www.forrester.com Open in urlscan Pro
149.126.77.115 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Submission: On March 10 via api (March 10th 2022, 2:58:27 pm UTC) from US — Scanned from DE

Summary HTTP 93 Redirects Links 18 Behaviour Indicators

Summary

This website contacted 26 IPs in 3 countries across 20 domains to perform 93 HTTP transactions. The main IP is 149.126.77.115, located in Frankfurt am Main, Germany and belongs to INCAPSULA, US. The main domain is www.forrester.com. The Cisco Umbrella rank of the primary domain is 149503.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on July 14th 2021. Valid for: a year.

This is the only time www.forrester.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
16	149.126.77.115 149.126.77.115	19551 (INCAPSULA) (INCAPSULA)
31	149.126.77.201 149.126.77.201	19551 (INCAPSULA) (INCAPSULA)
1	2a00:1450:400... 2a00:1450:4001:82f::200a	15169 (GOOGLE) (GOOGLE)
9	2a00:1450:400... 2a00:1450:4001:808::200e	15169 (GOOGLE) (GOOGLE)
2	52.85.96.63 52.85.96.63	16509 (AMAZON-02) (AMAZON-02)
4	2a00:1450:400... 2a00:1450:4001:82f::2008	15169 (GOOGLE) (GOOGLE)
1	2a02:26f0:ef:... 2a02:26f0:ef::5c7b:c209	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2	54.235.153.212 54.235.153.212	14618 (AMAZON-AES) (AMAZON-AES)
1	199.232.136.157 199.232.136.157	54113 (FASTLY) (FASTLY)
1	2606:4700:10:... 2606:4700:10::ac43:149e	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba0a	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	54.188.153.108 54.188.153.108	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:400c:c07::9a	15169 (GOOGLE) (GOOGLE)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	142.250.185.98 142.250.185.98	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:80f::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:829::2003	15169 (GOOGLE) (GOOGLE)
1	104.244.42.69 104.244.42.69	13414 (TWITTER) (TWITTER)
1	2a00:1450:400... 2a00:1450:4001:800::2002	15169 (GOOGLE) (GOOGLE)
1	104.244.42.195 104.244.42.195	13414 (TWITTER) (TWITTER)
1	104.111.229.66 104.111.229.66	16625 (AKAMAI-AS) (AKAMAI-AS)
1	2.16.186.208 2.16.186.208	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	142.0.173.134 142.0.173.134	7160 (NETDYNAMICS) (NETDYNAMICS)
1 2	209.167.231.17 209.167.231.17	7160 (NETDYNAMICS) (NETDYNAMICS)
5	34.67.8.172 34.67.8.172	15169 (GOOGLE) (GOOGLE)
93	26

16 149.126.77.115 (Frankfurt am Main, Germany)

ASN19551 (INCAPSULA, US)
PTR: 149.126.77.115.ip.incapdns.net

www.forrester.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

31 149.126.77.201 (Frankfurt am Main, Germany)

ASN19551 (INCAPSULA, US)
PTR: 149.126.77.201.ip.incapdns.net

go.forrester.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:82f::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

ajax.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 2a00:1450:4001:808::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googleoptimize.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.85.96.63 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-85-96-63.pmo50.r.cloudfront.net

cdn-0.d41.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:82f::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:ef::5c7b:c209 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

p.typekit.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.235.153.212 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-235-153-212.compute-1.amazonaws.com

vff2384.d41.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 199.232.136.157 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

static.ads-twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:10::ac43:149e (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.quantummetric.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00::210:ba0a (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.188.153.108 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-188-153-108.us-west-2.compute.amazonaws.com

www.storygize.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c07::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.185.98 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s49-in-f2.1e100.net

www.googleadservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:80f::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:829::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.69 (United States)

ASN13414 (TWITTER, US)

t.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:800::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.195 (United States)

ASN13414 (TWITTER, US)

analytics.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.111.229.66 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a104-111-229-66.deploy.static.akamaitechnologies.com

img.en25.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.16.186.208 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
PTR: a2-16-186-208.deploy.static.akamaitechnologies.com

ff.d41.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.0.173.134 (United States)

ASN7160 (NETDYNAMICS, US)

elq.forrester.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 209.167.231.17 (United States) 1 redirects

ASN7160 (NETDYNAMICS, US)
PTR: e017.en25.com

s332.t.eloqua.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 34.67.8.172 (Council Bluffs, United States)

ASN15169 (GOOGLE, US)
PTR: 172.8.67.34.bc.googleusercontent.com

forrester-app.quantummetric.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
48	forrester.com www.forrester.com — Cisco Umbrella Rank: 149503 go.forrester.com — Cisco Umbrella Rank: 117806 elq.forrester.com	865 KB
8	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 31	20 KB
6	quantummetric.com cdn.quantummetric.com — Cisco Umbrella Rank: 2808 forrester-app.quantummetric.com — Cisco Umbrella Rank: 514073	69 KB
5	d41.co cdn-0.d41.co — Cisco Umbrella Rank: 14430 vff2384.d41.co ff.d41.co — Cisco Umbrella Rank: 143601	246 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 434 www.linkedin.com — Cisco Umbrella Rank: 609 px4.ads.linkedin.com — Cisco Umbrella Rank: 5153	3 KB
4	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 54	259 KB
3	google.de www.google.de — Cisco Umbrella Rank: 6433	672 B
3	google.com www.google.com — Cisco Umbrella Rank: 2	672 B
3	doubleclick.net stats.g.doubleclick.net — Cisco Umbrella Rank: 68 googleads.g.doubleclick.net — Cisco Umbrella Rank: 38	2 KB
2	eloqua.com 1 redirects s332.t.eloqua.com	1 KB
1	en25.com img.en25.com — Cisco Umbrella Rank: 5324	3 KB
1	twitter.com analytics.twitter.com — Cisco Umbrella Rank: 464	459 B
1	t.co t.co — Cisco Umbrella Rank: 448	338 B
1	googleadservices.com www.googleadservices.com — Cisco Umbrella Rank: 101	15 KB
1	storygize.net www.storygize.net — Cisco Umbrella Rank: 1615	389 B
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 799	3 KB
1	ads-twitter.com static.ads-twitter.com — Cisco Umbrella Rank: 531	6 KB
1	typekit.net p.typekit.net — Cisco Umbrella Rank: 527	181 B
1	googleoptimize.com www.googleoptimize.com — Cisco Umbrella Rank: 1349	35 KB
1	googleapis.com ajax.googleapis.com — Cisco Umbrella Rank: 251	88 KB
93	20

	Domain	Requested by
31	go.forrester.com	www.forrester.com go.forrester.com ajax.googleapis.com
16	www.forrester.com	www.forrester.com
8	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com www.forrester.com
5	forrester-app.quantummetric.com	cdn.quantummetric.com
4	www.googletagmanager.com	www.forrester.com www.googletagmanager.com
3	www.google.de	www.forrester.com
3	www.google.com	www.forrester.com
2	s332.t.eloqua.com	1 redirects www.forrester.com
2	px.ads.linkedin.com	2 redirects
2	stats.g.doubleclick.net	www.google-analytics.com
2	vff2384.d41.co	cdn-0.d41.co cdn.quantummetric.com
2	cdn-0.d41.co	www.forrester.com cdn-0.d41.co
1	elq.forrester.com	img.en25.com
1	ff.d41.co	cdn.quantummetric.com
1	img.en25.com	www.forrester.com
1	analytics.twitter.com	static.ads-twitter.com
1	googleads.g.doubleclick.net	www.googleadservices.com
1	t.co	www.forrester.com
1	www.googleadservices.com	www.googletagmanager.com
1	px4.ads.linkedin.com	www.forrester.com
1	www.linkedin.com	1 redirects
1	www.storygize.net	www.googletagmanager.com
1	snap.licdn.com	www.forrester.com
1	cdn.quantummetric.com	www.googletagmanager.com
1	static.ads-twitter.com	www.googletagmanager.com
1	p.typekit.net	www.forrester.com
1	www.googleoptimize.com	www.forrester.com
1	ajax.googleapis.com	www.forrester.com
93	28

This site contains links to these domains. Also see Links.

Domain
www.feedbacknow.com
media.blubrry.com
twitter.com
www.linkedin.com
www.facebook.com
itunes.apple.com
podcasts.google.com
www.iheart.com
open.spotify.com
www.stitcher.com
tunein.com
go.forrester.com
investor.forrester.com
www.youtube.com
www.instagram.com

Subject Issuer	Validity	Valid
www.forrester.com DigiCert SHA2 Extended Validation Server CA	`2021-07-14` - `2022-08-14`	a year	crt.sh
go.forrester.com DigiCert TLS RSA SHA256 2020 CA1	`2021-09-29` - `2022-10-01`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
*.d41.co DigiCert TLS RSA SHA256 2020 CA1	`2021-02-18` - `2022-03-21`	a year	crt.sh
use.typekit.net DigiCert TLS RSA SHA256 2020 CA1	`2021-08-16` - `2022-08-16`	a year	crt.sh
ads-twitter.com DigiCert TLS RSA SHA256 2020 CA1	`2021-07-21` - `2022-07-26`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2021-07-17` - `2022-07-16`	a year	crt.sh
*.licdn.com DigiCert SHA2 Secure Server CA	`2021-07-15` - `2022-07-20`	a year	crt.sh
*.storygize.net Amazon	`2022-03-07` - `2023-04-04`	a year	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
www.googleadservices.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
www.google.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
www.google.de GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
t.co DigiCert TLS RSA SHA256 2020 CA1	`2022-01-06` - `2023-01-05`	a year	crt.sh
*.google.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
*.google.de GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
*.twitter.com DigiCert TLS RSA SHA256 2020 CA1	`2022-01-06` - `2023-01-05`	a year	crt.sh
*.en25.com DigiCert SHA2 Secure Server CA	`2021-09-14` - `2022-09-14`	a year	crt.sh
apps02.dnb.com DigiCert SHA2 Secure Server CA	`2022-01-19` - `2022-04-20`	3 months	crt.sh
elq.forrester.com DigiCert TLS RSA SHA256 2020 CA1	`2022-02-03` - `2023-02-28`	a year	crt.sh
*.quantummetric.com Sectigo RSA Domain Validation Secure Server CA	`2022-01-18` - `2023-02-13`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Frame ID: 3AA57EF0E97DF86D52CA19E5A8563B27
Requests: 91 HTTP requests in this frame

Frame: https://forrester-app.quantummetric.com/?T=B&u=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&t=1646924302231&v=1646924302338&z=1&S=0&N=0&P=0
Frame ID: 8DF21F4B2DDFD55879B5E32D8B4590CC
Requests: 5 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

How Customer Service Will Evolve In 2021 · Forrester

Detected technologies

WordPress (CMS) Expand

Overall confidence: 100%
Detected patterns

<link rel=["']stylesheet["'] [^>]+/wp-(?:content|includes)/
/wp-(?:content|includes)/

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Optimize (A/B Testing) Expand

Overall confidence: 100%
Detected patterns

googleoptimize\.com/optimize\.js

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Imperva (Security) Expand

Overall confidence: 100%
Detected patterns

/_Incapsula_Resource

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

TrackJs (Analytics) Expand

Overall confidence: 100%
Detected patterns

tracker\.js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

/([\d.]+)/jquery(?:\.min)?\.js
jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

93
Requests

97 %
HTTPS

42 %
IPv6

20
Domains

28
Subdomains

26
IPs

3
Countries

1615 kB
Transfer

3806 kB
Size

40
Cookies

18 Outgoing links

These are links going to different origins than the main page.

URL: https://www.feedbacknow.com/
Title: FeedbackNow

Search URL Search Domain Scan URL

URL: https://media.blubrry.com/forrester_what_it_means/p/content.blubrry.com/forrester_what_it_means/What_It_Means-Episode_207_Ian_and_Kate_FINAL.mp3
Title: https://media.blubrry.com/forrester_what_it_means/p/content.blubrry.com/forrester_what_it_means/What_It_Means-Episode_207_Ian_and_Kate_FINAL.mp3

Search URL Search Domain Scan URL

URL: https://media.blubrry.com/forrester_what_it_means/s/content.blubrry.com/forrester_what_it_means/What_It_Means-Episode_207_Ian_and_Kate_FINAL.mp3
Title: Download

Search URL Search Domain Scan URL

URL: https://twitter.com/intent/tweet?text=How%20Customer%20Service%20Will%20Evolve%20In%202021&url=https://www.forrester.com/what-it-means/ep207-customer-service-solutions/&via=Forrester
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/shareArticle?mini=true&url=https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Title: LinkedIn

Search URL Search Domain Scan URL

URL: https://www.facebook.com/sharer/sharer.php?u=https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Title: Facebook

Search URL Search Domain Scan URL

URL: https://itunes.apple.com/us/podcast/what-it-means-forrester/id1207507774

Search URL Search Domain Scan URL

URL: https://podcasts.google.com/feed/aHR0cHM6Ly9nby5mb3JyZXN0ZXIuY29tL2ZlZWQvcG9kY2FzdC8

Search URL Search Domain Scan URL

URL: https://www.iheart.com/podcast/256-what-it-means-43044100/

Search URL Search Domain Scan URL

URL: https://open.spotify.com/show/1IESEVOCQqrrV450nr0AaZ

Search URL Search Domain Scan URL

URL: http://www.stitcher.com/s?fid=131599&refid=stpr

Search URL Search Domain Scan URL

URL: http://tunein.com/radio/What-It-Means-A-Forrester-Podcast-p969606/

Search URL Search Domain Scan URL

URL: https://go.forrester.com/webinars
Title: Complimentary Webinars

Search URL Search Domain Scan URL

URL: https://investor.forrester.com/
Title: Investor Information

Search URL Search Domain Scan URL

URL: https://twitter.com/forrester

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/forrester-research

Search URL Search Domain Scan URL

URL: https://www.youtube.com/user/ForresterResearch

Search URL Search Domain Scan URL

URL: https://www.instagram.com/forrester_global/

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 64

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=28976%2C1994626%2C1015027&time=1646924301795&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D28976%252C1994626%252C1015027%26time%3D1646924301795%26url%3Dhttps%253A%252F%252Fwww.forrester.com%252Fwhat-it-means%252Fep207-customer-service-solutions%252F%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=28976%2C1994626%2C1015027&time=1646924301795&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=28976%2C1994626%2C1015027&time=1646924301795&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&liSync=true&e_ipv6=AQIdesuzZ2sVEQAAAX90VofJ7eGahpaFpsdtCFv6W7y1g2XuI8FihAccX4UsfObuZKgmPuK310uPmSiRwTR8EmCM09_qzg

