be disclosed to:
* Ricoh’s corporate parent and its affiliates. The information disclosed may be
stored, processed and used for any of the purposes stated in this notice
outside the United States in other countries where any Ricoh company
operates;
* Ricoh’s unaffiliated vendors that: (a) provide products and services that
Ricoh uses internally or to service its customers; or (b) promote Ricoh’s
products and services. Ricoh may disclose Personal Information to these
vendors for any of the purposes stated in this Notice if those vendors need
that information to provide their products or services to Ricoh. For example,
if a customer uses Personal Information with a cloud-based service Ricoh
provides using an unaffiliated cloud service provider, such as Amazon Web
Services or Microsoft, Personal Information received from that customer may
be disclosed to Ricoh’s vendor. Unaffiliated vendors are generally required
to protect the Personal Information Ricoh provides to them under their
agreements with Ricoh, laws and regulations applicable to the vendors’
operations, or both;
* Comply with laws and regulations that apply to the operations Ricoh and its
affiliates conduct in the United States and abroad;
* Cooperate with law enforcement, regulators, and other governmental agencies,
as they request, require or as Ricoh otherwise thinks appropriate;
* Enforce the legal rights and interest of Ricoh and its affiliates;
* To protect the safety and privacy of Ricoh employees; and
* Conduct corporate transactions in which Ricoh buys, sells, merges with,
acquires or reorganizes businesses in the United States or abroad. Ricoh
seeks appropriate protection for information in these transactions.
Your Choices and Right to Control Your Personal Information.
You always have the choice to provide or withhold Personal Information in your
communications with Ricoh, your interactions with Ricoh’s websites and on social
media. For example, certain Ricoh’s public facing websites and social media
postings are accessible to the general public with no requirement to provide
Ricoh with information of any kind.
However, access to certain aspects of Ricoh’s online presence and the delivery
of certain Ricoh publications, information, products and services require that
Ricoh have certain Personal Information (e.g., Ricoh cannot provide you with
information you request by email without knowing your email address). In other
cases, to comply with its legal obligation and as a matter of the responsible
management of its business, Ricoh makes information, products and services
available subject to agreements that require you to provide certain Personal
Information, so that Ricoh knows who it is doing business with. If you choose
not to provide Ricoh with Personal Information as requested, you may not be able
to access, obtain or use online resources, printed and electronic publications,
information, products or services Ricoh provides to others.
If you no longer want to receive marketing-related emails from Ricoh, you may
opt-out from receiving such communications by using the opt-out mechanism in the
message that you have received, or by sending email to privacy@ricoh-usa.com.
Ricoh will comply with your request promptly. However, if you opt out while you
have an existing, ongoing relationship with Ricoh (e.g., because you or your
employer are a Ricoh customer), Ricoh will continue to communicate with you and
to collect and use your Personal Information, as this Notice describes, for the
purposes of that relationship.
Requests to review, revise, update, or delete Personal Information you
previously provided to Ricoh may be made by email to privacy@ricoh-usa.com.
These requests may be made at any time and will be processed at no charge.
However, if you make such a request concerning your Personal Information that
Ricoh obtained from a customer, Ricoh will respond to your request by referring
it to the customer concerned and will alter Personal Information entrusted to it
by customers solely as each customer instructs or as required by law.
Where Ricoh is required to respond to you directly concerning your Personal
Information, we will seek to verify your identity as the data subject or a
person to act on the data subject’s behalf concerning that Personal Information.
Additional Information/Use of Cookies
Ricoh may collect information that is not Personal Information – that is, data
associated with use of Ricoh’s products, services, websites or social media that
is not associated with you or with any identified or identifiable person. For
example, we may, without seeking any Personal Information, ask you about your
interests, demographics, and experience with our products or services. We use
this information to individualize user experience of our websites, target
communications to interested recipients, and to develop or improve products and
services.
We collect Personal Information and other information concerning your usage of
Ricoh websites, including your browser type, language and activity, your
physical location and pages visited using Google Analytics, “cookies” and web
beacons. We use this information to analyze how our websites are used and to
individualize user experience. You can opt out of your Site usage data being
included in: (a) our Google Analytics reports by visiting
https://tools.google.com/dlpage/gaoptout; and (b) other cookies and web beacons,
by sending email to privacy@ricoh-usa.com.
Cookies are small text files that are placed on your device by websites you
visit and, in general, make websites work more efficiently and respond to your
preferences. Cookies also provide information to the owners and operators of
website. Ricoh uses the information cookies provide to tailor its websites to
your interests and to respond to your preferences.
A web beacon is an electronic image that can be used to recognize a cookie on
your computer or other device when you view a web page or email.
