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customerservice.starbucks.com Open in urlscan Pro
147.154.106.13  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://customerservice.starbucks.com/app/contact/ask/
Effective URL: https://customerservice.starbucks.com/app/contact/ask/
Submission: On January 31 via manual from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 14 IPs in 5 countries across 12 domains to perform 40 HTTP transactions. The main IP is 147.154.106.13, located in Phoenix, United States and belongs to ORACLE-BMC-31898, US. The main domain is customerservice.starbucks.com. The Cisco Umbrella rank of the primary domain is 294678.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on October 24th 2022. Valid for: a year.
This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

15    147.154.106.13 (Phoenix, United States)

ASN31898 (ORACLE-BMC-31898, US)
customerservice.starbucks.com
1    104.87.134.140 (Vienna, Austria)

ASN16625 (AKAMAI-AS, US)
PTR: a104-87-134-140.deploy.static.akamaitechnologies.com
www.starbucks.com
1    52.217.97.174 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
4    23.62.220.135 (Vienna, Austria)

ASN16625 (AKAMAI-AS, US)
PTR: a23-62-220-135.deploy.static.akamaitechnologies.com
s7.addthis.com
v1.addthisedge.com
m.addthis.com
2    2a00:1450:400d:802::2008 (Ireland)

ASN15169 (GOOGLE, US)
ssl.google-analytics.com
1    2a00:1450:4025:401::9a (Den Helder, Netherlands)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
1    2.18.37.133 (Vienna, Austria)

ASN16625 (AKAMAI-AS, US)
PTR: a2-18-37-133.deploy.static.akamaitechnologies.com
z.moatads.com
4    104.76.155.182 (Vienna, Austria)

ASN16625 (AKAMAI-AS, US)
PTR: a104-76-155-182.deploy.static.akamaitechnologies.com
www.rnengage.com
4    2606:2800:234:46c:e8b:1e2f:2bd:694 (United States)

ASN15133 (EDGECAST, US)
platform.twitter.com
2    2a03:2880:f083:100:face:b00c:0:3 (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)
connect.facebook.net
2    104.244.42.8 (United States)

ASN13414 (TWITTER, US)
syndication.twitter.com
1    2a03:2880:f176:181:face:b00c:0:25de (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)
www.facebook.com
2    147.154.107.92 (None, )

ASN- ()
starbucksweb.widget.custhelp.com
Apex Domain
Subdomains		 Transfer
16 starbucks.com
customerservice.starbucks.com — Cisco Umbrella Rank: 294678
virtualassistant-nonprod.starbucks.com Failed
www.starbucks.com — Cisco Umbrella Rank: 24742
316 KB
6 twitter.com
platform.twitter.com — Cisco Umbrella Rank: 738
syndication.twitter.com — Cisco Umbrella Rank: 1011
149 KB
4 rnengage.com
www.rnengage.com — Cisco Umbrella Rank: 15695
4 KB
3 addthis.com
s7.addthis.com — Cisco Umbrella Rank: 1596
m.addthis.com — Cisco Umbrella Rank: 1568
140 KB
2 custhelp.com
starbucksweb.widget.custhelp.com
831 B
2 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 146
87 KB
2 google-analytics.com
ssl.google-analytics.com — Cisco Umbrella Rank: 346
17 KB
1 facebook.com
www.facebook.com — Cisco Umbrella Rank: 107
3 KB
1 addthisedge.com
v1.addthisedge.com — Cisco Umbrella Rank: 1778
325 B
1 moatads.com
z.moatads.com — Cisco Umbrella Rank: 428
1 KB
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 78
337 B
1 amazonaws.com
s3.amazonaws.com
40 12
Domain Requested by
15 customerservice.starbucks.com 1 redirects customerservice.starbucks.com
4 platform.twitter.com s7.addthis.com
platform.twitter.com
4 www.rnengage.com customerservice.starbucks.com
2 starbucksweb.widget.custhelp.com customerservice.starbucks.com
2 syndication.twitter.com platform.twitter.com
2 connect.facebook.net s7.addthis.com
connect.facebook.net
2 ssl.google-analytics.com 1 redirects customerservice.starbucks.com
2 s7.addthis.com customerservice.starbucks.com
s7.addthis.com
1 www.facebook.com connect.facebook.net
1 m.addthis.com s7.addthis.com
1 v1.addthisedge.com s7.addthis.com
1 z.moatads.com s7.addthis.com
1 stats.g.doubleclick.net customerservice.starbucks.com
1 s3.amazonaws.com customerservice.starbucks.com
1 www.starbucks.com customerservice.starbucks.com
0 virtualassistant-nonprod.starbucks.com Failed customerservice.starbucks.com
40 16
Subject Issuer Validity Valid
customerservice.starbucks.com
Sectigo RSA Organization Validation Secure Server CA		 2022-10-24 -
2023-10-24		 a year crt.sh
starbucks.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-09-09 -
2023-09-12		 a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01		 2022-12-06 -
2023-12-05		 a year crt.sh
odc-addthis-prod-01.oracle.com
DigiCert SHA2 Secure Server CA		 2022-02-27 -
2023-02-28		 a year crt.sh
*.google-analytics.com
GTS CA 1C3		 2023-01-09 -
2023-04-03		 3 months crt.sh
moatads.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-11-16 -
2023-11-18		 a year crt.sh
*.rnengage.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-10-12 -
2023-10-12		 a year crt.sh
*.twimg.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-10-06 -
2023-11-06		 a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA		 2022-11-09 -
2023-02-07		 3 months crt.sh
syndication.twitter.com
DigiCert TLS Hybrid ECC SHA384 2020 CA1		 2022-03-07 -
2023-03-06		 a year crt.sh
*.widget.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-09-21 -
2023-10-12		 a year crt.sh

