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Submitted URL: http://pypestream.com/
Effective URL: https://www.pypestream.com/
Submission: On May 26 via manual from CA — Scanned from CA
Effective URL: https://www.pypestream.com/
Submission: On May 26 via manual from CA — Scanned from CA
Form analysis 3 forms found in the DOM
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<div class="input"><input id="lastname-2b2549af-e677-47d9-93c6-42dcc65dacfe" name="lastname" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="family-name" value=""></div>
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<div class="hs_how_did_you_hear_about_pypestream_ hs-how_did_you_hear_about_pypestream_ hs-fieldtype-text field hs-form-field"><label id="label-how_did_you_hear_about_pypestream_-2b2549af-e677-47d9-93c6-42dcc65dacfe" class=""
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<div class="hs_message hs-message hs-fieldtype-textarea field hs-form-field"><label id="label-message-2b2549af-e677-47d9-93c6-42dcc65dacfe" class="" placeholder="Enter your PLEASE DESCRIBE YOUR IDEAL CLIENT PROFILE"
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<legend class="hs-field-desc" style="display: block;">(include details like # of agents, # of monthly inbound calls/chats, etc.)</legend>
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for="do_you_have_a_customer_in_mind_who_could_utilize_pypestream_s_solution_-2b2549af-e677-47d9-93c6-42dcc65dacfe"><span>Do you have a customer in mind who could utilize Pypestream's solution?</span></label>
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id="select_the_option_that_best_describes_your_company0-2b2549af-e677-47d9-93c6-42dcc65dacfe" class="hs-input" type="radio" name="select_the_option_that_best_describes_your_company" value="Cloud Contact Center Provider"><span>Cloud
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<ul role="checkbox" class="inputs-list multi-container">
<li class="hs-form-radio" role="radio"><label for="how_many_sales_team_members_do_you_have_0-2b2549af-e677-47d9-93c6-42dcc65dacfe" class="hs-form-radio-display"><input
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</form>Text Content
PARTNER WITH US FIRST NAME* LAST NAME* COMPANY NAME* COMPANY EMAIL* HOW DID YOU HEAR ABOUT PYPESTREAM? PLEASE DESCRIBE YOUR IDEAL CLIENT PROFILE*(include details like # of agents, # of monthly inbound calls/chats, etc.) Do you have a customer in mind who could utilize Pypestream's solution? * Yes * No * Maybe Select the option that best describes your company * Cloud Contact Center Provider * Contact Center/IT Consultant * Master Agency * BPO * Other How many sales team members do you have? * Under 5 * 6-10 * 11-25 * 26-50 * 51+ I am interested in the following partnership type * Referral * Reseller * Technology * I want to learn about the different options GET A DEMO First Name* Last Name* Company name* Business Email* I am looking to...* Please SelectUpgrade my chatbot/Digital AssistantReplace my chatbot/Digital AssistantDo something else (please note below)Partner with Pypestream How can we help? * Receive occasional updates from Pypestream By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information. PreferencesDenyAccept Privacy Preference Center When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website. Reject all cookiesAllow all cookies Manage Consent Preferences by Category Essential Always Active These items are required to enable basic website functionality. Marketing Essential These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission. Personalization Essential These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location. Analytics Essential These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor. Confirm my preferences and close Platform Platform Microapps Industries Insurance Telecommunications and Streaming Retail and eCommerce Quick Service Restaurants Travel and Hospitality Real Estate Resources Resources Customer Success Partners Support About UsBlog LoginGet a demo INTRODUCING: THE HAPPINESS PLATFORM Transforming customer interactions into exceptional AI-powered experiences. Get a demoTry out the platform Our clients Happy customers start with happy moments At Pypestream, we believe that every customer interaction is an opportunity for joy. Our cutting-edge AI and automation solutions are designed to transform the way businesses connect with their customers. We're not just about streamlining processes; we're about creating delightful, memorable experiences. SERVICES NEXT-GEN CONVERSATIONAL AI Our AI-powered, omnichannel platform understands and anticipates customer needs, providing personalized and prompt responses. Say goodbye to long wait times