You are not required to accept any cookie while browsing a Ricoh website. If you
prefer not to accept cookies, you can configure your browser to refuse cookies.
or to warn you before accepting them. You can make some web beacons unusable by
disabling cookies. However, if you refuse cookies Ricoh uses in connection with
its websites, the site may not work fully or as well in your browser.
Some web browsers may transmit “do-not-track” (DNT) signals to the websites with
which the user communicates. Because of differences in how web browsers
incorporate and activate this feature, it is not always clear whether users
intend for these signals to be transmitted, or whether users are aware of them.
We currently do not change our tracking practices in response to DNT settings in
your web browser.
Our third party partners, such as Google Analytics, Google Ads, Eloqua, LinkedIn
Ads, TechTarget, and Madison Logic ], may collect information about your online
activities over time and across our website and other online properties. These
third parties may not change their tracking practices in response to Do Not
Track (DNT) settings in your web browser and we do not obligate these parties to
honor DNT settings.
Advertisements displayed to you on this and other Ricoh sites may be customized
to your interests, preferences and Web site usage Information based on Personal
Information collected through our Site, unless you opt out. To opt out, please
send email to privacy@ricoh-usa.com (You have to opt-out using each of your Web
browsing applications and devices separately.) However, if you opt-out we may
still suggest offerings to you on our Site based on your history at our Site.
Security
Although we take steps to minimize risk to the security and integrity of
Personal Information we collect, transmission of information using the internet
is inherently risky. Information transmitted to Ricoh or stored on the systems
it owns or operates may be accessed or obtained by hackers or others who are not
authorized to access, obtain or use it. If you have reason to believe that any
interaction you have with Ricoh or any Ricoh site, product or service is not
secure, please notify us immediately using the information in “Contacting Ricoh”
section of this notice.
If you correspond with us by e-mail, text message, or using Web forms like a
“contact us” feature on our Site, your transmission might not be secure. A third
party could view the information you send in transit by such means. We will have
no liability for disclosure of your information or unauthorized acts of third
parties during or after transmission.
If you create an account on our Site, you are responsible for maintaining the
strict confidentiality of your account password, and you are responsible for any
activity that occurs using your account credentials, whether or not you
authorized such activity. Please notify us of any unauthorized use of your
password or account or any other breach of security.
Ricoh Does Not Collect Personal Information From or About Children
Ricoh does offer any product or service to individuals under the age of 18.
Ricoh does not intend any website, social media posting, or other promotional
communication for use by individuals under the age of 18 and does not knowingly
collect Personal Information from or about them.
Links to Third-Party websites and Social Media
This Privacy Notice applies solely to Ricoh. Ricoh may provide links to websites
and social media provided by unaffiliated businesses solely for informational
purposes and as a convenience to users.
RICOH DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHETHER OR HOW ANY
UNAFFILIATED BUSINESS COLLECTS, STORES, PROCESSES, USES OR TRANSFERS PERSONAL
INFORMATION, INCLUDING YOUR PERSONAL INFORMATION. YOU SHOULD READ AND UNDERSTAND
THE PRIVACY NOTICES OF THOSE BUSINESSES BEFORE YOU PROVIDE ANY PERSONAL
INFORMATION TO THEM. RICOH DOES NOT ENDORSE, RECOMMEND OR MAKE ANY STATEMENTS
ABOUT THE PRODUCTS OR SERVICES OF ANY UNAFFILIATED BUSINESS OR ABOUT ANY
PRODUCT, SERVICE, CONTENT OR INFORMATION IT PROVIDES. YOUR USE OF ANY OF ANY WEB
SITE OR OTHER CONTENT AND LINKED TO FROM THE RICOH SITE IS AT YOUR SOLE RISK.
Contacting Ricoh
Ricoh USA Inc., located at 300 Eagleview Boulevard, Exton, PA 19341 is
responsible for the collection, processing, use and disclosure of Personal
Information under this Notice.
You may contact Ricoh at:
Ricoh USA, Inc.
300 Eagleview Boulevard
Exton, PA 19341
Attention: Legal Department
with a copy to:
Steven Robinson
Chief Privacy Officer
Ricoh USA, Inc.
777 Third Avenue, 2nd Fl.
New York, NY 10017
212.253.3530
privacy@ricoh-usa.com
Please do not include banking credit card or other Personal Information in email
to Ricoh.
Additional Information for California Residents
Ricoh collects, uses and discloses Personal Information of residents of
California.
