www.contactpigeon.com Open in urlscan Pro
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Submitted URL: http://www.contactpigeon.com/
Effective URL: https://www.contactpigeon.com/cp/
Submission: On November 21 via api from US — Scanned from DE

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Text Content

Menu
   
 * Features
   
   Customer Insights
   
   Single Customer Profile Segmentation Live Web Analytics Real-time APIs
   Ecommerce Analytics & Dashboards
   
   Smart Engagements
   
   Campaign Automation Delivery Optimization Personalization Smart SMTP
   
   Omnichannel
   
   Email Campaigns On-Site Retargeting Omnichannel Chat Push Notifications
   SMS/Viber/WhatsApp 2-way QR Codes Postcards Landing Pages Social Ads
   View All Features
   
   
 * Features
   
   Customer Insights
   
   Single Customer Profile Segmentation Live Web Analytics Real-time APIs
   Ecommerce Analytics & Dashboards
   
   Smart Engagements
   
   Campaign Automation Delivery Optimization Personalization Smart SMTP
   
   Omnichannel
   
   Email Campaigns On-Site Retargeting Omnichannel Chat Push Notifications
   SMS/Viber/WhatsApp 2-way QR Codes Postcards Landing Pages Social Ads
   View All Features
   
 * Integrations
 * About Us
 * Resources
   Blog Support
 * Customer Stories
 * Log In
 * Get Demo




OMNICHANNEL CUSTOMER ENGAGEMENT PLATFORM


SEND PERFECTLY-TIMED, OMNICHANNEL, PERSONALIZED MESSAGES.


AWARD-WINNING OMNICHANNEL CUSTOMER ENGAGEMENT SOLUTION FOR PREDICTABLE ECOMMERCE
AND RETAIL OUTCOMES.

Get Started
4.9/5 across all customer reviews





REACH YOUR CUSTOMERS ACROSS ALL MARKETING CHANNELS.




OMNICHANNEL OUTBOUND MESSAGES

Simplify your cross-channel campaigns with centralized workflow management for
maximized customer experience.


BUILD AN ENGAGING CUSTOMER EXPERIENCE

Easily build unique customer journeys and touchpoints across key message
channels, including email, push notifications, SMS, Messenger, on-site messages,
and others.


UNDERSTAND CUSTOMER INTERACTIONS

Gain insights into how customers respond to your messages across each channel.

Learn more about marketing channels >



DATA-DRIVEN AUDIENCE TARGETING AT ITS BEST.




UNIFIED CUSTOMER PROFILES

Build and enrich customer profiles with web behaviors, campaign interactions,
and eCommerce histories.


DYNAMIC SEGMENTS

Easy rule-based segmentation builder to better define and cluster your customer
base.


PREDICTIVE RECOMMENDATION ENGINE

Predictions from likelihood of customer churn to dynamic product suggestions for
cross or upselling based on customer interests.

Learn more about dynamic segmentation >


START FAST WITH PRE-BUILT AUTOMATED ECOMMERCE CUSTOMER JOURNEYS.




KICKSTART GROWTH IN MINUTES

Built-in eCommerce automation recipes to nurture, win back, and convert with
your site visitors.


100+ BEAUTIFUL TEMPLATES

Full library of pre-made templates for email, pop-up, and landing pages to
customize for your brand.


HANDS-ON SPECIALIST SUPPORT

Dedicated eCommerce specialist standing by to support your team with ideation
and execution.

Learn more about campaign building >



EFFECTIVE CUSTOMER SUPPORT AND OMNICHANNEL ENGAGEMENT




BUILT-IN CHATBOT DESIGNED FOR RETAILERS AND ECOMMERCE

Resolve your customers’ issues instantly with pre-determined conversations that
will kick off the conversation.


GENERATE MORE SALES WITH AI PRODUCT RECOMMENDATIONS

Promote your brand with efficient, AI-generated predictions based on previous
visitor behavior.


ENGAGE YOUR AUDIENCE WITH CHAT-DERIVED AUTOMATIONS AND SEGMENTS

Trigger custom-made messages to nurture or follow up with your visitors.
Personalize the experience with targeted automations and segments based on
chat-related insights.

Learn more about Samaritan Omnichannel Chat >


LOVED BY HUNDREDS OF OMNICHANNEL RETAILERS

Ioannis T.
Email Marketing Specialist - Pharmaceuticals
Advanced automations and multiple channels for our business with ContactPigeon!
05/26/2023
"One of the main things that we really like about this omnichannel platform is
the email automations. We use it on a weekly basis with excellent results. In
addition to this, we really love using the drag-and-drop feature to create the
daily emails that are sent to our subscribers..."
Read the full ContactPigeon review
Mara K.
Deputy Board Member - Food & Beverages
Awesome marketing platform!
05/28/2021
"After almost three years of working with ContactPigeon, we undoubtedly believe
that it's a very powerful omnichannel customer engagement platform.Finally,
ContactPigeon demonstrates an interest in the continued development of its
customers, which should be the benchmark for good communication and
counselling...."
Read the full ContactPigeon review
Sokratis M.
Mid-Market(51-1000 emp.)
Intuitive customer engagement platform!
03/21/2023
"With this customer engagement solution, it's really easy to create your own
email campaigns with the drag-and-drop editor! We use them to create mass
campaigns and communicate with our audience. Also, we have created a series of
automated email flows to send personalized emails in no time."
Read the full ContactPigeon review
John P.
Health, Wellness and Fitness
My experience with ContactPigeon has been a completely positive one
05/09/2023
"The numerous abilities we were offered by the automations ContactPigeon gave
us, placed us in the position that we are now able to provide immediate
solutions where for a long time we struggled to process any of the issues..."
Read the full ContactPigeon review
Vasilis K.
Ecommerce Manager - Leisure, Travel & Tourism
A useful platform with detail-oriented analytics
10/07/2022
"We have been working with ContactPigeon for a long time, using the platform in
twelve different accounts, and can confidently say that it’s a successful
partnership. One of the features we use the most is email campaigns, in order to
engage and communicate with our customers..."
Read the full ContactPigeon review
Verified User in Supermarkets
Enterprise(> 1000 emp.)
Excellent customer service and more than what you are looking for.
04/13/2021
"We focus more on email campaigns and the way that the editor is built allows us
to easily create and customise our templates. A non-technical person can also
create successful campaigns. Another feature we like and also use a lot is the
landing pages in order to connect with our customers."
Read the full ContactPigeon review
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ONE OMNICHANNEL PLATFORM, ENDLESS SOLUTIONS