This page contains 7 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: D2F2E8551E2202B06EC783E79DAD071D
Requests: 29 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 049A8E9A64E3AE89310FED180D6F19E3
Requests: 4 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: 56C618B46CF5BD71C4E129769658BC99
Requests: 1 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: B73E5E573DAB72B2FB4EFD48D1CA2764
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: 60D88C6187711A8540B52FB6DC85A527
Requests: 2 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df1378002d6e405c%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff2f70ffbd9af2c8%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: 021EC37D6EDA27543CF868FE7BF8C18A
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
Frame ID: E2B2B2FD32FA0D514C246DE229F21ADD
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Contact Us | Starbucks Coffee Company

Page URL History Show full URLs

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • addthis\.com/js/
Overall confidence: 100%
Detected patterns
  • //connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • moatads\.com
Overall confidence: 100%
Detected patterns
  • ([\d.]+)?/modernizr(?:\.([\d.]+))?.*\.js
Overall confidence: 100%
Detected patterns
  • //platform\.twitter\.com/widgets\.js

Page Statistics

40
Requests

93 %
HTTPS

38 %
IPv6

12
Domains

16
Subdomains

14
IPs

5
Countries

718 kB
Transfer

2031 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 14
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=239655481&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=624816892&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1675177785319&utmac=UA-9155837-1&utmcc=__utma%3D246673883.839287652.1675177785.1675177785.1675177785.1%3B%2B__utmz%3D246673883.1675177785.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=938044760&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=839287652.1675177785&jid=938044760&_v=5.7.2&z=239655481

40 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
customerservice.starbucks.com/app/contact/ask/
Redirect Chain
  • http://customerservice.starbucks.com/app/contact/ask/
  • https://customerservice.starbucks.com/app/contact/ask/
22 KB
9 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
21ed0904d51d28756d022d4ce4c4f485ce04c942f822d98dee75f9db1698b129
Security Headers
Name Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, no-store
Connection
keep-alive
Content-Encoding
gzip
Content-Security-Policy
frame-ancestors DENY
Content-Type
text/html;charset=utf-8
Date
Tue, 31 Jan 2023 15:09:44 GMT
Expires
-1
F5_do_compression
yes
Pragma
no-cache
RNT-GK-Machine
1.216
RNT-JN-Ext-Machine
43.4
RNT-JN-Ext-UUID
dbc2229b-6488-44a6-aa1c-8f383937df46
RNT-JN-Int-Machine
42.3
RNT-JN-Int-UUID
e8698de1-7b23-479e-b47a-7f29603956a0
RNT-Machine
0.82
RNT-Time
D=400337 t=1675177784090199
Strict-Transport-Security
max-age=31536000
Transfer-Encoding
chunked
X-Content-Security-Policy
frame-ancestors DENY
X-Frame-Options
DENY

