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First Things First for First Onsitepdf
First Things First for First Onsitepdf
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 1. 
    PEOPLE PROBLEMWith no real onboarding process in place, over half of First
    Onsite’s new hires were quitting within six months. That left managers at
    the commercial property restoration company scrambling to keep up with work
    and client needs. OUR APPROACHOur method at Mercury Performance Group is to
    always put people first. So when exit surveys revealed that new hires felt
    disconnected from the company and unsure about their roles, we knew exactly
    what they were searching for: a smoother start. First Onsite needed more
    than an orientation glow up — it needed a program built from the ground up.
    OUR FIXWe rolled out “First Onboarding” — a suite of tools, made available
    in three languages, aimed at making all employees feel welcomed, engaged and
    ready to stay, no matter where they’re located. This included:• Quality
    videos for new hire orientation and day-to-day familiarization• Onboarding
    planners• Virtual instructor-led courses and interactive e-learning modules
    • “First Onsite Champions” mentorship program to pair new hires with veteran
    employees• Job coaching for role-specific training and ongoing supportTHE
    RESULTCommitment to your employees pays off. First Onsite’s comprehensive
    onboarding experience is surely something to be proud of, because it did
    more than tackle turnover issues; it paved the way for career growth and
    produced a more engaged, loyal workforce.Our organization is always growing.
    We're always bringing on new acquisitions and opening new branches, which is
    amazing. But with that often comes inconsistency. Mercury has helped us
    streamline and ensure a comprehensive program for all new hires. We've seen
    a huge difference in engagement and motivation with our new hires, and our
    managers are relieved that the pressure to onboard isn’t falling on their
    shoulders.CASE STUDYFirst Things First — for First OnsiteGOT
    APROBLEM?904-404-5434 info@mercurypg.com mercuryperformancegroup.comLEAH
    PEARSONDirector of Global Talent Management at First Onsite
    




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