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ithelpdesk.h-wave.com Open in urlscan Pro
3.210.235.76  Public Scan

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URL: https://ithelpdesk.h-wave.com/
Submission: On August 05 via automatic, source certstream-suspicious — Scanned from CA
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 1 countries across 7 domains to perform 33 HTTP transactions. The main IP is 3.210.235.76, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is ithelpdesk.h-wave.com.
TLS certificate: Issued by R11 on August 5th 2024. Valid for: 3 months.
This is the only time ithelpdesk.h-wave.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 13 3.210.235.76 14618 (AMAZON-AES)
3 172.253.115.94 15169 (GOOGLE)
4 18.173.132.91 16509 (AMAZON-02)
1 142.251.16.94 15169 (GOOGLE)
1 18.238.49.79 16509 (AMAZON-02)
1 18.164.116.6 16509 (AMAZON-02)
2 151.101.194.217 54113 (FASTLY)
6 52.204.50.212 14618 (AMAZON-AES)
3 52.85.151.34 16509 (AMAZON-02)
2 172.66.0.145 13335 (CLOUDFLAR...)
33 10
13    3.210.235.76 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-210-235-76.compute-1.amazonaws.com
ithelpdesk.h-wave.com
3    172.253.115.94 (United States)

ASN15169 (GOOGLE, US)
PTR: bg-in-f94.1e100.net
www.recaptcha.net
4    18.173.132.91 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-132-91.jfk52.r.cloudfront.net
dash.freshworks.com
1    142.251.16.94 (Farmingdale, United States)

ASN15169 (GOOGLE, US)
PTR: bl-in-f94.1e100.net
www.gstatic.com
1    18.238.49.79 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-238-49-79.jfk52.r.cloudfront.net
fe-perf-assets.freshworks.com
1    18.164.116.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-164-116-6.jfk50.r.cloudfront.net
cdn.heapanalytics.com
2    151.101.194.217 (San Francisco, United States)

ASN54113 (FASTLY, US)
browser.sentry-cdn.com
6    52.204.50.212 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-204-50-212.compute-1.amazonaws.com
heapanalytics.com
3    52.85.151.34 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-85-151-34.iad89.r.cloudfront.net
avatar1.freshworks.com
2    172.66.0.145 (United States)

ASN13335 (CLOUDFLARENET, US)
rum.haystack.es
Apex Domain
Subdomains		 Transfer
13 h-wave.com
ithelpdesk.h-wave.com
17 KB
8 freshworks.com
dash.freshworks.com — Cisco Umbrella Rank: 160958
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 140695
avatar1.freshworks.com — Cisco Umbrella Rank: 73248
471 KB
7 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 5185
heapanalytics.com — Cisco Umbrella Rank: 4304
39 KB
3 recaptcha.net
www.recaptcha.net — Cisco Umbrella Rank: 1812
1 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 55365
2 sentry-cdn.com
browser.sentry-cdn.com — Cisco Umbrella Rank: 6607
17 KB
1 gstatic.com
www.gstatic.com
210 KB
33 7
Domain Requested by
13 ithelpdesk.h-wave.com 3 redirects dash.freshworks.com
browser.sentry-cdn.com
6 heapanalytics.com
4 dash.freshworks.com ithelpdesk.h-wave.com
dash.freshworks.com
3 avatar1.freshworks.com
3 www.recaptcha.net ithelpdesk.h-wave.com
www.gstatic.com
2 rum.haystack.es browser.sentry-cdn.com
2 browser.sentry-cdn.com dash.freshworks.com
1 cdn.heapanalytics.com ithelpdesk.h-wave.com
1 fe-perf-assets.freshworks.com ithelpdesk.h-wave.com
1 www.gstatic.com www.recaptcha.net
33 10

