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FROM TECHNICAL PROFESSIONAL TO MANAGER & LEADER
Training Course: What Leadership Skills will Actually Make a Difference?
4-Part series | 4 hours per Part | Over 4 days
November 2022 Course: 17 November | 18 November | 24 November | 25 November
Book Now Customise Group Training Call me back Download Brochure
Event Details
* Overview
* trainer
* pricing
* Live Online Training
* Testimonials
* Watch webinar
* Executive Coaching
* Course Outline
* when & where
* onsite & inhouse training
* contact us
* Book Now
* Call me back
* Download Brochure
1. Home
2. >
3. Training
4. >
5. From Technical Professional to Manager & Leader
OVERVIEW
KEY LEARNING OBJECTIVES
* Interpret the key challenges for technical professionals moving into
management roles
* Gain an insight into emotional intelligence, human behaviour and team
dynamics
* Acquire a practical framework to help you understand and influence the
behaviour patterns of different types of people
* How to avoid the common mistakes managers make with extrinsic motivators
* Apply behavioural techniques to help breakdown interpersonal barriers and
resolve conflict
* Acquire convincing motivation, communication and influencing skills
* Understand why questioning skills are a manager’s number one tool
* Identifying the various sources of power at your disposal and how you can
strengthen them
* Identify what motivation strategies work best with different people
* Develop a leadership style that gains buy-in and respect
* Effectively use your personal power, rather than relying on authority, or
positional power
* Understand the relationship between good leadership and good “fellowship”
* Tactfully provide useful feedback both positive and negative
* Guaranteed techniques to engender responsibility and accountability – and why
most managers cultivate the opposite
ABOUT THE COURSE
The critical element that differentiates the successful manager is the
application of effective interpersonal skills. All too often, people have taken
on management responsibilities on the strength of their technical or specialist
skills. However, a management role depends on achieving results through others
which requires a significantly different skill set.
How can you ensure you have the right mix of emotional intelligence and
leadership skills to: meet corporate objectives, keep your team motivated,
inspired AND performing? Designed specifically for technical people with new
management responsibility, this course will help you build emotional
intelligence and your skills in leading, managing, empowering, influencing and
driving the performance of others to meet organisational and personal
objectives.
You will spend time revising behaviours, beliefs, values and attitudes, and then
use this awareness to help develop the skills to enable you to manage, lead and
motivate others to meet and exceed objectives.
You will take away a portfolio of realistic, relevant and immediately usable
models, techniques and approaches that will dramatically improve your
performance as a manager, help sustain productive working relationships with
colleagues and build a committed and highly performing team.
Our instructor faculty boasts vast experience in both management, leadership and
behavioural psychology to provide you with meaningful insights, skills, tools
and tactics.
WHO WILL BENEFIT
This course has been specifically designed to meet the needs of those with a
specialist skill who are now responsible for managing the work of others and
motivating them to achieve outcomes.
TRAINER
ANDREW LEE
Thought Disruptor and Curiosity Consultant
PRICING
* Standard
Packages Price Live Online Training 2022$2095+GST 2 Day Training 2022$2495+GST
Extras Price Executive Coaching (2 x 90-minute sessions) $595+GST Executive
Coaching (3 x 90-minute sessions) $795+GST
Great Savings when you book 4 or more participants! Call us today on 02 9080
4395 or email training@informa.com.au to take advantage of this offer.
LIVE ONLINE TRAINING (ALL 4 PARTS): $2,095 + GST.
Each course includes 4 parts. There will be short breaks during each course
Part.
P22GC06AU04 – November 2022 Course: 13:30 – 16:00 (AEDT)
* Part 1: 17 November
* Part 2: 18 November
* Part 3: 24 November
* Part 4: 25 November
LIVE ONLINE TRAINING
Learn Anywhere, Learn Anytime
Catering to meet all your learning needs:
* Get high quality practical training from our expert instructors
* From Face To Face, Online and Blended Learning, get a superior solution for
your learning needs
* Learn live online in an interactive environment
* Invest in yourself. Invest in your team.
Register today for our Live Online Training courses and fi nd out how they can
help you transform the way you work. Contact one of our training consultants on
training@informa.com.au to find out more.
View Live Online Training Brochure
TESTIMONIALS
“The examples used grabbed my attention and were excellent. It was unlike any
other course I have attended, Andrew explained and structured the course in a
very relatable and interesting manner.”
Program Delivery Support Manager, V/Line Corporation
“Andrew is fantastic in what he does, keeps the group very involved. The depth
of the concepts were made really easy to understand using specific techniques
which was interesting.”
Data & Systems Manager, PTV
“Andrew was approachable and made me feel comfortable to discuss issues – Loved
the stories he shared from his life/experiences.”
Mine Engineer, Fortescue Metals Group
“I enjoyed learning about importance of self-discovery, selfawareness, concept
of an emotional alarm and the importance of empowerment. The section on
delegation was especially practical and useful. The “process in action” part was
a great way to see concepts come together in one scenario.”
