help.mysupporthub.com
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Submitted URL: https://links.naturallivingdigest.com/a/2178/click/281743/833551/b59aed4be660e2e696718216cdac615f92f20e2d/eaea3a96891343355f03b6ce7d40...
Effective URL: http://help.mysupporthub.com/support/tickets/new
Submission: On May 21 via api from BE — Scanned from DE
Effective URL: http://help.mysupporthub.com/support/tickets/new
Submission: On May 21 via api from BE — Scanned from DE
Form analysis 1 forms found in the DOM
POST /support/tickets
<form class="form-portal ticket-form" rel="validate" id="new_helpdesk_ticket" enctype="multipart/form-data" action="/support/tickets" accept-charset="UTF-8" method="post" novalidate="novalidate"><input name="utf8" type="hidden" value="✓"><input
type="hidden" name="authenticity_token" value="TN045haZ5UC6tznCDJsmGqzd8YolN6WUF4sCpazLNGjRRgKIFegcXIDyZZUtK7HErnGmgCJZkpxAd4aEcFtHmQ==">
<div class="control-group ">
<label class=" required control-label requester-label " for="helpdesk_ticket_email" aria-required="true">Requester</label>
<div class="controls ">
<div class="row-fluid">
<input value="" class="span12 email required" placeholder="Email" data-remote="true" type="email" name="helpdesk_ticket[email]" id="helpdesk_ticket_email" aria-required="true">
<div id="name_field" class="default_name_field hide">
<input class="text span12 name_field" placeholder="Your Name" name="helpdesk_ticket[name]" type="text">
</div>
</div>
</div>
</div>
<div class="control-group ">
<label class=" control-label subject-label " for="helpdesk_ticket_subject">Subject</label>
<div class="controls ">
<input class=" text span12" placeholder="" type="text" name="helpdesk_ticket[subject]" id="helpdesk_ticket_subject">
</div>
</div>
<textarea class="helpdesk_ticket_custom_field_nature_of_questions_135918_picklist_section_5000027788 picklist_section_5000027788 hide"> <div class="control-group ticket_section">
<label class=" control-label cf_prsdf_135918-label " for="helpdesk_ticket_cf_prsdf_135918">Product Name</label>
<div class="controls ">
<select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_prsdf_135918]" id="helpdesk_ticket_custom_field_cf_prsdf_135918"><option value="">...</option>
<option data-id="5002668926" value="Cellulite Factor™">Cellulite Factor™</option>
<option data-id="5002665340" value="CyaBags™">CyaBags™</option>
<option data-id="5002689173" value="Glowic™">Glowic™</option>
<option data-id="5002665341" value="HydraLyft™">HydraLyft™</option>
<option data-id="5002706779" value="Hydrova™">Hydrova™</option>
<option data-id="5002711714" value="Lunaskin™">Lunaskin™</option>
<option data-id="5002672025" value="Lumiace™">Lumiace™</option>
<option data-id="5002696080" value="Miracle Lash™">Miracle Lash™</option>
<option data-id="5002665342" value="Unbuttoned Beauty™">Unbuttoned Beauty™</option></select>
</div>
</div>
</textarea>
<textarea class="helpdesk_ticket_custom_field_nature_of_questions_135918_picklist_section_5002674937 picklist_section_5002674937 hide"> <div class="control-group ticket_section">
<label class=" control-label cf_product_name732551_135918-label " for="helpdesk_ticket_cf_product_name732551_135918">Product Name</label>
<div class="controls ">
<select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_product_name732551_135918]" id="helpdesk_ticket_custom_field_cf_product_name732551_135918"><option value="">...</option>
<option data-id="5002684522" value="Arctic Blast™">Arctic Blast™</option>
<option data-id="5002685554" value="ExaFlex™">ExaFlex™</option>
<option data-id="5002705027" value="Flexafen™">Flexafen™</option>
<option data-id="5002674938" value="Meridian Pain Protocol">Meridian Pain Protocol</option>
<option data-id="5002682294" value="Restria™">Restria™</option>
<option data-id="5002714387" value="SlimActiv 9™">SlimActiv 9™</option>
<option data-id="5002704814" value="SolarMax™">SolarMax™</option></select>
</div>
</div>
</textarea>
<textarea class="helpdesk_ticket_custom_field_nature_of_questions_135918_picklist_section_5002665336 picklist_section_5002665336 hide"> <div class="control-group ticket_section">
