www.theneighbourhoodvet.co.uk Open in urlscan Pro
45.60.124.62  Public Scan

Submitted URL: https://app.nunheadvet.co.uk/
Effective URL: https://www.theneighbourhoodvet.co.uk/
Submission: On July 30 via api from US — Scanned from SE

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                        d="M331,283.92,320.37,178.83C320,164.12,304.63,151.74,276,143c-25.24-7.7-60.22-12.11-96-12.11S109.28,135.29,84,143c-28.65,8.74-44,21.11-44.41,35.81L29.05,283.87a27.67,27.67,0,0,0-.32,4.17c0,39.67,77.94,61.07,151.27,61.07S331.28,327.71,331.28,288A28,28,0,0,0,331,283.92ZM52.15,179.34c.13-6.8,13.53-15.33,34.22-21.76,25.08-7.79,58.33-12.08,93.63-12.08,76.67,0,127.6,20.33,127.85,33.84h-.05l0,.36c-.35,6.77-13.69,15.21-34.21,21.58-25.08,7.79-58.33,12.09-93.63,12.09-76.36,0-127.18-20.16-127.84-33.67l0-.36ZM41.42,286.2l8.76-86.88c7.47,6.4,18.83,12,33.86,16.57,25.24,7.7,60.22,12.11,96,12.11s70.72-4.41,96-12.11c15-4.59,26.38-10.17,33.86-16.56l8.72,86.51,0,.41a12.2,12.2,0,0,1,.15,1.79c0,10.71-14.33,22.38-38.33,31.2C253.66,329.07,218,334.48,180,334.48s-73.66-5.41-100.41-15.24c-24-8.82-38.33-20.49-38.33-31.2A12.47,12.47,0,0,1,41.42,286.2Z">
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                      <path d="M175.05,172.45c-14.86,0-24.35,7.81-24.35,13.18s9.49,13.18,24.35,13.18,24.34-7.8,24.34-13.18S189.9,172.45,175.05,172.45Z"></path>
                      <path d="M119.56,162.54c-14.86,0-24.34,7.81-24.34,13.18s9.48,13.19,24.34,13.19,24.34-7.81,24.34-13.19S134.42,162.54,119.56,162.54Z"></path>
                      <path d="M240.44,162.54c-14.86,0-24.34,7.81-24.34,13.18s9.48,13.19,24.34,13.19,24.34-7.81,24.34-13.19S255.3,162.54,240.44,162.54Z"></path>
                      <path d="M179.34,19.07c-14.86,0-24.34,7.81-24.34,13.18s9.48,13.19,24.34,13.19,24.34-7.81,24.34-13.19S194.2,19.07,179.34,19.07Z"></path>
                      <path d="M147,69.05c-14.86,0-24.34,7.81-24.34,13.18S132.11,95.42,147,95.42s24.34-7.81,24.34-13.19S161.83,69.05,147,69.05Z"></path>
                      <path d="M213,85c-14.86,0-24.34,7.81-24.34,13.19s9.48,13.18,24.34,13.18,24.34-7.81,24.34-13.18S227.89,85,213,85Z"></path>
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                <p>Wide range of food &amp; merchandise</p>
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                    <p>Get complete peace of mind your pet’s well looked after with the Pet Health Club and save money on routine healthcare, every year. Join online today.</p>
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            <h2 class="section-title google-reviews-title">What our clients say</h2>
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                        content: '★★★★★';
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                      #google-review-AbFvOqnkAtPzbpCA3uWksSTGNPm_Uglthg8je-ZuUedje3Uv0dPEYUeuePMLzTI_7l9m3vRF18KyAA .google-reviews-gallery-review-rating::after {
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="David Allen rated us 5 stars">David Allen<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy"
                        title="The welcoming atmosphere for both owners and their pets as much as they can feel relaxed and safe. The professionalism of all the staff; vets, nurses and receptionists who go the extra yard for the pets and their owners and the fact that they give out as much information as they can as regards treatment, costs and further medical checks etc."
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">The welcoming atmosphere for both owners and their pets as much as they can feel relaxed and safe. The professionalism of all
                        the staff; vets, nurses and receptionists who go the extra yard for the pets and their owners and the fact that they give out as much information as they can as regards treatment, costs and further medical checks etc.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="LemonMarzipan rated us 5 stars">LemonMarzipan<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy"
                        title="Vet Laura (Crofton Park) absolutely fantastic yesterday, very thorough in examining my senior lady, Fudge. She is clearly super knowledgeable, but most of all empathetic and kind 🌟 Fudge totally  loved her!"
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">Vet Laura (Crofton Park) absolutely fantastic yesterday, very thorough in examining my senior lady, Fudge. She is clearly
                        super knowledgeable, but most of all empathetic and kind 🌟 Fudge totally loved her!</p>
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                        <a class="google-reviews-gallery-review-link" target="_blank" rel="noopener noreferrer" href="https://search.google.com/local/reviews?placeid=ChIJG0GhQLwDdkgRytMfytRq29Q">View on Google</a>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="V McGuinness rated us 4 stars">V McGuinness<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy" title="I brought my very anxious and tricky-to-handle, beloved cat here for regular checks, treatment and advice for over a decade. He very sadly passed at 18+ years on the evening of 30th January 2023.