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
ithelpdesk.h-wave.com
R11		 2024-08-05 -
2024-11-03		 3 months crt.sh
misc.google.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M02		 2023-11-21 -
2024-12-19		 a year crt.sh
*.gstatic.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02		 2024-05-29 -
2025-06-26		 a year crt.sh
*.sentry-cdn.com
GlobalSign Atlas R3 DV TLS CA 2024 Q2		 2024-06-04 -
2025-07-06		 a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02		 2023-11-09 -
2024-12-08		 a year crt.sh
haystack.es
WE1		 2024-07-23 -
2024-10-21		 3 months crt.sh

This page contains 3 frames:

Primary Page: https://ithelpdesk.h-wave.com/
Frame ID: B40A6B3D0B1861930B6A4DE930F2A699
Requests: 30 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F&co=aHR0cHM6Ly9pdGhlbHBkZXNrLmgtd2F2ZS5jb206NDQz&hl=en&v=hfUfsXWZFeg83qqxrK27GB8P&size=invisible&cb=ljlmvhswgm74
Frame ID: 89B1637495F36F8875FB9DC4B1953686
Requests: 1 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/bframe?hl=en&v=hfUfsXWZFeg83qqxrK27GB8P&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F
Frame ID: 494189439768A535E3351C1379FF3702
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Freshworks - Login

Detected technologies

Overall confidence: 100%
Detected patterns
  • <script[^>]*src="[^"]*browser\.sentry\-cdn\.com/([0-9.]+)/bundle(?:\.tracing)?(?:\.min)?\.js
  • browser\.sentry\-cdn\.com/([0-9.]+)/bundle(?:\.tracing)?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • <[^>]+data-react
Overall confidence: 100%
Detected patterns
  • heap-\d+\.js
Overall confidence: 100%
Detected patterns
  • <div[^>]+class="g-recaptcha"
  • /recaptcha/api\.js

Page Statistics

33
Requests

91 %
HTTPS

0 %
IPv6

7
Domains

10
Subdomains

10
IPs

1
Countries

754 kB
Transfer

2102 kB
Size

4
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 17
  • https://ithelpdesk.h-wave.com/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_FAVICON HTTP 302
  • https://avatar1.freshworks.com/org/us/freshworks_dew_favicon.svg
Request Chain 23
  • https://ithelpdesk.h-wave.com/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_FAVICON HTTP 302
  • https://avatar1.freshworks.com/org/us/freshworks_dew_favicon.svg
Request Chain 27
  • https://ithelpdesk.h-wave.com/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_LOGO HTTP 302
  • https://avatar1.freshworks.com/org/us/freshworks_title_logo.svg