In accordance with the California Consumer Privacy Act of 2018 and its
implementing regulations (“CCPA”), Ricoh provides the following notice in
addition to the notices set out in our general Privacy Policy, concerning its
operations with respect to the Personal Information of California residents when
it determines the purpose and means of its use of that information. Ricoh
typically collects and processes personal information of California residents in
the course of providing services to its customers.
Personal Information of California residents includes all information that
identifies, relates to, or could reasonably be linked with a particular
California resident or household.
What Personal Information We Collect
We plan to collect, or collected in the last 12 months, the categories of
Personal Information about California residents as indicated on the following
table:
CATEGORY OF PERSONAL INFORMATION
RICOH COLLECTS OR PLANS TO COLLECT
A. IDENTIFIERS, SUCH AS NAME, POSTAL ADDRESS, ONLINE/DEVICE IDENTIFIER, IP
ADDRESS, EMAIL ADDRESS AND SOCIAL MEDIA ACCOUNT.
YES
B. PERSONAL INFORMATION AS DEFINED IN THE CALIFORNIA CUSTOMER RECORDS LAW, SUCH
AS NAME, SIGNATURE, CONTACT INFORMATION, AND SOCIAL MEDIA ACCOUNT HANDLE AND
OTHER INFORMATION YOU MAY SHARE OR MAKE PUBLIC ON SOCIAL NETWORKS.
YES
C. CERTAIN DEMOGRAPHIC INFORMATION, SUCH AS AGE RANGE AND GENDER INFORMATION
FROM GOOGLE ANALYTICS.
YES
D. COMMERCIAL INFORMATION, SUCH AS CLIENT SERVICES TRANSACTION HISTORY,
FINANCIAL DETAILS AND PAYMENT INFORMATION.
YES
E. RESERVED
F. INTERNET OR OTHER ELECTRONIC NETWORK ACTIVITY INFORMATION, SUCH AS BROWSING
HISTORY AND INTERACTIONS WITH OUR WEBSITES, APPLICATIONS, SYSTEMS, AND EMAILS.
YES
G. GEOLOCATION DATA, SUCH AS DEVICE LOCATION AND IP LOCATION.
YES
H. AUDIO, ELECTRONIC, VISUAL AND SIMILAR INFORMATION, SUCH AS CALL RECORDINGS
AND CCTV FOOTAGE CREATED FOR SAFETY AND SECURITY PURPOSES, AND AUDIO AND VIDEO
RECORDINGS OF EVENTS, CONFERENCES AND MEETINGS.
YES
I. PROFESSIONAL OR EMPLOYMENT-RELATED INFORMATION, SUCH AS EMPLOYER NAME AND
ROLE/TITLE.
YES
J. RESERVED
K. INFERENCES DRAWN FROM ANY OF THE PERSONAL INFORMATION LISTED ABOVE TO CREATE
A PROFILE OR SUMMARY ABOUT, FOR EXAMPLE, AN INDIVIDUAL’S PREFERENCES AND
CHARACTERISTICS.
YES
A. “Personal Identifiers”: Identifiers, such as name, alias, contact
information, unique personal identifiers, online identifiers, and
government-issued identifiers (e.g., Social Security numbers, driver’s license
numbers and passport numbers);
B. “Sensitive Information”: Signature; financial account number; insurance
policy number; medical, insurance, financial, education and employment
information; physical characteristics or description;
C. “Protected Class Information”: Characteristics of protected classifications
under California or federal law, such as sex, age, race, marital status, and
primary language preference;
D. “Transaction Information”: Commercial information, such as transaction
information and purchase history, including purchases considered;
E. “Biometric Information”: such as fingerprints and voiceprints;
F. “Online Use Information”: Internet or network activity information, such as
browsing history, search history and interactions with our online properties or
ads;
G. “Geolocation Data”: such as device location and IP address location;
H. “Audio Video Data”: Audio, electronic, visual, thermal, olfactory, and
similar information, such as call and video recordings;
I. “Employment Information”: Professional or employment-related information,
such as work history and prior employer;
J. “Education Information”: Education information subject to the federal Family
Educational Rights and Privacy Act; and
K. “Inferences”: drawn from any of the Personal Information listed above to
create a profile or summary about, for example, an individual’s preferences and
characteristics.
Where We Get Personal Information From and What We Use Personal Information For
Ricoh collected this Personal Information as described in the Collection of
Personal Information section of this notice. Ricoh used and may continue to use
this Personal Information for the purposes described in the Use of Personal
Information section of this Notice.
Who We Disclose Personal Information To
Ricoh discloses this Personal Information as described in the Disclosure of
Personal Information section of this notice.
