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URL:
https://support.google.com/mail/answer/7674059
Submission: On May 02 via api from CA — Scanned from CA
Submission: On May 02 via api from CA — Scanned from CA
Form analysis
3 forms found in the DOMGET /mail/search
<form class="gb_0d" action="/mail/search" method="get" role="search" id="search-form"><button class="gb_Le" aria-label="Close search" type="button"><svg focusable="false" height="24px" viewBox="0 0 24 24" width="24px"
xmlns="http://www.w3.org/2000/svg">
<path d="M0 0h24v24H0z" fill="none"></path>
<path d="M20 11H7.83l5.59-5.59L12 4l-8 8 8 8 1.41-1.41L7.83 13H20v-2z"></path>
</svg></button>
<div class="gb_Qe"><input class="gb_we" aria-label="Describe your issue" autocomplete="off" placeholder="Describe your issue" role="combobox" value="" name="q" type="text" aria-haspopup="false" aria-autocomplete="both" dir="ltr" spellcheck="false"
style="outline: none;"></div><button class="gb_Me" aria-label="Clear search" type="button"><svg focusable="false" height="24px" viewBox="0 0 24 24" width="24px" xmlns="http://www.w3.org/2000/svg">
<path d="M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z"></path>
<path d="M0 0h24v24H0z" fill="none"></path>
</svg></button><button class="gb_Je" aria-label="Search Help Center" role="button"><svg focusable="false" height="24px" viewBox="0 0 24 24" width="24px" xmlns="http://www.w3.org/2000/svg">
<path d="M20.49,19l-5.73-5.73C15.53,12.2,16,10.91,16,9.5C16,5.91,13.09,3,9.5,3S3,5.91,3,9.5C3,13.09,5.91,16,9.5,16 c1.41,0,2.7-0.47,3.77-1.24L19,20.49L20.49,19z M5,9.5C5,7.01,7.01,5,9.5,5S14,7.01,14,9.5S11.99,14,9.5,14S5,11.99,5,9.5z"></path>
<path d="M0,0h24v24H0V0z" fill="none"></path>
</svg></button>
</form>
<form class="language-selector"> <select class="language-selector-select" aria-label="Language" name="hl" style="display: none;">
<option aria-label="català" lang="ca" role="option" value="ca">català</option>
<option aria-label="dansk" lang="da" role="option" value="da">dansk</option>
<option aria-label="Deutsch" lang="de" role="option" value="de">Deutsch</option>
<option aria-label="eesti" lang="et" role="option" value="et">eesti</option>
<option aria-label="English (United Kingdom)" lang="en-GB" role="option" value="en-GB">English (United Kingdom)</option>
<option aria-label="español" lang="es" role="option" value="es">español</option>
<option aria-label="español (Latinoamérica)" lang="es-419" role="option" value="es-419">español (Latinoamérica)</option>
<option aria-label="Filipino" lang="fil" role="option" value="fil">Filipino</option>
<option aria-label="français" lang="fr" role="option" value="fr">français</option>
<option aria-label="hrvatski" lang="hr" role="option" value="hr">hrvatski</option>
<option aria-label="Indonesia" lang="id" role="option" value="id">Indonesia</option>
<option aria-label="italiano" lang="it" role="option" value="it">italiano</option>
<option aria-label="latviešu" lang="lv" role="option" value="lv">latviešu</option>
<option aria-label="lietuvių" lang="lt" role="option" value="lt">lietuvių</option>
<option aria-label="magyar" lang="hu" role="option" value="hu">magyar</option>
<option aria-label="Melayu" lang="ms" role="option" value="ms">Melayu</option>
<option aria-label="Nederlands" lang="nl" role="option" value="nl">Nederlands</option>
<option aria-label="norsk" lang="no" role="option" value="no">norsk</option>
<option aria-label="polski" lang="pl" role="option" value="pl">polski</option>
<option aria-label="português" lang="pt" role="option" value="pt">português</option>
<option aria-label="português (Brasil)" lang="pt-BR" role="option" value="pt-BR">português (Brasil)</option>
<option aria-label="română" lang="ro" role="option" value="ro">română</option>
<option aria-label="slovenčina" lang="sk" role="option" value="sk">slovenčina</option>
<option aria-label="slovenščina" lang="sl" role="option" value="sl">slovenščina</option>
<option aria-label="suomi" lang="fi" role="option" value="fi">suomi</option>
<option aria-label="svenska" lang="sv" role="option" value="sv">svenska</option>
<option aria-label="Tiếng Việt" lang="vi" role="option" value="vi">Tiếng Việt</option>
<option aria-label="Türkçe" lang="tr" role="option" value="tr">Türkçe</option>
<option aria-label="čeština" lang="cs" role="option" value="cs">čeština</option>
<option aria-label="Ελληνικά" lang="el" role="option" value="el">Ελληνικά</option>
<option aria-label="български" lang="bg" role="option" value="bg">български</option>
<option aria-label="русский" lang="ru" role="option" value="ru">русский</option>