Redirect headers

Connection
keep-alive
Content-Length
0
Date
Tue, 31 Jan 2023 15:09:43 GMT
RNT-JN-Ext-Machine
43.2
RNT-JN-Ext-UUID
9a3fb63f-5c76-4f2a-a986-b356dcfee1ac
location
https://customerservice.starbucks.com/app/contact/ask/
starbucks_uplifted.themes.sbux-uplift.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/ 		21 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
840c34540f183b5560653ce3c81281470e83cf83c5731f2bb9ef1ae69e95f2c2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:44 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 06:12:15 GMT
RNT-JN-Ext-UUID
b45444e6-2ca5-4402-9db1-59fc073939d4
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=3809 t=1675177784738176
RNT-Machine
1.145
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Tue, 31 Jan 2023 15:24:44 GMT
customBot.css
customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/ 		2 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/customBot.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
c47dd494a3c5d547ae6b515ae71b63df084f306c43195ad5283165b686af46f4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:44 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 23 Sep 2021 17:27:51 GMT
RNT-JN-Ext-UUID
6f494023-6034-4713-a0b2-fa4fd2079569
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=1225 t=1675177784914788
RNT-Machine
0.79
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
F5_do_compression
yes
Expires
Tue, 31 Jan 2023 15:24:44 GMT
settings.js
customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/ 		7 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/settings.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
ab31d7a0e6d04d0c3b866e8ce80e7b3b5317aba57074888176164d1fb0a1ebbf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:45 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 15 Sep 2021 18:49:57 GMT
RNT-JN-Ext-UUID
068ab61d-53df-47a0-8665-221b40bd120a
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=803 t=1675177785062749
RNT-Machine
1.149
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Tue, 31 Jan 2023 15:24:45 GMT
web-sdk.js
virtualassistant-nonprod.starbucks.com/ 		0
0
modernizr.custom.js
www.starbucks.com/static/js/library/ 		0
0 		Script
General
Check archive.org
Download Go to
Full URL
https://www.starbucks.com/static/js/library/modernizr.custom.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.87.134.140 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-87-134-140.deploy.static.akamaitechnologies.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers
40C.js
s3.amazonaws.com/ki.js/18853/ 		0
0 		Script
General
Check archive.org
Download Go to
Full URL
https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.97.174 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers
client.f168c43e.js
customerservice.starbucks.com/euf/assets/react/static/js/ 		248 KB
67 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
510ceff79e08533a7600b0d953c77f39e69ed0e4de29a039ffc9d466165d4ba9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:45 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 23:27:41 GMT
RNT-JN-Ext-UUID
7317d96b-47ab-419b-93a2-403cf181a962
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=1037 t=1675177785238974
RNT-Machine
0.85
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Tue, 31 Jan 2023 15:24:45 GMT
client.749c9408.css
customerservice.starbucks.com/euf/assets/react/static/css/ 		31 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/css/client.749c9408.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
19f14353a96ca068245474dee33dceca3effa145f832d2172357d7eb17a506cc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:45 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 14 Apr 2021 18:18:32 GMT
RNT-JN-Ext-UUID
3ae7318c-1337-4c2f-bded-0fb2ff6bb0a5
Transfer-Encoding
chunked
Content-Type
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RNT-Time
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RNT-Machine
0.76
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Tue, 31 Jan 2023 15:24:45 GMT
addthis_widget.js
s7.addthis.com/js/250/ 		353 KB
114 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://s7.addthis.com/js/250/addthis_widget.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.62.220.135 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-62-220-135.deploy.static.akamaitechnologies.com
Software
nginx/1.15.8 /
Resource Hash
acd2f7ad78edeebad4b6b0fdd17ff57d81c3726c60fd5435ee8c5a0115d29403
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=15724800; includeSubDomains
content-encoding
gzip
date
Tue, 31 Jan 2023 15:09:45 GMT
last-modified
Mon, 26 Oct 2020 18:11:48 GMT
server
nginx/1.15.8
etag
"5f971164-5834c"
vary
Accept-Encoding
x-distribution
99
content-type
application/javascript
cache-control
public, max-age=600
x-host
s7.addthis.com
content-length
116332
RightNow.js
customerservice.starbucks.com/euf/core/3.7/js/4.308/min/ 		310 KB
97 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/core/3.7/js/4.308/min/RightNow.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
9d2b8dc3696a7f4b1ef73de41cdcd60b1155477dc4cb9717da44d78944fe1447
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:45 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 06 May 2022 03:26:21 GMT
RNT-JN-Ext-UUID
62303948-946a-4c1b-9cab-0f8cdfa4170a
Transfer-Encoding
chunked
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application/x-javascript
RNT-Time
D=3826 t=1675177785063623
RNT-Machine
0.84
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Thu, 02 Mar 2023 15:09:45 GMT
starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/ 		28 KB
8 KB 		Script
General
Check archive.org
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Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3a0c5b02e394d38ee2903abbbbaf243188569c5cb6a1fcc1622d70172fa9ae8d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:45 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 06:12:14 GMT
RNT-JN-Ext-UUID
910169f0-4059-4b1c-ba21-c4f9644439ef
