Submitted URL: https://helpdesk.ri.org/
Effective URL: https://helpdesk.ri.org/support/home
Submission: On October 14 via automatic, source certstream-suspicious

Summary

This website contacted 12 IPs in 2 countries across 9 domains to perform 28 HTTP transactions. The main IP is 34.239.210.104, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.ri.org.
TLS certificate: Issued by Let's Encrypt Authority X3 on August 15th 2020. Valid for: 3 months.
This is the only time helpdesk.ri.org was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 34.239.210.104 14618 (AMAZON-AES)
5 99.86.7.18 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 99.86.243.59 16509 (AMAZON-02)
3 99.86.7.88 16509 (AMAZON-02)
4 99.86.243.31 16509 (AMAZON-02)
1 52.216.205.5 16509 (AMAZON-02)
2 99.86.245.191 16509 (AMAZON-02)
1 99.86.243.116 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 151.101.14.110 54113 (FASTLY)
2 162.247.242.20 23467 (NEWRELIC-...)
28 12
Domain Requested by
5 assets8.freshservice.com helpdesk.ri.org
assets8.freshservice.com
4 helpdesk.ri.org 1 redirects helpdesk.ri.org
2 bam.nr-data.net js-agent.newrelic.com
2 fonts.gstatic.com fonts.googleapis.com
2 dzvv3qu02a8s8.cloudfront.net helpdesk.ri.org
2 assets7.freshservice.com helpdesk.ri.org
2 assets1.freshservice.com helpdesk.ri.org
2 assets9.freshservice.com helpdesk.ri.org
1 js-agent.newrelic.com helpdesk.ri.org
1 assets10.freshservice.com helpdesk.ri.org
1 rts-static-prod.freshworksapi.com helpdesk.ri.org
1 assets4.freshservice.com helpdesk.ri.org
1 assets2.freshservice.com helpdesk.ri.org
1 s3.amazonaws.com helpdesk.ri.org
1 assets5.freshservice.com helpdesk.ri.org
1 fonts.googleapis.com helpdesk.ri.org
28 16

This site contains links to these domains. Also see Links.

Domain
support.freshservice.com
Subject Issuer Validity Valid
helpdesk.ri.org
Let's Encrypt Authority X3
2020-08-15 -
2020-11-13
3 months crt.sh
*.freshservice.com
Amazon
2020-10-05 -
2021-11-06
a year crt.sh
upload.video.google.com
GTS CA 1O1
2020-09-22 -
2020-12-15
3 months crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2
2020-08-04 -
2021-08-09
a year crt.sh
*.cloudfront.net
DigiCert Global CA G2
2020-05-26 -
2021-04-21
a year crt.sh
freshworksapi.com
Amazon
2020-01-31 -
2021-02-28
a year crt.sh
*.gstatic.com
GTS CA 1O1
2020-09-22 -
2020-12-15
3 months crt.sh
f4.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3
2020-10-13 -
2021-05-07
7 months crt.sh
*.nr-data.net
DigiCert SHA2 Secure Server CA
2020-02-05 -
2022-02-08
2 years crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.ri.org/support/home
Frame ID: 9D25F9FF8C442BD6FD819D5725652B5F
Requests: 28 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://helpdesk.ri.org/ HTTP 302
    https://helpdesk.ri.org/support/home Page URL

Page Statistics

28
Requests

100 %
HTTPS

17 %
IPv6

9
Domains

16
Subdomains

12
IPs

2
Countries

824 kB
Transfer

2144 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.ri.org/ HTTP 302
    https://helpdesk.ri.org/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