I made some mistakes and errors of judgment with his care that I’ll always regret but on the whole he did pretty well between me and the Neighbourhood Vet.

Thank you particularly Topaz and Sean who identified two chronic health conditions and bought us priceless time together that we otherwise wouldn’t have had. Especially his hyperthyroidism after the chaos of lockdowns, pressure on the veterinary profession and what turned into the last year of his life.

The whole team here were very understanding and patient over time when I suppose I went from being fairly hands-off to very protective after my cat was bullied by truly evil neighbours at The Gardens. He developed epilepsy as a result that was only triggered by certain noises that reminded him of these incidents. I moved flats twice because of this and he ended up living on his anti-anxiety pills and other meds to 18+.

He could’ve actually been older as the shelter I adopted him from as a hefty cat in 2006 didn’t know his past and could only give an approximate age of 18 months.

My ONLY reason for 4 stars is my deep disappointment and hurt re the emergency vet information that’s available from here. My experience at the South London Emergency Veterinary Clinic in Streatham was ABSOLUTELY appalling. The emergency vet on duty on the evening of Monday 30.01.23 when my cat collapsed was devoid of empathy, he was offhand, arrogant and it turns out afterwards, when it was too late, a VERY poor communicator regarding my beloved Bunny Bear’s diagnosis, which I based my decision on to have him PTS. I now still don’t trust the diagnosis I was given at Streatham. I therefore would NOT recommend that emergency vet clinic at all. STAY WELL AWAY.

The South London Emergency Veterinary Clinic in Streatham wasn’t even close to busy on the night of 30.01.23. No other people or pets were waiting to be seen but with hindsight Bunny and I were treated like nothing more than an inconvenience and chore despite me not making a scene of any sort or any demands. I was in too much shock to cause any disruption or cause the vet on duty any trouble.

An emergency with a beloved pet is traumatic and distressing enough, without being treated with coldness and contempt. The experience has made grieving so much harder, if indeed it was and still is necessary for me to be grieving in the first place.

I’d never had an emergency with my cat before and yes, I should’ve already been prepared for one. Unfortunately, I completely panicked when my cat collapsed and I didn’t go to the closer emergency clinic in Camberwell. That said, it is my hope that the Neighbourhood Vet will reconsider their links with the South London Emergency Veterinary Clinic in Streatham and change their out of hours answer phone recording that allows callers to go straight through to Streatham. I will always wish I had not pressed the option for Streatham at approximately 19:45 out of sheer panic and desperation as my precious cat was in crisis.

If it was definitely kindest to have my cat PTS, I sincerely wish I’d been able to do this at the Neighbourhood Vet in East Dulwich instead - with people who knew him and who would’ve been clear to the best of their ability about a diagnosis and prognosis before I made an irrecoverable decision. And I have no doubt the Neighbourhood Vet would’ve treated Bunny (and me) with kindness and respect.

Thank you everyone at the Neighbourhood Vet for going above and beyond in the aftermath of my cat’s passing in supporting me when technically I was no longer a client but really struggling.

