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 1. Home
 2. Get Paid
 3. Get Paid for Work


MANAGE HOW YOU GET PAID

 1. Home
 2. Get Paid
 3. Get Paid for Work



We understand that knowing when you’ll get paid is important for planning and
peace of mind.

The time when your earnings become available depends on the type of payment —
hourly, fixed-price, for a Project Catalog project, or a bonus:

 * Hourly contracts are based on a weekly billing cycle. The weekly billing
   period ends on Sunday. Your funds will be available for withdrawal 10 days
   later (the following Wednesday). Some contracts are eligible for faster
   payments. Learn more here.
 * Fixed-price contracts are based on milestones. Once the client approves a
   milestone, your funds are available for withdrawal after a five-day security
   period.
 * Project Catalog contracts are based on project approval. Once the client
   approves your project, your funds are available for withdrawal after a
   five-day security period.
 * Bonus payments are available to you after your client's payment has been
   successfully processed and the five-day security period has passed.

To access your earnings, you'll need to add a payment method and set your tax
status.


SELECT HOW YOU GET PAID

--------------------------------------------------------------------------------

To make it easy for you to access your money, we offer a number of choices for
withdrawing your funds. You can withdraw directly to your bank account with the
following payment methods:

 * Direct to U.S. Bank (ACH) — Free
 * Direct to Local Bank (outside of U.S.) — $0.99 per transfer
 * U.S. Dollar Wire Transfer — $30 per transfer
 * Instant Pay for U.S. Freelancers — $2.00 per transfer

We also work with the following third-party payment vendors:

 * PayPal
 * Payoneer (outside the U.S.)
 * M-Pesa (Kenya only)

The availability of payment methods varies by country, and some banks may charge
incoming fees additional to those listed above. Your available options will
display when you add a payment method. Consider comparing costs and access
options in your country before selecting a method.

NOTE:

If you are withdrawing directly to your bank account, the beneficiary name on
your bank account must match your verified name on Upwork. This includes the
addition of middle names, family names or unique characters. Exceptions may be
made for transgender users and common name changes, i.e., Robert to Bob.

If your payment method was flagged for a name mismatch, you may add a new
payment method that reflects your Upwork verified name, or reply to the email
sent from Upwork to start the process of verifying that you are an authorized
user on the payment method.


SET UP A PAYMENT METHOD

--------------------------------------------------------------------------------

 1. Go to Settings › Get Paid
 2. Choose Add Method
 3. Choose the Set Up button for your chosen method and enter the information
 4. Choose a payment schedule and choose Next

We take the security of your account very seriously. For security reasons, your
new payment method will become active in three calendar days.

Be sure to double check your account number(s) and details carefully. You must
enter these details accurately to withdraw your money.

Consider setting up a second payment method as a backup. Then, if your first
payment method isn't available for some reason, you will still be able to access
your funds. You can add as many methods as you want and make changes as needed.


AUTOMATIC PAYMENT SCHEDULES

--------------------------------------------------------------------------------

If you would like to be paid on a certain schedule without having to request a
withdrawal each time, you can set up an automatic payment schedule. We added
this option to make getting paid more convenient for you, freeing you up to
pursue and perform excellent work. First, set up a payment method. Next, choose
your payment schedule. Then, we’ll disburse your available balance to your
preferred payment method automatically according to your chosen schedule. Learn
more about setting up and changing your payment schedule here. Even after you
set up an automatic payment schedule, you can still withdraw your available
funds manually at any time.


WITHDRAW YOUR EARNINGS MANUALLY

--------------------------------------------------------------------------------

You can withdraw your available balance at any time using the "Get Paid Now"
option.

 1. Go to the Settings › Get Paid.
 2. Choose the Get Paid Now button.
 3. Choose the amount to withdraw.
 4. Choose Get Paid Now.


TO EDIT PAYMENT INFORMATION

--------------------------------------------------------------------------------

 1. Go to Settings › Get Paid
 2. Under Payment Methods, find the one you want to edit
 3. Choose Edit from the (...) options menu
 4. Edit your information and select Save Changes

To protect the security of your account, we don’t allow you to edit certain
information within a payment method. You cannot edit email addresses, bank
account numbers, and bank codes. You must add a new payment method if these
change. These new payment methods will be subject to the same three-day waiting
period that we applied to your first payment selection. Don't forget to remove
the old payment method at that time, too.


TO REMOVE A PAYMENT METHOD

--------------------------------------------------------------------------------

 1. Go to Settings › Get Paid
 2. Under Payment Methods, find the one you want to remove
 3. Select Remove from the (...) options menu


TROUBLESHOOTING

--------------------------------------------------------------------------------

Pending payment or no available balance

Your earnings will show as pending on your Transaction History while payments
are in the review and security periods. The date that the funds will be
available for withdrawal is shown in the Date column on the left-hand side of
the report.

New payment method recently added

For security reasons, when you set up a new payment method, it will become
available for use 3 calendar days after it has been added.

No tax information on file

All freelancers must enter their tax status.

Suspended financial account

If your account is temporarily limited, your ability to withdraw may be turned
off until the issue is resolved. Please refer to the relevant notification and
instructions to resolve the limitation.

I haven’t received my withdrawal

For additional troubleshooting tips for non-received or returned withdrawals, go
here


IN THIS ARTICLE

 * Select How You Get Paid
 * Set Up a Payment Method
 * Automatic Payment Schedules
 * Withdraw Your Earnings Manually
 * To Edit Payment Information
 * To Remove a Payment Method
 * Troubleshooting


ARTICLES IN THIS SECTION

 * Manage How You Get Paid
 * Why Can't I Get Paid Directly?
 * Faster Payouts on Upwork
 * Get Paid for Hourly Contracts
 * Get Paid for Fixed-Price Contracts
 * Confirmation of Services
 * Working Through Upwork Payroll


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