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help.support.com Open in urlscan Pro
34.231.239.72  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://help.support.com/
Effective URL: https://help.support.com/support/home
Submission: On March 07 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 17 IPs in 3 countries across 12 domains to perform 60 HTTP transactions. The main IP is 34.231.239.72, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.support.com.
TLS certificate: Issued by R3 on February 14th 2022. Valid for: 3 months.
This is the only time help.support.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 34.231.239.72 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
5 2a06:98c1:312... 13335 (CLOUDFLAR...)
8 52.222.225.5 16509 (AMAZON-02)
8 54.204.31.120 14618 (AMAZON-AES)
1 52.217.135.120 16509 (AMAZON-02)
6 52.222.206.66 16509 (AMAZON-02)
3 2620:100:6022... 19679 (DROPBOX)
1 2 2a00:1450:400... 15169 (GOOGLE)
2 13.32.118.79 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.203.27.146 14618 (AMAZON-AES)
14 52.222.214.62 16509 (AMAZON-02)
1 108.138.17.126 16509 (AMAZON-02)
2 108.138.7.81 16509 (AMAZON-02)
2 35.174.78.146 14618 (AMAZON-AES)
60 17
3    34.231.239.72 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-231-239-72.compute-1.amazonaws.com
help.support.com
1    2a00:1450:4001:830::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
5    2a06:98c1:3120::7 (United States)

ASN13335 (CLOUDFLARENET, US)
use.fontawesome.com
8    52.222.225.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-225-5.fra56.r.cloudfront.net
assets7.freshdesk.com
assets1.freshdesk.com
assets10.freshdesk.com
assets4.freshdesk.com
assets2.freshdesk.com
assets3.freshdesk.com
8    54.204.31.120 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-204-31-120.compute-1.amazonaws.com
wchat.freshchat.com
1    52.217.135.120 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
6    52.222.206.66 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-206-66.fra56.r.cloudfront.net
dae0ndianqul7.cloudfront.net
3    2620:100:6022:15::a27d:420f (United States)

ASN19679 (DROPBOX, US)
dl.dropboxusercontent.com
2    2a00:1450:4001:80e::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
ssl.google-analytics.com
2    13.32.118.79 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-118-79.fra60.r.cloudfront.net
d36mpcpuzc4ztk.cloudfront.net
1    2a00:1450:400c:c04::9d (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
1    52.203.27.146 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-203-27-146.compute-1.amazonaws.com
chat.freshdesk.com
14    52.222.214.62 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-214-62.fra56.r.cloudfront.net
assetscdn-wchat.freshchat.com
1    108.138.17.126 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-17-126.fra56.r.cloudfront.net
rts-static-prod.freshworksapi.com
2    108.138.7.81 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-7-81.fra56.r.cloudfront.net
147197204182618.webpush.freshchat.com
2    35.174.78.146 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: pi0-lba1-5-ue1.aws.pardot.com
pi.pardot.com
Apex Domain
Subdomains		 Transfer
24 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 9831
assetscdn-wchat.freshchat.com — Cisco Umbrella Rank: 16963
147197204182618.webpush.freshchat.com
715 KB
9 freshdesk.com
assets7.freshdesk.com — Cisco Umbrella Rank: 55238
assets1.freshdesk.com — Cisco Umbrella Rank: 55293
assets10.freshdesk.com — Cisco Umbrella Rank: 55685
assets4.freshdesk.com — Cisco Umbrella Rank: 55287
assets2.freshdesk.com — Cisco Umbrella Rank: 55276
assets3.freshdesk.com — Cisco Umbrella Rank: 56478
chat.freshdesk.com — Cisco Umbrella Rank: 61772
353 KB
8 cloudfront.net
dae0ndianqul7.cloudfront.net
d36mpcpuzc4ztk.cloudfront.net
1 MB
5 fontawesome.com
use.fontawesome.com — Cisco Umbrella Rank: 828
87 KB
3 dropboxusercontent.com
dl.dropboxusercontent.com — Cisco Umbrella Rank: 12753
156 KB
3 support.com
help.support.com
40 KB
2 pardot.com
pi.pardot.com — Cisco Umbrella Rank: 3718
3 KB
2 google-analytics.com
ssl.google-analytics.com — Cisco Umbrella Rank: 243
17 KB
1 freshworksapi.com
rts-static-prod.freshworksapi.com — Cisco Umbrella Rank: 10680
25 KB
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 68
430 B
1 amazonaws.com
s3.amazonaws.com
8 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 35
1 KB
60 12
Domain Requested by
14 assetscdn-wchat.freshchat.com wchat.freshchat.com
assetscdn-wchat.freshchat.com
help.support.com
8 wchat.freshchat.com help.support.com
wchat.freshchat.com
assetscdn-wchat.freshchat.com
6 dae0ndianqul7.cloudfront.net help.support.com
5 use.fontawesome.com help.support.com
use.fontawesome.com
3 dl.dropboxusercontent.com help.support.com
3 help.support.com 1 redirects help.support.com
2 pi.pardot.com help.support.com
pi.pardot.com
2 147197204182618.webpush.freshchat.com wchat.freshchat.com
147197204182618.webpush.freshchat.com
2 d36mpcpuzc4ztk.cloudfront.net help.support.com
2 ssl.google-analytics.com 1 redirects help.support.com
2 assets1.freshdesk.com help.support.com
2 assets7.freshdesk.com help.support.com
1 rts-static-prod.freshworksapi.com assetscdn-wchat.freshchat.com
1 chat.freshdesk.com d36mpcpuzc4ztk.cloudfront.net
1 stats.g.doubleclick.net help.support.com
1 assets3.freshdesk.com help.support.com
1 assets2.freshdesk.com help.support.com
1 assets4.freshdesk.com help.support.com
1 s3.amazonaws.com help.support.com
1 assets10.freshdesk.com help.support.com
1 fonts.googleapis.com help.support.com
60 21

This site contains links to these domains. Also see Links.