33 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
ithelpdesk.h-wave.com/ 		7 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://ithelpdesk.h-wave.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.210.235.76 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-210-235-76.compute-1.amazonaws.com
Software
fwe /
Resource Hash
fb01ea75f636f3176882c2294b4ed21d3ac56deb98468055962994adc50da915
Security Headers
Name Value
Content-Security-Policy script-src https: 'unsafe-eval' 'unsafe-inline'; worker-src blob: https: 'unsafe-eval' 'unsafe-inline'
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
content-encoding
gzip
content-security-policy
script-src https: 'unsafe-eval' 'unsafe-inline'; worker-src blob: https: 'unsafe-eval' 'unsafe-inline'
content-type
text/html
date
Mon, 05 Aug 2024 10:58:40 GMT
last-modified
Fri, 02 Aug 2024 07:21:00 GMT
nel
{ "report_to": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true}
permissions-policy
magnetometer=()
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshworks360"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
vary
Accept-Encoding
x-content-type-options
nosniff
x-envoy-upstream-service-time
4
x-frame-options
SAMEORIGIN
x-request-id
0d4d9271-757a-4230-b3ab-f330cfd04edc
x-trace-id
00-f604b0b3c1e968f7ecf23e7ea4460c49-0542ef207be7f9bd-00
api.js
www.recaptcha.net/recaptcha/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.recaptcha.net/recaptcha/api.js
Requested by
Host: ithelpdesk.h-wave.com
URL: https://ithelpdesk.h-wave.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.253.115.94 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
bg-in-f94.1e100.net
Software
GSE /
Resource Hash
bc1de389430bd61a395ca27f483c4a826f67834e46709b666bd2c63a5252c377
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://ithelpdesk.h-wave.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 05 Aug 2024 10:58:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=utf-8
cache-control
private, max-age=300
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
1; mode=block
expires
Mon, 05 Aug 2024 10:58:40 GMT
main.7c53019e.js
dash.freshworks.com/us/static/js/ 		1 MB
360 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://dash.freshworks.com/us/static/js/main.7c53019e.js
Requested by
Host: ithelpdesk.h-wave.com
URL: https://ithelpdesk.h-wave.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.132.91 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-132-91.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
524e49616079d5100cf4d40533ff46d4f028171bbe8ba4b28cbba9468677bd31
Security Headers
Name Value
Strict-Transport-Security max-age= 31536000; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://ithelpdesk.h-wave.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 02 Aug 2024 08:26:47 GMT
strict-transport-security
max-age= 31536000; includeSubdomains
x-content-type-options
nosniff
content-encoding
gzip
x-amz-cf-pop
JFK52-P2
age
268314
x-amz-server-side-encryption
AES256
via
1.1 e6b4dbead926e5325f87837a8678a68a.cloudfront.net (CloudFront)
x-cache
Hit from cloudfront
x-xss-protection
1; mode=block
last-modified
Fri, 02 Aug 2024 07:21:19 GMT
server
AmazonS3
etag
W/"ea32562fce3a8f4588adfd4ebac95e5c"
x-frame-options
DENY
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=31536000
x-amz-cf-id
IgBN6Neq4mM_JrbghRDyHWCn5T0qIiPX6VERHKU3Q8-Q47flsy3NZg==
main.2342a4dd.css
dash.freshworks.com/us/static/css/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://dash.freshworks.com/us/static/css/main.2342a4dd.css
Requested by
Host: ithelpdesk.h-wave.com
URL: https://ithelpdesk.h-wave.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.132.91 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-132-91.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
861e4a131e892de342b354fce749e4e770c83c246ef74047721b5854394cf7e8
Security Headers
Name Value
Strict-Transport-Security max-age= 31536000; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://ithelpdesk.h-wave.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 02 Aug 2024 07:21:25 GMT
strict-transport-security
max-age= 31536000; includeSubdomains
x-content-type-options
nosniff
content-encoding
gzip
x-amz-cf-pop
JFK52-P2
age
272236
x-amz-server-side-encryption
AES256
via
1.1 e6b4dbead926e5325f87837a8678a68a.cloudfront.net (CloudFront)
x-cache
Hit from cloudfront
x-xss-protection
1; mode=block
last-modified
Fri, 02 Aug 2024 07:21:17 GMT
server
AmazonS3
etag
W/"e973b79a9978a02dfa2a5e6d4e35a0b6"
x-frame-options
DENY
vary
Accept-Encoding
content-type
text/css
cache-control
max-age=31536000
x-amz-cf-id
boZxOws-Zld3Ijd0xB90GyG2PJiTlvdw-8ulXDEFh6bWEXhX1oME2Q==
recaptcha__en.js
www.gstatic.com/recaptcha/releases/hfUfsXWZFeg83qqxrK27GB8P/ 		531 KB
210 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.gstatic.com/recaptcha/releases/hfUfsXWZFeg83qqxrK27GB8P/recaptcha__en.js
Requested by
Host: www.recaptcha.net
URL: https://www.recaptcha.net/recaptcha/api.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.251.16.94 Farmingdale, United States, ASN15169 (GOOGLE, US),
Reverse DNS
bl-in-f94.1e100.net
Software
sffe /
Resource Hash
e96a5e1e04ee3d7ffd8118f853ec2c0bcbf73b571cfa1c710238557baf5dd896
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://ithelpdesk.h-wave.com/
Origin
https://ithelpdesk.h-wave.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 05 Aug 2024 10:32:50 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
1550
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
214556
x-xss-protection
0
last-modified
Mon, 29 Jul 2024 04:00:39 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Tue, 05 Aug 2025 10:32:50 GMT
analytics-2.0.0-beta.15.js
fe-perf-assets.freshworks.com/v2/ 		72 KB
72 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.15.js
Requested by
Host: ithelpdesk.h-wave.com
URL: https://ithelpdesk.h-wave.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.238.49.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-238-49-79.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a3de3c6544c6040346f4236d4c6585755d080ef1d1eb4b3b6f70df73aad501ab