We disclose, and have disclosed during the last 12 months, the following
Personal Information to the following categories of third parties for our
operational business purposes:
PI Disclosed NOT as a Service Provider (to advertising/marketing vendors,
service providers, etc.)
Do We Sell Personal Information?
(2) In the last 12 months, Ricoh “sold” Personal Information, as defined in
the CCPA, to the following categories of third parties:
We do not sell the personal information of minors under 16 years of age.
Under the CCPA, “sold” or “sale” means the disclosure of Personal Information
for monetary or other valuable consideration, but does not include, for example,
the transfer of Personal Information: (a) to a third party as you direct us to
do, provided the third party does not also sell the personal information; (b) to
third parties to let them know that you have opted out of the sale of your
Personal Information; (c) to a service provider for a business purpose
consistent with this notice and the service provider also does not sell the
personal information; or (d) as an asset that is part of a merger, bankruptcy,
or other disposition of all or any portion of our business.
Your Right to Know; Your Right To Delete; and Your Right To Opt-Out of Sale
If you are a California resident, you have the right to request that Ricoh:
(1) Disclose to you the following information for the 12 months preceding your
request (“Request to Know”):
* The categories of Personal Information we collected about you and the
categories of sources from which we collected such Personal Information;
* The specific pieces of Personal Information we collected about you;
* The business or commercial purpose for collecting or selling (if applicable)
Personal Information about you;
* The categories of Personal Information about you that we sold and, for each,
the categories of third parties to whom we sold such Personal Information (if
applicable); and
* The categories of Personal Information about you that we otherwise shared or
disclosed, and, for each, the categories of third parties with whom we shared
or to whom we disclosed such Personal Information (if applicable).
(2) Delete Personal Information we collected from you (“Request to Delete”).
To make a Request To Know or a Request to Delete described above, please use
our:
privacy@ricoh-usa.com; or
Toll Free Phone Number 833-434-0750.
We will verify that you are who you say you are by requiring you to log into
your account (if you have one) or by asking you for information that will enable
us to verify your identity, as appropriate, depending on the sensitivity of your
request. You may make a request on behalf of a child who is under 13 years old
if you are the child’s parent or legal guardian. If you make a Request to
Delete, we may ask you to verify your request before we delete your Personal
Information.
If you are the authorized agent of a consumer, making a Request to Know or a
Request to Delete on behalf of the consumer, we will ask you for:
1. Proof of your registration with the California Secretary of State to conduct
business in California; and
2. Proof that the consumer has authorized you to make a Request to Know or a
Request to Delete on the consumer’s behalf. This must be a permission signed
by the consumer. “Signed” means that the permission has either been
physically signed or provided electronically in accordance with the Uniform
Electronic Transactions Act, Civil Code 1633.7 et seq.
If an authorized agent has not provided us with a power of attorney from the
consumer pursuant to Probate Code sections 4000-4465, we may also:
1. Require the consumer to provide you with a written permission signed by the
consumer to make the request on the consumer’s behalf;
2. Verify the identity of the consumer as we would if the consumer were making
the request personally; and
3. Obtain verification from the consumer that they provided the authorized
agent permission to make the request.
We will respond to your request consistent with applicable law. Except where
required to act otherwise by law, if Ricoh obtained your Personal Information in
connection with an engagement to provide services to a customer, Ricoh will
notify the customer concerned of your request and respond to your request as
that customer reasonably requests, including by referring your request to the
customer. In all cases, Ricoh respond to your request as the CCPA requires.
How to Opt-out Of Our Sale Of Your Personal Information
To opt out of any future “sale” of Personal Information about you (“Request to
Opt-Out”) by clicking here (“Do Not Sell My Personal Information”) or by
emailing us at privacy@ricoh-usa.com.
Under the CCPA, you have the right to be free from unlawful discrimination for
exercising your rights.
Your “Shine The Light” Rights
California's "Shine the Light" law, Civil Code section 1798.83, requires certain
businesses to respond to requests from California customers asking about the
businesses' practices related to disclosing personal information to third
parties for the third parties' direct marketing purposes. Alternately, such
businesses may have in place a policy not to disclose personal information of
customers to third parties for the third parties' direct marketing purposes if
the customer has exercised an option to opt-out of such information-sharing. If
you wish to opt-out of our sharing of your information with third parties for
the third parties' direct marketing purposes please contact us at
privacy@ricoh-usa.com.
Your Right To Request Removal of Content
If you are a resident of California, under 18, and a registered user of the
services, you may ask us to remove content or information that you have posted
to Ricoh sites by writing to privacy@ricoh-usa.com. Please note that your
request does not ensure complete or comprehensive removal of the content or
information, as, for example, some of your content may have been reposted by
another user.
