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URL: https://support.postman.com/hc/en-us/articles/360019139274-I-m-having-trouble-joining-my-team
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 1. Postman
 2. Resolve issues
 3. Teams




ARTICLES IN THIS SECTION

 * I'm having trouble accepting the invite to join my team
 * Joining team with SSO generates a default username
 * I'm having trouble joining my team
 * I’m having trouble accessing my team with SSO


I'M HAVING TROUBLE JOINING MY TEAM

Vaishnavi Challa
 * 10 days ago
 * Updated

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YOU ARE EXPERIENCING ONE OF THE FOLLOWING ISSUES

 * I get the error Unable to join the team
 * I get an invalid or expired invite code error
 * I get the error Unable to sign in
 * I am unable to join my organization using SSO


HOW TO UNBLOCK YOURSELF


UNABLE TO JOIN THE TEAM

Make sure you are accepting the invite from the right email address, that is,
the one the invite was sent to.


SORRY! YOU SEEM TO HAVE AN INVALID OR EXPIRED INVITE CODE

To get unblock, refer to the article I'm having trouble accepting the invite to
join my team. 


UNABLE TO SIGN IN

In the event that you have multiple Postman accounts, make sure you accept the
invite link with the email associated with the Postman account you have been
sent an invite.

Clear your browser cache and cookies or use an incognito session to accept the
invite link.


UNABLE TO JOIN MY ORGANIZATION USING SSO

To get unblocked, refer to the article I’m having trouble joining my team with
SSO

 

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