Domain
developer.support.com
www.support.com
Subject Issuer Validity Valid
fdus-11.freshdesk.com
R3		 2022-02-14 -
2022-05-15		 3 months crt.sh
upload.video.google.com
GTS CA 1C3		 2022-02-17 -
2022-05-12		 3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2021-07-07 -
2022-07-06		 a year crt.sh
*.freshdesk.com
Amazon		 2021-06-10 -
2022-07-09		 a year crt.sh
*.freshchat.com
Amazon		 2021-04-22 -
2022-05-21		 a year crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2		 2021-06-23 -
2022-07-24		 a year crt.sh
*.cloudfront.net
Amazon		 2022-02-01 -
2023-01-31		 a year crt.sh
dl.dropbox.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-02-08 -
2023-03-11		 a year crt.sh
*.google-analytics.com
GTS CA 1C3		 2022-02-17 -
2022-05-12		 3 months crt.sh
freshchat.com
Amazon		 2021-07-13 -
2022-08-11		 a year crt.sh
freshworksapi.com
Amazon		 2022-01-03 -
2023-01-31		 a year crt.sh
*.wchat.webpush.myfreshworks.com
Amazon		 2021-07-21 -
2022-08-19		 a year crt.sh
pi.pardot.com
DigiCert TLS RSA SHA256 2020 CA1		 2021-11-08 -
2022-11-07		 a year crt.sh

This page contains 3 frames:

Primary Page: https://help.support.com/support/home
Frame ID: 44D6CAAE9E11E97B97216E4C008798A4
Requests: 35 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=e6386211-479b-4c17-921d-40e69b682bd8&referrer=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Frame ID: 4152DC2D69F5919785C9FE78D70B5AEC
Requests: 22 HTTP requests in this frame

Frame: https://147197204182618.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Frame ID: 58552EDA79851DC4C014EA60B7B61881
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : .

Page URL History Show full URLs

  1. https://help.support.com/ HTTP 302
    https://help.support.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

60
Requests

95 %
HTTPS

31 %
IPv6

12
Domains

21
Subdomains

17
IPs

3
Countries

2541 kB
Transfer

6605 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://help.support.com/ HTTP 302
    https://help.support.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 29
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1533046551&utmhn=help.support.com&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Support%20%3A%20.&utmhid=311755504&utmr=-&utmp=%2Fsupport%2Fhome&utmht=1646685769937&utmac=UA-68483808-1&utmdid=00P19&utmcc=__utma%3D71949450.1507822754.1646685770.1646685770.1646685770.1%3B%2B__utmz%3D71949450.1646685770.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1109265175&utmredir=1&utmu=qAAAAAAAAAAAAAAAAAAAAAAE~ HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-68483808-1&cid=1507822754.1646685770&jid=1109265175&_v=5.7.2&z=1533046551

60 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
help.support.com/support/
Redirect Chain
  • https://help.support.com/
  • https://help.support.com/support/home
23 KB
9 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://help.support.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.231.239.72 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-231-239-72.compute-1.amazonaws.com
Software
/
Resource Hash
67a38ff7db08da3e9bff0af9ee51e165c163dbdbecce7918c043e9b7c512aa97
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

date
Mon, 07 Mar 2022 20:42:49 GMT
content-type
text/html; charset=utf-8
status
200 OK
x-ratelimit-limit
300
x-ratelimit-reset
070322204349
x-ratelimit-remaining
299 199
x-request-id
2f8fc63c-68c9-4a1c-85ba-e9a210a32c45
etag
W/"e27b200dc247801fc70bccda15081d1e"
x-rack-cache
miss
cache-control
must-revalidate, private, max-age=0
strict-transport-security
max-age=31536000; includeSubDomains
x-xss-protection
1; mode=block
x-ua-compatible
IE=Edge,chrome=1
x-content-type-options
nosniff
content-encoding
gzip
x-fw-ratelimiting-managed
true
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1

Redirect headers

date
Mon, 07 Mar 2022 20:42:49 GMT
content-type
text/html; charset=utf-8
location
https://help.support.com/support/home
status
302 Found
x-rack-cache
miss
cache-control
no-cache, no-store, max-age=0, must-revalidate
strict-transport-security
max-age=31536000; includeSubDomains
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
63da6984-6e5c-47fb-9734-312cb058a3c8
x-ua-compatible
IE=Edge,chrome=1
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
x-fw-ratelimiting-managed
false
css
fonts.googleapis.com/ 		2 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Montserrat
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
b0d3e95d9ae6d861a6735dba876fe73ff082293d8663233cc19f54776f2912e4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Mon, 07 Mar 2022 20:10:00 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Mon, 07 Mar 2022 20:42:49 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 07 Mar 2022 20:42:49 GMT
7b5061a8f5.js
use.fontawesome.com/ 		4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://use.fontawesome.com/7b5061a8f5.js
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a06:98c1:3120::7 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
68e417ae05eb0ef0d07e50d149895468a1c640e99e22e0da24e03d0e15f4033a

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Mar 2022 20:42:49 GMT
content-encoding
br
cf-cache-status
MISS
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id
WNMEMJ4WBEHR3ZCP
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-amz-id-2
osWy0JCwxaKHokEokFIfHpBYyitXSo/dsHwIEiLnWkD/gYNwS5eZDM1L6HLa06/fo8I7PpZXmRc=
last-modified
Wed, 30 Jun 2021 21:04:13 GMT
server
cloudflare
etag
W/"e679ac92125802fa9c2ce1ceae55f02e"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=zivDfQZK0%2FuzGANmOHB4N%2Bm1BWWOpH%2BGpuxqxGEhREMjhqRPwJhA80w5FVj340wnz%2F9tW2Grce3S8fW%2FNpQZXcIzEAsgzL1%2ByzmfDV5U6wMNlgtKnuhXquSZqTOCMxdnK6AgdNdhxTlfh7G424hwq5j%2B"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript
cache-control
max-age=1800
cf-ray
6e8628eaad319256-FRA
portal_utils-ea1ce955b1effdd330cfef0788836a32.css
assets7.freshdesk.com/assets/cdn/ 		305 KB
81 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets7.freshdesk.com/assets/cdn/portal_utils-ea1ce955b1effdd330cfef0788836a32.css
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d1d7303ffad8f88937845667e4eefd6def607c1186c79f776e67f5e8411e5b9

