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   DIY print management server for everyone

 * PaperCut Pocket
   
   Cloud print management solution for businesses with simple needs

 * Compare features
   
   PaperCut Product Suite comparison

Free tools

 * PaperCut Mobility Print
   
   A free Google Cloud Print alternative

 * PaperCut QRdoc
   
   The power of digital documents – on paper

 * PaperCut Views
   
   Real-time print analytics, insights and forecasts

Sustainability

 * PaperCut Grows
   
   Grow your sustainability story.

In the percolator

 * Projects in beta
   
   Features in progress

Popular Features

 * Print rooms
   
   Track and manage all your printing activity

 * Forest Positive Printing
   
   Go further than waste reduction

 * Print Deploy
   
   Print queues made easy

 * Microsoft Universal Print
   
   Take control of your Universal Print environment

Speak with sales
Solutions

For industries

 * High School / K-12
   
   Protect student information, cut costs, reduce waste

 * Higher Education
   
   Easy printing for coworking and serviced offices

 * Healthcare
   
   Safeguard patient information with compliance features

 * Local Government
   
   Reduce budget spend while increasing compliance

 * Legal
   
   Secure confidential client info and assign costs

 * Small to medium business
   
   Grow your business while reducing costs

 * Large Enterprise
   
   Protect your systems, information, and future growth

 * Coworking
   
   Easy printing for coworking and serviced offices

 * Life Sciences
   
   Protect your intellectual property and reduce your costs

What our customers say



“Sustainability is very important to Google nowadays,” says Ofer. “So the idea
that we could literally save paper on printing was appealing to us from the
get-go.”

Ofer Bar-Zakai, Google, US

 * Customer Stories
   
   100 million delighted users and counting. Read their stories

 * Testimonials
   
   Quotes written by our own customers

Speak with sales
Resources

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 * Easy printing
   
   We’ve simplified printing for you and your end-users

 * Cloud and print
   
   Review our full suite of management solutions for cloud

 * Waste control
   
   Explore why this should be important to everyone

 * Scanning
   
   We’ve made scanning easier and more secure

 * Overview
   
   Explore all our products, and find real-world examples

Popular Resources

 * Grid® Report for Print Management | Fall 2023
   
   

 * Complete Guide to Printing in Education
   
   

 * Get Print Resiliency and Security Without Servers
   
   

 * Securing Your Print System with PaperCut Whitepaper
   
   

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 * The end-to-end guide on setting up Find-Me Printing


THE END-TO-END GUIDE ON SETTING UP FIND-ME PRINTING


AVAILABLE TO CUSTOMERS ON:



This article demonstrates how to set up Find-Me Printing with PaperCut MF, the
edition of PaperCut that implements copier control when you have copiers running
the PaperCut embedded application. However, it’s also possible to set up Find-Me
Printing with PaperCut NG as well using QR Code Print Release.

This article is intended to complement our Find-Me printing section in the
manual. It’s important to understand the concept of Find-Me printing before
setting up a Find-Me environment.

This article includes a quick video showing you how to set up Find-Me printing,
as well as written step by step instructions for a PaperCut MF environment with
multiple MFDs.

Note
The following instructions pertain to configuring Find Me printing on a Windows
server. Click here for information on how to set up a Find-Me queue on a macOS
print server.


FIND-ME PRINTING SETUP VIDEO




1. CREATE AND TEST THE PRINT QUEUES ON THE SERVER

The first step is to log onto your print server and create print queues for each
of printers and copiers in question and then fully test printing on them to make
sure they function as expected. Chances are, you already have a print server
where these are set up. So long as PaperCut is installed on this print server
these printers will appear in the admin interface.

The next step will be to create the Virtual Print Queue, also known as a Find-Me
Print Queue, on the same server.


2. CREATE THE FIND-ME QUEUE ON THE SERVER

Once the print queues are working and being tracked by PaperCut we need to
create an additional print queue, this will be the Virtual Queue used for
Find-Me printing. This new queue is created exactly the same way as the regular
print queues and should be tested that it is working as intended before
proceeding with making the queue virtual. In example we call our Find-Me virtual
print queue Windows Konica Virtual Queue.

 1. Log into your Windows Print server, click on the Start button, type
    printmanagement.msc and hit the enter key to open the Print Management
    Console.
 2. Select Printers, click Action, and then choose Add Printer… to launch the
    Network Printer Installation Wizard.
 3. Select Create a new port and add a new printer.
 4. Then enter a Port Name of “nul” and click OK. (Yes, you read that right.)
 5. Choose a driver* for your Find-Me print queue and click Next.
 6. Pick a name for your Find-Me Print queue and click Next.
 7. Confirm the details and click Next to create your Find-Me Printer on your
    print server.

The next section will walk you through logging into PaperCut to configure
Find-Me Printing.

Note
What driver should I pick for my Find-Me Print queue? When choosing a driver, we
recommend testing a driver that is compatible with all of the printers in your
fleet. Many printer manufacturers have Universal drivers. For environments with
diverse makes and models of printers, we recommend the PaperCut Global Print
Driver which will work with most printers which supports PostScript. We also
describe this topic in detail in our article Common Questions about Find-Me
Printing.


