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PRIVACY POLICY
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KALTURA PRIVACY NOTICES
These privacy notices provide important information about how Kaltura, Inc.
(“Kaltura”) collects, uses,
processes, protects, and discloses information when you use the Kaltura Websites
and the Kaltura Platform.
Our Privacy Notice for the Kaltura Websites details the kinds of Personal
Information we collect when you visit
the various websites that we operate and how we manage and use that information.
Our Privacy Notice for the Kaltura Platform details the kinds of Personal
Information that are collected when
you use or interact with the Kaltura Platform through an Account Owner’s
account.
These notices include legal information about your privacy rights, how you can
exercise your legal rights, and how to
contact Kaltura.
Kaltura may update these Privacy Notices at any time without prior notice. Any
such changes will become effective
prospectively from the date of publication. These Privacy Notices were last
updated on March 1, 2021. We encourage you
to check this page frequently for any changes to our Privacy Notices.
Any inquiries, concerns, or requests regarding the use or disclosure of your
Personal Information should be directed to
Kaltura’s data protection officer at: DPO@kaltura.com.
PRIVACY NOTICE FOR THE KALTURA WEBSITES
This privacy notice contains important information about how Kaltura, Inc.
(“Kaltura”) collects, uses,
processes, protects, and discloses information when you use the Kaltura
Websites.
Please visit the Terms of Use for further conditions governing your use of
the Kaltura Websites.
1. What this Privacy Notice covers
This policy describes how Kaltura treats Personal Information that we
collect, receive, process, store, distribute,
and display via the Kaltura Websites, including email, text, and other
electronic communications between you and
Kaltura.
For our privacy notice on information collected on the Kaltura Platform
visit: Privacy Notice for the Kaltura
Platform.
In this policy, “you” means any person or organization that is authorized
to use the Kaltura
Platform or Website; “we” or “us” means Kaltura, including our subsidiaries
and
affiliates.
The “Kaltura Websites” or “Websites” are websites and apps belonging to
Kaltura.
“Marketing Partners” are trusted third parties providing us with services
and data for marketing
purposes or conducting joint marketing activities with us.
“Personal Information” is information about you that is personally
identifiable by name or can be
linked to you through a personal identifier like your address, e-mail
address, phone number, or location. This
definition is given here for the purpose of this notice only, and some laws
may use a different definition. If you
are asserting your rights under law, the applicable legal definition
governs your rights.
2. When does Kaltura collect Personal Information?
In general, Kaltura collects Personal Information about you in the
following situations:
* When you visit the Kaltura Websites
* When you register through one of the Kaltura Websites for online or
in-person events organized by Kaltura
and/or our business partners
* When you sign up to receive Kaltura’s email newsletter, blog updates, or
other communications from Kaltura
* When you participate in a Kaltura survey
* When you communicate with Kaltura, post information to a blog or
community forum, or upload user submitted
media.
* When you enter promotions and contests offered by Kaltura
* When you submit your resume or other Personal Information through the
Kaltura Websites in connection with a
job application
Provision of this information to Kaltura is not mandatory. However, you
will not be able to access and use the
Kaltura Websites and communicate with Kaltura without disclosing some
Personal Information to Kaltura.
3. What categories of Personal Information we collect
Through the Kaltura Websites, we may collect Personal Information that you
voluntarily provide, such as your name,
email address, location, professional title and affiliation, and interests.
We also record your communications
preferences when you sign up to receive email communications from Kaltura.
In addition, like most other websites, when you visit any of the Kaltura
Websites, Kaltura automatically receives
and records information from a variety of sources, such as information from
your browser, device, Kaltura and
third-party cookie information, web beacons, VAST tags, pixel tags, social
media buttons, URL links, and other
methods. Information collected automatically through these sources include
your activity on the Kaltura Websites and
unique identifiers such as your IP address and device ID.
We collect Personal Information about potential business customers and
partners from our Marketing Partners and
public sources.
Although some information collected automatically is not personally
identifiable, we or our Marketing Partners may,
to the extent permitted by applicable law, aggregate or combine this
information with information from other
sources, both public and non-public (such as data brokers and organizers of
conferences you attended who have your
permission to transfer information to us, and information available
publicly on the Internet). Combining information
from various sources could make anonymous information identifiable as
Personal Information or add to the Personal
Information we already have about you.