Project Officer, Dept. Sustainability & Environment
“The information was presented in a style and quantity that made it easy to
digest. I learnt to be more self-aware and to evaluate my behaviour and the
behaviour of team members to facilitate better communication.”
Principal Policy Lawyer, Law Society of NSW
“I learnt that the best answers come from asking the right questions and I
should be providing and receiving feedback and encouraging curiosity.”
Manager Unit Pricing, JP Morgan
“Andrew is a very engaging presenter. The course provides a unique perspective
to leading and developing skills.”
Mining Engineer, Fortescue Metals Group
“I have enjoyed immensely all aspects of this course. Personally I feel it can
be attended by anyone as a general course for development purposes not just for
aspiring managers. The instructor has been great in sharing his stories,
providing simple examples to understand complex things and a good listener too.”
Applications Developer, ABS
WATCH WEBINAR
INFLUENCING WITH QUESTIONS
Getting people to buy-in to change, change old habits or reflect on deeply held
assumptions is a core leadership capability. You’ve probably noticed that simply
telling people what to do or showing lots of relevant data on Powerpoint slides
rarely sways people – at best getting reluctant compliance.
In this webinar, Andrew Lee will show you some practical tools that will have an
immediate effect.
EXECUTIVE COACHING
Take your learning and development further and experience transformational
impact on your career progression. Our Executive Coaching and Mentoring
programme offers you additional value and benefits to reinforce key learning
outcomes obtained on an Informa course. Package your learning to incorporate
additional 1-on-1 executive coaching with our expert Instructor.
To learn more or to include Executive Coaching and Mentoring as part of your
registration for this course, please contact one of our Training Consultants on
+61 (2) 9080 4395 or email training@informa.com.au or refer to the registration
page when booking online.
COURSE OUTLINE
Becoming an Effective Manager
* Understanding management paradigms and the dilemmas of modern management
* What are the key challenges for technical professionals moving into
management roles?
* Dovetailing your role purpose with your organisation’s goals
* Identifying the strengths and weaknesses of different management styles
* What causes some managers to fail – and how to avoid it
Acquiring a Practical Framework to Help You Understand & Influence the Behaviour
Patterns of Different Types of People
* During this session you will acquire a simple yet powerful psychological
model which can be used to understand whypeople behave as they do. There will
be an opportunity for discussion on how you can apply this to your specific
circumstances.
Identifying the Real Key to Motivation: Proven Techniques for Motivating Your
Team
* Understanding and applying emotional intelligence
* Neutralising negative behaviours and changing attitudes
* How to avoid the common mistakes managers make with extrinsic motivators
* Identifying what motivation strategies work best with different people
* Case studies:
Managing different personality types to improve your effectiveness as a
manager
Workable Strategies for Resolving Conflict
* Develop strategies for addressing interpersonal management issues you face in
your workplace
* Adopting a joint problem solving approach to reviewing achievements and areas
for improvement
* Promoting positive interaction between you, as a manager, and your staff
* Using behavioural techniques to help breakdown interpersonal barriers
* Case studies:
Effectively handling conflict situations
Identifying your Customers & their Needs
* Defining your role in terms of your customers – whatever the purpose of your
organisation
* Customer focus and purpose
* 6 elements of customer satisfaction
Developing your Personal Leadership Style
* Effectively using your PERSONAL power, rather than relying on authority or
positional power
* Understanding the relationship between good leadership and good “fellowship”
* Developing “fellowship” skills in your staff
* Motivating and inspiring your team
* Putting purpose back into work
* Vision and mission statements – what works and what doesn’t
Using Your Power & Influence to Inspire Confidence and Achieve your Objectives
* How persuasive are you?
* Identifying the various sources of power at your disposal and how you can
strengthen them
* Building successful interpersonal relationships with your staff, colleagues
and superiors
* Applying effective communication and questioning skills
* How memory affects communication
* Understanding learning preferences
* Adapting your communication style to ensure your message is received
* Why questioning skills are a manager’s number one tool
Developing your People Through Effective Delegation & Performance Management
* Guaranteed techniques to engender responsibility and accountability – and why
most managers actually cultivate the opposite
* Giving instructions and clarifying meaning
* Selecting appropriate methods of improving performance
* Understanding the applications
A Step by Step Guide to Avoiding the Delegation Traps: Building a High
Performance Team
* Task assignment and delegation – what should you delegate to whom and why?
* Who is likely to complete tasks on time, on cost and on performance and why?
* Developing your own confidence and assertiveness
* Promoting positive behaviours within your team
* Encouraging self-reliance
Preparing an Action Plan For Your Team
* One of the most popular, premium quality new leader programs in Australia
WHEN & WHERE
17 Nov 2022
Live Online Training
ON-SITE & IN-HOUSE TRAINING
Deliver this course how you want, where you want, when you want – and save up to
40%! 8+ employees seeking training on the same topic?
Talk to us about an on-site/in-house & customised solution.
Register Interest
CONTACT
Still have a question?
Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395
training@informa.com.au
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