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=1839 t=1675177785066091
RNT-Machine
0.85
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Tue, 31 Jan 2023 15:24:45 GMT
autoload.js
customerservice.starbucks.com/euf/generated/optimized/1666851079/custom/ 		210 B
693 B 		Script
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/custom/autoload.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3cf1b36a00fbd88fa95beabf8d458001a2a42a7e69a51eee82f0548125217cd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:45 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
f11fe857-54b7-4e9c-bb74-7c4c108b2fc1
Last-Modified
Thu, 27 Oct 2022 06:11:59 GMT
Content-Type
application/x-javascript
RNT-Time
D=1163 t=1675177785071800
RNT-Machine
0.74
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
210
F5_do_compression
yes
Expires
Tue, 31 Jan 2023 15:24:45 GMT
ga.js
ssl.google-analytics.com/ 		45 KB
17 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ssl.google-analytics.com/ga.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:802::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 31 Jan 2023 14:01:59 GMT
last-modified
Tue, 10 Jan 2023 21:29:14 GMT
server
Golfe2
age
4066
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
17168
expires
Tue, 31 Jan 2023 16:01:59 GMT
SodoSans.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/ 		36 KB
36 KB 		Font
General
Check archive.org
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Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSans.woff
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3985c3a1e01219a0d0b35015ee6d55de1d22313935a155dfaa014fd3b9f2f85b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Origin
https://customerservice.starbucks.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:45 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
e635a597-00a4-4999-9382-ee18b71fd4e1
Last-Modified
Thu, 15 Apr 2021 01:20:11 GMT
Content-Type
application/x-font-woff
RNT-Time
D=556 t=1675177785243226
RNT-Machine
1.146
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
36548
F5_do_compression
yes
Expires
Tue, 31 Jan 2023 15:24:45 GMT
collect
stats.g.doubleclick.net/r/
Redirect Chain
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=239655481&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=839287652.1675177785&jid=938044760&_v=5.7.2&z=239655481
35 B
337 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=839287652.1675177785&jid=938044760&_v=5.7.2&z=239655481
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Server
2a00:1450:4025:401::9a Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Tue, 31 Jan 2023 15:09:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Tue, 31 Jan 2023 15:09:45 GMT
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/html; charset=UTF-8
location
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=839287652.1675177785&jid=938044760&_v=5.7.2&z=239655481
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
367
expires
Fri, 01 Jan 1990 00:00:00 GMT
moatframe.js
z.moatads.com/addthismoatframe568911941483/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2.18.37.133 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-37-133.deploy.static.akamaitechnologies.com
Software
AmazonS3 /
Resource Hash
05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Tue, 31 Jan 2023 15:09:45 GMT
content-encoding
gzip
last-modified
Fri, 08 Nov 2019 20:13:52 GMT
server
AmazonS3
x-amz-request-id
3DA20F33DFB043F4
etag
"f14b4e1f799b14f798a195f43cf58376"
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
max-age=51381
accept-ranges
bytes
content-length
948
x-amz-id-2
g7+QTkfgFpKXdjIV1ns3PedgNVHG4mi9TLupYfjziOmGieTRD5DTu0V21U3C4oqBbTG5njMGxL0=
acs.js
www.rnengage.com/api/1/javascript/ Frame 049A 		5 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.76.155.182 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-76-155-182.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
03d4dfb6155c4be430e4b8d85b190b6984caaed4a99c41df361efb44e45f48a8
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Strict-Transport-Security
max-age=15724800; includeSubDomains
Content-Encoding
gzip
Date
Tue, 31 Jan 2023 15:09:46 GMT
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
Connection
keep-alive
Content-Length
2500
Expires
Tue, 31 Jan 2023 15:09:46 GMT
e.js
www.rnengage.com/api/e/ca52053/ Frame 049A 		175 B
601 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.rnengage.com/api/e/ca52053/e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.76.155.182 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-76-155-182.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
2bac1f6ee23922552b18b3d5b698f75e03d3cfaa06e73e49c2b13b8d53e1dea6
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Strict-Transport-Security
max-age=15724800; includeSubDomains
Date
Tue, 31 Jan 2023 15:09:46 GMT
ETag
VT6jasey
Content-Type
application/javascript; charset=UTF-8
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Tue, 07 Feb 2023 11:48:16 GMT
svgPaths.svg
customerservice.starbucks.com/euf/assets/react/ 		10 KB
5 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/react/svgPaths.svg
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
23c04b23443ad78dfd7fd647fcabfacfc13fa86862985b60ac7e26e637d04659
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:45 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 23:28:11 GMT
RNT-JN-Ext-UUID
e1be6ea7-b191-450f-aa5f-eddee2b615a9
Transfer-Encoding
chunked
Content-Type
image/svg+xml
RNT-Time
D=2954 t=1675177785824729
RNT-Machine
0.78
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Tue, 31 Jan 2023 15:24:45 GMT
_ate.track.config_resp
v1.addthisedge.com/live/boost/starbucks/ 		166 B
325 B 		Script
General
Check archive.org
Download Go to
Full URL
https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.62.220.135 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-62-220-135.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
4cf8b4da854cac70fb514c2d255e93904353bda1fcc7229de2f59d5971d83028