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Tue, 30 Nov 2021 07:49:27 GMT
content-encoding
gzip
age
8427203
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
82541
last-modified
Mon, 29 Nov 2021 09:02:13 GMT
server
AmazonS3
etag
"1e7ccf28df9bfd06e6aef390333f8146"
x-amz-version-id
pJr0rK.38nF6hp6AdCTAmis0uY8knamI
via
1.1 7831c78db9d585e32d354900cc00dca6.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P4
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
WoH8V20cgLM8Xg2xHem5TMe_QnjTql9tbx5Z52ITaxSu4QBUUxWkYg==
expires
Tue, 29 Nov 2022 15:02:12 GMT
theme.css
help.support.com/support/ 		87 KB
30 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://help.support.com/support/theme.css?v=2&d=1551111883
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.231.239.72 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-231-239-72.compute-1.amazonaws.com
Software
/
Resource Hash
ee4973429ba617a19dec244bd419be6277c9eff8dc45583fe5c221a395b675bd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Mar 2022 20:42:49 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-ratelimit-total
200
age
18944
x-ratelimit-used-currentrequest
1
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-xss-protection
1; mode=block
x-request-id
5c7286dc-fc89-49a6-af37-99dd50309820
x-ua-compatible
IE=Edge,chrome=1
x-content-digest
6131e88e53ebae301975230d1c2726a58aaccde3
etag
W/"596d96021c4137b3da06ec34f700645b"
x-ratelimit-remaining
199
x-fw-ratelimiting-managed
true
cache-control
max-age=315576000, public
content-type
text/css; charset=utf-8
x-rack-cache
fresh
portal_head-4d36050a7e6e056ee8dcf93bfbed5fa9.js
assets1.freshdesk.com/assets/cdn/ 		223 KB
71 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets1.freshdesk.com/assets/cdn/portal_head-4d36050a7e6e056ee8dcf93bfbed5fa9.js
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 13 Dec 2021 09:59:33 GMT
content-encoding
gzip
age
7296197
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
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server
AmazonS3
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x-amz-version-id
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via
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cache-control
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accept-ranges
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content-type
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x-amz-cf-id
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expires
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prism-667183b1fa26f0b78b9f2b4cf635e507.js
assets10.freshdesk.com/assets/cdn/ 		44 KB
17 KB 		Script
General
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https://assets10.freshdesk.com/assets/cdn/prism-667183b1fa26f0b78b9f2b4cf635e507.js
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Feb 2022 07:04:11 GMT
content-encoding
gzip
age
2468317
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
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16592
last-modified
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server
AmazonS3
etag
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cache-control
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FRA56-P4
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x-amz-cf-id
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expires
Fri, 03 Feb 2023 21:30:46 GMT
widget.js
wchat.freshchat.com/js/ 		36 KB
12 KB 		Script
General
Check archive.org
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Full URL
https://wchat.freshchat.com/js/widget.js
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-204-31-120.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Name Value
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Mon, 07 Mar 2022 20:42:49 GMT
content-encoding
gzip
Transfer-Encoding
chunked
x-envoy-upstream-service-time
0
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keep-alive
x-xss-protection
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server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed
false
cache-control
max-age=900, must-revalidate
x-server
2601
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8 KB 		Image
General
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Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/1001147045/logo/Support_Dot_Com_CLOUD-1aV2.png
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.135.120 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
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Mon, 07 Mar 2022 20:42:51 GMT
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Tue, 29 Aug 2017 02:01:45 GMT
Server
AmazonS3
x-amz-request-id
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3 KB 		Image
General
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Full URL
https://dae0ndianqul7.cloudfront.net/developer-center-icon.png
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.222.206.66 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
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Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Mon, 07 Mar 2022 20:42:51 GMT
Via
1.1 6851af5c4f6d355fa4ec39cc8cc0c358.cloudfront.net (CloudFront)
Last-Modified
Tue, 12 Jul 2016 21:18:41 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-P3
ETag
"83eadf6a7617c9d8ecebb117dd33456f"
X-Cache
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keep-alive
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2 KB 		Image
General
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Full URL
https://dae0ndianqul7.cloudfront.net/see-support-icon.png
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.222.206.66 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-206-66.fra56.r.cloudfront.net
Software
AmazonS3 /
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Mon, 07 Mar 2022 20:42:51 GMT
Via
1.1 f3e00d74aa4544d776f78a159416d17a.cloudfront.net (CloudFront)
Last-Modified
Tue, 12 Jul 2016 21:18:46 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-P3
ETag
"d43878f2f4b07f393aba93b41991f773"
X-Cache
Miss from cloudfront
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image/png
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keep-alive
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bytes
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1633
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150 KB 		Script
General
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https://assets4.freshdesk.com/assets/cdn/portal_bottom-874dd2c12166844cac4d6134ea983bcc.js
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Sun, 09 Jan 2022 18:37:33 GMT
content-encoding
gzip
age
4932317
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
152733
last-modified
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server
AmazonS3
etag
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cache-control
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x-amz-cf-id
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expires
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redactor-89e4016c5e19a3b700070d1f1b28d4ba.js
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27 KB 		Script
General
Check archive.org
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Full URL
https://assets2.freshdesk.com/assets/cdn/redactor-89e4016c5e19a3b700070d1f1b28d4ba.js
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 13 Dec 2021 09:59:34 GMT
content-encoding
gzip
age
7296196
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
27553
last-modified
Fri, 29 Oct 2021 06:05:51 GMT
server
AmazonS3
etag
"82e191c34338cf91ebc9045afc4e15fb"
x-amz-version-id
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cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P4
accept-ranges
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x-amz-cf-id
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expires
Sat, 29 Oct 2022 12:05:50 GMT
en-d58d68912364ea68a01bde932774f9dd.js
assets3.freshdesk.com/assets/cdn/lang/ 		7 KB
2 KB 		Script
General
Check archive.org
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Full URL
https://assets3.freshdesk.com/assets/cdn/lang/en-d58d68912364ea68a01bde932774f9dd.js
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 26 Jul 2021 00:31:49 GMT
content-encoding
gzip
age
19426261
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
1933
last-modified
Thu, 22 Feb 2018 09:30:54 GMT
server
AmazonS3
etag
"5cc90e6b1718f786753ac05e4806240e"
x-amz-version-id
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via
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cache-control
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x-amz-cf-pop
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accept-ranges
bytes
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x-amz-cf-id
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expires
Fri, 22 Feb 2019 15:30:53 GMT
en-24017ed3590b997900e662a75cd64246.js
assets7.freshdesk.com/assets/cdn/i18n/portal/ 		5 KB
2 KB 		Script
General
Check archive.org
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Full URL
https://assets7.freshdesk.com/assets/cdn/i18n/portal/en-24017ed3590b997900e662a75cd64246.js
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Fri, 07 Jan 2022 15:56:19 GMT
content-encoding
gzip
age
5114791
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
1851
last-modified
Fri, 07 Jan 2022 10:55:49 GMT
server
AmazonS3
etag
"e115ad7de82691c5bc7a1a8ac3b2cd51"
x-amz-version-id
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1.1 7831c78db9d585e32d354900cc00dca6.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P4
accept-ranges
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content-type
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x-amz-cf-id
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expires
Sat, 07 Jan 2023 16:55:48 GMT
webfontloader.js
use.fontawesome.com/webfontloader/1.6.24/ 		12 KB
5 KB 		Script
General
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Full URL
https://use.fontawesome.com/webfontloader/1.6.24/webfontloader.js
Requested by
Host: use.fontawesome.com
URL: https://use.fontawesome.com/7b5061a8f5.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a06:98c1:3120::7 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Mar 2022 20:42:49 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
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alt-svc
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x-amz-request-id
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last-modified
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server
cloudflare
etag
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expect-ct
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vary
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report-to
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content-type
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cache-control
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cf-ray
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portal_print-a389f1ef3e87261e7264e3e70416d704.css
assets1.freshdesk.com/assets/cdn/ 		2 KB
1 KB 		Stylesheet
General
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Full URL
https://assets1.freshdesk.com/assets/cdn/portal_print-a389f1ef3e87261e7264e3e70416d704.css
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 04 Oct 2021 06:55:09 GMT
content-encoding
gzip
age
13355261
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
1033
last-modified
Tue, 24 Mar 2020 06:50:01 GMT
server
AmazonS3
etag
"d11850dff0214d77e0ca18066aaceb2f"
x-amz-version-id
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via
1.1 a89f27dcb39a061266ddc18ab5416cba.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P4
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
QOmpjttwfG6uPBkmVWHN5GwVNjww6pzF7TwYHXIVszSFNjwMWgXdeA==
expires
Wed, 24 Mar 2021 12:49:58 GMT
2D6298_17_0.woff2
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main-banner-image.jpg
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2D6298_16_0.woff2
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content-security-policy
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2D6298_13_0.woff2
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53 KB 		Font
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URL: https://help.support.com/support/theme.css?v=2&d=1551111883
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content-security-policy
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7b5061a8f5.css
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server
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Date
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54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-204-31-120.compute-1.amazonaws.com
Software
fwe /
Resource Hash
901d1254d65c06e1850c42967fca61e8626c2b0b99fb8692ad143a3c0c0993a1
Security Headers
Name Value
Content-Security-Policy style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/

