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Public Utilities and Waterworks Management Institute




ABOUT US

 

The Public Utilities & Waterworks Management Institute provides “Industry
Specific” leadership training to managers and supervisors working for public
works, utilities and waterworks organizations.  The Institute has provided high
quality supervisory training to thousands of individuals around the country for
many years.  What makes this training unique is the understanding that it
requires a proper “mix” of leadership skills and organizational (management)
factors for managers and supervisors to effectively help employees develop their
full potential and optimum productivity.

 

Basic Institute Details 

The basic management institute is for anyone in a leadership position.  This
affordable course will teach you how to put effective management and supervisory
skills to work for you and your organization.  You’ll learn to make better
leadership decisions, communicate more effectively, avoid costly mistakes and
get the results you want.  Plan on attending yourself or sending other managers
and supervisors who would benefit from this superior skills program.

There are 5 main topics that are taught during the Basic Institute:

 1. The Art of Leadership
 2. The Leader’s Role in Performance Management
 3. The Leadership of Change
 4. Managing Conflict
 5. Collaboration and Teams

 

Advanced Institute Details

The Advanced Course for utility management personnel is a series of
skill-building sections designed to help understand management’s changing role
in today’s business climate.  Leadership principles and challenges will be
discussed; individual and team exercises will support specific skill training;
discussions of the future of management and organizations will be central to the
learning experience.

There are 4 main topics that are taught during the Advanced Institute:

 1. Leadership Review
 2. Critical Thinking Skills for Problem Resolution and Innovation
 3. Decision Making
 4. Coaching and Mentoring Skills

 

Phase III Institute Details

This PHASE III Institute Program has been designed at the request of many
institute graduates who wish to continue expanding their leadership capacity.
The skill-building topics of this course will foster improved knowledge of the
management and leadership role and prepare participants to make better
decisions, prioritize and engage others in facing the monumental leadership
challenges facing the utility industry.  The sharing of knowledge and ideas with
peers will enhance this learning experience.

There are 8 main topics that are taught during the Phase III institute:

     1. Model The Way
     2 Inspire a Shared Vision
     3. Challenge The Process
     4. Enable Others To Act
     5. Encourage The Heart
     6. Emotional Intelligence
     7. Ethics For Leaders
     8. Dialogue Skills

 

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 * About Us
 * Associations
 * Contact Us
 * Our Instructors
 * Resources
 * Testimonials
 * UPCOMING CLASSES