Request headers

Referer
https://ithelpdesk.h-wave.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 29 Jul 2024 01:00:56 GMT
via
1.1 fb71bc40c2ca2e3f3af674bf6527ac8a.cloudfront.net (CloudFront)
last-modified
Mon, 20 Feb 2023 11:58:59 GMT
server
AmazonS3
x-amz-cf-pop
JFK52-P3
age
640665
etag
"b0eb9fcc6a08ffb17f6dcefa11ed8c25"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=31536000,public
accept-ranges
bytes
content-length
73491
x-amz-cf-id
lh4MWVuHnVh9oUuGjXBk4UWeYpDgxJKZ-q39bfyUkYDekuLYEGBwmg==
appInitPayload
ithelpdesk.h-wave.com/api/v2/organisations/-/ 		284 B
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://ithelpdesk.h-wave.com/api/v2/organisations/-/appInitPayload
Requested by
Host: dash.freshworks.com
URL: https://dash.freshworks.com/us/static/js/main.7c53019e.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.210.235.76 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-210-235-76.compute-1.amazonaws.com
Software
fwe /
Resource Hash
0c966a39b546374b375093b0661f1008d33d691f4d266be47a6b7a137aced279
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://ithelpdesk.h-wave.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 05 Aug 2024 10:58:41 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-xsrf-token
699325c4-7efb-488d-be3b-8a372a308c2c.mOTK6/mDQoZV6+ecdxX3tKKAf2VnSFt1xPGOpg5EpII=
content-encoding
gzip
nel
{ "report_to": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
41
grpc-metadata-content-type
application/grpc
x-request-id
c2cad7a3-bb18-4d86-ba13-79ff9da49432
grpc-metadata-grpc-accept-encoding
gzip
x-trace-id
00-874260aa20900035913842e8bdab8085-ba240a2af58fe1d4-00
server
fwe
traceparent
00-874260aa20900035913842e8bdab8085-3c7441043d3e2439-01
vary
Accept-Encoding
report-to
{ "group": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshworks360"}]}
content-type
application/json
heap-870388005.js
cdn.heapanalytics.com/js/ 		117 KB
38 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdn.heapanalytics.com/js/heap-870388005.js
Requested by
Host: ithelpdesk.h-wave.com
URL: https://ithelpdesk.h-wave.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.164.116.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-164-116-6.jfk50.r.cloudfront.net
Software
nginx / Express
Resource Hash
28d334ed0a4139023d301ab8b332c6942bb663107e5449a4e2d20b7d22dfd0f5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://ithelpdesk.h-wave.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 05 Aug 2024 10:56:48 GMT
content-encoding
br
via
1.1 c38cfac20df9757e670e782ca61768aa.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
x-amz-cf-pop
JFK50-P6
age
113
x-powered-by
Express
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
server
nginx
etag
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H2
Server
52.85.151.34 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Mon, 05 Aug 2024 01:59:04 GMT
via
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strict-transport-security
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heapanalytics.com/ 		37 B
260 B 		Image
General
Check archive.org
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Full URL
https://heapanalytics.com/h?a=870388005&u=436801409377223&v=3249676501809626&s=1262856224601500&b=web&tv=4.0&sp=d&sp=ithelpdesk.h-wave.com&sp=h&sp=%2F&sp=ts&sp=1722855521233&pp=d&pp=ithelpdesk.h-wave.com&pp=h&pp=%2F&pp=ts&pp=1722855521233&pp=t&pp=Freshworks&d0=ithelpdesk.h-wave.com&h0=%2F&ts0=1722855521245&t0=API%3A%20GET_ALL_PRODUCTS_SUCCESS&id0=732735900430689&k0=statusCode&k0=200&z0=0&st=1722855521246
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nginx /
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Referer
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Response headers

