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CONTACT US

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Attn: Data Privacy Office

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WE PROVIDE POWERFUL ACUTE CARE DIAGNOSTIC SOLUTIONS BASED ON A BELIEF THAT A
SEAMLESS RELATIONSHIP BETWEEN PEOPLE AND TECHNOLOGY IS CRUCIAL.

OUR DIVERSE COMMUNITY OF COLLEAGUES, WORK AND COLLABORATE WITH HEALTH CARE
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Latest news: Radiometer is excited to announce the launch of MyLearning, a new
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RADIOMETER'S PRODUCTS AND SOLUTIONS HELP DIAGNOSE AND CARE FOR CRITICALLY ILL
HOSPITAL PATIENTS BY PROVIDING FAST, ACCURATE INFORMATION ON A VARIETY OF
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Our analyzers, monitors, systems and software are also used in blood banks,
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RADIOMETER PRODUCTS

ABL blood gas analyzers

Transcutaneous monitoring

safePICO and PICO blood gas syringes

CLINITUBES capillary tubes

AQURE POC IT solution



INTEGRATED POC IT AND SERVICE

Connect & Care is a customizable, total solution that connects and supports
medical devices, data, and people to keep your POC testing setup running
smoothly, placing you a step ahead to put life first.


Learn more about Connect & Care



BOOST YOUR KNOWLEDGE WITH MYLEARNING

Access e-learning modules, videos, quizzes and augmented reality exercises on
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MINIMIZE PREANALYTICAL ERRORS

Would you like support in increasing patient safety in the preanalytical phase?

Increase patient safety



AQURE POINT-OF-CARE IT SOLUTION

Get a complete overview of your point-of-care testing setup with AQURE IT
solution.

Get a complete overview



DELIVERING PATIENT RESULTS DIRECTLY TO THE BEDSIDE

Results delivered directly to the patient's bedside.

Read a customer’s experience



INSPIRED TO GROW YOUR CAREER?

Explore job opportunities in Radiometer.

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SCIENTIFIC KNOWLEDGE SITE

Acutecaretesting.org is a site that combines scientific literature with daily
practice on topics relevant to acute care testing.

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GET THE ACUTE CARE TESTING HANDBOOK

Download the free guide on blood gases and other critical parameters in acute
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Use of cookies | Contact | Radiometer Privacy Notice


Clinical settings


 


Intensive Care


Sleep diagnostics


Vascular diagnostics and wound care

Products


 

 

AQURE


Data Insights and Remote Support


1st Automatic


Blood gas analyzers


Samplers


Transcutaneous monitors


Quality control

Customer care


 

 

Customer portal


Technical support

Downloads


 

 

Acute care testing handbook





Blood gas preanalytics app

On demand webinars


 


STAT Creatinine testing


TC monitoring in the NICU


TC monitoring in wound care


TC monitoring in sleep centers

About us


 


Contact Radiometer America


History and Milestones


Sustainability


Investigator Initiated Studies


News



radiometeramerica.com is the website of Radiometer America Inc. and may contain
information on products outside the US. For reference on specific blood gas
testing solutions, immunoassay testing, transcutaneous monitoring, samplers, POC
data management systems, QC and services available in specific markets, please
go to your local Radiometer country website using the dropdown below or find
your local contact on www.radiometer.com. 


 





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RADIOMETER IS USING MICROSOFT AZURE ACTIVE DIRECTORY TO AUTHENTICATE USERS

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Effective April 18, 2018

This Online Privacy Notice (“Privacy Policy”) explains how we handle the
Personal Data provided to us on websites, mobile sites, mobile applications, and
other digital services and products controlled by Radiometer Medical ApS,
Åkandevej 21, 2700 Brønshøj, Denmark, that link to this Privacy Policy
(collectively, “Radiometer Sites”).  Radiometer is the data controller for the
processing of Personal Data under applicable law.

This Privacy Notice does not apply to third-party websites to which Radiometer
Sites may link.


TYPES OF INFORMATION WE COLLECT ONLINE

The types of Personal Data that we may collect while you use the Radiometer
Sites are described in this section and include both information that you
provide to us and information that we collect automatically when you use the
Radiometer Sites.
For purposes of this Privacy Policy, “Personal Data” means information that
identifies you or that could reasonably be used to identify you. Examples of
Personal Data include name, address, telephone number, and email address.


INFORMATION YOU PROVIDE

You do not have to register for a service or program to receive much of the
information available through Radiometer Sites. However, some of our content is
available only to registered or identified users and will require you to set up
a profile or provide specific information about yourself in order to provide you
the service.





