Submitted URL: https://support.idagent.com/
Effective URL: https://support.idagent.com/hc/en-us
Submission: On September 26 via manual from US — Scanned from DE

Summary

This website contacted 12 IPs in 3 countries across 10 domains to perform 50 HTTP transactions. The main IP is 104.16.51.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.idagent.com.
TLS certificate: Issued by R3 on August 15th 2023. Valid for: 3 months.
This is the only time support.idagent.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 10 104.16.51.111 13335 (CLOUDFLAR...)
23 104.18.70.113 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2606:4700::68... 13335 (CLOUDFLAR...)
6 2606:4700::68... 13335 (CLOUDFLAR...)
2 2 2400:52e0:1e0... 200325 (BUNNYCDN)
1 2 104.16.53.111 13335 (CLOUDFLAR...)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2001:4860:480... 15169 (GOOGLE)
1 104.18.72.113 13335 (CLOUDFLAR...)
50 12
Apex Domain
Subdomains
Transfer
24 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 3606
p17.zdassets.com — Cisco Umbrella Rank: 131813
theme.zdassets.com — Cisco Umbrella Rank: 16507
ekr.zdassets.com — Cisco Umbrella Rank: 4366
939 KB
10 idagent.com
support.idagent.com
25 KB
6 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 558
35 KB
3 gstatic.com
fonts.gstatic.com
68 KB
3 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 96
region1.google-analytics.com — Cisco Umbrella Rank: 1878
21 KB
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 111
123 KB
2 zendesk.com
kaseya.zendesk.com
idagent-support.zendesk.com
2 KB
2 rawgit.com
cdn.rawgit.com — Cisco Umbrella Rank: 19074
1 KB
2 bootstrapcdn.com
maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1683
83 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 113
952 B
50 10
Domain Requested by
13 static.zdassets.com support.idagent.com
static.zdassets.com
10 support.idagent.com 3 redirects static.zdassets.com
support.idagent.com
8 theme.zdassets.com support.idagent.com
p17.zdassets.com
6 cdn.jsdelivr.net support.idagent.com
3 fonts.gstatic.com fonts.googleapis.com
2 www.googletagmanager.com support.idagent.com
www.google-analytics.com
2 www.google-analytics.com support.idagent.com
www.google-analytics.com
2 cdn.rawgit.com 2 redirects
2 maxcdn.bootstrapcdn.com support.idagent.com
maxcdn.bootstrapcdn.com
2 p17.zdassets.com support.idagent.com
1 idagent-support.zendesk.com static.zdassets.com
1 ekr.zdassets.com static.zdassets.com
1 region1.google-analytics.com www.googletagmanager.com
1 kaseya.zendesk.com 1 redirects
1 fonts.googleapis.com support.idagent.com
50 15

This site contains links to these domains. Also see Links.

Domain
helpdesk.kaseya.com
www.idagent.com
www.facebook.com
twitter.com
www.linkedin.com
Subject Issuer Validity Valid
helpdesk.kaseya.com
R3
2023-08-15 -
2023-11-13
3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3
2022-11-10 -
2023-11-09
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-09-04 -
2023-11-27
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-12-30 -
2023-12-30
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-09-04 -
2023-11-27
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-09-04 -
2023-11-27
3 months crt.sh
idagent-support.zendesk.com
Cloudflare Inc ECC CA-3
2023-04-08 -
2024-04-07
a year crt.sh

This page contains 3 frames:

Primary Page: https://support.idagent.com/hc/en-us
Frame ID: 219DD6981774BB0981DCC3B5BF7DD8EE
Requests: 42 HTTP requests in this frame

Frame: https://support.idagent.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js
Frame ID: 5F527FAFF42F11AFE779C843A822AA7D
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Frame ID: 1EEA55C9BD065FBDDC8EC64067C53CC0
Requests: 6 HTTP requests in this frame

Screenshot

Page Title

ID Agent

Page URL History Show full URLs

  1. https://support.idagent.com/ HTTP 302
    https://support.idagent.com/hc HTTP 301
    https://support.idagent.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • /(?:([\d.])+/)?highlight(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