Response headers

Date
Mon, 07 Mar 2022 20:42:50 GMT
Content-Type
text/html
Transfer-Encoding
chunked
Connection
keep-alive
server
fwe
last-modified
Thu, 03 Mar 2022 09:06:52 GMT
x-xss-protection
1; mode=block
strict-transport-security
max-age=31536000; includeSubDomains
cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
served-by
2601
x-server
2601
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-encoding
gzip
x-envoy-upstream-service-time
1
x-trace-id
00-26955a1413ec1edbf00f8fc00f2bef18-62ddba71fbbe8a25-00
x-fw-ratelimiting-managed
false
x-request-id
58b7c556-6a8c-4028-8989-0c4b048801da
widget.css
wchat.freshchat.com/css/ 		7 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://wchat.freshchat.com/css/widget.css?t=1646685769863
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-204-31-120.compute-1.amazonaws.com
Software
fwe /
Resource Hash
d6999d7c9851d2686eb5ac16623f1c94a1a3c0d67fed5f8320d0c25ba26c3a7c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Mon, 07 Mar 2022 20:42:49 GMT
content-encoding
gzip
Transfer-Encoding
chunked
x-envoy-upstream-service-time
0
Connection
keep-alive
x-xss-protection
1; mode=block
x-request-id
c3e96173-74ac-480c-9205-85d6cde50f41
x-trace-id
00-b674c35999f5719967d0e7e8b150d0af-d0f23a3b3dc7ee38-00
served-by
2601
last-modified
Thu, 03 Mar 2022 09:06:52 GMT
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed
false
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server
2601
Content-Type
text/css
expires
Tue, 07 Mar 2023 20:42:49 GMT
collect
stats.g.doubleclick.net/r/
Redirect Chain
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1533046551&utmhn=help.support.com&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Sup...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-68483808-1&cid=1507822754.1646685770&jid=1109265175&_v=5.7.2&z=1533046551
35 B
430 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-68483808-1&cid=1507822754.1646685770&jid=1109265175&_v=5.7.2&z=1533046551
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Server
2a00:1450:400c:c04::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Mon, 07 Mar 2022 20:42:50 GMT
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Mon, 07 Mar 2022 20:42:50 GMT
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
location
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-68483808-1&cid=1507822754.1646685770&jid=1109265175&_v=5.7.2&z=1533046551
content-type
text/html; charset=UTF-8
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
371
expires
Fri, 01 Jan 1990 00:00:00 GMT
teamstatus
chat.freshdesk.com/visitors/ 		101 B
882 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://chat.freshdesk.com/visitors/teamstatus?siteId=93d6f4afe10689b413ddee9bc9d44c02&vid=visitor60614930042&c=fd&widget_id=c2967a1c-fec9-457c-8c72-99a5756993c2&_=1646685770011
Requested by
Host: d36mpcpuzc4ztk.cloudfront.net
URL: https://d36mpcpuzc4ztk.cloudfront.net/js/visitor.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.203.27.146 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-203-27-146.compute-1.amazonaws.com
Software
/
Resource Hash
6ff94849d78c33a19b8b1bd721ecf5d5bead14a6a7a509cd00b8ef87536b5bd0