<label class=" control-label cf_product_name_135918-label " for="helpdesk_ticket_cf_product_name_135918">Product Name</label>
<div class="controls ">
<select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_product_name_135918]" id="helpdesk_ticket_custom_field_cf_product_name_135918"><option value="">...</option>
<option data-id="5002701921" value="BellyFlush™">BellyFlush™</option>
<option data-id="5002689174" value="BellySlim-XT™">BellySlim-XT™</option>
<option data-id="5002709869" value="Cardio Clear 7™">Cardio Clear 7™</option>
<option data-id="5002704811" value="Cholibrium™">Cholibrium™</option>
<option data-id="5002665339" value="CitroBurn™">CitroBurn™</option>
<option data-id="5002668925" value="Consti-Slim™">Consti-Slim™</option>
<option data-id="5002713615" value="ElectroSlim™">ElectroSlim™</option>
<option data-id="5002654288" value="Epishield Plus™">Epishield Plus™</option>
<option data-id="5002668924" value="Glucose Shield™">Glucose Shield™</option>
<option data-id="5002685992" value="Levitox™">Levitox™</option>
<option data-id="5002656125" value="Metabolic Flora">Metabolic Flora</option>
<option data-id="5002668922" value="MetaLean Complete™">MetaLean Complete™</option>
<option data-id="5002665338" value="Nutonen™">Nutonen™</option>
<option data-id="5002682259" value="Ovuna™">Ovuna™</option>
<option data-id="5002712831" value="OxiGuard 10™">OxiGuard 10™</option>
<option data-id="5002683071" value="Prociva™">Prociva™</option>
<option data-id="5002715166" value="ProXental™">ProXental™</option>
<option data-id="5002665337" value="Red Yeast Rice Plus™">Red Yeast Rice Plus™</option>
<option data-id="5002706781" value="Restovex™">Restovex™</option>
<option data-id="5002704812" value="Simple H™">Simple H™</option>
<option data-id="5002714629" value="ThyroBurn 7™">ThyroBurn 7™</option>
<option data-id="5002712192" value="UroFresh™">UroFresh™</option>
<option data-id="5002711715" value="Venoplus 8™">Venoplus 8™</option>
<option data-id="5002668923" value="VivaSlim™">VivaSlim™</option>
<option data-id="5002706780" value="Xanoburn™">Xanoburn™</option>
<option data-id="5002711273" value="Xetina 20™">Xetina 20™</option>
<option data-id="5002701920" value="Xitox™">Xitox™</option></select>
</div>
</div>
</textarea>
<textarea class="helpdesk_ticket_custom_field_nature_of_questions_135918_picklist_section_5002711505 picklist_section_5002711505 hide"> <div class="control-group ticket_section">
<label class=" control-label cf_product_name711461_135918-label " for="helpdesk_ticket_cf_product_name711461_135918">Product Name</label>
<div class="controls ">
<select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_product_name711461_135918]" id="helpdesk_ticket_custom_field_cf_product_name711461_135918"><option value="">...</option>
<option data-id="5002711507" value="Pain Relief Drops">Pain Relief Drops</option>
<option data-id="5002711506" value="Rest &amp; Relief">Rest &amp; Relief</option></select>
</div>
</div>
</textarea>
<div class="control-group ">
<label class=" required control-label cf_type_of_inquiry_135918-label " for="helpdesk_ticket_cf_type_of_inquiry_135918" aria-required="true">Type Of Inquiry</label>
<div class="controls ">
<select class=" required dropdown_blank dynamic_sections" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_type_of_inquiry_135918]" id="helpdesk_ticket_custom_field_cf_type_of_inquiry_135918" aria-required="true">
<option value="">...</option>
<option data-id="5002700553" value="Cancellation & Refund">Cancellation & Refund</option>
<option data-id="5002700554" value="Return Item">Return Item</option>
<option data-id="5002700555" value="Order Status">Order Status</option>
<option data-id="5002700556" value="Product Information">Product Information</option>
<option data-id="5002700557" value="Placing An Order">Placing An Order</option>
<option data-id="5002700558" value="Billing Inquiry">Billing Inquiry</option>
<option data-id="5002700559" value="Others">Others</option>
</select>
</div>
</div>
<div class="control-group ">
<label class=" required control-label description-label " for="helpdesk_ticket_description" aria-required="true">Description</label>