28 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.ri.org/support/
Redirect Chain
  • https://helpdesk.ri.org/
  • https://helpdesk.ri.org/support/home
34 KB
14 KB
Document
General
Full URL
https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.239.210.104 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-239-210-104.compute-1.amazonaws.com
Software
/
Resource Hash
f78a1aba46e6e25f377b0dc47f44858e9183e6058d33b82e2a8ac0796d87a05d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
helpdesk.ri.org
:scheme
https
:path
/support/home
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status
200 200 OK
date
Wed, 14 Oct 2020 04:16:24 GMT
content-type
text/html; charset=utf-8
cache-control
max-age=0, private, must-revalidate
x-ratelimit-limit
1800
x-ratelimit-reset
141020051624
strict-transport-security
max-age=31536000;
x-ratelimit-remaining
1799
x-xss-protection
1; mode=block
x-request-id
95826cd8-e7e2-416c-bf50-ad64e1d2e641
etag
W/"4c0a93c4744b528e8fe62f8f666ec79d"
x-runtime
0.017211
x-content-type-options
nosniff
content-encoding
gzip
x-envoy-upstream-service-time
19

Redirect headers

status
302 302 Found
date
Wed, 14 Oct 2020 04:16:24 GMT
content-type
text/html; charset=utf-8
location
https://helpdesk.ri.org/support/home
cache-control
no-cache, no-store, max-age=0, must-revalidate
strict-transport-security
max-age=31536000;
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
c155ec01-30d4-4993-b1ae-37930f4f575e
x-runtime
0.009800
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
x-envoy-upstream-service-time
12
portal_utils-cd3bd391c51778cd35ba886966857d11d600c1f323e5d7240efe2d45e8ea10b9.css
assets8.freshservice.com/assets/cdn/
196 KB
64 KB
Stylesheet
General
Full URL
https://assets8.freshservice.com/assets/cdn/portal_utils-cd3bd391c51778cd35ba886966857d11d600c1f323e5d7240efe2d45e8ea10b9.css
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.7.18 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-18.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
cd3bd391c51778cd35ba886966857d11d600c1f323e5d7240efe2d45e8ea10b9

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 22 Sep 2020 10:16:47 GMT
content-encoding
gzip
age
1879178
x-cache
Hit from cloudfront
status
200
content-length
65175
last-modified
Tue, 22 Sep 2020 07:38:19 GMT
server
AmazonS3
etag
"873a124f48e1aa039d29ddb233883cc5"
content-type
text/css
via
1.1 c26b8e74df43cd99786e716221463d0c.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
x-amz-cf-id
T4zZfVr2OMwicGUuGoPattQKM7a4btJVEzWR5kis_oZUsUy-RzSGgw==
expires
Wed, 22 Sep 2021 13:38:18 GMT
theme.css
helpdesk.ri.org/support/
510 KB
95 KB
Stylesheet
General
Full URL
https://helpdesk.ri.org/support/theme.css?v=FS921581172227
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.239.210.104 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-239-210-104.compute-1.amazonaws.com
Software
/
Resource Hash
7b9a078023eb6d7c93e9dba6123f8ee1f6b75465b5f44119a99e4883e0fd4da2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 14 Oct 2020 04:16:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
status
200, 200 OK
x-envoy-upstream-service-time
23
strict-transport-security
max-age=31536000;
x-xss-protection
1; mode=block
x-request-id
77167492-72ab-4a3d-a289-a097dec247f0
x-runtime
0.020865
x-frame-options
SAMEORIGIN
etag
W/"e6431a3671101c76736324c0042904d6"
x-ratelimit-remaining
999
content-type
text/css; charset=utf-8
cache-control
max-age=5184000, public
x-ratelimit-reset
141020051624
x-ratelimit-limit
1000
css
fonts.googleapis.com/
9 KB
937 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:820::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
a43df0e1f774872a9adf87747c284c406f8b6b5c78a84a03a88a55d545bc2ff6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
status
200
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 14 Oct 2020 04:16:24 GMT
server
ESF
date
Wed, 14 Oct 2020 04:16:24 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 14 Oct 2020 04:16:24 GMT
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets8.freshservice.com/assets/cdn/
10 KB
4 KB
Script
General
Full URL
https://assets8.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.7.18 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-18.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 10 Sep 2020 00:22:13 GMT
content-encoding
gzip
age
2951652
x-cache
Hit from cloudfront
status
200
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
content-type
application/javascript
via
1.1 c26b8e74df43cd99786e716221463d0c.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
x-amz-cf-id
5SeVaCG1xU2-_rlo44mLgygU9kQi1VtwhUjMQy0WPOM6KG0BLG8UJA==
expires
Wed, 10 Jun 2020 11:14:11 GMT
en-835f79e1f675ba36ae0db2b5a325976e323242d0ebd85789312fa6fa44ae8146.js
assets9.freshservice.com/assets/cdn/i18n/
148 KB
42 KB
Script
General
Full URL
https://assets9.freshservice.com/assets/cdn/i18n/en-835f79e1f675ba36ae0db2b5a325976e323242d0ebd85789312fa6fa44ae8146.js
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.243.59 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-243-59.vie50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
835f79e1f675ba36ae0db2b5a325976e323242d0ebd85789312fa6fa44ae8146

