haloitsm.com
Open in
urlscan Pro
141.193.213.10
Public Scan
URL:
https://haloitsm.com/
Submission: On January 15 via api from ZA — Scanned from DE
Submission: On January 15 via api from ZA — Scanned from DE
Form analysis
0 forms found in the DOMText Content
* Skip to primary navigation * Skip to main content * Skip to footer * Skip to custom navigation HaloITSM * Features * Solutions Submenu By Sector -------------------------------------------------------------------------------- Submenu * Public Sector Reduce overheads and deliver an intuitive experience for your users. * Education Deliver an exceptional service experience to students, faculty and staff. * Financial Services Deliver secure, auditable IT Service Management throughout the organisation. * Healthcare Centralise and streamline your processes. * All Sectors → By Use -------------------------------------------------------------------------------- Submenu * IT Service Management Empower your IT team to deliver rapid, efficient ITIL-aligned service. * HR Service Management Automate, connect and improve your HR service delivery. * Facilities Service Management Manage your Facilities department with our all-in-one software for resource booking, maintenance, asset management and much more. * Enterprise Service Management Extend service management throughout the organisation. * Customer Service HaloCRM An intuitive platform for customer-facing teams to manage conversations from any channel. * Managed Service Providers HaloPSA Manage your MSP business with our all-in-one platform and transform how you deliver services to customers. Resources -------------------------------------------------------------------------------- Submenu * Compare ITSM Tools * Integrations * Resources Submenu Learn -------------------------------------------------------------------------------- Submenu * Case Studies Read our ITSM case studies including how SKY TV migrated from ServiceNow to HaloITSM to integrate and automate their daily processes. * Blog Discover the latest thought leadership and company news. * Guides Learn how to get the most out of HaloITSM. User Resources -------------------------------------------------------------------------------- Submenu * Community NEW Connect with peers, maximise your HaloITSM knowledge, and raise feature suggestions. * HaloITSM Events Join us at both virtual and in-person events across the globe to learn more about HaloITSM. * Roadmap Find out about all the exciting, up and coming developments in HaloITSM. * API Documentation Learn about building integrations with HaloITSM using the Halo REST API. * Compare ITSM Software We have taken the time to compare ITSM software using the Gartner Peer Insights metrics and put together a comparison against the other similar ITSM tools on the market. Featured Articles -------------------------------------------------------------------------------- Submenu * REPORT McLaren Racing Announces HaloITSM as an Official Technology Partner * HALO FEATURES HaloITSM New Features Q2 2023 * AWARDS ITSM Trends for 2023 * Capterra and GetApp Awards 2022 * Partner * Company * Careers * Contact Us * Start trial * Schedule a demo INTUITIVE ITSM SOFTWARE, DELIVERED BY EXPERTS Empower your IT team to deliver rapid, efficient ITIL-aligned service. Schedule a demo YOU’RE IN GOOD COMPANY 100,000+ users, from 75+ countries, trust HaloITSM to deliver their ITSM solution -------------------------------------------------------------------------------- 4.7 79 Ratings on Gartner Peer Insights (Submit a review) As of 15 Jan 2024 THE SERVICE PLATFORM THAT DRIVES THE MCLAREN FORMULA ONE™ TEAM Discover the fastest all-in-one platform that transforms how you deliver your IT services. Learn more EVERYTHING YOU NEED FOR IT – ALL IN ONE PLACE HaloITSM will transform your current ways of working into intuitive, up-to-the-minute workflows. It will give your teams the ability to deliver the very best in service – to customers and employees alike. And do that consistently, and repeatedly. HaloITSM is a single, all-inclusive ITSM software solution, and it won’t just standardise your processes. It will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business. Present – and future. INCIDENT MANAGEMENT DELIVER FASTER RESOLUTIONS -------------------------------------------------------------------------------- HaloITSM’s ITIL-aligned processes make it easy to manage incidents and meet SLAs. And it has never been easier to automate your workflows. Or to centralise your communications. “I can not recommend this product highly enough – so much so that I have now implemented this in two different organisations.” Mark Render – Head of Digital Systems SERVICE CATALOGUE A SELF-SERVICE PORTAL THAT YOUR USERS WILL LOVE -------------------------------------------------------------------------------- Let your users find and request the exact services they need – from the portal. Because with HaloITSM you can fulfil requests easily, automatically, and with no errors. “HaloITSM’s flexible approach has allowed us to seamlessly replace the existing system whilst maintaining service to our customers. The training and consultancy services provided allowed us to train all staff involved, identify and develop areas of improvement.” Andrew Hopkins – ICT Applications Team Manager For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award. CHANGE CONTROL HAVE VISIBILITY OF ALL CHANGES ACROSS THE ORGANISATION -------------------------------------------------------------------------------- HaloITSM offers outstanding change management capability. So you and your team can easily track, plan and deliver organisational changes, on any scale. And it’s easy to standardise processes and meet your deadlines, in every part of your organisation. “Thanks to HaloITSM the time to log a single phone call has gone from around 5 minutes down to roughly 30 seconds! We now log roughly 11,000 tickets a month with ease!” Dan Hill – IT Helpdesk Team Leader ITSM software, ITSM software, ITSM software, ITSM Software, ITSM Software ASSET MANAGEMENT CENTRALISE YOUR ASSET MANAGEMENT -------------------------------------------------------------------------------- Manage your end user assets and configuration items in HaloITSM. HaloITSM’s CMDB is a powerful tool to track your configuration items and visualise dependencies between CIs. So you can log incidents and problems against CIs. And zero in on systematic failings before they cause a major incident. “HaloITSM allows us to create, enhance and innovate our Customer’s experience of IT Services and allows the customer to be in control.” Danielle Deeprose – Service Desk Team Leader INTEGRATIONS INTEGRATE HALOITSM WITH YOUR FAVOURITE APPS. -------------------------------------------------------------------------------- Centralise your systems into a single application by taking advantage of our HaloITSM integrations. SEE INTEGRATIONS CUSTOMER SUCCESS STORY -------------------------------------------------------------------------------- “The HaloITSM services, I’ve got to be honest, are 5 star. We’ve used various different applications and their support hasn’t been as smooth or as quick.” Gina Hurley – ICT End User Consultant, Cardiff Council Explore Case Studies ITSM SOFTWARE YOU’RE IN GOOD COMPANY 100,000+ people, from 75+ countries, trust HaloITSM to deliver their ITSM solution See our Customer Success Stories TRY HALOITSM FREE FOR 30 DAYS. Immediate Access. No Credit Card Required. Try for free FOOTER COMPANY * Contact Us * Careers * Channel Partners * Technology Partners * Events * CSR Policy * Global Impact * Referral Program * Accessibility Statement HALOITSM * Features * Integrations * Pricing * Community * Blog * Onboarding Process * Guides * Roadmap KEY FEATURES * Incident Management * Problem Management * Change Control * Configuration Management * Service Catalogue * Knowledge Management COMPARE ITSM * ServiceNow Alternative * FreshService Alternative * TOPdesk Alternative * Cherwell Alternative * Axios Alternative * Hornbill Alternative * Ivanti Alternative * TeamDynamix Alternative * ManageEngine Alternative * Spiceworks Alternative SOCIAL * Terms and Conditions * Privacy Policy * Security * GDPR PIN IT ON PINTEREST Looking for NetHelpDesk? You're in the right place. NetHelpDesk has rebranded. + We use cookies to ensure that we give you the best experience on our website. By using our website or closing this message, you are agreeing to our Cookie Policy.OkPrivacy policy word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 Conversations new message(s) Need a hand? 👋 Hi, I’m the HaloITSM Bot