pragma
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strict-transport-security
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nginx
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private, no-cache, no-cache=Set-Cookie, proxy-revalidate
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heapanalytics.com/ 		37 B
260 B 		Image
General
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Full URL
https://heapanalytics.com/h?a=870388005&u=436801409377223&v=3249676501809626&s=1262856224601500&b=web&tv=4.0&sp=d&sp=ithelpdesk.h-wave.com&sp=h&sp=%2F&sp=ts&sp=1722855521233&pp=d&pp=ithelpdesk.h-wave.com&pp=h&pp=%2F&pp=ts&pp=1722855521233&pp=t&pp=Freshworks&d0=ithelpdesk.h-wave.com&h0=%2F&ts0=1722855521284&t0=API%3A%20GET_ALL_CLOUD_TYPES_SUCCESS&id0=6284683892069625&k0=statusCode&k0=200&z0=0&st=1722855521285
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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52.204.50.212 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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nginx /
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Referer
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Response headers

pragma
no-cache
date
Mon, 05 Aug 2024 10:58:41 GMT
strict-transport-security
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nginx
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private, no-cache, no-cache=Set-Cookie, proxy-revalidate
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heapanalytics.com/ 		37 B
261 B 		Image
General
Check archive.org
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Full URL
https://heapanalytics.com/h?a=870388005&u=436801409377223&v=3249676501809626&s=1262856224601500&b=web&tv=4.0&sp=d&sp=ithelpdesk.h-wave.com&sp=h&sp=%2F&sp=ts&sp=1722855521233&pp=d&pp=ithelpdesk.h-wave.com&pp=h&pp=%2F&pp=ts&pp=1722855521233&pp=t&pp=Freshworks&d0=ithelpdesk.h-wave.com&h0=%2F&ts0=1722855521286&t0=API%3A%20GET_ALLOWED_LOGIN_METHODS_SUCCESS&id0=3385776715752037&k0=statusCode&k0=200&z0=0&st=1722855521287
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H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.204.50.212 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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ec2-52-204-50-212.compute-1.amazonaws.com
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nginx /
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Name Value
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Referer
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Response headers

pragma
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strict-transport-security
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General
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Full URL
https://dash.freshworks.com/us/static/js/4411.5f2a322a.chunk.js
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AmazonS3 /
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Referer
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strict-transport-security
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server
AmazonS3
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h
heapanalytics.com/ 		37 B
260 B 		Image
General
Check archive.org
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Full URL
https://heapanalytics.com/h?a=870388005&u=436801409377223&v=8575217800711832&s=1262856224601500&b=web&tv=4.0&d=ithelpdesk.h-wave.com&h=%2Flogin&q=%3Fredirect_uri%3Dhttps%253A%252F%252Fithelpdesk.h-wave.com%252F&ts=1722855521313&t=Freshworks%20-%20Login&pr=%2F&sch=1200&scw=1600&z=2&sp=d&sp=ithelpdesk.h-wave.com&sp=h&sp=%2F&sp=ts&sp=1722855521233&st=1722855521313
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.204.50.212 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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ec2-52-204-50-212.compute-1.amazonaws.com
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nginx /
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Security Headers
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Response headers

pragma
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strict-transport-security
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nginx
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10 KB
0 		Other
General
Check archive.org
Download Go to
Full URL
https://avatar1.freshworks.com/org/us/freshworks_dew_favicon.svg
Protocol
H2
Server
52.85.151.34 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-151-34.iad89.r.cloudfront.net
Software
AmazonS3 /
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Request headers