Correction 05/23: I recently found Bunny’s papers &amp; he was actually approx. 2 years old when I adopted him in Oct 2006." style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">I brought my very
                        anxious and tricky-to-handle, beloved cat here for regular checks, treatment and advice for over a decade. He very sadly passed at 18+ years on the evening of 30th January 2023. I made some mistakes and errors of judgment with
                        his care that I’ll always regret but on the whole he did pretty well between me and the Neighbourhood Vet. Thank you particularly Topaz and Sean who identified two chronic health conditions and bought us priceless time
                        together that we otherwise wouldn’t have had. Especially his hyperthyroidism after the chaos of lockdowns, pressure on the veterinary profession and what turned into the last year of his life. The whole team here were very
                        understanding and patient over time when I suppose I went from being fairly hands-off to very protective after my cat was bullied by truly evil neighbours at The Gardens. He developed epilepsy as a result that was only
                        triggered by certain noises that reminded him of these incidents. I moved flats twice because of this and he ended up living on his anti-anxiety pills and other meds to 18+. He could’ve actually been older as the shelter I
                        adopted him from as a hefty cat in 2006 didn’t know his past and could only give an approximate age of 18 months. My ONLY reason for 4 stars is my deep disappointment and hurt re the emergency vet information that’s available
                        from here. My experience at the South London Emergency Veterinary Clinic in Streatham was ABSOLUTELY appalling. The emergency vet on duty on the evening of Monday 30.01.23 when my cat collapsed was devoid of empathy, he was
                        offhand, arrogant and it turns out afterwards, when it was too late, a VERY poor communicator regarding my beloved Bunny Bear’s diagnosis, which I based my decision on to have him PTS. I now still don’t trust the diagnosis I
                        was given at Streatham. I therefore would NOT recommend that emergency vet clinic at all. STAY WELL AWAY. The South London Emergency Veterinary Clinic in Streatham wasn’t even close to busy on the night of 30.01.23. No other
                        people or pets were waiting to be seen but with hindsight Bunny and I were treated like nothing more than an inconvenience and chore despite me not making a scene of any sort or any demands. I was in too much shock to cause
                        any disruption or cause the vet on duty any trouble. An emergency with a beloved pet is traumatic and distressing enough, without being treated with coldness and contempt. The experience has made grieving so much harder, if
                        indeed it was and still is necessary for me to be grieving in the first place. I’d never had an emergency with my cat before and yes, I should’ve already been prepared for one. Unfortunately, I completely panicked when my cat
                        collapsed and I didn’t go to the closer emergency clinic in Camberwell. That said, it is my hope that the Neighbourhood Vet will reconsider their links with the South London Emergency Veterinary Clinic in Streatham and change
                        their out of hours answer phone recording that allows callers to go straight through to Streatham. I will always wish I had not pressed the option for Streatham at approximately 19:45 out of sheer panic and desperation as my
                        precious cat was in crisis. If it was definitely kindest to have my cat PTS, I sincerely wish I’d been able to do this at the Neighbourhood Vet in East Dulwich instead - with people who knew him and who would’ve been clear to
                        the best of their ability about a diagnosis and prognosis before I made an irrecoverable decision. And I have no doubt the Neighbourhood Vet would’ve treated Bunny (and me) with kindness and respect. Thank you everyone at the
                        Neighbourhood Vet for going above and beyond in the aftermath of my cat’s passing in supporting me when technically I was no longer a client but really struggling. Correction 05/23: I recently found Bunny’s papers &amp; he was
                        actually approx. 2 years old when I adopted him in Oct 2006.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="George Richardson rated us 5 stars">George Richardson<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy"
                        title="I could not recommended this practice enough! If you are local to the area I would implore you to register here - the level of care is second to non. All the veterinary staff &amp; receptionist’s are knowledgeable, kind &amp; compassionate, in particular the wonderful vet Michelle! There are a number of options for vets in the surrounding area of Dulwich, I wouldn’t go anywhere else."
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">I could not recommended this practice enough! If you are local to the area I would implore you to register here - the level
                        of care is second to non. All the veterinary staff &amp; receptionist’s are knowledgeable, kind &amp; compassionate, in particular the wonderful vet Michelle! There are a number of options for vets in the surrounding area of
                        Dulwich, I wouldn’t go anywhere else.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="Eduarda Bergallo rated us 5 stars">Eduarda Bergallo<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy" style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">Very helpful, caring and friendly staff and amazing vets! Could not recommend
                        more!</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="Bethany Kopiski rated us 5 stars">Bethany Kopiski<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy"
                        title="I wouldn’t take my dog anywhere else. They genuinely care and don’t just look for the most expensive option. They truly consult and make sure you understand everything. Your pet comes first always with them."
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">I wouldn’t take my dog anywhere else. They genuinely care and don’t just look for the most expensive option. They truly
                        consult and make sure you understand everything. Your pet comes first always with them.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="Laura Lane rated us 5 stars">Laura Lane<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy" style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">Great vets. Friendly, professional, even my dog likes going.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="Nikko rated us 5 stars">Nikko<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy"