4. The purposes for which we use your Personal Information
We use your Personal Information from the Kaltura Websites solely for
certain legitimate business purposes, which
include some or all of the following:
* Contacting you and sending you communications that we think will be of
interest to you.
* Providing you the information you request through our Websites.
* Remembering information you previously entered on our Websites to
enhance, modify, personalize, or otherwise
improve your experience on our Websites.
* Improving our Websites, services, and products.
* Customizing the advertising and content you see.
* Conducting research and providing statistical reporting to understand how
individuals interact with our
Websites and determine the effectiveness of promotional campaigns and
advertising.
5. Children
The Kaltura Websites are not intended for children and we do not permit
children to register on Kaltura Websites.
If we become aware that we have inadvertently received or collected
Personal Information pertaining to a child under
the age of consent in the jurisdiction where the child is located without
valid consent, we will delete such
information from our records.
6. Cookies and other activity tracking technologies
We use cookies and other technologies such as web beacons, tags and other
technologies to collect information about
usage of Kaltura Websites and interaction with emails that we have sent.
When you visit Kaltura Websites, our servers or an authorized third party
may place a cookie on your browser. The
cookie can collect information, including Personal Information, about your
online activities. Cookies allow us to
track usage of the Kaltura Websites and provide you with a better browsing
experience.
We also use web beacons on the Kaltura Websites. For example, web beacons
may be placed in marketing emails to
notify us when you click on a link in the email and are directed to a
Kaltura Website. Web beacons are used to
improve the Kaltura Websites, enhance our email communications, and track
the success of our promotional campaigns.
Please see below for details about how we use different categories of
cookies and other tracking technologies, as
well as how you can manage cookie settings:
* Functional cookies – We use functional cookies to retain information you
entered (such as your language or
your geographic region) and collect information about how the Kaltura
Websites are used. We may use third-party
technology to track and analyze usage information to improve how the
Kaltura Websites function, improve your
browsing experience, provide more relevant communications, and track the
performance of our advertisements.To manage the use of functional cookies
on the Kaltura Websites, consult your individual browser settings for
cookies. You can also visit https://www.aboutcookies.org/ for more
information on managing cookies. Note that disabling these cookies may
impact functionality when using the
Kaltura Websites.
* Advertising cookies – We or authorized third parties may use cookies to
show you ads for our products that we
think may interest you on any devices you may use. You may see
advertisements for Kaltura’s products on other
websites or mobile applications on any of your devices. These cookies
also help us manage and track the
effectiveness of our marketing efforts.To manage the use of advertising
cookies on the Kaltura Websites, consult your individual browser settings
for
cookies. In addition, many ad networks have joined the Digital
Advertising Alliance’s self-regulatory program to
provide a single opt-out tool at: http://www.aboutads.info and at the
European Interactive Digital Advertising Alliance (EDAA) website:
http://youronlinechoices.eu. However, Kaltura does not guarantee that
using these tools will prevent online behavioral tracking using cookies
through our Websites.
At present, Kaltura and our third-party Marketing Partners do not honor
Do Not Track signals set by some
browsers. If you wish to avoid behavioral tracking by ad networks, please
choose from the available methods for
doing so or refrain from using the Kaltura Websites.
* Social media buttons – The Kaltura Websites use social media buttons,
such as the Facebook “like” button, the
“Tweet” button and other sharing functions (collectively, “Social Media
Buttons”). Through the Social Media
Buttons, you may have the option to post information about your
activities on the Kaltura Websites to your
profile page on a third-party social media network and share with others
within your network.Cookies may be set by the respective social media
networks to track your online activity. Kaltura has no direct
control over the information that is collected by these third parties.
Your interactions with Social Media
Buttons are governed by the privacy policies of the respective social
media networks.
7. Editing and deleting your Personal Information and preferences and opting
out of communications and direct
marketing.
