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EXPERTS IN WATER, FIRE, STORM, AND MOLD CLEANUP AND RESTORATION SERVICES.

 * (336) 829-5345
 * admin@canopyrestore.com


EXPERTS IN WATER, FIRE, STORM, AND MOLD CLEANUP AND RESTORATION SERVICES.

 * (336) 829-5345
 * admin@canopyrestore.com

Call (336) 829-5345
 * Home
 * About
 * Residential Services
   * Water Damage Restoration
   * Fire Damage Restoration
   * Smoke Damage Restoration
   * Wind Damage Restoration
   * Bio Hazard Cleanup
   * Content Cleaning and Pack Out Services
 * Contact Us

Menu
 * Home
 * About
 * Residential Services
   * Water Damage Restoration
   * Fire Damage Restoration
   * Smoke Damage Restoration
   * Wind Damage Restoration
   * Bio Hazard Cleanup
   * Content Cleaning and Pack Out Services
 * Contact Us

get a quote
get a quote
 * Home
 * About
   * FAQ
   * Gallery
 * Residential Services
   * Water Damage Restoration
     * Extraction
     * Cleaning
     * Drying
   * Fire Damage Restoration
   * Mold Damage Restoration
   * Cleaning and Sanitation
   * Content Cleaning and Pack Out Services
 * Commercial Services
   * Water Damage Restoration
   * Mold Damage Restoration
   * Fire Damage Restoration
   * Cleaning and Sanitation Commercial
 * Contact Us

Menu
 * Home
 * About
   * FAQ
   * Gallery
 * Residential Services
   * Water Damage Restoration
     * Extraction
     * Cleaning
     * Drying
   * Fire Damage Restoration
   * Mold Damage Restoration
   * Cleaning and Sanitation
   * Content Cleaning and Pack Out Services
 * Commercial Services
   * Water Damage Restoration
   * Mold Damage Restoration
   * Fire Damage Restoration
   * Cleaning and Sanitation Commercial
 * Contact Us

Flood & Water Damage Restoration
Canopy Restoration offers prompt responses for Residential & Commercial Water
Removal & Flood Cleanup. Our expert team is dedicated to efficiently restoring
your property to its pre-loss condition.
DON'T WAIT, GET HELP NOW
Fire & Smoke Damage Restoration
Canopy Restoration Group offers prompt responses for Residential & Commercial
Water Removal & Flood Cleanup. Our expert team is dedicated to efficiently
restoring your property to its pre-loss condition.
DON'T WAIT, GET HELP NOW
Mold Removal Services
Inspection and Remediation services. With years of experience, we are experts at
dealing with mold growth. Don't wait until it's too late.
DON'T WAIT, GET HELP NOW
Flood & Water Damage Restoration
Canopy Restoration offers prompt responses for Residential & Commercial Water
Removal & Flood Cleanup. Our expert team is dedicated to efficiently restoring
your property to its pre-loss condition.
DON'T WAIT, GET HELP NOW
Fire & Smoke Damage Restoration
Canopy Restoration Group offers prompt responses for Residential & Commercial
Water Removal & Flood Cleanup. Our expert team is dedicated to efficiently
restoring your property to its pre-loss condition.
DON'T WAIT, GET HELP NOW
Mold Removal Services
Inspection and Remediation services. With years of experience, we are experts at
dealing with mold growth. Don't wait until it's too late.
DON'T WAIT, GET HELP NOW
Flood & Water Damage Restoration
Canopy Restoration offers prompt responses for Residential & Commercial Water
Removal & Flood Cleanup. Our expert team is dedicated to efficiently restoring
your property to its pre-loss condition.
DON'T WAIT, GET HELP NOW
Fire & Smoke Damage Restoration
Canopy Restoration Group offers prompt responses for Residential & Commercial
Water Removal & Flood Cleanup. Our expert team is dedicated to efficiently
restoring your property to its pre-loss condition.
DON'T WAIT, GET HELP NOW
Mold Removal Services
Inspection and Remediation services. With years of experience, we are experts at
dealing with mold growth. Don't wait until it's too late.
DON'T WAIT, GET HELP NOW
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24/7 PROPERTY DAMAGE RESTORATION

Full service residential and commercial emergency cleanup and restoration for
disasters of all sizes

(336)-829-5345


EMERGENCY HOTLINE


SEND INSPECTION REQUEST

CALL US NOW

(336) 829-5345

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Send us a message

CANOPY RESTORATION GROUP


RESIDENTIAL WATER DAMAGE CLEAN UP SERVICES

It’s scary to have water damage and you deserve to have someone in your corner
while you’re going through it. At Canopy Restoration Group, we’ve got you
covered! We can help with all sorts of water damage from a small leak to a major
flood.