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Tue, 31 Jan 2023 15:09:46 GMT
content-encoding
gzip
etag
659743217
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
cache-control
public, max-age=60, s-maxage=86400
content-disposition
attachment; filename=1.txt
content-length
154
300lo.json
m.addthis.com/live/red_lojson/ 		89 B
249 B 		Script
General
Check archive.org
Download Go to
Full URL
https://m.addthis.com/live/red_lojson/300lo.json?si=63d92f3972f7d6f6&bkl=0&bl=1&pdt=1670&sid=63d92f3972f7d6f6&pub=starbucks&rev=v8.28.8-wp&ln=en&pc=men&cb=0&ab=-&dp=customerservice.starbucks.com&fp=app%2Fcontact%2Fask%2F&fr=&of=0&pd=0&irt=0&vcl=0&md=0&ct=1&tct=0&abt=0&cdn=0&pi=1&rb=0&gen=100&chr=UTF-8&mk=Starbucks%2CStarbucks%20Coffee%20Company%2CStarbucks.com%2CStarbucks%20Corporation%2CStarbuck%2CSBUX%2CSeattle%2CSeattle%E2%80%99s%20Best%2CSeattle%E2%80%99s%20Best%20Coffee%2CSBC%2CPike%20Place%2CCoffee%2CCoffee%20Beans%2CWhole%20Bean%2CInstant%20Coffee%2CVia&colc=1675177785743&jsl=32&uvs=63d92f393cf5e5a8000&skipb=1&callback=addthis.cbs.jsonp__35368611707782250
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.62.220.135 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-62-220-135.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
73b82df040d2c62c9260d13527f09cfeb46f1387eeea0bc76e71ecab07c122d0

