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COMMUNITY REQUEST PRIVACY POLICY - AXON.COM


COMMUNITY REQUEST PRIVACY POLICY

Last updated: March 2, 2023

SCOPE AND APPLICATION

This Axon Community Request Privacy Policy (“Policy”) applies only to the
information that Axon Enterprise, Inc. (“Axon”) collects and you provide to Axon
in connection with your use of Community Request™, the public evidence
submission tool maintained by Axon, and describes how Axon handles your
information when you use Community Request. Axon’s marketing sites and other
public websites associated with Community Request are governed by the Axon
Privacy Policy.

By using Community Request, you agree that you have read and understand this
Policy and you accept and agree to be bound by the following terms and
conditions. We may occasionally update this Policy. When we post changes to this
Policy, we will revise the “last updated” date at the top of this page. Your
continued use of Community Request will signify your agreement and acceptance to
any such changes.

By submitting information through Community Request, you represent and warrant
that such submission and disclosure will not violate applicable laws and
regulations.

INFORMATION YOU PROVIDE AND HOW IT’S USED

Community Request facilitates the transmission of information and content you
voluntarily submit, including certain metadata associated therewith,
(collectively, “Submissions”) to Axon’s partner law enforcement agencies that
use the Community Request product (each, an “Agency”). The Agency which requests
Submissions through Community Request receives those Submissions - once
transmitted, the Submissions remain in the possession of the requesting Agency
and Axon does not own or control any copies.

Agencies are not subject to this Policy. If you use Community Request, the
Agency to which you transmit the Submission will own and control such
Submission, and the privacy practices of such Agency will apply.

Axon is not responsible for Agencies’ privacy practices and does not control the
Submissions once transmitted to the requesting Agency. Axon makes no
representations regarding Agencies’ privacy practices, or that any such privacy
policies are consistent with this Policy. If you have any questions about any of
your Submissions, please contact the Agency to which you transmitted the
Submission.

Axon designates information derived from Submissions into three categories: (1)
the Submissions themselves; (2) certain information associated with the
Submissions; and (3) contact information voluntarily submitted by you.

1. SUBMISSIONS

 * One type of information derived from Submissions are the images and audio
   comprising the Submissions themselves. This reveals different types of
   information, for example, the sounds of recorded voice and objects displayed
   in recorded video. The Submission is not altered by Axon in any way and is
   delivered to the requesting Agency as-is. By using Community Request, you
   assign all right, title, and interest to the Agency requesting the
   Submissions.

 * Also, the Submissions may contain certain metadata. You can configure some of
   this metadata through your device settings. Such metadata is associated with
   exchangeable image file format, which includes, for example, image
   resolution, device make and model, geo-tagging, and recording times. The
   requesting Agency may use this metadata to assess the relevancy of your
   Submission with the relevant incident.

2. INFORMATION ASSOCIATED WITH SUBMISSIONS

 * Axon collects certain information associated with the Submissions to enable
   Community Request to function.
   - For example, Community Request requires you to enter a phone number. This
   phone number is used by Axon to facilitate the delivery of a unique URL via
   SMS. In order to deliver the SMS, Axon may use sub-processors and other third
   parties to execute the delivery of the SMS. These sub-processors and third
   parties may log the phone number, message contents, and unique URL that is
   provided to such parties as part of the SMS delivery mechanisms.
   - Additionally, Community Request automatically collects certain details
   about your usage of Community Request and your device. We may automatically
   collect certain details of your access to and use of Community Request,
   including traffic data, location data, logs, and other communication data and
   the resources that you access and use on or through Community Request. We may
   collect information about your mobile device and internet connection,
   including the operating system, IP address, browser type, and mobile network
   information.

3. CONTACT INFORMATION

 * By using Community Request, you voluntarily provide the Agency requesting the
   Submission certain contact information, such as your name, birth date,
   address, and phone number. The requesting Agency may use your contact
   information for a variety of purposes, including, for example, contacting you
   with questions about your Submission or establishing the veracity of your
   Submission. At no time does Axon control or own this contact information.

If you do not want us, the Agencies requesting Submissions, or our
sub-processors and third parties to collect any of the information above, do not
use Community Request. You are solely responsible for the uploading and sharing
of all Submissions. You consent to Axon’s use of your Submissions for the
purpose of providing and supporting Community Request to you and Agencies. You
consent to the requesting Agency's use of your Submission for any purpose
whatsoever.

WHAT ABOUT COOKIES?

Cookies are alphanumeric identifiers that Axon transfers to your device's hard
drive through your Web browser to enable Axon's systems to recognize your
browser and tell Axon how and when pages in our site are visited and by how many
people. The cookies placed by the Axon server are readable only by Axon, and
cookies cannot access, read or modify any other data on a computer.

The "help" portion of the toolbar on the majority of browsers will direct you on
how to prevent your browser from accepting new cookies, how to command the
browser to tell you when you receive a new cookie, or how to fully disable
cookies. To view more information regarding cookie settings please visit:

 * For Microsoft Internet Explorer

 * For Google Chrome

 * For Mozilla Firefox

 * For Apple Safari

MIXPANEL MOBILE & WEB ANALYTICS

Axon receives visitor usage reports from Mixpanel, which include aggregated,
non-personally identifiable information about our website traffic regarding
visitors’ behavior. These reports let Axon see how many of its users visit
Community Request over a date range and what actions they take. Information
regarding these reports is derived by Mixpanel’s Javascript API integration.
This information will not be used for any purpose other than those set out in
this Privacy Policy.

In order to prevent data collected by Mixpanel, users can
visit https://mixpanel.com/optout/ to opt out.

CHILDREN UNDER THE AGE OF 13

Community Request is not intended for children under 13 years of age, and we do
not knowingly collect personal information from children under 13. If we learn
we have collected or received personal information from a child under 13 without
verification of parental consent, we will delete that information. If you
believe we might have any information from or about a child under 13, please
contact us at infosec@axon.com. As Axon does not control or own the Submissions,
if you believe the Agency that requested your Submission has any information
from or about a child under 13, please contact such Agency.

DATA SECURITY MEASURES

Axon is committed to help protect the security of your information. Axon will
implement commercially reasonable and appropriate measures designed to secure
you and your information against accidental or unlawful loss, access or
disclosure.

REQUIRED DISCLOSURES

We will not disclose your data or any information about you except as provided
in this Policy, compelled by a court or administrative body, or required by law
or regulation. We will give you notice if Axon receives any disclosure request
for your data so you may file an objection with the court or administrative
body. Please note, this section does not apply to how Agencies respond to these
disclosure requests. If you have any questions or concerns regarding how
Agencies respond to disclosure requests, please contact the Agency that
requested your Submission.

CONTACT INFORMATION

To ask questions or comment about this Policy or Axon’s privacy practices,
contact us at infosec@axon.com.

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