50
Requests

90 %
HTTPS

67 %
IPv6

10
Domains

15
Subdomains

12
IPs

3
Countries

1296 kB
Transfer

3270 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.idagent.com/ HTTP 302
    https://support.idagent.com/hc HTTP 301
    https://support.idagent.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 8
  • https://cdn.rawgit.com/noelboss/featherlight/1.6.0/release/featherlight.min.css HTTP 301
  • https://cdn.jsdelivr.net/gh/noelboss/featherlight@1.6.0/release/featherlight.min.css
Request Chain 9
  • https://cdn.rawgit.com/noelboss/featherlight/1.6.0/release/featherlight.min.js HTTP 301
  • https://cdn.jsdelivr.net/gh/noelboss/featherlight@1.6.0/release/featherlight.min.js
Request Chain 17
  • https://kaseya.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 35
  • https://support.idagent.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.idagent.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js

50 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.idagent.com/hc/
Redirect Chain
  • https://support.idagent.com/
  • https://support.idagent.com/hc
  • https://support.idagent.com/hc/en-us
21 KB
7 KB
Document
General
Full URL
https://support.idagent.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
51fe42d94a5ab46a4c694eee493c3964b0e783e1b62fe7489c486ca38cda828e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
MISS
cf-ray
80cd2b662a40bb9d-FRA
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Tue, 26 Sep 2023 17:19:02 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=HH%2FwjzBHtmq06triLgDSx3iI3gDbDqGl0g%2B3Cc%2BUhMvVwbRLnBI8KyJZdTY6SkSxL8reC1qY6o4kktBG4GZU24JFz59EWdPUoIw2Pe1KoOVjjexZD35cAC0Tf8FHAkXiK1kNxx4%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=31536000;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
80cd2b663079bb9d-FRA
x-runtime
0.122693
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-84bf7d74b9-rjdkh
x-zendesk-processed-host-header
support.idagent.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
80cd2b65798ebb9d-FRA
content-language
en-us
content-type
text/html; charset=utf-8
date
Tue, 26 Sep 2023 17:19:02 GMT
location
https://support.idagent.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=HJ1Npl4hzbOJHKSOCnrL94Dr8GcmmyubDayKQ4vkW4FDINpbgKjo4mUWyENrBjMl0q2MIWLU%2BcSbfkleh55Ssx%2Bq6ZFG15KiKkhXYN4DFT286isiXlOJOHT4%2FpPjjYx35AAzDa8%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=31536000;
x-frame-options
SAMEORIGIN
x-request-id
80cd2b65798ebb9d-FRA
x-runtime
0.038907
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-84bf7d74b9-4rdwm
x-zendesk-processed-host-header
support.idagent.com
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/
51 KB
9 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Requested by
Host: support.idagent.com
URL: https://support.idagent.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.idagent.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:02 GMT
x-amz-version-id
9D5gcm9n9uhdZO.N0l6Zbm.H6MZ2rW.T
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
DMG9ZC1VK66TFXMJ
age
559782
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
pif+fRx6nzmSXrmSb9S6umZzQMyLPQEN9ljTuoCeHZzlaGw80G4xmwzhUlFSOkPdjDh3oHDqZctCaF0KlkSAWA==
last-modified
Tue, 19 Sep 2023 13:03:29 GMT
server
cloudflare
etag
W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=9bHJw9QXJUJCvkn4Y%2F6KGHuBaF0vY67nnl6XP1TymOQ2QZP9Dt8wGrQ%2FxZooDuKbwzW5qi5qxeGYJv3A7bxPZeWncog2zGq8vKSlBOK1NKxa7N7FGSuhvwpMS0NukINwKgmPM%2Fk%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
80cd2b67cfc41e64-FRA
theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/
9 KB
3 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Requested by
Host: support.idagent.com
URL: https://support.idagent.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.idagent.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:02 GMT
x-amz-version-id
HimklOiKAwZ6OwgkFi1IziAgTT1khXsU
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
DMG0BS8RA7F3P354
age
559782
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
/Ga08F8m495kfx0uhuYMTDFl2x409yI+NgYqJ9PsXIa/0tGRBc8chhPnA9ZXluA2e/iDwYOPdCg=
last-modified
Tue, 19 Sep 2023 13:03:48 GMT
server
cloudflare
etag