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 08 Oct 2020 10:51:20 GMT
content-encoding
gzip
age
494705
x-cache
Hit from cloudfront
status
200
content-length
42577
last-modified
Wed, 07 Oct 2020 13:56:11 GMT
server
AmazonS3
etag
"1b764684276a9c4fe610c8bbbdc7b530"
content-type
application/javascript
via
1.1 ccc2e147947b6e1dcaa206a56faa4bb5.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
VIE50-C1
accept-ranges
bytes
x-amz-cf-id
4Aukxmd9wgl0fZBqDfjMKjjw9BNCz80OfWlpZ33AsjxlzDrudQrMRg==
expires
Thu, 07 Oct 2021 19:56:10 GMT
portal_head-9a3b306921fb77d4b9065f838f72059e9508efbcfde05cea26ff2bc7a29c4211.js
assets5.freshservice.com/assets/cdn/
282 KB
91 KB
Script
General
Full URL
https://assets5.freshservice.com/assets/cdn/portal_head-9a3b306921fb77d4b9065f838f72059e9508efbcfde05cea26ff2bc7a29c4211.js
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.7.88 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-88.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9a3b306921fb77d4b9065f838f72059e9508efbcfde05cea26ff2bc7a29c4211

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 27 Sep 2020 00:07:06 GMT
content-encoding
gzip
age
1483758
x-cache
Hit from cloudfront
status
200
content-length
93042
last-modified
Thu, 03 Sep 2020 07:44:29 GMT
server
AmazonS3
etag
"88531a700c0df8f6029c13c7899ccc9c"
content-type
application/javascript
via
1.1 87b272b7d9b97f38da15c91c833c3292.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
x-amz-cf-id
G3BA5b8XraQgjJKz54QPV5pFTmC5Z4QXOqmGNDAPH-PMDSyki46vPA==
expires
Fri, 03 Sep 2021 13:44:27 GMT
redactor-8fb2dee669e45cbfdbc2e1195d5e201696467b047b8fdc723331544adf237482.js
assets8.freshservice.com/assets/cdn/
94 KB
25 KB
Script
General
Full URL
https://assets8.freshservice.com/assets/cdn/redactor-8fb2dee669e45cbfdbc2e1195d5e201696467b047b8fdc723331544adf237482.js
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.7.18 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-18.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
8fb2dee669e45cbfdbc2e1195d5e201696467b047b8fdc723331544adf237482

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 27 Sep 2020 01:16:01 GMT
content-encoding
gzip
age
1479624
x-cache
Hit from cloudfront
status
200
content-length
25399
last-modified
Wed, 09 Sep 2020 10:49:18 GMT
server
AmazonS3
etag
"e9491317860817533a99c2307939edf2"
content-type
application/javascript
via
1.1 c26b8e74df43cd99786e716221463d0c.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
x-amz-cf-id
tGa3_SqlUHVDf83Iowws4y5s79A6iy4JgsKUPQDmoYL2pmcYNIl6hQ==
expires
Thu, 09 Sep 2021 16:49:17 GMT
syntaxhighlighter-7d666d44ef5e79e6010f7d00e3ec04799f39c1d7b71371b50f29b8fcb949146e.js
assets1.freshservice.com/assets/cdn/
51 KB
17 KB
Script
General
Full URL
https://assets1.freshservice.com/assets/cdn/syntaxhighlighter-7d666d44ef5e79e6010f7d00e3ec04799f39c1d7b71371b50f29b8fcb949146e.js
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.243.31 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-243-31.vie50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d666d44ef5e79e6010f7d00e3ec04799f39c1d7b71371b50f29b8fcb949146e