PERSONAL DATA YOU PROVIDE WHEN VISITING RADIOMETER SITES

Radiometer collects Personal Data that you provide on Radiometer Sites, for
example, when purchasing a product, to receive marketing products and
information, contact Radiometer customer service, or respond to Radiometer
questionnaires or surveys. This could include:

 * Contact Information such as your name, address, phone number, or email
   address
 * Registration Information such as your username and password
 * Remuneration information when you provide a service to Radiometer in your
   capacity as a healthcare professional
 * Employment, education and other background information when you inquire about
   employment with Radiometer
 * Payment information (such as banking information, payment card number,
   expiration date, delivery address, and billing address)
 * Content you may provide (for example, when you complete our Online Contact
   Form or submit other information).


 


PERSONAL DATA YOU SHARE DURING OTHER INTERACTIONS WITH RADIOMETER






You may contact Radiometer to ask questions, discuss your concerns, or report
issues regarding our products. If you communicate with or request information
from Radiometer, you may be prompted to provide your contact information as well
as any Personal Data that is relevant to your request.


INFORMATION THAT MAY BE COLLECTED AUTOMATICALLY

When you use the Radiometer Sites, we also may collect certain usage and device
information automatically as described below.




IP ADDRESS

We may record the Internet Protocol (“IP”) address of your computer or other
electronic device when you visit the Radiometer Sites. An IP address identifies
the electronic device you use to access the Sites, which allows us to maintain
communication with your computer as you move about Radiometer Sites and to
customize content.




COOKIES AND OTHER TRACKING TECHNOLOGIES

We also collect information about your use of Radiometer Sites through tracking
technologies such as cookies and web beacons. A “cookie” is a unique numeric
code that is transferred to your computer to track your interests and
preferences and to recognize you as a return visitor. A “Web beacon” is a
transparent graphic image placed on a Web site, e-mail or advertisement that
enables the monitoring of things such as user activity and site traffic. These
technologies help remember your preferences and allow us to bring you the
content and features that are likely to be of greatest interest to you on the
basis of “clickstream” data that shows your previous activities on Radiometer
Sites.

We utilize Google Display Advertising (such as Retargeting with Google
Analytics, Google Display Network Impression Reporting, DoubleClick Campaign
Manager integration, and Google Analytics Demographics and Interest Reporting)
to (1) show you our ads on other websites based on your prior visits to
Radiometer Sites, and (2) better understand our ad impressions and use of ad
services. In connection with the Google Analytics Demographics and Interest
Reporting service, we may use data from Google's interest-based advertising or
third-party audience data (such as age, gender and interests) with Google
Analytics to understand and improve our marketing campaigns and Site content. 

Some of our online advertising takes place through Google Display Advertising.
As part of this program, we use Google Analytics features such as Retargeting.
In connection with that feature and others offered by ad networks, we and the
operators of ad networks, including Google, may use third-party cookies (such as
the DoubleClick cookie) – and in some cases first-party cookies (such as the
Google Analytics cookie) – to inform, optimize and serve ads across the
Internet, based on a user's past visits to Radiometer Sites. We also may show
you ads from some of our affiliated companies when you visit Radiometer Sites. 

You can opt out of Google Ads by visiting http://www.google.com/ads/preferences.
If you do not want your data used by Google Analytics, you can install the
Google Analytics opt-out browser add-on at the Google Analytics opt-out page.

This Radiometer Site is not designed to respond to "do not track" signals
received from browsers.

To learn more about cookies and other tracking technologies, including how to
disable them, please visit http://www.allaboutcookies.org/. Please note that
some cookies are essential to the functioning of our Sites and deleting or
disabling them will reduce the site’s functionality.


MOBILE TRACKING

Some Radiometer Sites are available either as mobile applications or mobile
sites that you can use on your mobile device. If you use a mobile device to
access and use the Radiometer Sites, we may collect the following
mobile-specific information in addition to the other information described
above: device or advertising ID, device type, hardware type, media access
control (“MAC”) address, international mobile equipment identity (“IMEI”), the
version of your mobile operating system, the platform used to access or download
the Radiometer Site (e.g., Apple, Google, Amazon, Windows), location information
and usage information about your device and your use of the Radiometer Sites.


INFORMATION COLLECTED FROM OTHER SOURCES

We may combine information about you from a visit to one Radiometer Site with
information about you from visits to other Radiometer Sites. We may also combine
information about you that is collected through the Radiometer Sites with
information that we have collected offline, as well as with information provided
to us by third parties.