<div class="controls ">
<div class="redactor_box">
<ul class="redactor_toolbar">
<li><a href="javascript:void(null);" title="Bold (Ctrl-B)" class="redactor_btn_bold" tabindex="-1"><span class="hide">Bold (Ctrl-B)</span></a></li>
<li><a href="javascript:void(null);" title="Italic (Ctrl-I)" class="redactor_btn_italic" tabindex="-1"><span class="hide">Italic (Ctrl-I)</span></a></li>
<li><a href="javascript:void(null);" title="Underline(Ctrl-U)" class="redactor_btn_underline" tabindex="-1"><span class="hide">Underline(Ctrl-U)</span></a></li>
<li class="redactor_separator"></li>
<li><a href="javascript:void(null);" title="• Unordered List (Ctrl-Shift-7)" class="redactor_btn_unorderedlist" tabindex="-1"><span class="hide">• Unordered List (Ctrl-Shift-7)</span></a></li>
<li><a href="javascript:void(null);" title="1. Ordered List (Ctrl-Shift-8)" class="redactor_btn_orderedlist" tabindex="-1"><span class="hide">1. Ordered List (Ctrl-Shift-8)</span></a></li>
<li class="redactor_separator"></li>
<li><a href="javascript:void(null);" title="Font Color" class="redactor_btn_fontcolor" tabindex="-1"><span class="hide">Font Color</span></a></li>
<li><a href="javascript:void(null);" title="Back Color" class="redactor_btn_backcolor" tabindex="-1"><span class="hide">Back Color</span></a></li>
<li class="redactor_separator"></li>
<li><a href="javascript:void(null);" title="Link" class="redactor_btn_link" tabindex="-1"><span class="hide">Link</span></a></li>
</ul>
<div rel="getPasteImage" contenteditable="true" style="width:50px;height:0px; overflow: hidden;"></div>
<div class="redactor_editor" contenteditable="true" dir="ltr" style="height: 141px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 13px;">
<p><br></p>
</div><textarea class=" required_redactor html_paragraph span12" rows="6" placeholder="" name="helpdesk_ticket[ticket_body_attributes][description_html]" id="helpdesk_ticket_ticket_body_attributes_description_html"
style="display: none;"></textarea>
</div>
<div class="single_file">
<div class="attach-wrapper row-fluid new-attach" id="attachment-type" data-multifile-enable="true" data-location="portal">
<div class="attachments-list-wrap">
<div class="attachments-list-form" id="ticket-container">
<div class="attachment_contents">
<div id="ticket-attachments" class="attachments-wrap shared_attachment_list">
</div>
</div>
</div>
<div class="clearfix"></div>
<div class="hidden_upload">
<div class="add_attachment"><span>+</span> Attach a file</div>
<input type="file" name="emptyfile" id="ticket_file" data-attach-id="ticket" namewhenfilled="helpdesk_ticket[attachments][][resource]" filecontainer="ticket-container" filelist="ticket-attachments" sendfocusto="ticket-body"
max_size="20" max_attachment="" class="original_input">
</div>
</div>
<!-- screenshot-->
<!--screenshot end -->
</div>
<script id="file-list-template" type="text/x-jquery-tmpl"> <div class="item">
<span class="{{if (!file_valid) }} alert-invalid {{/if}}">
${name} {{if (size != '0' && size != '0.00 KB ') }} (${size}) {{/if}} -
</span>
<span>
{{if (file_valid) }}
<a href="javascript:void(0)" onclick="Helpdesk.Multifile.remove(this); return false;" inputId="${inputId}" class="attachment-close"></a>
{{/if}}
{{if (!file_valid)}}
{{if (is_blocked) }}
<div>
<span class="alert-invalid-attach-text">
Your attachment(s) type is/are not supported.(Not Added)
</span>
</div>
{{else}}
<div>
<span class="alert-invalid-attach-text">
Exceeds attachments size(Not Added)
</span>
</div>
{{/if}}
{{/if}}
</span>
</div>
</script>
<script type="text/javascript">
// Fix for Firefox/IE - To override :hover style persistance after click on input[type=file] element
jQuery('div.attach-wrapper a[data-toggle="dropdown"]').bind('click', function() {
jQuery(this).parents('div.attach-wrapper').find('a.attach-link-wrap').first().css({
'background-color': 'inherit',
'background-image': 'inherit',
'color': 'inherit',
'box-shadow': 'inherit'
});
});
jQuery('li.portal-attach a.attach-link-wrap').bind('mouseover', function() {
jQuery(this).removeAttr('style');
}).bind('mousemove', function(event) {
// Fix to move "Browse" button along with mouse pointer - fix for IE.