You can review, correct, edit, or delete the information that you provided
to us by sending us an e-mail request at
DPO@kaltura.com. Please note that we may need to verify your identity
before
processing your request. You may elect to “opt out” of receiving direct
marketing or being included in market
research information. You can opt out of receiving email communications by
following the instructions through the
unsubscribe option in Kaltura’s emails. You may also opt out at any time,
edit your account information, or delete
your account entirely by sending an e-mail request to DPO@kaltura.com
(please
indicate “Opt Out” in the subject line).
New categories of communication and notification might be added to the
Preferences page of the Kaltura Community
Forum from time to time. You can opt out of receiving future communications
from these new categories or you can
unsubscribe and block future messages by following instructions through the
unsubscribe option in those messages.
If you are a Kaltura Platform Account Owner, you will continue to receive
certain communications pertaining to your
Kaltura Platform account such as service announcements and administrative
messages even if you opt out of marketing
communications from Kaltura.
While we will try to comply with any request pertaining to your Personal
Information in accordance with applicable
law, please be aware that we may not be able to fulfill requests pertaining
to information already shared with third
parties. Some information may be retained on our systems for recordkeeping
purposes, and some residual digital
information cannot be removed or changed.
8. Disclosure of Personal Information to third parties
We do not sell, disclose, or share Personal Information about you with
third parties except under the following
circumstances and for the following purposes:
* When we have your permission to provide you with services you requested
and to carry out your instructions.
* When required by law to respond to subpoenas, court orders, or legal
process by public authorities, including
disclosures required by national security or law enforcement agencies.
* When we need to establish or exercise our legal rights, or to defend
against legal claims, or when we believe
it is necessary to share information in order to investigate, prevent, or
take action regarding illegal
activities, data breaches, suspected fraud, situations involving
potential threats to the physical safety of any
person, violations of Kaltura’s Terms of Use, or as otherwise
required by law.
* We may transfer your Personal Information if Kaltura is acquired by or
merged with another company, to ensure
the continuity of our business and services. In such an event, Kaltura
will make a public announcement before
information about you becomes subject to a different privacy policy.
* When we conduct joint webinars or marketing events with business
partners, we may share participant contact
information with such business partners for their marketing use.
* We may share your Personal Information with third-party service providers
or vendors that we engage to support
Kaltura’s business and/or the Kaltura Websites. Examples include
providers of website hosting services, website
analytics services, and marketing and communication services. These third
parties are authorized to process your
Personal Information solely for the purposes of providing the relevant
services to Kaltura.
Kaltura and its affiliates are located in different regions around the
world, and Kaltura works with strategic
partners across different industries, categories of business, and in
different jurisdictions. By accessing the
Kaltura Websites, your information may be transferred outside of your local
jurisdiction.
9. Retention of information
We may retain your information (including Personal Information) for any
lawfully permitted period of time, and as
necessary to comply with our legal and contractual obligations, enforce our
agreements, and enable us to investigate
events and resolve disputes.
10. Kaltura blogs and discussion forums
If you participate in a Kaltura blog, discussion forum, or other parts of
our Websites that allow you to post your
comments, you should be aware that the information you provide there may be
made broadly available to others,
potentially inside and outside Kaltura, who have access to that blog or
discussion forum. Blogs and discussion
forums are monitored by Kaltura, and we reserve the right to remove your
content at our discretion. Each
participant’s opinion on a blog or discussion forum is his or her own.
11. Third-party sites
The Kaltura Websites include links to other websites owned or operated by
third parties, such as our channel
partners who provide products and services that can be used together with
Kaltura’s products and services. Kaltura
is not responsible for the privacy or security practices of any third-party
websites, which are governed by their
own privacy policies.
12. Confidentiality, security, and data integrity
We take great precautions to protect the integrity of your Personal
Information. However, no data transmission over
the Internet or any other network can be guaranteed to be 100% secure.
While we strive to protect information
transmitted on or through our Websites, we cannot and do not guarantee the
security of any information you transmit.
To learn more about security, including the security measures we have taken
and steps you can take to enhance the
security of your information when using the Kaltura Websites, please
contact us at DPO@kaltura.com.
