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GARTNER® MAVERICK RESEARCH: STOP INVESTING IN IT SKILLS

IT Skills or IT Outcomes? This is usually a simple question to answer because
these have traditionally been linked. However, the persistent shortage of IT
skills adversely affects an Infrastructure and Operations (I&O) leader’s ability
to recruit, train and retain their staff, impacting their ability to deliver IT
outcomes. As a result, this has influenced numerous recommendations for
organizations to consider alternatives. 


This Maverick research contradicts the traditional advice that clients should
focus on acquiring, developing and reskilling IT talent. Instead, it recommends
stopping investment in IT skills and instead focusing on achieving IT outcomes
that optimize costs and improve agility and efficiency.
GET GARTNER REPORT


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In this report, Gartner outlines the following findings and recommendations:
 * By 2030, IT leaders will fail to fill 75% of their job listings, compared
   with 25% in 2023
 * By 2030, 90% of employees with IT skills will be employed by technology
   vendors or service providers, up from 30% in 2023.
 * Avoid hiring employees tactically, based on IT skills. Rather than building
   the IT skills of their staff, they should, in effect, procure desired
   strategic IT outcomes by buying products and services.
 * There should be a focus on business competencies, and specifically vendor
   management and sourcing outcomes. Organizations need to be less vertically
   integrated — by contrast, acquiring IT skills equates to vertical
   integration.




 







GARTNER REPORT: STOP INVESTING IN IT SKILLS

Get Gartner Report


Gartner, Maverick Research: Stop Investing in IT Skills, Jonathan Forest, Jeff
Vogel, Chris Saunderson, Julia Palmer, 21 March 2023


GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its
affiliates in the U.S. and internationally, and HYPE CYCLE is a registered
trademark of Gartner, Inc. and/or its affiliates and are used herein with
permission. All rights reserved.

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