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Effective URL: https://singlife.com/en/contact-us
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 * Personal
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    * Products
    * Promotions
    * Support
    * Make a claim
    * Blog
    * About Us
   
    * Menu

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LOGIN OR REGISTER

 * Log in


SITE NAVIGATION


PRODUCTS

SINGLIFE ACCOUNT

 * Singlife Account Overview
 * Singlife Visa Debit Card
 * 

PROTECTION

 * Life Insurance
 * Health Insurance
 * Critical Illness Insurance
 * Disability Insurance
 * Personal Accident Insurance

CAR, TRAVEL AND HOME

 * Travel Insurance
 * Car Insurance
 * Home Insurance

SAVINGS AND RETIREMENT

 * Saving for Retirement
 * General Savings Plans
 * Singlife Grow

GROUP SCHEMES

 * MINDEF Group Insurance
 * MHA Group Insurance
 * Public Officers Group Insurance Scheme (POGIS)

INVESTMENT

 * dollarDEX
 * Navigator

View all insurance products
Get the app


GET THE APP

Save, spend, invest, earn, be insured, and rewarded all in one app!

GET SUPPORT

 * Make a claim
 * Contact us
 * FAQ


PROMOTIONS

PROMOTIONS

 * Enjoy these special savings when you purchase our plans.
 * Cashback promos
 * Life & Health insurance promos
 * Travel insurance promos
 * Car insurance promos
 * Home insurance promos

CUSTOMER REWARDS

 * Rewards and perks for our Singlife customers.
 * View customer privileges

GET 20% LIFETIME PREMIUM DISCOUNT

 * Enhance your CareShield Life or ElderShield coverage with us and enjoy 20%
   lifetime premium discount.
 * Find out more

View all promotions
Get the app


GET THE APP

Save, spend, invest, earn, be insured, and rewarded all in one app!

GET SUPPORT

 * Make a claim
 * Contact us
 * FAQ


SUPPORT

CUSTOMER LOG IN

 * View and manage your policy under one roof.
 * MySinglife
 * MINDEF
 * MHA
 * POGIS
 * Singlife Customer Portal

GROUP CUSTOMER LOG IN

 * Log in to manage your Singlife with Aviva group plan.
 * ClaimConnect
 * EBConnect
 * Letter of Guarantee

FINANCIAL ADVISERS LOG IN

 * Singlife Online
 * Pocket SQS
 * Singlife Advisers

HELP

 * Singlife with Aviva COVID-19 advisory
 * Form library
 * FAQ
 * How to make your payment
 * Fund information
 * Investment-linked plan funds reports

NEED TO SEE A SPECIALIST?

Only for MyShield/MyHealthPlus customers, secure an appointment within three
working days.

Find out more

View all log in portals
Get the app


GET THE APP

Save, spend, invest, earn, be insured, and rewarded all in one app!

GET SUPPORT

 * Make a claim
 * Contact us
 * FAQ


MAKE A CLAIM

INDIVIDUAL CLAIMS

 * Death claim
 * Health, critical illness or accident claim
 * ElderShield or MyCare/MyCarePlus claim
 * Car claim
 * Home claim
 * Personal Accident claim
 * Travel claim

EMPLOYEE INSURANCE CLAIMS

 * Corporate plan claim
 * EBConnect
 * ClaimConnect

GROUP SCHEME CLAIMS

 * MINDEF & MHA insurance claim
 * Public Officers Group Insurance Scheme (POGIS) claim

MORE INFO

 * Letter of Guarantee

View all claims
Get the app


GET THE APP

Save, spend, invest, earn, be insured, and rewarded all in one app!

GET SUPPORT

 * Make a claim
 * Contact us
 * FAQ


BLOG

MONEY BANTER

 * Useful articles, tips and guides on insurance.
 * All articles
 * Recent articles
 * Protection and health insurance articles
 * Retirement planning articles
 * Savings and investments articles
 * Travel insurance articles
 * Car insurance articles
 * Subscribe to blog

View all articles
Get the app


GET THE APP

Save, spend, invest, earn, be insured, and rewarded all in one app!

GET SUPPORT

 * Make a claim
 * Contact us
 * FAQ


ABOUT US

ABOUT US

 * Our Brand Story
 * Board of Directors
 * Executive Team
 * Corporate Governance
 * Investor Relations / Public Disclosure
 * Newsroom
 * Careers

WELCOME TO SINGLIFE WITH AVIVA!



Welcome address by CEO

Get the app


GET THE APP

Save, spend, invest, earn, be insured, and rewarded all in one app!

GET SUPPORT

 * Make a claim
 * Contact us
 * FAQ

Get the app


GET THE APP

Save, spend, invest, earn, be insured, and rewarded all in one app!

GET SUPPORT

 * Make a claim
 * Contact us
 * FAQ


CONTACT US


HOW CAN WE HELP?

Your answers might already be in the options below. Alternatively, you may call
our customer care helplines.