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 29 Sep 2020 06:16:44 GMT
content-encoding
gzip
age
1288781
x-cache
Hit from cloudfront
status
200
content-length
16660
last-modified
Tue, 25 Feb 2020 14:25:32 GMT
server
AmazonS3
etag
"ca71196ee9d35e0f07b66addf749a8f3"
content-type
application/javascript
via
1.1 bb014bef6518ccd6aad6b497f5e9c1d2.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
VIE50-C1
accept-ranges
bytes
x-amz-cf-id
vUwQSxFidDhB5QogQFEiaBHIoKzuFu-v2zJl-VdM6qGmuGkcGAm8ew==
expires
Wed, 24 Feb 2021 20:25:31 GMT
RI-Logo-Asterisk_240x240.png
s3.amazonaws.com/cdn.freshservice.com/data/helpdesk/attachments/production/15002148255/logo/
7 KB
7 KB
Image
General
Full URL
https://s3.amazonaws.com/cdn.freshservice.com/data/helpdesk/attachments/production/15002148255/logo/RI-Logo-Asterisk_240x240.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIDQH3JYDERX5MLGQ%2F20201013%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20201013T062601Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=7735d831883f8a9d78edadee4a606d3ec3d820866a9ab2bb496393a6f28a0913
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
HTTP/1.1
Security
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x-amz-server-side-encryption
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Security
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Server
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content-encoding
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H2
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99.86.243.59 Seattle, United States, ASN16509 (AMAZON-02, US),
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content-encoding
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URL: https://helpdesk.ri.org/support/home
Protocol
H2
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TLS 1.3, , AES_128_GCM
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99.86.243.31 Seattle, United States, ASN16509 (AMAZON-02, US),
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User-Agent
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content-encoding
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H2
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TLS 1.3, , AES_128_GCM
Server
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Software
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Response headers

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content-encoding
gzip
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server
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Protocol
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User-Agent
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Response headers

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content-encoding
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server
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Server
99.86.243.31 Seattle, United States, ASN16509 (AMAZON-02, US),
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Response headers

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content-encoding
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x-cache
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660
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server
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171 KB
171 KB
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Full URL
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Protocol
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Server
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Software
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User-Agent
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Protocol
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Response headers

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cache-control
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server
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TLS 1.3, , AES_128_GCM
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server
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Response headers

date
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server
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*
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
11016
x-xss-protection
0
expires
Wed, 13 Oct 2021 21:52:58 GMT
icon-sd62862eeba-0ea55fdc2398938d763505314cc205f28413628df525a33f44e7a419dbcc3d2e.png
assets8.freshservice.com/assets/cdn-ignored/sprites/portal/
53 KB
54 KB
Image
General
Full URL
https://assets8.freshservice.com/assets/cdn-ignored/sprites/portal/icon-sd62862eeba-0ea55fdc2398938d763505314cc205f28413628df525a33f44e7a419dbcc3d2e.png
Requested by
Host: assets8.freshservice.com
URL: https://assets8.freshservice.com/assets/cdn/portal_utils-cd3bd391c51778cd35ba886966857d11d600c1f323e5d7240efe2d45e8ea10b9.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.7.18 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-18.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0ea55fdc2398938d763505314cc205f28413628df525a33f44e7a419dbcc3d2e