13. Rights of California Residents under the California Consumer Privacy Act of
2018 (CCPA)
If you are a resident of the State of California in the United States, you
are entitled to certain rights under the
California Consumer Privacy Act of 2018 (CCPA). The categories of Personal
Information we collect about or from you
are described in section 3 above, and the business purposes for which we
collect such Personal Information are
described in section 4 above.
As a business subject to the CCPA, Kaltura does not sell Personal
Information. Kaltura may share Personal
Information with third-party service providers or business partners for our
own business purposes as described in
section 8 above. However, we disclose your Personal Information to these
third parties only where you have consented
to disclosure of Personal Information to such third parties or where such
third parties have agreed to contractual
limitations around their use, retention, and disclosure of Personal
Information.
As a resident of the State of California, you have the following rights
under the CCPA:
* You have the right to request access to the Personal Information we
collect from or about you.
* You have the right to request details about how we process or disclose
your Personal Information.
* You have the right to request that we delete the Personal Information we
have collected about you, subject to
certain exceptions.
* You have the right to not be denied any goods or services for exercising
your rights under the CCPA.
To exercise any of these rights, you may contact Kaltura by following the
instructions in section 16 below. We may
need to verify your identity before we are able to process your requests.
14. Rights of European Data Subjects under the General Data Protection
Regulation (GDPR)
If you are in one of the EU/EEA countries, you are entitled to certain
rights under the General Data Protection
Regulation (GDPR) EU Regulation 2016/679 and applicable national data
protection regulations.
By visiting the Kaltura Websites or communicating with Kaltura, you
acknowledge that we may process your Personal
Information for the purposes described above, either on the basis of your
consent or if we have other lawful grounds
to do so. Under the GDPR, you have the following rights with respect to
your Personal Information:
* You have the right to withdraw consent to processing, where consent is
the basis of processing. For the
Personal Information we collect on the Kaltura Websites, this means you
may withdraw your consent to processing
by leaving the Kaltura Websites, suspending your account if you have
registered on our Websites, and requesting
that we delete your Personal Information by contacting us at
DPO@kaltura.com.
* You have the right to access your Personal Information that we hold and
request further details about how we
process it, under certain conditions.
* You have the right to demand rectification of inaccurate Personal
Information about you. We will promptly
correct any information found to be incorrect.
* You have the right to object to unlawful data processing under certain
conditions.
* You have the right to erasure of past data about you (your “right to be
forgotten”) under certain conditions.
* You have the right to demand that we restrict processing of your Personal
Information, under certain
conditions, if you believe we have exceeded the legitimate basis for
processing, processing is no longer
necessary, or if you believe your Personal Information is inaccurate.
* You have the right to data portability of Personal Information concerning
you that you provided us in a
structured, commonly used, and machine-readable format, subject to
certain conditions.
* The Personal Information we collect on the Kaltura Websites is not used
for automated decision making and
profiling, except for automated processes in the context of marketing. As
stated above, you can opt-out of
direct marketing by Kaltura by contacting Kaltura directly or by
following the instructions through the
unsubscribe options in our email messages.
* You have a right to complain to a data protection supervisory authority
in your country if you believe that
Kaltura is processing your Personal Information in violation of
applicable laws.
To exercise any of these rights, you may contact Kaltura by following the
instructions in section 16 below. We may
need to verify your identity before we are able to process your requests.
Kaltura’s representative in the EU for the purposes of compliance with the
GDPR is Kaltura Germany GmbH, Kaltura’s
Germany-based subsidiary, which may be contacted at:
Kaltura Germany GmbH
c/o Mazars GmbH & Co. KG
Theodor-Stern-Kai 1
60596 Frankfurt am Main
Deutschland
Tel: +1 800 871 5224
Email: DPO@kaltura.com
To learn more about your rights under the GDPR you can visit the European
Commission’s page on Protection of
Personal Data, at: http://ec.europa.eu/justice/data-protection/index_en.htm
15. Cross-border Personal Information transfers
Kaltura is a global organization headquartered in the United States and has
legal entities, business functions, and
systems in countries around the world.