POLICY SERVICING

 * Check policy status and values
 * Download policy document
 * Update personal details
 * Policy reinstatement
 * Make changes to your policy
 * Submit your policy queries
 * Submit your queries for MINDEF / MHA / POGIS policies
 * Reset your MySinglife/ Singlife Online password


PREMIUM PAYMENT

 * Make premium payment
 * Apply for Interbank GIRO via DBS/ POSB

 

Claim status

 * Travel claims
 * Car, Home and Personal Accident claims
 * Other claims


HEALTH

 * Find a medical specialist
 * Pre-approval of medical claim
 * Letter of Guarantee

Other enquiries

 * Submit your policy enquiries 
   
 * Emergency helplines
 * Locate us


GET FINANCIAL ADVICE

 

Our financial advisers are here to help you achieve your financial goals. Leave
your details with us to make an appointment with our advisers. 

 

Submit details


GET AN INSTANT QUOTE

 

Car insurance


Travel insurance (Single Trip)

Travel insurance (Annual cover)

Home insurance

Personal accident insurance


FOR EMERGENCY ASSISTANCE

Our emergency helplines are available for you 24 hours daily.


CAR ACCIDENT AND EMERGENCY BREAKDOWN

+65 6333 2222

Available 24 hours daily

Singapore: Help at the scene of the accident within 20 minutes of your call.
Free emergency roadside assistance in case of a car breakdown.


TRAVEL AND HOME EMERGENCY

+65 6460 9391

Available 24 hours daily


GET IN TOUCH

Whether you've got a question about our products or need assistance with your
policy, our customer service team is here to help you. 

Please refer to the list of options below:

TO RESET YOUR PASSWORD FOR MYSINGLIFE OR SINGLIFE ONLINE PORTALS


HELPDESK SINGAPORE

1800 827 9955


HELPDESK OVERSEAS

+65 6827 9955

Mondays to Fridays 9:00am to 6:00pm

Saturday 9:00am to 1:00pm

Sundays and public holidays Closed

Email: singlifeonline_ITHelpdesk@singlife.com

ALL INSURANCE ENQUIRIES


ALL INSURANCE ENQUIRIES

+65 6827 9933

For enquiries on

 * Health, Life, ILPs, Retirement Plans, Savings Plans;
 * Singlife Account, GROW;
 * POGIS;
 * Car, Travel, Home and Personal Accident Plans

Mondays to Fridays: 8.45am to 5.30pm

Closed on weekends and public holidays

MINDEF AND MHA


MINDEF AND MHA HOTLINE

+65 6827 8000

Mondays to Fridays: 8.45am to 5.30pm

Closed on weekends and public holidays

NAVIGATOR INVESTMENT SERVICES


NAVIGATOR INVESTMENT SERVICES

+65 6827 7555

Mondays to Fridays: 8.45am to 5.30pm

Closed on weekends and public holidays

YOUR FEEDBACK MATTERS

Your feedback is important to us, both positive and constructive. Let us know
your compliments and suggestions.

 * Give a compliment
 * Submit your policy queries
 * Lodge a complaint
   Read here for more information on how your complaints against your Singlife
   Relationship Consultant will be handled.


LOCATE US

Our customer service centre is located at:

4 Shenton Way, SGX Centre 2


#01-01, Singapore 068807

Taxi stand E18

View map

Our operating hours: 

Mondays to Fridays: 8:45am to 5:30pm
Closed on weekends and public holidays

Following the updated COVID-19 measures, our Customer Service Centre is now open
from Monday to Friday between 9am-12pm. Kindly note that prior appointment is
required, please call our Customer Care hotlines to schedule an appointment.


FOOTER

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ABOUT US

 * About us
 * Our Partners
 * Newsroom
 * Careers
 * Investor Relations
 * Merger FAQ


EXPLORE SINGLIFE

 * Singlife Account
 * Earn up to 1% p.a
 * Singlife Visa Debit Card
 * Insurance Benefits
 * No Lock-in
 * Easy Application Process
 * Save, Spend, Earn
 * Singlife Account Explained
 * Singlife Grow
 * Singlife Grow Bonus Return
 * 2% p.a Bonus Return Stack Up


PRODUCTS

 * Life & Health
 * Savings and Retirement
 * Investment
 * MINDEF & MHA
 * POGIS
 * Car
 * Travel
 * Home
 * Personal Accident


USEFUL LINKS

 * Common Reporting Standard
 * FATCA
 * Fair Dealing
 * Contact Us
 * Forms
 * FAQ
 * Make a Claim


SOCIAL

 * Facebook
 * Instagram

 * Terms of use
 * Personal Data Protection Notice
 * Cookie Policy
 * Security Practices
 * Investor Relations / Public Disclosure

 * © 2022 Singapore Life Ltd. | Company Reg.No.: 196900499K | GST Reg.No.:
   MR-8500166-8