Request headers

Referer
https://assets8.freshservice.com/assets/cdn/portal_utils-cd3bd391c51778cd35ba886966857d11d600c1f323e5d7240efe2d45e8ea10b9.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 27 Sep 2020 05:42:26 GMT
via
1.1 c26b8e74df43cd99786e716221463d0c.cloudfront.net (CloudFront)
last-modified
Wed, 11 Mar 2020 09:27:06 GMT
server
AmazonS3
age
1463639
etag
"430480ff98755d50d2c2f562883d62a9"
x-cache
Hit from cloudfront
content-type
image/png
status
200
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
content-length
54737
x-amz-cf-id
tDgoYEoZCK91U2ykM-v3QRuRkXlButzKIFeBhDAB2kpG6hDq6pZENg==
expires
Wed, 17 Feb 2021 13:43:31 GMT
KFOkCnqEu92Fr1Mu51xIIzIXKMny.woff2
fonts.gstatic.com/s/roboto/v20/
12 KB
13 KB
Font
General
Full URL
https://fonts.gstatic.com/s/roboto/v20/KFOkCnqEu92Fr1Mu51xIIzIXKMny.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
Protocol
H3-Q050
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:819::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
3be0a916496d7936bb83ce60a4de9f10ef400f16c38e7dd7c65449c795e7739b
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://helpdesk.ri.org
Referer
https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 11 Oct 2020 17:16:03 GMT
x-content-type-options
nosniff
last-modified
Wed, 24 Jul 2019 01:19:00 GMT
server
sffe
age
212421
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
12680
x-xss-protection
0
expires
Mon, 11 Oct 2021 17:16:03 GMT
glyphs_c7dfce7ead4fb56943a5afc8c79c999c.woff
helpdesk.ri.org/assets/
55 KB
55 KB
Font
General
Full URL
https://helpdesk.ri.org/assets/glyphs_c7dfce7ead4fb56943a5afc8c79c999c.woff
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/theme.css?v=FS921581172227
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.239.210.104 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-239-210-104.compute-1.amazonaws.com
Software
/
Resource Hash
f016ec5a1e9e97e569d47e9406f064edbfcb8b07e6e3818af3a1eec12aa7f998

Request headers

Origin
https://helpdesk.ri.org
Referer
https://helpdesk.ri.org/support/theme.css?v=FS921581172227
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 14 Oct 2020 04:16:25 GMT
last-modified
Tue, 13 Oct 2020 07:08:21 GMT
etag
"5f855265-db00"
content-type
application/font-woff
status
200
cache-control
max-age=315360000
x-envoy-upstream-service-time
0
accept-ranges
bytes
content-length
56064
expires
Sat, 12 Oct 2030 04:16:25 GMT
nr-1184.min.js
js-agent.newrelic.com/
27 KB
11 KB
Script
General
Full URL
https://js-agent.newrelic.com/nr-1184.min.js
Requested by
Host: helpdesk.ri.org
URL: https://helpdesk.ri.org/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.14.110 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
780861f2ab29c0144055244696561fb0306c8cb3cb7f548f9105c763b0e91f77

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 14 Oct 2020 04:16:25 GMT
content-encoding
gzip
x-amz-request-id
56EA6FC207045B4A
x-cache
HIT
status
200
content-length
10624
x-amz-id-2
uuJq8l4/GQY+JgvDjzOrYyBmMFeI+giKQUxO070uUoDDC3xFCWuCaTfbc4ynBcc3qgltYSdwh7A=
x-served-by
cache-fra19125-FRA
last-modified
Mon, 28 Sep 2020 16:34:45 GMT
server
AmazonS3
x-timer
S1602648986.667698,VS0,VE0
etag
"3d7f312be60d08a2568e311e4762f3af"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
4196
ae6cf37624
bam.nr-data.net/1/
57 B
275 B
Script
General
Full URL
https://bam.nr-data.net/1/ae6cf37624?a=506389900,128906122,94325823&v=1184.ab39b52&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=1889&ck=1&ref=https://helpdesk.ri.org/support/home&qt=1&ap=17&be=636&fe=1743&dc=1447&perf=%7B%22timing%22:%7B%22of%22:1602648983807,%22n%22:0,%22r%22:0,%22re%22:457,%22f%22:457,%22dn%22:457,%22dne%22:457,%22c%22:457,%22ce%22:457,%22rq%22:458,%22rp%22:626,%22rpe%22:626,%22dl%22:629,%22di%22:1447,%22ds%22:1447,%22de%22:1463,%22dc%22:1743,%22l%22:1743,%22le%22:1744%7D,%22navigation%22:%7B%22rc%22:1%7D%7D&fp=1255&fcp=1255&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1184.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
162.247.242.20 San Francisco, United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
bam-8.nr-data.net
Software
/
Resource Hash
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Expires
Thu, 01 Jan 1970 00:00:00 GMT
Content-Length
57
Content-Type
text/javascript;charset=ISO-8859-1
ae6cf37624
bam.nr-data.net/events/1/
24 B
182 B
XHR
General
Full URL
https://bam.nr-data.net/events/1/ae6cf37624?a=506389900,128906122,94325823&v=1184.ab39b52&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=11889&ck=1&ref=https://helpdesk.ri.org/support/home
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1184.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
162.247.242.20 San Francisco, United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
bam-8.nr-data.net
Software
/
Resource Hash
0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer
https://helpdesk.ri.org/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
content-type
text/plain

