www.nbc.ca Open in urlscan Pro
23.197.133.222  Public Scan

Form analysis
0 forms found in the DOM

Text Content

RESPECTING YOUR PRIVACY

--------------------------------------------------------------------------------

With your consent, we and our partners may use optional technologies that
collect data from your device and your browsing habits. They will be used to:

 * Improve your browsing experience

 * Measure site traffic

 * Provide you with personalized offers

Note that certain technologies are mandatory to ensure the operation and
security of the sites.


For more details, consult our Digital data policy.

View our partners
PersonalizeRefuseAccept

 * Go to page content
 * Go to main menu
 * Sign in to my account

 * Personal
 * Business
 * Wealth Management
 * About Us

 * 
   Search
 * Help
 * Fr
 * Become a client
    * Personal
    * Business

 * 
   Sign in
   Online transactions
    * Personal
    * Business
    * Direct Brokerage
    * National Bank Financial
    * Natbank
    * Group Retirement Plans
    * Securities Custody
    * Private Banking 1859

 * Bank accounts
 * Credit cards
 * Borrowing
 * Mortgages
 * Savings and investments
 * Insurance
 * Advice


Sign in
Online transactions
 * Personal
 * Business
 * Direct Brokerage
 * National Bank Financial
 * Natbank
 * Group Retirement Plans
 * Securities Custody
 * Private Banking 1859

Close




LET’S RALLY BEHIND CANADIAN TENNIS


Teamwork is key, both in sports and in life. That’s why we’re committed to
supporting people and their communities to achieve their goals.


Discover our commitment

 



Already arrived in Canada?

Start this next chapter with personalized support and an account with no fixed
monthly fees for up to 3 years.

Discover your offer



Financial benefits for professionals 

You and your spouse could save more and take advantage of even more benefits.

Find your offer



Empowering young adults

First vacation, first car, first apartment and more. We’re by your side to help
make your goals a reality.

Open your financial toolbox




OUR BANKING SERVICES AT NATIONAL BANK

Mortgage


Credit cards


Accounts


Borrowing


Savings and investments



ADVICE FOR ALL THE BIG MOMENTS IN YOUR LIFE

You can’t put a price on peace of mind. Maintain or strengthen your financial
health with the help of our advice.


ENJOYING YOUR SUMMER GUILT-FREE

Between weekend BBQs, after-work dinners, and family vacations, the cost of
keeping the summer vibes going can quickly add up. See how you can keep enjoying
your summer without breaking the bank.


Plan, prepare, enjoy


BACK TO SCHOOL

Are you or your child starting their post-secondary education? You can count on
us to help answer your financial questions.

Extra credit readings


SET UP A SAVINGS PLAN

Do you have projects and ideas in mind? Make them a reality by adopting healthy
financial habits, like saving. Then invest and watch your savings grow.

Start saving


WE'RE HERE FOR YOU

Questions? All answers, no hassle


YOUR ONLINE BANK

Carry out most of your daily transactions quickly & easily.

 

Sign in





MESSAGE OUR VIRTUAL ASSISTANT

The answers to your questions, all in one step, 24/7.

 

Ask a question




OUR HELP CENTRE

All of our frequently asked questions in one place.
 

Visit our help centre



--------------------------------------------------------------------------------

Member of Canada Deposit Insurance Corporation (CDIC)



--------------------------------------------------------------------------------

Useful links

Change of address

Complaint settlement

Exchange rates


Interest rates

 

Help and contact


Contact us

Find a branch

Make an appointment

Help Centre

 

ABCs of security

Privacy and security

Fraud prevention

Privacy policy

Digital data policy

Identity theft and fraud prevention

Report wrongdoing

Lost or stolen card

 

Subsidiaries

National Bank Trust


National Bank Investments

Natbank


National Bank Financial

 

Divisions of National Bank Financial


National Bank Direct Brokerage


Private Banking 1859


National Bank Independent Network

 

 

News


Press releases

Financial news

Important notices - Personal

Important notices - Business

Careers 

Life at National Bank

All Jobs

Students and Internships

 



Terms of use   |   Accessibility plan   |   Accessibility Progress Report   | 
 Accessibility feedback process

© NATIONAL BANK OF CANADA. All rights reserved 2024.
® The NATIONAL BANK logo and POWERING YOUR IDEAS are registered trademarks of
National Bank of Canada.