Discover all the different capabilities and solutions that your brand will gain
access to through ContactPigeon.


CHANNELS BUILT-IN:

 *   Email
 *   Push Notifications
 *   Mobile (SMS/Viber/WhatsApp)
 *   On-site Retargeting
 *   Chatbot
 *   2-Way QR Codes
 *   Landing Pages & Sign-up Forms
 *   Postcards
 *   Facebook / Instagram


CUSTOMER INSIGHTS:

 *   Segmentation
 *   Live Web Analytics
 *   Analytics & Dashboards
 *   Single Customer Profile
 *   Real-time APIs


SMART ENGAGEMENTS:

 *  Campaign Automation
 *   Personalization
 *   Delivery Optimization

See all features


EASY INTEGRATIONS WITH TOP PLATFORMS


See Full List of Integrated Apps & More >


YOU DON'T NEED ANY CUSTOMER ENGAGEMENT SOFTWARE.

You need the one that can deliver consistent business results. This is where we
come in.

Grow Your Business


HANDY OMNICHANNEL CUSTOMER ENGAGEMENT RESOURCES

Find useful resources like eCommerce guides, best practices and case studies of
successful enterprises.
Nailing your summer marketing
READ ON
How to choose the ideal retail customer engagement platform?
GET INSIGHTS
How Gap scaled to over 3000 stores?
READ ARTICLE


FAQ ABOUT CONTACTPIGEON’S OMNICHANNEL CUSTOMER ENGAGEMENT PLATFORM


WHAT IS AN OMNICHANNEL CUSTOMER EXPERIENCE (CX)?

The omnichannel customer experience is the process of unifying separate
touchpoints along the customer journey with the aim of providing a seamless
connection between the customer and the brand. Every available channel is
interconnected, allowing the customer to change from one to the other without
creating friction.


WHAT IS AN OMNICHANNEL CUSTOMER ENGAGEMENT PLATFORM?

An omnichannel customer engagement platform is a tool that enables brands to
enable seamless communications and meaningful engagements between their
customers through different interchangeable channels. This strategy is
eliminating silos and streamlines the interactions across different touchpoints
while allowing the brand to manage all available channels through a single
platform.


HOW IS CONTACTPIGEON’S OMNICHANNEL CUSTOMER ENGAGEMENT PLATFORM DIFFERENT FROM
THE COMPETITION?

ContactPigeon’s omnichannel customer engagement platform differs from the
competition, as it is one of the few marketing automation platforms that is
designed specifically for the retail and eCommerce industry. The solution is
designed to maximize conversions and unify the customer journey, both online and
offline.


WHAT RETAIL-ONLY FEATURES DOES CONTACTPIGEON SUPPORT THAT MAKES IT THE IDEAL
CUSTOMER ENGAGEMENT PLATFORM FOR RETAILERS?

ContactPigeon’s 2-way QR Code patented technology was created in order to
provide a true omnichannel experience and bridge the gap between the online
consumer buying experience with the brick-and-mortar shop. The platform gathers
data from different sources to create a 360o customer profile and create
targeted campaigns that will increase retention and brand loyalty.


HOW DIFFICULT IS CONTACTPIGEON’S OMNICHANNEL CUSTOMER ENGAGEMENT PLATFORM TO
USE?

All the features of the platform have simple, drag-n-drop builders plus a big
library of templates to help any marketer launch any campaign as fast as
possible, without needing advanced tech skills. What is more, at ContactPigeon
we offer training and responsive support right from the start, both through the
onboarding process and the collaboration in general.


IS CONTACTPIGEON’S PLATFORM LEGAL AND GDPR-COMPLIANT?

Yes, ContactPigeon’s omnichannel platform complies with the GDPR regulations.
The solution’s features include GDPR-compliant opt-ins, so you can create
hassle-free campaigns in seconds.


CAN CONTACTPIGEON HELP MY COMPANY WITH THE INTEGRATION?

Of course. After signing up with ContactPigeon, a team of account executives and
customer success specialists will walk you through the integration process.


HOW CAN I LEARN MORE ABOUT THE PRICING OF CONTACTPIGEON’S OMNICHANNEL CUSTOMER
ENGAGEMENT PLATFORM?

In order to learn more about the ContactPigeon pricing, we recommend asking for
a custom quote from our Sales Team. Book a free consultation now and discover
how we can help you grow your business in innovative and affordable ways,
according to your individual needs.


AS FEATURED IN



PLATFORM

 * Marketing Automation
 * Segmentation
 * Omnichannel Chat
 * Email
 * On-Site Retargeting
 * Live Web Analytics
 * Dashboards

INTEGRATIONS

 * Shopify
 * BigCommerce
 * Magento
 * WooCommerce
 * NopCommerce
 * All Integrations

RESOURCES

 * Blog
 * Support
 * Developer Center
 * Contact Us

COMPANY

 * About
 * Careers
 * Brand Assets
 * Partners

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 * Privacy Policy
 * Terms of Use



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