                        title="Absolutely fantastic service. We found a stray cat and they were happy to scan him and check on him. They were the only vet in the area who were happy to do a walk in. Highly recommended"
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">Absolutely fantastic service. We found a stray cat and they were happy to scan him and check on him. They were the only vet
                        in the area who were happy to do a walk in. Highly recommended</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="Jenifer Milner rated us 5 stars">Jenifer Milner<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy"
                        title="Our aged cat has reached the end of her life. Emma the Vet could not have been more helpful in her diagnosis and treatment as well as so sympathetic. Best Vetinary Surgery we’ve ever known. Thank you!"
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">Our aged cat has reached the end of her life. Emma the Vet could not have been more helpful in her diagnosis and treatment as
                        well as so sympathetic. Best Vetinary Surgery we’ve ever known. Thank you!</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="Anna Phillips rated us 5 stars">Anna Phillips<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy"
                        title="This veterinary practice is excellent. We’ve had various conditions treated with our two old Burmese cats here over the years and all the vets have been wonderful - extremely knowledgeable and kind. They even treated a poor stray for us once (who is now a picture of health living with our neighbour!) It’s good to know your pet is in such safe hands so I’d really recommend."
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">This veterinary practice is excellent. We’ve had various conditions treated with our two old Burmese cats here over the years
                        and all the vets have been wonderful - extremely knowledgeable and kind. They even treated a poor stray for us once (who is now a picture of health living with our neighbour!) It’s good to know your pet is in such safe hands
                        so I’d really recommend.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="Emily F-M rated us 5 stars">Emily F-M<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy"
                        title="The neighbourhood vet (East Dulwich) all staff from the reception to the nurses to the doctors all showed compassion and care when dealing with sensitive situations. I accompanied my friend who had just experienced poor survive at another vet as she needed an emergency appointment due to her pet rabbit dying once we arrived the receptionist assisted straight away with amazing care. The nurse even came to speak to my friend to answer any questions and to deal with her concerns as she had an alive rabbit with her also as she was bonded with the rabbit who sadly passed. Amazing service, for both pets and their owners."
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">The neighbourhood vet (East Dulwich) all staff from the reception to the nurses to the doctors all showed compassion and care
                        when dealing with sensitive situations. I accompanied my friend who had just experienced poor survive at another vet as she needed an emergency appointment due to her pet rabbit dying once we arrived the receptionist assisted
                        straight away with amazing care. The nurse even came to speak to my friend to answer any questions and to deal with her concerns as she had an alive rabbit with her also as she was bonded with the rabbit who sadly passed.
                        Amazing service, for both pets and their owners.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="Florence Woodfin rated us 5 stars">Florence Woodfin<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy" title="Super professional and friendly team - they were very knowledgeable about my pet rats and made a big fuss of them too, which as a pet owner is always lovely :)"
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">Super professional and friendly team - they were very knowledgeable about my pet rats and made a big fuss of them too, which
                        as a pet owner is always lovely :)</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="David Allen rated us 5 stars">David Allen<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy"
                        title="The welcoming atmosphere for both owners and their pets as much as they can feel relaxed and safe. The professionalism of all the staff; vets, nurses and receptionists who go the extra yard for the pets and their owners and the fact that they give out as much information as they can as regards treatment, costs and further medical checks etc."
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">The welcoming atmosphere for both owners and their pets as much as they can feel relaxed and safe. The professionalism of all
                        the staff; vets, nurses and receptionists who go the extra yard for the pets and their owners and the fact that they give out as much information as they can as regards treatment, costs and further medical checks etc.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="LemonMarzipan rated us 5 stars">LemonMarzipan<span class="google-reviews-gallery-review-rating"></span></h3>
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                        title="Vet Laura (Crofton Park) absolutely fantastic yesterday, very thorough in examining my senior lady, Fudge. She is clearly super knowledgeable, but most of all empathetic and kind 🌟 Fudge totally  loved her!"
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">Vet Laura (Crofton Park) absolutely fantastic yesterday, very thorough in examining my senior lady, Fudge. She is clearly
                        super knowledgeable, but most of all empathetic and kind 🌟 Fudge totally loved her!</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="valentina squitieri rated us 5 stars">valentina squitieri<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy" style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">Excellent service, great respect, empathy and professionalism.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="V McGuinness rated us 4 stars">V McGuinness<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy" title="I brought my very anxious and tricky-to-handle, beloved cat here for regular checks, treatment and advice for over a decade. He very sadly passed at 18+ years on the evening of 30th January 2023.