<option aria-label="српски" lang="sr" role="option" value="sr">српски</option>
<option aria-label="українська" lang="uk" role="option" value="uk">українська</option>
<option aria-label="עברית" lang="iw" role="option" value="iw">עברית</option>
<option aria-label="العربية" lang="ar" role="option" value="ar">العربية</option>
<option aria-label="فارسی" lang="fa" role="option" value="fa">فارسی</option>
<option aria-label="मराठी" lang="mr" role="option" value="mr">मराठी</option>
<option aria-label="हिन्दी" lang="hi" role="option" value="hi">हिन्दी</option>
<option aria-label="தமிழ்" lang="ta" role="option" value="ta">தமிழ்</option>
<option aria-label="తెలుగు" lang="te" role="option" value="te">తెలుగు</option>
<option aria-label="ไทย" lang="th" role="option" value="th">ไทย</option>
<option aria-label="中文(简体)" lang="zh-Hans" role="option" value="zh-Hans">中文(简体)</option>
<option aria-label="中文(繁體)" lang="zh-Hant" role="option" value="zh-Hant">中文(繁體)</option>
<option aria-label="日本語" lang="ja" role="option" value="ja">日本語</option>
<option aria-label="한국어" lang="ko" role="option" value="ko">한국어</option>
<option aria-label="English" lang="en" role="option" value="en" selected="selected">English</option>
</select>
<div class="language-selector-select sc-select" tabindex="0" aria-expanded="false" aria-haspopup="listbox" aria-required="null" role="listbox" aria-activedescendant=":48" aria-label="Language (English)" style="cursor: pointer;">
<span>English</span><svg viewBox="0 0 48 48">
<path d="M14 20l10 10 10-10z"></path>
</svg>
<ol role="listbox">
<li tabindex="0" id=":2" role="option" lang="ca" aria-label="català">català</li>
<li tabindex="0" id=":3" role="option" lang="da" aria-label="dansk">dansk</li>
<li tabindex="0" id=":4" role="option" lang="de" aria-label="Deutsch">Deutsch</li>
<li tabindex="0" id=":5" role="option" lang="et" aria-label="eesti">eesti</li>
<li tabindex="0" id=":6" role="option" lang="en-GB" aria-label="English (United Kingdom)">English (United Kingdom)</li>
<li tabindex="0" id=":7" role="option" lang="es" aria-label="español">español</li>
<li tabindex="0" id=":8" role="option" lang="es-419" aria-label="español (Latinoamérica)">español (Latinoamérica)</li>
<li tabindex="0" id=":9" role="option" lang="fil" aria-label="Filipino">Filipino</li>
<li tabindex="0" id=":10" role="option" lang="fr" aria-label="français">français</li>
<li tabindex="0" id=":11" role="option" lang="hr" aria-label="hrvatski">hrvatski</li>
<li tabindex="0" id=":12" role="option" lang="id" aria-label="Indonesia">Indonesia</li>
<li tabindex="0" id=":13" role="option" lang="it" aria-label="italiano">italiano</li>
<li tabindex="0" id=":14" role="option" lang="lv" aria-label="latviešu">latviešu</li>
<li tabindex="0" id=":15" role="option" lang="lt" aria-label="lietuvių">lietuvių</li>
<li tabindex="0" id=":16" role="option" lang="hu" aria-label="magyar">magyar</li>
<li tabindex="0" id=":17" role="option" lang="ms" aria-label="Melayu">Melayu</li>
<li tabindex="0" id=":18" role="option" lang="nl" aria-label="Nederlands">Nederlands</li>
<li tabindex="0" id=":19" role="option" lang="no" aria-label="norsk">norsk</li>
<li tabindex="0" id=":20" role="option" lang="pl" aria-label="polski">polski</li>
<li tabindex="0" id=":21" role="option" lang="pt" aria-label="português">português</li>
<li tabindex="0" id=":22" role="option" lang="pt-BR" aria-label="português (Brasil)">português (Brasil)</li>
<li tabindex="0" id=":23" role="option" lang="ro" aria-label="română">română</li>
<li tabindex="0" id=":24" role="option" lang="sk" aria-label="slovenčina">slovenčina</li>
<li tabindex="0" id=":25" role="option" lang="sl" aria-label="slovenščina">slovenščina</li>
<li tabindex="0" id=":26" role="option" lang="fi" aria-label="suomi">suomi</li>
<li tabindex="0" id=":27" role="option" lang="sv" aria-label="svenska">svenska</li>
<li tabindex="0" id=":28" role="option" lang="vi" aria-label="Tiếng Việt">Tiếng Việt</li>
<li tabindex="0" id=":29" role="option" lang="tr" aria-label="Türkçe">Türkçe</li>
<li tabindex="0" id=":30" role="option" lang="cs" aria-label="čeština">čeština</li>
<li tabindex="0" id=":31" role="option" lang="el" aria-label="Ελληνικά">Ελληνικά</li>
<li tabindex="0" id=":32" role="option" lang="bg" aria-label="български">български</li>
<li tabindex="0" id=":33" role="option" lang="ru" aria-label="русский">русский</li>
<li tabindex="0" id=":34" role="option" lang="sr" aria-label="српски">српски</li>
<li tabindex="0" id=":35" role="option" lang="uk" aria-label="українська">українська</li>
<li tabindex="0" id=":36" role="option" lang="iw" aria-label="עברית">עברית</li>