Request Chain 84

https://s332.t.eloqua.com/visitor/v200/svrGP?pps=3&siteid=332&ref2=elqNone&tzo=0&ms=275&optin=disabled HTTP 302
https://s332.t.eloqua.com/visitor/v200/svrGP.aspx?pps=3&siteid=332&ref2=elqNone&tzo=0&ms=275&optin=disabled&elqCookie=1

93 HTTP transactions
3 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.forrester.com/what-it-means/ep207-customer-service-solutions/ 129 KB
32 KB 1191ms
1065ms Document
text/html 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

nginx /

Resource Hash

80cd3726fe8fa76845ec7784872337193c83f8b713f59b8773f40d43864dacf2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9

Response headers

Date: Thu, 10 Mar 2022 14:58:20 GMT
Server: nginx
Access-Control-Allow-Origin: * *
Access-Control-Max-Age: 1000
Access-Control-Allow-Headers: X-Requested-With,ForresterAuth, Content-Type, Origin, Authorization, Accept, Client-Security-Token, Accept-Encoding
Access-Control-Allow-Methods: POST, GET
Cache-Control: public, max-age=600
Content-Encoding: gzip
Content-Type: text/html; charset=UTF-8
Link: <https://go.forrester.com/wp-json/>; rel="https://api.w.org/" <https://www.forrester.com/?p=139913>; rel=shortlink
Traceparent: 00-cd96398e999d4d94974ac433391ad1b8-5b0f6359b583ae4d-00
X-Cloud-Trace-Context: cd96398e999d4d94974ac433391ad1b8/6561572419050647117;o=0
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-956mp
X-Styx-Req-Id: 86477ab0-a082-11ec-8683-6e19aa217a0b
X-Served-By: cache-mdw17348-MDW, cache-iad-kjyo7100174-IAD
X-Cache: MISS, MISS
X-Cache-Hits: 0, 0
X-Timer: S1646924300.047400,VS0,VE928
Vary: Accept-Encoding,Cookie
Age: 0
Accept-Ranges: bytes
Via: 1.1 varnish, 1.1 varnish
X-OneAgent-JS-Injection: true
X-ruxit-JS-Agent: true
Server-Timing: dtSInfo;desc="0", dtRpid;desc="477125273"
Keep-Alive: timeout=5, max=385
Connection: Keep-Alive
Transfer-Encoding: chunked
Strict-Transport-Security: max-age=31536000
X-CDN: Imperva
X-Iinfo: 5-65690499-65524356 pNNN RT(1646924299559 91) q(0 0 0 2) r(10 10) U5

GET
H/1.1 200
OK ruxitagentjs_ICA2Vfqru_10233220201140653.js Show response
www.forrester.com/ 193 KB
75 KB 57ms
22ms Script
text/javascript 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://www.forrester.com/ruxitagentjs_ICA2Vfqru_10233220201140653.js

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Resource Hash

bc250b992aa112711760377a2cf272f595a739eb67bf4a648707c1b0e96e45a7

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:20 GMT
Content-Encoding: gzip
Last-Modified: Wed, 03 Mar 2010 07:01:40 GMT
X-CDN: Imperva
Etag: "a2c0d7f5"
Strict-Transport-Security: max-age=31536000
Content-Type: text/javascript; charset=utf-8
X-Iinfo: 2-32448469-0 0CNN RT(1646924300748 21) q(0 -1 -1 -1) r(0 -1)
Cache-Control: max-age=7200, public
Content-Length: 76259
Expires: Thu, 10 Mar 2022 16:58:20 GMT

GET
H/1.1 200
OK client-side-redirects.js Show response
go.forrester.com/wp-content/themes/forrester/assets/src/js/inc/ 3 KB
2 KB 119ms
57ms Script
application/x-javascript 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/src/js/inc/client-side-redirects.js?v=22.03.01

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

708d4a702f621945fb5afe0589441dc1a0a46b468494a7750d910a9b5dd4003e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56622
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-q4wvz
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 0355ecf7197249d0976c76cce9ff7ed0/1314454166734237896;o=0
X-Iinfo: 9-66985303-66985318 NNNY CT(1 13 0) RT(1646924300175 35) q(0 0 0 6) r(0 0) U5
Connection: keep-alive
Content-Length: 984
X-Served-By: cache-mdw17369-MDW, cache-hhn4080-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:29 GMT
Server: nginx
Traceparent: 00-0355ecf7197249d0976c76cce9ff7ed0-123de119b1b9f0c8-00
X-Timer: S1646924301.151174,VS0,VE1
Etag: W/"6228c0d1-a8c"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b1df7073-9ffe-11ec-a64f-4a3321e9b47b
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK style.min.css
go.forrester.com/wp-includes/css/dist/block-library/ 81 KB
15 KB 103ms
47ms Stylesheet
text/css 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-includes/css/dist/block-library/style.min.css?ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

74cad4303232e97ca561d020bf3491ab6777c683b259f50f99b64cd62f1e3271

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56621
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-q4wvz
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 8b784a714e3145febbdf96a2161d5a8b/11042095502874082894;o=0
X-Iinfo: 7-54692609-54692623 NNNN CT(9 8 0) RT(1646924300173 21) q(0 0 1 1) r(1 1) U5
Connection: keep-alive
Content-Length: 14428
X-Served-By: cache-mdw17329-MDW, cache-hhn4046-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:19 GMT
Server: nginx
Traceparent: 00-8b784a714e3145febbdf96a2161d5a8b-993d675b38bf7e4e-00
X-Timer: S1646924301.148958,VS0,VE1
Etag: W/"6228c0c7-145a9"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b1ee1054-9ffe-11ec-a64f-4a3321e9b47b
X-Cache-Hits: 1, 3

GET
H/1.1 200
OK main.css
go.forrester.com/wp-content/plugins/auth0/assets/css/ 468 B
2 KB 105ms
49ms Stylesheet
text/css 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/plugins/auth0/assets/css/main.css?ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

5a1d53c953f6cb274ab08d0b4f72060a87585df1c3b362b8e3018353b7fb6546

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56621
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-v4rb4
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 4a8e746f471f412388e2ac35661a742f/16215572817996062316;o=0
X-Iinfo: 7-54692610-54692624 NNNN CT(9 5 0) RT(1646924300173 21) q(0 1 1 4) r(1 1) U5
Connection: keep-alive
Content-Length: 283
X-Served-By: cache-mdw17373-MDW, cache-hhn4025-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:17 GMT
Server: nginx
Traceparent: 00-4a8e746f471f412388e2ac35661a742f-e10949906e229e6c-00
X-Timer: S1646924301.149183,VS0,VE1
Etag: W/"6228c0c5-1d4"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b1f25782-9ffe-11ec-94d2-66a0a5b816fc
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK forrester-gs.min.css
www.forrester.com/assets/css/ 216 KB
30 KB 51ms
18ms Stylesheet
text/css 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://www.forrester.com/assets/css/forrester-gs.min.css?ver=22.03.01

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Resource Hash

6fe7ee6d346365763265d0bad33c90e511d5025ee9d9bce7fa06e4340ace3276

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:20 GMT
Content-Encoding: gzip
Last-Modified: Wed, 27 Oct 2021 00:07:43 GMT
X-CDN: Imperva
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
X-Iinfo: 2-32448471-0 0CNN RT(1646924300748 17) q(0 -1 -1 -1) r(0 -1)
Cache-Control: max-age=7200, public, must-revalidate
Content-Length: 29886
Expires: Thu, 10 Mar 2022 16:58:20 GMT

GET
H/1.1 200
OK slick.css
go.forrester.com/wp-content/themes/forrester/assets/vendor/ 2 KB
2 KB 123ms
66ms Stylesheet
text/css 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/vendor/slick.css?ver=1.8.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

de1e399b07289f3b0a8d35142e363e128124a1185770e214e25e58030dad48e5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56621
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-25db4
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 711a367e77d64bc091933a6306f8efdd/12921428897291328061;o=0
X-Iinfo: 9-66985300-66985313 NNNN CT(9 26 0) RT(1646924300175 21) q(0 0 1 0) r(1 1) U5
Connection: keep-alive
Content-Length: 614
X-Served-By: cache-mdw17353-MDW, cache-hhn4068-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:23 GMT
Server: nginx
Traceparent: 00-711a367e77d64bc091933a6306f8efdd-b352231f15845a3d-00
X-Timer: S1646924301.169247,VS0,VE1
Etag: W/"6228c0cb-6f0"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b1ef2830-9ffe-11ec-9ef3-8a10d23a32ca
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK twentytwenty.css
go.forrester.com/wp-content/themes/forrester/assets/vendor/ 6 KB
2 KB 122ms
63ms Stylesheet
text/css 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/vendor/twentytwenty.css?ver=1.0

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

a81fe509c20bb34ac438c49941b55bc0a435be01b3c6988188f52e6d3ede780e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56621
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-znszp
X-Cache: HIT, HIT
X-Cloud-Trace-Context: be320574da254440a7c450662b022356/9213602782850831179;o=0
X-Iinfo: 9-66985301-66985315 NNNN CT(13 13 0) RT(1646924300175 25) q(0 1 1 4) r(1 1) U5
Connection: keep-alive
Content-Length: 1267
X-Served-By: cache-mdw17339-MDW, cache-hhn4025-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:23 GMT
Server: nginx
Traceparent: 00-be320574da254440a7c450662b022356-7fdd4aea4d5fd34b-00
X-Timer: S1646924301.165742,VS0,VE0
Etag: W/"6228c0cb-1989"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b1ebea84-9ffe-11ec-89ec-6e2ddf56e5b4
X-Cache-Hits: 1, 2

GET
H/1.1 200
OK style.min.css
go.forrester.com/wp-content/themes/forrester/assets/dist/css/ 375 KB
72 KB 118ms
59ms Stylesheet
text/css 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

be68e8fd8394952f19987458569f793d15713703c510581200012b48fe2fa5a9

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56621
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-25db4
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 4efad76c8b8a47b591929b87bdef5c5a/15241953315567318375;o=0
X-Iinfo: 9-66985302-66985317 NNNY CT(1 11 0) RT(1646924300175 28) q(0 0 0 11) r(0 0) U5
Connection: keep-alive
Content-Length: 71961
X-Served-By: cache-mdw17368-MDW, cache-hhn4022-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:25 GMT
Server: nginx
Traceparent: 00-4efad76c8b8a47b591929b87bdef5c5a-d3864bc9017a3567-00
X-Timer: S1646924301.149502,VS0,VE0
Etag: W/"6228c0cd-5db1f"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b1faf6a9-9ffe-11ec-9ef3-8a10d23a32ca
X-Cache-Hits: 1, 5

GET
H2 200 jquery.min.js Show response
ajax.googleapis.com/ajax/libs/jquery/3.5.1/ 87 KB
88 KB 72ms
26ms Script
text/javascript 2a00:1450:4001:82f::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://ajax.googleapis.com/ajax/libs/jquery/3.5.1/jquery.min.js?ver=3.5.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 08:15:11 GMT
x-content-type-options: nosniff
age: 542590
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/hosted-libraries-pushers
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 89476
x-xss-protection: 0
last-modified: Fri, 08 May 2020 07:05:03 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="hosted-libraries-pushers"
vary: Accept-Encoding
report-to: {"group":"hosted-libraries-pushers","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/hosted-libraries-pushers"}]}
content-type: text/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges: bytes
timing-allow-origin: *
expires: Sat, 04 Mar 2023 08:15:11 GMT

GET
H2 200 optimize.js Show response
www.googleoptimize.com/ 88 KB
35 KB 91ms
32ms Script
application/javascript 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googleoptimize.com/optimize.js?id=OPT-WLFP2XL&ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

745526e790e7ea62bee8530669e692ede2c69325842a117da8e2d31542036038

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:21 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35302
x-xss-protection: 0
last-modified: Thu, 10 Mar 2022 12:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 10 Mar 2022 14:58:21 GMT

GET
H/1.1 200
OK ff-2.min.js Show response
cdn-0.d41.co/tags/ 169 KB
169 KB 258ms
125ms Script
application/javascript 52.85.96.63
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn-0.d41.co/tags/ff-2.min.js
Requested by: Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 52.85.96.63 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-52-85-96-63.pmo50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 9e111614ac18cf0c829a3dbfc6aff736c03536ec281330daf38e4bb3fb6ddfca

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 6dead5514720dd3421a3b3e6d9a13b06.cloudfront.net (CloudFront)
Last-Modified: Tue, 24 Nov 2020 18:53:44 GMT
Server: AmazonS3
Age: 147
ETag: "da4912a78302efa0a3cb5d43a88f0e41"
X-Cache: Hit from cloudfront
Content-Type: application/javascript
Connection: keep-alive
X-Amz-Cf-Pop: PMO50-C1
Accept-Ranges: bytes
Content-Length: 172705
X-Amz-Cf-Id: yvTLXgHKeEYbDsVaok6aPI-gHHi-KTyDu1PSYcMpzaGlsbmuoxj7iw==

GET
H/1.1 200
OK forrester_logo.svg
go.forrester.com/wp-content/themes/forrester/assets/static/ 7 KB
3 KB 44ms
41ms Image
image/svg+xml 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/static/forrester_logo.svg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

634fa75b6882deec36ce57fd9d054d788766e3b72d7504f67056953d96d44456

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56622
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-5k4wl
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 05130c2e65f74d46b7cd8f33c9b4dc20/1043205214184949343;o=0
X-Iinfo: 7-54692610-54692624 SNNN RT(1646924300173 399) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 2392
X-Served-By: cache-mdw17355-MDW, cache-hhn4025-HHN
Access-Control-Allow-Origin: *
Last-Modified: Wed, 09 Mar 2022 14:59:26 GMT
Server: nginx
Traceparent: 00-05130c2e65f74d46b7cd8f33c9b4dc20-0e7a359d7b54465f-00
X-Timer: S1646924302.507101,VS0,VE1
Etag: W/"6228c0ce-1b41"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b20935e3-9ffe-11ec-934f-4a8c89ef3871
X-Cache-Hits: 1, 2