I made some mistakes and errors of judgment with his care that I’ll always regret but on the whole he did pretty well between me and the Neighbourhood Vet.

Thank you particularly Topaz and Sean who identified two chronic health conditions and bought us priceless time together that we otherwise wouldn’t have had. Especially his hyperthyroidism after the chaos of lockdowns, pressure on the veterinary profession and what turned into the last year of his life.

The whole team here were very understanding and patient over time when I suppose I went from being fairly hands-off to very protective after my cat was bullied by truly evil neighbours at The Gardens. He developed epilepsy as a result that was only triggered by certain noises that reminded him of these incidents. I moved flats twice because of this and he ended up living on his anti-anxiety pills and other meds to 18+.

He could’ve actually been older as the shelter I adopted him from as a hefty cat in 2006 didn’t know his past and could only give an approximate age of 18 months.

My ONLY reason for 4 stars is my deep disappointment and hurt re the emergency vet information that’s available from here. My experience at the South London Emergency Veterinary Clinic in Streatham was ABSOLUTELY appalling. The emergency vet on duty on the evening of Monday 30.01.23 when my cat collapsed was devoid of empathy, he was offhand, arrogant and it turns out afterwards, when it was too late, a VERY poor communicator regarding my beloved Bunny Bear’s diagnosis, which I based my decision on to have him PTS. I now still don’t trust the diagnosis I was given at Streatham. I therefore would NOT recommend that emergency vet clinic at all. STAY WELL AWAY.

The South London Emergency Veterinary Clinic in Streatham wasn’t even close to busy on the night of 30.01.23. No other people or pets were waiting to be seen but with hindsight Bunny and I were treated like nothing more than an inconvenience and chore despite me not making a scene of any sort or any demands. I was in too much shock to cause any disruption or cause the vet on duty any trouble.

An emergency with a beloved pet is traumatic and distressing enough, without being treated with coldness and contempt. The experience has made grieving so much harder, if indeed it was and still is necessary for me to be grieving in the first place.

I’d never had an emergency with my cat before and yes, I should’ve already been prepared for one. Unfortunately, I completely panicked when my cat collapsed and I didn’t go to the closer emergency clinic in Camberwell. That said, it is my hope that the Neighbourhood Vet will reconsider their links with the South London Emergency Veterinary Clinic in Streatham and change their out of hours answer phone recording that allows callers to go straight through to Streatham. I will always wish I had not pressed the option for Streatham at approximately 19:45 out of sheer panic and desperation as my precious cat was in crisis.

If it was definitely kindest to have my cat PTS, I sincerely wish I’d been able to do this at the Neighbourhood Vet in East Dulwich instead - with people who knew him and who would’ve been clear to the best of their ability about a diagnosis and prognosis before I made an irrecoverable decision. And I have no doubt the Neighbourhood Vet would’ve treated Bunny (and me) with kindness and respect.

Thank you everyone at the Neighbourhood Vet for going above and beyond in the aftermath of my cat’s passing in supporting me when technically I was no longer a client but really struggling.

Correction 05/23: I recently found Bunny’s papers &amp; he was actually approx. 2 years old when I adopted him in Oct 2006." style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">I brought my very
                        anxious and tricky-to-handle, beloved cat here for regular checks, treatment and advice for over a decade. He very sadly passed at 18+ years on the evening of 30th January 2023. I made some mistakes and errors of judgment with
                        his care that I’ll always regret but on the whole he did pretty well between me and the Neighbourhood Vet. Thank you particularly Topaz and Sean who identified two chronic health conditions and bought us priceless time
                        together that we otherwise wouldn’t have had. Especially his hyperthyroidism after the chaos of lockdowns, pressure on the veterinary profession and what turned into the last year of his life. The whole team here were very
                        understanding and patient over time when I suppose I went from being fairly hands-off to very protective after my cat was bullied by truly evil neighbours at The Gardens. He developed epilepsy as a result that was only