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://help.support.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Mon, 07 Mar 2022 20:42:50 GMT
Content-Encoding
gzip
Transfer-Encoding
chunked
Access-Control-Allow-Methods
POST, GET, PUT, DELETE, OPTIONS
Content-Type
application/json; charset=UTF-8
Access-Control-Allow-Origin
https://help.support.com
Access-Control-Allow-Credentials
true
Connection
close
Access-Control-Allow-Headers
X-CSRF-Token, X-Requested-With, Accept
font-awesome-css.min.css
use.fontawesome.com/releases/v4.6.3/css/ 		28 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://use.fontawesome.com/releases/v4.6.3/css/font-awesome-css.min.css
Requested by
Host: use.fontawesome.com
URL: https://use.fontawesome.com/7b5061a8f5.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a06:98c1:3120::7 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
61f7de13520a14ec37ba246b4846f5850ab87ffbc0d5b366709509c1d97d83b5

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://use.fontawesome.com/7b5061a8f5.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Mar 2022 20:42:50 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
631419
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-amz-request-id
ZQC3SPZPKGRM6B36
x-amz-id-2
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last-modified
Wed, 30 Jun 2021 15:26:48 GMT
server
cloudflare
etag
W/"7937bc10f6c59ceed1ff6e6bbebfcd8d"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=t2ZmBH5M8C49Iq%2BAu5WxFveb8Uftj%2Bch4WVUEpxZzrRtqLGhuqL04M%2F%2BbaMjWGyjDszKp0sO6qjVn6GvOWyjeoSD6ZJFJWzU6ebY3JJPAE1SWtNMwY0DriVl8%2BKweSENUQuDuXoCC8MyzN%2BMeUBC4O3q"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=31556926
cf-ray
6e8628ef1ed59152-FRA
vendor.bd52f7d59d8335c4e4bb75788cab9d68.css
assetscdn-wchat.freshchat.com/static/assets/ Frame 4152 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/vendor.bd52f7d59d8335c4e4bb75788cab9d68.css
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=e6386211-479b-4c17-921d-40e69b682bd8&referrer=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-62.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c725a8b39a90b240c476e1f8c4737bcb47d002eb24ae560b011021d6a9178e29

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://wchat.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Mon, 07 Mar 2022 20:42:34 GMT
content-encoding
br
last-modified
Thu, 03 Mar 2022 09:07:04 GMT
server
AmazonS3
age
17
etag
W/"bd52f7d59d8335c4e4bb75788cab9d68"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 626c544a24a86c6cd608360f520b6d8c.cloudfront.net (CloudFront)
cache-control
max-age=31536000, no-transform, public
x-amz-cf-pop
FRA56-P3
x-amz-cf-id
fYwNhRa840IZ9ap5RSyluw-5m2KGFbwML88UlDQ2_S5nk_jna6ywxw==
expires
Fri, 03 Mar 2023 09:06:52 GMT
hotline-web.d41d8cd98f00b204e9800998ecf8427e.css
assetscdn-wchat.freshchat.com/static/assets/ Frame 4152 		0
410 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/hotline-web.d41d8cd98f00b204e9800998ecf8427e.css
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=e6386211-479b-4c17-921d-40e69b682bd8&referrer=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-62.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://wchat.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Mon, 07 Mar 2022 20:41:12 GMT
via
1.1 626c544a24a86c6cd608360f520b6d8c.cloudfront.net (CloudFront)
last-modified
Thu, 03 Mar 2022 09:06:58 GMT
server
AmazonS3
age
109
etag
"d41d8cd98f00b204e9800998ecf8427e"
x-cache
Hit from cloudfront
content-type
text/css
cache-control
max-age=31536000, no-transform, public
x-amz-cf-pop
FRA56-P3
accept-ranges
bytes
content-length
0
x-amz-cf-id
2fZjNTztIZjO0YVDW2YkY_Nn5ZrjKilQEdfavNcn7bWMaHYxhBwaBw==
expires
Fri, 03 Mar 2023 09:06:52 GMT
vendor.3474f8e0dcdb6126f26894076afa40d6.js
assetscdn-wchat.freshchat.com/static/assets/ Frame 4152 		684 KB
181 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=e6386211-479b-4c17-921d-40e69b682bd8&referrer=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-62.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7eed09a3bda2013de36d0ac2b942f0149ef500ed56701e5bd80d204ecbf758e4

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://wchat.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Mon, 07 Mar 2022 20:38:53 GMT
content-encoding
br
last-modified
Thu, 03 Mar 2022 09:07:04 GMT
server
AmazonS3
age
238
etag
W/"3474f8e0dcdb6126f26894076afa40d6"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/javascript
via
1.1 626c544a24a86c6cd608360f520b6d8c.cloudfront.net (CloudFront)
cache-control
max-age=31536000, no-transform, public
x-amz-cf-pop
FRA56-P3
x-amz-cf-id
CFKKTvVUzRbQqczp9b-ulPtDNNEa_Um0zGfxsk9rCHr30tGVVmxYUA==
expires
Fri, 03 Mar 2023 09:06:52 GMT
fontawesome-webfont.woff2
use.fontawesome.com/releases/v4.6.3/fonts/ 		70 KB
71 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://use.fontawesome.com/releases/v4.6.3/fonts/fontawesome-webfont.woff2
Requested by
Host: use.fontawesome.com
URL: https://use.fontawesome.com/7b5061a8f5.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a06:98c1:3120::7 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7dacf83f51179de8d7980a513e67ab3a08f2c6272bb5946df8fd77c0d1763b73