p = jQuery(this).find('div').first();
newLeft = Math.min(175, Math.max(event.clientX - p.offset().left + p.position().left - 5, 0));
window.title = newLeft;
p.css({
left: newLeft,
top: 0
});
})
</script>
</div>
</div>
</div>
<!-- block ends here for fragment cache -->
<div class="control-group">
<div class="controls recaptcha-control">
<script src="https://www.recaptcha.net/recaptcha/api.js" async="" defer=""></script>
<div data-sitekey="6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ" class="g-recaptcha " display="{:theme=>" white"}"="">
<div style="width: 304px; height: 78px;">
<div><iframe title="reCAPTCHA" width="304" height="78" role="presentation" name="a-8t5esanq9g41" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ&co=aHR0cDovL2hlbHAubXlzdXBwb3J0aHViLmNvbTo4MA..&hl=de&v=8k85QBI-qzxmenDv318AZH30&size=normal&cb=ze2fmrcubk20"></iframe>
</div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
<noscript>
<div>
<div style="width: 302px; height: 422px; position: relative;">
<div style="width: 302px; height: 422px; position: absolute;">
<iframe src="https://www.recaptcha.net/recaptcha/api/fallback?k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ" name="ReCAPTCHA" style="width: 302px; height: 422px; border-style: none; border: 0; overflow: hidden;">
</iframe>
</div>
</div>
<div style="width: 300px; height: 60px; border-style: none;
bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px;
background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px;">
<textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid #c1c1c1;
margin: 10px 25px; padding: 0px; resize: none;"> </textarea>
</div>
</div>
</noscript>
</div>
</div>
<input type="hidden" name="meta[user_agent]" id="meta_user_agent" value="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36">
<input type="hidden" name="meta[seen_articles]" id="meta_seen_articles">
<input type="hidden" name="meta[enterprise_enabled]" id="meta_enterprise_enabled" value="false"> <input type="hidden" name="meta[referrer]" id="meta_referrer" value="">
<div class="form-actions">
<input type="submit" name="commit" value="Submit" id="helpdesk_ticket_submit" class="btn btn-primary">
<a class="btn" href="/support/home">Cancel</a>
</div>
</form>Text Content
GENERAL INQUIRIES Welcome Login SUBMIT A TICKET Requester Subject <div class="control-group ticket_section"> <label class=" control-label cf_prsdf_135918-label " for="helpdesk_ticket_cf_prsdf_135918">Product Name</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_prsdf_135918]" id="helpdesk_ticket_custom_field_cf_prsdf_135918"><option value="">...</option> <option data-id="5002668926" value="Cellulite Factor™">Cellulite Factor™</option> <option data-id="5002665340" value="CyaBags™">CyaBags™</option> <option data-id="5002689173" value="Glowic™">Glowic™</option> <option data-id="5002665341" value="HydraLyft™">HydraLyft™</option> <option data-id="5002706779" value="Hydrova™">Hydrova™</option> <option data-id="5002711714" value="Lunaskin™">Lunaskin™</option> <option data-id="5002672025" value="Lumiace™">Lumiace™</option> <option data-id="5002696080" value="Miracle Lash™">Miracle Lash™</option> <option data-id="5002665342" value="Unbuttoned Beauty™">Unbuttoned Beauty™</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_product_name732551_135918-label " for="helpdesk_ticket_cf_product_name732551_135918">Product Name</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_product_name732551_135918]" id="helpdesk_ticket_custom_field_cf_product_name732551_135918"><option value="">...