and hello to instant, joyful resolutions. AUTOMATED CX SOLUTIONS From customer inquiries to complex problem-solving, our extensive library of microapps handle it all with ease and efficiency. Experience the magic of technology making every customer moment a happy one. TEAM OF EXPERTS Our dedicated CX team is at the forefront of this commitment, blending cutting-edge technology with unparalleled expertise. DATA-DRIVEN DECISIONS Our platform analyzes interactions to continually enhance the customer experience, ensuring every touchpoint is a step towards happiness. INDUSTRIES Insurance Telecommunications and Streaming Retail and eCommerce Quick Service Restaurants Travel and Hospitality Real Estate PragmaticAI CUSTOMER SUCCESS STORIES Industry: Insurance Our Solution: Conversational AI & Chatbots Top 3 Use Cases deployed: IVR deflection & Agent escalation Language translations Interactive UI embed DRIVING EFFICIENCY WITH OMNI-CHANNEL SUPPORT. Company Nurse, a nurse triage service for injuries, collaborated with Pypestream to digitally transform their injury reporting process. Phone based reporting took an average of 15-20 minutes. Company Nurse introduced Lin, a bi-lingual digital assistant, to allow employees to continue to report incidents immediately after they occurred, but this time using the method they were most comfortable with: phone, Lin or scheduling a call back. ~20K Digital assistant sessions: 70% Reduction in injury reporting time: 89% 65% Avg. CSAT with Pypestream: Industry: Retail and eCommerce Our Solution: Fully automated product recommendation Top 3 Use Cases deployed: Subscription Management Place Order Product Recommendations INCREASED CUSTOMER SATISFACTION, BRAND LOYALTY, AND REDUCED COSTS Facing competition from tech-savvy startups such as Dollar Shave Club and Harry's, a leading razor manufacturer introduced an online direct-to-consumer (DTC) subscription service. Realizing that this step alone wasn't sufficient to maintain their market position, they aimed to enhance their customer engagement beyond traditional methods, which led to a partnership with Pypestream. 33% Increase in purchases 15% Increase in subscriptions 140K+ Email requests managed via Pypestream Industry: Quick Service Restaurants Our Solution: End-to-end rapid issue resolution Top 3 Use Cases deployed: Support Ticket Management Order Issue Resolution FAQs RESOLVING CUSTOMER ISSUES WITHOUT ESCALATION A global quick service restaurant company that owns some of the largest fast food brands in the world came to Pypestream in 2021 wanting to enhance the way they connected with customers. They needed a solution that would seamlessly balance customer inquiries and complaints while reducing the costs. This conglomerate was intent on setting their quick service restaurants apart from competitors. 313% ROI in less than a year 20% Improvement in CSAT score over live agent $6 Saved per ticket handled in the solution Industry: Travel and Hospitality Our Solution: Digital Transformation Top 3 Use Cases deployed: Booking and payments Omni-channel support GenAI and NLU DIGITAL SUPPORT FOR TRAVELERS ANYTIME, ANYWHERE. Gulf Air, an airline serving the Middle East, sought out Pypestream to provide a digital experience for its travelers that continued the company’s history of innovation and differentiation. Pypestream’s solution for Gulf Air provides an omni-channel experience that increases call deflection, drives higher customer satisfaction, and facilitates customer transactions automatically. 98% 70% Automation containment rate 93% % of revenue generated via Pypestream: 85% 33% Avg. CSAT with Pypestream Industry: Insurance Our Solution: Digital Transformation Top 3 Use Cases deployed: Account management Claims submissions Appointment scheduling TRANSFORMING THE INSURANCE CLAIMS PROCESS. Triwest Corporation, an insurance provider for US Military veterans, was looking to digitally transform their customer experience, due to a government mandate, while maintaining their outstanding service. TriWest partnered with Pypestream to develop a new digital assistant to reduce help desk inquiries by phone.The tool supports staff, policyholder and providers with claims, billing and appointment management. 91% 58% Fully automated sessions: 73% Sessions via Pypestream per quarter: 90% 15% Avg. CSAT with Pypestream Industry: Telecommunications and Streaming Our Solution: Self-Service Automation Top 3 Use Cases deployed: Account management Troubleshooting Product recommendation TURNING A COST CENTER INTO A REVENUE CENTER. LoopTV, a B2B streaming service, partnered with Pypestream to deliver a self-service automation platform for their customers. As business needs evolved, the Loop Team continued to collaborate with Pypestream to turn their support chatbot into a way to drive existing user growth and retention. Now this sophisticated and connected solution delivers both customer support and revenue. 