Useful links




Change of address

Complaint settlement

Exchange rates


Interest rates

Help and contact




Contact us

Find a branch

Make an appointment

Help Centre

ABCs of security




Privacy and security

Fraud prevention

Privacy policy

Digital data policy

Identity theft and fraud prevention

Report wrongdoing

Lost or stolen card

Subsidiaries




National Bank Trust


National Bank Investments

Natbank


National Bank Financial

Divisions of National Bank Financial




National Bank Direct Brokerage


Private Banking 1859


National Bank Independent Network

News




Press releases

Financial news

Important notices - Personal

Important notices - Business

Careers




Life at National Bank

All Jobs

Students and Internships



Terms of use   |   Accessibility plan   |   Accessibility Progress Report   | 
 Accessibility feedback process

© NATIONAL BANK OF CANADA. All rights reserved 2024.
® The NATIONAL BANK logo and POWERING YOUR IDEAS are registered trademarks of
National Bank of Canada.






Back
Terms of use
National Bank’s virtual assistant

When using our Virtual Assistant Service (the "Chatbot"), you accept these Terms
of Use, which are subject to change without notice. Furthermore, you agree to
consult these Terms of Use from time to time and acknowledge that your
continuing use of the Chatbot means that you have accepted any changes that may
have been made. Your continued use of the Chatbot means that you’ve read,
understand and agree to these Terms of Use, the Terms of Use for our website,
our Online transaction services, and to our privacy policy. You also understand
any other agreements that you have with us will continue to apply when you use
the Chatbot.

1. Our Services and your responsibilities

The Chatbot is an automated service which is integrated into our online banking
platform.

The Chatbot is preprogrammed to answer general questions concerning the use of
our online banking platform solely for informational purposes. The Chatbot is
not able to answer questions on personal monetary transactions or products you
hold with us.

By using the Chatbot, you understand and agree that:

 * The Chatbot does not provide financial advice or financial planning services.
 * The Chatbot does not conduct any banking transactions.
 * The Chatbot may not be able to answer all your questions. Therefore, it may
   not be able to provide you with the information you require. You must judge
   whether the answer provided responds to your question accurately. In the case
   of uncertainty, a customer service representative would be happy to help you.
   You can call us toll free at 1-888-483-5628 or 514-394-5555.
 * The Chatbot is not a complaint service. You cannot use the Chatbot to file
   complaints. If you have any complaints, you can contact us at the number
   indicated above.
 * We monitor, record and store the discussion that you have with the Chatbot to
   improve our interactions with our clients.
 * You will not provide the Chatbot with any confidential, personal, or private
   information. For example, you will not provide the Chatbot with your login
   information, PIN or other personal banking information.

2. Limitation of Liability

You acknowledge that we won’t be liable for any losses or damages that you may
suffer as a result of your use of the Chatbot, including if the Chatbot is
unavailable for any reason.

We cannot guarantee that the results obtained via the Chatbot will be accurate
and reliable and that the answers provided will meet your expectations.

We will not be held liable for damages you incur as a result of:

 * Any delay, error, interruption or omission on our part or any other event
   beyond our control.
 * Any deficiency or technical error or any unavailability of our systems and
   wireless networks.
 * Your failure to meet any of your obligations.
 * Any amendment to or suspension, refusal or blockage of the Chatbot.
 * Any decision or measure you take in response to information and data obtained
   via the Chatbot.
 * Any other damages you may incur that are not caused by negligence on our
   part.

3. Language

You have requested that these Terms of Use, and related documents be drawn up in
English.

4. Governing Law

These Terms of Use are governed and must be interpreted in accordance with the
laws in force in the province or territory where you reside. If you reside
outside Canada, the laws in force and the courts of competent jurisdiction are
those of the province of Quebec.


VIRTUAL ASSISTANT