GET
H/1.1 200
OK FMK_WIM_How-Customer-Service-Will-Evolve-In-2021_white_210304.jpg
go.forrester.com/wp-content/uploads/2021/03/ 252 KB
253 KB 141ms
140ms Image
image/jpeg 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/uploads/2021/03/FMK_WIM_How-Customer-Service-Will-Evolve-In-2021_white_210304.jpg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

9bfdb54811cdc3bacd39c76d0fea4c28e20fb75d7130c1185fc03fd8148b8356

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 varnish, 1.1 varnish
X-CDN: Imperva
Age: 622
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-v4rb4
X-Cache: HIT, MISS
X-Cloud-Trace-Context: 12ef2a6d1cec42c3b3dae8010f828a89/16303936770276114751;o=0
X-Iinfo: 9-66985301-66985315 SNNN RT(1646924300175 452) q(0 0 0 -1) r(1 1) U5
Connection: keep-alive
Content-Length: 258038
X-Served-By: cache-mdw17381-MDW, cache-hhn4025-HHN
Last-Modified: Wed, 03 Mar 2021 21:31:59 GMT
Server: nginx
Traceparent: 00-12ef2a6d1cec42c3b3dae8010f828a89-e243381c50bcc13f-00
X-Timer: S1646924302.562347,VS0,VE109
Etag: "6040004f-3eff6"
Strict-Transport-Security: max-age=31536000
Content-Type: image/jpeg
X-Styx-Req-Id: 9f4b990d-9f95-11ec-94d2-66a0a5b816fc
Expires: Fri, 10 Mar 2023 10:42:31 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Cache-Hits: 1, 0

GET
H/1.1 200
OK podcast_apple.jpg
go.forrester.com/wp-content/themes/forrester/assets/static/ 9 KB
10 KB 112ms
21ms Image
image/jpeg 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/static/podcast_apple.jpg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

8b42bb70173b8c8acec591209b07001f59090fcab704bd515bb9b015868baff1

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 varnish, 1.1 varnish
X-CDN: Imperva
Age: 55817
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-tmrbw
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 23d0c56193d940379b75dc4b37a9607a/11258207375320462108;o=0
X-Iinfo: 7-54692610-54692624 SNNN RT(1646924300173 542) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 9237
X-Served-By: cache-mdw17364-MDW, cache-hhn4025-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:26 GMT
Server: nginx
Traceparent: 00-23d0c56193d940379b75dc4b37a9607a-9c3d2ff595a8b31c-00
X-Timer: S1646924302.649621,VS0,VE1
Etag: "6228c0ce-2415"
Strict-Transport-Security: max-age=31536000
Content-Type: image/jpeg
X-Styx-Req-Id: 91560c5b-a000-11ec-b140-f600ebb86140
Expires: Fri, 10 Mar 2023 23:28:04 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK podcast_google.jpg
go.forrester.com/wp-content/themes/forrester/assets/static/ 7 KB
8 KB 44ms
21ms Image
image/jpeg 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/static/podcast_google.jpg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

564f13b930f9c1738a655a77bb6bf458fb4c0882fd919ffecf6103a288d740cf

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 varnish, 1.1 varnish
X-CDN: Imperva
Age: 55817
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-m2n7r
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 09ea9c91cb2743268722749e9e1e48ae/13408431623206572725;o=0
X-Iinfo: 7-54692610-54692624 SNNN RT(1646924300173 473) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 7181
X-Served-By: cache-mdw17380-MDW, cache-hhn4025-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:19 GMT
Server: nginx
Traceparent: 00-09ea9c91cb2743268722749e9e1e48ae-ba145185385792b5-00
X-Timer: S1646924302.581079,VS0,VE1
Etag: "6228c0c7-1c0d"
Strict-Transport-Security: max-age=31536000
Content-Type: image/jpeg
X-Styx-Req-Id: 9176194b-a000-11ec-9ccb-320480f57ac6
Expires: Fri, 10 Mar 2023 23:28:04 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK podcast_ihr.jpg
go.forrester.com/wp-content/themes/forrester/assets/static/ 9 KB
10 KB 81ms
36ms Image
image/jpeg 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/static/podcast_ihr.jpg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

6bee7dd680dc0872e311ad9b1e2de922aa3e5c9fa041b20819f319e6f9747442

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 varnish, 1.1 varnish
X-CDN: Imperva
Age: 55817
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-m2n7r
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 9d585b7d3454473094640dc0e466313d/1484012647668148232;o=0
X-Iinfo: 7-54692610-54692624 SNNN RT(1646924300173 500) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 9521
X-Served-By: cache-mdw17361-MDW, cache-hhn4025-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:20 GMT
Server: nginx
Traceparent: 00-9d585b7d3454473094640dc0e466313d-149845a3f2726808-00
X-Timer: S1646924302.608743,VS0,VE2
Etag: "6228c0c8-2531"
Strict-Transport-Security: max-age=31536000
Content-Type: image/jpeg
X-Styx-Req-Id: 917c29a0-a000-11ec-9ccb-320480f57ac6
Expires: Fri, 10 Mar 2023 23:28:04 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK podcast_spotify.jpg
go.forrester.com/wp-content/themes/forrester/assets/static/ 7 KB
8 KB 107ms
21ms Image
image/jpeg 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/static/podcast_spotify.jpg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

0c79e4fe595de4551591246e579f675930bb4343182a3a4caa7d0140b55fde88

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 varnish, 1.1 varnish
X-CDN: Imperva
Age: 55817
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-q4wvz
X-Cache: HIT, HIT
X-Cloud-Trace-Context: b6e3c8b7e8674c389390717f419c7e03/5217435067106858987;o=0
X-Iinfo: 7-54692609-54692623 SNNN RT(1646924300173 537) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 7060
X-Served-By: cache-mdw17379-MDW, cache-hhn4046-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:20 GMT
Server: nginx
Traceparent: 00-b6e3c8b7e8674c389390717f419c7e03-48680d8ce59217eb-00
X-Timer: S1646924302.645255,VS0,VE1
Etag: "6228c0c8-1b94"
Strict-Transport-Security: max-age=31536000
Content-Type: image/jpeg
X-Styx-Req-Id: 91901b4f-a000-11ec-a64f-4a3321e9b47b
Expires: Fri, 10 Mar 2023 23:28:04 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK podcast_stitcher.jpg
go.forrester.com/wp-content/themes/forrester/assets/static/ 9 KB
9 KB 83ms
41ms Image
image/jpeg 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/static/podcast_stitcher.jpg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

7d4fc8827d107fa952cdac5df12c394e55ba2288444bb76e2f732d403a3e7372

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 varnish, 1.1 varnish
X-CDN: Imperva
Age: 55817
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-5k4wl
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 01e37c1c357446da8b77d1e390cf38dd/18121586518122649;o=0
X-Iinfo: 9-66985300-66985313 SNNN RT(1646924300175 502) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 8824
X-Served-By: cache-mdw17327-MDW, cache-hhn4068-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:23 GMT
Server: nginx
Traceparent: 00-01e37c1c357446da8b77d1e390cf38dd-0040617ca72de099-00
X-Timer: S1646924302.613978,VS0,VE2
Etag: "6228c0cb-2278"
Strict-Transport-Security: max-age=31536000
Content-Type: image/jpeg
X-Styx-Req-Id: 91a238a7-a000-11ec-934f-4a8c89ef3871
Expires: Fri, 10 Mar 2023 23:28:04 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK podcast_tunein.jpg
go.forrester.com/wp-content/themes/forrester/assets/static/ 6 KB
7 KB 22ms
21ms Image
image/jpeg 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/static/podcast_tunein.jpg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

0ccb655770006ac95ebcab0142ec9b800ffc6fae2a7d8625b0ef35bef96e8260

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 varnish, 1.1 varnish
X-CDN: Imperva
Age: 55817
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-v4rb4
X-Cache: HIT, HIT
X-Cloud-Trace-Context: fa8406f1838946e695c7933f721b15a9/5352228290354992920;o=0
X-Iinfo: 7-54692610-54692624 SNNN RT(1646924300173 451) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 5844
X-Served-By: cache-mdw17365-MDW, cache-hhn4025-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:23 GMT
Server: nginx
Traceparent: 00-fa8406f1838946e695c7933f721b15a9-4a46ef45d367d718-00
X-Timer: S1646924302.558731,VS0,VE1
Etag: "6228c0cb-16d4"
Strict-Transport-Security: max-age=31536000
Content-Type: image/jpeg
X-Styx-Req-Id: 91a2871c-a000-11ec-94d2-66a0a5b816fc
Expires: Fri, 10 Mar 2023 23:28:04 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK tap-dots.svg
www.forrester.com/assets/img/ 2 KB
1 KB 128ms
116ms Image
image/svg+xml 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.forrester.com/assets/img/tap-dots.svg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Apache /

Resource Hash

9a4bfebf8d85ec6d29208960bd233a5759f1da1aa58b942111e64204877fd75f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Transfer-Encoding: chunked
X-Iinfo: 5-65690499-65524356 sNYN RT(1646924299559 1606) q(0 0 0 -1) r(1 1) U5
Access-Control-Allow-Methods: POST, GET
Server-Timing: dtSInfo;desc="0", dtRpid;desc="34839768"
Access-Control-Allow-Headers: X-Requested-With,ForresterAuth, Content-Type, Origin, Authorization, Accept, Client-Security-Token, Accept-Encoding
Last-Modified: Wed, 27 Oct 2021 00:07:47 GMT
Server: Apache
Access-Control-Max-Age: 1000
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=384

GET
H/1.1 200
OK footer-social-twitter.svg
www.forrester.com/assets/img/gs/ 705 B
1 KB 290ms
284ms Image
image/svg+xml 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.forrester.com/assets/img/gs/footer-social-twitter.svg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Apache /

Resource Hash

4d5742dbf3d4b77f22138f51587dfa5bbc247d49e082b2535551918695936ed2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Transfer-Encoding: chunked
X-Iinfo: 2-32448471-32448524 nNYN RT(1646924300748 422) q(0 0 2 -1) r(3 3) U5
Access-Control-Allow-Methods: POST, GET
Server-Timing: dtSInfo;desc="0", dtRpid;desc="-158110498"
Access-Control-Allow-Headers: X-Requested-With,ForresterAuth, Content-Type, Origin, Authorization, Accept, Client-Security-Token, Accept-Encoding
Last-Modified: Wed, 27 Oct 2021 00:07:47 GMT
Server: Apache
Access-Control-Max-Age: 1000
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=400

GET
H/1.1 200
OK footer-social-linkedin.svg
www.forrester.com/assets/img/gs/ 609 B
1 KB 289ms
280ms Image
image/svg+xml 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.forrester.com/assets/img/gs/footer-social-linkedin.svg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Apache /

Resource Hash

89a94c2a9b5e35d1802b89a0ce50a999071c65c0282ebb0e7df34f04bc0b7725

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Transfer-Encoding: chunked
X-Iinfo: 2-32448469-32448525 nNYN RT(1646924300748 425) q(0 0 2 -1) r(3 3) U5
Access-Control-Allow-Methods: POST, GET
Server-Timing: dtSInfo;desc="0", dtRpid;desc="-1643221639"
Access-Control-Allow-Headers: X-Requested-With,ForresterAuth, Content-Type, Origin, Authorization, Accept, Client-Security-Token, Accept-Encoding
Last-Modified: Wed, 27 Oct 2021 00:07:47 GMT
Server: Apache
Access-Control-Max-Age: 1000
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=388

GET
H/1.1 200
OK footer-social-youtube.svg
www.forrester.com/assets/img/gs/ 502 B
1 KB 130ms
113ms Image
image/svg+xml 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.forrester.com/assets/img/gs/footer-social-youtube.svg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Apache /

Resource Hash

0ce12e325d488faf065f846fcde15f896d20901084ff98c90147f35dcecf60e4

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Transfer-Encoding: chunked
X-Iinfo: 14-100136131-99907870 pNYN RT(1646924301168 19) q(0 0 0 -1) r(1 1) U5
Access-Control-Allow-Methods: POST, GET
Server-Timing: dtSInfo;desc="0", dtRpid;desc="-443976745"
Access-Control-Allow-Headers: X-Requested-With,ForresterAuth, Content-Type, Origin, Authorization, Accept, Client-Security-Token, Accept-Encoding
Last-Modified: Wed, 27 Oct 2021 00:07:47 GMT
Server: Apache
Access-Control-Max-Age: 1000
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=383

GET
H/1.1 200
OK footer-social-instagram.svg
www.forrester.com/assets/img/gs/ 776 B
1 KB 136ms
113ms Image
image/svg+xml 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.forrester.com/assets/img/gs/footer-social-instagram.svg

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Apache /

Resource Hash

735a0917c938724538c5dec2cca42b905d7c07f460035cd0ad86a323496ae6ca

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Transfer-Encoding: chunked
X-Iinfo: 4-53931672-53454368 pNYN RT(1646924301179 18) q(0 0 0 -1) r(1 1) U5
Access-Control-Allow-Methods: POST, GET
Server-Timing: dtSInfo;desc="0", dtRpid;desc="-1560618215"
Access-Control-Allow-Headers: X-Requested-With,ForresterAuth, Content-Type, Origin, Authorization, Accept, Client-Security-Token, Accept-Encoding
Last-Modified: Wed, 27 Oct 2021 00:07:47 GMT
Server: Apache
Access-Control-Max-Age: 1000
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=389

GET
H/1.1 200
OK mediaelementplayer-legacy.min.css
go.forrester.com/wp-includes/js/mediaelement/ 11 KB
4 KB 91ms
91ms Stylesheet
text/css 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-includes/js/mediaelement/mediaelementplayer-legacy.min.css?ver=4.2.16