Request headers

Referer
https://use.fontawesome.com/7b5061a8f5.css
Origin
https://help.support.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Mar 2022 20:42:50 GMT
access-control-allow-methods
GET
vary
Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
cf-cache-status
MISS
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id
WSGVTW3FCQTN8F0T
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
71896
x-amz-id-2
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last-modified
Wed, 30 Jun 2021 15:26:48 GMT
server
cloudflare
etag
"e6cf7c6ec7c2d6f670ae9d762604cb0b"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
3000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=rtAfU5JNyoHS3eqWPoYBcobs3jPiEK3iE77Ermzm4MG1YPxvUdW1U29Mz2mb7qMmJ16rFAfBWrlZoRVIGZFmySO%2BGsqbF0rI05dvgS9BfPzygUzZTUUhcLa3pzWk7jBHw3rlBxqoemx%2B6uCvZaCoKEp3"}],"group":"cf-nel","max_age":604800}
content-type
application/octet-stream
access-control-allow-origin
*
cache-control
max-age=31556926
accept-ranges
bytes
cf-ray
6e8628ef6d4f9bd6-FRA
6848.js
assetscdn-wchat.freshchat.com/static/assets/ Frame 4152 		1 MB
246 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/6848.js
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=e6386211-479b-4c17-921d-40e69b682bd8&referrer=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-62.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f01cb7122cbcb356659a41df968f998eece31a0feec04541d48edb4474526d77

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://wchat.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Mon, 07 Mar 2022 20:38:05 GMT
content-encoding
br
last-modified
Thu, 03 Mar 2022 09:06:53 GMT
server
AmazonS3
age
286
etag
W/"1c7d93c3228b3e68a5f9112dd4f70cca"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/javascript
via
1.1 626c544a24a86c6cd608360f520b6d8c.cloudfront.net (CloudFront)
cache-control
max-age=31536000, no-transform, public
x-amz-cf-pop
FRA56-P3
x-amz-cf-id
gU6hO7a3fRDwIPTy7ylbFTif7rnMNwFaozJKPMTKsFogIPIwn0czkw==
expires
Fri, 03 Mar 2023 09:06:52 GMT
chunk.846ffeac32bd3d6f6006.css
assetscdn-wchat.freshchat.com/static/assets/ Frame 4152 		216 KB
27 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/chunk.846ffeac32bd3d6f6006.css
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=e6386211-479b-4c17-921d-40e69b682bd8&referrer=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
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Software
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Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
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https://wchat.freshchat.com/
User-Agent
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x-amz-server-side-encryption
AES256
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content-encoding
gzip
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server
AmazonS3
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vary
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fd-messaging.b3f0f5cb6f301f900c2e.css
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General
Check archive.org
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https://assetscdn-wchat.freshchat.com/static/fd-messaging.b3f0f5cb6f301f900c2e.css
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=e6386211-479b-4c17-921d-40e69b682bd8&referrer=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Protocol
H2
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52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
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https://wchat.freshchat.com/
User-Agent
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Response headers

x-amz-server-side-encryption
AES256
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content-encoding
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server
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fd-messaging.e2ac625a9f8a4366ea22.js
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137 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=e6386211-479b-4c17-921d-40e69b682bd8&referrer=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
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Software
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Request headers

Accept-Language
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x-amz-server-side-encryption
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gzip
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25 KB 		Script
General
Check archive.org
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Full URL
https://rts-static-prod.freshworksapi.com/us/rts-min.js
Requested by
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URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
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General
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Full URL
https://assetscdn-wchat.freshchat.com/static/assets/chunk.8eb84a2d6ca523b20b8e.js
Requested by
Host: assetscdn-wchat.freshchat.com
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Protocol
H2
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TLS 1.3, , AES_128_GCM
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52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Accept-Language
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Response headers

x-amz-server-side-encryption
AES256
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content-encoding
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server
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General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/chunk.f1c76e46ec5c159fad99.js
Requested by
Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
Protocol
H2
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TLS 1.3, , AES_128_GCM
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52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Request headers

Accept-Language
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Response headers

x-amz-server-side-encryption
AES256
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content-encoding
gzip
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server
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vary
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General
Check archive.org
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Full URL
https://wchat.freshchat.com/app/services/app/webchat/e6386211-479b-4c17-921d-40e69b682bd8/config?domain=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
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Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js
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fwe /
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Accept
application/json
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Response headers

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General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.freshchat.com/static/fonts/fs-icons_db9017235f84eecfa2cafef72d487865.a50b22f71ea9f5d75e3dc4959c4f57a0.woff2
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
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AmazonS3 /
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https://wchat.freshchat.com
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via
1.1 6851af5c4f6d355fa4ec39cc8cc0c358.cloudfront.net (CloudFront)
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server
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vary
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5 KB 		Media
General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/notif.da662fefc5060dabf2859ea199198b14.mp3
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
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Request headers

Referer
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Accept-Language
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via
1.1 626c544a24a86c6cd608360f520b6d8c.cloudfront.net (CloudFront)
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Content-Range
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last-modified
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server
AmazonS3
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General
Check archive.org
Download Go to
Full URL
https://wchat.freshchat.com/app/services/app/webchat/e6386211-479b-4c17-921d-40e69b682bd8/user
Requested by
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URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js
Protocol
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Reverse DNS
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Name Value
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Request headers

Accept
application/json
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Response headers