The team at Canopy Restoration Group has worked with thousands of customers over
the years going through this stressful time.  Our team understands that you need
professional service, and expertise as well as compassion and empathy.  We
understand how quickly water damage can turn into mold or bacterial issues and
will respond within 60 minutes to any loss in our service area (unless we’re
dealing with a hurricane or widespread freeze event across the whole area).  We
always have technicians on stand-by and members of our office ready to take the
call 24/7. 

That’s right, when you call Canopy Restoration Group, you will be speaking to
someone who works for the company and is trained to help. Calls are never sent
to an outsourced call center.

(336) 829-5345

OUR SERVICES


24/7 PROPERTY DAMAGE RESTORATION

Our team is trained to get the information your insurance company will need so
you don’t have to worry about waiting on the adjuster to see the water damage
before taking action.  Everything we do is documented so it’s easy for your
insurance company to understand the loss, what actions were taken and how you
prevented further damage and mitigated the loss as required by your policy.

WHAT IS WATER DAMAGE MITIGATION OR RESTORATION?

Water damage mitigation is the process of removing non-salvageable materials,
cleaning, disinfecting and drying the structure. Once the damage is stopped and
things are clean water damage restoration is making the repairs to the affected
building materials and contents to return them to pre-loss condition. Salvaging
things that make sense and replacing others so your home is fully usable again.
When you have water damage, the most critical component to ensuring things are
put back to normal is finding all the water. Water does some odd things,
especially inside walls and under flooring. It is critical that the technicians
evaluating your home are well trained and thorough. Any moisture left unattended
will continue to cause problems. Mold growth, insect infestation causes
structural damage to yoru home.




ABOUT CANOPY RESTORATION

Canopy Restoration Group is a fully licensed North Carolina Building Contractor
with an unlimited license so if you need us to, we can help with both mitigation
as well as the restoration of your home from water damage.

We’ve been trained by restoration industry leaders with decades of experience
and have developed nearly a decade of our own experience since we began helping
people in the Triad area in 2014. The secret to our success has always been the
experience we provide our clients. We know that people don’t call us when things
are good, they’re calling because of water damage and need help understanding
what to do, how the insurance process works and need someone they can trust to
help guide them through the situation. That’s the role we fill.

(336) 829-5345
 * Plumbing leaks
 * Appliances (washing machine, dishwasher, refrigerators)
 * Clogged drains
 * Excessive rains or storms
 * Roof vent pipes or valley flashing
 * Sewage back ups
 * Fire being put out with water
 * Leaky roofs
 * Fallen trees during storms or high wind
 * Clogged gutters


CANOPY RESTORATION GROUP IS A FULLY LICENSED NORTH CAROLINA BUILDING CONTRACTOR
WITH AN UNLIMITED LICENSE SO IF YOU NEED US TO, WE CAN HELP WITH BOTH MITIGATION
AS WELL AS THE RESTORATION OF YOUR HOME FROM WATER DAMAGE.

WE’VE BEEN TRAINED BY RESTORATION INDUSTRY LEADERS WITH DECADES OF EXPERIENCE
AND HAVE DEVELOPED NEARLY A DECADE OF OUR OWN EXPERIENCE SINCE WE BEGAN HELPING
PEOPLE IN THE TRIAD AREA IN 2014.  THE SECRET TO OUR SUCCESS HAS ALWAYS BEEN THE
EXPERIENCE WE PROVIDE OUR CLIENTS.  WE KNOW THAT PEOPLE DON’T CALL US WHEN
THINGS ARE GOOD, THEY’RE CALLING BECAUSE OF WATER DAMAGE AND NEED HELP
UNDERSTANDING WHAT TO DO, HOW THE INSURANCE PROCESS WORKS AND NEED SOMEONE THEY
CAN TRUST TO HELP GUIDE THEM THROUGH THE SITUATION.  THAT’S THE ROLE WE FILL.