W/"359c3fce9769020f14763e4e3615597d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=H8OT%2FnGk2SAoj5RnvQx6mCh5dSviXyhHVCpDPQ27W8rg9vltXyqLERh93OCbAnkzBTc%2FaOcEZEHn8TumUZla52%2FUzFlEN01QIUxThLmTyU%2FU%2BqnHlz3bQBs75aaKhhyqmxdhlU0%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
80cd2b67cfc61e64-FRA
style.css
p17.zdassets.com/hc/theming_assets/414345/360002704132/
104 KB
19 KB
Stylesheet
General
Full URL
https://p17.zdassets.com/hc/theming_assets/414345/360002704132/style.css?digest=4418519664401
Requested by
Host: support.idagent.com
URL: https://support.idagent.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f1e25ce23d4fe73b6bbf2e79eaa911eda661c09df0c01d1e006d311826570688
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.idagent.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:02 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
help-center-unicorn-6db849bfbc-6lbzq
protocol
HTTP/1.1 always
x-request-id
7cc48fd5a84f18d6-LHR
x-ua-compatible
IE=edge
x-runtime
0.015085
server
cloudflare
etag
W/"f1e25ce23d4fe73b6bbf2e79eaa911ed"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=k%2FQF0vlnu8%2FQFR1yzrwAvmRrtigLB%2BM9ZuNPvm0hn8CzJD6m6Pm7K3VLw0Q8hfHX7nb6wHdXMXnVwISWnugxvDbsV3sYKs9wxd%2BHuaP5dw7wdSFD%2FOXfJJNqUMGOtKVB5xU%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p17.zdassets.com
cf-ray
80cd2b67deaa699f-FRA
jquery-09d07e20ce042ef10e301661ad1f316c.js
static.zdassets.com/hc/assets/
90 KB
33 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Requested by
Host: support.idagent.com
URL: https://support.idagent.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e1fc56c5af917b653be54d619245c4079c1afec0991321f0d358679b1ef529a0
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.idagent.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:02 GMT
x-amz-version-id
pY0MBz4Of3FEAUy.Yaqmw3o1R5aP5bh3
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
DMG0KZ7HH24Q2PKB
age
559782
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
DCLjkLVFhWF+5CESS5Ufff+uUfvrkWpjZ2J+sri8SQsas5nUQTpsCG8/kM8Duzubdz5JNTeGtKw=
last-modified
Tue, 19 Sep 2023 13:03:45 GMT
server
cloudflare
etag
W/"06821d0f1e25137c2297502c6ced525d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=AzNi4BMJj8DChmTWHE15iM6DRfYNRRphrrPo1UKyfJv2lAcFbf9BRHQ5hamKSYebGBVUOghtLUNeftMe6qSvsOZcVP%2F52KoxqrsuGOb2rOZ0FLt9i%2BezLmnvqUZaO3spWA%2BEUDE%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
public, max-age=604800
cf-ray
80cd2b67cfc71e64-FRA
css
fonts.googleapis.com/
6 KB
952 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Lato:300,300i,400,400i,700,700i,900,900i
Requested by
Host: support.idagent.com
URL: https://support.idagent.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
efbe19d5f290533486aa75c1548560aa9a019e3a9a3d093cfe1fbae0ff70fd03
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.idagent.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 26 Sep 2023 17:19:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Tue, 26 Sep 2023 17:13:21 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
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Script
General
Full URL
https://static.zdassets.com/ekr/snippet.js?key=web_widget/idagent-support.zendesk.com
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9f22f6e9d4852f8be0706b62fbd0eba20f6cb56171def5e387b2d95fcd07df01
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.idagent.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:02 GMT
x-amz-version-id
hKEbdq289Xo7bHrM.yPFOdJ37r5nFwfe
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
TDMQPT020DRW1117
age
12
x-amz-server-side-encryption
AES256
x-amz-replication-status
PENDING
x-amz-id-2
zMRnAvKOAJXxRvPq8+B1zeL5aayaTgRJkXk1UzH1Ado5lR6+z1lafaTP6MEs86XDeFT1Mq3O6PuGW79rziCiBA==
last-modified
Wed, 09 Aug 2023 01:01:02 GMT
server
cloudflare
etag
W/"42d94c325a0b012e41f9c3907853625a"
vary
Accept-Encoding
report-to
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content-type
application/javascript
cache-control
public, max-age=3600, s-maxage=60
cf-ray
80cd2b69ea061e64-FRA
activity
support.idagent.com/hc/
0
0
Fetch
General
Full URL
https://support.idagent.com/hc/activity
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.idagent.com/hc/en-us
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36
Content-Type
application/json