<li tabindex="0" id=":37" role="option" lang="ar" aria-label="العربية">العربية</li>
<li tabindex="0" id=":38" role="option" lang="fa" aria-label="فارسی">فارسی</li>
<li tabindex="0" id=":39" role="option" lang="mr" aria-label="मराठी">मराठी</li>
<li tabindex="0" id=":40" role="option" lang="hi" aria-label="हिन्दी">हिन्दी</li>
<li tabindex="0" id=":41" role="option" lang="ta" aria-label="தமிழ்">தமிழ்</li>
<li tabindex="0" id=":42" role="option" lang="te" aria-label="తెలుగు">తెలుగు</li>
<li tabindex="0" id=":43" role="option" lang="th" aria-label="ไทย">ไทย</li>
<li tabindex="0" id=":44" role="option" lang="zh-Hans" aria-label="中文(简体)">中文(简体)</li>
<li tabindex="0" id=":45" role="option" lang="zh-Hant" aria-label="中文(繁體)">中文(繁體)</li>
<li tabindex="0" id=":46" role="option" lang="ja" aria-label="日本語">日本語</li>
<li tabindex="0" id=":47" role="option" lang="ko" aria-label="한국어">한국어</li>
<li tabindex="0" id=":48" role="option" lang="en" aria-label="English" aria-selected="true">English</li>
</ol>
</div>
</form>
<form>
<div class="hcfeFeedbackInlineFormwrapper"><sc-feedback-inline-form-form-inputs>
<div class="scFeedbackInlineFormForminputsroot">
<h2 id="inline-feedback-form-heading-rce-35829577562140980" class="scFeedbackInlineFormForminputsheader-text">What is the issue with this selection?</h2><sc-client-feedback-inline-category-selector>
<div class="scClientFeedbackInlineCategoryselectorroot">
<div class="scClientFeedbackInlineCategoryselectorcategories"><sc-shared-material-radio>
<div class="scSharedMaterialradioroot">
<div class="scSharedMaterialradiotouch-target">
<div class="scSharedMaterialradioradio"><input id="rce-3445170436615186" class="scSharedMaterialradionative-control" type="radio">
<div class="scSharedMaterialradioring"></div>
<div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
<div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
<div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
<div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
<div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
</div>
</sc-shared-material-interaction-overlay>
</div>
</div><label for="rce-3445170436615186" class="scSharedMaterialradiolabel-text">Inaccurate - doesn't match what I see in the product</label>
</div>
</sc-shared-material-radio><sc-shared-material-radio>
<div class="scSharedMaterialradioroot">
<div class="scSharedMaterialradiotouch-target">
<div class="scSharedMaterialradioradio"><input id="rce-75745646882290020" class="scSharedMaterialradionative-control" type="radio">
<div class="scSharedMaterialradioring"></div>
<div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
<div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
<div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
<div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
<div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
</div>
</sc-shared-material-interaction-overlay>
</div>
</div><label for="rce-75745646882290020" class="scSharedMaterialradiolabel-text">Hard to understand - unclear or translation is wrong</label>
</div>
</sc-shared-material-radio><sc-shared-material-radio>
<div class="scSharedMaterialradioroot">
<div class="scSharedMaterialradiotouch-target">
<div class="scSharedMaterialradioradio"><input id="rce-99099972310652350" class="scSharedMaterialradionative-control" type="radio">
<div class="scSharedMaterialradioring"></div>
<div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
<div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
<div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
<div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
<div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
</div>
</sc-shared-material-interaction-overlay>
</div>
</div><label for="rce-99099972310652350" class="scSharedMaterialradiolabel-text">Missing info - relevant but not comprehensive</label>
</div>
</sc-shared-material-radio><sc-shared-material-radio>
<div class="scSharedMaterialradioroot">
<div class="scSharedMaterialradiotouch-target">
<div class="scSharedMaterialradioradio"><input id="rce-3065815359089718" class="scSharedMaterialradionative-control" type="radio">
<div class="scSharedMaterialradioring"></div>
<div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
<div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
<div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
<div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
<div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
</div>
</sc-shared-material-interaction-overlay>
</div>
</div><label for="rce-3065815359089718" class="scSharedMaterialradiolabel-text">Irrelevant - doesn’t match the title and / or my expectations</label>
