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help.wetransfer.com Open in urlscan Pro
104.16.53.111  Public Scan

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Submitted URL: https://wetransfer.zendesk.com/hc/en-us?utm_campaign=TRN_TDL_01&utm_source=sendgrid&utm_medium=email&trk=TRN_TDL_01
Effective URL: https://help.wetransfer.com/hc/en-us?utm_campaign=TRN_TDL_01&utm_source=sendgrid&utm_medium=email&trk=TRN_TDL_01
Submission: On December 14 via api from IN — Scanned from DE

Form analysis 2 forms found in the DOM

GET /hc/en-us/search

<form role="search" class="search" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search" name="query"
    id="query" placeholder="What can we help you with?" autocomplete="off" aria-label="What can we help you with?"></form>

GET /hc/en-us/search

<form role="search" class="search" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search" name="query"
    id="query" placeholder="What can we help you with?" autocomplete="off" aria-label="What can we help you with?"></form>

Text Content

 * Home
 * About us
 * English English Français Español Italiano Nederlands Deutsch
 * Contact Support


Help Center
 * About us
 * English English Français Español Italiano Nederlands Deutsch
 * Contact Support
 * 

All Systems Operational


WETRANSFER SUPPORT




FEATURED ARTICLES

 * Trouble uploading or sending

 * Trouble downloading, opening, or unzipping

 * Trouble with logging in, emails, or the website

 * Trouble with payments, receipts, or subscriptions

 * What does WeTransfer Premium offer me?

 * Shared workspaces

 * Introduction to portals and reviews

 * Learn more about all of WeTransfer's products

 * Sending transfers with the Mac app

 * WeTransfer + B Corp

 * Why is my Collect content missing?


SEARCH BY TOPIC

 * TROUBLESHOOTING
   
   Is our service getting you down or are you having a rough day? Don't worry -
   we’ve got things covered here.

 * WETRANSFER SUBSCRIPTIONS
   
   Everything you ever wanted to know about your WeTransfer subscription, from
   setting up your WeTransfer page to creati...

 * WETRANSFER ACCOUNTS
   
   Everything you need to know about your WeTransfer account.

 * WETRANSFER ON MOBILE
   
   Everything you need to know about using our WeTransfer app and how to use
   WeTransfer on your mobile web browser.

 * PORTALS
   
   Everything you need to know about WeTransfer’s tool for creative reviews.
   Share work and get feedback all in one place.

 * SECURITY/PRIVACY
   
   We hold your security and privacy to the highest standards. Here you’ll find
   how we keep you and your files safe.

 * KNOWLEDGE BASE
   
   Get down to the basics & the nitty gritty with these articles. Carefully
   curated to get you on your way again.

 * COLLECT
   
   Your one-stop shop for all things related to our collaboration app - Collect!

 * PAPER®
   
   Welcome to the family! Bring your ideas to life by learning how to use these
   awesome products.

Beautifully obvious tools to keep your ideas moving.


 * WeTransfer,
 * Collect,
 * Paper,
 * Paste

 * and

 * WePresent.

 * 
 * 
 * 
 * 

 * About
 * Terms
 * Blog
 * Jobs
 * Newsroom