Response headers

date
Tue, 26 Sep 2023 17:19:02 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-permitted-cross-domain-policies
none
x-xss-protection
1; mode=block
x-request-id
80cd2b6a01c9bb9d-FRA, 80cd2b6a01c9bb9d-FRA
x-runtime
0.002094
referrer-policy
strict-origin-when-cross-origin
server
cloudflare
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
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content-type
text/html
vary
Accept-Encoding
x-zendesk-zorg
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cf-ray
80cd2b69eee9bb9d-FRA
90d3de1a-b0c5-4e42-a4af-cd9df79ecf14
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819 B
0
Other
General
Full URL
blob:https://support.idagent.com/90d3de1a-b0c5-4e42-a4af-cd9df79ecf14
Requested by
Host: support.idagent.com
URL: https://support.idagent.com/hc/en-us
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

Content-Length
819
Content-Type
main.js
support.idagent.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/ Frame 5F52
Redirect Chain
  • https://support.idagent.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
  • https://support.idagent.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js
7 KB
4 KB
Script
General
Full URL
https://support.idagent.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js
Protocol
H2
Server
104.16.51.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3f07e8be65e4cb56fecc525404c17617b55822325b98a7bc51e24e5b449ccfa0
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:02 GMT
content-encoding
br
x-content-type-options
nosniff
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
vary
accept-encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=sVMioKc1NEr%2FBtutpX4UbU3g6B2GdtRfEU3Em9804Mz%2Fryx3ARoZiiUZyziHHJjUJvw59VxyL2pb4NfEYeoEMN4J1vIH%2BIM5VTP40ClNGnKnY1BetsWR4n3wDaHVO6H5SPT8mXg%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=UTF-8
cache-control
max-age=14400, public
cf-ray
80cd2b6a6fb4bb9d-FRA

Redirect headers

date
Tue, 26 Sep 2023 17:19:02 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
vary
accept-encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=LN6oM7CrrMLZ06WXyFhqUxQJPRnuq50Ql2PKcYci9oLLqtabjkuVQGmUc2a%2FX9MG61zkC7WKOEFW0DuJ1HNs%2F0aqfIGPoVuz0YDs6%2F2BXF2OT3M%2FOAFwdYDmpLPaqakFsSzx%2Bh8%3D"}],"group":"cf-nel","max_age":604800}
location
/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js
access-control-allow-origin
*
cache-control
max-age=300, public
cf-ray
80cd2b6a4f81bb9d-FRA
collect
region1.google-analytics.com/g/
0
256 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-WQGXGHYHB3&gtm=45je39p0&_p=1394642697&ul=en-us&sr=1600x1200&cid=547039495.1695748743&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=EBAI&_s=1&dl=https%3A%2F%2Fsupport.idagent.com%2Fhc%2Fen-us&dt=ID%20Agent&sid=1695748742&sct=1&seg=0&en=page_view&_fv=1&_ss=1&_ee=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-WQGXGHYHB3&cx=c&_slc=1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.idagent.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 26 Sep 2023 17:19:02 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.idagent.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
idagent-support.zendesk.com
ekr.zdassets.com/compose/web_widget/
2 KB
2 KB
Fetch
General
Full URL
https://ekr.zdassets.com/compose/web_widget/idagent-support.zendesk.com
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/snippet.js?key=web_widget/idagent-support.zendesk.com
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7b0fc4c22147a873ae1fdbac99002099ded25fb1857f9d2d5e6e36f155e30f67
Security Headers
Name Value
Strict-Transport-Security max-age=0
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.idagent.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
strict-transport-security
max-age=0
x-content-type-options
nosniff
cf-cache-status
REVALIDATED
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-permitted-cross-domain-policies
none
content-encoding
br
status
200 OK
cdn-cache-control
max-age=60
x-xss-protection
1; mode=block
x-request-id
7fd868bc390f78bb-SEA, 7fd868bc390f78bb-SEA
x-runtime
0.030487
referrer-policy
strict-origin-when-cross-origin
server
cloudflare
etag
W/"7b0fc4c22147a873ae1fdbac99002099"
x-download-options
noopen
x-frame-options
SAMEORIGIN
access-control-max-age
7200
access-control-allow-methods
GET, POST, OPTIONS
access-control-allow-origin
*
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=%2F%2F0Dwals0lKaeB2vOjR%2BAfRP20Tr6dzBKWptQDWojONxjtQ%2FvXFlQGz3iUYlySOUr4bYgXhSXPDY4%2B9LE7LbUFTaqgJqiAhdJZM7%2BZTrL2vuZ3ricXzI%2BEVlkLaNeXUubCc%3D"}],"group":"cf-nel","max_age":604800}
access-control-expose-headers
vary
Accept, Origin, Accept-Encoding
cache-control
max-age=300, public, stale-while-revalidate=300, stale-if-error=21600
content-type
application/json; charset=utf-8
x-zendesk-zorg
yes
cf-ray
80cd2b6a999f37d1-FRA
csrf_token.json
support.idagent.com/hc/api/internal/
142 B
980 B
Fetch
General
Full URL
https://support.idagent.com/hc/api/internal/csrf_token.json
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
eeec646bd8c2493df3395d3737a1a33298cdf204e38a7d7a760173444feef0ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.idagent.com/hc/en-us
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:02 GMT
strict-transport-security
max-age=31536000;
content-encoding
br
cf-cache-status
BYPASS
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
app-server-84bf7d74b9-rjdkh
protocol
HTTP/1.1 always
x-request-id
80cd2b6a9204bb9d-FRA
x-ua-compatible
IE=edge
x-runtime
0.041929
server
cloudflare
etag
W/"eeec646bd8c2493df3395d3737a1a332"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=SemWCcPOmkaEBW6w28Ln97M4OZi38NLco3xySkGTl1WGdTtem43pbrtfu7SCT1y%2FIjE9HmKsyTzAX%2Fp5qmbFlI3ldrrjelJPNyYxbtOMe0AzCb%2BNXUUBuxuLDNVnB%2BNAG5JrjwE%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/json; charset=utf-8
cache-control
max-age=0, private, must-revalidate
x-zendesk-processed-host-header
support.idagent.com
cf-ray
80cd2b6a8fe0bb9d-FRA
80cd2b662a40bb9d
support.idagent.com/cdn-cgi/challenge-platform/h/g/jsd/r/ Frame 5F52
0
483 B
XHR
General
Full URL
https://support.idagent.com/cdn-cgi/challenge-platform/h/g/jsd/r/80cd2b662a40bb9d
Requested by
Host: support.idagent.com
URL: https://support.idagent.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36
Content-Type
application/json