93% 70% Automation containment rate ~4K New device sales via Pypestream 85% 53% Avg. CSAT with Pypestream * * * * * * Insurance Telecommunications and Streaming Retail Quick Service Restaurants Travel Industry: Insurance Our Solution: Conversational AI & Chatbots Top 3 Use Cases deployed: IVR deflection & Agent escalation Language translations Interactive UI embed DRIVING EFFICIENCY WITH OMNI-CHANNEL SUPPORT. Company Nurse, a nurse triage service for injuries, collaborated with Pypestream to digitally transform their injury reporting process. Phone based reporting took an average of 15-20 minutes. Company Nurse introduced Lin, a bi-lingual digital assistant, to allow employees to continue to report incidents immediately after they occurred, but this time using the method they were most comfortable with: phone, Lin or scheduling a call back. ~20K Digital assistant sessions: 70% Reduction in injury reporting time: 89% 65% Avg. CSAT with Pypestream: Industry: Telecommunications and Streaming Our Solution: Self-Service Automation Top 3 Use Cases deployed: Account management Troubleshooting Product recommendation TURNING A COST CENTER INTO A REVENUE CENTER. LoopTV, a B2B streaming service, partnered with Pypestream to deliver a self-service automation platform for their customers. As business needs evolved, the Loop Team continued to collaborate with Pypestream to turn their support chatbot into a way to drive existing user growth and retention. Now this sophisticated and connected solution delivers both customer support and revenue. 93% 70% Automation containment rate ~4K New device sales via Pypestream 85% 53% Avg. CSAT with Pypestream Industry: Retail and eCommerce Our Solution: Fully automated product recommendation Top 3 Use Cases deployed: Subscription Management Place Order Product Recommendations INCREASED CUSTOMER SATISFACTION, BRAND LOYALTY, AND REDUCED COSTS Facing competition from tech-savvy startups such as Dollar Shave Club and Harry's, a leading razor manufacturer introduced an online direct-to-consumer (DTC) subscription service. Realizing that this step alone wasn't sufficient to maintain their market position, they aimed to enhance their customer engagement beyond traditional methods, which led to a partnership with Pypestream. 33% Increase in purchases 15% Increase in subscriptions 140K+ Email requests managed via Pypestream Industry: Quick Service Restaurants Our Solution: End-to-end rapid issue resolution Top 3 Use Cases deployed: Support Ticket Management Order Issue Resolution FAQs RESOLVING CUSTOMER ISSUES WITHOUT ESCALATION A global quick service restaurant company that owns some of the largest fast food brands in the world came to Pypestream in 2021 wanting to enhance the way they connected with customers. They needed a solution that would seamlessly balance customer inquiries and complaints while reducing the costs. This conglomerate was intent on setting their quick service restaurants apart from competitors. 313% ROI in less than a year 20% Improvement in CSAT score over live agent $6 Saved per ticket handled in the solution Industry: Travel and Hospitality Our Solution: Digital Transformation Top 3 Use Cases deployed: Booking and payments Omni-channel support GenAI and NLU DIGITAL SUPPORT FOR TRAVELERS ANYTIME, ANYWHERE. Gulf Air, an airline serving the Middle East, sought out Pypestream to provide a digital experience for its travelers that continued the company’s history of innovation and differentiation. Pypestream’s solution for Gulf Air provides an omni-channel experience that increases call deflection, drives higher customer satisfaction, and facilitates customer transactions automatically. 98% 70% Automation containment rate 93% % of revenue generated via Pypestream: 85% 33% Avg. CSAT with Pypestream BE THE CATALYST OF CUSTOMER HAPPINESS Ready to embark on a journey with Pypestream? Get a demo About usPlatformBlog Industries Insurance Telecommunications and Streaming Retail and eCommerce Quick Service Restaurants Travel and Hospitality Real Estate Resources ResourcesPartnersMicroappsBook a DemoSupport Contact us info@pypestream.com1177 Avenue of the Americas, 5th Floor, New York, New York, 10036 © 2024 Pypestream. All Rights Reserved Privacy PolicyCookies Settings LinkedIn Platform Platform Microapps Industries Insurance Telecommunications and Streaming Retail and eCommerce Quick Service Restaurants Travel and Hospitality Real Estate Resources Resources Customer Success Partners Support About UsBlog LoginGet a demo