Request headers

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38 KB 		Font
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https://syndication.twitter.com/settings?session_id=4c4296705fd274890795fe3d2bd9ce4812e1e02f
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https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df1378002d6e405c%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff2f70ffbd9af2c8%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
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Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400
cache-control
private, no-cache, no-store, must-revalidate
content-length
0
content-security-policy
default-src data: blob: 'self' https://*.fbsbx.com 'unsafe-inline' *.facebook.com 'unsafe-eval' *.fbcdn.net;script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.google.com 127.0.0.1:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self' connect.facebook.net;style-src fonts.googleapis.com *.fbcdn.net data: *.facebook.com 'unsafe-inline';connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net wss://*.facebook.com:* wss://*.whatsapp.com:* wss://*.fbcdn.net attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' http://localhost:3103 wss://gateway.facebook.com wss://edge-chat.facebook.com wss://snaptu-d.facebook.com wss://kaios-d.facebook.com/ v.whatsapp.net *.fbsbx.com *.fb.com;font-src data: *.gstatic.com *.facebook.com *.fbcdn.net *.fbsbx.com;img-src *.fbcdn.net *.facebook.com data: https://*.fbsbx.com *.tenor.co media.tenor.com facebook.com *.cdninstagram.com fbsbx.com fbcdn.net *.giphy.com connect.facebook.net *.carriersignal.info blob: android-webview-video-poster: googleads.g.doubleclick.net www.googleadservices.com *.whatsapp.net *.fb.com *.oculuscdn.com;media-src *.cdninstagram.com blob: *.fbcdn.net *.fbsbx.com www.facebook.com *.facebook.com https://*.giphy.com data:;frame-src *.doubleclick.net *.google.com *.facebook.com www.googleadservices.com *.fbsbx.com fbsbx.com data: www.instagram.com *.fbcdn.net https://paywithmybank.com https://sandbox.paywithmybank.com;worker-src blob: *.facebook.com data:;block-all-mixed-content;upgrade-insecure-requests;
content-security-policy-report-only
default-src data: blob: 'self' https://*.fbsbx.com 'unsafe-inline' *.facebook.com 'unsafe-eval' *.fbcdn.net;script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.google.com 127.0.0.1:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self' connect.facebook.net;style-src fonts.googleapis.com *.fbcdn.net data: *.facebook.com 'unsafe-inline';connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net wss://*.facebook.com:* wss://*.whatsapp.com:* wss://*.fbcdn.net attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' http://localhost:3103 wss://gateway.facebook.com wss://edge-chat.facebook.com wss://snaptu-d.facebook.com wss://kaios-d.facebook.com/ v.whatsapp.net *.fbsbx.com *.fb.com;font-src data: *.gstatic.com *.facebook.com *.fbcdn.net *.fbsbx.com;img-src *.fbcdn.net *.facebook.com data: https://*.fbsbx.com *.tenor.co media.tenor.com facebook.com *.cdninstagram.com fbsbx.com fbcdn.net *.giphy.com connect.facebook.net *.carriersignal.info blob: android-webview-video-poster: googleads.g.doubleclick.net www.googleadservices.com *.whatsapp.net *.fb.com *.oculuscdn.com;media-src *.cdninstagram.com blob: *.fbcdn.net *.fbsbx.com www.facebook.com *.facebook.com https://*.giphy.com data:;frame-src *.doubleclick.net *.google.com *.facebook.com www.googleadservices.com *.fbsbx.com fbsbx.com data: www.instagram.com *.fbcdn.net https://paywithmybank.com https://sandbox.paywithmybank.com;worker-src blob: *.facebook.com data:;report-uri https://www.facebook.com/csp/reporting/?minimize=0;
content-type
text/html;charset=utf-8
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 31 Jan 2023 15:09:46 GMT
expires
Sat, 01 Jan 2000 00:00:00 GMT
pragma
no-cache
report-to
{"max_age":259200,"endpoints":[{"url":"https:\/\/www.facebook.com\/ajax\/browser_error_reports\/?device_level=unknown"}]}
x-content-type-options
nosniff
x-fb-debug
wkJWnwG3oxP4XdmmQVMq4jFk0QgWeWJ8xdaW6MGWdiXp4783yzSGGdo8P0h+0znR33WNpa1Nihxs1y6/6DtDBw==
x-xss-protection
0
r
www.rnengage.com/api/1/ Frame 049A 		43 B
275 B 		Image
General
Check archive.org
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Full URL
https://www.rnengage.com/api/1/r?Z=me9hIQcP_&s=Ku5fMB-p&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=22.5.0.1-b320-sp5&e=VT6jasey&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,3454
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.76.155.182 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-76-155-182.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Pragma
no-cache
Strict-Transport-Security
max-age=15724800; includeSubDomains
Cache-Control
no-store
Date
Tue, 31 Jan 2023 15:09:46 GMT
Connection
keep-alive
Content-Length
43
Content-Type
image/gif
button.e7f9415a2e000feaab02c86dd5802747.js
platform.twitter.com/js/ 		8 KB
3 KB 		Script
General
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Full URL
https://platform.twitter.com/js/button.e7f9415a2e000feaab02c86dd5802747.js
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:46c:e8b:1e2f:2bd:694 , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECS (frb/6763) /
Resource Hash
ef116c4b154888a36784c143110b264cfe6528a4061c5dcc14e6431ecfbcac56

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:46 GMT
Content-Encoding
gzip
Age
581189
X-Cache
HIT
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server-Timing
x-cache;desc= HIT,x-tw-cdn;desc=VZ
Content-Length
2618
Last-Modified
Tue, 24 Jan 2023 21:41:06 GMT
Server
ECS (frb/6763)
Etag
"506673dbdb9085e7201e137e893cc152+gzip"
Vary
Accept-Encoding
Access-Control-Allow-Methods
GET
Content-Type
application/javascript; charset=utf-8
Access-Control-Allow-Origin
*
x-tw-cdn
VZ
Cache-Control
public, max-age=315360000
tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
platform.twitter.com/widgets/ Frame E2B2 		37 KB
14 KB 		Document
General
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Full URL
https://platform.twitter.com/widgets/tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:46c:e8b:1e2f:2bd:694 , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECS (frb/6763) /
Resource Hash
a7fd41fd349db8949a256323b8d9af1f86fe14bbd84214553ca70cb488a95e7b