TRUST OUR CERTIFIED, LOCAL TECHNICIANS

Typical sources of water damage
 * Plumbing leaks
 * Appliances (washing machine, dishwasher, refrigerators)
 * Clogged drains
 * Excessive rains or storms
 * Roof vent pipes or valley flashing
 * Sewage back ups
 * Fire being put out with water
 * Leaky roofs
 * Fallen trees during storms or high wind
 * Clogged gutters

Common signs of water damage

Most of the time, water damage is sudden and very obvious where it’s coming
from.  Sometimes though, a small pin hole leak will develop in a plumbing line
and the signs may be less obvious or you may have excess humidity for an
extended period.  In these cases, here are some things to watch for where you
may have water damage and need our help.

 * Sticking doors
 * Dampness or cool feel to flooring
 * Water coming up through flooring at seams
 * Slight discoloration or darkness in walls or ceilings
 * Increased insect activity
 * Swollen baseboards or quarter round
 * Visible microbial growth
 * Water stains in ceilings below bathrooms or laundry rooms.

What to do if you suddenly find you have a water damage emergency
 * Call us as soon as you realize you need help.  We’ll be there within an
   hour.  Just call us at 336-829-5345.  That’s our main line and someone from
   our office will get your information and dispatch our on-call technician(s)
   immediately.  They will arrive on site, ready to assist in whatever you need
   and to help guide you through the process.

 * If possible, shut off the water to whatever is leaking.  Sometimes that means
   shutting off the whole house temporarily until you can get the line patched
   or capped.  In many cases our technicians can temporarily cap the line so you
   can have water turned back on to the rest of the home until a plumber is able
   to get there to fix the leak.

 * If you can, begin removing the excess water but if you don’t have a way to
   remove it or there’s simply too much for you to deal with, try to prevent it
   from spreading into other parts of the home.  Contain it the best you can. 
   This is where towels or blankets might come in handy!  Of course, if there’s
   risk of electric shock just avoid that area.  Our team is trained to handle
   those situations.

 * Remove small furniture, rugs or other items that are in contact with the
   water.  It’s very common for furniture legs to stain carpets or rugs when
   involved in water damage.  The furniture stain or rust gets into the carpet
   fibers it’s often impossible to remove. 

What not to do during a water damage event
 * Don’t take a long time trying to find the source if water continues to flow. 
   Just get the water stopped as quickly as you can.  Most lines in a home are
   ½” in diameter.  Allowing that line to run even a few extra minutes can lead
   to 20-50 more gallons of water and thousands more in damage.
 * Avoid contact with the water if you aren’t sure that it’s completely clean. 
   Water can quickly pick up contaminants, pesticides, bacteria, viruses and
   molds which can all be very hazardous to your health.
 * If water is running through a light fixture, don’t turn it on.  In some
   cases, the water can flow through and once cleaned and dried the lights may
   be as good as new but if you turn them on, you risk electric shock, damage to
   the wiring in the fixture or even potentially a fire.
 * Do not disturb visible mold.  If you see growth with the naked eye, then
   there are thousands if not millions of spores in that mold colony.  Once you
   disturb them they can float on air currents throughout your home and
   potentially contaminate other areas or be inhaled as you move things around. 
   Most molds are fairly benign and will cause allergy like symptoms but some
   are extremely dangerous so it’s best not to run the risk.
 * Don’t begin demolition.  Some people get anxious and want to start removing
   affected material and in some cases that’s what is needed but in others we
   may be able to clean, dry and restore those materials.  If you are not
   familiar with restoration, it’s best to let our trained technicians handle
   any removal needed.  In many cases only minimal demolition is really needed
   to dry the area and that will make for a much faster repair.

How much does water damage restoration cost?
 * When our technicians arrive they will be able to help you determine if your
   damage could potentially be covered by insurance.  If so, the cost should be
   the deductible in your policy.  In most cases when insurance agents tell
   clients to get an estimate it’s so the client doesn’t file a claim
   unnecessarily for a small amount of damage or file a claim on something that
   can’t be covered by the carrier.  

(336) 829-5345




AT CANOPY RESTORATION GROUP WE PRIDE OURSELVES ON PROCESSES AND WE HAVE ONE FOR
WATER DAMAGE.


IT’S AN AMAZINGLY SIMPLE 3 STEP PROCESS.


EXTRACT

Remove any bulk water that we can. This minimizes the potential for secondary
damage, reduces the time it takes to dry materials and reduces the chance of
microbial growth in the affected area.





CLEAN

Before our team begins the drying process, we clean the affected area. This is
part of our industry standard and is done to protect the health of the occupants
of the home by reducing airborne particles in the work area and removal of
contaminants that were present.


DRY

This is where we contain off the affected area and place professional grade
drying equipment to dry the affected materials. These may include dehumidifiers,
air movers, air filtration devices, heaters or other specialty drying equipment
that our team is trained to use and set up.