3. CONFIGURE THE FIND-ME QUEUE IN PAPERCUT

Next login to the PaperCut MF admin interface and go to the printers tab. You
should see the two print queues for the MFDs and an extra queue that will be a
virtual queue.

For this example our three print queues are called:

 1. Windows Konica Minolta 501 Library
 2. Windows Konica Minolta 501 1st Floor
 3. Windows Konica Virtual Queue

This is how they look in the PaperCut Admin interface:



Select the print queue you wish to be the virtual queue, in this example it is
Windows Konica Virtual Queue. This is the print queue everyone in your
organisation will print to. It is important to give it a sensible name when
sharing it so end users do not become confused.

1. Navigate to Printers → find-me-queue → Summary in the PaperCut administration
interface. Change the Queue type option to This is a virtual queue (jobs will be
redirected to a different queue) as per this screenshot:



2. Once the queue is setup as a virtual queue a new option box appears allowing
you to select the print queues print jobs will be forwarded to. This is where
you select the normal print queues associated with the devices in the Find-Me
setup. The screen shot shows both destination queues selected as queues the
virtual can forward print jobs to:



3. At this stage we also want to enable the option to Enable hold/release queue

4. We also need to set the Release mode to User release (the default). This
ensures that jobs are held in the virtual queue and not automatically forwarded
to one of the destination queues.

This is what the print queues look like now one of them is setup to be a virtual
queue; notice the “(virtual)” after the virtual print queue’s name:



So to go over what we have done here:

 1. Created and tested print queues for each MFD in the find-me environment
 2. Created a new print queue and configured it to be a virtual queue within
    PaperCut MF
 3. Selected the print queues associated with the MFDs as the destination queues
    the virtual queue is allowed to forward print jobs to.

The following shows my virtual queue setup in PaperCut MF:



Using the above settings means that users will print to one print queue (the
virtual print queue), the jobs will be held in the print queue, and then when
released they will be moved over to the destination print queues associated with
the physical device or copier that the user is releasing them from (the MFD).

Now that we have everyone printing to our virtual Find-Me queue and our jobs
being paused for hold/release, we need a way to release those print jobs…


4. CONFIGURE THE DEVICE IN PAPERCUT

Okay, we are nearly done! The next step is to configure our Konica MFDs to look
for print jobs on the virtual queues and then release them on the MFD the user
is logged into. In this example we will assume that the PaperCut MF embedded
software is already installed and up and running on the Konicas.

Navigate to the Devices tab in the PaperCut MF administration console and select
one of the Konica MFDs. In this example we will be configuring the Library
Konica MFD first.

Note
It’s important to remember that the devices tab in PaperCut MF is used to
control the copy and print release functionality of a MFD. The printers tab is
just for the print queue side of the equation; an MFD may have multiple
functions, but from the print server’s perspective, it’s simply a print queue.

To configure the Library machine to view print jobs from the virtual queue and
release them on the Library machine you need to:

 1. Scroll down the Summary subtab to the Print Release section and select
    Enable print release.
 2. Under This device will display jobs for release from the selected source
    queues:, select the virtual queue. If the print queue configuration steps
    have been followed, the virtual queue should appear neatly under a Virtual
    with Hold/Release heading; this makes it easy to find print queues which are
    configured validly for Find-Me printing. When a user authenticates at the
    MFD the machine will display the users jobs sitting paused in the selected
    virtual queue:
 3. Tick the Enable find me printing support selection box:
 4. On the When released, jobs will be redirected to: drop down choose This
    device (single queue) (the default)
 5. On the Select the destination queue: drop down choose the print queue
    associated with the device. Where possible, PaperCut MF will recommend print
    queues which appear to match the device under a Suggested heading. For this
    example, the match is with the Windows Konica Minolta 501 Library queue:

The Find-Me workflow - in simple terms.

 1. A user will print to the virtual queue (they will just see it as a normal
    print queue)
 2. The job will be held in the queue
 3. The user will login to the MFD
 4. The MFD will look at the virtual queue for any print jobs for that user
 5. User selects a print job (or all of them)
 6. Print jobs will be printed from the MFD they are logged into.

How it all looks:




5. CONFIGURE ADDITIONAL DEVICES

In this example we have two MFDs, one Library (already setup) and the other is
on the 1st floor. We would configure the 1st floor MFD much the same, e.g. set
it to look at the virtual queue, but tell it to release on the Windows Konica
Minolta 501 1st Floor print queue, which should be Suggested by PaperCut MF
based on the detected relationship between the matching print queue and device.
This would give us a working Find-Me setup, wherein users can print to one
central virtual queue, and release from any of the available MFDs.


STILL HAVE QUESTIONS?

Let us know! We love chatting about what’s going on under the hood. Feel free to
leave a comment below or visit our Support Portal for further assistance.

--------------------------------------------------------------------------------

Categories: How-to Articles , Find Me Printing , Installing, Uninstalling and
Migrating

--------------------------------------------------------------------------------

Keywords: secure printing , secure print release , find-me printing , findme ,
mf-only


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Last updated November 24, 2023

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