We may share your Personal Information within Kaltura and transfer it to
countries in the world where we do
business, including to the United States. Therefore, your Personal
Information may be processed in countries with
privacy laws that are different from privacy laws in your country or in
countries that are not subject to an adequacy
decision by the European Commission. Regardless of location, Kaltura
handles Personal Information as described here,
and we take care to ensure that our employees, agents and strategic
partners in other countries act in a manner
consistent with this privacy notice. Kaltura ensures that the recipient of
your Personal Information provides
appropriate safeguards, including by entering into data processing
agreements incorporating, where required,
standard contractual clauses or an alternative mechanism for the transfer
of personal data as approved by the
European Commission or other applicable regulator.
16. Contacting Kaltura about this Privacy Notice
Any inquiries, concerns, or requests regarding the use or disclosure of
your Personal Information should be directed
to Kaltura’s data protection officer at: DPO@kaltura.com.
You may also send inquiries to the following address:
Kaltura, Inc.
250 Park Avenue South, 10th Floor
New York, NY 10003
Attention: Legal Counsel
17. Changes to this Privacy Notice
Kaltura may update this Privacy Notice at any time without prior notice.
Any such changes will become effective
prospectively from the date of publication. This Privacy Notice was last
updated on March 1, 2021. We encourage
you to check this page frequently for any changes to our Privacy Policy.
PRIVACY NOTICE FOR THE KALTURA PLATFORM
This privacy notice explains how Kaltura, Inc. (“Kaltura”) collects, uses,
processes, protects, and
discloses information on the Kaltura Platform.
Please visit the Terms of Use for further conditions governing your use of
the Kaltura Websites.
1. What this Privacy Notice covers
This policy describes how Kaltura handles Personal Information on the
Kaltura Platform.
For our privacy notice on information related to the Kaltura Websites and
other communications with Kaltura go
to: Privacy Notice for the Kaltura Websites
In this policy, “you” means any User that is authorized to use the Kaltura
Platform through an
Account Owner’s account; “we” or “us” means Kaltura, including our
subsidiaries
and affiliates.
“Account Owner” the means the individual(s) or organization(s) that have
permission to use the
Kaltura Platform to provide services and distribute media from their
account.
“Kaltura Platform” means the cloud-based hosted services, APIs, plug-ins,
applications, media
players, custom websites, and storage provided by Kaltura to Account
Owners.
“Partner” means trusted third parties and business associates that provide
us with some of the
services that we provide to you. For example, our Partners include content
distribution networks (CDNs), third-party
platforms that are integrated with the Kaltura Platform via APIs or
plug-ins, and third-party services you can
access through the Kaltura Platform.
“Personal Information” is information about you that is personally
identifiable by name or can be
linked to you through a personal identifier like your address, e-mail
address, phone number, or location, and which
is not otherwise publicly available. This definition is given here for the
purpose of this notice only, and some
laws may use a different definition. If you are asserting your rights under
law, the applicable legal definition
governs your rights.
“Users” are those individuals (such as, customers, subscribers, viewers,
employees, staff, faculty,
student, members, or other persons) who are authorized by an Account Owner
to access video, audio, and/or other
content from their account.
2. Kaltura is a Data Processor
The Kaltura Platform is a set of online hosted software (“SaaS”) tools for
hosting, managing and distributing video
content over the Internet. We make accounts on the Kaltura Platform
available to Account Owners that are paying
customers, free trial users, and business partners. Information uploaded
and stored on the Kaltura platform is
associated with a given account. In each case, the Account Owner is the
Data Controller of the Personal Information
of its Users on that account. Kaltura is the Data Processor carrying out
data processing activities and instructions
on behalf of each Data Controller.
3. Disclosures of information under Account Owner control
Account Owners use the Kaltura Platform to store, process, and distribute
videos and other information belonging to
them or their Users through their websites, apps, or other comparable
means. Depending on the configuration of the
Kaltura Platform selected by the Account Owner, media and other information
on the Account Owner’s account may be
viewable to the general public or to limited audiences. As the controller
of Personal Information on the Kaltura
Platform, Account Owners are responsible for maintaining the privacy of
Personal Information pertaining to their
Users. Kaltura is not responsible for disclosures of information made by
Account Owners and their Users
through such Account Owners’ respective accounts. When we process your
Personal Information on behalf of an
Account Owner, it is that Account Owner’s responsibility to protect your
privacy.