HOW WE USE YOUR INFORMATION

We use your Personal Data to provide you the product and services you request,
communicate with you, improve your experience on the Radiometer Sites, generally
improve our products and services and for other internal business purposes.
These uses may also include the recording, organization, structuring, storage,
adaptation or alteration, retrieval, consultation, use, disclosure by
transmission, dissemination or otherwise making available, alignment or
combination, restriction, erasure or destruction of Personal Data. The Personal
Data we collect about you may be stored for five years following the most recent
interaction we have had with you, after which point it will be archived only for
so long as reasonably necessary for the purposes set out above, in accordance
with applicable laws.


PROVIDING PRODUCT AND SERVICES YOU REQUEST

If you choose to purchase a product or receive our services, we use the Personal
Data that you provide through Radiometer Sites to manage your orders and
invoices, to process payments, to respond to your questions, provide you the
services you request and offer an optimal customer experience.


MARKETING

You may also receive marketing information from Radiometer and related
affiliates, such as offers regarding Radiometer related products or services,
invitations to participate in surveys about our products, or notifications about
special promotions. In such cases, we will use your contact and other Personal
Data to send you marketing information.


CUSTOMIZED USER EXPERIENCES

The Personal Data that you provide may be used to create customized offers,
information, or services tailored to your interests and preferences. Also, we
may use your IP address and the data that we obtain automatically through the
use of cookies or similar tracking technologies to make our Radiometer Sites
easier to use and navigate as well as to personalize the content provided on
Radiometer Sites by anticipating the information and services that may be of
interest to you.


BUSINESS AND PRODUCT IMPROVEMENT

In order to discover new facts that could help Radiometer better understand
customer needs and help improve, develop, and evaluate product, services,
materials, and programs. Radiometer analyzes the information that you have
provided. For these purposes Radiometer does not use information that can
directly identify you.


SITE ANALYTICS AND IMPROVEMENT

We may use the information that you provide and the information we collect
automatically about your use of the Radiometer Sites to monitor user traffic
patterns and preferences for site improvement, analytics and optimization.


LEGAL BASIS FOR PROCESSING

Under European data protection laws, Radiometer must have a legal basis to
process your Personal Data. The legal basis that applies in a particular
instance will depend on for which of the specific purposes described above
Radiometer is processing your Personal Data:

 * In certain cases, Radiometer may ask for your consent to collect and process
   your Personal Data. Should you choose to provide your consent, you may later
   withdraw your consent by contacting us as described in the “Your Privacy
   Choices” section.  Please note that the withdrawal of consent will not affect
   processing which has already occurred.
 * In other instances, the processing of your Personal Data may be necessary in
   order to comply with an applicable law or regulation or for the performance
   of a contract to which you are subject. You may not be able to opt-out of
   this processing, or your choice to opt-out may impact our ability to perform
   a contractual obligation otherwise owed to you.
 * In still other instances, Radiometer may process your Personal Data based on
   Radiometer’s legitimate interests in communicating with you about our
   products and services, and about scientific research and educational
   opportunities.  You have the right to opt-out of all such processing of your
   Personal Data. You may do so by contacting us as described in the “Your
   Privacy Choices” section.  


 


INFORMATION WE SHARE

We only share your Personal Data with third parties as described below. We do
not sell or rent Personal Data to third parties for their own marketing
purposes.




THIRD-PARTY ADVERTISING AND ONLINE BEHAVIORAL ADVERTISING

You may be provided with online advertisements of Radiometer products and
services on third-party websites and mobile services that are tailored to you,
for example, on the basis of information that you provide to Radiometer or a
third-party website you are visiting, or of your browsing activity, purchases,
or interests. These types of tailored online advertisements may come through
several sources, such as the following:

 * We may share with our advertising service providers your non-identifying
   information that we have obtained from cookies and other tracking
   technologies on our Radiometer Web sites.
 * Some Radiometer Web sites participate in online behavioral advertising (this
   is also sometimes called re-target advertising or interest-based
   advertising). You can identify these sites by the “Advertising Choices” link
   in the footer. Our advertising network partners may place and use cookies on
   Radiometer Web sites and on other third-party Web sites to collect
   information about your activities in order to provide you with online
   advertisements that are based on your interests. When a Radiometer online
   behavioral advertisement is delivered to you, you will see an “Ad Choices”
   icon. Clicking on the icon or link will take you to a Web site where you can
   manage or opt out of the use of data about your browsing history that is used
   for the delivery of online behavioral advertisements. If you opt out, you may
   still see advertisements online, including advertisements from
   Radiometer that are based on other information (e.g., based on the content of
   the page being viewed rather than your prior clickstream activity). In some
   cases, data may still be collected about your browsing activity by these
   third-party advertisers, but they will not use this data to deliver
   advertisements that are based on your past online browsing behavior. You can
   also opt out now by clicking here.
 * Some Web browsers may transmit “do-not-track” signals to Web sites with which
   the browser communicates. As of April 18, 2018 of this Privacy Notice, an
   industry standard has not yet been established on how to respond to these
   signals. Therefore, Radiometer does not currently respond to these signals.
   As discussed above, you can opt-out from advertisers that use your browsing
   history to deliver online behavioral advertisements by visiting adchoices.


 


AFFILIATES, VENDORS AND SUPPLIERS

We have relationships with suppliers and affiliated companies, who help us
operate our business and for whom it may be necessary to have access to your
Personal Data in the course of providing services to Radiometer. We will not
authorize these parties to use your Personal Data for any purpose that is not
related to Radiometer and its related affiliates business operation, and we do
not share Personal Data from countries that require consent, unless appropriate
consent has been obtained in advance to sharing with related affiliates. We
require them to handle your Personal Data collected in accordance with this
Privacy Notice.


CO-BRANDED SITES

We may partner with other companies to provide you with content or services on a
joint or “co-branded” basis. At a cobranded site, you will see both the
Radiometer logo and the logo of the co-branding partner displayed on your
screen. You should read the individual privacy policies of our co-branding
partners, as they may differ in some respects from ours. Reading these policies
will help you to make an informed decision about whether to provide your
information to a given site.


PRODUCT REPORTS

If you contact Radiometer regarding your experience in using one of our
products, we may use the information that you provide in submitting reports to
the designated government regulatory authority, as required of us by law.


LEGAL RIGHTS AND OBLIGATIONS

In certain limited circumstances, Radiometer may need to disclose your Personal
Data in order to comply with a legal obligation or demand, such as to comply
with reporting obligations to our governing regulatory authorities regarding the
safety of our products, or in connection with the sale or transfer of one of our
product lines or divisions, which includes the services provided through one or
more of the Radiometer Sites. In such instances, we will take measures to
protect your Personal Data to the extent possible. We also reserve the right to
use Personal Data to investigate and prosecute users who violate our rules or
who engage in behavior that is illegal or harmful to others or to others’
property.


CHANGE IN ORGANIZATION

In the event Radiometer decides to reorganize or divest our business through
sale, merger, or acquisition, Radiometer may share Personal Data about you with
actual or prospective purchasers.  We will require any actual or prospective
purchasers to treat this Personal Data in a manner consistent with this notice.


CHILDREN PRIVACY

Radiometer does not knowingly collect or use any Personal Data directly from
children on Radiometer Sites (Radiometer defines as “children” as minors younger
than 18). We do not knowingly allow children to order our products, to
communicate with us, or to use any of our online services. If you are a parent
and become aware that your child has provided us with information, please
contact us using one of the methods specified below, and we will work with you
to address this issue.


YOUR PRIVACY CHOICES

You have the right to see and get a copy of Personal Data about you that we
maintain as well as to ask us to make corrections to inaccurate or incomplete
Personal Data about you.  

You have the right to receive data you have provided to us in a machine-readable
format and to transmit that data to another controller. 
You may also request the erasure of your Personal Data or the restriction of its
processing, or object to the processing of Personal Data about you. 
To seek access to Personal Data about you, to file a concern, complaint, or
request for correction, or to opt-out of particular programs, please:

 * contact our Legal & Compliance team by clicking on the “Contact Us” link on
   the Radiometer Site you are using (please add “Privacy” in the headline)
 * contact us by using the Radiometer contact information on the Radiometer
   mobile application you are using
 * contact us by emailing us at privacy@radiometer.dk.

 

You may also send a letter to the following address:
Radiometer Medical ApS Attn: Legal & Compliance (Privacy)
Åkandevej 21
2700 Brønshøj
Denmark

For more information about your privacy rights, or if you are not able to
resolve a problem directly with us and wish to make a compliant, contact your
local data protection authority, if applicable.

In all communications to Radiometer, please include your email address, the
website address, mobile application, and/or the specific Radiometer product to
which you provided Personal Data (e.g., www.radiometer.com), and a detailed
explanation of your request. If you would like to delete, amend, or correct your
Personal Data and are contacting us by email, please put “Deletion Request” or
“Amendment/Correction Request” in the subject line of the email. We will respond
to all reasonable requests in a timely manner and may need to further confirm
your identity in order to process certain requests.