</option> <option data-id="5002684522" value="Arctic Blast™">Arctic Blast™</option> <option data-id="5002685554" value="ExaFlex™">ExaFlex™</option> <option data-id="5002705027" value="Flexafen™">Flexafen™</option> <option data-id="5002674938" value="Meridian Pain Protocol">Meridian Pain Protocol</option> <option data-id="5002682294" value="Restria™">Restria™</option> <option data-id="5002714387" value="SlimActiv 9™">SlimActiv 9™</option> <option data-id="5002704814" value="SolarMax™">SolarMax™</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_product_name_135918-label " for="helpdesk_ticket_cf_product_name_135918">Product Name</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_product_name_135918]" id="helpdesk_ticket_custom_field_cf_product_name_135918"><option value="">...</option> <option data-id="5002701921" value="BellyFlush™">BellyFlush™</option> <option data-id="5002689174" value="BellySlim-XT™">BellySlim-XT™</option> <option data-id="5002709869" value="Cardio Clear 7™">Cardio Clear 7™</option> <option data-id="5002704811" value="Cholibrium™">Cholibrium™</option> <option data-id="5002665339" value="CitroBurn™">CitroBurn™</option> <option data-id="5002668925" value="Consti-Slim™">Consti-Slim™</option> <option data-id="5002713615" value="ElectroSlim™">ElectroSlim™</option> <option data-id="5002654288" value="Epishield Plus™">Epishield Plus™</option> <option data-id="5002668924" value="Glucose Shield™">Glucose Shield™</option> <option data-id="5002685992" value="Levitox™">Levitox™</option> <option data-id="5002656125" value="Metabolic Flora">Metabolic Flora</option> <option data-id="5002668922" value="MetaLean Complete™">MetaLean Complete™</option> <option data-id="5002665338" value="Nutonen™">Nutonen™</option> <option data-id="5002682259" value="Ovuna™">Ovuna™</option> <option data-id="5002712831" value="OxiGuard 10™">OxiGuard 10™</option> <option data-id="5002683071" value="Prociva™">Prociva™</option> <option data-id="5002715166" value="ProXental™">ProXental™</option> <option data-id="5002665337" value="Red Yeast Rice Plus™">Red Yeast Rice Plus™</option> <option data-id="5002706781" value="Restovex™">Restovex™</option> <option data-id="5002704812" value="Simple H™">Simple H™</option> <option data-id="5002714629" value="ThyroBurn 7™">ThyroBurn 7™</option> <option data-id="5002712192" value="UroFresh™">UroFresh™</option> <option data-id="5002711715" value="Venoplus 8™">Venoplus 8™</option> <option data-id="5002668923" value="VivaSlim™">VivaSlim™</option> <option data-id="5002706780" value="Xanoburn™">Xanoburn™</option> <option data-id="5002711273" value="Xetina 20™">Xetina 20™</option> <option data-id="5002701920" value="Xitox™">Xitox™</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_product_name711461_135918-label " for="helpdesk_ticket_cf_product_name711461_135918">Product Name</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_product_name711461_135918]" id="helpdesk_ticket_custom_field_cf_product_name711461_135918"><option value="">...</option> <option data-id="5002711507" value="Pain Relief Drops">Pain Relief Drops</option> <option data-id="5002711506" value="Rest & Relief">Rest & Relief</option></select> </div> </div> Type Of Inquiry ... Cancellation & Refund Return Item Order Status Product Information Placing An Order Billing Inquiry Others Description * Bold (Ctrl-B) * Italic (Ctrl-I) * Underline(Ctrl-U) * * • Unordered List (Ctrl-Shift-7) * 1. Ordered List (Ctrl-Shift-8) * * Font Color * Back Color * * Link + Attach a file Cancel Insert Link ...Unlink