California Consumer Privacy Act Personnel Notice
In compliance with the California Consumer Privacy Act of 2018 (“CCPA”), Ricoh
provides the following information about how it collects and uses Personal
Information about California residents in the context of their current, former,
or potential role as Ricoh employees, job applicants, contractors, owners,
directors, or officers.
Under the CCPA, “Personal Information” means information that identifies,
relates to, or could reasonably be linked with a particular California resident
or household.
Personal Information
We collect the following categories of Personal Information:
CATEGORY OF PERSONAL INFORMATION
COLLECTED?
A. IDENTIFIERS SUCH AS NAME, CONTACT INFORMATION, ONLINE IDENTIFIER, IP ADDRESS,
EMAIL ADDRESS, ACCOUNT NAME, SOCIAL SECURITY NUMBER, AND OTHER SIMILAR
GOVERNMENT-ISSUED ID NUMBERS.
YES
B. PERSONAL INFORMATION AS DEFINED IN CALIFORNIA CUSTOMER RECORDS LAW, INCLUDING
NAME, CONTACT INFORMATION, GOVERNMENT-ISSUED IDENTIFICATION NUMBERS, EMPLOYMENT
INFORMATION, FINANCIAL INFORMATION, AND MEDICAL INFORMATION;
YES
C. CHARACTERISTICS OF PROTECTED CLASSIFICATIONS UNDER CALIFORNIA OR FEDERAL LAW,
SUCH AS SEX, AGE, RACE, RELIGION, NATIONAL ORIGIN, DISABILITY, MEDICAL
CONDITIONS, CITIZENSHIP, IMMIGRATION STATUS, AND MARITAL STATUS;
YES
D. COMMERCIAL INFORMATION, INCLUDING RECORDS OF PERSONAL PROPERTY, PRODUCTS OR
SERVICES PURCHASED OR CONSIDERED, OR SIMILAR HISTORICAL INFORMATION;
YES
E. BIOMETRIC INFORMATION;
YES
F. INTERNET OR OTHER NETWORK ACTIVITY INFORMATION, SUCH AS BROWSING HISTORY,
ISP, AND INTERACTIONS WITH OUR AND OTHER WEBSITES;
YES
G. GEOLOCATION DATA WHEN VISITING OUR WEB PAGE, OR USING COMPANY ISSUED DEVICES;
YES
H. AUDIO, ELECTRONIC, VISUAL, OR SIMILAR INFORMATION, SUCH AS PHOTOGRAPHS OR
VIDEO RECORDINGS CREATED IN CONJUNCTION WITH BUSINESS ACTIVITIES;
YES
I. PROFESSIONAL OR EMPLOYMENT-RELATED INFORMATION, SUCH AS WORK HISTORY, PRIOR
EMPLOYERS, REFERENCES, HUMAN RESOURCES DATA, AND DATA NECESSARY FOR BENEFITS AND
RELATED ADMINISTRATION SERVICES;
YES
J. EDUCATION INFORMATION, SUBJECT TO THE FAMILY EDUCATIONAL RIGHTS AND PRIVACY
ACT;
YES
K. INFERENCES DRAWN FROM THE PERSONAL INFORMATION LISTED ABOVE TO CREATE A
PROFILE OR SUMMARY ABOUT, FOR EXAMPLE, PREFERENCES, BEHAVIOR, OR
CHARACTERISTICS.
YES
Uses of Personal Information
We collect and use this Personal Information to effectively maintain our
business, manage our workforce, and achieve our core purposes and objectives.
Such uses would include, for example, using Personal Information to:
* Manage workforce and personnel activities, such as recruiting, performance
management, background and reference checks, career development,
administering payments, training, managing leave, and promotions;
* Manage wages, compensation, bonuses, and other awards, as well as provide
benefits like healthcare and retirement;
* Maintain and secure our facilities, equipment, systems, and infrastructure;
* Undertake quality and safety assurance measures, protect the health and
safety of our workforce and others, and conduct risk and security control and
monitoring;
* Conduct research, analytics, and data analysis to assist in planning
succession and to ensure business continuity, as well as to design employee
retention programs and diversity initiatives;
* Perform identity verification, accounting, audit, and other internal
functions, such as internal investigations;
* Operate and manage IT and communications systems and facilities, allocate
company assets and human resources, and undertake strategic planning and
project management; and
* Comply with law, legal process, internal policies and other requirements such
as income tax deductions, record-keeping and reporting obligations, and
exercise and defend legal claims.
Contact Us
Please contact privacy@ricoh-usa.com if you have any questions regarding this
CCPA Personnel Notice.
Revision Date: August 2020
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