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Submitted URL: http://email.em.pega.com/c/eJylU8uOmzAU_ZpkR4Qf2LDIIgEyTZWEUZiZLhGxDbGCgdqmqfr1tUnU6aarSgj7Pjjn-FzD14ByckFLuaaUhjiJAFhFFE...
Effective URL: https://www.pega.com/insights/articles/strategies-exceptional-customer-service-during-unprecedented-times?IxID=-67787...
Submission: On March 02 via api from US
Effective URL: https://www.pega.com/insights/articles/strategies-exceptional-customer-service-during-unprecedented-times?IxID=-67787...
Submission: On March 02 via api from US
DOM tree The "DOM" is the Document Object Model