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

b7908a015a567ec2363011df2475368dbff34360e9da3fdff50604d6395fb646

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 55819
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-tmrbw
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 496797d7beee42c6a23bca63aea9ed66/16653975698702606251;o=0
X-Iinfo: 9-66985302-66985317 SNNy RT(1646924300175 218) q(0 0 0 -1) r(1 1) U5
Connection: keep-alive
Content-Length: 3007
X-Served-By: cache-mdw17381-MDW, cache-hhn4022-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:23 GMT
Server: nginx
Traceparent: 00-496797d7beee42c6a23bca63aea9ed66-e71ecea953281fab-00
X-Timer: S1646924301.342939,VS0,VE1
Etag: W/"6228c0cb-2bf8"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:28:02 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: 9048ee5c-a000-11ec-b140-f600ebb86140
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK wp-mediaelement.min.css
go.forrester.com/wp-includes/js/mediaelement/ 4 KB
2 KB 31ms
31ms Stylesheet
text/css 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-includes/js/mediaelement/wp-mediaelement.min.css?ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

2e10d353ff038c2cad3492fc17801af3e6ef2669c9e9713bdb78b1dcb104c4fe

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 55819
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-2fxw6
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 571fe78b50b841809ad78f940f15b9e5/18118058204577970577;o=0
X-Iinfo: 9-66985302-66985317 SNNy RT(1646924300175 290) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 1297
X-Served-By: cache-mdw17348-MDW, cache-hhn4022-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:29 GMT
Server: nginx
Traceparent: 00-571fe78b50b841809ad78f940f15b9e5-fb7045f187b8b991-00
X-Timer: S1646924301.401208,VS0,VE1
Etag: W/"6228c0d1-105a"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:28:02 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: 905408fe-a000-11ec-bfa3-96c37c48ed2d
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK gtm4wp-form-move-tracker.js Show response
go.forrester.com/wp-content/plugins/duracelltomi-google-tag-manager/js/ 1 KB
1 KB 27ms
27ms Script
application/x-javascript 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/plugins/duracelltomi-google-tag-manager/js/gtm4wp-form-move-tracker.js?ver=1.14.2

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

11ee7f4a3156072eecf6892c01d1bda214737f7b55f34d60b9bb582dc34e8d8f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56621
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-znszp
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 803676ea0dac497f81e7ea1ad98208aa/2600816016829923236;o=0
X-Iinfo: 9-66985302-66985317 SNNy RT(1646924300175 324) q(0 1 1 -1) r(1 1) U5
Connection: keep-alive
Content-Length: 359
X-Served-By: cache-mdw17335-MDW, cache-hhn4022-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:17 GMT
Server: nginx
Traceparent: 00-803676ea0dac497f81e7ea1ad98208aa-2417f463394b3fa4-00
X-Timer: S1646924301.435557,VS0,VE1
Etag: W/"6228c0c5-524"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b1fe4947-9ffe-11ec-89ec-6e2ddf56e5b4
X-Cache-Hits: 1, 4

GET
H/1.1 200
OK bootstrap.bundle.js Show response
www.forrester.com/assets/js/ 91 KB
27 KB 28ms
27ms Script
application/javascript 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://www.forrester.com/assets/js/bootstrap.bundle.js?ver=22.03.01

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Resource Hash

0e26092b78ac06f5142a67d91fa465e1b50ea75eeafbdf5b3ded55afc7083879

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
Last-Modified: Wed, 27 Oct 2021 00:07:43 GMT
X-CDN: Imperva
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
X-Iinfo: 2-32448469-0 0CNN RT(1646924300748 378) q(0 -1 -1 -1) r(0 -1)
Cache-Control: max-age=7200, public, must-revalidate
Content-Length: 26834
Expires: Thu, 10 Mar 2022 16:58:21 GMT

GET
H/1.1 200
OK forrester-gs.min.js Show response
www.forrester.com/assets/js/ 110 KB
35 KB 19ms
19ms Script
application/javascript 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://www.forrester.com/assets/js/forrester-gs.min.js?ver=22.03.01

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Resource Hash

985c591041612c164181f5a07621caa4d970a5cc95e9eb4d8fa1a8a01783ffad

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
Last-Modified: Wed, 27 Oct 2021 00:07:47 GMT
X-CDN: Imperva
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
X-Iinfo: 5-65690499-0 0CNN RT(1646924299559 1565) q(0 -1 -1 -1) r(0 -1)
Cache-Control: max-age=7200, public, must-revalidate
Content-Length: 35827
Expires: Thu, 10 Mar 2022 16:58:21 GMT

GET
H/1.1 200
OK tapModal.js Show response
www.forrester.com/assets/js/ 3 KB
2 KB 20ms
18ms Script
application/javascript 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://www.forrester.com/assets/js/tapModal.js?ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Resource Hash

1544b16c3d6946fb8245badfa2193856f3ec90a7397ab46e63d76476f6a2d184

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
Last-Modified: Wed, 27 Oct 2021 00:07:47 GMT
X-CDN: Imperva
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
X-Iinfo: 2-32448471-0 0CNN RT(1646924300748 402) q(0 -1 -1 -1) r(0 -1)
Cache-Control: max-age=7200, public, must-revalidate
Content-Length: 1244
Expires: Thu, 10 Mar 2022 16:58:21 GMT

GET
H/1.1 200
OK jquery.auto-complete.js Show response
www.forrester.com/assets/js/ 4 KB
2 KB 23ms
20ms Script
application/javascript 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://www.forrester.com/assets/js/jquery.auto-complete.js?ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Resource Hash

b089af7a8a02c045952d8971f141fd70f7911666a01944e368e989d47f9258c5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
Last-Modified: Wed, 27 Oct 2021 00:07:43 GMT
X-CDN: Imperva
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
X-Iinfo: 2-32448469-0 0CNN RT(1646924300748 405) q(0 -1 -1 -1) r(0 -1)
Cache-Control: max-age=7200, public, must-revalidate
Content-Length: 1412
Expires: Thu, 10 Mar 2022 16:58:21 GMT

GET
H/1.1 200
OK main.min.js Show response
go.forrester.com/wp-content/themes/forrester/assets/dist/js/ 311 KB
109 KB 57ms
53ms Script
application/x-javascript 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/dist/js/main.min.js?ver=22.03.01

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

8c6dd2aa89e1d9fbb09609029db827c9c81e1350315f9419d0a41a4787e6314d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56622
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-5k4wl
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 19662b784ad94588972fa0c0d7d2181e/935067474553869430;o=0
X-Iinfo: 9-66985302-66985317 SNNy RT(1646924300175 396) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 110606
X-Served-By: cache-mdw17343-MDW, cache-hhn4022-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:23 GMT
Server: nginx
Traceparent: 00-19662b784ad94588972fa0c0d7d2181e-0cfa06e9f5ce1476-00
X-Timer: S1646924302.507270,VS0,VE1
Etag: W/"6228c0cb-4dc46"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b1ff4c71-9ffe-11ec-934f-4a8c89ef3871
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK player.min.js Show response
go.forrester.com/wp-content/plugins/powerpress/ 3 KB
2 KB 57ms
54ms Script
application/x-javascript 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/plugins/powerpress/player.min.js?ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

629db7e286c97c88af572b9ee82bf16a937f8916093adbe89f14f77ebf3ee79d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 55818
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-m2n7r
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 8c1c8181b7e347e09303bc76ea75871b/838688099806755068;o=0
X-Iinfo: 9-66985300-66985313 SNNN RT(1646924300175 400) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 1103
X-Served-By: cache-mdw17341-MDW, cache-hhn4068-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:21 GMT
Server: nginx
Traceparent: 00-8c1c8181b7e347e09303bc76ea75871b-0ba39e621a5438fc-00
X-Timer: S1646924302.511222,VS0,VE1
Etag: W/"6228c0c9-bac"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:28:02 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: 90953715-a000-11ec-9ccb-320480f57ac6
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK mediaelement-and-player.min.js Show response
go.forrester.com/wp-includes/js/mediaelement/ 154 KB
47 KB 56ms
53ms Script
application/x-javascript 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-includes/js/mediaelement/mediaelement-and-player.min.js?ver=4.2.16

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

443ba0af7a7ed827223c7fb3c008c02b9ff1d651b6492e9c270378b07d9f6008

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 55819
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-956mp
X-Cache: HIT, HIT
X-Cloud-Trace-Context: c08b59ae9c3c465eb33482667a819067/16709664260439373331;o=0
X-Iinfo: 7-54692609-54692623 SNNN RT(1646924300173 398) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 46900
X-Served-By: cache-mdw17367-MDW, cache-hhn4046-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:20 GMT
Server: nginx
Traceparent: 00-c08b59ae9c3c465eb33482667a819067-e7e4a71cff877613-00
X-Timer: S1646924302.511757,VS0,VE2
Etag: W/"6228c0c8-267aa"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:28:02 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: 909f5bc2-a000-11ec-8683-6e19aa217a0b
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK mediaelement-migrate.min.js Show response
go.forrester.com/wp-includes/js/mediaelement/ 1 KB
1 KB 57ms
54ms Script
application/x-javascript 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-includes/js/mediaelement/mediaelement-migrate.min.js?ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

7f34b768792b90cf0b04fced2470e43d8fab7644f6565d5178fbfb49c4859cee

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 55819
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-25db4
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 3c6f4abc29bd4c37942ced2caf5de589/6581093210520214693;o=0
X-Iinfo: 9-66985301-66985315 SNNN RT(1646924300175 402) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 559
X-Served-By: cache-mdw17320-MDW, cache-hhn4025-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:29 GMT
Server: nginx
Traceparent: 00-3c6f4abc29bd4c37942ced2caf5de589-5b54bd6826cadca5-00
X-Timer: S1646924302.512879,VS0,VE1
Etag: W/"6228c0d1-4a9"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:28:03 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: 90bdde01-a000-11ec-9ef3-8a10d23a32ca
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK wp-mediaelement.min.js Show response
go.forrester.com/wp-includes/js/mediaelement/ 906 B
1 KB 603ms
600ms Script
application/x-javascript 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-includes/js/mediaelement/wp-mediaelement.min.js?ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

3e6131330963c472b950b8aaf544ba3829735b8ccb103d614ba7793e3a786550

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:22 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 55819
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-v4rb4
X-Cache: HIT, HIT
X-Cloud-Trace-Context: b5fbd004c21b4ae89aefddf33e6dbb1a/14673396237719641662;o=0
X-Iinfo: 9-66985303-66985318 SNNy RT(1646924300175 405) q(0 0 0 -1) r(6 6) U5
Connection: keep-alive
Content-Length: 482
X-Served-By: cache-mdw17364-MDW, cache-hhn4080-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:23 GMT
Server: nginx
Traceparent: 00-b5fbd004c21b4ae89aefddf33e6dbb1a-cba260229dd51e3e-00
X-Timer: S1646924302.064414,VS0,VE1
Etag: W/"6228c0cb-38a"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:28:03 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: 90d1dcb4-a000-11ec-94d2-66a0a5b816fc
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK _Incapsula_Resource Show response
www.forrester.com/ 133 KB
19 KB 28ms
27ms Script
application/javascript 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://www.forrester.com/_Incapsula_Resource?SWJIYLWA=719d34d31c8e3a6e6fffd425f7e032f3&ns=1&cb=1476799672

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Resource Hash

47bbe0a1609e0b34f825ef30078cee8e47195835834f8e0b96eb1c8cf59201cd

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000
Content-Encoding: gzip
Cache-Control: no-cache, no-store
X-Robots-Tag: noindex
Content-Length: 19226
Content-Type: application/javascript

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 262 KB
78 KB 120ms
75ms Script
application/javascript 2a00:1450:4001:82f::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-T4HT5SN

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

2ccae5944203d92469f1efb2888fb479aacd23543efe33d450a1f86bc2bbc75a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:21 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 80119
x-xss-protection: 0
last-modified: Thu, 10 Mar 2022 12:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 10 Mar 2022 14:58:21 GMT

GET
H/1.1 200
OK wp-emoji-release.min.js Show response
go.forrester.com/wp-includes/js/ 18 KB
6 KB 21ms
21ms Script
application/x-javascript 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-includes/js/wp-emoji-release.min.js?ver=5.9.1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

def5de6254be138b8b35d680d1fdd8b07827d03b8626daebfeeb4157ec330ea7

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56621
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-2fxw6
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 99afecf6c4cf45cd90519eedee6e098c/2207228348346739563;o=0
X-Iinfo: 9-66985300-66985313 SNNN RT(1646924300175 553) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 5714
X-Served-By: cache-mdw17360-MDW, cache-hhn4068-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:26 GMT
Server: nginx
Traceparent: 00-99afecf6c4cf45cd90519eedee6e098c-1ea1a67d09612b6b-00
X-Timer: S1646924302.663073,VS0,VE0
Etag: W/"6228c0ce-4705"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:39 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b1ff1d89-9ffe-11ec-bfa3-96c37c48ed2d
X-Cache-Hits: 1, 2

GET
H2 200 p.css
p.typekit.net/ 5 B
181 B 95ms
18ms Stylesheet
text/css 2a02:26f0:ef::5c7b:c209
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://p.typekit.net/p.css?s=1&k=psc4dwv&ht=tk&f=139.175.141.143.144.145.147.148.153.25138.155.157.162.167&a=27630278&app=typekit&e=css
Requested by: Host: www.forrester.com
URL: https://www.forrester.com/assets/css/forrester-gs.min.css?ver=22.03.01
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:ef::5c7b:c209 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: nginx /
Resource Hash: 1c0ff118a4290c99f39c90abb38703a866e47251b23cca20266c69c812ccafeb

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:21 GMT
last-modified: Sat, 16 Oct 2021 08:18:43 GMT
server: nginx
etag: "616a8ae3-5"
content-type: text/css
access-control-allow-origin: *
cache-control: public, max-age=604800
cross-origin-resource-policy: cross-origin
accept-ranges: bytes
content-length: 5

GET
H/1.1 204
No Content / Show response
vff2384.d41.co/sync/ 0
817 B 455ms
108ms Script
text/plain 54.235.153.212
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://vff2384.d41.co/sync/

Requested by

Host: cdn-0.d41.co
URL: https://cdn-0.d41.co/tags/ff-2.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.235.153.212 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-235-153-212.compute-1.amazonaws.com

