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AIOps SASE VMware Edge Network Intelligence


AIOPS: THE SECRET SAUCE FOR DELIVERING SASE AT SCALE

Scott Nyberg
August 20, 2021

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IT teams around the world are leveraging secure access service edge (SASE) to
significantly improve their network management. Combining SASE with Artificial
Intelligence for IT Operations (AIOps) enables them to scale their visibility
across the entire network, helping them spot network issues early and perform
self-healing, increasing efficiency and productivity across the enterprise.  

Prior to the pandemic, the number of remote workers in the U.S. increased by
173% between 2005 and 2018.

When the pandemic arrived, that number exploded practically overnight, making
working from home (WFH) the new normal for enterprises around the world.

IT teams encountered a logistical nightmare as they were tasked with supporting
a network using outdated tools. End users were suddenly forced to cope with
issues ranging from high-latency app access to dangerous cyber security threats.

To support their distributed workforce, network operations teams evolved by
integrating a cloud-based model that leveraged secure access service edge (SASE)
to simplify and modernize IT operations, improve connectivity, ensure low
latency for users and boost security for every WFH user.

When organizations teamed SASE with AIOps, they took their network management to
an entirely different level, gaining complete visibility into their networks.
Combining machine learning, AI, big data, and other advanced analytics
technologies to enhance IT management, AIOps delivers a game-changing capability
to radically improve IT operational efficiency.


DROWNING IN DATA NO MORE

What happens when thousands, even millions of employees, devices and apps are
suddenly using remote networks that corporate IT doesn’t control? It creates a
myriad of issues that threaten business continuity, ranging from dropped Zoom
calls to apps that run at a snail’s pace.

Now fielding calls from users all over the world, the IT team is drowning in
data as they leverage antiquated legacy tools to study countless data points,
determine the root cause of network and security issues, and perform corrective
actions.  

To effectively address these problems, administrators require AIOps as part of a
next-gen networking and security solution that empowers teams to scale across
the entire enterprise network with lightning speed. In fact, 44% of IT teams say
AIOps is key for helping them optimize their networks. Equipped with
capabilities like anomaly detection, automated root cause analysis and
self-healing, administrators can rapidly react and engineer solutions, which
could range from increasing bandwidth to improving quality of service settings.


UNDER THE HOOD: KEYS FOR DEPLOYING AIOPS

Using AIOps helps teams effectively scale SASE by analyzing network performance
and every user’s application experience. This gives teams a holistic view of the
entire network landscape and reduces their workload — especially critical if
teams are facing personnel shortages — and improves their output. In fact, 41%
of IT workers expect AIOps to enhance their operational efficiency.

What’s the secret to deploying AIOps across your network?

It starts by analyzing the transactions of every end-client device on your
network as they connect and access critical applications. To do this with VMware
SASE, all it takes is enabling VMware Edge Network Intelligence™  in the VMware
SD-WAN Orchestrator and you are good to go. 

Next, augment your analysis by sending additional data sources to the system
including from wireless LAN controllers, application servers, and optionally
end-client devices by way of the VMware Edge Network Intelligence client
application. 

Once your data starts pouring in, VMware Edge Network Intelligence will
automatically measure and baseline device performance, detect anomalous
behavior, determine root causes and even recommend improvements, and
automatically program the network for remediation.

Since the pandemic arrived — and even before — more and more employees across
industries increasingly began working remotely. This trend isn’t likely to
subside anytime soon and as more users and more apps tap into enterprise
networks, IT teams must provide SASE at scale by using AIOps. This empowers them
to catalog and measure tremendous amounts of data for boosting app performance
and network self-healing so that WFH employees are more productive than ever.

Want to learn more about how enterprises can incorporate SASE solutions with
AIOps smarts? Check out the webinar, “Prepare for a Work from Anywhere Future
with AIOps-driven SASE” on August 26 at 10am PST or watch on demand later.


RELATED POSTS:

 * VMware SASE Wins Gold at 2021 Cybersecurity…
 * VMware Edge Network Intelligence: Use AIOps for…
 * Announcing VMware Anywhere Workspace Featuring VMware SASE
 * VMware SASE: Optimized Performance and Simplified…
 * Global Analyst Firm Names VMware a Leader in Zero…
 * VMware Edge Network Intelligence: Network…



SCOTT NYBERG

Scott is a Senior Content Marketing Manager for SASE within the VMware Service
Provider and Edge business unit.


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