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
content-encoding
br
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
cf-ray
80cd2b6b992bbb9d-FRA
report-to
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content-type
text/plain; charset=UTF-8
360001401612-Announcements
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21 KB
6 KB
XHR
General
Full URL
https://support.idagent.com/hc/en-us/community/topics/360001401612-Announcements
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Referer
https://support.idagent.com/hc/en-us
X-Requested-With
XMLHttpRequest
X-CSRF-Token
hc:requests:client:wDCW0y-XF_iTGaU5GgvM8uNPOOBkxutM1h7wbIL_GX0QcLBBCZKVelqX8gYQyJMY2Ngo0zdvWOYoQkGSA_jbEA
accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
strict-transport-security
max-age=31536000;
content-encoding
br
cf-cache-status
REVALIDATED
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
app-server-84bf7d74b9-knbgc
protocol
HTTP/1.1 always
x-xss-protection
1; mode=block
x-request-id
80cbd2d4c4acbb7f-FRA
x-ua-compatible
IE=edge
x-runtime
0.245608
server
cloudflare
etag
W/"7dbf09108a0ae6bbbad96afb2b636c15"
vary
Accept, Accept-Encoding
x-frame-options
SAMEORIGIN
content-language
en-us
content-type
text/html; charset=utf-8
report-to
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cache-control
max-age=0, public
x-zendesk-processed-host-header
support.idagent.com
cf-ray
80cd2b6ba93ebb9d-FRA
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support.idagent.com/hc/en-us/community/topics/
21 KB
6 KB
XHR
General
Full URL
https://support.idagent.com/hc/en-us/community/topics/360001401612-Announcements
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7dbf09108a0ae6bbbad96afb2b636c156a166a8dad42c7343555d06b27d2fcf0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Referer
https://support.idagent.com/hc/en-us
X-Requested-With
XMLHttpRequest
X-CSRF-Token
hc:requests:client:wDCW0y-XF_iTGaU5GgvM8uNPOOBkxutM1h7wbIL_GX0QcLBBCZKVelqX8gYQyJMY2Ngo0zdvWOYoQkGSA_jbEA
accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
strict-transport-security
max-age=31536000;
content-encoding
br
cf-cache-status
REVALIDATED
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
app-server-84bf7d74b9-knbgc
protocol
HTTP/1.1 always
x-xss-protection
1; mode=block
x-request-id
80cbd2d4c4acbb7f-FRA
x-ua-compatible
IE=edge
x-runtime
0.245608
server
cloudflare
etag
W/"7dbf09108a0ae6bbbad96afb2b636c15"
vary
Accept, Accept-Encoding
x-frame-options
SAMEORIGIN
content-language
en-us
content-type
text/html; charset=utf-8
report-to
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cache-control
max-age=0, public
x-zendesk-processed-host-header
support.idagent.com
cf-ray
80cd2b6ba940bb9d-FRA
web-widget-main-4b22769.js
static.zdassets.com/web_widget/classic/latest/ Frame 1EEA
921 KB
265 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/snippet.js?key=web_widget/idagent-support.zendesk.com
Protocol
H2
Security
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Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
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Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
x-amz-version-id
Tqd.BCD9w1gdIuCOkjN7K7S20lVumIKB
content-encoding
br
cf-cache-status
HIT
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strict-transport-security
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server
cloudflare
etag
W/"a3155ef9816fdf792d367e746086c583"
vary
Accept-Encoding
report-to
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expires
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en-us-json-4b22769.js
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25 KB
6 KB
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General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/en-us-json-4b22769.js
Requested by
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URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Software
cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
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Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
x-amz-version-id
hsI8uO5qXqigkFCAVGwBeynKIJCd66Hs
content-encoding
br
cf-cache-status
HIT
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strict-transport-security
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x-amz-request-id
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age
