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Learn more
ENABLING GLOBAL TECHNOLOGIES
Backed by a team of highly experienced engineers, Aculab empowers communication
system developers around the world. In collaboration with Google and Amazon, we
provide services, systems and software, already deployed in over 80 countries
worldwide.
We use proprietary Artificial Intelligence (AI) together with hand-crafted
algorithms designed and refined through extensive experience in the use of
telecommunications "in the wild".
Build your applications on a platform you can trust.
* ENGINEERED BY EXPERTS
Designed in-house by engineers with an in-depth understanding of telecoms
* DEPLOYED ACROSS THE WORLD
Used in enterprise and telco organisations including the military and
emergency services
* DECADES OF EXPERIENCE
Huge knowledge base, vast feature sets available to developers
* RELIABLE, ROBUST, AWARD-WINNING
Engineered to last
ACULAB,
TRUSTED BY…
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* CPAAS
Communications Platform as a Service
Powerful, programmable voice, SMS and fax with simple, high-level APIs
* VOICE
BIOMETRICS
Biometric speaker verification and authentication software
* GATEWAYS
IP and TDM interworking and protocol conversion for Telco and Enterprise
* MEDIA PROCESSING
& SIGNALLING
Enabling technology for voice, fax, signalling and data
* WHAT OUR CLIENTS SAY
“The ApplianX can do various TDM to VoIP conversions and is easy to
configure; with responsive support and development teams it has been an
invaluable tool in helping us bridge the decades.”
Peter Cleveland, Head of Infrastructure, Addenbrooke’s Hospital
* WHAT OUR CLIENTS SAY
“Aculab’s VoiSentry is a best-in-class product that we are proud to have as
part of our product ecosystem. VoiSentry removes the friction traditionally
associated with the ID&V process by using an end user’s unique voiceprint as
identification. Not only does this provide our clients with the highest level
of security within their contact centres, but it also improves the overall
customer experience through a faster and more natural ID&V process.”
Steve Murray, Solutions Director at IPI
* WHAT OUR CLIENTS SAY
“Thanks to the automation of our system, with its integration of VoiSentry
from Aculab, AIPo and other public bodies can be 100% sure of who clocked in.
With voice stamping, everything is simple, transparent, and immediate, both
for the employee and for the human resources department, which no longer has
to process the stamping of badges.”
Stefania Mancini, Technical Director, iTel
* WHAT OUR CLIENTS SAY
“Aculab's straightforward Cloud API allowed us to rapidly develop a scalable,
reliable telephony platform to better meet our clients' messaging needs.”
Adam Johnston, BeQuick Software
* WHAT OUR CLIENTS SAY
“The Aculab Cloud service provided my company with the ability to quickly
develop and deploy a stable and scalable voice broadcasting system.”
Andrew Maillet, Alert Solutions
* WHAT OUR CLIENTS SAY
“We were looking for a messaging platform that could handle the volume and
short call set-up times we needed, and we found the ideal solution from
Aculab.”
Sidd Shah, eClinicalWorks
* WHAT OUR CLIENTS SAY
“The Aculab ApplianX AP Gateway is a great piece of kit allowing one to
combine the VoIP/ISDN features of the gateway with a powerful VM instance,
allowing bespoke facilities to be provided all in one box. Very useful in the
often met environment where rack space is at a premium.”
James Campbell, Operations Director, Syntech
* WHAT OUR CLIENTS SAY
“When we needed a totally reliable and mission critical connection device at
Goonhilly that would also give us good visibility of any problems, Aculab’s
GroomerII was the natural choice.”
Andy Dennis, Technical Expert/Team Leader for IP & Messaging Systems of BT
Ignite
* WHAT OUR CLIENTS SAY
“Aculab was very quick to understand our requirements and make the changes we
needed to get our development effort underway. The ongoing consultation and
support from Aculab was a tremendous asset.”
David Orr, PayTel Software
* WHAT OUR CLIENTS SAY
“The Prosody X platform is extremely flexible, giving us a number of options
to build solutions to our customers’ specifications.”
Owais Ali Shah, CTO Future Technologies
* NHS Cambridge University Hospitals - ApplianX
* ipi - VoiSentry
* i-tel - VoiSentry
* BeQuick Software - Cloud
* Alert Solutions - Cloud
* EClinical - Cloud
* Syntec - ApplianX
* bt - Giii
* Paytel Software - ProsodyS
* Future Technology - ProsodyX
ACULAB, DECADES OF INNOVATION
For over 40 years, Aculab has been providing a range of essential telecoms
products to the global communications market. Our technology is used to deliver
voice, fax and data solutions for use within IP, PSTN and mobile networks – with
performance levels that are second to none.