If you are concerned about your privacy while interacting with services
provided by a Kaltura Account Owner, you
should address requests and inquiries relating to your Personal Information
directly to that Account Owner. If you
contact us regarding information associated with an Account Owner’s
account, we may forward your requests or
inquiries to the relevant Account Owner.
4. When is your Personal Information collected on the Kaltura Platform?
When you interact with the Kaltura Platform through an Account Owner’s
account, Kaltura collects your Personal
Information. Examples of activities where you might interact with the
Kaltura Platform include:
* Viewing videos on the Internet provided from a Kaltura Platform account.
* Uploading content to the Kaltura Platform.
* Appearing on videos hosted on the Kaltura Platform.
* Using applications connected to the Kaltura Platform, logging in to
applications connected to the Kaltura
Platform, or downloading a Kaltura mobile application.
* Interacting with the Kaltura APIs.
* Opening a free trial account or other partner account for the Kaltura
Platform or for individual Kaltura products.
* Downloading a Kaltura application from sites like the Apple App Store and
Google Play.
* Interacting with Kaltura on behalf of an Account Owner (for example, if
you are an Account Owner’s account or
business administrator or a technical contact you may provide your
contact information to Kaltura for service or
billing purposes).
5. What Personal Information do we collect about you on Kaltura Platform
accounts?
When you use the Kaltura Platform as a User through an Account Owner’s
account, the following categories of Personal
Information may be collected and processed:
1. Information you upload or record – If you are authorized to upload
videos to a Kaltura account, the video
content and metadata that you upload may potentially include Personal
Information about you and/or other third parties.
2. Information provided by the Account Owner – The Account Owner may enter
or create Personal
Information about you on its account. For example, your information may
be included in the Account Owner’s
authorized User lists, access permissions, or in audio or video content
and/or metadata.
3. Traffic information, instructions, and activity on the Kaltura Platform
– When you interact with the
Kaltura Platform, the system collects the traffic information needed to
deliver your actions and instructions
over the Internet. Personal Information about you may include IP
addresses, and URLs used to deliver content to
you, and the Kaltura Platform may collect other system information such
as MAC addresses to allow the system to
recognize your devices. The Kaltura Platform uses cookies to remember
your preferences and/or support the use of
digital rights management systems.
4. Passwords and login credentials – When you log in to the Kaltura
Platform, we collect the user IDs
and passwords used in order to access the Kaltura Platform. When you log
in to other Account Owner systems that
are connected to the Kaltura Platform (such as single sign-on systems or
third-party portals), depending on the
configuration of those systems, the Kaltura Platform may receive user
login credentials or an anonymous
identifier or token.
Contact and billing information – If you are a Kaltura Account Owner, we
collect your contact and billing
information.
6. How we use your Personal Information
We use your information solely for the following purposes:
* Provide the services and functions you requested from the Account Owner
and performing your actions and
instructions on the Kaltura Platform through the Account Owner’s account.
* Providing support, service notices, billing, and other account-relevant
information to Account Owners.
* We use the Account Owner’s contact and billing address to send Account
Owners offers and promotional
information.
* Creating aggregate statistics and analytics information for Kaltura’s own
use and our Account Owners’
respective use.
* We may use content on an Account Owner’s account to troubleshoot and
resolve service issues on that Account
Owner’s account.
* We use traffic information and aggregated user information to better
monitor the performance of the Kaltura
Platform, track account usage, and test and improve the Kaltura Platform.
7. Audit logs
The activity on the Kaltura Platform production servers is logged within
the system for the purpose of providing
Kaltura Account Owners and Partners with statistical analysis of use, and
to enable us to monitor the system,
perform security audits, track errors, report activity via the system, and
to comply with data retention rules and
internal policies.
We use commercially reasonable methods to keep production logs secure and
do not use them for any other purpose or
share them with third parties except for permitted disclosures to third
parties as detailed below.
8. Sharing information with Partners
We rely on certain trusted third-party Partners to provide part of the
services and functions that make up the
Kaltura Platform. For example, we transmit video content via third party
content delivery networks (CDNs).