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x-amz-replication-status
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server
cloudflare
etag
W/"fd692493810d22ae0ff5aca283a7a202"
vary
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report-to
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content-type
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cache-control
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cf-ray
80cd2b6d4d971e64-FRA
expires
Fri, 23 Aug 2024 03:39:37 GMT
config
idagent-support.zendesk.com/embeddable/ Frame 1EEA
1 KB
1 KB
Fetch
General
Full URL
https://idagent-support.zendesk.com/embeddable/config
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
content-encoding
br
cf-cache-status
EXPIRED
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
embeddable-app-server-789b4c785-bpjnq
x-cached
MISS
x-request-id
80cd2b6d7b833821-FRA
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last-modified
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server
cloudflare
access-control-max-age
7200
access-control-allow-methods
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content-type
application/json; charset=utf-8
access-control-allow-origin
*
report-to
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access-control-expose-headers
cache-control
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static.zdassets.com/web_widget/classic/latest/ Frame 1EEA
202 KB
51 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-sdk-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
x-amz-version-id
Gf4KFmmSRtALGQTFrJvpXz0Cxt2OhtK2
content-encoding
br
cf-cache-status
HIT
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strict-transport-security
max-age=0
x-amz-request-id
DMG7669N46G2MQWR
age
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x-amz-server-side-encryption
AES256
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last-modified
Thu, 24 Aug 2023 03:39:36 GMT
server
cloudflare
etag
W/"a3208a9957c2dcf9612763d1d3138069"
vary
Accept-Encoding
report-to
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content-type
application/javascript; charset=utf-8
cache-control
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cf-ray
80cd2b6d7dd81e64-FRA
expires
Fri, 23 Aug 2024 03:39:35 GMT
7faa0474dbd58e3c7765854b7f85fc88c575d7cb.png
theme.zdassets.com/theme_assets/414345/
6 KB
6 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/414345/7faa0474dbd58e3c7765854b7f85fc88c575d7cb.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
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Referer
https://support.idagent.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
x-amz-version-id
OAW3_m9qYS1SzgrHdPYT4nXyGR4bDOk6
via
1.1 cf275c3404dbe6c17a831886bac6a64c.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-cf-pop
AMS58-P5
age
14115
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
5877
last-modified
Fri, 11 Oct 2019 20:14:36 GMT
server
cloudflare
etag
"52daae61bfd8237f3df609fdd17acaf6"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
content-type
image/png
access-control-allow-origin
*
report-to
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accept-ranges
bytes
cf-ray
80cd2b6e0e7d1e64-FRA
x-amz-cf-id
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236 B
714 B
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General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-incoming-message-notification-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
x-amz-version-id
46qKELeTBWCwzvVGXozLgYao3Jv6zCoR
content-encoding
br
cf-cache-status
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strict-transport-security
max-age=0
x-amz-request-id
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x-amz-server-side-encryption
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last-modified
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server
cloudflare
etag
W/"77bb07ca171e3ff2b72a7dafa7822bc8"
vary
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expires
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static.zdassets.com/web_widget/classic/latest/ Frame 1EEA
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General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
Accept-Encoding
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accept-language
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User-Agent
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Response headers