COMMERCIAL WATER DAMAGE

Canopy Restoration Group provides swift and effective facility cleanup
solutions. Whether it’s an apartment complex, warehouse, hospital, or hotel, we
handle commercial water losses expertly, minimizing disruptions. Our team
tailors strategies to your schedule and occupants’ needs, aiming to reduce
damage and expedite repairs. Trust Canopy Restoration Group for comprehensive,
hassle-free solutions.

AS PART OF BEING A FULL-SERVICE COMPANY WE CAN ASSIST WITH WATER DAMAGE AS WELL
AS

 * Packing and moving
 * Cleaning and sanitizing
 * Repairs and Reconstruction
 * Mold Remediation

Because we’ve got extensive experience in the restoration space with homes,
businesses and just about all types of construction you can rest assured that
when we say we can help, we really mean it.  At Canopy, we’ve got you covered.  

We’re here to help get your life back to normal as quickly as possible.  These
events are not planned and never as fast as anyone would like but we’ll be there
with you every step of the way.

WHY CHOOSE CANOPY RESTORATION GROUP WHEN YOU HAVE WATER DAMAGE?


1. WE HAVE YOUR BACK

It’s not just a tagline on our logo. It’s the basic principle everyone in the
company follows. We understand how overwhelming these events can be and we have
designed our service system to help you avoid the hurdles that can come up when
dealing with insurance carriers, suppliers and contractors.


2. BEST IN THE INDUSTRY

Beyond the technical aspects, our devotion to outstanding customer service
reflects our heartfelt commitment to helping those in need. This synergy of
proficiency and compassion defines our roles, as we strive to not only excel as
technicians, but also as empathetic individuals making a positive impact on the
lives we touch.


3. CONTROL

In the wake of water damage, we're devoted to aiding you in regaining control –
from our initial arrival and meticulous restoration efforts to the careful
repositioning of furniture post-repairs, our commitment encompasses your
comprehensive journey to renewed stability and serenity.


4. WRITTEN PLANNING AND DOCUMENTATION

The worst part of these events is not knowing and waiting for someone to reach
out. Part of our service system is written planning and documentation that is
shared with you so you know what has been completed, what’s planned to come and
when everything should be wrapped up.


HEARTWARMING STORIES


These guys are incredible! I can’t even begin to express how helpful they were
throughout the whole process and how easy they made dealing with this was. I
reached out to them with some smoke damage issues in my home that were bothering
me and that I needed to be fixed as soon as possible. Canopy Restoration was
very helpful and responsive when I needed it the most. They were super flexible
with my schedule and made sure I was aware of everything they were doing every
step of the way. Elevate Restore took care of me the entire way and they took
their time to ensure quality work, which is exactly what was produced! If I ever
experience any more issues within my home, I definitely know who to come to.
Martin Lorenzo
I am so thankful that I found Canopy Restoration when I did. I had been noticing
some weird spots around my house and thought it would be my safest bet to get
those checked out as soon as possible. That’s when I found Canopy Restoration
and they came and checked my house out so promptly! Their team was very
professional and I could tell they truly cared about their customers and knew
what they were doing. They were very thorough throughout the mold remediation
process and I truly had full faith in them to fix the issues that were present
in my house. Even though no one ever really wants to go through the process of
dealing with mold in your home, I’m really thankful that I had Canopy
Restoration to help me through it!
Kendra Sanston
I was experiencing a really bad water leak in my house that resulted in a good
amount of water damage to my home. As soon as I noticed the leak I called Canopy
Restoration and they arrived so quickly! It really helped to ease my worries in
a moment of serious stress. They got to work right away and since it was my
first time dealing with any of this they walked me through the entire process
and explained what they had to do and what would happen. The overall response
time from the team at Canopy Restoration was super impressive and I could tell
that they really valued the well being of not only my family and I, but the
overall integrity of my home.
William Burk
These guys are incredible! I can’t even begin to express how helpful they were
throughout the whole process and how easy they made dealing with this was. I
reached out to them with some smoke damage issues in my home that were bothering
me and that I needed to be fixed as soon as possible. Canopy Restoration was
very helpful and responsive when I needed it the most. They were super flexible
with my schedule and made sure I was aware of everything they were doing every
step of the way. Elevate Restore took care of me the entire way and they took
their time to ensure quality work, which is exactly what was produced! If I ever
experience any more issues within my home, I definitely know who to come to.
Martin Lorenzo
I am so thankful that I found Canopy Restoration when I did. I had been noticing
some weird spots around my house and thought it would be my safest bet to get
those checked out as soon as possible. That’s when I found Canopy Restoration
and they came and checked my house out so promptly! Their team was very
professional and I could tell they truly cared about their customers and knew
what they were doing. They were very thorough throughout the mold remediation
process and I truly had full faith in them to fix the issues that were present
in my house. Even though no one ever really wants to go through the process of
dealing with mold in your home, I’m really thankful that I had Canopy
Restoration to help me through it!
Kendra Sanston

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DON'T KNOW WHERE TO START?