Date
Mon, 07 Mar 2022 20:42:50 GMT
content-encoding
gzip
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chunked
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General
Check archive.org
Download Go to
Full URL
https://wchat.freshchat.com/app/services/app/webchat/e6386211-479b-4c17-921d-40e69b682bd8/widget_info_v2?locales=en-US,en-US&platform=web
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Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js
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HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Name Value
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Request headers

Accept
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Response headers

Date
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content-encoding
gzip
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3000
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chunked
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strict-transport-security
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cache-control
no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
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13 KB 		Script
General
Check archive.org
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Full URL
https://assetscdn-wchat.freshchat.com/static/assets/chunk.228a5fbdde6fba4c7eea.js
Requested by
Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://wchat.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Mon, 07 Mar 2022 20:39:17 GMT
content-encoding
br
last-modified
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server
AmazonS3
age
215
etag
W/"a690db1e8d31748e4a14bd961dc6795a"
vary
Accept-Encoding
x-cache
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content-type
text/javascript
via
1.1 626c544a24a86c6cd608360f520b6d8c.cloudfront.net (CloudFront)
cache-control
max-age=31536000, no-transform, public
x-amz-cf-pop
FRA56-P3
x-amz-cf-id
ryHjQNWMwg6ApBtqX7AHMKWyzYAAcj0GpZJ9UmK-OU_elE9t42Rwzw==
expires
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chunk.5dac2c1d2a668f98a4ea.js
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34 KB 		Script
General
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Full URL
https://assetscdn-wchat.freshchat.com/static/assets/chunk.5dac2c1d2a668f98a4ea.js
Requested by
Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
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User-Agent
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Response headers

x-amz-server-side-encryption
AES256
date
Mon, 07 Mar 2022 20:40:36 GMT
content-encoding
br
last-modified
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server
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age
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vary
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x-cache
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content-type
text/javascript
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cache-control
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x-amz-cf-id
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expires
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activity
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1 KB 		XHR
General
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Full URL
https://wchat.freshchat.com/app/services/app/webchat/e6386211-479b-4c17-921d-40e69b682bd8/user/714a56c9-6b49-43d8-ad1a-66f12d691bf8/activity
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URL: https://assetscdn-wchat.freshchat.com/static/assets/6848.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
fwe /
Resource Hash
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Security Headers
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X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
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User-Agent
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Response headers

Date
Mon, 07 Mar 2022 20:42:51 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-ratelimit-total
3000
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1
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keep-alive
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x-trace-id
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served-by
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fwe
content-security-policy
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x-ratelimit-remaining
2996
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true
cache-control
no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server
2601
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3000
access-control-allow-credentials
true
Content-Type
application/json;charset=UTF-8
index.html
147197204182618.webpush.freshchat.com/ Frame 5855 		30 KB
7 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://147197204182618.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.7.81 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/

Response headers

content-type
text/html
date
Mon, 07 Mar 2022 20:42:52 GMT
last-modified
Fri, 25 Oct 2019 06:53:38 GMT
etag
W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
x-amz-server-side-encryption
AES256
server
AmazonS3
content-encoding
gzip
vary
Accept-Encoding
x-cache
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via
1.1 149b1af6ad8d2c0fedea82bfb1c29c66.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P6
x-amz-cf-id
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1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://wchat.freshchat.com/app/services/app/webchat/e6386211-479b-4c17-921d-40e69b682bd8/faq/category?platform=web&locales=en-US%2Cen-US&since=&lastLocaleId=
Requested by
Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
fwe /
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Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json
Referer
https://wchat.freshchat.com/widget/?token=e6386211-479b-4c17-921d-40e69b682bd8&referrer=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Mon, 07 Mar 2022 20:42:51 GMT
content-encoding
gzip
x-ratelimit-total
3000
Transfer-Encoding
chunked
x-ratelimit-used-currentrequest
1
x-envoy-upstream-service-time
12
Connection
keep-alive
x-xss-protection
1; mode=block
x-request-id
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x-trace-id
00-12639458e317943b10f20f118b210f6d-4877973c239bb90b-00
served-by
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server
fwe
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
x-ratelimit-remaining
2995
strict-transport-security
max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed
true
cache-control
no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server
6714
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3000
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https://wchat.freshchat.com/ Frame 4152 		152 B
0 		Other
General
Check archive.org
Download Go to
Full URL
blob:https://wchat.freshchat.com/019c0d9f-e8ca-410b-8772-74e31fbeaec4
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Content-Length
152
freshchat-line.7327fc2a43ff6a857c38e96ffa7e00f2.svg
assetscdn-wchat.freshchat.com/static/assets/ Frame 4152 		663 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/freshchat-line.7327fc2a43ff6a857c38e96ffa7e00f2.svg
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-62.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2b82601133216ec29983087a0532e9b0af553f7f4a8b3b00ff9d7ffcc1142542