Response headers

Access-Control-Allow-Origin
https://helpdesk.ri.org
Access-Control-Allow-Credentials
true
Content-Length
24
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

125 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes object| NREUM object| newrelic function| __nr_require object| I18n object| MODULE_NAME_PATTERN string| PROFILE_BLANK_THUMB_PATH string| PROFILE_BLANK_MEDIUM_PATH string| SPACER_IMAGE_PATH object| FILLER_IMAGES string| cloudfront_host_url function| $A function| $w function| $H function| $R function| log function| imgerror function| default_image_error function| layoutResize function| closeableFlash function| uniqueCodeGenerator function| escapeHtml function| unescapeHtml function| getParameterByName function| setCookie function| getCookie function| deleteCookie function| highlightHashLink function| handleEllipsis function| restrictCharLimitTextBox function| handleLookUpAutoComplete object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect object| isMobile function| delay number| flashTimeOut function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| html5 object| Modernizr object| PortalUtil function| $j function| highlight_code function| escape_tags function| _ object| $LAB function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname boolean| isI18defined object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| XRegExp object| SyntaxHighlighter object| portal object| LAB_URL_LIST object| DATE_FORMATS string| API_V2_PATH object| generic_form_builder object| gerenic_bot_node_builder object| AgentReqCommon function| getDateFormat function| loading_box function| update_requester_img function| changeCatalogImages function| datetime_pair_automation function| disablePrototypeJS object| pluginsToDisable object| OnboardingPublicFormUtils object| jQuery1830050970540144630094 object| Helpdesk function| DP_jQuery_1602648985077 object| Select2 function| moment function| add_csrf_token function| AvatarReader function| SetupSticky function| sideModal function| Spinner object| current_user_time_format object| Shortcuts undefined| io function| PUBSUBio function| RTS function| Iris object| JST object| App string| conv_tickets_url string| associate_asset_text undefined| portal_user object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
bam.nr-data.net
dzvv3qu02a8s8.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
helpdesk.ri.org
js-agent.newrelic.com
rts-static-prod.freshworksapi.com
s3.amazonaws.com
151.101.14.110
162.247.242.20
2a00:1450:4001:819::2003
2a00:1450:4001:820::200a
34.239.210.104
52.216.205.5
99.86.243.116
99.86.243.31
99.86.243.59
99.86.245.191
99.86.7.18
99.86.7.88
0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300
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7ebdbe706d8dc3ad8f0bfc2794604020662187a43571b92b38657a13ca606b6c
835f79e1f675ba36ae0db2b5a325976e323242d0ebd85789312fa6fa44ae8146
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9a3b306921fb77d4b9065f838f72059e9508efbcfde05cea26ff2bc7a29c4211
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cd3bd391c51778cd35ba886966857d11d600c1f323e5d7240efe2d45e8ea10b9
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1
d2fa16931844d32d5de3aed2291e46f96203521617ade7878898e95f49585ef4
ecc9aec8ee9e5bfe4ec36a10b0a821a34aecc6bc1d7cb95c2b2760e41b2c495b
f016ec5a1e9e97e569d47e9406f064edbfcb8b07e6e3818af3a1eec12aa7f998
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fa96d24ce7b1450189c0b0f6e52d3bf556579fea428a4d86c3e347ee5c4775ec