About Aculab
* EXPERIENCE
Over 1000 customers, in more than 80 countries rely on Aculab’s industry
leading technology.
* EXPERTISE
Companies worldwide have adopted our technology for a wide variety of
business critical services and solutions.
* PARTNERSHIP
Aculab’s expertise helps its customers to revolutionise the way enterprises
and consumers interact and communicate.
* THE ACULAB BLOG
News, views and industry insights from Aculab
* STIR / SHAKEN IN CPAAS
ROBOCALLS: GOOD GUY VS BAD GUY
Tired of robocalls? Who isn't. I barely answer my cell phone unless it's from
someone I know. With the usage of cell phones in the US rising substantially
over the past decade, consumers have seen a sharp rise in the number of spoof
and robocalls they receive.
Continue reading
* HOW TO: ADD VOICE AND VIDEO CALLS TO YOUR WEBPAGE
WebRTC is a powerful tool, and when combined with other APIs gives customers
a rich, omnichannel communication solution.
Continue reading
* HOW TO: REDUCE CONTACT CENTRE VERIFICATION TIME BY 80%
Verification of identity has changed a lot over the years. As the world has
shifted away from face-to-face interactions to phone and digital solutions,
so has the way in which we identify and verify who we are.
Continue reading
* REMINDER: THE WORLD IS REOPENING
Appointment reminders are critical to many industries around the world, now
more than ever. From the crucial services to the downright fun, in the new
world emerging from lockdown, we all need a little certainty in our lives.
Continue reading
* WHAT’S ISO 27001 AND WHY SHOULD YOUR COMPANY IMPLEMENT IT?
As the risks associated with cyberattacks and data breaches continue to
increase, information security has become a critical issue for every
organisation. An effective approach should help defend against both external
attacks and common internal threats such as accidental breaches and human
error.
ISO 27001 is the international standard that provides the specification for
an information security management system (ISMS). This is a systematic
approach consisting of people, processes and technology that helps you
protect and manage all your organisations information through risk
management.
Continue reading
* STIR / SHAKEN in CPaaS
* How To: Add voice and video calls to your webpage
* How to: Reduce contact centre verification time by 80%
* Reminder: The world is reopening
* What’s ISO 27001 and why should your company implement it?
* ACULAB
NEWS AND
EVENTS
The latest from Aculab
* JOIN US AT THE CALL & CONTACT CENTRE EXPO 2021!
Aculab is excited to announce that we are exhibiting at the Call & Contact
Centre 2021, taking place at the Excel Centre in London. This year we’ll be
attending in partnership with Unified identity and Access Management as a
Service provider Nomidio!
Continue reading
* WE'RE ON STAND E50A AT THE BAPCO ANNUAL EVENT!
On the 12th-13th October, we will be exhibiting at the BAPCO annual event
2021, taking place at the Coventry Building Society Arena, and you could be
there too!
Continue reading
* VOICE BIOMETRICS TECHNOLOGY FOR SPEECH IMPAIRED USERS
Aculab is pleased to announce that it’s Voice Biometrics technology,
VoiSentry, can be deployed to broaden accessibility, enhance digital
independence, and enable a high level of cybersecurity for those with
physical and speech impairments.
Continue reading
* DETECTING SYNTHETIC SPEECH AND IDENTIFYING SPEAKERS: PRESENTATIONS ON
FORENSIC SPEECH SCIENCE FROM THE UNIVERSITY OF YORK
Our PhD student at the University of York, Elliot Holmes, has been keeping
busy lately!
Already this year, he's presented his work on speech forensics at both the
Associazione Italiana di Scienze della Voce conference, AISV 2021, and the
Manchester Forum in Linguistics (mFiL 2021).
Continue reading
* UCHU INTEGRATES ACULAB’S VOISENTRY FOR HIGH-PERFORMANCE BIOMETRIC
AUTHENTICATION
Aculab are proud to announce that their secure voice biometric engine,
VoiSentry, has now been integrated in the UCHU HUB platform.
Continue reading
* Join us at the Call & Contact Centre Expo 2021!
* We're on stand e50a at the BAPCO Annual Event!
* Voice Biometrics technology for speech impaired users
* Detecting synthetic speech and identifying speakers: presentations on
forensic speech science from the University of York
* UCHU integrates Aculab’s VoiSentry for high-performance biometric
authentication
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CONTACT ACULAB
+44 (0) 1908 273800 (UK)
+1 (781) 352 3550 (USA)
info@aculab.com
sales@aculab.com
support@aculab.com
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