                        triggered by certain noises that reminded him of these incidents. I moved flats twice because of this and he ended up living on his anti-anxiety pills and other meds to 18+. He could’ve actually been older as the shelter I
                        adopted him from as a hefty cat in 2006 didn’t know his past and could only give an approximate age of 18 months. My ONLY reason for 4 stars is my deep disappointment and hurt re the emergency vet information that’s available
                        from here. My experience at the South London Emergency Veterinary Clinic in Streatham was ABSOLUTELY appalling. The emergency vet on duty on the evening of Monday 30.01.23 when my cat collapsed was devoid of empathy, he was
                        offhand, arrogant and it turns out afterwards, when it was too late, a VERY poor communicator regarding my beloved Bunny Bear’s diagnosis, which I based my decision on to have him PTS. I now still don’t trust the diagnosis I
                        was given at Streatham. I therefore would NOT recommend that emergency vet clinic at all. STAY WELL AWAY. The South London Emergency Veterinary Clinic in Streatham wasn’t even close to busy on the night of 30.01.23. No other
                        people or pets were waiting to be seen but with hindsight Bunny and I were treated like nothing more than an inconvenience and chore despite me not making a scene of any sort or any demands. I was in too much shock to cause
                        any disruption or cause the vet on duty any trouble. An emergency with a beloved pet is traumatic and distressing enough, without being treated with coldness and contempt. The experience has made grieving so much harder, if
                        indeed it was and still is necessary for me to be grieving in the first place. I’d never had an emergency with my cat before and yes, I should’ve already been prepared for one. Unfortunately, I completely panicked when my cat
                        collapsed and I didn’t go to the closer emergency clinic in Camberwell. That said, it is my hope that the Neighbourhood Vet will reconsider their links with the South London Emergency Veterinary Clinic in Streatham and change
                        their out of hours answer phone recording that allows callers to go straight through to Streatham. I will always wish I had not pressed the option for Streatham at approximately 19:45 out of sheer panic and desperation as my
                        precious cat was in crisis. If it was definitely kindest to have my cat PTS, I sincerely wish I’d been able to do this at the Neighbourhood Vet in East Dulwich instead - with people who knew him and who would’ve been clear to
                        the best of their ability about a diagnosis and prognosis before I made an irrecoverable decision. And I have no doubt the Neighbourhood Vet would’ve treated Bunny (and me) with kindness and respect. Thank you everyone at the
                        Neighbourhood Vet for going above and beyond in the aftermath of my cat’s passing in supporting me when technically I was no longer a client but really struggling. Correction 05/23: I recently found Bunny’s papers &amp; he was
                        actually approx. 2 years old when I adopted him in Oct 2006.</p>
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                      <h3 class="google-reviews-gallery-reviewer" aria-label="GHEORGHE MIHALACHE rated us 5 stars">GHEORGHE MIHALACHE<span class="google-reviews-gallery-review-rating"></span></h3>
                      <p class="google-reviews-gallery-review-copy" style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">I find very much warmly the people there and they have treated us very well.I
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                        title="I could not recommended this practice enough! If you are local to the area I would implore you to register here - the level of care is second to non. All the veterinary staff &amp; receptionist’s are knowledgeable, kind &amp; compassionate, in particular the wonderful vet Michelle! There are a number of options for vets in the surrounding area of Dulwich, I wouldn’t go anywhere else."
                        style="overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 4;">I could not recommended this practice enough! If you are local to the area I would implore you to register here - the level
                        of care is second to non. All the veterinary staff &amp; receptionist’s are knowledgeable, kind &amp; compassionate, in particular the wonderful vet Michelle! There are a number of options for vets in the surrounding area of
                        Dulwich, I wouldn’t go anywhere else.</p>
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OUR LOCATIONS