Referer
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Response headers

x-amz-version-id
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date
Mon, 05 Aug 2024 01:59:04 GMT
via
1.1 ac28147bf6a75debb0811f62b6224e6e.cloudfront.net (CloudFront)
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server
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General
Check archive.org
Download Go to
Full URL
https://ithelpdesk.h-wave.com/api/v2/authentications?redirect_uri=https:%2F%2Fithelpdesk.h-wave.com%2F
Requested by
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strict-transport-security
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heapanalytics.com/ 		37 B
260 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://heapanalytics.com/h?a=870388005&u=436801409377223&v=8575217800711832&s=1262856224601500&b=web&tv=4.0&sp=d&sp=ithelpdesk.h-wave.com&sp=h&sp=%2F&sp=ts&sp=1722855521233&pp=d&pp=ithelpdesk.h-wave.com&pp=h&pp=%2Flogin&pp=q&pp=%3Fredirect_uri%3Dhttps%253A%252F%252Fithelpdesk.h-wave.com%252F&pp=ts&pp=1722855521313&pp=t&pp=Freshworks%20-%20Login&pp=pr&pp=%2F&d0=ithelpdesk.h-wave.com&h0=%2F&q0=%3Fredirect_uri%3Dhttps%253A%252F%252Fithelpdesk.h-wave.com%252F&ts0=1722855521390&t0=API%3A%20GET_ALLOWED_LOGIN_METHODS_SUCCESS&pr0=%2F&id0=8740202877871521&k0=statusCode&k0=200&z0=0&st=1722855521390
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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52.204.50.212 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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ec2-52-204-50-212.compute-1.amazonaws.com
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nginx /
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://ithelpdesk.h-wave.com/
User-Agent
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Response headers

pragma
no-cache
date
Mon, 05 Aug 2024 10:58:41 GMT
strict-transport-security
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nginx
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General
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Full URL
https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F&co=aHR0cHM6Ly9pdGhlbHBkZXNrLmgtd2F2ZS5jb206NDQz&hl=en&v=hfUfsXWZFeg83qqxrK27GB8P&size=invisible&cb=ljlmvhswgm74
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H2
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GSE /
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Security Headers
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Request headers

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https://ithelpdesk.h-wave.com/
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1
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alt-svc
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cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
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pragma
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server
GSE
x-content-type-options
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avatar1.freshworks.com/org/us/
Redirect Chain
  • https://ithelpdesk.h-wave.com/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_LOGO
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14 KB
14 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://avatar1.freshworks.com/org/us/freshworks_title_logo.svg
Protocol
H2
Server
52.85.151.34 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-151-34.iad89.r.cloudfront.net
Software
AmazonS3 /
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Request headers

Referer
https://ithelpdesk.h-wave.com/
User-Agent
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Response headers

date
Sun, 04 Aug 2024 19:01:56 GMT
x-amz-version-id
null
via
1.1 ac28147bf6a75debb0811f62b6224e6e.cloudfront.net (CloudFront)
last-modified
Mon, 09 Dec 2019 13:17:51 GMT
server
AmazonS3
x-amz-cf-pop
IAD89-C3
age
57406
etag
"09c0dcb9285f27e52517c20276a25cf6"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
image/svg+xml
accept-ranges
bytes
content-length
14331
x-amz-cf-id
M6zMWKfdNiT9f4E9Au4WMPGCs1lkKV-er5Nzb5z_l_vH3ptRIQfE0g==