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 10 Mar 2022 14:58:21 GMT
Referrer-Policy: no-referrer-when-downgrade
Expect-CT: max-age=30, report-uri="https://a54b4ab95d40a8b116fae47033b75682.report-uri.com/r/d/ct/reportOnly"
X-Frame-Options: SAMEORIGIN
Connection: keep-alive
Access-Control-Allow-Origin: https://www.forrester.com
Cache-Control: no-cache, no-store
Access-Control-Allow-Credentials: true
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-XSS-Protection: 1; mode=block

GET
H/1.1 200
OK dnb_coretag_v4.min.js Show response
cdn-0.d41.co/tags/ 74 KB
75 KB 57ms
57ms Script
application/javascript 52.85.96.63
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn-0.d41.co/tags/dnb_coretag_v4.min.js
Requested by: Host: cdn-0.d41.co
URL: https://cdn-0.d41.co/tags/ff-2.min.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 52.85.96.63 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-52-85-96-63.pmo50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 52c766d175703482411d165b1339220aac1167e3315b792928eb51de6d6b3183

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:55:13 GMT
Via: 1.1 6dead5514720dd3421a3b3e6d9a13b06.cloudfront.net (CloudFront)
Last-Modified: Thu, 18 Nov 2021 14:57:32 GMT
Server: AmazonS3
Age: 223
ETag: "c5b0d60b7c887bcae6d8897835a15d14"
X-Cache: Hit from cloudfront
Content-Type: application/javascript
Connection: keep-alive
X-Amz-Cf-Pop: PMO50-C1
Accept-Ranges: bytes
Content-Length: 76079
X-Amz-Cf-Id: clbktib3dWf-JiZ0lBZOPDxZVLkvgP6_AKHYLWfRfH5H3OSzukai7Q==

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 199 KB
63 KB 50ms
44ms Script
application/javascript 2a00:1450:4001:82f::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-MB9948H

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

a4aeb2d8ba503972e5cfdd86735db442c5f7eca71e77d0cbcb7b75651cfc9ecc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:21 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 63938
x-xss-protection: 0
last-modified: Thu, 10 Mar 2022 12:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 10 Mar 2022 14:58:21 GMT

GET
H/1.1 200
OK proximanova-regular-webfont.woff2
go.forrester.com/wp-content/themes/forrester/assets/dist/font/ 20 KB
21 KB 65ms
29ms Font
font/woff2 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/dist/font/proximanova-regular-webfont.woff2

Requested by

Host: go.forrester.com
URL: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

7961288b8a0206fcf52551bb36d9d958372a8480c116a251a4c0610caebea4d3

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01
Origin: https://www.forrester.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 varnish, 1.1 varnish
X-CDN: Imperva
Age: 56622
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-znszp
X-Cache: HIT, HIT
X-Cloud-Trace-Context: bb26e9d593aa40a5b5cc8233d4cc1f7d/18443170158435488335;o=0
X-Iinfo: 1-11746179-11746187 NNNY CT(0 19 0) RT(1646924300583 19) q(0 0 0 3) r(0 0) U5
Connection: keep-alive
Content-Length: 20624
X-Served-By: cache-mdw17364-MDW, cache-hhn4036-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:25 GMT
Server: nginx
Traceparent: 00-bb26e9d593aa40a5b5cc8233d4cc1f7d-fff34d8b01a1d24f-00
X-Timer: S1646924302.541102,VS0,VE0
Etag: "6228c0cd-5090"
Strict-Transport-Security: max-age=31536000
Content-Type: font/woff2
Access-Control-Allow-Origin: *
Expires: Fri, 10 Mar 2023 23:14:40 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b2257c99-9ffe-11ec-89ec-6e2ddf56e5b4
X-Cache-Hits: 1, 3

GET
H/1.1 200
OK icon-search.svg
go.forrester.com/wp-content/themes/forrester/assets/dist/svg/ 459 B
1 KB 79ms
36ms Image
image/svg+xml 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/dist/svg/icon-search.svg

Requested by

Host: go.forrester.com
URL: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

5a33e3ba12fba082293bcc74e7a740c33c538aaff746a06f1ce6a25357ea224e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56620
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-m2n7r
X-Cache: HIT, HIT
X-Cloud-Trace-Context: d6311367898b4cd496ffd851626eedff/8493600917657264586;o=0
X-Iinfo: 9-66985302-66985317 SNNy RT(1646924300175 500) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 286
X-Served-By: cache-mdw17328-MDW, cache-hhn4022-HHN
Access-Control-Allow-Origin: *
Last-Modified: Wed, 09 Mar 2022 14:59:25 GMT
Server: nginx
Traceparent: 00-d6311367898b4cd496ffd851626eedff-75df550898e4a1ca-00
X-Timer: S1646924302.609412,VS0,VE1
Etag: W/"6228c0cd-1cb"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:41 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b33892b9-9ffe-11ec-9ccb-320480f57ac6
X-Cache-Hits: 1, 1

GET
DATA 200
OK truncated
/ 364 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 385a65d1ce8aa5122dbd5c71b0f7a0fe73235d9dba5e04e1062ef1fe03de1d8d

Request headers

Accept-Language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
H/1.1 200
OK social-twitter.svg
go.forrester.com/wp-content/themes/forrester/assets/dist/svg/ 732 B
1 KB 54ms
21ms Image
image/svg+xml 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/dist/svg/social-twitter.svg

Requested by

Host: go.forrester.com
URL: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

1b36aa98b1cad47aa1e94c6621d33c53009fbf7961b04643959d39e96446a1d6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56620
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-25db4
X-Cache: HIT, HIT
X-Cloud-Trace-Context: f1dfafb89aff48dda798ed7e1a6e462f/15954134530599687954;o=0
X-Iinfo: 7-54692609-54692623 SNNN RT(1646924300173 483) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 448
X-Served-By: cache-mdw17322-MDW, cache-hhn4046-HHN
Access-Control-Allow-Origin: *
Last-Modified: Wed, 09 Mar 2022 14:59:20 GMT
Server: nginx
Traceparent: 00-f1dfafb89aff48dda798ed7e1a6e462f-dd6878d3b3301712-00
X-Timer: S1646924302.590329,VS0,VE1
Etag: W/"6228c0c8-2dc"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:42 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b3489e4d-9ffe-11ec-9ef3-8a10d23a32ca
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK social-linkedin.svg
go.forrester.com/wp-content/themes/forrester/assets/dist/svg/ 426 B
1 KB 86ms
32ms Image
image/svg+xml 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/dist/svg/social-linkedin.svg

Requested by

Host: go.forrester.com
URL: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

47320ac9e5587c0a63316ab569960a3b5cc3d4123b0acf2dbb42681b4addfae7

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56620
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-znszp
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 719e792c7c674bc5a54bd3b7d9efa26a/16501288789380901605;o=0
X-Iinfo: 7-54692609-54692623 SNNN RT(1646924300173 513) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 282
X-Served-By: cache-mdw17378-MDW, cache-hhn4046-HHN
Access-Control-Allow-Origin: *
Last-Modified: Wed, 09 Mar 2022 14:59:26 GMT
Server: nginx
Traceparent: 00-719e792c7c674bc5a54bd3b7d9efa26a-e5005ab9f32f2ae5-00
X-Timer: S1646924302.620685,VS0,VE1
Etag: W/"6228c0ce-1aa"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:41 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b3372f09-9ffe-11ec-89ec-6e2ddf56e5b4
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK social-facebook.svg
go.forrester.com/wp-content/themes/forrester/assets/dist/svg/ 284 B
1 KB 38ms
37ms Image
image/svg+xml 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/dist/svg/social-facebook.svg

Requested by

Host: go.forrester.com
URL: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

2757bd70ce172ac73e5b54b4792176b28fb5aee0732072288a9ec10b9d4882bc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56620
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-tmrbw
X-Cache: HIT, HIT
X-Cloud-Trace-Context: d1f3c50ba814407388158dfa0656ce83/3691570035983758391;o=0
X-Iinfo: 9-66985300-66985313 SNNN RT(1646924300175 458) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 231
X-Served-By: cache-mdw17378-MDW, cache-hhn4068-HHN
Access-Control-Allow-Origin: *
Last-Modified: Wed, 09 Mar 2022 14:59:19 GMT
Server: nginx
Traceparent: 00-d1f3c50ba814407388158dfa0656ce83-333b17639249b437-00
X-Timer: S1646924302.569115,VS0,VE1
Etag: W/"6228c0c7-11c"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:41 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b3376778-9ffe-11ec-b140-f600ebb86140
X-Cache-Hits: 1, 1

GET
H/1.1 200
OK social-email.svg
go.forrester.com/wp-content/themes/forrester/assets/dist/svg/ 1 KB
2 KB 105ms
24ms Image
image/svg+xml 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/dist/svg/social-email.svg

Requested by

Host: go.forrester.com
URL: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

684e37007eece8e7ff8db1a8d458a8aa20af51dd6715d9ea2bfb4f7e18c03455

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 56620
X-Pantheon-Styx-Hostname: styx-fe2-b-f66bf767-v4rb4
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 4d38bc06b7984df5bcf57c9c12f849f8/6811298384278522772;o=0
X-Iinfo: 9-66985302-66985317 SNNy RT(1646924300175 532) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 668
X-Served-By: cache-mdw17322-MDW, cache-hhn4022-HHN
Access-Control-Allow-Origin: *
Last-Modified: Wed, 09 Mar 2022 14:59:23 GMT
Server: nginx
Traceparent: 00-4d38bc06b7984df5bcf57c9c12f849f8-5e8697caee1d0b94-00
X-Timer: S1646924302.641812,VS0,VE1
Etag: W/"6228c0cb-47e"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Via: 1.1 varnish, 1.1 varnish
Expires: Fri, 10 Mar 2023 23:14:41 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b33c6d62-9ffe-11ec-94d2-66a0a5b816fc
X-Cache-Hits: 1, 1

GET
DATA 200
OK truncated
/ 192 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: ee649dee3256e39e38138236335c06585b9928c442908a9d6fc60cc5cebdc499

Request headers

Accept-Language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
DATA 200
OK truncated
/ 126 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 178b2b2d5aa4c9c3deaf12fe22fe38fceb50023848b627f0e7e9c101f939d4ec

Request headers

Accept-Language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
H/1.1 200
OK ProximaNova-Bold.woff2
go.forrester.com/wp-content/themes/forrester/assets/dist/font/ 26 KB
27 KB 56ms
23ms Font
font/woff2 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/dist/font/ProximaNova-Bold.woff2

Requested by

Host: go.forrester.com
URL: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

fbfa829162f30a941f8093b532ad4feb68ef45d0b960f86443c45d33f82af188

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://go.forrester.com/wp-content/themes/forrester/assets/dist/css/style.min.css?ver=22.03.01
Origin: https://www.forrester.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Via: 1.1 varnish, 1.1 varnish
X-CDN: Imperva
Age: 56622
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-5k4wl
X-Cache: HIT, HIT
X-Cloud-Trace-Context: 922a94a83911423d9f3979ca3b597e2f/8758369802319987894;o=0
X-Iinfo: 8-54121373-54121388 NNNY CT(0 12 0) RT(1646924300621 18) q(0 0 0 -1) r(0 0) U5
Connection: keep-alive
Content-Length: 26468
X-Served-By: cache-mdw17325-MDW, cache-hhn4069-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:29 GMT
Server: nginx
Traceparent: 00-922a94a83911423d9f3979ca3b597e2f-798bfaee6eca84b6-00
X-Timer: S1646924302.574871,VS0,VE1
Etag: "6228c0d1-6764"
Strict-Transport-Security: max-age=31536000
Content-Type: font/woff2
Access-Control-Allow-Origin: *
Expires: Fri, 10 Mar 2023 23:14:40 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: b238a4ae-9ffe-11ec-934f-4a8c89ef3871
X-Cache-Hits: 3, 3

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 49 KB
20 KB 23ms
22ms Script
text/javascript 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-MB9948H

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

a1925038db769477ab74b4df34350c35688a795bb718727b0f4292a4a78a6210

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Tue, 02 Nov 2021 17:39:06 GMT
server: Golfe2
age: 3209
date: Thu, 10 Mar 2022 14:04:52 GMT
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 20006
expires: Thu, 10 Mar 2022 16:04:52 GMT

GET
H2 200 uwt.js Show response
static.ads-twitter.com/ 14 KB
6 KB 124ms
17ms Script
application/javascript 199.232.136.157
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://static.ads-twitter.com/uwt.js
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-MB9948H
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 199.232.136.157 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software: /
Resource Hash: 4da3e3aa30b5b06390d7e7e3fcfb16d648909eb429d161c2748bd6d79a7ec5fb

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:21 GMT
content-encoding: gzip
last-modified: Sat, 05 Feb 2022 00:44:37 GMT
etag: "8dc11b7ca1d5ed9ec3b1ab1beb621c75+gzip+gzip"
vary: Accept-Encoding,Host
x-tw-cdn: FT
p3p: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
cache-control: no-cache
x-cache: HIT, HIT
accept-ranges: bytes
content-type: application/javascript; charset=utf-8
content-length: 5410
x-served-by: cache-iad-kcgs7200056-IAD, cache-hhn11535-HHN

GET
H2 200 quantum-forrester.js Show response
cdn.quantummetric.com/qscripts/ 221 KB
65 KB 92ms
40ms Script
text/javascript 2606:4700:10::ac43:149e
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.quantummetric.com/qscripts/quantum-forrester.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-MB9948H

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:10::ac43:149e , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

667840128cbd5ae5d396a83079ce14288dec8a146d870837c81e457431e4aab3

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:21 GMT
content-encoding: br
cf-cache-status: HIT
server: cloudflare
age: 88
etag: W/"164685870710416365810289581646902804881"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/javascript
access-control-allow-origin: *
cache-control: public, max-age=300, stale-while-revalidate=21600, stale-if-error=21600
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept
strict-transport-security: max-age=31536000
cf-ray: 6e9ce87608f79963-FRA
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400

GET
H/1.1 200
OK insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 8 KB
3 KB 86ms
19ms Script
application/x-javascript 2a02:26f0:6c00::210:ba0a
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by: Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00::210:ba0a Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: /
Resource Hash: c567d0068aa9d314d13047cf6af171cce476501aac5e5521bd2b2233b16fbce5