</div>
</sc-shared-material-radio><sc-shared-material-radio>
<div class="scSharedMaterialradioroot">
<div class="scSharedMaterialradiotouch-target">
<div class="scSharedMaterialradioradio"><input id="rce-94435978479114060" class="scSharedMaterialradionative-control" type="radio">
<div class="scSharedMaterialradioring"></div>
<div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
<div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
<div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
<div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
<div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
</div>
</sc-shared-material-interaction-overlay>
</div>
</div><label for="rce-94435978479114060" class="scSharedMaterialradiolabel-text">Minor errors - formatting issues, typos, and / or broken links</label>
</div>
</sc-shared-material-radio><sc-shared-material-radio>
<div class="scSharedMaterialradioroot">
<div class="scSharedMaterialradiotouch-target">
<div class="scSharedMaterialradioradio"><input id="rce-66605202695563940" class="scSharedMaterialradionative-control" type="radio">
<div class="scSharedMaterialradioring"></div>
<div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
<div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
<div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
<div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
<div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
</div>
</sc-shared-material-interaction-overlay>
</div>
</div><label for="rce-66605202695563940" class="scSharedMaterialradiolabel-text">Other suggestions - ideas to improve the content</label>
</div>
</sc-shared-material-radio></div>
</div>
</sc-client-feedback-inline-category-selector>
<h2 id="rce-91859947254148830" class="scFeedbackInlineFormForminputsadditional-info">Share additional info or suggestions</h2><sc-shared-material-text-field>
<div class="scSharedMaterialtextfieldroot">
<div class="scSharedMaterialtextfieldinput-container scSharedMaterialtextfieldmultiline scSharedMaterialtextfieldoutlined"><label class="scSharedMaterialtextfieldbox scSharedMaterialtextfieldoutlined-box"><textarea
class="scSharedMaterialtextfieldnative-control" rows="0" aria-labelledby="rce-91859947254148830" tabindex="0" aria-describedby="rce-44902454214465656" style="padding: 13px 15px 15px; height: 0px; overflow-y: hidden;"></textarea>
<div class="scSharedMaterialtextfieldexpander" style="width: 0px;"></div>
<div class="scSharedMaterialtextfieldexpander" style="width: 0px;"> </div>
</label><sc-shared-material-border>
<div class="scSharedMaterialbordercontainer">
<div class="scSharedMaterialborderleft"></div>
<div class="scSharedMaterialbordermid" style=""></div>
<div class="scSharedMaterialborderright"></div>
</div>
</sc-shared-material-border></div>
<div id="rce-44902454214465656" class="scSharedMaterialtextfieldhelper-text scSharedMaterialtextfieldhelper-text-outlined">Do not share any personal info</div>
</div>
</sc-shared-material-text-field>
</div>
</sc-feedback-inline-form-form-inputs><sc-feedback-inline-form-form-actions>
<div class="scFeedbackInlineFormFormactionsroot"><sc-shared-material-button>
<div class="scSharedMaterialbuttoncontainer" style="">
<div class="scSharedMaterialbuttontouch-target" aria-hidden="true"></div><button class="scSharedMaterialbuttonroot scSharedMaterialbuttontext" role="button" type="button" aria-label="Cancel feedback" aria-haspopup="false"
style=""><span>Cancel</span><sc-shared-material-interaction-overlay><span></span>
<div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
<div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
<div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
<div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
</div>
</sc-shared-material-interaction-overlay></button>
</div>
</sc-shared-material-button>
<div class="scFeedbackInlineFormFormactionssubmit-button"><sc-shared-material-button>
<div class="scSharedMaterialbuttoncontainer" style="">
<div class="scSharedMaterialbuttontouch-target" aria-hidden="true"></div><button class="scSharedMaterialbuttonroot scSharedMaterialbuttonfilled" role="button" type="button" aria-label="Submit feedback" aria-haspopup="false"
disabled="true" style=""><span>Submit</span><sc-shared-material-interaction-overlay><span></span>
<div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
<div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
<div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
<div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
</div>