date
Tue, 26 Sep 2023 17:19:03 GMT
x-amz-version-id
4ia8pwpPCBX0KpnOJLW8_qBKPEYvRo1z
cf-cache-status
HIT
nel
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strict-transport-security
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x-amz-request-id
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server
cloudflare
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vary
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report-to
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expires
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Verdicts & Comments Add Verdict or Comment

31 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| documentPictureInPicture function| $ function| jQuery string| GoogleAnalyticsObject function| ga object| hljs object| HC_SETTINGS object| dataLayer object| I18N object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| google_tag_manager object| Zendesk object| HelpCenter function| moment object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| jQuery1910648342239607498 object| zEWebpackACJsonp boolean| zEACLoaded function| $zopim object| title string| url

10 Cookies

Domain/Path Name / Value
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Value: b2cdfb50a88d6222aaddabe6a9aecd2fa7143829-1695748741
.idagent.com/ Name: _ga
Value: GA1.2.547039495.1695748743
.idagent.com/ Name: _gid
Value: GA1.2.1998508051.1695748743
.idagent.com/ Name: _gat
Value: 1
.kaseya.zendesk.com/ Name: __cfruid
Value: 41bb9b75807c59f14d5972805c62f80c2ac1a8e9-1695748742
.idagent.com/ Name: _ga_WQGXGHYHB3
Value: GS1.2.1695748742.1.0.1695748742.0.0.0
support.idagent.com/ Name: _help_center_session
Value: NlI2MVBjWGZxaTVFYlVWd0hhQTZ6cm9NZ0xCMjdVWjFRdCtqTEZDd1gwNUVJWG5uaEFDRUMzTVFha1dKSG5CZ3ZxWDNmQStjMW5ieGdUQnRSZmg5bzlvYnFnSUEzV1o4MStMSXF6SkViUGQwVmpXbGdkZ05KNkJ4TVo0WFJtRDlnclVYNzN6YW1pbVJnc0Uxd0FKU3pweG9ndlhtNkVRQ21HWW9TODh3S1M1V21nU29uTGFlalhyNEdPck9yUEtFLS1FY3NnejNYOFV3RmUwUjBoZzE3TndBPT0%3D--a5f9f6d2427d32a89a2e9c96adb8836a438c7fb8
.support.idagent.com/ Name: cf_clearance
Value: eBPnWujoB6iTVvMGoawz6RzlC4H.sL11l9NmwP.6Y2A-1695748743-0-1-76817659.18ccb585.218029b9-0.2.1695748743
widget-mediator.zopim.com/ Name: AWSALBCORS
Value: l2PsEVm/rnlL/Gnhjnfgg1I5Dw4YgJiw8GsZV7kC0KinrYS4mu8EIyqIJuGlKbbDTiqW62rBT1KRbL7UnWLjL73BrrO7EWgJl+VDyws73xC8XgiQtclnR2mbbKxM
.idagent.com/ Name: __zlcmid
Value: 1I2m9SZ9NkGSfXP

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
cdn.rawgit.com
ekr.zdassets.com
fonts.googleapis.com
fonts.gstatic.com
idagent-support.zendesk.com
kaseya.zendesk.com
maxcdn.bootstrapcdn.com
p17.zdassets.com
region1.google-analytics.com
static.zdassets.com
support.idagent.com
theme.zdassets.com
www.google-analytics.com
www.googletagmanager.com
104.16.51.111
104.16.53.111
104.18.70.113
104.18.72.113
2001:4860:4802:34::36
2400:52e0:1e00::1082:1
2606:4700::6810:5614
2606:4700::6812:bcf
2a00:1450:4001:80f::200a
2a00:1450:4001:812::2003
2a00:1450:4001:812::2008
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