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:21 GMT
Content-Encoding: gzip
Last-Modified: Wed, 09 Mar 2022 20:16:02 GMT
X-CDN: AKAM
Vary: Accept-Encoding
Content-Type: application/x-javascript;charset=utf-8
Cache-Control: max-age=19189
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 3073

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 144 KB
54 KB 35ms
34ms Script
application/javascript 2a00:1450:4001:82f::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=AW-1050577862

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-MB9948H

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

05b26f7269c455e907abbec825409b62e6033aa698827909140266e94ab66022

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:21 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 54854
x-xss-protection: 0
last-modified: Thu, 10 Mar 2022 12:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 10 Mar 2022 14:58:21 GMT

GET
H/1.1 200
OK abdo.js Show response
www.storygize.net/a/9bbc340f-a5ef-4d64-aecf-230917c42227/ 0
389 B 750ms
184ms Script
text/javascript 54.188.153.108
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://www.storygize.net/a/9bbc340f-a5ef-4d64-aecf-230917c42227/abdo.js
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-MB9948H
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.188.153.108 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-54-188-153-108.us-west-2.compute.amazonaws.com
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Pragma: no-cache
expires: 0
cache-control: no-cache, no-store, must-revalidate
Connection: keep-alive
P3P: CP ALL ADM DEV PSAi COM OUR OTRo STP IND ONL
Content-Length: 0
Content-Type: text/javascript

GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 184 KB
65 KB 47ms
47ms Script
application/javascript 2a00:1450:4001:82f::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=G-PMXYWTHPVN&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-T4HT5SN

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

8a6b554f5ce8eb8be2d8ab0c7145fcec2d7c54a0c0a7b2390cc8b7219cf3dc66

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:21 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 66014
x-xss-protection: 0
expires: Thu, 10 Mar 2022 14:58:21 GMT

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 58ms
27ms XHR
text/plain 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1313164138&t=pageview&_s=1&dl=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&ul=en-us&de=UTF-8&dt=How%20Customer%20Service%20Will%20Evolve%20In%202021%20%C2%B7%20Forrester&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YEBAAEABAAAAAC~&jid=758893186&gjid=1290980702&cid=1405936491.1646924302&tid=UA-58959716-10&_gid=684679728.1646924302&_r=1&gtm=2wg370MB9948H&z=912813593

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.forrester.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:21 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.forrester.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 200 collect
www.google-analytics.com/ 35 B
55 B 54ms
28ms Ping
image/gif 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.forrester.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:21 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
access-control-allow-origin: https://www.forrester.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
443 B 79ms
25ms XHR
text/plain 2a00:1450:400c:c07::9a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-58959716-39&cid=1405936491.1646924302&jid=1429532326&gjid=247163289&_gid=684679728.1646924302&_u=YGDAgEABAAAAAG~&z=1744252792

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c07::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.forrester.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Thu, 10 Mar 2022 14:58:21 GMT
content-type: text/plain
access-control-allow-origin: https://www.forrester.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 41ms
19ms Image
image/gif 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j96&a=1313164138&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&ul=en-us&de=UTF-8&dt=How%20Customer%20Service%20Will%20Evolve%20In%202021%20%C2%B7%20Forrester&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Navigation&ea=Display&el=Desktop&_u=YGDAAEABAAAAAG~&jid=&gjid=&cid=1405936491.1646924302&tid=UA-58959716-10&_gid=684679728.1646924302&gtm=2wg370MB9948H&z=586174764

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 00:33:18 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 51903
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=28976%2C1994626%2C1015027&time=1646924301795&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D28976%252C1994626%252C1015027%26time%3D1646924301795%26url%3Dhttps%253A%252F%252F...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=28976%2C1994626%2C1015027&time=1646924301795&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&liSync=true
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=28976%2C1994626%2C1015027&time=1646924301795&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&liSync=tru...

0
264 B

211ms
166ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=28976%2C1994626%2C1015027&time=1646924301795&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&liSync=true&e_ipv6=AQIdesuzZ2sVEQAAAX90VofJ7eGahpaFpsdtCFv6W7y1g2XuI8FihAccX4UsfObuZKgmPuK310uPmSiRwTR8EmCM09_qzg
Requested by: Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:22 GMT
x-li-pop: afd-prod-ltx1-x
x-msedge-ref: Ref A: 6BE3C0A7DFBB45DAB0D4AC37E220B65C Ref B: FRAEDGE1111 Ref C: 2022-03-10T14:58:22Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXZ3nIFdRVpG/uaPrq/9w==
x-li-fabric: prod-ltx1

Redirect headers

date: Thu, 10 Mar 2022 14:58:22 GMT
x-li-pop: afd-prod-ltx1-x
x-msedge-ref: Ref A: FFCC6717086A4904846921FFCE2126E6 Ref B: FRAEDGE1311 Ref C: 2022-03-10T14:58:22Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-ltx1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=28976%2C1994626%2C1015027&time=1646924301795&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&liSync=true&e_ipv6=AQIdesuzZ2sVEQAAAX90VofJ7eGahpaFpsdtCFv6W7y1g2XuI8FihAccX4UsfObuZKgmPuK310uPmSiRwTR8EmCM09_qzg
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXZ3nICOzIJbXJEGU004A==

POST
H3 204 collect
www.google-analytics.com/g/ 0
17 B 25ms
25ms Ping
text/plain 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://www.google-analytics.com/g/collect?v=2&tid=G-PMXYWTHPVN&gtm=2oe370&_p=1313164138&sr=1600x1200&ul=en-us&cid=1405936491.1646924302&ir=1&_s=1&dl=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&dt=How%20Customer%20Service%20Will%20Evolve%20In%202021%20%C2%B7%20Forrester&sid=1646924301&sct=1&seg=0&en=page_view&_fv=1&_ss=1&_eu=Q
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-PMXYWTHPVN&l=dataLayer&cx=c
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:21 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.forrester.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 conversion_async.js Show response
www.googleadservices.com/pagead/ 39 KB
15 KB 74ms
30ms Script
text/javascript 142.250.185.98
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googleadservices.com/pagead/conversion_async.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-1050577862

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.185.98 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra16s49-in-f2.1e100.net

Software

cafe /

Resource Hash

b872b4ad2e649961fbf3cdc43966716bd820301634adebaf5329c1aa22a1f7ee

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:21 GMT
content-encoding: gzip
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 14889
x-xss-protection: 0
server: cafe
etag: 11178597599353190569
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=3600
timing-allow-origin: *
expires: Thu, 10 Mar 2022 14:58:21 GMT

POST
H3 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
25 B 51ms
25ms XHR
text/plain 2a00:1450:400c:c07::9a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-58959716-10&cid=1405936491.1646924302&jid=758893186&gjid=1290980702&_gid=684679728.1646924302&_u=YEBAAEAAAAAAAC~&z=301604320

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:400c:c07::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.forrester.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Thu, 10 Mar 2022 14:58:21 GMT
content-type: text/plain
access-control-allow-origin: https://www.forrester.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
501 B 87ms
44ms Image
image/gif 2a00:1450:4001:80f::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-58959716-39&cid=1405936491.1646924302&jid=1429532326&_u=YGDAgEABAAAAAG~&z=1733985819

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:21 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
501 B 88ms
43ms Image
image/gif 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-58959716-39&cid=1405936491.1646924302&jid=1429532326&_u=YGDAgEABAAAAAG~&z=1733985819

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:21 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
BLOB 200
OK e2916d9d-576b-4df6-b87b-a8df064722ba
https://www.forrester.com/ 17 KB
0 Other
application/javascript

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.forrester.com/e2916d9d-576b-4df6-b87b-a8df064722ba
Requested by: Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 80001c402149eff011b5e7e87c3dd72dc2de45d3d430d98418eb62c2ec5ad596

Request headers

Accept-Language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Content-Length: 17224
Content-Type: application/javascript

GET
H2 200 adsct
t.co/i/ 43 B
338 B 222ms
186ms Image
image/gif 104.244.42.69
TWITTER

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://t.co/i/adsct?type=javascript&version=2.0.4&p_id=Twitter&p_user_id=0&txn_id=nup8f&events=%5B%5B%22pageview%22%2Cnull%5D%5D&tw_sale_amount=0&tw_order_quantity=0&tw_iframe_status=0&event_id=0635e91b-2e5e-426a-ab51-dcac27c89afc&tw_document_href=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.244.42.69 , United States, ASN13414 (TWITTER, US),

Reverse DNS

Software

tsa_o /

Resource Hash

ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-response-time: 169
date: Thu, 10 Mar 2022 14:58:21 GMT
server: tsa_o
strict-transport-security: max-age=0
content-type: image/gif;charset=utf-8
cache-control: no-cache, no-store, max-age=0
x-connection-hash: b1bcf65a9c6afed28a41ebb3398cb9772ce68d1ef90eee453b5adf9dddcd2e92
content-length: 43

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 42ms
42ms Image
image/gif 2a00:1450:4001:80f::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-58959716-10&cid=1405936491.1646924302&jid=758893186&_u=YEBAAEAAAAAAAC~&z=402310550

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:21 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 45ms
44ms Image
image/gif 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-58959716-10&cid=1405936491.1646924302&jid=758893186&_u=YEBAAEAAAAAAAC~&z=402310550

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:21 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/1050577862/ 2 KB
2 KB 74ms
30ms Script
text/javascript 2a00:1450:4001:800::2002
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1050577862/?random=1646924301932&cv=9&fst=1646924301932&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa370&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&tiba=How%20Customer%20Service%20Will%20Evolve%20In%202021%20%C2%B7%20Forrester&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4

Requested by

Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:800::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

a4c336e614e3242e0187a7f24eada9a02cef7cffc52c8e02c8b7d798bfca375d

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:21 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control: no-cache, must-revalidate
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
content-type: text/javascript; charset=UTF-8
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 1091
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 /
www.google.com/pagead/1p-user-list/1050577862/ 42 B
64 B 61ms
32ms Image
image/gif 2a00:1450:4001:80f::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/1050577862/?random=1646924301932&cv=9&fst=1646920800000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa370&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&tiba=How%20Customer%20Service%20Will%20Evolve%20In%202021%20%C2%B7%20Forrester&async=1&fmt=3&is_vtc=1&random=3514189465&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:80f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:22 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 /
www.google.de/pagead/1p-user-list/1050577862/ 42 B
64 B 58ms
31ms Image
image/gif 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/1050577862/?random=1646924301932&cv=9&fst=1646920800000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa370&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&tiba=How%20Customer%20Service%20Will%20Evolve%20In%202021%20%C2%B7%20Forrester&async=1&fmt=3&is_vtc=1&random=3514189465&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:22 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK api Show response
vff2384.d41.co/ 95 B
946 B 110ms
110ms Fetch
application/json 54.235.153.212
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://vff2384.d41.co/api?req=vff2384&form=json

Requested by

Host: cdn.quantummetric.com
URL: https://cdn.quantummetric.com/qscripts/quantum-forrester.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.235.153.212 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-235-153-212.compute-1.amazonaws.com

Software

Resource Hash

fae2a4e9165c69d10f164ed0ce0eba785b922843d6daca4d57f7320a60bb4d9c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 10 Mar 2022 14:58:22 GMT
Referrer-Policy: no-referrer-when-downgrade
Expect-CT: max-age=30, report-uri="https://a54b4ab95d40a8b116fae47033b75682.report-uri.com/r/d/ct/reportOnly"
X-Frame-Options: SAMEORIGIN
Connection: keep-alive
Content-Type: application/json
Access-Control-Allow-Origin: https://www.forrester.com
Cache-control: no-store
Access-Control-Allow-Credentials: true
Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Length: 95
X-XSS-Protection: 1; mode=block

GET
H/1.1 200
OK _Incapsula_Resource
www.forrester.com/ 1 B
168 B 17ms
16ms Image
text/plain 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.forrester.com/_Incapsula_Resource?SWKMTFSR=1&e=0.5714512190699808

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000
Cache-Control: no-cache, no-store
X-Robots-Tag: noindex
Content-Length: 1
Content-Type: text/plain

GET
H2 200 adsct Show response
analytics.twitter.com/i/ 31 B
459 B 221ms
185ms Script
application/javascript 104.244.42.195
TWITTER

General

Check archive.org

Show headers Download Go to

Full URL

https://analytics.twitter.com/i/adsct?type=javascript&version=2.0.4&p_id=Twitter&p_user_id=0&txn_id=nup8f&events=%5B%5B%22pageview%22%2Cnull%5D%5D&tw_sale_amount=0&tw_order_quantity=0&tw_iframe_status=0&event_id=0635e91b-2e5e-426a-ab51-dcac27c89afc&tw_document_href=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&tpx_cb=twttr.conversion.loadPixels

Requested by

Host: static.ads-twitter.com
URL: https://static.ads-twitter.com/uwt.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.244.42.195 , United States, ASN13414 (TWITTER, US),

Reverse DNS

Software

tsa_o /

Resource Hash

df3e003cc30e9bdd0313100e8ee5d468070b4b34d11ad355f276a356d4b9c7bf

Security Headers

Name	Value
Strict-Transport-Security	max-age=631138519

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-response-time: 168
date: Thu, 10 Mar 2022 14:58:22 GMT
content-encoding: gzip
server: tsa_o
strict-transport-security: max-age=631138519
p3p: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
cache-control: no-cache, no-store, max-age=0
x-connection-hash: e88fe36f95c7a6cfe69eeb2f88704ec4fbdb1413ca51ba7bb719ad04ff40aba5
content-type: application/javascript;charset=utf-8
content-length: 57

GET
H/1.1 200
OK elqCfg.min.js Show response
img.en25.com/i/ 6 KB
3 KB 56ms
20ms Script
application/x-javascript 104.111.229.66
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://img.en25.com/i/elqCfg.min.js

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.111.229.66 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a104-111-229-66.deploy.static.akamaitechnologies.com