Request headers

Referer
https://customerservice.starbucks.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Access-Control-Allow-Methods
GET
Access-Control-Allow-Origin
*
Age
581188
Cache-Control
public, max-age=315360000
Content-Encoding
gzip
Content-Length
13592
Content-Type
text/html; charset=utf-8
Date
Tue, 31 Jan 2023 15:09:46 GMT
Etag
"28919252629e2fa1d4ed52f48cb66ac0+gzip"
Last-Modified
Tue, 24 Jan 2023 21:41:10 GMT
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server
ECS (frb/6763)
Server-Timing
x-cache;desc= HIT,x-tw-cdn;desc=VZ
Vary
Accept-Encoding
X-Cache
HIT
x-tw-cdn
VZ
embeds
syndication.twitter.com/i/jot/ 		43 B
103 B 		Image
General
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Full URL
https://syndication.twitter.com/i/jot/embeds?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22context%22%3A%22rufous-eol%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1675177786680%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%22aaf4084522e3a%3A1674595607486%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D&session_id=4c4296705fd274890795fe3d2bd9ce4812e1e02f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.244.42.8 , United States, ASN13414 (TWITTER, US),
Reverse DNS
Software
tsa_o /
Resource Hash
ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957
Security Headers
Name Value
Strict-Transport-Security max-age=631138519

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

x-response-time
107
date
Tue, 31 Jan 2023 15:09:45 GMT
strict-transport-security
max-age=631138519
last-modified
Tue, 31 Jan 2023 15:09:46 GMT
server
tsa_o
vary
Origin
content-type
image/gif
x-transaction-id
83ac7f4cacd20c50
cache-control
must-revalidate, max-age=600
perf
7626143928
x-connection-hash
11a88dcd838180b8c3d0a883cd95de2ad46b97f10f41e69e38da24d5802c05e0
content-length
43
truncated
/ Frame E2B2 		822 B
0 		Image
General
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Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
bed57a09b10b5cfc83c33f5bc6205831a9db085c874bc72d096d05ad2136e4b4

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Content-Type
image/svg+xml
ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ 		100 B
831 B 		XHR
General
Check archive.org
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Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/core/3.7/js/4.308/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.107.92 -, , ASN (),
Reverse DNS
Software
/
Resource Hash
f8b52e01cb9e0bf2ace2746b1186dd4ba58324546a0c9cff318765692dbfeec8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000, max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/
RNT_REFERRER
https://customerservice.starbucks.com/app/contact/ask/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Tue, 31 Jan 2023 15:09:58 GMT
Strict-Transport-Security
max-age=31536000, max-age=31536000
RNT-JN-Ext-UUID
983f6833-3dd6-4a36-adae-7d9dcfddebc0
RNT-CTime
D=484586 t=1675177794596403
Age
4
RNT-Machine
0.77
Connection
keep-alive
Content-Length
100
F5_do_compression
yes
RNT-JN-Int-UUID
f542d9a9-b0b8-4964-8db5-434285f8040b
Content-Type
application/json
Access-Control-Allow-Origin
https://customerservice.starbucks.com
RNT-Time
D=481861 t=1675177794598314
Cache-Control
public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials
true
RNT-JN-Int-Machine
42.4
RNT-CMachine
0.31
RNT-JN-Ext-Machine
43.3
Expires
Tue, 31 Jan 2023 15:10:07 GMT
ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ Frame 		0
0 		Preflight
General
Check archive.org
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Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.107.92 -, , ASN (),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 max-age=31536000

Request headers

Accept
*/*
Access-Control-Request-Headers
rnt_referrer
Access-Control-Request-Method
GET
Origin
https://customerservice.starbucks.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
RNT_REFERRER,X-Requested-With
Access-Control-Allow-Methods
GET, POST
Access-Control-Allow-Origin
https://customerservice.starbucks.com
Access-Control-Max-Age
86400
Cache-Control
public, s-maxage=12, max-age=12
Connection
keep-alive
Content-Length
100
Content-Type
application/json
Date
Tue, 31 Jan 2023 15:09:58 GMT
F5_do_compression
yes
RNT-CMachine
0.33
RNT-CTime
D=209449 t=1675177798237562
RNT-JN-Ext-Machine
43.3
RNT-JN-Ext-UUID
b613024f-ea55-41f9-a4c7-2194f2d1d095
RNT-JN-Int-Machine
42.4
RNT-JN-Int-UUID
a4c2e157-9ee8-4342-a2ad-b44e7239d3fc
RNT-Machine
1.145
RNT-Time
D=207256 t=1675177798238375
Strict-Transport-Security
max-age=31536000 max-age=31536000

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
virtualassistant-nonprod.starbucks.com
URL
https://virtualassistant-nonprod.starbucks.com/web-sdk.js
Domain
s7.addthis.com
URL
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html