CROFTON PARK

Crofton Park

East Dulwich


EAST DULWICH

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PENGE


WHAT OUR CLIENTS SAY


DAVID ALLEN

The welcoming atmosphere for both owners and their pets as much as they can feel
relaxed and safe. The professionalism of all the staff; vets, nurses and
receptionists who go the extra yard for the pets and their owners and the fact
that they give out as much information as they can as regards treatment, costs
and further medical checks etc.

View on Google



LEMONMARZIPAN

Vet Laura (Crofton Park) absolutely fantastic yesterday, very thorough in
examining my senior lady, Fudge. She is clearly super knowledgeable, but most of
all empathetic and kind 🌟 Fudge totally loved her!

View on Google



VALENTINA SQUITIERI

Excellent service, great respect, empathy and professionalism.

View on Google



V MCGUINNESS

I brought my very anxious and tricky-to-handle, beloved cat here for regular
checks, treatment and advice for over a decade. He very sadly passed at 18+
years on the evening of 30th January 2023. I made some mistakes and errors of
judgment with his care that I’ll always regret but on the whole he did pretty
well between me and the Neighbourhood Vet. Thank you particularly Topaz and Sean
who identified two chronic health conditions and bought us priceless time
together that we otherwise wouldn’t have had. Especially his hyperthyroidism
after the chaos of lockdowns, pressure on the veterinary profession and what
turned into the last year of his life. The whole team here were very
understanding and patient over time when I suppose I went from being fairly
hands-off to very protective after my cat was bullied by truly evil neighbours
at The Gardens. He developed epilepsy as a result that was only triggered by
certain noises that reminded him of these incidents. I moved flats twice because
of this and he ended up living on his anti-anxiety pills and other meds to 18+.
He could’ve actually been older as the shelter I adopted him from as a hefty cat
in 2006 didn’t know his past and could only give an approximate age of 18
months. My ONLY reason for 4 stars is my deep disappointment and hurt re the
emergency vet information that’s available from here. My experience at the South
London Emergency Veterinary Clinic in Streatham was ABSOLUTELY appalling. The
emergency vet on duty on the evening of Monday 30.01.23 when my cat collapsed
was devoid of empathy, he was offhand, arrogant and it turns out afterwards,
when it was too late, a VERY poor communicator regarding my beloved Bunny Bear’s
diagnosis, which I based my decision on to have him PTS. I now still don’t trust
the diagnosis I was given at Streatham. I therefore would NOT recommend that
emergency vet clinic at all. STAY WELL AWAY. The South London Emergency
Veterinary Clinic in Streatham wasn’t even close to busy on the night of
30.01.23. No other people or pets were waiting to be seen but with hindsight
Bunny and I were treated like nothing more than an inconvenience and chore
despite me not making a scene of any sort or any demands. I was in too much
shock to cause any disruption or cause the vet on duty any trouble. An emergency
with a beloved pet is traumatic and distressing enough, without being treated
with coldness and contempt. The experience has made grieving so much harder, if
indeed it was and still is necessary for me to be grieving in the first place.
I’d never had an emergency with my cat before and yes, I should’ve already been
prepared for one. Unfortunately, I completely panicked when my cat collapsed and
I didn’t go to the closer emergency clinic in Camberwell. That said, it is my
hope that the Neighbourhood Vet will reconsider their links with the South
London Emergency Veterinary Clinic in Streatham and change their out of hours
answer phone recording that allows callers to go straight through to Streatham.
I will always wish I had not pressed the option for Streatham at approximately
19:45 out of sheer panic and desperation as my precious cat was in crisis. If it
was definitely kindest to have my cat PTS, I sincerely wish I’d been able to do
this at the Neighbourhood Vet in East Dulwich instead - with people who knew him
and who would’ve been clear to the best of their ability about a diagnosis and
prognosis before I made an irrecoverable decision. And I have no doubt the
Neighbourhood Vet would’ve treated Bunny (and me) with kindness and respect.
Thank you everyone at the Neighbourhood Vet for going above and beyond in the
aftermath of my cat’s passing in supporting me when technically I was no longer
a client but really struggling. Correction 05/23: I recently found Bunny’s
papers & he was actually approx. 2 years old when I adopted him in Oct 2006.

View on Google



GHEORGHE MIHALACHE

I find very much warmly the people there and they have treated us very well.I
recommend 100%

View on Google



GEORGE RICHARDSON

I could not recommended this practice enough! If you are local to the area I
would implore you to register here - the level of care is second to non. All the
veterinary staff & receptionist’s are knowledgeable, kind & compassionate, in
particular the wonderful vet Michelle! There are a number of options for vets in
the surrounding area of Dulwich, I wouldn’t go anywhere else.

View on Google



EDUARDA BERGALLO

Very helpful, caring and friendly staff and amazing vets! Could not recommend
more!

View on Google



BETHANY KOPISKI

I wouldn’t take my dog anywhere else. They genuinely care and don’t just look
for the most expensive option. They truly consult and make sure you understand
everything. Your pet comes first always with them.

View on Google



LAURA LANE

Great vets. Friendly, professional, even my dog likes going.

View on Google



NIKKO

Absolutely fantastic service. We found a stray cat and they were happy to scan
him and check on him. They were the only vet in the area who were happy to do a
walk in. Highly recommended

View on Google



JENIFER MILNER

Our aged cat has reached the end of her life. Emma the Vet could not have been
more helpful in her diagnosis and treatment as well as so sympathetic. Best
Vetinary Surgery we’ve ever known. Thank you!

View on Google



ANNA PHILLIPS

This veterinary practice is excellent. We’ve had various conditions treated with
our two old Burmese cats here over the years and all the vets have been
wonderful - extremely knowledgeable and kind. They even treated a poor stray for
us once (who is now a picture of health living with our neighbour!) It’s good to
know your pet is in such safe hands so I’d really recommend.

View on Google



EMILY F-M

The neighbourhood vet (East Dulwich) all staff from the reception to the nurses
to the doctors all showed compassion and care when dealing with sensitive
situations. I accompanied my friend who had just experienced poor survive at
another vet as she needed an emergency appointment due to her pet rabbit dying
once we arrived the receptionist assisted straight away with amazing care. The
nurse even came to speak to my friend to answer any questions and to deal with
her concerns as she had an alive rabbit with her also as she was bonded with the
rabbit who sadly passed. Amazing service, for both pets and their owners.

View on Google



FLORENCE WOODFIN

Super professional and friendly team - they were very knowledgeable about my pet
rats and made a big fuss of them too, which as a pet owner is always lovely :)

View on Google



ANDREI BARDOT

Helpful, polite and thorough explanation. Thank you

View on Google



DAVID ALLEN

The welcoming atmosphere for both owners and their pets as much as they can feel
relaxed and safe. The professionalism of all the staff; vets, nurses and
receptionists who go the extra yard for the pets and their owners and the fact
that they give out as much information as they can as regards treatment, costs
and further medical checks etc.

