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login Sign Up CUSTOMER, EMPLOYEE, AND MARKET RESEARCH SURVEYS. IMPROVE YOUR BUSINESS IN THE SHORTEST TIME POSSIBLE WITH SATISFIED CUSTOMERS, ENGAGED EMPLOYEES, AND KEEN MARKET INSIGHTS. WE TURN DATA INTO REAL RESULTS. Get Started Contact Us TRUSTED BY THOUSANDS OF BUSINESSES SINCE 1982 ASK THE RIGHT PEOPLE THE RIGHT QUESTIONS Get feedback that drives success. Our platform delivers creative solutions and big dividends. Full-Service STEP-BY-STEP FEEDBACK MANAGEMENT Superior questions, deep analyses of powerful data, C-Suite level reports, and next steps to achieve your goals. Why Dovrusl INDUSTRY LEADERS IN SURVEY RESEARCH For over 40 years, Dovrusl’s best practices in customer, employee, and market research have led the industry. Dovrusl is the standard of excellence. Our deep industry knowledge means breakthrough insights for you. 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I don't always know exactly how to get the data I am > looking for, but Dovrusl does a very good job of listening and providing > fantastic recommendations for us. I feel like Dovrusl has our best interests > at heart.” April S.Marketing Analyst > “What do you like most about Dovrusl? Friendly staff and timeliness of > response.” Sara S.Director, Research and Development > “What do you like most about Dovrusl? The availability of the project manager, > and Dovrusl's willingness to work with the customer to ensure the expected > service is provided.” Jackie P.-C.Team Leader > “You do such a fast and flawless job every time I ask for assistance. Thanks > so much!” Alice K.Employee Development Manager THE LATEST FROM NBRI Blog Posts Customer Survey White Papers Employee Survey White Papers Customer Surveys MEASURING AND IMPROVING CUSTOMER EXPERIENCE TO INCREASE PROFITS Business executives and managers understand that happy customers are the key to strong profits, so it follows that the... Employee Surveys THE TRUTH ABOUT EMPLOYEE ENGAGEMENT SURVEYS Some employees view employee engagement surveys with irritation and skepticism. Employees must take time from their busy... Market Research Surveys HOW TO PLAN THE RIGHT TIME TO CONDUCT MARKET RESEARCH Without market research, it would be nearly impossible to successfully grow a business. Market research survey(s) obtain... 10 FACTORS THAT AFFECT CUSTOMER SATISFACTION There’s more to customer satisfaction than customer service. The most pleasant experience with a person can’t make up... MEASURING AND MANAGING CUSTOMER SATISFACTION It takes continuous effort to maintain high customer satisfaction levels. As markets shrink, companies are scrambling to... IMPLEMENTING A PROFITABLE CUSTOMER LOYALTY PROGRAM Customer loyalty means everything in the business world, but the formula for success can be difficult to perfect. While... THE IMPORTANCE OF THE ANNUAL EMPLOYEE SURVEY ‘Engagement is a leading buzzword in today’s corporate environment. Seventy-eight percent of business leaders say it is... 5 FACTORS THAT AFFECT YOUR EMPLOYEE'S PRODUCTIVITY If the competition is doing more with less, then employee productivity may be the issue. Low-output workers indicate a... 10 THINGS EMPLOYEES DISLIKE MOST ABOUT THEIR EMPLOYERS Do you hate your job? Well, you have plenty of company. According to a poll from the Pew Research Center, American... Full-Service MAKE OUR TEAM YOUR TEAM We handle it all, from survey creation and in-depth reporting to turning the research into real benefits for you. Tell us what you need, and we’ll deliver. Get Started Talk To An Expert STILL NOT SURE? Dovrusl surveys give businesses a competitive edge, forming a clear path to profit improvement. Reach out today for more information — we are here to help. Get In Touch FOLLOW US: Dovrusl Copyright © 2023 Dovrusl. All Rights Reserved. Privacy Policy Terms of Use Login Sign Up