Kaltura does not share your information, including Personal Information,
with any third parties other than our
Partners except in the limited circumstances detailed below. Our Partners
do not have permission to use your
Personal Information for any purpose other than to provide to Kaltura the
services we require to serve our Account
Owners.
The Kaltura Platform is designed to interoperate with different systems.
Our Account Owners may choose to integrate
the Kaltura Platform with their own systems or with other third-party
services of their designation. Kaltura is not
responsible for systems connected to the Kaltura Platform that are not
under our control.
9. Cookies and other activity tracking technologies
The Kaltura Platform uses certain persistent first-party cookies to provide
the best user experience and remember
your preferences on the Kaltura Platform.
The Kaltura Platform does not place third-party cookies on your devices.
However, elements of the Kaltura Platform,
such as the Kaltura player may send information about your activities on
the Kaltura Platform to cookies placed by
others (such as ad networks) on your devices through web beacons, VAST
tags, and other technologies. Other parties’
cookies are subject to their own privacy policies.
Most Internet browsers have options for controlling, disabling, and
deleting cookies on your computer. To learn how
to control cookies using your browser settings, visit
https://www.aboutcookies.org/. In addition, many ad networks have joined
the Digital Advertising Alliance’s self-regulatory program to provide a
single opt-out tool at: http://www.aboutads.info and at the European
Interactive Digital Advertising
Alliance (EDAA) website: http://youronlinechoices.eu. However, Kaltura
does not guarantee that using these tools will prevent online behavioral
tracking using cookies through the Kaltura
Platform.
10. Disclosure of Personal Information to third parties
Your Personal Information on a Kaltura Platform account is controlled by
the Account Owner. We do not disclose your
Personal Information to third parties except under the following
circumstances and for the following purposes:
* When we have the Account Owner’s permission, in order to provide the
Account Owner with services it requests.
* When required by law to respond to subpoenas, court orders, or legal
process by public authorities, including
disclosures required by national security or law enforcement agencies.
* When we need to establish or exercise our legal rights, or to defend
against legal claims, or when we believe
it is necessary to share information in order to investigate, prevent, or
take action regarding illegal
activities, data breaches, suspected fraud, situations involving
potential threats to the physical safety of any
person, violations of Kaltura’s Terms of Use, or as otherwise
required by law.
* If Kaltura is acquired by or merged with another company, the Kaltura
Platform (including the information
stored on Account Owner’s respective accounts) may be transferred to
another entity.
* With our Partners, as described above.
11. Receipt of information from third parties
Kaltura integrates with third-party services (e.g., Zoom, Webex, YouTube)
to automate ingestion of media assets from
the third-party service to the Kaltura Platform. Media assets ingested from
third-party services and associated with
an Account Owner’s account are processed according to the same guidelines
that apply to the Account Owner’s other
media assets and data stored on the Kaltura Platform. Retention of media
assets ingested from third-party services
is controlled by the Account Owner, who may choose to retain such media
assets even after ending its relationship
with the third-party service.
Processing and retention of data from third-party services may also be
subject to the privacy policies and terms
of use of those third-party services. In particular, Kaltura’s YouTube
integration uses the YouTube API Services.
Account Owners using Kaltura’s YouTube integration agree to be bound by the
YouTube Terms of Service (https://www.youtube.com/t/terms)
and are subject to Google’s Privacy Policy
(http://www.google.com/policies/privacy). In addition
to Kaltura’s normal procedures for managing and deleting the media assets,
Account Owners can manage and revoke
the Kaltura YouTube integration’s access to data via the Google security
settings page at https://security.google.com/settings/security/permissions.
12. Retention of information
We may retain your information (including Personal Information) on the
Kaltura Platform for any lawfully permitted
period of time, and as necessary to comply with our legal and contractual
obligations, enforce our agreements, and
enable us to investigate events and resolve disputes.
13. Confidentiality, security, and data integrity
We take great precautions to protect the integrity of your Personal
Information. However, no data transmission over
the Internet or any other network can be guaranteed to be 100% secure.
While we strive to protect information on the
Kaltura Platform, we cannot and do not guarantee the security of any
information you transmit.