DATA SECURITY

Radiometer maintains reasonable technical, administrative and physical controls
to secure any Personal Data collected through the Radiometer Sites. However,
there is always some risk that an unauthorized third party could intercept an
Internet transmission, or that someone will find a way to thwart our security
systems. We urge you to exercise caution when transmitting Personal Data over
the Internet, especially your financial-related information. Radiometer cannot
guarantee that unauthorized third parties will not gain access to your Personal
Data; therefore, when submitting Personal Data to Radiometer Sites, you must
weigh both the benefits and the risks.


THIRD PARTY SITES AND SOCIAL MEDIA PLUG-INS

This Privacy Notice does not apply to third-party websites to which Radiometer
Sites may link. Radiometer Sites may use social media plug-ins (e.g., the
Facebook “Like” button, “Share to Twitter” button) to enable you to easily share
information with others. When you visit Radiometer Sites, the operator of the
social plug-in can place a cookie on your computer or other electronic device
that enables that operator to recognize individuals who have previously visited
our Site. If you are logged into the social media website (e.g., Facebook,
Twitter) while browsing on our Radiometer Site, the social media plug-in allows
that social media website to receive information that you have visited our
Radiometer Site. The social media plug-in also allows the social media website
to share information about your activities on our Radiometer Site with other
users of their social media website. These sharing settings are managed by the
social media website and governed by its privacy policy.


ACCESSING OUR SITES GLOBALLY

This site is owned and operated by Radiometer in Denmark, but the information
you provide will be accessible to our affiliates, vendors, and suppliers in
other countries in accordance with this policy. Furthermore, if you are visiting
this site from a country other than Denmark, your communication with us will
necessarily result in the transfer of information across international borders.
The level of legal protection for Personal Data is not the same in all
countries; however, we will take the security measures described in this Privacy
Notice in an effort to keep your information secure. By using this site, you
understand that your Personal Data may be stored and processed in the United
States and in any country to which we may transfer your information in the
course of our business operations.


NOTICE TO CALIFORNIA RESIDENTS 

Subject to certain limits under California Civil Code § 1798.83, California
residents may ask us to provide them with (i) a list of certain categories of
Personal Data that we have disclosed to third parties for their direct marketing
purposes during the immediately preceding calendar year, and (ii) the identity
of those third parties. To make this request, California residents may contact
us at privacy@radiometer.dk.


CHANGES TO OUR PRIVACY POLICY

We will only use Personal Data in the manner described in this Privacy Policy in
effect when the information was collected from you or as authorized by you.
However, and subject to any applicable consent requirements, we reserve the
right to change the terms of this Privacy Policy at any time. Any changes to
this Privacy Policy will be reflected on this page with a new effective date.
Radiometer encourages you to review this Privacy Policy regularly for any
changes. Any Personal Data collected upon your continued use of Radiometer Sites
will be handled in accordance with the currently-posted Privacy Policy.


PRIVACY AND SECURITY

Radiometer Medical ApS (“Radiometer”), along with its affiliates and
subsidiaries respect your privacy, value our relationship, and are committed to
safeguarding your privacy. We understand the importance of privacy to our
customers and visitors to the Radiometer websites. Our use of Personal Data is
governed by our Privacy Policy and by accessing and using the Radiometer
websites, you agree to be bound by that Privacy Policy.

You recognize and agree that when submitting your personally identifiable
information to Radiometer websites, while Radiometer has safeguards in place to
prevent unauthorized access or interception, there is no absolute guarantee of
security. IN THE UNLIKELY EVENT OF AN INTERCEPTION OR UNAUTHORIZED ACCESS
DESPITE OUR EFFORTS, RADIOMETER SHALL NOT BE RESPONSIBLE FOR SUCH INTERCEPTIONS
OR UNAUTHORIZED ACCESS, OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) SUFFERED BY A CUSTOMER OR USER,
EVEN IF RADIOMETER HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, RADIOMETER DOES NOT WARRANT, EITHER EXPRESSLY OR IMPLIED, THAT THE
INFORMATION PROVIDED BY ANY CUSTOMER SHALL BE FREE FROM INTERCEPTION OR
UNAUTHORIZED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EACH CUSTOMER IS
RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF HIS OR HER OWN PASSWORD.

 

© 2018 Radiometer Medical ApS. All rights reserved.