View on Google



LEMONMARZIPAN

Vet Laura (Crofton Park) absolutely fantastic yesterday, very thorough in
examining my senior lady, Fudge. She is clearly super knowledgeable, but most of
all empathetic and kind 🌟 Fudge totally loved her!

View on Google



VALENTINA SQUITIERI

Excellent service, great respect, empathy and professionalism.

View on Google



V MCGUINNESS

I brought my very anxious and tricky-to-handle, beloved cat here for regular
checks, treatment and advice for over a decade. He very sadly passed at 18+
years on the evening of 30th January 2023. I made some mistakes and errors of
judgment with his care that I’ll always regret but on the whole he did pretty
well between me and the Neighbourhood Vet. Thank you particularly Topaz and Sean
who identified two chronic health conditions and bought us priceless time
together that we otherwise wouldn’t have had. Especially his hyperthyroidism
after the chaos of lockdowns, pressure on the veterinary profession and what
turned into the last year of his life. The whole team here were very
understanding and patient over time when I suppose I went from being fairly
hands-off to very protective after my cat was bullied by truly evil neighbours
at The Gardens. He developed epilepsy as a result that was only triggered by
certain noises that reminded him of these incidents. I moved flats twice because
of this and he ended up living on his anti-anxiety pills and other meds to 18+.
He could’ve actually been older as the shelter I adopted him from as a hefty cat
in 2006 didn’t know his past and could only give an approximate age of 18
months. My ONLY reason for 4 stars is my deep disappointment and hurt re the
emergency vet information that’s available from here. My experience at the South
London Emergency Veterinary Clinic in Streatham was ABSOLUTELY appalling. The
emergency vet on duty on the evening of Monday 30.01.23 when my cat collapsed
was devoid of empathy, he was offhand, arrogant and it turns out afterwards,
when it was too late, a VERY poor communicator regarding my beloved Bunny Bear’s
diagnosis, which I based my decision on to have him PTS. I now still don’t trust
the diagnosis I was given at Streatham. I therefore would NOT recommend that
emergency vet clinic at all. STAY WELL AWAY. The South London Emergency
Veterinary Clinic in Streatham wasn’t even close to busy on the night of
30.01.23. No other people or pets were waiting to be seen but with hindsight
Bunny and I were treated like nothing more than an inconvenience and chore
despite me not making a scene of any sort or any demands. I was in too much
shock to cause any disruption or cause the vet on duty any trouble. An emergency
with a beloved pet is traumatic and distressing enough, without being treated
with coldness and contempt. The experience has made grieving so much harder, if
indeed it was and still is necessary for me to be grieving in the first place.
I’d never had an emergency with my cat before and yes, I should’ve already been
prepared for one. Unfortunately, I completely panicked when my cat collapsed and
I didn’t go to the closer emergency clinic in Camberwell. That said, it is my
hope that the Neighbourhood Vet will reconsider their links with the South
London Emergency Veterinary Clinic in Streatham and change their out of hours
answer phone recording that allows callers to go straight through to Streatham.
I will always wish I had not pressed the option for Streatham at approximately
19:45 out of sheer panic and desperation as my precious cat was in crisis. If it
was definitely kindest to have my cat PTS, I sincerely wish I’d been able to do
this at the Neighbourhood Vet in East Dulwich instead - with people who knew him
and who would’ve been clear to the best of their ability about a diagnosis and
prognosis before I made an irrecoverable decision. And I have no doubt the
Neighbourhood Vet would’ve treated Bunny (and me) with kindness and respect.
Thank you everyone at the Neighbourhood Vet for going above and beyond in the
aftermath of my cat’s passing in supporting me when technically I was no longer
a client but really struggling. Correction 05/23: I recently found Bunny’s
papers & he was actually approx. 2 years old when I adopted him in Oct 2006.

View on Google



GHEORGHE MIHALACHE

I find very much warmly the people there and they have treated us very well.I
recommend 100%

View on Google



GEORGE RICHARDSON

I could not recommended this practice enough! If you are local to the area I
would implore you to register here - the level of care is second to non. All the
veterinary staff & receptionist’s are knowledgeable, kind & compassionate, in
particular the wonderful vet Michelle! There are a number of options for vets in
the surrounding area of Dulwich, I wouldn’t go anywhere else.

View on Google


Rated 4.7 / 5 stars based on 486 Google reviews




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Company's registered name: Independent Vetcare Ltd

Registered number: 07746795

Registered Address: The Chocolate Factory, Keynsham, Bristol BS31 2AU

Authorised and regulated by the Financial Conduct Authority for credit-related
regulated activities under reference number: FRN738010

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   * Expert Referrals
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   * Neutering
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   * Dental Hygiene
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   * Wellness Screenings for Cats and Dogs
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