Software

Resource Hash

3346de8e2ae1bfde250c7ac5c06f79a0a60c7faef8e5e08a2c9e8fbf5ec2c9e8

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
Content-Encoding: gzip
X-Content-Type-Options: nosniff
P3P: CP="IDC DSP COR DEVa TAIa OUR BUS PHY ONL UNI COM NAV CNT STA",
Connection: keep-alive
Content-Length: 2183
X-XSS-Protection: 1; mode=block
Pragma: no-cache
Last-Modified: Fri, 14 Jan 2022 15:05:19 GMT
Date: Thu, 10 Mar 2022 14:58:22 GMT
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: no-store
ETag: "3cc21925589d81:0"
Accept-Ranges: bytes
X-Robots-Tag: noindex, nofollow
Expires: Thu, 10 Mar 2022 14:58:22 GMT

GET
H/1.1 200
OK country-state-json.js Show response
go.forrester.com/wp-content/themes/forrester/assets/vendor/ 30 KB
5 KB 250ms
249ms Script
application/x-javascript 149.126.77.201
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://go.forrester.com/wp-content/themes/forrester/assets/vendor/country-state-json.js?callback=regionData&_=1646924301299

Requested by

Host: ajax.googleapis.com
URL: https://ajax.googleapis.com/ajax/libs/jquery/3.5.1/jquery.min.js?ver=3.5.1

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.201 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.201.ip.incapdns.net

Software

nginx /

Resource Hash

95beb1f9a7ab3acc4dee2b82b4fe85b09270af56bf410a34e5895988033fdd31

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 10 Mar 2022 14:58:22 GMT
Content-Encoding: gzip
X-CDN: Imperva
Age: 0
X-Pantheon-Styx-Hostname: styx-fe2-a-854c9bcdfb-956mp
X-Cache: MISS, MISS
X-Cloud-Trace-Context: 5cc10393043b4d0f857de94932404d74/1697146661514803713;o=0
X-Iinfo: 9-66985303-66985318 SNNy RT(1646924300175 1219) q(0 0 0 -1) r(2 2) U5
Connection: keep-alive
Content-Length: 3866
X-Served-By: cache-mdw17365-MDW, cache-hhn4080-HHN
Last-Modified: Wed, 09 Mar 2022 14:59:19 GMT
Server: nginx
Traceparent: 00-5cc10393043b4d0f857de94932404d74-178d79e593547a01-00
X-Timer: S1646924302.330471,VS0,VE116
Etag: W/"6228c0c7-7607"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Via: 1.1 varnish, 1.1 varnish
Expires: Sat, 11 Mar 2023 14:58:22 GMT
Cache-Control: max-age=31622400
Accept-Ranges: bytes
X-Styx-Req-Id: 87a9c95b-a082-11ec-8683-6e19aa217a0b
X-Cache-Hits: 0, 0

GET
H2 200 init Show response
ff.d41.co/v1/ 44 B
826 B 573ms
489ms XHR
application/json 2.16.186.208
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://ff.d41.co/v1/init?v=ac332ab735b24721a226928c5e4a897f

Requested by

Host: cdn.quantummetric.com
URL: https://cdn.quantummetric.com/qscripts/quantum-forrester.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

2.16.186.208 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

a2-16-186-208.deploy.static.akamaitechnologies.com

Software

Resource Hash

8943c2858d1a042f284070bfdc621c6986101f671ddff1981b9f6a778f8b23cc

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000 ; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:22 GMT
referrer-policy: no-referrer-when-downgrade
expect-ct: max-age=30, report-uri="https://a54b4ab95d40a8b116fae47033b75682.report-uri.com/r/d/ct/reportOnly"
x-frame-options: SAMEORIGIN
content-type: application/json;charset=UTF-8
access-control-allow-origin: *
x-xss-protection: 1
cache-control: no-cache, no-store, max-age=0
strict-transport-security: max-age=15768000 ; includeSubDomains
content-length: 44
x-content-type-options: nosniff
expires: 0

GET
H/1.1 200
OK svrGP Show response
elq.forrester.com/visitor/v200/ 0
395 B 525ms
146ms Script
application/javascript 142.0.173.134
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://elq.forrester.com/visitor/v200/svrGP?pps=70&siteid=332&ms=275&firstPartyCookieDomain=elq.forrester.com

Requested by

Host: img.en25.com
URL: https://img.en25.com/i/elqCfg.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

142.0.173.134 , United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 10 Mar 2022 14:58:21 GMT
X-Content-Type-Options: nosniff
Content-Type: application/javascript
P3P: CP="IDC DSP COR DEVa TAIa OUR BUS PHY ONL UNI COM NAV CNT STA",
Cache-Control: no-store
X-Robots-Tag: noindex, nofollow
Content-Length: 0
X-Xss-Protection: 1; mode=block
Expires: -1

GET
H/1.1

200
OK

svrGP.aspx
s332.t.eloqua.com/visitor/v200/
Redirect Chain

https://s332.t.eloqua.com/visitor/v200/svrGP?pps=3&siteid=332&ref2=elqNone&tzo=0&ms=275&optin=disabled
https://s332.t.eloqua.com/visitor/v200/svrGP.aspx?pps=3&siteid=332&ref2=elqNone&tzo=0&ms=275&optin=disabled&elqCookie=1

49 B
448 B

270ms
270ms

Image
image/gif

209.167.231.17
NETDYNAMICS

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://s332.t.eloqua.com/visitor/v200/svrGP.aspx?pps=3&siteid=332&ref2=elqNone&tzo=0&ms=275&optin=disabled&elqCookie=1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

HTTP/1.1

Server

209.167.231.17 , United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

e017.en25.com

Software

Resource Hash

f1ccea6b7204d9f7913ab45e1afa51d79f83bd4f0319de937b0132e6e02b1aab

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Pragma: no-cache
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Content-Type-Options: nosniff
Content-Type: image/gif
Date: Thu, 10 Mar 2022 14:58:21 GMT
P3P: CP="IDC DSP COR DEVa TAIa OUR BUS PHY ONL UNI COM NAV CNT STA",
Cache-Control: no-store
X-Robots-Tag: noindex, nofollow
Content-Length: 49
X-Xss-Protection: 1; mode=block
Expires: -1

Redirect headers

Pragma: no-cache
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Content-Type-Options: nosniff
Date: Thu, 10 Mar 2022 14:58:21 GMT
X-Robots-Tag: noindex, nofollow
P3P: CP="IDC DSP COR DEVa TAIa OUR BUS PHY ONL UNI COM NAV CNT STA",
Location: https://s332.t.eloqua.com/visitor/v200/svrGP.aspx?pps=3&siteid=332&ref2=elqNone&tzo=0&ms=275&optin=disabled&elqCookie=1
Cache-Control: no-store
Content-Type: text/html; charset=utf-8
Content-Length: 260
X-Xss-Protection: 1; mode=block
Expires: -1

POST
H2 200 / Show response
forrester-app.quantummetric.com/ Frame 8DF2 90 B
909 B 375ms
121ms XHR
application/json 34.67.8.172
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://forrester-app.quantummetric.com/?T=B&u=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&t=1646924302231&v=1646924302338&z=1&S=0&N=0&P=0

Requested by

Host: cdn.quantummetric.com
URL: https://cdn.quantummetric.com/qscripts/quantum-forrester.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.67.8.172 Council Bluffs, United States, ASN15169 (GOOGLE, US),

Reverse DNS

172.8.67.34.bc.googleusercontent.com

Software

nginx /

Resource Hash

19047720fd2a56ab7d1d859652b9a4e990b1f7e792f907cef7a3147a33bfa760

Security Headers

Name

Value

Content-Security-Policy

default-src 'self' *.quantummetric.com; connect-src * ws:; frame-src * data: blob:; font-src * data: blob:; img-src * data:; script-src 'self' 'unsafe-inline' 'unsafe-eval' blob: *.quantummetric.com https://app.getbeamer.com https://backend.getbeamer.com https://realtime.getbeamer.com https://static.getbeamer.com https://ajax.googleapis.com https://static.zdassets.com https://*.appcues.com https://*.appcues.net https://*.qualtrics.com; style-src 'self' 'unsafe-inline' *.quantummetric.com https://fonts.googleapis.com https://app.getbeamer.com https://*.appcues.com https://*.appcues.net;

Strict-Transport-Security

max-age=31536000; includeSubDomains;

Request headers

Referer
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

date: Thu, 10 Mar 2022 14:58:22 GMT
content-encoding: gzip
server: nginx
vary: Accept-Encoding
content-type: application/json
access-control-allow-origin: https://www.forrester.com
access-control-allow-credentials: true
content-security-policy: default-src 'self' *.quantummetric.com; connect-src * ws:; frame-src * data: blob:; font-src * data: blob:; img-src * data:; script-src 'self' 'unsafe-inline' 'unsafe-eval' blob: *.quantummetric.com https://app.getbeamer.com https://backend.getbeamer.com https://realtime.getbeamer.com https://static.getbeamer.com https://ajax.googleapis.com https://static.zdassets.com https://*.appcues.com https://*.appcues.net https://*.qualtrics.com; style-src 'self' 'unsafe-inline' *.quantummetric.com https://fonts.googleapis.com https://app.getbeamer.com https://*.appcues.com https://*.appcues.net;
strict-transport-security: max-age=31536000; includeSubDomains;
x-robots-tag: noindex

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 18ms
18ms Image
image/gif 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j96&a=1313164138&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&ul=en-us&de=UTF-8&dt=How%20Customer%20Service%20Will%20Evolve%20In%202021%20%C2%B7%20Forrester&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=GDPR&ea=GDPR%20Overlay%20Displayed&el=GDPR%20Overlay&_u=aGDAAEABAAAAAG~&jid=&gjid=&cid=1405936491.1646924302&tid=UA-58959716-10&_gid=684679728.1646924302&gtm=2wg370MB9948H&z=386949855

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 00:33:18 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 51904
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

POST
H2 200 / Show response
forrester-app.quantummetric.com/ Frame 8DF2 0
647 B 462ms
243ms XHR
application/json 34.67.8.172
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://forrester-app.quantummetric.com/?T=B&u=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&t=1646924302231&v=1646924302338&z=1&Q=1&Y=1&X=aee23edbdc224b078932a14d6b54a03f

Requested by

Host: cdn.quantummetric.com
URL: https://cdn.quantummetric.com/qscripts/quantum-forrester.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.67.8.172 Council Bluffs, United States, ASN15169 (GOOGLE, US),

Reverse DNS

172.8.67.34.bc.googleusercontent.com

Software

nginx /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name

Value

Content-Security-Policy

Strict-Transport-Security

max-age=31536000; includeSubDomains;

Request headers

Referer
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

date: Thu, 10 Mar 2022 14:58:22 GMT
server: nginx
strict-transport-security: max-age=31536000; includeSubDomains;
content-type: application/json
access-control-allow-origin: https://www.forrester.com
access-control-allow-credentials: true
content-security-policy: default-src 'self' *.quantummetric.com; connect-src * ws:; frame-src * data: blob:; font-src * data: blob:; img-src * data:; script-src 'self' 'unsafe-inline' 'unsafe-eval' blob: *.quantummetric.com https://app.getbeamer.com https://backend.getbeamer.com https://realtime.getbeamer.com https://static.getbeamer.com https://ajax.googleapis.com https://static.zdassets.com https://*.appcues.com https://*.appcues.net https://*.qualtrics.com; style-src 'self' 'unsafe-inline' *.quantummetric.com https://fonts.googleapis.com https://app.getbeamer.com https://*.appcues.com https://*.appcues.net;
x-robots-tag: noindex
content-length: 0

GET
H2 200 / Show response
forrester-app.quantummetric.com/ Frame 8DF2 28 B
733 B 122ms
121ms XHR
application/json 34.67.8.172
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://forrester-app.quantummetric.com/?s=9c7fd21c322858ee43037c56569a112e&H=494408722b804dffc8a99516&Q=3

Requested by

Host: cdn.quantummetric.com
URL: https://cdn.quantummetric.com/qscripts/quantum-forrester.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.67.8.172 Council Bluffs, United States, ASN15169 (GOOGLE, US),

Reverse DNS

172.8.67.34.bc.googleusercontent.com

Software

nginx /

Resource Hash

12d77f615d7df0946899d769baa6094c8060d6006df35a1afb54c152b070871e

Security Headers

Name

Value

Content-Security-Policy

Strict-Transport-Security

max-age=31536000; includeSubDomains;

Request headers

Accept-Language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 10 Mar 2022 14:58:22 GMT
content-encoding: gzip
server: nginx
vary: Accept-Encoding
content-type: application/json
access-control-allow-origin: https://www.forrester.com
access-control-allow-credentials: true
content-security-policy: default-src 'self' *.quantummetric.com; connect-src * ws:; frame-src * data: blob:; font-src * data: blob:; img-src * data:; script-src 'self' 'unsafe-inline' 'unsafe-eval' blob: *.quantummetric.com https://app.getbeamer.com https://backend.getbeamer.com https://realtime.getbeamer.com https://static.getbeamer.com https://ajax.googleapis.com https://static.zdassets.com https://*.appcues.com https://*.appcues.net https://*.qualtrics.com; style-src 'self' 'unsafe-inline' *.quantummetric.com https://fonts.googleapis.com https://app.getbeamer.com https://*.appcues.com https://*.appcues.net;
strict-transport-security: max-age=31536000; includeSubDomains;
x-robots-tag: noindex

POST
H2 200 / Show response
forrester-app.quantummetric.com/ Frame 8DF2 0
647 B 121ms
121ms XHR
application/json 34.67.8.172
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

Requested by

Host: cdn.quantummetric.com
URL: https://cdn.quantummetric.com/qscripts/quantum-forrester.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.67.8.172 Council Bluffs, United States, ASN15169 (GOOGLE, US),

Reverse DNS

172.8.67.34.bc.googleusercontent.com

Software

nginx /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name

Value

Content-Security-Policy

Strict-Transport-Security

max-age=31536000; includeSubDomains;

Request headers

Referer
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

date: Thu, 10 Mar 2022 14:58:22 GMT
server: nginx
strict-transport-security: max-age=31536000; includeSubDomains;
content-type: application/json
access-control-allow-origin: https://www.forrester.com
access-control-allow-credentials: true
content-security-policy: default-src 'self' *.quantummetric.com; connect-src * ws:; frame-src * data: blob:; font-src * data: blob:; img-src * data:; script-src 'self' 'unsafe-inline' 'unsafe-eval' blob: *.quantummetric.com https://app.getbeamer.com https://backend.getbeamer.com https://realtime.getbeamer.com https://static.getbeamer.com https://ajax.googleapis.com https://static.zdassets.com https://*.appcues.com https://*.appcues.net https://*.qualtrics.com; style-src 'self' 'unsafe-inline' *.quantummetric.com https://fonts.googleapis.com https://app.getbeamer.com https://*.appcues.com https://*.appcues.net;
x-robots-tag: noindex
content-length: 0