</sc-shared-material-interaction-overlay></button>
</div>
</sc-shared-material-button></div>
</div>
</sc-feedback-inline-form-form-actions></div><hcfe-feedback-inline-legal-text>
<div class="hcfeFeedbackInlineLegaltextroot">By continuing, you agree Google uses your answers, <a class="info-link" tabindex="0" href="#">account & system info</a> to improve services, per our
<a class="privacy-link" tabindex="0" href="https://myaccount.google.com/privacypolicy?hl=en" target="_blank">Privacy</a> & <a class="tos-link" tabindex="0" href="https://policies.google.com/terms?hl=en" target="_blank">Terms</a>.</div>
</hcfe-feedback-inline-legal-text>
</form>
Text Content
Skip to main content Gmail Help Sign in Send feedback on... This help content & information General Help Center experience Next * Help Center * Community * New to integrated Gmail Gmail * Read emails * Send & open confidential emails SEND & OPEN CONFIDENTIAL EMAILS You can send messages and attachments with Gmail's confidential mode to help protect sensitive information from unauthorized access. You can use confidential mode to set an expiration date for messages or revoke access at any time. Recipients of the confidential message will have options to forward, copy, print, and download disabled. Important: Although confidential mode helps prevent the recipients from accidentally sharing your email, it doesn't prevent recipients from taking screenshots or photos of your messages or attachments. Recipients who have malicious programs on their computer may still be able to copy or download your messages or attachments. Want to get more out of Google apps at work or school? Sign up for a Google Workspace trial at no charge. Learn how confidential emails work Important: The content in this animation is only available in English. Computer AndroidiPhone & iPad More More 1. More SEND MESSAGES & ATTACHMENTS CONFIDENTIALLY 1. On your computer, go to Gmail. 2. Click Compose. 3. In the bottom right of the window, click Toggle confidential mode . * If you've already turned on confidential mode, go to the bottom of the email, then click Edit. 4. Set an expiration date and passcode. These settings impact both the message text and any attachments. * If you choose "No SMS passcode," recipients using the Gmail app will be able to open it directly. Recipients who don't use Gmail will get emailed a passcode. * If you choose "SMS passcode," recipients will get a passcode by text message. Make sure you enter the recipient's phone number, not your own. 5. Click Save. REMOVE ACCESS EARLY You can stop your recipient from opening the email before the expiration date. 1. On your computer, open Gmail. 2. On the left, click Sent. 3. Open the confidential email. 4. Click Remove access. OPEN AN EMAIL SENT WITH CONFIDENTIAL MODE If the sender used confidential mode to send the email: * You can open the message and attachments until the expiration date or until the sender removes access. * Options to copy, paste, download, print, and forward the message text and attachments will be disabled. * You might need to enter a passcode to open the email. I'm using a Gmail account 1. Open the email. 2. If the sender does not require an SMS passcode: * If you use the latest Gmail apps (web or mobile), you will directly find the email when you open it. * If you use another email client, open the email, click on the link View the email and sign in with your Google credentials to open the message. 3. If the sender requires an SMS passcode: 1. Select Send passcode. 2. Check your text message for the passcode. 3. Enter the passcode, then select Submit. I'm using another email account 1. Open the email. 2. Select View the email.. * A new page will open. 3. Select Send passcode. 4. Check your text messages or email for the passcode. 5. Enter the passcode, then select Submit. I'M GETTING AN ERROR Email has expired The sender might've deleted the email or removed your access before the expiration date. Contact the sender to give you more time or to resend the email. The provided number is for an unsupported country You can only add SMS passcodes for phone numbers from these regions: * North America * South America * Europe * Australia * Asia: India, Korea, and Japan Switch accounts Make sure you're signed into the correct Google Account that's associated with the recipient email. Then, try to open the email again. RELATED RESOURCES * Gmail security tips * Check if your Gmail message is authenticated Give feedback about this article Choose a section to give feedback on NEED MORE HELP? 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