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THE WAY


CONTACT US

Fill out the form below to send us a message.



CALL OR TEXT

(336) 829-5345


EMAIL ADDRESS

admin@canopyrestore.com


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allows persons with specific disabilities to adjust the website’s UI (user
interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts Its functionality and behavior for
screen-readers used by the blind users, and for keyboard functions used by
individuals with motor impairments.

If you’ve found a malfunction or have ideas for improvement, we’ll be happy to
hear from you. You can reach out to the website’s operators by using the
following email


SCREEN-READER AND KEYBOARD NAVIGATION

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various different behavioral changes, to
ensure blind users visiting with screen-readers are able to read, comprehend,
and enjoy the website’s functions. As soon as a user with a screen-reader enters
your site, they immediately receive a prompt to enter the Screen-Reader Profile
so they can browse and operate your site effectively. Here’s how our website
covers some of the most important screen-reader requirements, alongside console
screenshots of code examples:

 1. Screen-reader optimization: we run a background process that learns the
    website’s components from top to bottom, to ensure ongoing compliance even
    when updating the website. In this process, we provide screen-readers with
    meaningful data using the ARIA set of attributes. For example, we provide
    accurate form labels; descriptions for actionable icons (social media icons,
    search icons, cart icons, etc.); validation guidance for form inputs;
    element roles such as buttons, menus, modal dialogues (popups), and others.
    Additionally, the background process scans all of the website’s images and
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts that are embedded within the image,
    using an OCR (optical character recognition) technology. To turn on
    screen-reader adjustments at any time, users need only to press the Alt+1
    keyboard combination. Screen-reader users also get automatic announcements
    to turn the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with all popular screen readers, including
    JAWS and NVDA.

 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML, and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.Additionally, keyboard users will
    find quick-navigation and content-skip menus, available at any time by
    clicking Alt+1, or as the first elements of the site while navigating with
    the keyboard. The background process also handles triggered popups by moving
    the keyboard focus towards them as soon as they appear, and not allow the
    focus drift outside of it.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.


DISABILITY PROFILES SUPPORTED IN OUR WEBSITE

 * Epilepsy Safe Mode: this profile enables people with epilepsy to use the
   website safely by eliminating the risk of seizures that result from flashing
   or blinking animations and risky color combinations.
 * Visually Impaired Mode: this mode adjusts the website for the convenience of
   users with visual impairments such as Degrading Eyesight, Tunnel Vision,
   Cataract, Glaucoma, and others.
 * Cognitive Disability Mode: this mode provides different assistive options to
   help users with cognitive impairments such as Dyslexia, Autism, CVA, and
   others, to focus on the essential elements of the website more easily.
 * ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental
   disorders to read, browse, and focus on the main website elements more easily
   while significantly reducing distractions.
 * Blindness Mode: this mode configures the website to be compatible with
   screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader
   is software for blind users that is installed on a computer and smartphone,
   and websites must be compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.


ADDITIONAL UI, DESIGN, AND READABILITY ADJUSTMENTS

 1. Font adjustments – users, can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds, with over 7 different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize important elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine that is linked to Wikipedia
    and Wiktionary, allowing people with cognitive disorders to decipher
    meanings of phrases, initials, slang, and others.
 7. Additional functions – we provide users the option to change cursor color
    and size, use a printing mode, enable a virtual keyboard, and many other
    functions.


BROWSER AND ASSISTIVE TECHNOLOGY COMPATIBILITY

We aim to support the widest array of browsers and assistive technologies as
possible, so our users can choose the best fitting tools for them, with as few
limitations as possible. Therefore, we have worked very hard to be able to
support all major systems that comprise over 95% of the user market share
including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft
Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.


NOTES, COMMENTS, AND FEEDBACK

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating and improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility, following technological advancements. For any
assistance, please reach out to



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