POST
H2 200 / Show response
forrester-app.quantummetric.com/ Frame 8DF2 0
647 B 121ms
121ms XHR
application/json 34.67.8.172
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

Requested by

Host: cdn.quantummetric.com
URL: https://cdn.quantummetric.com/qscripts/quantum-forrester.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.67.8.172 Council Bluffs, United States, ASN15169 (GOOGLE, US),

Reverse DNS

172.8.67.34.bc.googleusercontent.com

Software

nginx /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name

Value

Content-Security-Policy

Strict-Transport-Security

max-age=31536000; includeSubDomains;

Request headers

Referer
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

date: Thu, 10 Mar 2022 14:58:23 GMT
server: nginx
strict-transport-security: max-age=31536000; includeSubDomains;
content-type: application/json
access-control-allow-origin: https://www.forrester.com
access-control-allow-credentials: true
content-security-policy: default-src 'self' *.quantummetric.com; connect-src * ws:; frame-src * data: blob:; font-src * data: blob:; img-src * data:; script-src 'self' 'unsafe-inline' 'unsafe-eval' blob: *.quantummetric.com https://app.getbeamer.com https://backend.getbeamer.com https://realtime.getbeamer.com https://static.getbeamer.com https://ajax.googleapis.com https://static.zdassets.com https://*.appcues.com https://*.appcues.net https://*.qualtrics.com; style-src 'self' 'unsafe-inline' *.quantummetric.com https://fonts.googleapis.com https://app.getbeamer.com https://*.appcues.com https://*.appcues.net;
x-robots-tag: noindex
content-length: 0

POST
H3 200 collect
www.google-analytics.com/ 35 B
55 B 26ms
25ms Ping
image/gif 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.forrester.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 14:58:23 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
access-control-allow-origin: https://www.forrester.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 18ms
18ms Image
image/gif 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j96&a=1313164138&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&ul=en-us&de=UTF-8&dt=How%20Customer%20Service%20Will%20Evolve%20In%202021%20%C2%B7%20Forrester&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=scroll%20depth&ea=25%25&el=%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&_u=aGDAAEABAAAAAG~&jid=&gjid=&cid=1405936491.1646924302&tid=UA-58959716-10&_gid=684679728.1646924302&gtm=2wg370MB9948H&z=742313454

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.forrester.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 10 Mar 2022 00:33:18 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 51905
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

POST
H/1.1 200
OK rb_bf34414eoq Show response
www.forrester.com/ 116 B
840 B 138ms
137ms XHR
text/plain 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

https://www.forrester.com/rb_bf34414eoq?type=js3&sn=v_4_srv_6_sn_79B33F455883830A13CC5826D280C17A_perc_100000_ol_0_mul_1_app-3Aea7c4b59f27d43eb_1&svrid=6&flavor=post&vi=NCWVAMFIAKINJWDHAAIADMPLCRHSKFSS-0&modifiedSince=1645539033777&rf=https%3A%2F%2Fwww.forrester.com%2Fwhat-it-means%2Fep207-customer-service-solutions%2F&bp=3&app=ea7c4b59f27d43eb&crc=3785960871&en=st035p7x&end=1

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/ruxitagentjs_ICA2Vfqru_10233220201140653.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Apache /

Resource Hash

7ba358b88e9a156ab860751f104d09a61b1f254241c0b73ca997b3ae0e12b1fa

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Date: Thu, 10 Mar 2022 14:58:24 GMT
Content-Encoding: gzip
Server: Apache
Vary: Accept-Encoding
Access-Control-Allow-Methods: POST, GET
Content-Type: text/plain; charset=utf-8
Access-Control-Allow-Origin: *
X-Iinfo: 2-32448471-32448524 sNNN RT(1646924300748 3220) q(0 0 0 -1) r(1 1) U6
Access-Control-Max-Age: 1000
Connection: Keep-Alive
Strict-Transport-Security: max-age=31536000
Access-Control-Allow-Headers: X-Requested-With,ForresterAuth, Content-Type, Origin, Authorization, Accept, Client-Security-Token, Accept-Encoding
Content-Length: 130
X-CDN: Imperva
Keep-Alive: timeout=5, max=397

POST
H/1.1 200
OK rb_bf34414eoq Show response
www.forrester.com/ 116 B
758 B 188ms
188ms XHR
text/plain 149.126.77.115
INCAPSULA

General

Check archive.org

Show headers Download Go to

Full URL

Requested by

Host: www.forrester.com
URL: https://www.forrester.com/ruxitagentjs_ICA2Vfqru_10233220201140653.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

149.126.77.115 Frankfurt am Main, Germany, ASN19551 (INCAPSULA, US),

Reverse DNS

149.126.77.115.ip.incapdns.net

Software

Apache /

Resource Hash

7ba358b88e9a156ab860751f104d09a61b1f254241c0b73ca997b3ae0e12b1fa

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://www.forrester.com/what-it-means/ep207-customer-service-solutions/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Date: Thu, 10 Mar 2022 14:58:26 GMT
Content-Encoding: gzip
Server: Apache
Vary: Accept-Encoding
Access-Control-Allow-Methods: POST, GET
Content-Type: text/plain; charset=utf-8
Access-Control-Allow-Origin: *
X-Iinfo: 2-32448471-32448524 sNNN RT(1646924300748 5257) q(0 0 0 -1) r(1 1) U6
Access-Control-Max-Age: 1000
Connection: Keep-Alive
Strict-Transport-Security: max-age=31536000
Access-Control-Allow-Headers: X-Requested-With,ForresterAuth, Content-Type, Origin, Authorization, Accept, Client-Security-Token, Accept-Encoding
Content-Length: 130
X-CDN: Imperva
Keep-Alive: timeout=5, max=396

Verdicts & Comments Add Verdict or Comment

119 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

40 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.forrester.com/	1969-12-31 23:59:59	Name: dtCookie Value: v_4_srv_6_sn_79B33F455883830A13CC5826D280C17A_perc_100000_ol_0_mul_1_app-3Aea7c4b59f27d43eb_1
.forrester.com/	1969-12-31 23:59:59	Name: nlbi_813294 Value: leJMMdtprR+oHZhHBqn4hQAAAAAjxESzpkUkdCCwTWSQd54P
.forrester.com/	1970-01-20 10:13:54	Name: visid_incap_813294 Value: uwo+GTZlRoyJDPj2EMur/gsSKmIAAAAAQUIPAAAAAABl3otdVR7VwAFc7xFkdThq
.forrester.com/	1969-12-31 23:59:59	Name: incap_ses_875_813294 Value: 6pAqAC0EKHF67tgYP6AkDAwSKmIAAAAAhFiK7kip0A83kt4kJa0N+g==
.forrester.com/	1969-12-31 23:59:59	Name: rxVisitor Value: 16469243011631TMCFR6KBHTA4I3H219SG3O1GFH30KHV
.forrester.com/	1970-01-20 10:13:51	Name: visid_incap_871996 Value: SrANVLXzTg2UZI+7oUKxNAwSKmIAAAAAQUIPAAAAAAB8V75n9Ef+QmNe/FTdp7uc
.forrester.com/	1969-12-31 23:59:59	Name: dtLatC Value: 63
.forrester.com/	1969-12-31 23:59:59	Name: dtSa Value: -
.forrester.com/	1969-12-31 23:59:59	Name: incap_ses_1515_871996 Value: QnVGLEpo0n6U3wZ0pVwGFQwSKmIAAAAASL4eA6pAsrfh+5m0FUOr2A==
.forrester.com/	1970-01-20 01:30:10	Name: return_visitor_check Value: 1
.forrester.com/	1970-01-20 10:14:20	Name: return_visitor Value: 0
.forrester.com/	1970-01-20 01:30:10	Name: _gid Value: GA1.2.684679728.1646924302
.forrester.com/	1970-01-20 01:28:44	Name: _gat_UA-58959716-10 Value: 1
.forrester.com/	1970-01-20 01:28:44	Name: _dc_gtm_UA-58959716-39 Value: 1
.forrester.com/	1970-01-20 18:59:56	Name: _ga_PMXYWTHPVN Value: GS1.1.1646924301.1.0.1646924301.0
.forrester.com/	1970-01-20 03:38:20	Name: _gcl_au Value: 1.1.1452467149.1646924302
.linkedin.com/	1970-01-20 02:11:56	Name: UserMatchHistory Value: AQLMrEynAN9VKAAAAX90VoZn81Evf-Z0domrlYofxwrIhU1eBnyr8am0uSZrUM5oRokzFokxAP_yuA
.linkedin.com/	1970-01-20 02:11:56	Name: AnalyticsSyncHistory Value: AQISHTvNOiV64QAAAX90VoZnjNq8eCKYIdbmMtMx1G1bt5NdkzSkH2GJtGWzTkLgNJSLMML18jPkBG06-hIr-w
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 19:00:38	Name: bcookie Value: "v=2&9bc978d8-aef4-4df4-8c61-2dcc0afe1343"
.linkedin.com/	1970-01-20 01:30:10	Name: lidc Value: "b=TGST05:s=T:r=T:a=T:p=T:g=2491:u=1:x=1:i=1646924301:t=1647010701:v=2:sig=AQGQn_9RFmXTEI31_Z99yHS_6QzFTveS"
.doubleclick.net/	1970-01-20 01:28:45	Name: test_cookie Value: CheckForPermission
.d41.co/	1970-01-20 10:14:20	Name: D41ID Value: v3\|v4\|b59b507dc17e4c079466c4767fbbac70\|https://d41.co
.d41.co/	1970-01-20 01:28:44	Name: D41IDT Value: ac332ab735b24721a226928c5e4a897f
.t.co/	1970-01-20 18:59:56	Name: muc_ads Value: e4319349-e95a-4d34-9cc3-333fb8fb22a4
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 19:00:38	Name: bscookie Value: "v=1&20220310145822f4cd7c32-002c-4352-872c-c424812e02b3AQGM6lmandFs6zvjQPKpZF_z07rOVGzm"
.linkedin.com/	1970-01-20 18:58:57	Name: li_gc Value: MTswOzE2NDY5MjQzMDI7MjswMjEA+lEjbYjyvS9m5IKTuPOKq42utBI175qJ8TN7wVsu8w==
.forrester.com/	1970-01-20 18:59:56	Name: _ga Value: GA1.2.1405936491.1646924302
.twitter.com/	1970-01-20 18:59:56	Name: personalization_id Value: "v1_ztdhaxj8h3u5CFuAZdlzkA=="
.storygize.net/	1970-01-20 18:59:56	Name: U Value: f4c64a98-76f1-411a-ac0d-d9ce5868f0bb
forrester-app.quantummetric.com/	1969-12-31 23:59:59	Name: s Value: 9c7fd21c322858ee43037c56569a112e
forrester-app.quantummetric.com/	1970-01-20 10:14:20	Name: U Value: b72e72fdcbae99038844ef04a6e150eb
.forrester.com/	1970-01-20 01:28:46	Name: QuantumMetricSessionID Value: 9c7fd21c322858ee43037c56569a112e
.forrester.com/	1970-01-20 10:14:20	Name: QuantumMetricUserID Value: b72e72fdcbae99038844ef04a6e150eb
.forrester.com/	1969-12-31 23:59:59	Name: ELQCOUNTRY Value: DE
.eloqua.com/	1970-01-20 10:58:55	Name: ELOQUA Value: GUID=3FAEC929A23B41D589C43866B802B7F5
.eloqua.com/	1970-01-20 10:58:55	Name: ELQSTATUS Value: OK
.forrester.com/	1969-12-31 23:59:59	Name: rxvt Value: 1646926103128\|1646924301165
.forrester.com/	1969-12-31 23:59:59	Name: dtPC Value: 6$524301161_840h-vNCWVAMFIAKINJWDHAAIADMPLCRHSKFSS-0e0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.googleapis.com
analytics.twitter.com
cdn-0.d41.co
cdn.quantummetric.com
elq.forrester.com
ff.d41.co
forrester-app.quantummetric.com
go.forrester.com
googleads.g.doubleclick.net
img.en25.com
p.typekit.net
px.ads.linkedin.com
px4.ads.linkedin.com
s332.t.eloqua.com
snap.licdn.com
static.ads-twitter.com
stats.g.doubleclick.net
t.co
vff2384.d41.co
www.forrester.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googleoptimize.com
www.googletagmanager.com
www.linkedin.com
www.storygize.net
104.111.229.66
104.244.42.195
104.244.42.69
13.107.42.14
142.0.173.134
142.250.185.98
149.126.77.115
149.126.77.201
199.232.136.157
2.16.186.208
209.167.231.17
2606:4700:10::ac43:149e
2620:1ec:21::14
2a00:1450:4001:800::2002
2a00:1450:4001:808::200e
2a00:1450:4001:80f::2004
2a00:1450:4001:829::2003
2a00:1450:4001:82f::2008
2a00:1450:4001:82f::200a
2a00:1450:400c:c07::9a
2a02:26f0:6c00::210:ba0a
2a02:26f0:ef::5c7b:c209
34.67.8.172
52.85.96.63
54.188.153.108
54.235.153.212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www.forrester.com Open in urlscan Pro 149.126.77.115 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

93 Requests

97 %HTTPS

42 %IPv6

20 Domains

28 Subdomains

26 IPs

3 Countries

1615 kBTransfer

3806 kBSize

40 Cookies

18 Outgoing links

Redirected requests

93 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 3 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

www.forrester.com Open in urlscan Pro
149.126.77.115 Public Scan

Screenshot
Live screenshot

Full Image

93
Requests

97 %
HTTPS

42 %
IPv6

20
Domains

28
Subdomains

26
IPs

3
Countries

1615 kB
Transfer

3806 kB
Size

40
Cookies

93 HTTP transactions
3 data transactions