Redirect headers

x-trace-id
00-258975bef7e6064b9e74958e054047a6-e8652021aae58479-00
date
Mon, 05 Aug 2024 10:58:41 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-xsrf-token
368cff7b-288f-4536-bb8c-239c54ee534d.enkxg4/mUuLQUvf3CzAmg348B+Gy+4/eg5zSusYwfig=
nel
{ "report_to": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true}
server
fwe
traceparent
00-258975bef7e6064b9e74958e054047a6-3d399608a3662050-01
report-to
{ "group": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshworks360"}]}
content-type
application/json
location
https://avatar1.freshworks.com/org/us/freshworks_title_logo.svg
x-envoy-upstream-service-time
12
content-length
0
x-request-id
0d3fcdd5-92cf-4721-aec8-9e45f71b7c56
chevron-up.svg
dash.freshworks.com/us/assets/images/ 		1 KB
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://dash.freshworks.com/us/assets/images/chevron-up.svg
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.132.91 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-132-91.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
e98489a94ec8bcb6bd5cc406b6eb220b38f8af8c06ee72d2bafc93d8a13d5e46
Security Headers
Name Value
Strict-Transport-Security max-age= 31536000; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://ithelpdesk.h-wave.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 02 Aug 2024 07:21:26 GMT
strict-transport-security
max-age= 31536000; includeSubdomains
x-content-type-options
nosniff
content-encoding
gzip
x-amz-cf-pop
JFK52-P2
age
272236
x-amz-server-side-encryption
AES256
via
1.1 e6b4dbead926e5325f87837a8678a68a.cloudfront.net (CloudFront)
x-cache
Hit from cloudfront
x-xss-protection
1; mode=block
last-modified
Fri, 02 Aug 2024 07:21:16 GMT
server
AmazonS3
etag
W/"56c4d1cdf62f15720afa2ebcdbe8b02d"
x-frame-options
DENY
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
max-age=31536000
x-amz-cf-id
5Acq_9Ic-QgvqYC4gSy1oGD_t4zzruVxiYhbIOieBnSLX4Y3G7jZJw==
analytics
rum.haystack.es/freshid/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshid/analytics
Requested by
Host: browser.sentry-cdn.com
URL: https://browser.sentry-cdn.com/5.4.3/bundle.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://ithelpdesk.h-wave.com/
x-auth-token
121db32190fbe328d284ee40d2521506
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-type
application/json

Response headers

x-trace-id
00-773bd6acc028d9861046509ff599f89c-48f74d973c2549ac-00
date
Mon, 05 Aug 2024 10:58:42 GMT
strict-transport-security
max-age=0
cf-cache-status
DYNAMIC
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
server
cloudflare
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
false
access-control-allow-origin
https://ithelpdesk.h-wave.com
access-control-allow-credentials
true
x-envoy-upstream-service-time
2
cf-ray
8ae646078dec39d7-YYZ
alt-svc
h3=":443"; ma=86400
x-request-id
aa4a4505-ad00-445e-8a61-4c1633dedc8d
analytics
rum.haystack.es/freshid/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshid/analytics
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://ithelpdesk.h-wave.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://ithelpdesk.h-wave.com
access-control-max-age
1800
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
cf-ray
8ae646072dbf39d7-YYZ
content-length
0
date
Mon, 05 Aug 2024 10:58:42 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
cloudflare
strict-transport-security
max-age=0
x-envoy-upstream-service-time
0
x-fw-ratelimiting-managed
false
x-request-id
70670956-0205-9e8b-9358-a37c42956654
x-trace-id
00-1e2086b05774c7a1fc29109aeb174968-089273a5aa422235-01
bframe
www.recaptcha.net/recaptcha/api2/ Frame 4941 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://www.recaptcha.net/recaptcha/api2/bframe?hl=en&v=hfUfsXWZFeg83qqxrK27GB8P&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/hfUfsXWZFeg83qqxrK27GB8P/recaptcha__en.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
172.253.115.94 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
bg-in-f94.1e100.net
Software
GSE /
Resource Hash
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-_SpuH2N4psMZ5iwmAXm5mQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://ithelpdesk.h-wave.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-security-policy
script-src 'report-sample' 'nonce-_SpuH2N4psMZ5iwmAXm5mQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Mon, 05 Aug 2024 10:58:42 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| webpackChunkfreshid_ui_v2 object| __SECRET_EMOTION__ object| scCGSHMRCache object| FW_RUM_REACT_ADAPTER object| recaptcha function| onHeapLoad function| onSentryLoad object| pathsToRedact string| REDACT_STR object| regExp object| PROPS_TO_REDACT function| getStringFromMatches function| redactedValueIfRequired object| heap function| initSentry object| Sentry object| __SENTRY__ object| closure_lm_153028