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://wchat.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Mon, 07 Mar 2022 20:41:11 GMT
via
1.1 626c544a24a86c6cd608360f520b6d8c.cloudfront.net (CloudFront)
last-modified
Thu, 03 Mar 2022 09:06:58 GMT
server
AmazonS3
age
101
etag
"cd452acf4efb05843ef7575e5a9de756"
x-cache
Hit from cloudfront
content-type
image/svg+xml
cache-control
max-age=31536000, no-transform, public
x-amz-cf-pop
FRA56-P3
accept-ranges
bytes
content-length
663
x-amz-cf-id
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expires
Fri, 03 Mar 2023 09:06:52 GMT
fc_logo.png
147197204182618.webpush.freshchat.com/ Frame 5855 		4 KB
4 KB 		Image
General
Check archive.org
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Full URL
https://147197204182618.webpush.freshchat.com/fc_logo.png
Requested by
Host: 147197204182618.webpush.freshchat.com
URL: https://147197204182618.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.7.81 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-7-81.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://147197204182618.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwLnN1cHBvcnQuY29t
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Mar 2022 02:49:54 GMT
via
1.1 149b1af6ad8d2c0fedea82bfb1c29c66.cloudfront.net (CloudFront)
last-modified
Thu, 08 Feb 2018 07:54:41 GMT
server
AmazonS3
age
64377
etag
"e87df9f10dcf497ae292dc234200465c"
x-cache
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content-type
image/png
x-amz-cf-pop
FRA56-P6
accept-ranges
bytes
content-length
3777
x-amz-cf-id
o9mGdSnmVcJyapWUqkYEHGoj1azXYUuYEvh1x-ddOp0ZnDKJzRId_w==
firebase-sw.js
147197204182618.webpush.freshchat.com/ Frame 		0
0
pd.js
pi.pardot.com/ 		5 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://pi.pardot.com/pd.js
Requested by
Host: help.support.com
URL: https://help.support.com/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
35.174.78.146 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
pi0-lba1-5-ue1.aws.pardot.com
Software
PardotServer /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Mar 2022 20:42:52 GMT
content-encoding
gzip
X-Pardot-Route
3f977920682b5ba92829844a8929e53f
X-Pardot-LB
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last-modified
Mon, 07 Mar 2022 05:17:51 GMT
Server
PardotServer
etag
"1547-gzip"
vary
Accept-Encoding,User-Agent
content-type
application/javascript
cache-control
max-age=63072000
accept-ranges
bytes
content-length
1950
expires
Wed, 06 Mar 2024 20:42:52 GMT
analytics
pi.pardot.com/ 		72 B
533 B 		Script
General
Check archive.org
Download Go to
Full URL
https://pi.pardot.com/analytics?ver=3&visitor_id=&visitor_id_sign=&pi_opt_in=&campaign_id=1183&account_id=314941&title=Support%20%3A%20.&url=https%3A%2F%2Fhelp.support.com%2Fsupport%2Fhome&referrer=
Requested by
Host: pi.pardot.com
URL: https://pi.pardot.com/pd.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
35.174.78.146 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
pi0-lba1-5-ue1.aws.pardot.com
Software
PardotServer /
Resource Hash
d5ed0d3bb98ae16ad90be29db3becf6153a1390b922506a19cccf2400bbdb1c1

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.support.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 07 Mar 2022 20:42:52 GMT
content-encoding
gzip
X-Pardot-Route
403edde838d926b2f64a33ea88db7473
X-Pardot-LB
d3d7f55bb0643f40d338b3c1e133d5c5
Server
PardotServer
vary
Accept-Encoding,User-Agent
content-type
text/html; charset=UTF-8
cache-control
max-age=63072000
content-length
89
expires
Wed, 06 Mar 2024 20:42:52 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
147197204182618.webpush.freshchat.com
URL
https://147197204182618.webpush.freshchat.com/firebase-sw.js

Verdicts & Comments Add Verdict or Comment

163 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| structuredClone object| oncontextlost object| oncontextrestored object| FontAwesomeCdnConfig object| WebFontConfig function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| _gaq object| portal number| attachment_size object| fcWidget string| piAId string| piCId function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18307813651647876942 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| WebFont object| QLANG object| Shortcuts object| DATE_FORMATS object| lang boolean| FC_HTTP_ONLY string| livechat_setting object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha object| _gat object| gaGlobal function| nativeReduce object| livechat function| jsonStringify function| AbstractChannel function| WebSocketChannel function| SocketIoChannel function| PostMessageChannel function| PostMessageIncomingChannel string| CHROME_CHANNEL_EVENT function| ChromePostMessageChannel function| ChromePostMessageIncomingChannel function| PortChannel function| PortProxyChannel function| PortIncomingChannel function| EchoProxy function| getElementPosition function| doOnLoad function| getScreenRange function| iterNodes function| expandRange function| showRange function| containsElement function| getNextElement function| splitTextBefore function| splitTextAfter function| splitTextBetween number| TEMPORARY_HIGHLIGHT_DELAY function| temporaryHighlight function| binder function| chatjQuery undefined| ELEMENT_NODE object| Freeze function| adaptCanvas function| windowWidthHeightListener function| resizeCanvas function| createCanvas function| Master undefined| io function| Pusher function| PUBNUBVisitor undefined| _ undefined| JSON3 object| OneClickCbUtils function| checkNamespace function| getPardotUrl function| piTracker function| piGetParameter function| piGetCookie function| piSetCookie string| piVersion number| piScriptNum object| piScriptObj object| pi number| c_start string| property

7 Cookies

Domain/Path Name / Value
help.support.com/ Name: _x_w
Value: 2
.help.support.com/ Name: __utma
Value: 71949450.1507822754.1646685770.1646685770.1646685770.1
.help.support.com/ Name: __utmc
Value: 71949450
.help.support.com/ Name: __utmz
Value: 71949450.1646685770.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.help.support.com/ Name: __utmt
Value: 1
.help.support.com/ Name: __utmb
Value: 71949450.1.10.1646685770
help.support.com/ Name: pnctest
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

147197204182618.webpush.freshchat.com
assets1.freshdesk.com
assets10.freshdesk.com
assets2.freshdesk.com
assets3.freshdesk.com
assets4.freshdesk.com
assets7.freshdesk.com
assetscdn-wchat.freshchat.com
chat.freshdesk.com
d36mpcpuzc4ztk.cloudfront.net
dae0ndianqul7.cloudfront.net
dl.dropboxusercontent.com
fonts.googleapis.com
help.support.com
pi.pardot.com
rts-static-prod.freshworksapi.com
s3.amazonaws.com
ssl.google-analytics.com
stats.g.doubleclick.net
use.fontawesome.com
wchat.freshchat.com
147197204182618.webpush.freshchat.com
108.138.17.126
108.138.7.81
13.32.118.79
2620:100:6022:15::a27d:420f
2a00:1450:4001:80e::2008
2a00:1450:4001:830::200a
2a00:1450:400c:c04::9d
2a06:98c1:3120::7
34.231.239.72
35.174.78.146
52.203.27.146
52.217.135.120
52.222.206.66
52.222.214.62
52.222.225.5
54.204.31.120
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