Verdicts & Comments Add Verdict or Comment

60 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 object| oncontentvisibilityautostatechange function| initSdk function| newSession function| chatBegan object| _gaq object| pageTracker function| sendTrackEvent object| YUI_config object| _gat object| gaGlobal function| atwpjp string| _atd function| _euc function| _duc object| _atc string| _atr object| addthis string| addthis_pub function| emdot object| _ate object| _adr object| addthis_conf function| addthis_open function| addthis_close function| addthis_sendto function| YUI object| RightNow function| EJS object| _rnq string| _yuid object| Custom object| addthis_config function| scanline object| regex object| line boolean| __@@##MUH string| pPath string| tPath string| fPath string| sPath string| iPath string| yPath object| xmlhttp object| client function| doStuff object| addthis_share string| passthrough function| __orig__fbAsyncInit function| fbAsyncInit object| FB object| __buffer object| __twttrll object| twttr object| __twttr

10 Cookies

Domain/Path Name / Value
customerservice.starbucks.com/ Name: cp_session
Value: fU_9LTg0Eea2DAeTx3r6AnSq7ifkYnPZgmvyVVMfF6EPWNt3zXfeZJ7BUQ1oOydPXZ9JoQOLtweeLN9cnUmsI4nPh0sY2WTHG3CAwR4QCjn7z8TGWoARKLB82Fd4rGEvJuvpyLjoiQzMgzw6oWrbjecn5OlUQEMgxJwq2qGeCriSNCN5AG_VyPB4P2yyDemojhBq7E_1gxmM96O_y2Do_LS8tmnmKAKOiuwQJR0SnPJ77F5DCEFqM~3V2u~QM4QxWtRy1tHHHuWMyr_ZKi99EMEaBfnbTNcVWk6KoyuHO7t256M3AZtG7oCf0EKINKk9cpqCA0JmLuZlU3WsJBBe8UaU_DBANjVQa~pGiy9s98OxcELh_d3b6NjXQOm0rH1UJqSNDVpAkgh11Inb09LVnACRr1MMjwKbdXLpRAzUmUFBJhJAxRXWc_Y9e~V8reDYJ_hx~tf2LUL0Rakh3ho0TPXQ9zsjH7L4uMZXu0TOEisMS923CLj8WSkA!!
.starbucks.com/ Name: __utma
Value: 246673883.839287652.1675177785.1675177785.1675177785.1
.starbucks.com/ Name: __utmc
Value: 246673883
.starbucks.com/ Name: __utmz
Value: 246673883.1675177785.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.starbucks.com/ Name: __utmt
Value: 1
.starbucks.com/ Name: __utmb
Value: 246673883.1.10.1675177785
customerservice.starbucks.com/ Name: __atuvc
Value: 1%7C5
customerservice.starbucks.com/ Name: __atuvs
Value: 63d92f393cf5e5a8000
.addthis.com/ Name: uvc
Value: 1%7C5
.addthis.com/ Name: loc
Value: MDAwMDBFVURFSEUyMzA4MTg5MzAwMzAwMDBDSA==

4 Console Messages

Source Level URL
Text
network error URL: https://virtualassistant-nonprod.starbucks.com/web-sdk.js
Message:
Failed to load resource: net::ERR_NAME_NOT_RESOLVED
network error URL: https://www.starbucks.com/static/js/library/modernizr.custom.js
Message:
Failed to load resource: the server responded with a status of 404 ()
rendering error URL: https://customerservice.starbucks.com/app/contact/ask/(Line 69)
Message:
Error: <path> attribute d: Expected number, "…9 6.41 5 5 6.41 10.*************…".
network error URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Message:
Failed to load resource: the server responded with a status of 403 (Forbidden)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
m.addthis.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
virtualassistant-nonprod.starbucks.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
s7.addthis.com
virtualassistant-nonprod.starbucks.com
104.244.42.8
104.76.155.182
104.87.134.140
147.154.106.13
147.154.107.92
2.18.37.133
23.62.220.135
2606:2800:234:46c:e8b:1e2f:2bd:694
2a00:1450:400d:802::2008
2a00:1450:4025:401::9a
2a03:2880:f083:100:face:b00c:0:3
2a03:2880:f176:181:face:b00c:0:25de
52.217.97.174
03d4dfb6155c4be430e4b8d85b190b6984caaed4a99c41df361efb44e45f48a8
05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd
1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f
19f14353a96ca068245474dee33dceca3effa145f832d2172357d7eb17a506cc
21ed0904d51d28756d022d4ce4c4f485ce04c942f822d98dee75f9db1698b129
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