4 Cookies

Domain/Path Name / Value
www.recaptcha.net/recaptcha Name: _GRECAPTCHA
Value: 09AJ8j0XeYk3T_LEBFrNyesfi9iDvhzjeyFCimxMs_22PF1GoCG5vYZZVHgXsTw7kSMFf3RfqKweYxyiDN-fSsGdw
.h-wave.com/ Name: _hp2_id.870388005
Value: %7B%22userId%22%3A%22436801409377223%22%2C%22pageviewId%22%3A%228575217800711832%22%2C%22sessionId%22%3A%221262856224601500%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.h-wave.com/ Name: _hp2_ses_props.870388005
Value: %7B%22ts%22%3A1722855521233%2C%22d%22%3A%22ithelpdesk.h-wave.com%22%2C%22h%22%3A%22%2F%22%7D
ithelpdesk.h-wave.com/ Name: XSRF-TOKEN
Value: 368cff7b-288f-4536-bb8c-239c54ee534d.enkxg4/mUuLQUvf3CzAmg348B+Gy+4/eg5zSusYwfig=

4 Console Messages

Source Level URL
Text
network error URL: https://ithelpdesk.h-wave.com/api/v2/accounts
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://ithelpdesk.h-wave.com/api/v2/bundles?include=bundle_types
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://ithelpdesk.h-wave.com/api/v2/organisations/-/summary
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://ithelpdesk.h-wave.com/api/v2/users/current?include=products
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy script-src https: 'unsafe-eval' 'unsafe-inline'; worker-src blob: https: 'unsafe-eval' 'unsafe-inline'
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

avatar1.freshworks.com
browser.sentry-cdn.com
cdn.heapanalytics.com
dash.freshworks.com
fe-perf-assets.freshworks.com
heapanalytics.com
ithelpdesk.h-wave.com
rum.haystack.es
www.gstatic.com
www.recaptcha.net
142.251.16.94
151.101.194.217
172.253.115.94
172.66.0.145
18.164.116.6
18.173.132.91
18.238.49.79
3.210.235.76
52.204.50.212
52.85.151.34
0672e3caedc964447c09b03a7d72cfe593d7ed594a87ba9d8d3ce6f80ee1e105
0b1bf0ba071662ebd49cde2146940aaf3e1ddd6eed66889a88e6c3cf14880cfd
0c966a39b546374b375093b0661f1008d33d691f4d266be47a6b7a137aced279
0eb39499cf9139de9c3181d918423ec45b93250313f7ff01d8df10354ed66e74
28d334ed0a4139023d301ab8b332c6942bb663107e5449a4e2d20b7d22dfd0f5
524e49616079d5100cf4d40533ff46d4f028171bbe8ba4b28cbba9468677bd31
8580b2aef95a1f8978fc5e431c4738d958d3f5ff9e27929d2eec676939e3a38f
861e4a131e892de342b354fce749e4e770c83c246ef74047721b5854394cf7e8
8cd8b5b0959c212f1e1881df8a16edbc5ec35dc84b92d9e6f27e23eec7b2b156
95077a0ed809e4e397e218bb457db8702a90e5548db7aecb7b0b8cdf3a558e47
a3de3c6544c6040346f4236d4c6585755d080ef1d1eb4b3b6f70df73aad501ab
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
bc1de389430bd61a395ca27f483c4a826f67834e46709b666bd2c63a5252c377
d6ac09dd5a343cb9223f4a36bc9d30f4d2377cda86456c877b7d2705a7d180d4
e65aabb30c81eec89419fc70dd9392fa8d5f799ccf22584b1b36ab936576dcc9
e96a5e1e04ee3d7ffd8118f853ec2c0bcbf73b571cfa1c710238557baf5dd896
e98489a94ec8bcb6bd5cc406b6eb220b38f8af8c06ee72d2bafc93d8a13d5e46
ea005255887a1f2fb463bea2d81c29b10ee744d70dc93e27e7ab61d706cf303f
fb01ea75f636f3176882c2294b4ed21d3ac56deb98468055962994adc50da915