To learn more about security, including the security measures we have taken
and steps you can take to enhance the
security of your information when using the Kaltura Platform, please
contact us at DPO@kaltura.com.
14. Rights of California Residents under the California Consumer Privacy Act of
2018 (CCPA)
If you are a resident of the State of California in the United States,
Kaltura has certain obligations as a service
provider towards Account Owners regarding your Personal Information under
the California Consumer Privacy Act of
2018 (CCPA). As a service provider, Kaltura processes Personal Information
solely for the purpose of providing the
services specified in the contracts between Kaltura and the Account Owners.
Kaltura does not process Personal
Information collected through an Account Owner’s account for any other
purpose.
If you are concerned about your privacy while interacting with services
provided by a Kaltura Account Owner, you
should address requests and inquiries relating to your Personal Information
directly to that Account Owner. If you
contact us regarding information associated with an Account Owner’s
account, we may forward your requests or
inquiries to the relevant Account Owner.
To learn more about your rights under the CCPA, you can visit the
California Office of the Attorney General’s page
on the CCPA at: https://oag.ca.gov/privacy/ccpa.
15. Rights of European Data Subjects under the General Data Protection
Regulation (GDPR)
If you are in one of the EU/EEA countries, Kaltura has certain obligations
as a data processor towards Account
Owners regarding your Personal Information under the General Data
Protection Regulation (GDPR).
The Account Owners, as data controllers, will be responsible for protecting
your rights under the GDPR.
If you are concerned about your privacy while using service provided by a
Kaltura Account Owner, you should address
requests and inquiries relating to your Personal Information directly to
that Account Owner. If you contact us
regarding information on an Account Owner’s account, we may forward your
requests or inquiries to the relevant
Account Owner.
To learn more about your rights under the GDPR you can visit the European
Commission’s page on Protection of
Personal Data, at:
http://ec.europa.eu/justice/data-protection/index_en.htm.
16. Cross-border Personal Information transfers
The Kaltura Platform hosts and processes information in the United States
and in other countries around the world.
In addition, Kaltura staff may remotely access the Kaltura Platform from
other countries where we conduct business operations.
In providing the Kaltura Platform and processing your Personal Information
on behalf of an Account Owner, your
Personal Information may be transferred to the United States or to other
countries. Therefore, your Personal
Information may be processed in countries with privacy laws that are
different from privacy laws in your country
or in countries that are not subject to an adequacy decision by the
European Commission. Regardless of location,
Kaltura handles Personal Information as described here, and we take care to
ensure that our employees, agents
and Partners in other countries act in a manner consistent with this
privacy notice. Kaltura ensures that the
recipient of your Personal Information provides appropriate safeguards,
including by entering into data processing
agreements incorporating, where required, standard contractual clauses or
an alternative mechanism for the transfer
of personal data as approved by the European Commission or other applicable
regulator.
17. Contacting Kaltura about this Privacy Notice
Any inquiries, concerns, or requests regarding the use or disclosure of
your Personal Information should be directed
to Kaltura’s data protection officer at: DPO@kaltura.com.
You may also send inquiries to the following address:
Kaltura, Inc.
250 Park Avenue South, 10th Floor
New York, NY 10003
Attention: Legal Counsel
18. Changes to this Privacy Notice
Kaltura may update this Privacy Notice at any time without prior notice.
Any such changes will become effective
prospectively from the date of publication. This Privacy Notice was last
updated on March 1, 2021. We encourage
you to check this page frequently for any changes to our Privacy Policy.
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Copyright © 2021 Kaltura, Inc. All rights reserved.
Privacy Policy Terms of Use
Kaltura's mission is to power any video experience. Our wide array of video
solutions are deployed globally across thousands of enterprises, media
companies, service providers, and educational institutions, leveraging video to
teach, learn, communicate, collaborate, and entertain.
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Kaltura's mission is to power any video experience. Our wide array of video
solutions are deployed globally across thousands of enterprises, media
companies, service providers, and educational institutions, leveraging video to
teach, learn, communicate, collaborate, and entertain.
Copyright © 2021 Kaltura, Inc. All rights reserved.
Privacy Policy Terms of Use
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